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TONI&GUY Hitchin

2-2a, Market Place, Hitchin, Hertfordshire, SG5 1DR

About us

TONI&GUY Hitchin opened in 2000. As a salon we offer exceptional hairdressing from a talented team of stylists and colour technicians, trained at the world famous TONI&GUY Academy, London.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our styling and colour team work together to create a look personalised to your needs. We offer a range of additional services including the Keratin Smoothing Treatment, Racoon Hair Extensions, Bridal and Occasion hair.

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Opening hours

Monday 9.00am-18.00pm
Tuesday 9.00am-18.00pm
Wednesday 9.00am-18.00pm
Thursday 9.00am-20.00pm
Friday 9.00am-20.00pm
Saturday 8.00am-17.00pm
Sunday CLOSED

Reviews

4.85
746 verified reviews
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Hair

chris taylor
22nd Aug 2020
Stylist: Steve
4.0
Appointment verified by SALONGENIUS Software

Great cut efficient friendly and competent

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Appointment 20 August

Anonymous
21st Aug 2020
5.0

Aneta did a great job cutting my hair. She always cuts it brilliantly and is a lovely person so makes my visit a real pleasure. It is very impressive too to see how everyone is managing the very difficult coronavirus situation so well.

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Different price than stated in the booking

Ana
21st Aug 2020
2.0
Appointment verified by SALONGENIUS Software

I booked an appointment in Hitchin salon indicated as £47 but I ended paying £52 for an unknown reason. This never happened to me before in the tony & guy salon I used to go in London. Very dissapointed. I won't probably come back.

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Well done Steve!

Jean Bailey
21st Aug 2020
Stylist: Steve
5.0
Appointment verified by SALONGENIUS Software

Steve listened carefully to what I asked for as I was having a change of style. As always, my hair was cut just as I asked, Steve did a fantastic job. Thank you!

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Fantastic!

Catherine Payne
19th Aug 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

I can’t remember the name of my stylist as it was the first time she’s has cut me hair, she was a senior stylist and Appointment was 3pm on Weds 19th August. She was brilliant, she spent a lot of time making sure the haircut was perfect and she was very easy to get on with. She created a lovely cut, just what I wanted. I will definitely go back to her.

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Amazing

Danielle elliman
19th Aug 2020
Stylist: Lisa
5.0
Appointment verified by SALONGENIUS Software

Lisa did an amazing job saving my hair! Highly recommend and will definitely ho back!

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A treat

Jo McDermott
19th Aug 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

Amazing as usual , walked out like a new woman . Shame about the rain

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Wouldn't trust anyone else!

Cheryl Corns
14th Aug 2020
Stylist: Kim
5.0
Appointment verified by SALONGENIUS Software

I won't go anywhere else or to anyone else bar Kim for my hair! She does an amazing job each time and even though she probably dreads me walking in (thick hair down to my bum) she does an amazing job every time, thank you!

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Response from TONI&GUY Hitchin

ah that's lovely :)
I will pass this on to Kim, she will be happy! xx

my experience

Pina
12th Aug 2020
Stylist: Katy
4.5
Appointment verified by SALONGENIUS Software

I felt safe, Kate was very professional and she did an excellent job wirh my hair, thank you

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Response from TONI&GUY Hitchin

This is great!! It's so important to us that you feel safe in our salon and also that you love your hair!
See you at the salon soon x T&G HITCHIN TEAM

Efficient and well-thought through service

Anonymous
12th Aug 2020
5.0

Provided a friendly, efficient service under the challenging circumstances. Well considered and applied Covid measures throughout provided confidence in safety. Visors enabled a friendly service to be maintained. Thank you to all.

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Response from TONI&GUY Hitchin

Thank you for your fantastic comments. It was always going to be tricky with all the measures in place, but so great to know we are getting it right!
Team T&G Hitchin

Great

EM
12th Aug 2020
Stylist: Lisa
5.0
Appointment verified by SALONGENIUS Software

Knowledgable, speedy and very friendly

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Response from TONI&GUY Hitchin

That's three great wrds for Lisa!
Thank you x
TEAM HITCHIN ToniandGuy

Happy hair day

Sarah Frith
12th Aug 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

Amazing feel like a new person did such a good job!

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Response from TONI&GUY Hitchin

Great to see you Sarah, as always xxxx

Looked after perfectly

Sarah Piscina
8th Aug 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

Aneta and the team looked after me perfectly as we navigated all of the PPE requirements. Aneta is a very genuine hair stylist offering great advice and executing it enthusiastically. So pleased with my restyle. Strongly recommend her!

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Response from TONI&GUY Hitchin

Glad you are happy Sarah! Thank you for your wonderful comments. I will pass these on to Aneta xxx

Love the T & G team in Hitchin

Jackie Davis
7th Aug 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Always a lovely warm welcome from the team. Lou did an amazing job as usual colouring my hair and I had a lovely blow dry from Katy. They are all working so hard to make sure that their clients are safe they are a business setting a great example! Thank you everyone and see you again soon xxx

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Response from TONI&GUY Hitchin

Thank you Jackie xxx MWAH!!!
I will pass these fab comments on to the team.
Thank you xxx

Thanks Donna & Shelly ?

Joanne Williams
7th Aug 2020
Stylist: Donna
5.0
Appointment verified by SALONGENIUS Software

Thank you so much to Donna and Shelly. My hair was in a mess after lockdown and I was a little nervous about coming in, but as always, Donna and Shelly worked their magic and despite their different and more difficult working situation, they made me feel very relaxed and comfortable and gave me a lovely cut and colour.
The salon was so clean and felt very calm and relaxed. I don’t always get round to doing a review, but really felt I needed to say how grateful I was for Donna and Shelly’s time and care this week. ?

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Response from TONI&GUY Hitchin

Thank you Joanne, we are pleased you have left a review too!
It's great to know when we are doing things right!!
I will be sure to pass these fab comments on to Donna and Shelley.
Thank you from all the team at TONI and GUY Hitchin xxx

Review

Amanda Maylin
6th Aug 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

Everyone was as welcoming as usual. Pre arrival advice was useful.
The combination of wearing a face mask / the plastic apron cover made me extremely hot ? Aneta was extremely good and helped me to cool down.
Hair cut was as beautiful as ever.

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Response from TONI&GUY Hitchin

Thank you Amanda. Sorry you were sooo hot, but really happy you like your hair!
xxx

New colour

Emma
5th Aug 2020
Stylist: Savanna
5.0
Appointment verified by SALONGENIUS Software

Loving the new Cali blonde for summer look!!!

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Response from TONI&GUY Hitchin

Thank you for your fab review, we really appreciate it.
See you soon
All the staff at TONI and GUY HITCHIN xxx

Superb

Mary Hickey
5th Aug 2020
Stylist: Lisa
5.0
Appointment verified by SALONGENIUS Software

Brilliant. Professional. Friendly

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Response from TONI&GUY Hitchin

Three fabulous words for Lisa!
Thank you for taking the time to send us a review, we really appreciate it.
Team Hitchin TONI&GUY xxx

Overall experience

Client
1st Aug 2020
3.0
Appointment verified by SALONGENIUS Software

Lovely girl and did a great job. But when I go to the hairdressers I like the friendly atmosphere and a little chat. Lisa didn’t speak to me unless I asked her questions. I asked if she lived around here and she didn’t really politely ask anything about me. Whilst the hairdresser next to me I can hear them talking all throughout. My experience was awkward silent unless I spoke. Otherwise my hair is lovely but didn’t enjoy my experience.

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Response from TONI&GUY Hitchin

Thank you for taking the time to leave a review, we really appreciate it
Team HITCHIN

How much???

Nadia burton
1st Aug 2020
Stylist: Donna
4.0
Appointment verified by SALONGENIUS Software

Salon was very well organised and at last air conditioned! Donna was great ,really pleased with my hair but I was shocked at the rise in price to £67 !!!

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Response from TONI&GUY Hitchin

Thank you for reviewing our salon, we really appreciate it.
Team Hitchin TONI&GUY xx

Top Stylist

Kubashnee Moodley
1st Aug 2020
Stylist: Kim
4.5

Big thanks to Kim for the amazing and uplifting haircut. Kim understands my hair and my expectations and always provides a consistently high standard. Lots of appreciation and respect Kim- Love Kubs ❤

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Response from TONI&GUY Hitchin

Ah that's really lovely. I will be sure to pass this review on to Kim xxx
TONI AND GUY Hitchin

Colour and cut

Fiona Lavin
31st Jul 2020
Stylist: Shelly
5.0
Appointment verified by SALONGENIUS Software

Great experience as always. Missed this place so much during lockdown. Friendly staff and clean environment.

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Response from TONI&GUY Hitchin

Thank you Fiona!! We missed you all too xxx

Excellent

Angela Steel
31st Jul 2020
Stylist: Kim
5.0
Appointment verified by SALONGENIUS Software

Brilliant job done with COVID 19 precautions. Still a great experience and atmosphere. All staff lovely and friendly especially Kim, so please to have my hair done, thank you!!

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Response from TONI&GUY Hitchin

Thank you Angela, so pleased you enjoyed your experience with all the added safety precautions! See you soon xxx T&G Hitchin team

Excellent service

Janet Oryem
31st Jul 2020
Stylist: Steve
5.0
Appointment verified by SALONGENIUS Software

Excellent service during very difficult times I arrived late due traffic problems Steve my hair my stylist was so understanding and kind I was quite nervous going to the salon but he soon allayed my fears V good hygiene procedures in place As usual excellent cut and blow dry He is top stylist and person so talented and also v kind

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Response from TONI&GUY Hitchin

Thank you so much for your lovely review Janet. We are so pleased you enjoyed your experience. I'll be sure to pass your comments on to your Stylist Steve and the rest of the team.
Hope to see you at Toni and Guy Hitchin x

O'Neill

Bernadette
30th Jul 2020
Stylist: Donna
5.0
Appointment verified by SALONGENIUS Software

First class service from Donna as always! Delighted with the cut & blow dry! Thank you Donna for your continued kindness , care and consideration.

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Response from TONI&GUY Hitchin

Great to see you in the salon Bernadette! Thank you for your lovely comments, i will pass these on to Donna xx

Love my hair new hair style

Anonymous
25th Jul 2020
5.0

Love my hair the cut is so good as always!! So happy with it.

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Response from TONI&GUY Hitchin

Glad you love your new cut!
See you back at Toni&Guy Hitchin soon x

Shelley is fab

Rebecca
25th Jul 2020
Stylist: Shelly
5.0
Appointment verified by SALONGENIUS Software

She’s consistently brilliant. Particularly good at translating what you want into a look.

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Response from TONI&GUY Hitchin

What a fab review, I will pass this on to Shelley and the team at TONI&GUY Hitchin xx

Thank you

Lyn Coogan
24th Jul 2020
Stylist: Donna
5.0
Appointment verified by SALONGENIUS Software

I floated out of the salon feeling on top of the world

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Response from TONI&GUY Hitchin

That's great to hear Lyn!!
Always a pleasure, see you soon xx

Hair cut shorter one side than the other

Elena Savvides
23rd Jul 2020
3.0
Appointment verified by SALONGENIUS Software

Hi

I’m sorry to have to say this but my hair has been cut shorter one side than the other. Also, too much has been taken off one side meaning the front looks much shorter than the back (on one side). Not happy at all. Really not happy.

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Response from TONI&GUY Hitchin

Elena, we are so sorry to hear this.
Lets get you booked back in and rectify this mistake for you x

Thank you!

Lynsay Chillery
22nd Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Well my massively overdue post-lockdown colour and cut couldn’t come soon enough and on the 14th July I was finally able to return to my fave colourist and stylists at Toni and Guy Hitchin.

Lou and the team have worked so, so hard to make the changes required at this time. Yes there are obvious differences to the experience, as with all salons currently, but these are essential to the health and safety of all. All the staff were still extremely professional and very welcoming despite working in PPE wear and having SO much cleaning to do in-between each client.

I enjoyed catching up with them all and was overjoyed with the service and results as ever. It was a huge mood boost for me. Great to have them back!!

If you have any worries/Qs about what to expect then just give them a call and they’ll be happy to talk you through it. They did for me.
See you again in a couple of months T&G!
Lynsay

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Response from TONI&GUY Hitchin

Aw! Thank you Lynsay. We really appreciate all your positive feedback.
They have worked so hard to make it, not just a safe environment, but also one where you can still have the best experience possible.
I will pass these fab comments on to Lou and the Team, we hope to see you back at the salon soon.
TONI&GUY Hitchin Team xx

10/10

Helena
20th Jul 2020
Stylist: Savanna
5.0
Appointment verified by SALONGENIUS Software

Toni and Guy are following CV19 guidelines to a T, I had, my hair coloured today and couldn't have been happier with the whole experience, all staff cheerful, everything immaculate, couldn't have been better, and as always Savannah, my hair looks AWESOME

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Response from TONI&GUY Hitchin

Thank you Helena <3
Such fabulous comments, i'll be sure to pass this on to the team at Toni and Guy Hitchin xxx
Hope to see you soon x

Amazing !

Helen Smith
20th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Lou has always been really professional and works to such a high standard.

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Response from TONI&GUY Hitchin

Thank you Helen for your lovely review xx
I'll pass this on to Lou, she will be chuffed!
See you at the salon soon.
T&G Team Hitchin xx

Feel like me again!

Anonymous
20th Jul 2020
5.0

A fantastic cut by Katy and lovely colour by Savannah. Thank you so much!

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Response from TONI&GUY Hitchin

Glad we could make you feel like yourself again xx
Thank you and hope to see you at TONI & GUY Hitchin soon x

Lovely to be back!

Emma
19th Jul 2020
Stylist: Shelly
5.0

It was Lovely to be back to have my colour done after 4 months! Same warm welcome and chat with my stylist and very pleased with my colour. It looks beautiful, shiny and natural! Just what I needed to cheer me up.

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Response from TONI&GUY Hitchin

Thank you Emma, we are pleased you had a good experience in the salon x
Thanks from all the Team at Toni and Guy Hitchin x

10/10

Joanne
18th Jul 2020
Stylist: Lisa
5.0
Appointment verified by SALONGENIUS Software

Moved to Hitchin salon after the Stevenage one closed. Glad I did. Lisa always cuts my hair just as I ask and the salon is friendly and welcoming.

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Response from TONI&GUY Hitchin

We are glad you did too Joanne!
Thank you so much and see you at the salon soon x

Cut and blowdry

Louise
18th Jul 2020
5.0

Couldn’t be more pleased with my cut today. Excellent service as usual

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Response from TONI&GUY Hitchin

Thank you Louise, so glad you love your hair xx
See you at the salon again soon
xx T&G Team Hitchin xx

Lovely New Hair

Lisa
18th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Got my first compliment not 5 mins after leaving ? Thanks Lou, I love it!

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Response from TONI&GUY Hitchin

That's great!
Thank you for taking the time to leave this review, we really appreciate it xx
TONI AND GUY HITCHIN xxx

Cut

G Carley
17th Jul 2020
Stylist: Donna
5.0
Appointment verified by SALONGENIUS Software

Fabulous long awaited cut from lovely Donna.

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Response from TONI&GUY Hitchin

Glad you enjoyed it!
Thank you Gillian xx
See you at the salon soon xxx

Wonderful haircut after lockdown

Jackie Armstrong
16th Jul 2020
Stylist: Aneta
5.0
Appointment verified by SALONGENIUS Software

Aneta was lovely and did a perfect job of my haircut. I work in London so usually have my hair cut at a London salon but I wasn’t disappointed.

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Response from TONI&GUY Hitchin

Excellent!
Thank you taking the time to review our salon, i will be sure to pass this on to Aneta xx
Team TONI&GUY HITCHIN x

Happy hair cut!

Michelle
16th Jul 2020
Stylist: Lisa
5.0

Thanks for a fabulous hair cut!

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Response from TONI&GUY Hitchin

You're welcome Michelle!
Thank you for taking the time to leave us a review of our salon, we really appreciate it xx

Great experience

G Carley
15th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Great salon experience post lockdown. Everything meticulously clean. Full ppe provided and all guidelines fully in place. Very pleased with my colour, looking forward to my hair cut in 2 days time.

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Response from TONI&GUY Hitchin

Thank you Gillian, we really appreciate it xx

Fresh highlights how lovely!!

Gillian
15th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Beautiful hair colour AS ALWAYS in difficult circumstances. Customer service on point and usual friendly fun chit chat has given me a boost! #thenewnormal

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Response from TONI&GUY Hitchin

Glad we still made it a great experience for you xx
Thank you for taking the time to review our salon, we really appreciate it xxx

Love my hair

Cheyenne
14th Jul 2020
Stylist: Steve
5.0

So so lovley wonderful stylist thank you so much!

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Response from TONI&GUY Hitchin

Ah Thank you Cheyenne, i will be sure to pass this on to Steve.
Thank you for taking the time to review our salon xx
Team Hitchin Toni and Guy

Great service

Alex
14th Jul 2020
Stylist: Steve
5.0
Appointment verified by SALONGENIUS Software

Really great cute and felt safe (covid!).

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Response from TONI&GUY Hitchin

Glad you felt safe Alex and you love your cut <3

FABULOUS

Anonymous
14th Jul 2020
5.0

A truly amazing experience in current challenging times. Management have worked so hard to ensure compliance with government guidelines & the revamped salon is amazing

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Response from TONI&GUY Hitchin

Thank you, they have worked so hard!
We really appreciate you taking the time to review our salon xx
Thank you x

1st visit after lockdown

Lesley T
13th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

What a great salon. Despite all the necessary changes due to Covid I have to say my visit today was fantastic. It felt very calm in salon, everyone looked happy relaxed and not stressed due to face shields etc. Salon was very clean. Lots of sanitizer at each work station. . Well done Lou.

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Response from TONI&GUY Hitchin

Ah Thank you for taking the time to review our salon, i will be sure to pass this on to Lou xxx

Perfect as always!

Annabel Bateman
13th Jul 2020
Stylist: Lou
5.0
Appointment verified by SALONGENIUS Software

Thanks Lou for the fab highlights as usual and sorting out my lockdown DIY bodge job! So glad you are back open again! Xx

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So glad you're open!!!

Jane kitchener
13th Jul 2020
Stylist: Savanna
5.0
Appointment verified by SALONGENIUS Software

Hair coloured to perfection, grey all gone!! Savanna you are a genius and I was so happy to be back x

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So glad you're open!!!

Jane kitchener
13th Jul 2020
Stylist: Savanna
5.0
Appointment verified by SALONGENIUS Software

Hair coloured to perfection, grey all gone!! Savanna you are a genius and I was so happy to be back x

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A haircut, at last!

Anonymous
13th Jul 2020
Stylist: Lisa
5.0

Wonderful to get my haircut, felt very comfortable with the new regime. Thanks very much Lisa

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