The Skin Clinic at Urban Spa

5 Devoils Lane, Bishop's Stortford, Hertfordshire, CM23 3XH

About us

Welcome to Skin Clinic at Urban Spa

"Perfection and Wellbeing in Perfect Harmony"

Our friendly, dedicated and highly qualified skin specialists are here to ensure you receive a unique service that is individual to you.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 10:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Beauty
Face
Body

Reviews

4.87
827 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Eyebrow wax

Diane Rutland
3rd Oct 2019
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel is excellent experienced with a lovely relaxed style

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind word hope to see you soon

Pleasant and thorough

Emily Yarrow
30th Sep 2019
5.0
Appointment verified by SaloniQ Software

A lovely environment and warm greeting. A thorough wax with attention to detail and immense pride in her work.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind word hope to see you soon

Perfectly professional in a beautiful salon

Oonagh Morris
27th Sep 2019
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

No waiting around- felt relaxed with the therapist

Service
Value
Result
Cleanliness
Atmosphere

A lovely treat on a Monday morning...

Wendy Clark
23rd Sep 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

This morning I had a wonderful Indian head massage. I felt so relaxed afterwards-just what I needed.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind words see you soon

Amazing experience..

Deepika Rawal
21st Sep 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

I had a very relaxing and refreshing Crystal Clear Microdermabrasion Facial with Sanyukta today. A very friendly, lovely and professional atmosphere. Fabulous experience !!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind words see you soon

Always amazing

Charlotte
21st Sep 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Always amazing, always friendly!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you kind words see you soon

Caci

Adrienne Vickers
14th Sep 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Fabulous

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Maria Deguzman
12th Sep 2019
Team Member: ANGELA
5.0
Appointment verified by SaloniQ Software

Pain free waxing experience! Will definitely keep coming back!

Service
Value
Result
Cleanliness
Atmosphere

Crystal Clear Facial

Liz Overs
10th Sep 2019
Team Member: Shauna
5.0

Shauna is excellent and provides a thorough, professional treatment, I have had courses for the Crystal Clear at Urban Spa for 8 years or so now and Shauna is by far the best therapist to have provided this treatment.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind word see you soon

Brazilian wax

Olivia King
4th Sep 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Very professional and welcoming. Waxing was done nice and quick but did not affect the quality!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind word see you soon

Excellent

Jeanette Beckenham
2nd Sep 2019
5.0
Appointment verified by SaloniQ Software

Very friendly and great service.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Yvonne Sanger
29th Aug 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Lovely relaxing facial and friendly professional therapist. Thank you Sanyukat really enjoyed it!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for you kind words see you soon

Urban Spa review

Giulia Giambertone
29th Aug 2019
Team Member: Sanyukat
5.0

I have been booking my monthly waxing appointment with Sanyukat for over one year now. I always ask for her because she is impeccable, friendly but professional at the same time. Going to a beautician for some waxing can be awkward, but I always feel at ease with her. Only book an appointment if she is available.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for you kind words see you soon

Excellent

Greg Hodge
28th Aug 2019
Team Member: MICHAELA
5.0
Appointment verified by SaloniQ Software

Had a massage and facial . Probably the best . Very professional . This girl is really skilled . Top marks

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for you kind words see you soon

Waxing queen Angela

Cheryl
27th Aug 2019
5.0

I have had a number of treatments with different therapists which have all been excellent, but my waxing with Angela today was absolutely fantastic! Quick, pain free, friendly and very thorough! Very highly recommended!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for you kind words see you soon

Waxing queen Angela

Cheryl
27th Aug 2019
5.0

I have had a number of treatments with different therapists which have all been excellent, but my waxing with Angela today was absolutely fantastic! Quick, pain free, friendly and very thorough! Very highly recommended!

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience

Yarima Concepcion
27th Aug 2019
5.0
Appointment verified by SaloniQ Software

I think her name is Angela, a Portuguese lady. she did an excellent job. very professional and You can see she knows what ahe is doing. also make me feel comfortable and not shy. never feel this good before. she was worry to finish with an excellent result.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for you kind words see you soon

Specialist treatment

Kim Foster
27th Aug 2019
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I was seen so quickly and Rachel was amazing! I will be recommending her and visiting her again. Thanks for sorting my miles (sp?)

Service
Value
Result
Cleanliness
Atmosphere

Pedicure

Sue Robinson
21st Aug 2019
5.0
Appointment verified by SaloniQ Software

I have had a lovely relaxing pedicure, now I have the prettiest toes to show off in sandals. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Lip wax

Jenni Williams
16th Aug 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Always attentive. A lovely lady who talked me into having my eyebrows tinted last visit x

Service
Value
Result
Cleanliness
Atmosphere

Beautiful Nails

Denise Harword
16th Aug 2019
Team Member: Victoria
5.0
Appointment verified by SaloniQ Software

Victoria was lovely. She did a great job and I will defiantly use her again when the need arises.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic Facial

Becky Clifford
12th Aug 2019
5.0
Appointment verified by SaloniQ Software

Had a lovely facial today and left feeling really happy with my skin and very relaxed. Will definitely be returning.

Service
Value
Result
Cleanliness
Atmosphere

So disappointing - waste of money

Anna Hickey
11th Aug 2019
2.0
Appointment verified by SaloniQ Software

Gel nails on toes and fingers done by Caroline as Nicci was off sick. Terrible result. Application is very messy on hands and feet, gels on 3 fingers already lifting after one day, loads of gel seeping over edge of nails, shape of nails on toes is completely inconsistent whole thing just looks a mess.
£80 for this is a complete waste of money. I will be calling for a refund.

Service
Value
Result
Cleanliness
Atmosphere

Excellent Massage

Julia James
11th Aug 2019
Team Member: Rachel
4.5
Appointment verified by SaloniQ Software

Had a beautiful massage with Rachel, very relaxing and therapeutic.

Service
Value
Result
Cleanliness
Atmosphere

Waxing

Anonymous
9th Aug 2019
Team Member: Sanyukat
5.0

Lovely lady good wax and very helpful with skincare advice

Service
Value
Result
Cleanliness
Atmosphere

Male manicure

Paul Irving
7th Aug 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Excellent service, made me feel at ease.

Service
Value
Result
Cleanliness
Atmosphere

So called pedicure

Lucy Drew
2nd Aug 2019
2.5

The essential pedicure did not include, removal of hard skin and exfoliating scrub. Nor were my feet and legs soothed with a therapeutic massage. This pedicure did not meet my expectations and not worth £65, would have been happy to pay £35 for the gel manicure. Was really looking to this and very disappointed.

Service
Value
Result
Cleanliness
Atmosphere

New client

Val Marley
31st Jul 2019
5.0
Appointment verified by SaloniQ Software

Cheryl my therapist was excellent. Best massage ever. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Treatment with Angela

Jad
30th Jul 2019
5.0
Appointment verified by SaloniQ Software

Professional, lovely atmosphere. It was my 2nd visit. Will definitely book again

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Jane Almond
22nd Jul 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Shauna was excellent, felt great afterwards, Shauna was very thoughtfull and kind and I would not hesitate to recomend her.in fact we were so impressed we have booked a back massage with hot stones on Friday with shauna

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind words

Lip wax and eyebrows

Sheila Coovrey
22nd Jul 2019
5.0
Appointment verified by SaloniQ Software

Angela Who did this for me today she was excellent.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind wors

Bikini wax

Sarah Swanson
20th Jul 2019
5.0
Appointment verified by SaloniQ Software

Amazing beautician I can’t remember her name though, she’s also a nurse (to help you know who I mean) x

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Adelina Yelenchak
7th Jul 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Excellent service provided by Shauna, always very attentive and gives the perfect treatment. Strongly recommend Shauna if you intend to havd Cacci treatment

Service
Value
Result
Cleanliness
Atmosphere

Amazing facial

Rachel
29th Jun 2019
Team Member: Nicci
5.0
Appointment verified by SaloniQ Software

As always, a lovely, relaxing treatment from Nicci

Service
Value
Result
Cleanliness
Atmosphere

excellent service

Anita Wilson
27th Jun 2019
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Lovely place with friendly staff. Rachel is lovely and chatted the whole time. Really pleased with the results of my eyebrow shape and eyelash tint, great price too. Will be back

Service
Value
Result
Cleanliness
Atmosphere

Back massage

Sandy Agnoli
25th Jun 2019
Team Member: Cheryl
5.0

Very relaxing but firm which I asked for.
Will go back again

Service
Value
Result
Cleanliness
Atmosphere

Caci

Adrienne Vickers
19th Jun 2019
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Fabulous...

Thank you

Service
Value
Result
Cleanliness
Atmosphere

Another fab facial

Rebecca Hawes
15th Jun 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

It still amazes me how great my skin feels after my skinceuticals facials, can't wait for the next one!

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience

Panagiota Fotiadou
15th Jun 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

You get the best experience in Urban Spa. Shauna is an amazing Therapist. Friendly and welcoming environment. Couldn’t be more professional. Thank you Shauna-Thank you Urban Spa

Service
Value
Result
Cleanliness
Atmosphere

Urban e

Mrs Deborah Munro
31st May 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Brilliant, three treatments this week, all delivered in a professional, timely manner. Will definitely return.

Service
Value
Result
Cleanliness
Atmosphere

Caci

Adrienne Vickers
29th May 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Fabulous......my face feels wonderful

Service
Value
Result
Cleanliness
Atmosphere

Caci

Adrienne Vickers
29th May 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Fabulous......my face feels wonderful

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Jean Lawson
21st May 2019
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel is a very kind, pleasant and helpful young lady. I will most definitely see her again.

Service
Value
Result
Cleanliness
Atmosphere

Waxing

Bernie Merry
17th May 2019
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Cheryl stepped in when Shouna was unwell. Great customer service

Service
Value
Result
Cleanliness
Atmosphere

Caci

Adrienne Vickers
16th May 2019
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Wonderful hour!

Service
Value
Result
Cleanliness
Atmosphere

Disappointed

Anonymous
13th May 2019
3.0

I had an eyelash & eyebrow tint that I paid £26.00 for online for the booking. Whilst having that done the therapist said I had few hairs that needed to be tweezed & would I like her to do that for me, to which I replied yes please. When I checked out i was charged £14.00 for the 're-shaping' so in total i paid £40.00. Sadly I won't be returning as i find the total too expensive.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

So sorry you feel this way, I can see you have had this service many times and for an eyebrow shape the price is £14.00 with a management therapist. (It’s like being asked if you want a desert in a restaurant you would expect to pay) however you should have been made aware of the additional charge. Please phone the salon today and Christine will discuss this with you we can look to credit your account with a % off for your next visit.

Excellent

Emma Leonard
7th May 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

Amazing therapist.
Very calming

Service
Value
Result
Cleanliness
Atmosphere

Facial

Laura Bowen
7th May 2019
Team Member: Shauna
5.0
Appointment verified by SaloniQ Software

As usual, a totally luxurious and relaxing experience. A wonderful way to unwind and forget about all life’s little stresses

Service
Value
Result
Cleanliness
Atmosphere

Relaxing and Comfortable Experience!

Michelle Gorman
3rd May 2019
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Cheryl is a competent, down to earth Therapist! Made me feel very welcome and comfortable. Very chatty and will definitely book her going forward. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind words we look forward to Seeing you too

CACi

Maree Folland
29th Apr 2019
Team Member: Sanyukat
5.0
Appointment verified by SaloniQ Software

Have had two CACI Facials and I already see a difference in my skin and feel the need to wear a lot less make up. It's also a lovely lovely experience. A must for all ladies.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Skin Clinic at Urban Spa

Thank you for your kind words we look forward to seeing you soon