Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.92
744 verified reviews
Service
Value
Result
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Atmosphere
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Review

Anonymous
19th Jan 2023
5.0

Very very good. Shane took his time and it paid off. I don't like like going to hairdressers but both Zoe and Shane took some of the stress out if the visit. Thank you

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Response from Hair By Elements

Thank you for your review we're glad you had a great experience and look forward to seeing you in the future

Great haircut

Lord Wriggers
17th Jan 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

I was lucky enough to get a short notice appointment today. From the moment you arrive you are greeted by the excellent front of house. I was offered a lovely hot drink which was most welcome on such a cold day. Haircut was exactly as I requested. Thanks Shane Always a warm welcome and a happy ending (great haircut).

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Response from Hair By Elements

Thank you for your amazing review of Hair by Elements. We're glad we could accommodate you at short notice. It was a pleasure having you in the salon and we look forward to seeing you again

The perfect Salon

Mandy Atkinson
15th Jan 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always, a, 'Cut above the Rest,' with Ben!
Would not dream of going anywhere else.

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Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again in teh salon

Staff

Tracy Coston
14th Jan 2023
4.5

After a disastrous perm the staff were absolutely amazing at looking after me and trying their very best to put it right.
I can't thank Jackie enough for her understanding and non judgmental approach, She was absolutely amazing.
I know that my hair will get the best treatment from the salon.
Thank you all so much x

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Response from Hair By Elements

Thank you for your review Tracy. We look forward to seeing you again at Hair by Elements.

Highlights and fresh hair cut

Micol Antonini
13th Jan 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

This the third time for me in this saloon and as always, it’s a pleasure. Anastasia is so careful and caring whit every customer. In my case, she made beautiful highlights and a fresh hair cut. Thank you so much for your amazing job ♥️

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Response from Hair By Elements

Than you for your amazing review. We look forward to seeing you in the salon again

Mrs

Luisa Stirrup
10th Jan 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Wonderful experience!
I feel beautiful!
Thank you Ben

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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again in the salon

Amazing!

Erica Jardim
9th Jan 2023
Team Member: Shane
5.0

Professional as always.
I always leave knowing I got the best hair style in the area. ?

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Response from Hair By Elements

Thank you for your lovely review Erica. We look forward to seein gyou again at Hair by Elements.

Perm

Tracy Coston
9th Jan 2023
3.5
Appointment verified by SaloniQ Software

So disappointed, I could've cried.
I wanted a loose perm and to look modern and trendy, I was horrified, I tried to talk myself into liking it but it really is not what I wanted. I can't wait till it grows out.
It's so tight and I totally regret getting it done.
The staff are absolutely amazing and very kind but my hair is my pride and joy and right now I am full of regret

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Response from Hair By Elements

Thank you for taking the time to call us regarding your appointment. We look forward to seeing you again on Saturday in regards to your previous appointment

Restful

Jacqui Robinson
8th Jan 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia is always a joy to be with and makes me feel relaxed. Her hairstyling skills are top notch.

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Response from Hair By Elements

Thank you for your lovely review Jacqui. We look forward to seeing you again at Hair by Elements

Regular trim

Kevin Eldred
27th Dec 2022
Team Member: Shane
5.0

Excellent cut as always, so pleasant atmosphere love all the staff.

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Response from Hair By Elements

Thank you for your lovely review Kevin. We look forward to seeing you again at Hair by Elements

A fabulous Christmas haircut

Nina Goraya
22nd Dec 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was absolutely fabulous and gave me great service and a beautiful haircut.before Christmas.

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Response from Hair By Elements

Thank you for your lovely review Nina. We look forward to seeing you again at Hair by Elements

Rubbish

Anna Degi
20th Dec 2022
1.0
Appointment verified by SaloniQ Software

Rubbish what you do there..

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Response from Hair By Elements

Hi Anna, We're sorry that you felt you had to change your original 4 star review to a 1 star review. If you would like to call the salon, we would be happy to discuss your concerns.

Perfect Sunday morning

Sam Morris
18th Dec 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Just spent another couple of hours at Hair by Elements. Tamzin is just brilliant I love my hair this time was highlights and it looks great thank you.
Mulled wine was appreciated too

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Response from Hair By Elements

Thank you for your lovely review Sam. It was a pleasure seeing you and we look forward to seeing you again.

Hair cut

Anna Degi
17th Dec 2022
Team Member: Tamzin
4.0

Had a bad experince with another staff member but after all Tamzin did her magic and fixed my hair .
Thank you

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Cut and colour

Juli Carter
16th Dec 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always a pleasure seeing Ben., I’m never disappointed!!! He is open to ideas and listens to the client!!!! Fresh colour this time… on leaving the salon I got several compliments from strangers on how beautiful the colour was!!! Made my day!!!!

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Response from Hair By Elements

Thank you for your review Juli. We look forward to seeing you again for your next appointment

Haircut and blow dry with Ben today

Jenny Davies
15th Dec 2022
Team Member: Ben
5.0

As always an excellent experience with Ben. I have been seeing Ben for many many years, he never disappoints.

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Response from Hair By Elements

Thank you for your lovely review Jenny. We look forward to seeing you again for your next appointment with Ben

Best haircut

Fionna Reeves
13th Dec 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I have long hair. Only have my hair cut twice a year. Jo gives me that long lasting styling that gets even better as it grows out. Would not go anywhere else!

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Response from Hair By Elements

Thank you for your review Fionna. We look forward to seeing you again.

Cut and blow dry

Sue Pyne
13th Dec 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant cut and blow dry. Tamzin was lovely and did a fantastic hair cut. I'm very pleased with it.

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Response from Hair By Elements

Thank you for your lovely review Sue. We look forward to seeing you again

Pampered

Sue perkins
8th Dec 2022
Team Member: Melissa
5.0

Top class

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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again

Super hair do!!

Diane Baker
2nd Dec 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo toned down my bleached hair and using salon products turned my hair soft and shiny..
Whilst shopping a sales assistant in another shop commented on how lovely my hair was! This confirmed to me how glamorous my new hair is and how amazing Jo is too.

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Response from Hair By Elements

Thank you for your lovely review Diane! It was a pleasure having you in the salon and we look forward to seeing you again.

Blow dry

Marianne Sheehan
29th Nov 2022
4.5
Appointment verified by SaloniQ Software

Fabulous as usual

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Superb

Hanna Wisniewska
25th Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Superb

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Response from Hair By Elements

Thank you for your review Hanna. We look forward to seeing you again on your next visit at Hair by Elements.

Excellent service

Sue Loustalan
19th Nov 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always very friendly excellent cut and colour

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Response from Hair By Elements

Thank you for your review Sue. We look forward to seeing you again on your next appointment.

Clay was fab

Jade Glover
19th Nov 2022
5.0
Appointment verified by SaloniQ Software

Amy (aka Clay) was great! Really lovely person very polite and she did a fab job with my colour, cut and blow dry. Even better I got a 40% discount on my colour and got fitted in last minute on a Saturday!

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Response from Hair By Elements

Thank you for your review Jade. We look forward to seeing you again.

Hair consultation

Diane Baker
18th Nov 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Great advice for my hair type.

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Response from Hair By Elements

Thank you for your review Diane. We look forward to seeing you for your next appointment.

Hair cut

Maha Ahmed
17th Nov 2022
Team Member: Melissa
4.0
Appointment verified by SaloniQ Software

My son was so happy and I am glad as she listened so carefully and did the exact hair he was looking for
Thanks

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Response from Hair By Elements

Hi Maha, thank you for your review we're glad you and your son are happy with his hair and stylist we look forward to seeing you in the future

Colour and blow dry

Julie O'loughlin
12th Nov 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

She was brilliant has chosen my colour perfectly

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Response from Hair By Elements

Hi Julie thank you for your custom we're glad you enjoyed your visit and look forward to seeing you soon.

Highly recommended

Anita Batt
8th Nov 2022
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Really friendly and very helpful with ideas

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Response from Hair By Elements

Thanks Anita for the great review we're glad you got some great inspiration, we look forward to your next visit

Highly recommended

Charlotte Batt
8th Nov 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always attentive, friendly and completely professional, will definitely be back

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Response from Hair By Elements

Hi Charlotte thank you for your review, we're so pleased you had a great experience, we look forward to seeing you again soon.

Haircut and styling

Luisa Stirrup
7th Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always, my experience of having my hair cut and styled is excellent ! Ben is a brilliant and fantastic professional. I always feel so good and pretty after Ben has finished cutting and styling my hair. I feel very special from the moment I come in Elements hair salon !
It’s a very welcoming and friendly salon. The staff are attentive and Ben always makes me feel relaxed from the moment he sees me.
When Ben washes my hair, I enjoy the scalp message. It’s very soothing and I feel the stress leaving me.
Thank you, Ben, for always making me feel special, for your kindness and professionalism.
Ben is a very gifted hair stylist with a great knowledge of his profession.

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Response from Hair By Elements

Thank you for your lovely review Luisa. We look forward to seeing you on your next visit at Hair by Elements.

Relaxed atmosphere

Janet Flack
3rd Nov 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Very friendly staff and a relaxed atmosphere. Very pleased with the result as usual.

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Response from Hair By Elements

Hi Janet thank you for you lovely review we're glad you enjoyed you experience and love your hair, look forward to seeing you in the future.

Very happy with my new look

Cristina Asan
3rd Nov 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I am very happy with my new look. I love the colour and the haircut. Thank you for everything

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Response from Hair By Elements

Hi Christina we're glad you love you new look and colour we look forward to your next appointment.

Best Salon in town

Sheren Holder
2nd Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Great atmosphere, friendly staff and above all come out with a great cut and feeling good. Ben has been my hairdresser for years and I wouldn’t dream of going anywhere else, worth the price!

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Response from Hair By Elements

Hi Sheren, thank you for the great review we look forward to your next visit

Hair colour

Joanna Difrancesco
1st Nov 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Came in today and had a colour change and was so happy, Ben knew exactly what I wanted and the colour has come out perfect, thank you Ben x

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Response from Hair By Elements

Thank you for your review Joanna. We look forward to seeing you for your next visit with us at Hair by Elements

Colour change

Shauna Bias
27th Oct 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Excellent service as always, fantastic colour, cut and bouncy blow dry. We opted to change my colour today and I couldn’t be happier with the result. Thank you for the advice Tamzin x

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Response from Hair By Elements

Thank you for your review, we're glad your happy with your new hair colour and style look forward to your next visit

Great

Ellen Mullins
26th Oct 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Really nice people and excellent professional service

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Response from Hair By Elements

Thank you for your review we're glad to see you had a great experience and look forward to seeing you next time

Color and style

Iryna Goodwin
19th Oct 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Another amazing experience at the Elements!
I had my hair colored with Ben today and he was so professional, attentive and delivered exactly what I was dreaming to achieve with the shade of my hair color!
Thank you So Much Ben!!!
I am so in love with this place as from the first minute i walked in there i knew i was in the right hands. You are so welcomed there and they all make you feel really special!
Many thanks to you all! Xxxxx

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Response from Hair By Elements

Hi Iryna, thank you so much for your wonderful review we're so glad your happy with your hair and overall service, we look forward to seeing you on your next visit.

Brilliant

Terry Chandler
19th Oct 2022
3.5
Appointment verified by SaloniQ Software

Brilliant blow dry, very bouncy hair and very happy.

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Response from Hair By Elements

hi Terry thanks for the review we'er so happy your pleased with your hair and we look forward to seeing you next time

Hair cut

Anonymous
15th Oct 2022
5.0

Excellent as always

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Response from Hair By Elements

Thank you for the review we'll look forward to your next visit

Regular trim

Anonymous
14th Oct 2022
Team Member: Shane
5.0

Best hour of the week, totally enjoyable

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Response from Hair By Elements

We're glad you had the best time look forward to your next visit

Toner

Alana Difrancesco
14th Oct 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I came in and had a toned and I love the colour Melissa was brilliant she knew what I wamted I love it

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Response from Hair By Elements

hi Alana thanks for your review we're glad your happy and look forward to seeing you in the future.

Very happy with my cut and colour

Samantha
12th Oct 2022
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Just had my hair cut and coloured with Melissa, she did a wonderful job and I love it ! Thankyou

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Response from Hair By Elements

Hi Samantha thanks for your review we're so happy your pleased with your service with Melissa and look forward to your next visit.

Mrs

Patricia Groves
11th Oct 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always very pleasant and makes you feel comfortable and always love my haircut

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Response from Hair By Elements

Hi Patricia, we really appreciate your feedback and glad you had a great experience we look forward to seeing you soon.

Colour and cut

Michelle Mccormack
10th Oct 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As always excellent, a top man

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Response from Hair By Elements

Hi michelle,
we're glad your happy with your service and appreciate your review we look forward to seeing you soon.

Hairdressing experience

Carol Borshell
6th Oct 2022
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

A really good colour and cut. Very pleased.

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Response from Hair By Elements

thanks carol we'er so glad your happy loo forward to seeing you soon

Ben my fabulous hairdresser & more ?

Emma Williams
5th Oct 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Every 6 weeks I visit the salon to see my hairdresser but also my friend. He is not only an unbelievably talented hairdresser but he is caring, kind and above all makes you feel super special. He’s definitely worth visiting if you haven’t already !. And more importantly you have so much fun x x x

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Response from Hair By Elements

hi Emma thanks for your 5* review we look forward to seeing you in 6 weeks!!

Hair revival

Susan Hutchinson
27th Sep 2022
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Walked in with faded holiday hair…. Walked out feeling like a million dollars

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Response from Hair By Elements

Thanks so much for taking the time to leave such a great review for Ben, you looked a million dollars! Looking forward to seeing you again very soon at Hair By Elements

Brilliant!

Sharon Riding
25th Sep 2022
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Best my hair has ever looked! Felt comfortable and confident in the stylist.

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Response from Hair By Elements

Thanks for taking the time to leave Anastasia a great review, we look forward to seeing you again soon at Hair By Elements

Another brilliant hair experience

Jane Farrington
24th Sep 2022
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia has been cutting and colouring my hair for years, and she is fabulous at both!

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Response from Hair By Elements

Thanks for your great review and your custom, we look forward to seeing you again very soon at Hair By Elements

Shane is brilliant!

Abigail Morris
23rd Sep 2022
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always, the service and cut from Shane was fab.

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Response from Hair By Elements

Thanks for your fab review for Shane we look forward to seeing you again very soon at Hair By Elements