Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.
Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.
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Hair
Today I had a cut and blow dry by Eleanor. I was so pleased when she had finished. My hair looks great and I am ready for Christmas !! Thank you so much Eleanor.
Today I had a cut and blow dry by Eleanor. I was so pleased when she had finished. My hair looks great and I am ready for Christmas !! Thank you so much Eleanor.
Amelia did a great job colouring my hair with a mixture of weaves, slices and balayage in a rich plum colour with an all over chocolate. Super Christmassy!
Then Ash tidied up my natural curls and added a few layers to mange them even more bouncy.
Love it, thank you girls!
Grace did a beautiful cut and design on my hair today.
Very pleased with my hair cut at the training School
Today I had Teoni cut my hair for the first time. Teoni did own up and said she had never cut this style before, she listened to what was said and made an excellent cut. Also Teoni was top notch on blow drying my hair, the best yet! 🙏
Very happy!
Thank you
Mia was very attentive and thorough to ensure i got an excellent swrvice as always. Thank you all very much. T
Hi Tracey, we are delighted to hear that you had yet another great experience at our salon. Mia is one of our dedicated and skilled team members, and we are proud to have her on our team. Thank you for taking the time to leave us this positive feedback. We appreciate it! Our goal is always to provide excellent services for our clients, and we are glad that you were satisfied with your visit. We look forward to seeing you again soon. Take care, from the team at Masterclass Academy.
Brilliant, again!! The student listened to what I envisioned with my hair offering small suggestions to improve the style.
An excellent experience x the student was well supported by her tutor
Hi Elaine,
Thank you so much for your kind words and for taking the time to share your experience at our salon. It means a lot to us knowing that you had a brilliant experience with us and that our student listened to your vision and offered helpful suggestions to enhance your hairstyle. We are so glad to hear that our student was well supported by her tutor, as we strive to provide the best learning environment for our students. We hope to see you again soon and continue providing you with excellent experiences. Thank you again for choosing Masterclass Academy. Warm regards, The team at Masterclass Academy.
Brilliant, again!! The student listened to what I envisioned with my hair offering small suggestions to improve the style.
An excellent experience x the student was well supported by her tutor
Hi Elaine,
We are thrilled to hear that you had another brilliant experience at our salon. Our team of students are dedicated to listening to your vision and offering their expertise to enhance your style. We pride ourselves on providing an excellent experience to all our clients.
We are also grateful for your kind words regarding the support our tutors give to our students. We strive to create a positive and nurturing environment for our students to learn and grow.
Thank you for taking the time to share your feedback. We truly appreciate your support and we cannot wait to see you again soon!
Best regards,
The team at Masterclass Academy
I am an unusual woman in that I dont really like visiting hairdressers. But here there are very attentive trainees overseen by very experienced staff who are very good at what they do. They spend time to ensure that you are happy with everything. I had a restyle and a full head of foils with low and highlights. Would highly recommend a visit.
Hi Lorraine,
Thank you for taking the time to leave us a review. We are so happy to hear that you had a positive experience at our salon. We take great pride in our team of attentive trainees who are overseen by experienced staff. We are glad that our team was able to provide you with a restyle and a full head of foils with lowlights and highlights. We always strive to make sure our clients are happy and it sounds like we were able to achieve that with you. We would love to see you again for another visit.
Take care,
The team at Masterclass Academy
The stylist holly was amazing.she cut my hair the way i asked for.always communicated with me.all the staff were very friendly .would definitely recommend this salon OTT for a haircut.wouldnt go anywhere else.well done holly
Thank you
Another great visit. Great cut. Well looked after and Anne looked after with compassion
Hi John,
Thank you for taking the time to leave us a lovely review. We're so happy to hear that you had another great visit with us and that you were well looked after by Esme. We pride ourselves on providing a compassionate and comfortable experience for all our clients. We can't wait to see you again and continue to give you fabulous haircuts. Thanks again for your kind words. Take care.
Sincerely,
The team at Masterclass Academy
Beau was really confident with my hair and she was having an assessment. Very sociable as well
Hi Julie,
Thank you so much for leaving this review. We're delighted to hear that you enjoyed your visit with Beau. We pride ourselves on having talented and friendly stylists, and we'll be sure to pass along your kind words to Beau.
We hope to see you again soon for another enjoyable salon experience.
Best,
The team at Masterclass Academy
Visited the salon for a wash and fresh blow-dry by Mae, she was extremely professional throughout, very friendly and styled my hair perfectly!!
Hi Jazz,
Thank you for choosing Masterclass Academy for your recent wash and blow-dry with Mae. We are thrilled to hear that she provided you with a professional, friendly, and perfect hairstyle. We always strive to make our customers feel comfortable and confident in our salon.
We truly appreciate your kind words and look forward to seeing you again soon at Masterclass Academy.
Best,
The Team at Masterclass Academy
I had Abby cut my hair for the second time & she has grown in confidence in the 8 weeks since last time. I am very pleased she did a great job thank you.
Hi Laurine,
Thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience with Abby. Our team at Masterclass Academy strives to continuously improve and provide the best services to our clients. We will make sure to pass along your kind words to Abby.
We look forward to seeing you again soon. Have a great day!
Warmly,
The team at Masterclass Academy
Always an excellent cut.
Hi Katrina,
Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you always have an excellent experience at our salon. Your kind words mean a lot to us and your loyalty as a client is greatly appreciated.
We look forward to seeing you again soon and providing you with another great cut. Have a wonderful day!
Best,
The Team at Masterclass Academy
As always my roots and cut were done extremely well. I am always really well looked after and I can’t praise the supervisors enough, they do a brilliant job of overseeing the students.
Hi Ginny,
Thanks so much for your lovely review. We strive to provide the best service for our clients and it's always great to hear when we hit the mark. The educators at our salon are truly dedicated to ensuring our students are trained to the highest standards, so we're happy to hear that you feel well taken care of. We appreciate your continued support and can't wait to have you back for your next appointment.
Best wishes,
The team at Masterclass Academy
I really enjoyed my visit to Masterclass Academy this afternoon.. The young lady that did my hair was very caring and confident, I was offered a cup of tea as soon as I sat down, which was very much appreciated. I thoroughly enjoyed my shoulder and head massage. It was very relaxing.. Thank you, and well done Abbie you did an amazing job on my hair. Looking forward to seeing you at my next appointment.. Best wishes. Dot.
Hi Dot,
Thank you for taking the time to leave such a lovely review for our salon. We are so glad to hear that you enjoyed your visit with us and that you were pleased with the service provided by Abbie. It makes us happy to know that she took good care of you and gave you a relaxing experience.
We always strive to make our clients feel comfortable and at home during their visit, so we are pleased to hear that you appreciated the cup of tea and the head massage. We look forward to seeing you again at your next appointment!
Best wishes,
The team at Masterclass Academy
Mia did a lovely job cutting and styling my hair, and i'm really pleased with it ...
Hi Diane Sked,
Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are overjoyed to know you enjoyed your visit with Mia and that you're pleased with the result. We will make sure to pass on your feedback to her.
It's always our goal to provide our clients with the best possible salon experience, and we're thrilled to know that we succeeded with you. Thank you for choosing our salon, and we hope to see you again soon.
Best Regards,
The Team at Masterclass Academy
Excellent cut from Grace.
Hi Lyn
Thank you for taking the time to leave a review for us. We're thrilled to hear that you had an excellent cut from Grace. Thank you for choosing our salon and we hope to continue providing you with great service. Have a great day.
Warmly,
The team at Masterclass Academy
Excellent service very helpful - Abbey my trainee was lovely and did a great job
Hi Julie,
Thank you for leaving such a wonderful review. We are delighted to hear that you had an excellent experience with Abbey at Masterclass Academy. Our team takes pride in providing helpful and friendly service to all our clients.
We will be sure to pass on your kind words to her. Thank you for trusting us with your hair and we hope to see you again soon!
Best wishes,
The Masterclass Academy Team
Excellent service very helpful - Abbey my trainee was lovely and did a great job
Thank you
amazing job in restyle especially as my hair is very thick. Feel like a human again and I would recommend her to everyone I know. She has real talent for hairdressing and will go far.
Dear Sara
Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an amazing experience with us and that you are feeling like yourself again. We are also happy to hear that you would recommend us to your friends and family.
We take pride in our stylists' talent and their ability to work with different hair types. We will make sure to pass along your kind words to Maria.
We appreciate your support and look forward to seeing you again.
Warm regards,
The team at Masterclass Academy
Was my first time in the training academy and I’d definitely return! Mae was very professional and it was a lovely experience
Dear Mary
Thank you so much for your wonderful review of your experience at our academy. We are so happy to hear that you enjoyed your visit and that Mae provided you with a professional and lovely experience. We pride ourselves on providing excellent training and we are thrilled that you would return for future visits. It was a pleasure having you with us and we can't wait to see you again soon! Thank you again for choosing our academy and for taking the time to share your experience. Best, the team at Masterclass Academy
Again a lovely visit to Hair Ott Masterclass Academy.
Well looked after, girls are always helpful and today Issy made my hair look amazing which in turn left me feeling great
Thank you
Have not been to academy in few years & went Wednesday for full head of foils with holly she done amazing and i was so happy with my colour
Hi Maria,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience during your recent visit with us. Our goal at Masterclass Academy is to make all of our clients feel happy and satisfied with their hair treatments.
Holly is indeed a skilled apprentice and we are glad that she was able to give you the exact colour you wanted. We look forward to seeing you again.
Take care and have a great day!
The team at Masterclass Academy
Have not been to academy in few years & went Wednesday for full head of foils with holly she done amazing and i was so happy with my colour
Thank you
Mia did an excellent job on my hair, she was pushed out of her comfort zone trying some techniques she had never tried before but talked me through the whole process and made sure I was okay the whole time. And my hair looked stunning of course. Absolutely recommend!!!
Hi Brooke,
Thank you so much for sharing your review with us. We're thrilled to hear that Mia did an amazing job on your hair and that you were happy with the end result. Our team at Masterclass Academy strives to push ourselves out of our comfort zones in order to provide our clients with the best services possible. We're glad that Mia was able to communicate with you throughout the process and make sure you were comfortable. We truly appreciate your recommendation and look forward to seeing you again.
Best,
The team at Masterclass Academy
Lovely young lady very pleased with the outcome will definately go back and recomend to my friends
Hi Shelley,
Thank you for taking the time to leave us such a kind review. We are thrilled to hear that you had a great experience with Eleanor and that you were happy with the outcome. We are always striving to provide excellent service to our clients and it's wonderful to know that we have succeeded in doing so for you. We look forward to having you back and we appreciate you recommending us to your friends. Thank you for your support and trust in our salon. See you soon. Warm regards, the team at Masterclass Academy.
Excellent result from trainer and student
Dear Mrs B,
Thank you for your lovely review and 5-star rating. We greatly appreciate your kind words about our educator and apprentice at Masterclass Academy. Our team takes great pride in providing excellent service to our clients.
We are delighted to hear that you had an excellent result with us. It is our goal to ensure each and every individual leaves our salon feeling satisfied and happy with their experience.
Thank you once again for your positive feedback and for choosing Masterclass Academy. We look forward to welcoming you back in the future.
Best regards,
The Team at Masterclass Academy
Thank you for an excellent cut and style today. The student was very attentive to her trainer’s advice. T he senior trainer guided the student on how to make a precision result. Just what the customer wanted. Thank you everyone
Thank you
As usual superb hair cut and blow dry.
Hi Carole,
We are so happy to hear that you had another great experience with us. Thank you for taking the time to leave a review. We shall pass your comments to Teoni.
Your continued support means a lot to our team.
Thanks again for choosing Masterclass Academy. See you soon!
Warmly,
The Team at Masterclass Academy
As usual superb hair cut and blow dry.
Thank you
Friendly staff with nice greeting, Grace did a wonderful cut and design for me ,it looks great.
Hi Franchesca,
Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that our team were friendly and welcoming during your visit. It's great to know that Grace provided you with a wonderful cut and design that you love. We take pride in delivering quality services that exceed our client's expectations.
We truly appreciate your kind words and we look forward to seeing you again soon at Masterclass Academy.
Best regards,
The Team at Masterclass Academy
I was warmly welcomed.
I had an in depth conversation about what was going to happen. I felt very much at ease as everything was explained in depth. It was obvious that they knew what they were talking about, and I wasn't rushed.
I enjoyed the experience and I am looking forward to having my hair done.
Dear Donna,
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a positive experience at our salon. It's always our goal to make our clients feel welcomed and well taken care of.
Our team is dedicated to providing in-depth consultations and taking the time to thoroughly explain our processes to ensure our clients feel at ease and confident. We are passionate about what we do and are always happy to share our knowledge and expertise with our clients.
We are thrilled that you enjoyed your visit with Holly and are excited for your upcoming hair appointment. We can't wait to see you again and give you another great experience.
Best regards,
The Team at Masterclass Academy
Brilliant experience
Hi Jayne
We are so happy to hear that you had a brilliant experience with Lily-Mae. Thank you for taking the time to share your positive feedback. We truly appreciate it and are happy to hear that you enjoyed your visit. Our team takes pride in providing excellent service and creating a welcoming environment for our clients. We hope to see you again soon for another amazing experience. Best regards, The team at Masterclass Academy.
Excellent result, thanks to everyone especially my hairdresser the result was great 👍
Dear Elaine,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon and that you were happy with the results. Our team takes great pride in making sure our clients are satisfied with their services.
We will be sure to pass along your kind words to Ash and the rest of our team. We truly appreciate your support and look forward to seeing you again soon.
Best,
The team at Masterclass Academy
Excellent service, delighted with my hair. Eleanor was excellent and her coach Sofia too.
Hi Sonia,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you had an excellent experience with Eleanor and her teacher Sophia. Our team at Masterclass Academy strives to provide the best service to our clients and we are delighted that we were able to meet your expectations.
We appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing Masterclass Academy for your hair needs.
Best regards,
The team at Masterclass Academy
The hairdresser who was doing my hair was amazing .communicated all the way through.asked if my hair was okay.great service love my haircut.thank you
Thank you
As usual everyone is friendly and welcomes you. There is always a lovely atmosphere in the salon. The students work is double checked so I always get a hood haircut.
Hi Alison,
Thank you so much for your lovely review. We are thrilled to hear that you felt welcomed and enjoyed the atmosphere at our salon. Our team takes great pride in providing a friendly and comfortable experience for all our clients. We also appreciate you mentioning the importance of double checking our students' work, as ensuring the best quality for our clients is our top priority.
We are delighted to have you as a satisfied customer and we look forward to seeing you again soon.
Best,
The team at Masterclass Academy
This is the second time Dior has cut my hair and it's so lovely to see her progress. She did a great job dealing with my crazy curly hair and I love how sleek she got it after styling. Five stars!!!!
Thank you
Always a lovely welcome. Students are friendly, happy and smiley ☺️. Love my colour and cut ✂️
Thank you
I really enjoyed my first visit. My hair was cut to my expectations, I enjoyed the result and didn't feel pressured. I had a very patient student that did her best, everyone was very nice altogether, 10/10.
Hi Monica,
Thank you so much for your positive review. We're happy to hear that you enjoyed your first visit to our salon and that your hair was cut to your expectations. Our team strives to make sure that our clients are satisfied with their results. We're glad that you didn't feel pressured during your experience and that our student did her best to give you the perfect haircut. We'll make sure to pass on your kind words to her. We also appreciate your compliments about our friendly environment. We hope to see you again soon for another 10/10 experience.
Best,
The team at Masterclass Academy
Only needed a trim but was treated the same as if i had come in for a complete restyle. Lovely trainee who did my hair. She listened to what i wanted, suggested reshaping fine and sides which made a real difference.
As always pricing and we'll looked after
Hi Eve,
Thank you so much for taking the time to leave us a review. We're glad to hear that despite only needing a trim, you were treated with the same level of care and attention as someone who was getting a complete restyle. We truly believe that every client deserves the best experience possible, regardless of the service they are receiving.
We're happy to hear that Eleanor listened to your requests and you are happy with the result.. It's always our goal to make sure our clients leave feeling happy and satisfied. We're also pleased to hear that you found our pricing reasonable and felt well taken care of during your visit.
Thank you again for choosing our salon and for your kind words. We hope to see you again soon.
Best,
Masterclass Academy team
Service and the colour app including full head of low lites was exceptional. Thank you 😊
Dear Melissa,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an exceptional experience with Eleanor and you love your hair. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to seeing you again soon.
Warmly,
The Team at Masterclass Academy
I thought Ash who did my hair was competent and explained everything. She was friendly with good customer skills. Very pleased with my hair colour and style.
Hi Pauline,
Thanks for taking the time to leave us a review. We're so glad to hear that you had a positive experience with Ash at our salon. We take pride in providing our clients with competent and friendly service, so it's great to know that Ash delivered on that. We're also happy to hear that you're pleased with your hair colour and style. We hope to see you again soon for another Mastercloass experience! Best, The Team at Masterclass Academy
I’m so pleased with the cut and colour, thank you
Hi Steph,
Weare absolutely thrilled to hear that you were pleased with your experience at our salon. Our team takes great pride in delivering excellent services and we are glad to hear Teoni met your expectations. We hope you continue to enjoy your cut and colour and visit us again for all your hair needs. Thank you for taking the time to leave a review, it means a lot to us. See you soon. Warmly, the team at Masterclass Academy
I had a very good hair cut, by a pleasant young hair dresser, it was a lovely experience.
Hi Hazel,
Thank you so much for your kind review. We're glad to hear that you had a great experience with Dior.. We strive to provide excellent services and it sounds like we succeeded in giving you a lovely hair cut.
We hope to see you again soon at our salon. Have a wonderful day!
Best regards,
The team at Masterclass Academy
Very good finish Had wash dry & straightened very pleased Thank you Holly
Hi Mary,
Thank you so much for taking the time to leave us a review. We're delighted to hear that you were pleased with your recent visit to our salon. We'll be sure to pass on your lovely feedback to Holly, she'll be thrilled to hear it.
We always strive to deliver a high-quality finish and it's great to know that we succeeded in doing so for you. Our team at Masterclass Academy is dedicated to providing excellent services and making sure our customers leave happy.
We look forward to seeing you again soon!
Team at Masterclass Academy
Really pleased with my visit today, Lottie with Pat's guidance cut my hair beautifully. Everything was discussed and explained beforehand and during to check I was happy with amount cut etc. I've been going to Masterclass Academy for quite a while now and would definitely recommend them.
Dear Sandra,
Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you were pleased with your recent visit to our salon and that Lottie and Pat provided you with a great hair cut. At Masterclass Academy, our top priority is making sure our clients are happy with their services and we are so glad to hear that we have met your expectations. Thank you for continuing to choose us as your go-to salon and for recommending us to others.
We hope to see you again soon.
Best,
The team at Masterclass Academy
Inspirational and in-depth hairdressing education lies at the heart of the Masterclass philosophy. Our aim is to give you the tools to become successful hairdressers through a training programme which is focused on the student.