Masterclass Academy

8 Dukes Walk, Waterlooville, Hampshire, PO7 7HS

About us

Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Reviews

4.91
353 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Cut and blow dry

Diane Francombe
25th Jan 2022
5.0
Appointment verified by SaloniQ Software

Elly trimmed and styled my hair today and it looks and feels amazing!
Thank you!

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you fr your kind comment. So pleased you love your hair and we look forward to seeing you again soon.
Best wishes from Masterclass

Very Pleased Customer

Sandra Harckham
24th Jan 2022
5.0
Appointment verified by SaloniQ Software

Great to come back.. Really pleased with the end result. See you all again in four weeks xx?

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind words. We look forward to seeing you again soon.
Best wishes from Masterclass

Excellent training

Sian Jennings
18th Jan 2022
4.5
Appointment verified by SaloniQ Software

I visited the academy training school yesterday for a colour and a cut and blow dry.
The student looking after me was not confident and her hands were shaking while applying the colour and wrapping in foils and again when doing the cut. Instead of being worried , I was out at ease as Michelle who was supervising her that day was on hand when ever she was needed for advice, instruction or affirmation that she was doing alright. Michelle’s supervision style was not to crowd or sit on the student’s shoulder but to give her space and to regularly walk past praising her efforts.
I left really pleased with my new look and received compliments from my family as well as on a zoom work call earlier today.

Service
Value
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Response from Masterclass Academy

Thank you for your lovely comment. We look forward to seeing you again.
Best wishes from Masterclass

Excellent cut

Eve Flewin
11th Jan 2022
5.0
Appointment verified by SaloniQ Software

My hair was cut just as i asked and i am so pleased with the result

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass.

Hair cut and colour

Christine Hayter
11th Jan 2022
5.0

Been going to Hair Ott training school for years, always very happy with my hair style and colour, the students are very well supervised and everybody is very polite and welcoming ?

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Value
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Atmosphere
Response from Masterclass Academy

Thank you for your lovely comments. We're so happy you enjoy your visits to the Academy.
Best wishes from Masterclass

hair cut and colour

Susan Wall
10th Jan 2022
5.0
Appointment verified by SaloniQ Software

very pleased with my hair cut and coloured by Erin

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass

Colour and cut

Alison Stirling
8th Dec 2021
4.5

Very pleased with colour and cut. Stylist spent time talking through colour options with me.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments. So pleased you love your hair.
Best wishes from Masterclass.

Trim and reshape

Anonymous
7th Dec 2021
4.5

Very happy with the friendly and professional service today… thank you Ellie …1 happy customer :)

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass

Hair cut and colour

Caroline Raddon
30th Nov 2021
5.0
Appointment verified by SaloniQ Software

Once again I got another beautiful hair cut and colour. I would not go anywhere else and the girls and tutors and so friendly

Service
Value
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Atmosphere
Response from Masterclass Academy

Thank you so much for your lovely comments. We are very proud of our Academy and our wonderful trainees and teachers.We look forward to seeing you again soon.
Best wishes from Masterclass Academy.

Spiral perm

Ginny Brimble
24th Nov 2021
5.0
Appointment verified by SaloniQ Software

Fantastic result and staff

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you so much for your lovely words. We are very proud of our Academy and our wonderful
apprentices and teachers. We look forward to seeing you again soon.
Best wishes from Masterclass Academy.

Perm

Susan Bridgewater
17th Nov 2021
5.0
Appointment verified by SaloniQ Software

I had a lovely morning with Casey she treated me very well and kept me topped up with tea and magazines, she was very professional and was lovely to chat too , I love my new perm and hope to see her next time . She also does a wonderful head and shoulder massage.

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Value
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Response from Masterclass Academy

Thank you for your kind comments regarding your visit to the Academy. We will certainly
let Casey know how pleased you are with your perm.
Best wishes from the Masterclass Academy.

Another great experience

Tracey Bartlett
13th Nov 2021
5.0
Appointment verified by SaloniQ Software

As always the Hair Ott Academy looked after my hair giving it a refresh. So please and would recommend using Hair Ott any day. Thanks TB

Service
Value
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Response from Masterclass Academy

Thank you Tracy. We're so happy you enjoyed your visit and we look forward to welcoming you again.
Best wishes from the Training Team.

Hairdo Uplift

Gwen Hartley
10th Nov 2021
5.0

I received a warm welcome and was looked after throughout my cut & blow dry. Every stage was explained to me. I feel very privileged to be a part of the training of these young people.

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Value
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Response from Masterclass Academy

Thank you for your lovely words. It is because of our wonderful clients that our future professionals are able to chose the career they love.
We look forward to welcoming you to the Academy again soon.
Best wishes fro the Training Team.

I have some Umph!!!

Anonymous
9th Nov 2021
5.0

Some body and umph put into my hair by a very pleasant young third year, who was very concerned with my comfort and massaged my scalp and shoulders. I do not have colour on my hair and l think it unlikely that l could be so persuaded

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.

MASTERCLASS

Aileen Fletcher
1st Nov 2021
5.0
Appointment verified by SaloniQ Software

Been using Masterclass for 2.5 years now and I can
highly recommend them. The girls are all very pleasant and do a good job, being checked and advised as necessary. It is also a very good price.

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Value
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Response from Masterclass Academy

Thank you Alleen for your great feedback. We always appreciate hearing from our lovely clients.
Best wishes from the team at Masterclass.

AMAZING

Morgan Connelly
27th Oct 2021
5.0
Appointment verified by SaloniQ Software

I love my hair, the girls of MasterClass are so lovely and so talented, i wouldnt trust anyone else with my hair ? 10/10 xxx

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Morgan for your lovely comments. We always appreciate hearing from our clients.
Best wishes from the team at Masterclass.

Full head highlights

Sarah Deacins
20th Oct 2021
5.0
Appointment verified by SaloniQ Software

I have been here many times and always very happy with the results, lovely staff great customer service highly recommend, and great value for money

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Value
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Response from Masterclass Academy

Thank you Sarah for your great comments It's always great to see you and we look forward to your next visit.
Best wishes from Masterclass Academy..

Sandie

Sandie Higginson.
29th Sep 2021
5.0

I will be lost without the Masterclass Academy!! Amazing Staff very knowledgable ?. and lovely students leaning their future occupation ?✂️ I always enjoy going here !! Well done everyone ?

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Value
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Response from Masterclass Academy

Thank you Sandie for your lovely words. We're very proud of our Academy and really appreciate our wonderful clients that attend helping our future stars to learn their profession.
Best wishes from Masterclass Academy.

Mrs

Deby Taylor
28th Sep 2021
4.5
Appointment verified by SaloniQ Software

Excellent..professional…. Did what I asked for ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you.for your kind words.
Best wishes from Masterclass Academy.

My experience

Anonymous
26th Sep 2021
5.0

Colour and cut very good service very good too

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.

Academy Waterlooville

Eve Jackson
22nd Sep 2021
5.0
Appointment verified by SaloniQ Software

Have had 4 visits so far at the Academy, each one has been excellent. The girls are supported very well and I have no worries how my hair is going to look when finished. Highly recommended have booked my next 2 appts.

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your lovely words. We're so happy you enjoy your visits and appreciate the excellent training our future stars receive.
Best wishes from Masterclass Academy.

Excellent

Ginny Downey
20th Sep 2021
5.0
Appointment verified by SaloniQ Software

Belle was attentive and more assured than when I had her last. She kept her supervisor, Michelle, appraised at each stage for guidance. Belle did a great job with my colour (3 colours & a root colour) and the cut as I had requested minimal cut.
I am never disappointed with the service given by the Hair Ott Master Class.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you so much for your lovely review and kind comments which we will pass on to Belle and Michelle.
Best wishes from Masterclass Academy.

Love my hair

Joanne Fitch
15th Sep 2021
5.0

Always enjoy visiting the salon. Everyone is friendly and always get a great haircut. The trainees do a brilliant job.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments. We're so pleased you enjoyed your visit.
Best wishes from the Masterclass Academy.

10/10

Emma Dunkley
15th Sep 2021
5.0
Appointment verified by SaloniQ Software

Amazing service as always and the perfect hair ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass Academy

Star stylist in the making!

Catherine Ravenscroft
17th Aug 2021
5.0
Appointment verified by SaloniQ Software

Mia C did an absolute blinder on my very long and very thick hair! She cut it beautifully, and patiently balayaged it to such a high standard.
At every step of the way, her trainer was on hand to guide her, which made me feel confident of the outcome.
All the girls in the academy were very pleasant, and I would highly recommend you pay a visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind words which we will pass on to Mia C. We are very proud of our trainees and educators.
Best wishes from Masterclass Academy.

Star stylist in the making!

Catherine Ravenscroft
17th Aug 2021
5.0
Appointment verified by SaloniQ Software

Mia C did an absolute blinder on my very long and very thick hair! She cut it beautifully, and patiently balayaged it to such a high standard.
At every step of the way, her trainer was on hand to guide her, which made me feel confident of the outcome.
All the girls in the academy were very pleasant, and I would highly recommend you pay a visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments which we will pass on to Mia C. We are very proud of our
learners and our Training team and it is good to know how happy you are with your visit.
Best wishes from Masterclass Academy

Always a good experience

Margaret Thompson
16th Aug 2021
5.0

Lovely haircut as always. Megan was friendly and attentive. She listened carefully to Sam when she was giving her instructions which instilled confidence in me.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments which we will pass on to Megan and Sam.
We look forward to seeing you again soon.
Best wishes from Masterclass Academy.

Always a good experience

Margaret Thompson
16th Aug 2021
5.0

Lovely haircut as always. Megan was friendly and attentive. She listened carefully to Sam when she was giving her instructions which instilled confidence in me.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Margaret for your kind comments which we will pass on to Megan and Sam.
Best wishes from Masterclass Academy.

Cut colour

June Cooper
2nd Aug 2021
5.0
Appointment verified by SaloniQ Software

Very pleased with hair colour was fantastic well done Mia 10 10

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments and we will let Mia know.
Best wishes from Masterclass

hair cut

Susan Wall
2nd Aug 2021
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair cut. colour booking in for 23rd August 9 15 hopefully left a message on your answer phone

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass

Graduated Bob

Margaret Howes
21st Jul 2021
4.5
Appointment verified by SaloniQ Software

Megan cut my hair into a Graduated bob, I was so pleased with the finishing results. Excellent

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments.
Best wishes from Masterclass

Fabulous hair ott

Tracey Bartlett
20th Jul 2021
5.0
Appointment verified by SaloniQ Software

I always look forward to my hair ott appointment at the academy because although being students they always treat me professionally and provide me with a fantastic colour and cut which is carefully checked by the managers Alison and Michelle. Thanks for looking after my hair ladies Tx

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you for your kind comments and we will let Alison and Michelle know.
Best wishes from Masterclass.

Excellent

Julie Rich
30th Jun 2021
5.0
Appointment verified by SaloniQ Software

Usual top class cutting and attention to detail.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Julie for your kind words. We look forward to seeing you again soon.
Best wishes Alison at Masterclass Academy

Excellent as usual

Anonymous
16th Jun 2021
5.0

Great haircut again today. Thank you Maisie.

Service
Value
Result
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Response from Masterclass Academy

Thank you x

Different look!!

Rosita Eldridge
15th Jun 2021
5.0
Appointment verified by SaloniQ Software

I had my hair cut & coloured & as always it was up to a high standard & carried out quickly & very efficiently by Megan.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Rosita for your lovely comments and we look forward to welcoming you back
to the Academy soon x

Excellent as usual

Ginny Downey
14th Jun 2021
5.0

You are made to feel at ease and you are listened to when discussing what you would like done to your hair. And the stylists may be training but they are always professional and caring.
Can’t speak highly enough of the service I receive from all at the academy.
Thanks you.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Ginny for your lovely comments. We shall pass it on to our Training team and look
forward to welcoming you back soon.

Hair cut

Eve Jackson
11th Jun 2021
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair cut, the young girl that cut it was very friendly and also took her time to get it right. The end result was perfect. Thank you xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you and we look forward to welcoming you back to Masterclass soon.

Pleaed with my hair

Eve Flewin
10th Jun 2021
5.0
Appointment verified by SaloniQ Software

Once again really pleased with the cut and colour. My hair isn't easy as the front is pure white and metal grey at the back. They put semi permanent colour on the back and toner on the front and the silver grey colour looks very natural. Really good cut as well and i feel so much better.
Love the care and attention here

Service
Value
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Atmosphere
Response from Masterclass Academy

Thank you and we look forward to welcoming you back to Hair Ott Masterclass soon.

Perfect again

Ali Rankin
8th Jun 2021
5.0
Appointment verified by SaloniQ Software

As always Ali, Michelle and the girls are a delight. They always make you feel so welcome and take their time to teach their students in a kind and patient manner. The salon feels like one big happy family as does Otto's other salons that I have visited over the years. Well done to everyone you all work so hard and make my six weekly visits always a pleasure. Keep doing what you're doing girls! Xxx

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Response from Masterclass Academy

Thank you Ali for your kind words and we shall let the team know. We look forward
to welcoming you back to Hair Ott Masterclass soon x

Haircut and colour

Sally Langford
1st Jun 2021
5.0

I was very pleased with the service, the staff are friendly and helpful- overall a very good experience

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Value
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Atmosphere
Response from Masterclass Academy

Thank you Sally and we look forward to welcoming you back to Masterclass soon.

Bit of a pamper!

Rosita
11th May 2021
5.0

Nice to sit down & have a short pamper session & your hair is looking good at the end of it!!

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Rosita and we look forward to welcoming you back to Masterclass soon.

Re style

Lyn Pearse
4th May 2021
5.0
Appointment verified by SaloniQ Software

Was very impressed with the way the tutors watched over their students. Love my hair. Also i would like to thank them all very much for looking after me when I was about to pass out. Thank you again x

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Lyn and we look forward to welcoming to back to Masterclass soon

Excellent

Sophie Jones
3rd May 2021
5.0
Appointment verified by SaloniQ Software

Always friendly, great advice for my hair and now my hair looks and feels amazing thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you Sophie and we look forward to welcoming you back to Masterclass soon

Hair

Anonymous
2nd May 2021
5.0

Really really lovely so pleased with colour and cut well done bryony so professional just like last time with Elise both girl’s exceptional that’s why I come to you

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you for your kind comments and we look forward to welcoming you back to
Masterclass soon

Excellent experience

Rosita Eldridge
21st Apr 2021
5.0
Appointment verified by SaloniQ Software

Trainees are set an excellent standard by their trainers. Everyone always friendly & helpful. Thank you!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Masterclass Academy

Thank you Rosita and we look forward to welcoming you back to Masterclass soon.

Excellent cut

Jo Fitch
28th Oct 2020
5.0
Appointment verified by SaloniQ Software

Excellent cut by Chloe.

Usual high standard under expert supervision.

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Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Jo xx

10/10

Carole Shears
21st Oct 2020
5.0

I was absolutely delighted with my colour and the superb cut. Many thanks to you all. X

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Response from Masterclass Academy

Thank you Carole xx

Brilliant service

Ali Rankin
21st Oct 2020
5.0
Appointment verified by SaloniQ Software

I've been going to Hair Ott since Otto first opened in the 70's in Portsmouth. I've stayed a customer since then and have had a perfect haircut every time. Every one is so friendly and kind and take care in their work. If I was Otto I would be very proud of my staff. Thank you to everyone for great haircuts over the years!

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Response from Masterclass Academy

Thank you Ali, Otto is very proud xx

Bob trim

Diane Francombe
20th Oct 2020
5.0
Appointment verified by SaloniQ Software

I always have a relaxing time and come away with a lovely hairstyle. The tutors and students are all very polite and welcoming.

Service
Value
Result
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Atmosphere
Response from Masterclass Academy

Thank you Diane xx

You really should treat yourself

Valerie Campbell
19th Oct 2020
5.0

I've been having my hair done at the Masterclass Academy for a while now.
The service is excellent.
The trainee hairdressers are very keen, and willing to learn. They treat the customer very well, and are overseen by experienced professional and qualified hairdressers.
I allow extra time in my appointment so that I am not rushing.

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Response from Masterclass Academy

Thank you Valerie xx