Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
533 verified reviews
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Value
Result
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Atmosphere
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Hair cut

Anonymous
17th Jun 2021
5.0

Tamzin is absolutely brilliant, she cut and styled my hair beautifully.

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Response from Hair By Elements

Thank you so much for taking the time to write such a great review, we are so happy you love your new cut and style. We look forward to welcoming you back at Hair by Elements again soon.

Amazing

Joanne Martin
17th Jun 2021
Stylist: Tamzin
5.0
Appointment verified by SaloniQ Software

Absolutely love the colour, you created magic yet again. Stunning cut and blow dry too. Thank you Tamzin xx

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Response from Hair By Elements

Thank you so much for an incredible review, we have passed on your wonderful words to Tamzin and are looking forward to welcoming you back again soon at Hair by Elements soon.

Amazing hair day ?

Emma Williams
16th Jun 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Well as always totally amazing experience with my gorgeous Ben who just does the most fabulous job on my hair……….. he is the most caring soul, beautiful inside and out and full
Of fun x x x

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Response from Hair By Elements

It's always a pleasure to have you here at Hair by Elements, Emma. We look forward to seeing you again soon!

Short sharp Bob!

Anonymous
11th Jun 2021
5.0

My second cut with Melissa and first colour and I’m so pleased with the result. I feel mega fashionable and have full confidence in Melissa’s judgement. An extremely knowledgable stylist.

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Response from Hair By Elements

Thank you so much for taking the time to leave such a fabulous review! We look forward to welcoming you back in the salon at Hair by Elements again soon.

Colour

Julia Lammin
10th Jun 2021
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Loved my hair, so pleased with the colour .as always with Gemma.. Great salon

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Response from Hair By Elements

Thank you so much for such a great review, Julia. We look forward to your next visit at Hair by Elements again soon.

FABULOUS!

Mandy Atkinson
9th Jun 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

As always, a fabulous experience with the ever wonderful Ben!

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Response from Hair By Elements

We are so glad you had a fabulous time with our amazing Ben and look forward to welcoming you back at Hair by Elements again soon.

Great, as always

Monica Goitiandia
7th Jun 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

From the moment you step into Elements to when you leave, you feel welcome. The atmosphere in the salon is fantastic as are the anti-COVID measures in place.
Ben is excellent at everything he does and treats you as a friend not just a client

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Response from Hair By Elements

Thank you for your kind words we are glad you enjoyed your visit to Hair By Elements And we look forward to welcoming you back

Cut and style

Deb Savill
5th Jun 2021
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Outstanding as always. Gemma does a fantastic job, a cut that will last lock down.

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Response from Hair By Elements

Thank you for your kind review we look forward to welcoming you back at Hair By Elements

Outstanding

Helen Dobbyn
4th Jun 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

For my hair with Ben & nails with Elaine
My Happy Place always made to feel so welcome both are Amazing Ambassador’s for Elements very proud to be cared for by them.

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Response from Hair By Elements

We're so glad you consider us your Happy Place, Helen! It's always a pleasure having you in the salon for both your hair and nails and look forward to seeing you at Hair by Elements again soon.

New hair colour

Mrs Angie Wardle
3rd Jun 2021
Stylist: Katie
5.0
Appointment verified by SaloniQ Software

I had such a great time having my hair done today as always at Elements. I felt spoilt and pampered and Katie was fantastic. She listened to what I wanted, and she was lovely to talk to. I love having my hair cut and coloured but it's the whole experience that I enjoy the most

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Response from Hair By Elements

Thank you for your kind review
We are so glad you enjoyed your visit to Hair By Elements We look forward to seeing you soon

Superb Salon Experience - Dramatic change

Laura
3rd Jun 2021
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Went for a dramatic change and couldn’t be happier.

Melissa instantly made me feel at ease when I went in for my consultation and continued to make me feel like I was is safe hands as she chopped off my long hair and brought out the clippers. The colour and cut she achieved is perfect, exactly what I wanted.

I love the atmosphere at Elements everyone is so friendly and very supportive. I have always experienced fantastic service and come out feeling great about my hair. I look forward to my next visit.

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Response from Hair By Elements

Thank you for your kind words we are glad you enjoyed your visit to Hair By Elements
We look forward to welcoming you back

Colour & Cut

Debbie Perry
2nd Jun 2021
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service, very professional & an amazing colour & cut, staff very friendly & make you feel welcome highly recommend them..

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Response from Hair By Elements

Thank you so much for taking the time to leave us such a fabulous review, Debbie. We look forward to welcoming you back at Hair by Elements soon.

Great saloon

Heather Brittain-Childs
2nd Jun 2021
Stylist: Katie
5.0

Katie is great. Seems to know what I want done before I do. Recommended her 1000%

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Response from Hair By Elements

We are so happy that you enjoyed your visit with Katie and can't wait to see you again next time at Hair by Elements.

Full head of highlights and cut review

Anonymous
29th May 2021
5.0

I am so so pleased with my hair, Katie was amazing and has transformed my hair back to blonde. Thanks so much for a great colour and cut!

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Response from Hair By Elements

Thank you so much for taking the time to leave such a brilliant review and we are so happy that you love your hair cut and colour! We hope to see you again soon at Hair by Elements.

Love my hair

Adele
27th May 2021
Stylist: Katie
5.0

Brilliant

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Response from Hair By Elements

Thank you for your review and we look forward to seeing you back at Hair by Elements soon.

Fantastic Salon

Alana Young
26th May 2021
Stylist: Katie
5.0
Appointment verified by SaloniQ Software

From the moment I booked my appointment the team were brilliant. I was asked to have a skin test as I hadn’t had my hair coloured since before lockdown and was also sent all the paperwork needed via email which gave me plenty of time to digest the information and costs.
On the day of my appointment Katie then went over everything again to check that I understood that due to it being the first time that I had had my hair coloured since lockdown they would need to use more product and more time to achieve my desired results and that I was happy to proceed which I was.
The whole time I was there I felt safe with the Covid measures the salon have put in place and well looked after by the whole team.
Considering the impact the past year has had on small independent businesses I think Elements have done an amazing job to continue to provide an amazing service to it’s clients and I’m so happy with my amazing new hair that I will continue to support this local salon.

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Response from Hair By Elements

It's always a pleasure having you in the salon, Alana! We're so glad you love your new hair and we can't wait to welcome you back at Hair by Elements again soon.

New client

Mandy Overton
24th May 2021
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

My first visit to Elements. I was very impressed with Shane and he made me feel assured that he knew what I needed and did his best to achieve this. thank you

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Response from Hair By Elements

We're happy to hear you enjoyed your visit with us and Shane here at Hair by Elements. We look forward to seeing you again for your next visit to the salon

LOVE MY NEW HAIR ??

Lauren Mcckoskey
24th May 2021
Stylist: Katie
5.0
Appointment verified by SaloniQ Software

Visited the salon for the first time today and was treated so well!

Katie was so friendly and went through all options with me to make sure I was happy.

She has done a BEAUTIFUL job on my hair, I absolutely love it and cannot recommend her enough!

Thank you Katie :)

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements and Katie. We are so happy you love your hair and we look forward to seeing you on your next visit with us.

Cut and blow dry

Louise Umbra
21st May 2021
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

Very lovely lady always gives a great haircut and a superb service highly recommend ?

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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements, we are happy to hear you enjoyed your visit with us and we look forward to seeing you again!

Best Hairdressers in Stortford

Cheryl Kaley
20th May 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Just had another wonderful hair experience at Elements. The staff are so friendly and welcoming and Ben is just THE BEST. He always listens to what I want and translates it into an amazing style/ cut. He’s so talented, I always walk out of the salon with a smile on my face.

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Response from Hair By Elements

We're so happy you had a wonderful experience with us at Hair by Elements and can't wait to welcome you back in the salon again soon.

Love it!

Anne McGrath
20th May 2021
Stylist: Gemma
5.0

Thanks so much Gemma - great result. Had some highlights today in addition to my normal ‘roots cover up’.

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Response from Hair By Elements

Thanks Ann for your kind words see you soon at Hair by Elements

Amazing service, beautiful haircut

Ildiko Kanoc
19th May 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

I've just realized that i forgot to ask my stylist's name, although i enjoyed my visit in the salon today. The atmosphere was amazing. They really do care about comfort and wellbeing. Beside of the beautiful haircut i've got some handy advices and i've been offered refreshments too. I was really surprised how easy it was to make an appointment even in the "happy hour". My stylist really took his time and worked extra thoroughly. I am really overjoyed to cut my hair today in Elements. I would definitely choose them again!

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Response from Hair By Elements

Thank you so much for a fabulous review, we're so happy your loved your hair and your experience here at Hair by Elements. We look forward to seeing you again.

Usual great experience

Dave Cousins
19th May 2021
Stylist: Anastasia
4.5
Appointment verified by SaloniQ Software

The usual high level of professionalism and friendliness, and a brilliant end result.

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Response from Hair By Elements

Thank you so much for your review Dave, we look forward to welcoming you back at Hair by Elements again soon.

Great service!

Ana Oliver
18th May 2021
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

It was lovely seeing Anastasia after 9 long months!! As usual she offered a very personal experience. Fantastic service, quick, safe, all very smooth and practical. Salon was very clean and comfortable. Kudos to everyone!

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Response from Hair By Elements

Thank you for your review of your service with us at of Hair by Elements. We look forward to seeing you again in the salon soon!

Colour and Cut

Anita Pemberton
17th May 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

After nine months of home hair care it was an absolute delight to finally come back and have my hair coloured and cut by the lovely Ben.

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Response from Hair By Elements

Thank you for your kind words we look forward to seeing you soo at Hair by Elements

Great hairdressers

Anonymous
15th May 2021
Stylist: Katie
5.0

Katie is always friendly, enthusiastic and complimentary. I love how she styles my hair and always enjoy my appointment.

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Response from Hair By Elements

Thank you for your kind words and lovely review. We are happy to hear you enjoy your visits with us here at Hair by Elements and katie and we look forward to seeing you again soon.

Mrs

Anonymous
15th May 2021
5.0

Wonderful service

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Response from Hair By Elements

Thank you for your review. We look forward to you visiting us again at Hair by Elements.

Lovely staff

Ayesha Farooq
15th May 2021
5.0
Appointment verified by SaloniQ Software

Not sure about name but very good customer service and looking forward to get my hair coloured next week. Love my new hair cut.

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Response from Hair By Elements

Thank you for your review of Hair by Elements. We look forward to seeing you again for your colour appointment.

Colour

Pamela Johnstone
14th May 2021
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

Gorgeous colour as always and a fun afternoon too!

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Response from Hair By Elements

Thank you for your review of Hair by Elements Pamela. It was a pleasure as always and we look forward to seeing you again soon!

Highlights and haircut

Zoana
12th May 2021
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

I love my highlights and haircut-Jo is fantastic, she listens what you want to achieve and give proper and professional advice. I recommend Jo 100%.Thank you Jo

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Response from Hair By Elements

Thank you for your review of Joanna at Hair by Elements. We are happy to hear that you enjoyed your experience and would recommend Joanna. we look forward to seeing again for your next appointment.

Kerasilk straightening treatment

Zorana
12th May 2021
5.0

Very happy with this treatment, Shane is polite, patient and very professional. If you need to tame your hair, ask for Shane.

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Response from Hair By Elements

Thank you for your review. We happy to hear Shane looked after you and your and we look forward to seeing you at Hair by Elements again soon.

Last minute appointment

Debbie Jones
10th May 2021
Stylist: Tamzin
5.0
Appointment verified by SaloniQ Software

Booked an on the spur of the moment appointment for a post-lockdown cut and blow dry. Tamzin made my rather sorry looking locks look amazing! I will definitely be leaving the scissors well and truly in the drawer in future, and leave the hairstyling to a professional! Thank you Tamsin, 5 star job!

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Response from Hair By Elements

Thank you for your 5 start review! We're happy to hear you'll be leaving the scissors alone :) We're glad you enjoyed your experience and we look forward to seeing you again.

Welcoming, pleasant and professional

Amanda
10th May 2021
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit. A friendly welcome, calm and professional environment and a great hair cut.

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Response from Hair By Elements

Thank you for your kind words and lovely review. We're so glad you enjoy your experience with us at Hair by Elements and we look forward to seeing you again.

Friday afternoon haircut with Jo

Hayley
9th May 2021
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

Easy to book, felt very safe (re Covid), all staff were really friendly and welcoming, Jo was lovely and I’m so pleased with my hair! Thank you.

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Response from Hair By Elements

Thank you for such an amazing review, it really means the world to us here at Hair by Elements. We look forward to welcoming you back in the salon soon.

Men’s haircut

Anonymous
8th May 2021
5.0

Once again Gemma delivered exactly what I asked for , would really reccomend her she is a fabulous hairdresser.

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Response from Hair By Elements

Thank you for such a wonderful review. We're so happy you enjoyed your visit with Gemma and we look forward to seeing you again for your next appointment.

Amazing hairdresser

Laura Mccormack
6th May 2021
Stylist: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin is fabulous, she can literally save your hair! My hair was falling to pieces and she has put so much life back into it. She’s so good at her job and makes you feel so comfortable and pampered! by far the best hairdresser I’ve ever had! Can’t wait for my next appointment!!

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Response from Hair By Elements

Thank you for such an incredible review Laura! We're so glad you've found Tamzin and are looking forward to your next appointment at Hair by Elements.

Amazing!

Anonymous
6th May 2021
5.0

Excellent service and beautiful result! Thank you so so much!

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Response from Hair By Elements

Thank you for a brilliant review, the team at Hair by Elements can't wait to see you soon!

Fantastic

Anonymous
6th May 2021
Stylist: Ben
5.0

Alway a joy to have my hair done by Ben.

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Response from Hair By Elements

Thank you we hope you enjoy your hair

Briiant

Rachael Hart
6th May 2021
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa listened to what I wanted.
She is an amazing hairdresser, she is a perfectionist which leads to a expert haircut.
She is professional and kind and I would definitely recommend her.

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Response from Hair By Elements

We're so glad you loved your haircut with Melissa today, Rachael and look forward to seeing you for your next appointment in July!

Amazing as usual

Dame Joanne Pegrum
5th May 2021
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Beautiful colour and cut by Ben. Left the salon feeling amazing.

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Response from Hair By Elements

Thank you so much Joanne, it's always a pleasure having you here at Hair by Elements.

Fantastic as always!

Angela Lattimore
4th May 2021
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

Another great experience at Elements. Jo’s advice for my haircut was spot on. Left the salon feeling great.

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Response from Hair By Elements

thanks you for your review we look forward to see you soon at Hair by Elements

Brilliant to banish the grey!

Angela Morris
30th Apr 2021
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Wonderful to be back at the salon ...great experience and Shane did an excellent job as usual..hair looks and feels brilliant!

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Response from Hair By Elements

It was great to have you back at Hair by Elements! we're glad you enjoyed your visit and thank you for your kind words. we look forward to seeing you again

Cut and blow dry.

Marie Aguiar
30th Apr 2021
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

An extremely friendly person with good customer skills, very professional, an excellent hairdresser I loved her service. "Congratulations Jo" and thanks for your work, and see you next time.

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Response from Hair By Elements

Thank you for your lovely review. Jo and the team at Hair by Elements look forward to seeing you again soon.

Cut and blow dry

Rohesia Lester
30th Apr 2021
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Second time coming here to get my hair cut and always turns out amazing! Will be coming back here regularly from now on as my hair is always looking healthy and fresh after.

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Response from Hair By Elements

Thank you for your kind words we look forward to welcome you back to hair by elements?

Love my haircut

Christine
29th Apr 2021
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Really love my haircut! First time I’ve had my hair cut by Gemma and I’m really impressed. She really listened and understood what I wanted. I am so pleased.

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Response from Hair By Elements

We are pleased to hear you enjoyed your experience with Gemma here at Hair by Elements. Thank you for your review and we look forward to seeing you again.

Hair cut

Helen Stokoe
29th Apr 2021
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

Jo is so lovely and instantly makes you feel relaxed. She listens to what you want. Her skill and expertise are evident from the minute she starts cutting your hair. Love chatting to her too. A great experience all round! Thank you Jo!

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Response from Hair By Elements

Thank you for such a great review Helen, we are so glad you had a lovely time with the wonderful Jo and we look forward to your next visit to us at Hair by Elements.

Fantastic highlights

Helen Viggers
29th Apr 2021
Stylist: Katie
5.0
Appointment verified by SaloniQ Software

Katie did a fantastic job of my half head highlights. And the cut is amazing. Thank you. Absolutely love it.

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Response from Hair By Elements

Thank you so much for such an incredible review and we're so glad you love your beautiful new hair! We can't wait to see you again soon at Hair by Elements

Thirteen months since last cut!

Jennifer Green
28th Apr 2021
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa did it wonderful job on my scarecrow hair
She gave me exactly the cut I wanted
It's always a pleasure visiting Elements

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Response from Hair By Elements

Thank you for taking the time to leave us a review and we're so glad you love your new hair! We can't wait to see you again at Hair by Elements soon.

A great experience

Louise Moore
27th Apr 2021
Stylist: Jo
5.0

Jo was great, she is really talented and was super friendly and professional, I will definitely come back to her!

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Response from Hair By Elements

Thanks you for your kind review we so glad you enjoyed your visit to Hair By Elements And look forward to seeing you soon

A great experience

Louise Moore
27th Apr 2021
Stylist: Jo
5.0

Jo was great, she is really talented and was super friendly and professional, I will definitely come back to her!

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Response from Hair By Elements

We are so glad you enjoyed your experience with Jo here at Hair by Elements and we look forward to seeing you again. Thank you for your lovely review.