Welcome to Skin Clinic at Urban Spa
"Perfection and Wellbeing in Perfect Harmony"
Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.
Welcome to Skin Clinic at Urban Spa
"Perfection and Wellbeing in Perfect Harmony"
Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.
Read more...Yesterday, Courtney gave me a manicure and pedicure. Aged 63, I can honestly say she is the most skilled person I have ever had for both treatments. Not one chip the next day, which is amazing for me! Also, she was so friendly and kind. I will always try to book in with her at Urban Spa, from now onwards.
Dear Kate,
Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had such a positive experience with Courtney during your manicure and pedicure at our salon. As a team, we pride ourselves on providing skilled and attentive services to all of our clients, regardless of age.
We are so happy to hear that your nails stayed chip-free after your treatment with Courtney. We understand how important longevity is when it comes to manicures and pedicures, and we are glad to hear that you were satisfied with the results.
We will make sure to pass along your kind words to Courtney. She will be delighted to know that she made such a positive impact on your day. Thank you again for choosing The Skin Clinic at Urban Spa, and we look forward to seeing you again in the future.
Best wishes,
The Team at The Skin Clinic at Urban Spa
The treatment was excellent in every way. There was a problem with the card machine but we overcame that. Unfortunately on leaving the receptionist said I hadn't paid. I explained how Christine had sorted it but she still insisted. This did spoil the visit. Her manner was curt and I left annoyed. A pleasant apology would have been good. The card problem was not my fault.
Hi Pauline,
Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your treatment at our salon. However, we would like to sincerely apologize for the inconvenience caused by the issue with our card machine. We do understand how frustrating this must have been for you, and we apologize for any confusion or discomfort it may have caused.
We will definitely make sure to address this issue with our receptionist and remind them to approach such situations with a more pleasant and understanding manner. It is never our intention to leave our clients feeling annoyed or dissatisfied.
Thank you again for your feedback, and we hope to see you back at The Skin Clinic at Urban Spa soon!
Best regards,
The team at The Skin Clinic at Urban Spa
Always have a good laugh with Cheryl due the treatment . Really good with waxing and it at the right temperature. ❤️
Hi Fern,
We're glad to hear that you had a good experience with Cheryl at our salon! Our team at The Skin Clinic at Urban Spa is dedicated to providing quality services and ensuring our clients are comfortable during their treatments. It's great to know that Cheryl was able to make your waxing experience enjoyable and at the right temperature. Thank you for the lovely review!
Best regards,
The Skin Clinic at Urban Spa team
So pleased with my eyebrow shape/tint today. Highly recommend !
Brilliant treatment, really knows her stuff, patient and professional.
Had a wonderful facial as usual.. Relaxing atmosphere
I’ve been visiting Shen at Urban Spa for a while now and she’s just amazing-professional, attentive to detail, and always so friendly.
5 stars as well to the rest of the team, who are always polite, welcoming, and friendly, making every visit a great experience. Highly recommended.
Hi Simone,
Thank you so much for your wonderful review! We are thrilled to hear that you have been enjoying your visits to our salon and that Shen has been providing you with such amazing service. We are also happy to hear that the rest of our team has been welcoming and friendly during your visits.
Our team at The Skin Clinic strives to provide our clients with professional and attentive service in a friendly and welcoming environment, so we are delighted to know that we have met your expectations. We truly appreciate your recommendation and look forward to seeing you again soon.
Best regards,
The Skin Clinic team at Urban Spa
The best place in Bishop's Stortford to get your eyebrows done. I have used the services of a few beauticians there but have found Shen to be the best personally although I was happy with the results of everyone. The staff are really friendly too including the receptionists. Would not go anywhere else now. Maybe a bit pricier but worth the price for the time and effort these ladies put in for your brows to look gorgeous!
Dear Katrina,
Thank you so much for your kind words and for taking the time to leave a review! We are so happy to hear that you had a positive experience at our salon and that Shen was able to give you the best results for your eyebrows. We are also glad that you enjoyed the friendly atmosphere and service provided by our staff, including our receptionists.
As for the pricing, we strive to offer quality services that are worth every penny and we are so glad that you see the value in that.
We truly appreciate your support and we look forward to seeing you again for your next appointment.
Best regards,
The team at The Skin Clinic at Urban Spa
Wonderful experience, very professional and sympathetic
Hi Moira,
Thank you for your kind review! We are so happy to hear that you had a wonderful experience with us. Our team takes pride in providing professional and sympathetic services to all of our clients. We're glad it showed during your visit.
We would love to have you back at our salon and help you with all your skin care needs. Thank you for choosing us and we look forward to seeing you again soon!
Sincerely,
The Skin Clinic team at Urban Spa
Another glorious and refreshing facial with the lovely Ewelina
Hi Natalie,
Thank you so much for your review! We are thrilled to hear that you enjoyed your facial with Ewelina at our spa. It means a lot to us that you took the time to share your experience.
We will make sure to pass along your kind words to Ewelina. Our team strives to provide excellent services and create a relaxing atmosphere for all of our clients.
We hope to see you again soon at The Skin Clinic at Urban Spa.
Best,
The Team at The Skin Clinic at Urban Spa
Unfortunately I cannot remember both the ladies names. Sorry was a tad nervous.
What a wonderful experience. I would 100% recommend. Gary feels much more relaxed & honestly my skin feels so soft. All we can say is thank you so much
Hi Gary,
Thank you so much for taking the time to leave us a review! We are glad to hear that you had a wonderful experience at our salon. It's great to know that our team made you feel relaxed and that your skin feels soft.
We understand that it can be nerve-wracking trying out a new salon, but we are thrilled that you would recommend us. While you may not remember their names, please know that our amazing team will always be happy to accommodate you.
Thank you once again for choosing our salon. We hope to see you again soon for another pampering session!
Best wishes,
The Team at The Skin Clinic at Urban Spa
Shen was a really lovely therapist - warm, friendly and efficient.
I do always find Urban Spa a great place
Dear Elizabeth,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a pleasant experience with our therapist Shen. We strive to provide our clients with a warm and friendly atmosphere while also ensuring efficient and high-quality services.
We are grateful for your continued support and loyalty towards our salon. At The Skin Clinic at Urban Spa, we are always looking for ways to improve our services, and your feedback is greatly appreciated.
Thank you again for choosing us, we look forward to welcoming you back soon.
Best regards,
The team at The Skin Clinic at Urban Spa
Fabulous Caci treatment with Cheryl, thoroughly recommend!!!
Hi Jackie,
Thank you so much for taking the time to leave us a review for your recent Caci treatment with Cheryl. We are thrilled to hear that you had a fabulous experience and that you would recommend it to others.
We are happy to know that Cheryl provided top-notch service and left you satisfied with the treatment. We will be sure to pass on your lovely feedback to her.
We look forward to welcoming you back for another pampering session at our salon. Until then, take care!
Warm regards,
The team at The Skin Clinic at Urban Spa
Fabulous Caci treatment with Cheryl, thoroughly recommend!!!
Cheryl is always pleasant, friendly& very good at giving you a perfect Caci. I would recommend her to anyone. She makes me very relaxed when doing my treatment.
Hi Sandy,
Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience with Cheryl at our salon. We pride ourselves on providing high quality treatments in a soothing and relaxing environment, and we are glad to hear that she made you feel comfortable during your visit. We will be sure to pass along your kind words to Cheryl and the rest of our team. We appreciate your recommendation and look forward to seeing you again soon.
Best regards,
The team at The Skin Clinic at Urban Spa
Dermalogica facial with Shen today was amazing. She is incredibly knowledgeable, gave some really helpful advice and my skin felt so much better. Thank you also to Christine for her lovely customer service upon booking.
Hi Caroline,
Thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you had an amazing experience with Shen and that she was able to provide you with helpful advice and improve your skin. We will definitely pass along your appreciation to her.
We also appreciate your mention of Christine and her excellent customer service. We take pride in providing our clients with an exceptional level of service from start to finish.
Thank you again for choosing our salon and we hope to see you again soon.
Best,
The Skin Clinic at Urban Spa team
Fantastic as ever very relaxing and very professional
Hi John,
Thank you so much for your kind review of our salon! We are thrilled to hear that you had a fantastic and relaxing experience with our team. Our priority is always to provide a professional and welcoming environment for our clients.
We appreciate your support and look forward to seeing you again soon.
Best Regards,
The Team at The Skin Clinic at Urban Spa
Booked today and really pleased with my treatment
Hi Karen, we are so glad to hear that you enjoyed your treatment with us! Thank you for taking the time to leave us a review. We always strive to provide excellent service and it's wonderful to know that we met your expectations. We hope to see you again soon for another pampering session. Take care! The team at The Skin Clinic at Urban Spa.
Always a fabulous and relaxing facial with Shen..
Dear Colin,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that your experience with Shen was fabulous and relaxing. Our team works hard to provide top-notch services for all our clients, and it's always wonderful to receive positive feedback.
Thank you for choosing to visit our salon and trusting us with your skincare needs. We appreciate your support and look forward to welcoming you back for another pampering session in the near future.
Until then, take care and keep glowing!
Warmly,
The team at The Skin Clinic at Urban Spa.
Ewelina was very professional and it makes me feel comfortable
Hi Yarima,
Thank you for taking the time to leave us a review, we truly appreciate it! We are so happy to hear that Ewelina provided you with a professional and comfortable experience at our salon. We strive to create a welcoming and comfortable environment for all of our clients.
Thank you for choosing our salon and we hope to see you again soon!
Best,
The Skin Clinic Team at Urban Spa
Lovely experience, a real treat
Hi Pam,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your experience at our salon was lovely and that you felt treated like a true queen.
We pride ourselves on providing top-notch treatments and services in a relaxing and welcoming environment, so we are overjoyed to know that we were able to exceed your expectations. Your satisfaction is always our top priority.
We hope to see you again soon for another enjoyable experience at The Skin Clinic at Urban Spa.
Best regards,
The team at The Skin Clinic at Urban Spa
Clarice does z very therapeutic massage which I thoroughly enjoy. She know just the right amount of pressure to use. As I have arthritis, I've found some massages to be too heavy handed or not therapeutic enough but she gets it spot on. I'd highly recommend her.
Hi Mel, thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you thoroughly enjoyed Clarice's therapeutic massage and that she was able to tailor the pressure perfectly for your needs. We understand how important it is to find the right balance for those with arthritis and we are so glad to hear that Clarice got it right. Thank you for recommending her and we can't wait to have you back for another relaxing and rejuvenating session. Take care, The Skin Clinic at Urban Spa team.
Hollie really knows her atuff and ia completely professional and very pleasant. I really enjoyed my facial with her skin feels amazing
Hi Lynn,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our esthetician, Hollie. She is truly knowledgeable and passionate about skincare, and we are lucky to have her on our team.
We love hearing that your skin feels amazing after your facial with Hollie. It's always our goal to provide high-quality treatments that leave our clients feeling refreshed and rejuvenated.
We appreciate your kind words and hope to see you again soon at The Skin Clinic at Urban Spa.
Take care,
The Team at The Skin Clinic at Urban Spa
Had the BEST facial EVER,with Ewelina. She is AMAZING. Have booked for her again.💖Even better, was on special deal.
Dear valued customer,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had the BEST facial ever with Ewelina. She truly is amazing and we will be sure to pass along your kind words to her.
It's great to know that you have already booked another appointment with her. We can't wait to have you back in our salon and provide you with another exceptional service.
Once again, thank you for choosing The Skin Clinic at Urban Spa. We appreciate your business and look forward to welcoming you again soon!
Sincerely,
The Skin Clinic at Urban Spa Team
First time to try any time of facial treatment. Therapist kept me informed fully during the session. Skin felt great afterwards.
Hi Liz,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your first facial treatment with us and that your therapist kept you well-informed during the session. Our team always strives to provide thorough and informative services to our clients.
It's wonderful to know that your skin felt great after the treatment. We're dedicated to helping our clients achieve healthy and radiant skin.
We look forward to seeing you again soon for another relaxing and rejuvenating session.
Best wishes,
The Skin Clinic at Urban Spa team
Cheryl was amazing and friendly.
This place is a hidden gem and I’ll be returning for more treatments :)
Hi Jane C,
Thank you so much for taking the time to leave a review about your recent experience at our salon. We are delighted to hear that Cheryl provided you with amazing and friendly service.
We are also happy to know that you consider us a hidden gem and that you plan on returning for more treatments. Our team at The Skin Clinic at Urban Spa is always dedicated to providing top-notch service and ensuring our clients feel valued and pampered.
We can't wait to have you back for your next visit with us. Thank you again for choosing our salon and for the lovely feedback.
Warmly,
The team at The Skin Clinic at Urban Spa
So efficient, friendly, charming and accommodating
Dear Tina,
Thank you for your kind words and positive feedback. We are thrilled to hear that you had such a great experience at our salon. Customer satisfaction is our top priority and we are delighted that we were able to accommodate your needs and provide you with a friendly and efficient service.
We appreciate your patronage and hope to see you again in the future. Our team at The Skin Clinic at Urban Spa strives to deliver exceptional services to all our clients and we are grateful for your recognition.
Warm regards,
The team at The Skin Clinic at Urban Spa
Victoria is lovely always happy
Hi Loretta,
Thank you for taking the time to leave a review for us. We really appreciate your kind words about our team member Victoria, it means a lot to us. We are so glad that she was able to provide you with a positive and enjoyable experience at our salon.
We strive to create a welcoming and friendly atmosphere for all of our clients, and we are happy to hear this reflected in your review. We hope to see you again soon at our salon.
Best,
The Skin Clinic team at Urban Spa
Ewelina always goes the extra mile, is so professional and fantastic at her job. I love my appointments!
Dear Catherine Chaplin,
Thank you so much for taking the time to leave such a lovely review! We are so happy to hear that Ewelina provided you with a professional and fantastic experience at our salon. It's wonderful to know that you love your appointments and we always strive to go the extra mile for our clients.
We appreciate your kind words and we look forward to seeing you again soon at The Skin Clinic! Thank you again for choosing us.
Best,
The Team at The Skin Clinic at Urban Spa
Another fabulous treatment, my skin has improved significantly
Hi Natalie,
Thank you for taking the time to leave us a review. We are glad to hear that you had a fabulous treatment at our salon and that you noticed a significant improvement in your skin. It is our mission to provide exceptional services and results to all of our clients.
We appreciate your support and hope to see you back at our salon soon. Our team at The Skin Clinic at Urban Spa is always here to take care of your skin and provide you with the best treatments possible.
Wishing you a wonderful day!
Sincerely,
The Team at The Skin Clinic at Urban Spa
My experience there was amazing couldn’t have asked for anything better. Can’t wait to go back
Hi Ruby,
Thank you so much for sharing your wonderful experience at our salon. We are thrilled to know that you had an amazing time with us and that our services met your expectations. We can't wait to welcome you back and provide you with another great experience.
Please don't hesitate to let us know if you need any suggestions or recommendations for your next visit. We are happy to help!
Thank you for choosing our salon for your skin care needs. We look forward to seeing you again soon.
Warmly,
The team at The Skin Clinic at Urban Spa
Courtney is always friendly, helpful and caring. She wants to ensure you are happy with the treatment
Hi Sacha,
Thank you so much for this kind review! Your feedback means a lot to us. We are delighted to hear that Courtney provided exceptional service and made sure you were satisfied with your treatment. Our team at The Skin Clinic at Urban Spa takes pride in providing our clients with a friendly and caring experience.
We truly appreciate your support and look forward to seeing you again soon!
Warmly,
The Skin Clinic at Urban Spa team.
I hope I have the right name, I was very pleased with my treatment which I hadn’t booked but was able to have done as a walk in appointment.
Hi Sharon,
Thank you so much for your kind words and for choosing to visit our salon as a walk-in appointment. We're thrilled to hear that you were pleased with your treatment and that you had a positive experience.
At our salon, we strive to provide top-notch services to all of our clients, whether they have booked an appointment or walk in on a whim. It's great to know that our efforts are appreciated.
We hope to see you again soon for another relaxing treatment!
Best regards,
The Team at The Skin Clinic at Urban Spa
Superb as always. I always leave feeling relaxed and refreshed. Hollie is an expert at both facials and massage.
Hi Christine,
Thank you so much for your kind review! We are delighted to hear that you had a superb experience with us as always. It's wonderful to know that you left feeling relaxed and refreshed after your visit to our salon.
Hollie is definitely an expert when it comes to both facials and massage, and we're glad you appreciated her skills. We'll be sure to pass along your compliments to her.
We look forward to welcoming you back to our salon in the near future and providing you with another fantastic experience.
Best,
The team at The Skin Clinic at Urban Spa
Lovely massage and facial. Friendly and welcoming team every time I visit
Hi Rebecca,
Thank you so much for taking the time to review us. We are delighted to hear that you enjoyed your massage and facial with us. It makes us happy to know that our team is delivering a friendly and welcoming experience for you each time you visit.
We hope we can continue to provide you with outstanding services and we look forward to seeing you again soon.
Best wishes from the team at The Skin Clinic at Urban Spa.
Just excellent. My lashes look amazing and Victoria is the loveliest technician.
Hi Susan,
Thank you for leaving us such a kind review. We're delighted to hear that you had an excellent experience at our salon and that Victoria left your lashes looking amazing. We agree, she's a wonderful technician and we're lucky to have her on our team.
We hope to see you again soon for all your beauty needs. Take care!
Best,
The Team at The Skin Clinic at Urban Spa
I’ve been hugely disappointed with my experience here. On two separate occasions, I was pressured into choosing a more expensive treatment than what I originally came in for. As someone who gets anxious in these situations, it felt incredibly uncomfortable and difficult to say no. This kind of upselling isn’t just unprofessional — it’s unfair to nervous patients who may feel pressured or intimidated. I expected honest guidance, not sales tactics.
Hi Katie,
Thank you for taking the time to leave us a review. We are very sorry to hear that your experience at our spa was not up to your expectations. Our team strives to provide honest guidance and excellent customer service to all our clients.
We sincerely apologize if you felt pressured into choosing a more expensive treatment. Please know that it is never our intention to do so. We are always happy to discuss different treatment options and provide honest recommendations based on your specific needs and budget.
We truly value your feedback and will use it to improve our services and ensure that all our clients feel comfortable and well taken care of during their visit. We hope to have the opportunity to provide you with a better experience in the future.
Best regards,
The team at The Skin Clinic at Urban Spa
Surprisingly I had a very relaxing microneedling appointment with Ewelina, she explained every step and even gave me a lovely hand and arm massage while I was under the red light after the needling. I have rebooked!
Hi Sarah,
Thank you so much for your kind words about your recent microneedling appointment with Ewelina at our spa. We are thrilled to hear that you had a relaxing experience and that Ewelina took the time to explain each step of the treatment. Our team at The Skin Clinic strives to provide the highest level of care and we are delighted that you have rebooked with us.
We also appreciate your mention of the hand and arm massage during the red light treatment. We believe in providing a holistic and rejuvenating experience for our clients.
We can't wait to see you again and continue to provide you with exceptional services. Thank you for choosing The Skin Clinic at Urban Spa!
Warmly,
The Team at The Skin Clinic at Urban Spa
I had an amazing Pro 60 facial with Claris.
It was so relaxing and one of the best facials I’ve had not just due to the products but Claris’ expertise and magic hands.
Would highly recommend!
Hi Jane,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had an amazing experience with Claris during your Pro 60 facial. Our team at The Skin Clinic at Urban Spa strives to provide our clients with top-notch service and we're glad that it showed during your visit.
It's great to know that you found the facial to be both relaxing and effective, thanks to Claris' expertise and magic hands. We truly appreciate your recommendation and we look forward to welcoming you back for another rejuvenating session.
Take care,
The Team at The Skin Clinic at Urban Spa
I have been having Caci treatment with Sanyukat for over 2 years now. She is absolutely lovely and does an amazing job, giving ongoing advice of what I should be doing to get the most out of my treatments.
Hi Jackie!
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have been enjoying your Caci treatments with Sanyukat for over 2 years now. Sanyukat is truly an expert in her field and we are lucky to have her as part of our team.
We are glad to hear that she has been providing you with ongoing advice to ensure you get the most out of your treatments. We truly believe in the importance of educating our clients on how to maintain healthy and glowing skin.
We are grateful for your positive feedback and we hope to continue providing you with exceptional service at our salon.
Take care,
The team at The Skin Clinic at Urban Spa.
Another wonderful and relaxing facial.. Best in town
Hi Colin! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had another wonderful and relaxing facial with us!
At The Skin Clinic, we strive to provide the best services and it's always great to receive such positive feedback. We can't wait to have you back for your next facial.
Take care and see you soon!
The team at The Skin Clinic at Urban Spa.
Another thoroughly professional and friendly session with visible results
Dear Jill,
Thank you for taking the time to leave a review for us. We truly appreciate it!
We are thrilled to hear that you had another positive experience with us. Our team always strives to provide professional and friendly service that produces visible results. Your satisfaction is our top priority.
Thank you for choosing The Skin Clinic for your skincare needs. We look forward to seeing you again soon!
Best regards,
The Skin Clinic team at Urban Spa
Very professional and relaxing
Dear John,
Thank you so much for taking the time to review your experience at our salon. We are thrilled to hear that you found our services to be both professional and relaxing. We pride ourselves on providing high-quality treatments in a serene and comfortable environment.
We truly appreciate your kind words and look forward to seeing you again soon. Let us know if there is anything else we can do to enhance your experience in the future.
Take care and thank you again for your support!
Sincerely,
The team at The Skin Clinic at Urban Spa
Always professional and welcoming plus doing an excellent job
Dear reviewer,
Thank you so much for your kind words and taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team always strives to provide a professional and welcoming atmosphere for our clients.
We are also happy to know that you were pleased with the services we provided. It means a lot to us to know that we are doing an excellent job.
Thank you again for choosing us and we look forward to welcoming you back to our salon.
Best regards,
The Team at The Skin Clinic at Urban Spa
Lovely facial and Indian head massage Hollie was very experienced and very pleasant therapist would definitely use her again.
Hi Dan Harris,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a lovely facial and Indian head massage with our experienced and pleasant therapist, Hollie. We'll be sure to pass along your kind words to her.
We would love to have you back at our salon anytime. Hollie and the rest of our team at The Skin Clinic at Urban Spa are always here to provide you with top-notch services and make sure you leave feeling relaxed and refreshed.
Thanks again for your support and we look forward to seeing you again soon!
Best regards,
The Team at The Skin Clinic at Urban Spa
Absolutely lovely massage followed by a facial, pure relaxation!
Hi Karen,
Thank you so much for taking the time to leave us such a kind review! We are thrilled to know that you had a wonderful experience with our massage and facial treatments. It's always our top priority to provide our clients with a relaxing and rejuvenating experience.
We hope to see you again soon and continue to provide you with the best services.
Warmly,
The Skin Clinic team at Urban Spa
Very professional and friendly. Definitely book again
Hi Susan,
Thank you so much for the kind words about your experience at our salon. We are thrilled to hear that you found our staff to be both professional and friendly. It is always our goal to provide the best possible service to our clients.
We would love to have you back at our salon for another visit. Our team is dedicated to helping you look and feel your best during every appointment.
Thank you again for taking the time to leave a review. We truly appreciate your support and look forward to seeing you again soon.
Best,
The Team at The Skin Clinic at Urban Spa
I have many treatments at Urban and my eye lash lift and tint last Tuesday was absolutely fantastic.
I was very disappointed in today's appointment £82
To lay on a couch and place my foot in a foot bath not the most relaxing or comfortable position. The therapist was lovely but the price for this particular non relaxing treatment is really not in keeping with local competitors. It's one treatment I will not be rebooking
Hi Sandra,
Thank for taking the time to share your experience with us. We are glad to hear that you had a fantastic eye lash lift and tint at our salon last Tuesday. We apologize for your recent appointment not meeting your expectations. Our team always strives to provide a relaxing and comfortable experience for our clients, and we are sorry to hear that this was not the case for you.
We appreciate your feedback regarding the pricing and will definitely take it into consideration. We want to assure you that our prices reflect the high-quality services and products that we offer at the Skin Clinic
Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better experience in the future.
Best regards,
The Skin Clinic Team at Urban Spa
Amazing deep tissue massage. Felt great after. Would definitely recommend
Hi Natalie,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing deep tissue massage and felt great afterwards. It's always our goal to provide our clients with a relaxing and rejuvenating experience.
We truly appreciate your recommendation and we look forward to seeing you at the salon again soon. Thank you for choosing us and for your support.
Best,
The Team at The Skin Clinic at Urban Spa
I always enjoy visiting Urban Spa for whatever reason. The atmosphere is very pleasant and Lisa is kind and sympathetic as well as being good at what she does. I would happily recommend her.
Hi Sandra,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoy visiting our salon and that Lisa's service and demeanor have made your experiences even more pleasant.
Your recommendation means a lot to us and we truly appreciate it. We strive to provide top-notch services and create a welcoming atmosphere for all our clients.
Thank you again and we look forward to your next visit at The Skin Clinic at Urban Spa!
Best,
The Team at The Skin Clinic
Welcome to Skin Clinic at Urban Spa
"Perfection and Wellbeing in Perfect Harmony"
Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.