The Skin Clinic at Urban Spa

5 Devoils Lane, Bishop's Stortford, Hertfordshire, CM23 3XH

About us

Welcome to Skin Clinic at Urban Spa

"Perfection and Wellbeing in Perfect Harmony"

Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 10:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Day of Rest

Reviews

4.87
692 verified reviews
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Value
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Atmosphere
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Worth every penny

Kim Smith
6th Oct 2022
5.0
Appointment verified by SaloniQ Software

I'm really not sure off my therapist name ?.....but she is brilliant love what she did to my eyebrows ladt week and today I had a facial treatment omg it was amazing worth every penny

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Caci facial

Joanne Carpenter
1st Oct 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Another lovely facial with Shauna who will tailor the treatment to suit your needs that day. Thank you

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Facial

Anonymous
1st Oct 2022
5.0

Lovely lady and great facial

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Thank you

Sue Collins
28th Sep 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Thank you Shauna for another lovely massage, feel totally chilled now.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Caci Ultra

Dawn Crossley
26th Sep 2022
Stylist: Shauna
4.5
Appointment verified by SaloniQ Software

Lovely as always.

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Sparkly nails and fuzz free-tastic

Ruth Ashton
22nd Sep 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Usual, welcoming arrival with fabulous sparkly long lasting nails applied for my upcoming holibobs ? Informative and thorough IPL session with excellent advice and continuing pleasing results. Always leave with a smile on my face, thank you.

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Response from The Skin Clinic at Urban Spa

Thank you so much Ruth, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Excellent waxing technique

Joanna Bostock
15th Sep 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

Thank you Iyva - this salon is so calming, relaxing and friendly.

Iyva has a very good & thorough waxing technique. And is a very nice lady. I be will be back again in a few weeks.

Thank you

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Response from The Skin Clinic at Urban Spa

Thank you so much Joanna, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Always perfect!

Andrea Mcwilliam
14th Sep 2022
Stylist: Sanyukat
5.0
Appointment verified by SaloniQ Software

Thank you. Always great service.

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Response from The Skin Clinic at Urban Spa

Thank you so much Andrea, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words to . We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Disappointed

Claire Monk
14th Sep 2022
3.0
Appointment verified by SaloniQ Software

The technician Eva was very friendly and professional unfortunately the product wasn’t it smudged before leaving the salon which was corrected by Eva but within an hour or so the varnish bubbled and started to lift which look a mess so I had to remove it which wasn’t easy either

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Brilliant

Sam Meadows
8th Sep 2022
5.0
Appointment verified by SaloniQ Software

I couldn't believe that I walked in feeling so tense. When I got up I really felt good.thank you

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Eyebrow shaping

Loretta Venturoli
7th Sep 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Shauna always does a lovely job amd always a nice experience

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Nail varnish removal

Sue Tomlin
6th Sep 2022
5.0

A very pleasant and professional service.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sue. We look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Another relaxing & beneficial visit

Sandra Raven
6th Sep 2022
Stylist: Tara
5.0
Appointment verified by SaloniQ Software

Thank you Tara for the firm but relaxing back massage and for also being so happy and informative.

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Response from The Skin Clinic at Urban Spa

Thank you so much Sandra, we are so happy you had another wonderful experience with us. We will be sure to pass on your kind words to Tara. We very much look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon. x

Caci

Adrienne
5th Sep 2022
Stylist: Tara
5.0

Wonderful treatment.......

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Response from The Skin Clinic at Urban Spa

Thank you so much for taking the time to leave us a review Adrienne. We look forward to seeing you again soon at The Skin Clinic At Urban Spa Beauty. x

Brilliant service

Mrs Deborah Munro
2nd Sep 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Love going for treatment, Shauna is kind and very professional.

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Response from The Skin Clinic at Urban Spa

Thank you so much Deborah, we always so look forward to seeing you here at The Skin Clinic At Urban Spa Beauty. We will pass on your kind words to Shauna and look forward to seeing you again soon. x

Bliss!

Karen Smith
1st Sep 2022
4.5
Appointment verified by SaloniQ Software

Had the aromatherapy full body massage today, it was excellent, felt completely relaxed and didn’t want it to end! Therapist was very good, wound thoroughly recommend. It was a real treat!

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Maintenance

Michelle Pattinson
30th Aug 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

Had a lovely time having my waxing and tinting with Iyva

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Response from The Skin Clinic at Urban Spa

Thank you so much Michelle. We very much look forward to seeing you again soon here at The Skin Clinic At Urban Spa Beauty. x

Fantastic results

Ruth Ashton
24th Aug 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Usual excellent visit - always of the highest standard with a calm and relaxing environment that Shauna always creates.

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Excellent service!

Sam Dawber
16th Aug 2022
Stylist: IRYNA
5.0
Appointment verified by SaloniQ Software

Iryna was very professional, gave great advice on future treatments and was lovely to talk to. Will be back soon, thank you!!

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Sam, we are so happy to hear you have enjoyed your experience . We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Fab!

Rebecca Cole
11th Aug 2022
Stylist: Tara
5.0
Appointment verified by SaloniQ Software

Highly recommend Tara’s sports massage, she’s excellent!

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Response from The Skin Clinic at Urban Spa

Thank you so much for your review and we look forward to welcoming you back at The Skin Clinic at Urban Spa in the future.

Casey

Donna Leighton
10th Aug 2022
Stylist: Sanyukat
5.0
Appointment verified by SaloniQ Software

This treatment has been the best money I have ever spent on self care. I can see real results, I'm so impressed.

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Donna, we are so happy to hear you have enjoyed your experience with Sanyukta and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

IPL

Chrissie Hinken
2nd Aug 2022
Stylist: Tara
5.0
Appointment verified by SaloniQ Software

Tara is professional, friendly and most importantly fast while exceptionally thorough.

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Response from The Skin Clinic at Urban Spa

Thank you so much Chrissie for your kind words for Tara here at The Skin Clinic At Urban Spa Beauty. We are thrilled you have had such a wonderful experience with us and look forward to seeing you again soon x

Facial

Maggie Reston
30th Jul 2022
Stylist: IRYNA
5.0
Appointment verified by SaloniQ Software

Iryna never fail to give me an excellent facial and massage!! Love it!!

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words maggie, we are so happy to hear you have enjoyed your experience with and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Massage

Lynn Neeves
30th Jul 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

Superb as always - highly recommend

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Lynn we are so happy to hear you have enjoyed your experience with Iyva and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Caci

Dawn Crossley
25th Jul 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Fantastic as always.

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn for taking the time to leave a review here at The Skin Clinic At Urban Spa Beauty. We are so please you enjoyed your experience with us and look forward to welcoming you back soon x

Amazing

Fabiola
21st Jul 2022
5.0

Iyva is an excellent Therapist, very profesional, she do all my treatments and I love every session with her.

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Fabiola, we are so happy to hear you have enjoyed your experience with Iyva and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Facial on Tuesday 19 th July at 1.30

Anne Selvon
19th Jul 2022
4.0
Appointment verified by SaloniQ Software

I was annoyed because my children gave me a voucher for £ 50 . I wanted to have my eyebrows shaped and tinted, and asked what else you could do for me within the value of the voucher. You told me I could have a facial, so I booked in for both. After the facial I was told I had to pay another £15. The cost of treatments should be made clear, and I should have been told that the eyebrow tint and facial would cost a lot more than the value of the voucher. Now I have had to cancel the eyebrow tint( which was really all I wanted done)

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Satisfied and Very Happy

Robert Earthy
14th Jul 2022
Stylist: Tara
5.0

Fantastic sports massage therapist

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The best pedicure ever!

Anne Marie Gray
6th Jul 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

It was the very best. Iyva is very experienced, thorough and attentive…and the foot massage…. well that was soooo good! I will be back!! A back massage too maybe. Thanks Iyva.

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Response from The Skin Clinic at Urban Spa

Thank you so much for your kind words for Iyva and we look forward to seeing you again soon here at The Skin Clinic At Urban Spa Beauty, Maybe for that massage ! x

Great Indian head message

Elaine
6th Jul 2022
Stylist: Tara
5.0
Appointment verified by SaloniQ Software

Such a relaxing massage!
Felt so relaxed afterwards, would definitely recommend.

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Response from The Skin Clinic at Urban Spa

Thank you so much Elaine for taking the time to leave Tara a review here at The Skin Clinic At Urban Spa Beauty. We are so please you enjoyed your experience with us and look forward to welcoming you back soon x

Waxing

Sheila
5th Jul 2022
Stylist: Victoria
5.0
Appointment verified by SaloniQ Software

Can’t recommend Victoria highly enough for waxing - especially Hollywoods! So professional, she makes you feel immediately at ease. * NB: Urban Spa also offer hot wax for this treatment which a lot of salons don’t.

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Response from The Skin Clinic at Urban Spa

Thank you so much Shelia for your kind review for Victoria here at The Skin Clinic At Urban Spa Beauty. We are so please you were happy with your experience and look forward to seeing you again soon x

Eyebrow shaping

Loretta Venturoli
28th Jun 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Always really pleased with Shauna so lovely always does a excellent job

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Loretta, we look forward to seeing you again soon x

Facial

Debbie Addis
25th Jun 2022
Stylist: IYVA
5.0

I had a facial which was amazing leaving me feeling relaxed and floating on air, after 2 sessions my skin has improved 100% people have noticed the difference, I left it to Iyva to advise me which she did, very experienced and a lovely person I fully recommend this salon if you are serious about improving your complexion.

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Response from The Skin Clinic at Urban Spa

Thank you for your kind words Debbie, we are so happy to hear you have enjoyed your experience with Iyva and have seen incredible results. We look forward to seeing you again soon at the Skin Clinic at Urban Spa x

Amazing, as always

Ruth Ashton
24th Jun 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Professional, warm and welcoming, as always, and the usual amazing treatment leaving me feeling so much better than when I walk in the door, thank you.

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Response from The Skin Clinic at Urban Spa

Thank you so much Ruth for your very kind words for shauna. We will be sure to pass them onto her. We very much look forward to seeing you again soon at The Skin nClinic At Urban Spa Beauty. x

Very friendly!

Aimee Gill
24th Jun 2022
Stylist: Shauna
5.0

Shauna provides a friendly and calming environment during my wax and I would highly recommend!

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Response from The Skin Clinic at Urban Spa

Thank you so much Aimee. We know how important it is to feel calm during a waxing treatment. We are so pleased you felt comfortable with Shauna here at The Skin Clinic At Urban Spa Beauty. We look forward to seeing you again soon. x

Waxing

Marie McDermott
22nd Jun 2022
Stylist: Sanyukat
5.0
Appointment verified by SaloniQ Software

Sanyukat M does the best waxing !! She’s also one Of the nicest people I know. Thank you.

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Response from The Skin Clinic at Urban Spa

Thank you so much Marie. We will pass on your kind words to Sanyukta here at The Skin Clinic At Urban Spa Beauty and we look forward to seeing you again soon.x

Great service

Vanessa Ashraf
22nd Jun 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

I had a lovely experience
I was made to feel totally comfortable and very pleased with my results
Fantastic pedicure
Lovely lady

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Response from The Skin Clinic at Urban Spa

Thank you so much Vanessa, we are so please you enjoyed your pedicure with us here at The Skin Clinic At Urban Spa Beauty. We very much look forward to seeing you again soon. x

Treatments

Dawn Riccio
16th Jun 2022
Stylist: IYVA
5.0

I had my eyelashes with Victoria and massage with Iyva. Bot we absolutely amazing. Friendly , professional and helpful. Loved my eyelashes and the massage was perfect. Exactly the correct pressure and mostly it’s never enough. Cannot praise these two ladies up enough. Truly an asset to you.

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn for your kind words for both Victoria and Iyva here at The Sin Clinic At Urban spa Beauty. We are so pleased you had such a wonderful experience with us and we look forward to seeing you again soon. x

Amazing IPL

Alana Young
14th Jun 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

I have been having IPL and the results have been phenomenal! Shauna has been amazing throughout and I’m so pleased with the results.

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Response from The Skin Clinic at Urban Spa

Thank you so much Alana for your glowing review for Shauna here at The Skin Clinic At Urban Spa Beauty. We are thrilled you have received such amazing results with your IPL treatment and look forward to seeing in the spa again soon. x

Eyebrow shape

Sue Tomlin
14th Jun 2022
5.0
Appointment verified by SaloniQ Software

Friendly and very professional

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Response from The Skin Clinic at Urban Spa

Thank you so much for your review Sue. We look forward to seeing you at The Skin Clinic at Urban Spa again soon. x

Pedicure

Hillary Malyon
13th Jun 2022
Stylist: IYVA
5.0
Appointment verified by SaloniQ Software

A relaxing treatment from a lovely lady who was very friendly and professional. I look forward to my next treatment.

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Response from The Skin Clinic at Urban Spa

Thank you so much Hillary for your kind words for Iyva, we will be sure to pass them onto her. We very much look forward to seeing you at The Skin Clinic At Urban Spa soon. xxx

Wonderful Facial

Jane Snook
7th Jun 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Wonderful as ever. Highly recommended

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Response from The Skin Clinic at Urban Spa

Thank you so much Jane for you kind words for Shauna, we are so glad you had a wonderful treatment we us. We look forward to welcoming you back into The Skin Clinic At Urban Spa Beauty soon xxx

Excellent as always

Kirsty Brooks
1st Jun 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Such a lovely salon. Regular visitor and Shana is always so lovely, reassuring and genuinely interested in her customers.

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Response from The Skin Clinic at Urban Spa

always a pleasure Kirsty, we look forward to seeing you again very soon x

Waxing

Madeleine Davenport-Smith
1st Jun 2022
Stylist: Sanyukat
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from The Skin Clinic at Urban Spa

thank you for your kind words, we look forward to seeing you again soon x

Caci

Dawn Crossley
31st May 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Response from The Skin Clinic at Urban Spa

Thank you so much Dawn, we look forward to seeing you at The Skin Clinic At Urban Spa Beauty soon xxx

Excellent

Julie Francis
31st May 2022
Stylist: IRYNA
5.0
Appointment verified by SaloniQ Software

The therapist was excellent. The effects of the casi facial really showed.

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Response from The Skin Clinic at Urban Spa

thank you for your kind review, we look forward to seeing you again soon x

Caci

Dawn Crossley
30th May 2022
Stylist: Shauna
5.0
Appointment verified by SaloniQ Software

Fantastic as always

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Response from The Skin Clinic at Urban Spa

thank you for you kind review, we look forward to seeing you soon x

Another lovely experience

Sandra Raven
28th May 2022
Stylist: Shauna
4.5
Appointment verified by SaloniQ Software

Thank you once again for a relaxing experience and great results.

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Response from The Skin Clinic at Urban Spa

Always a pleasure Sandra, we look forward to seeing you very soon x

Venus Versa - course

Jodie May
27th May 2022
Stylist: Tara
5.0
Appointment verified by SaloniQ Software

Tara is a very knowledgeable and highly competent therapist. It has been a pleasure to complete this course of treatments with her. I am really pleased with the results too.

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Response from The Skin Clinic at Urban Spa

Hi Jodie thank you for your kind review we look forward to welcoming you back to the skin clinic at Urban Spa

Fabulous brows and waxing

Christine Tingle
27th May 2022
Stylist: Victoria
5.0
Appointment verified by SaloniQ Software

First class results thank you

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Response from The Skin Clinic at Urban Spa

Hi Christine thank you for your wonderful review we look forward to welcoming you back to the skin clinic at Urban Spa