Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.
Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.
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Hair
May has done a superjob
Hi Sandra Donnelly,
Thank you so much for taking the time to leave us a review. We're happy to know you enjoyed your visit with May. We'll be sure to pass along your kind words to her.
We take pride in providing exceptional service to all of our clients and it's wonderful to know that we met your expectations. Thank you for choosing our Academy and we look forward to seeing you again soon.
Best regards,
The Team at Masterclass Academy
The young girl who cut my hair was lovely. Very friendly, and although still learning had a fair amount of knowledge.
Hi Julie
Thankyou for taking the time to leave a review. We're so happy you enjoyed your visit to the
Academy and look forward to your next visit.
Kind regards
The Team at Masterclass Academy
First time visiting The Academy
and must say a great experience
Bethany with guidance from her instructor was very pleasant and showed much interest in all I explained as to what I wanted
I came out of the hairdresser very pleased with my new haircut
I will return again
Hi June,
Thank you for choosing to visit our Academy for the first time. We are so happy to hear that you had a great experience with us. It's always our goal to ensure all our clients are happy and satisfied with their service.
We are glad that Bethany, guided by her instructor, was able to create a pleasant and personalised experience for you. We always strive to listen and understand our clients' needs and desires to ensure they leave with a look they love.
We can't wait to have you back at our salon and provide you with another exceptional service. Thank you for your positive feedback, it means a lot to our team here at Masterclass Academy.
Warmly,
The Masterclass Academy Team
Wow, what a fab experience..
My hair is amazing which was to be expected with the attention to detail that I received..
Many many thanks to Grace and Patrick!
Hi Ria,
We are thrilled to hear that you had a fabulous experience at our salon and that your hair turned out amazing. Our team is dedicated to providing the best service and attention to detail for all our clients.
Thank you for mentioning Grace and Patrick, they will be delighted to hear your kind words. We appreciate you taking the time to leave us a review.
We look forward to seeing you again soon!
Best,
Team at Masterclass Academy
I was very impressed with the trainee & trainer worked through the process - the outcome was just great
Thank you for your kind review.
The Team at Masterclass Academy
great service brilliant job to Olivia
Hi Lisa
We're thrilled to hear that you had a great experience with Olivia at our salon. Our team at Masterclass Academy is dedicated to providing excellent service. Thank you for taking the time to share your feedback with us. We appreciate it! We can't wait to see you again soon for your next visit.
Best wishes
-The team at Masterclass Academy
Thank you May wonderful hair wash cut and blow dry
Hi Sue,
Thank you so much for your kind words. We're thrilled to hear that you had such a wonderful experience with us at Masterclass Academy.
Our team always strives to provide the best visits. and we're delighted to know that we were able to give you an amazing hair wash, cut, and blow dry.
We truly appreciate your support and we look forward to seeing you again soon for another amazing pampering session.
Best regards,
The Masterclass Academy Team
Maria was so good, as all the students are. Maria was efficient, professional and friendly. I was delighted with the root colour, cut and blow dry. Thank you.
Hi Ginny,
Thank you so much for your kind words and great review. We are thrilled to hear that you had a great experience at our Academy. It's one of our top priorities to ensure that our students are not only efficient and professional, but also friendly and welcoming. We are happy to know that Maria delivered exceptional service during your root colour, cut, and blow dry. We hope to see you again soon for another Masterclass experience!
Take care,
The team at Masterclass Academy
Callie did a brilliant job of cutting and blow drying my hair today. She listened to what I asked for and did everything in a very confident and professional way. I was so happy with the end result, well done and thank you to Callie 😊.
Hi Victoria,
Thank you so much for leaving such a lovely review for Callie. It's great to hear you enjoyed your visit. We pride ourselves on our team's professionalism and attention to our clients' requests, so we are glad that Callie was able to deliver that for you.
We are delighted that you were happy with the end result and we will make sure to pass on your kind words to Callie. We really appreciate you taking the time to share your positive experience at our Academy
Thank you again for choosing our salon, and we hope to see you again soon!
Best,
The team at Masterclass Academy
I found the staff very helpful and friendly. Interested in me as a customer. An excellent experience
Hi Elaine,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that our team was helpful, friendly, and interested in making your experience at our Academy excellent. We strive to create a welcoming atmosphere for all of our clients and we are glad to know we succeeded in doing so for you.
We appreciate your kind words and we hope to see you again soon!
Warmly,
The team at Masterclass Academy
I have been going through a really rough time due to ill health. I went into the salon looking as old as my 94 year old mother and walked out feeling glamorous and
Hi Jackie,
Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a positive experience at our salon and that we were able to make you feel glamorous.
We understand that life can be tough and we're always here to help you relax, rejuvenate and feel your best. It means a lot to us that we were able to make a difference in how you felt, and we hope to continue providing you with exceptional services.
Thank you again for choosing our salon, and we look forward to seeing you again soon!
Warm regards,
The team at Masterclass Academy
Excellent cut and took into account what I wanted
Thank you for your kind review.
Molly did my hair today under the watchful eye of Patrick. Both were charming and I explained exactly what I was hoping for and they achieved my wishes to perfection!!
Hi Carole,
Thank you so much for leaving us such a lovely review! We're thrilled to hear that Molly and Patrick were able to give you the perfect hair you were hoping for. We take pride in our team's skill and dedication to achieving our clients' wishes.
We're glad you had a great experience at our Academy and we hope to see you again soon.
Take care,
The Masterclass Academy team
I am so happy with my haircut. Thank you so much. It is exactly what I wanted. I felt listened to and the results are lovely. I would definitely recommend .
Hi Emma,
Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you are happy with your hair and that it turned out exactly how you wanted. Our team takes pride in listening to our clients and providing exceptional results.
Your recommendation means a lot to us and we appreciate your support. We look forward to seeing you again soon.
Best,
The team at Masterclass Academy
From long to a short bob. I'm delighted with the result. So easy to manage.
A wheelchair accessible basin would be the icing on the cake to get the full experience of visiting a salon.
Hi Angie
We are glad to hear that you were delighted with the result of your hair transformation to a short bob. We always strive to provide our clients with an easy-to-manage style. Thank you for the suggestion about a wheelchair accessible basin. We will definitely look into implementing it to enhance the salon experience for all our clients. We appreciate your feedback and look forward to seeing you again at Masterclass Academy Best wishes from the team at Masterclass Academy.
I had my hair cut and styled today. I am very pleased with the style. Great care was taken st all times.
Hi Lyn Jones,
Thank you so much for taking the time to leave such a kind review for us! We are delighted to hear that you had a great experience at our salon and that you are pleased with your new hairstyle. Our team takes great pride in providing excellent care to our clients at all times, and it means a lot to us to receive such positive feedback.
Please do not hesitate to visit us again for your future hair needs. We would be more than happy to have you back at our salon.
Best regards,
The team at Masterclass Academy
From the service, result, cleanliness, atmosphere I have no complaints. Nice to have this saloon in my community.
Hi Judy,
Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience with us and that you appreciate our service, results, cleanliness, and overall atmosphere. We are grateful to be a part of your community and we strive to provide the best salon experience for all our clients.
We look forward to welcoming you back in the future and providing you with even more satisfying services. Have a wonderful day!
Warm Regards,
The Team at Masterclass Academy
Love the fact I phoned to get a last minute appointment for today
I’m very happy with the result thank you 🙏
Hi Denise,
Thank you so much for leaving us a review! We're thrilled to hear that you were able to book a last minute appointment and that you are happy with the result. We always do our best to accommodate our clients' needs and are glad we were able to do so for you. Your satisfaction is our top priority and we are grateful for the opportunity.We look forward to seeing you again soon!
Warmly,
The team at Masterclass Academy
Abi was lovely as ever. Really understood what my hair needed.
Ally always seems pleased to see me and enjoys working on my hair as its a different style to show the girls.
Hi Julie,
Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a lovely experience with Abbie and that they understood exactly what your hair needed. Our team at Masterclass Academy truly strives to provide the best services for our clients.
We are also happy to hear that Ali enjoys working on your hair and that you're able to showcase a different style to our other clients. We always love to see our clients expressing their unique personalities through their hair!
Thank you again for choosing Masterclass Academy. We can't wait to see you again soon!
Best,
The team at Masterclass Academy
Wow what a great experience, probably one of the best salon experiences I’ve ever had.
Hi Tracy,
Thank you so much for leaving this wonderful review about your experience at our salon. We're thrilled to hear that it was one of the best you've ever had! Our team works hard to ensure every client receives top-notch service and it's great to know our efforts are paying off. We're glad you had such a positive experience with us and we hope to see you again soon! Thank you for your support and please don't hesitate to reach out if you ever need anything. Take care! Sincerely, the team at Masterclass Academy.
Honestly so amazing and everything is done as you say .
Hi Krystal,
We're thrilled to receive such kind words about your experience at our salon. Providing a top-notch service is our priority, and we're happy to know that we met your expectations. Our team always strives to deliver exactly what our clients request, and it's a delight to hear that we succeeded in doing so for you. We appreciate you taking the time to share your satisfaction.
Thank you for choosing us and we look forward to welcoming you back for another excellent salon experience.
Best regards,
The Team at Masterclass Academy
Love my haircut, thank you so much and the service provided by the salon, very good.
Hi Illiana
Thank you for taking the time to leave us a review. We're thrilled to hear that you loved your haircut and were happy with the service provided by our salon. It means a lot to us. Your satisfaction is our top priority, and we're glad we were able to meet your expectations. We appreciate your support and hope to see you again soon! Best, the team at Masterclass Academy.
Very good haircut, was very pleased with it.
Hi Hazel,
Thank you so much for sharing your positive experience with us! We are delighted to hear that you were pleased with your haircut at our salon. Our team strives to provide excellent service to all our clients and we are glad that we were able to meet your expectations. We hope to see you again soon for another great haircut!
Warmly,
The team at Masterclass Academy
Very attentive, very friendly atmosphere and my hair looks great. Highly recommend the academy
Hi Lyn!
We're delighted to read your kind words. It makes us so happy to hear that you had a great experience at our Academy and you love your new hair look. We really strive to create a friendly atmosphere for all our clients, so we're thrilled to know that you felt welcomed and well taken care of during your visit. Thank you for recommending us, it means a lot to us. We hope to see you again soon!
Best regards,
The team at Masterclass Academy
The academy is vey professional,clean,with a calm atmosphere. The students were very respectful and friendly. This was my first time attending but it definitely won’t be the last.Im pleased with my hair and I would give top marks of 100 / 100.
Dear reviewer,
Thank you so much for taking the time to share your experience at Masterclass Academy. We are glad to hear that you found our salon to be professional, clean, and with a calm atmosphere. Our team takes great pride in maintaining a high level of professionalism and ensuring our salon is a comfortable space for all our clients.
It is also wonderful to hear that you had a positive interaction with our students. We strive to provide them with the necessary skills and knowledge to excel in the industry while also instilling respect and friendliness in their interactions with clients.
We are grateful for your kind words and are delighted that you were pleased with your hair. Thank you for giving us top marks of 100/100, it means a lot to us. We look forward to welcoming you back to Masterclass Academy in the future.
Sincerely,
The team at Masterclass Academy
Great cut as always. Lexie was lovely.
Hi Jeannette,
Thank you for your kind review! We are thrilled to hear that you had a great experience and are happy with your cut. We are lucky to have Lexie as a member of our team, she is always lovely and provides excellent service. We appreciate your feedback and are always striving to provide the best services possible. Thank you for choosing Masterclass Academy and we look forward to seeing you again soon.
Best,
The team at Masterclass Academy
Very good,very polite would diffenttly recommend you may was very good very pleased with the results keep up the good work all of you
Hi Sandra,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us and that you were pleased with the results. Our team takes great pride in providing excellent and friendly service, so we are glad that it shows.
We appreciate your recommendation and we will definitely keep up the good work. We are dedicated to continually improving and providing the best service possible. Thank you for choosing our salon.
Best,
The team at Masterclass Academy
Excellent service
Hi Victoria,
Thank you for taking the time to leave us such a positive review! We're so happy to hear that you had an excellent experience with us at Masterclass Academy. We value every single one of our clients and strive to provide the best service possible. Your kind words mean the world to us and we look forward to seeing you again soon!
Best regards,
The team at Masterclass Academy
Izzy looked after me today. Talked through what I would like. I left with my hair looking super.
Hi Sarah,
Thank you for taking the time to leave us a review! We are so glad to hear that Izzy took great care of you and that you left the salon with super looking hair. Our team at Masterclass Academy always strives to provide the best service and results for our clients. We appreciate your kind words and hope to see you again soon.
Best wishes,
The team at Masterclass Academy
The staff and the hairdresser Bow were welcoming and friendly. Bow did a very good consultation and gave me professional advice about the colour and style of my hair. The hair colour cut and condition are excellent. I am thrilled with how my hair looks. Thank you to all the staff at Hair Ott Waterlooville.
Thank you Cornelia
Very pleased with my hair cut and blow dry today, listened to what I wanted and gave advise
Hi Alison,
Thank you so much for taking the time to leave us this lovely review. It's great to hear that you were pleased with your hair cut and blow dry at our salon. Our team always strive to listen to our clients' desired looks and provide professional advice. We're glad to have met your expectations.
We would love to have you back at our salon and make sure you leave with another fantastic experience.
Best regards,
The team at Masterclass Academy
Olivia looked after me very well and listened to how I wished my hair to be. Will look forward to visiting the salon again!
Hi Eryn sharp,
Thank you so much for taking the time to leave a review! We're so glad to hear that Olivia provided you with excellent service and that you enjoyed your visit to our salon. We always strive to listen to our clients' hair needs and desires, and we're thrilled to know that Olivia did just that. We can't wait to have you back in our salon soon!
Warm regards,
The team at Masterclass Academy
Very professional. Sophie communicate d very well.
Hi Pauline,
Thank you for taking the time to leave us a review! We're so glad to hear that you had a professional experience at our salon. Sophie is a great member of our team and we're happy to hear that she communicated well with you.
We pride ourselves on providing top-notch services and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another visit soon.
Take care,
The team at Masterclass Academy
Wow! What can I say!
I am an older lady with ADHD and social anxiety. I normally avoid salons due to this and normally have my hair done at home. Unfortunately the lady is no longer available.
I popped in the salon a while back and had a skin test and made an appointment. Unfortunately my anxiety got to the better of me and I cancelled the appointment. I bit the bullet and made another appointment.
The best decision Ive ever made!
I was made so welcome!
Sat down and was introduced to a lovely young lady called Abbey.
I explained that I was nervous, explained my ADHD and being completely out of my comfort zone. I felt so reassured, and we spoke about what I was looking for.
I spent a long time in the chair but Abbey was always reassuring me and asking me if I was okay and had lots of coffee! She also accompanied me outside for a cigarette whilst my hair was processing.
Came back in sat for a while for the hair to get to the desired colour. Hair washed, toner applied all the while Abbey assuring me that it will look lovely after haircut, blow dry and style.
When finished I fought back tears. Ive never felt so happy with my hair. What a amazing,kind and caring young lady Abbey was from start to finish. I even gave a big hug before I left.
Thank you Abbey for everything ❤️ I walked out of your salon feeling a million dollars! 😊
I
Hi Marelle,
Thank you so much for taking the time to leave such a lovely review! We are so glad to hear that you had such a great experience at our salon and that Abbey made you feel welcome and comfortable. It's always our goal to create a warm and inclusive environment for all of our clients, and it means a lot to us that we were able to do so for you.
We are also happy to hear that you love your hair. Abbey truly is a talented stylist, and we couldn't be happier that she was able to give you the look you were hoping for. We will make sure to pass along your kind words to her.
Thank you again for choosing our salon, and we look forward to seeing you again soon!
Warmly,
The team at Masterclass Academy
Lovely experience, izzy was confident cutting my hair which is perfect. As always under the watchful eye of Otto.
Hi Diane,
Thank you for taking the time to leave a review about your recent experience at our salon. We are so happy to hear that you had a lovely experience and that Izzy was able to give you the perfect haircut with confidence. We take great pride in providing exceptional services and it's great to know that Otto was there to ensure everything went smoothly.
Our team at Masterclass Academy strives to make every visit enjoyable and special for our clients. We have shared your kind words with Izzy and Otto and they were absolutely delighted! Thank you again for choosing us and we look forward to welcoming you back for another great styling experience.
Warmly,
The team at Masterclass Academy
Wonderful haircut, Abbie and Otto were just perfect!
Hi Kerry
Thank you very much for taking the time to leave us a review. We're delighted to hear that you had a wonderful experience at our salon and that Abbie and Otto were able to give you the perfect haircut. We pride ourselves on providing excellent services and we're glad that you were satisfied with your visit.
It would be a pleasure to have you back at our salon. We appreciate your support and we're thankful for your kind words. We look forward to seeing you again soon.
Best regards,
The team at Masterclass Academy
Warm welcome. Attention to detail. Felt very comfortable during my visit. Well done.
Thank you Sue for your lovely review.
the team at Masterclass Academy
My hair isnt the easiest to contend with but th wonderful lady (sienna?) that cut my hair has done a wonderful job and I left feeling elated with the standard of finish. Thankyou so much for this experience, every visit is so wonderful and calming.
Dear Natalie,
We are thrilled to hear that you had such a great experience with our salon and that our team member Sienna was able to give you a fantastic haircut that left you feeling elated. At Masterclass Academy, we pride ourselves on creating a calming atmosphere for our clients.
We appreciate your positive feedback and thank you for choosing our salon for your hair needs. We always strive to make every visit a wonderful one for our clients, and we are glad we could exceed your expectations.
Thank you again for your kind words and we look forward to seeing you again soon.
Best regards,
The team at Masterclass Academy
I had a lovely first haircut with Jasmine today, a warm welcome, lovely atmosphere, a really good cut, will definitely come again
Thank you for your lovely review.
the team at Masterclass Academy
Olivia who is in her first year of training as a hairdresser did a brilliant job beautiful cut and blow dry I’m delighted 🤩
Thankyou so much for leaving us such a lovely review! We're so glad to hear that Olivia, our talented trainee, gave you a beautiful cut and blow dry. We're so proud of her progress and we appreciate your positive feedback on her skills. We're delighted to have you as our happy client and can't wait to see you again for your next appointment. Take care and have a wonderful day! - The team at Masterclass Academy
A throughly enjoyable experience. Great hair cut.
Hi Karen
Thank you for your lovely review.
We look forward to seeing you again soon.
Best wishes
the team at Masterclass Academy
Very good cut and new shape, excellent all round
Thank you
I went in with long, straggly hair. After talking to Alice and Sam, a style was chosen, and boy did they deliver. Very pleased. Thank you Alice.
Hi Fran,
Thank you so much for taking the time to leave us a review! It's always a pleasure to hear that our clients are pleased with their experience at our salon.
We're so glad that Ali and Sam were able to help you choose a new style that you love and deliver amazing results. We'll be sure to pass along your kind words to them.
Thank you again for choosing to visit our Academy, we hope to see you again soon!
Best,
The Team at Masterclass Academy
It's very relaxed, profession,
Hi Vanessa
Thank you so much for taking the time to leave us a review. We're glad to hear that you found our Academy to be relaxed and professional - that's exactly the kind of atmosphere we strive to create for our clients. We hope you had a great experience and we look forward to seeing you again soon. All the best, from the team at Masterclass Academy.
Another great experience, Evie was very friendly, professional and efficient
Hi Christine
Thank you so much for your review! We are delighted to hear that you had another great experience at our Academy. It means a lot to us that you appreciate our team's professionalism and efficiency. We strive to make every visit as enjoyable as possible and we are so happy to hear that you had a positive experience with Evie. Thank you for choosing us and we look forward to seeing you again soon. Take care!
Team at Masterclass Academy
Absolutely amazing cut and service. One of the best cuts i have had
Hi Zoe,
Thank you so much for your kind words! We're delighted to hear that you had an amazing cut and service with us. Our team at Masterclass Academy takes great pride in delivering excellent service to our clients. We're happy to know that we have exceeded your expectations and provided you with one of the best cuts you've ever had. It means a lot to us that you took the time to share your positive experience. We look forward to seeing you again soon!
Warmly,
The team at Masterclass Academy
Had my hair cut today here and the trainers and staff are absolutely amazing
So professional and kindness it’s a pleasure to be a client this is not my first visit and will always return .. WELL DONE EVERYONE
Hi Lucy,
Thank you for taking the time to leave us a review! We are so happy to hear that you had a positive experience at our Academy. Our team works hard to provide a professional and friendly environment for all our clients, and we are glad that it shows. We value your loyalty as a return client and look forward to seeing you again. Thank you for choosing our salon for your hair needs.
Warmly,
The team at Masterclass Academy
Was listen to the style i wanted and consulted throughout great cut very pleased with result
Hi Jan,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at our Academy and that you were pleased with your cut. It means a lot to us that we were able to listen to your desired style and consult with you throughout the process. We truly value our clients and their satisfaction is our top priority.
We hope to see you again soon for your next hair appointment!
Best,
The team at Masterclass Academy
Very professional service, great trainee, she listened and asked me about my preferences , she did a wonderful job, i will be returning again, i have already booked my next appointment.
Hi Susan,
Thank you so much for taking the time to leave us this lovely review. We are so glad to hear that you had a great experience with our trainee and that she listened to your preferences. Our team prides itself on providing professional and attentive service to all of our clients.
We are also thrilled that you have already booked your next appointment with us. We look forward to seeing you again and providing another wonderful visit.
Warmly,
The team at Masterclass Academy
Very professional approach. Checked with me every step of the way to ensure I was happy. This was my second appointment, the third is already booked. Very happy customer.
Dear Barbara,
Thank you for taking the time to leave us such a lovely review, Our team at Masterclass Academy strives to provide a professional and personalized experience for all of our clients. We are thrilled to hear that we were able to meet your expectations and that you have already booked your third appointment. Your satisfaction is our top priority, and we look forward to seeing you again for your next appointment.
Thank you for choosing Masterclass Academy and being a part of our happy customer community.
Best,
The Masterclass Academy Team
Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.