Independently owned Aveda salon run by people who love hair.
Independently owned Aveda salon run by people who love hair.
Read more...Really appalled that I was charged £59 for something that took just less than 15 minutes . Wife not happy with cut
Hi Jon
If you’re not happy, neither are we.
We are very sorry you were not satisfied with the experience or the pricing. We will investigate the matter and David will call you personally to try and improve this situation for you.
Thank you for the feedback.
Kind regards
Team Masters
Best service as always XXX
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I visited David Masters for the first time today. David, the owner, is an excellent hairdresser, very nice and professional. He gave me great advice and coloured and nourished my hair beautifully. I have already received compliments about my hair.
That was a great cut. And the style was just as I had requested. Thank you.
Lisa did a great job with my hair. She totally understood what I was after and I left the salon wishing I had a night out planned to show off my new style. Super happy :-))
After all these months, It was a pleasure to see David and his staff today - and of course to get my hair done! Paula’s a brilliant stylist.
Thank YOU for choosing us. It's soooo good to be back and it was a treat to see you. David and Paula will be chuffed you took the time to write such a lovely review.
We're hoping that by your next visit restrictions will be eased and we'll be able to offer you complimentary refreshments and a magazine.
Fingers crossed! ??
As always a totally professional service in a relaxed and friendly way.
Really enjoyed my haircut and the time spent. Will definitely come back next time.
Fantastic! We will look forward to seeing you again too! ?
Thank you for choosing us.
Warmest wishes
Team Masters
Best highlights ever. Great service always from Paula
Thank you, Marian.
It was wonderful to see you back in the salon! :-)
The whole experience was Excellent as always!! I have known David since my Twenties - I am now 73 years & David has cut my hair every 7 - 8 weeks All these years!! David & his Team & the Salon are the Best! Worth every penny spent!! ????????
I have been coming to David Masters for some time, and have always been pleased with the results. Staff are welcoming and friendly, and the salon is light and airy, with soft music giving a sense of relaxation. Thank you!
Thank you, Lesley. We’re thrilled you’re happy with the result and thanks for picking up on the ‘airy’ feel of the salon. We purposely designed the salon to have some space in it for aesthetic purposes but space and air have never been so important.
Keeping our guests safe is our number one priority. Giving them fabulous hair is very close second.
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Thank you very much Scarlett for her professionalism. She always makes you feel comfortable, as well as she always knows how to do exactly what you have in mind with your hairstyle. Awesome salon, amazing team and great work environment!
Thank you, Emily. We think Scarlett’s pretty awesome too but it’s always very nice to hear this kind of feedback. She will be genuinely touched you took the time to write such a lovely review.
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Brilliant. I always leave my hair entirely in David’s hands. Perfection every time. Nothing is too much trouble. I wouldn’t go anywhere else.
Always the best. I can leave my hair entirely in David’s hands. Very friendly. Nothing is too much trouble.. Always a pleasure and never a hair out of place
That’s very kind of you to take the time to give such nice feedback. David will be very touched. x
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It is always a pleasure to visit this salon. Staff very friendly and professional . Moreover, booking and appointment is always easy . Always do my hear with David and was never disappointed.
Aw, thank you Dialia for such kind words.
You know how much we look forward to seeing you but this visit, more than ever. Hopefully by your next appointment, things might be closer to normal and we’ll be able to smile at you without it being hidden by a mask.
Until then, please make do with these emojis…
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I loved visiting the salon today and after so long without a haircut was really pleased with the excellent result
Well, an extra special thank you for visiting us for the first time! We’re only sorry we can’t host guests in our usual way and offer you a complimentary tea or magazine. But hey, we’re thankful to be reopen and to be meeting lovely new clients like yourself.
Welcome to the David Masters family. ?
1st a big thank you to scarlets for fabulous foils
Then another thank you to the main man , thank you once again David for a fabulous cut
Aw, you're too kind. We always look forward to seeing you but never more so than after months of lockdown.
Thanks for taking the time to leave a review. Means a lot.
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Paula stylus excellent engages with customer listens excellent skills always an enjoyable experience thank you
Thank you for your kind words, whoever you are. :-)
High professionalism
Mighty thanks for choosing us. ?
A great team, always a warm welcome. You’re treated as an individual, and not just a client. The salon is comfortable, David’s cuts make a statement!
After 4 months it was wonderful to be back in the salon. Thanks as always David, and thanks to Lisa too. Came home with a spring in my step knowing my hair looks fab!
It was wonderful for us too! We always look forward to having you as a guest and four months is too long not to see you. Thank you very much for taking the time to write such a generous review. You are a star. x
Excellent haircut from Paula, as always, and good to be able to have one again after quite a while.
We're thrilled be back and even more so to know you were pleased with our service today. Paula and the team very much look forward to seeing you again soon. ?
Can’t rate Michelle highly enough. Not just a fab cut & colour (exactly what I wanted) - but she is also lovely to talk to & such a positive person to be around! I always walk out feeling better after seeing her.
Aw, thank you for your kind words. Michelle will be very touched.
After not being able to open for so long because of lockdown, it’s hard to put into words you how thrilling it was for us to see you!
Thanks for taking the time to write a review. We VERY much look forward to seeing you again soon. :-)
Excellent service and cut as usual
Been going to David for over 30 years now
Never been disappointed, can always rely on him
It's always a delight to see you.
Here's to the next thirty years! :-)
Good service,nice and quick. Discussed what I wanted and and well executed
Colour excellently put on by Scarlett and a wonderful cut by David Masters - cannot be more pleased.
Oh, Rosemary, that’s such a lovely review. Thank you so much. It was a delight to see you (and Daisy!). We look forward to seeing you again soon!
David and Scarlett xxx ?
Michelle kindly stepped into the breach while Paula was on compassionate leave. She was very good, did exactly what i wanted and was nice to chat to.
The team always help squeeze me in & are so personal.
David and the staff are always so friendly and helpful. Scarlett consistently does a brilliant job with my cut and colour. Would recommend and will continue to return.
Thank you so much for taking the time to leave such a lovely review. It means a lot to us, as does your custom. We always look forward to your visits.
Warmest wishes, David and the team. x
Thanks David and Scarlett for accommodating a new customer on such short notice. You’ve got one for life.
F-A-B-U-L-O-U-S-!
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Lovely to finally have my hair done.
You've summed things up perfectly!
It's lovely for us to be back too and we thank for choosing our salon.
:-)
Always lovely service. Following all the government Covid guidelines. I needed extra help today as I had messed my hair colour up over lockdown. Great care was taken and discussed a plan to get my hair back to a manageable state. Thank you for all your help.
Excellent as usual! I have been with David since I was in my Twenties - I am now 72years - so we have grown old together. I just wish there would be a concession rate for loyal customers. I don’t know if I will be able to afford this price I. The near future!!
Thank you for your kind words. I know David is terribly fond of you and greatly appreciates your loyalty. We look forward to your visits.
We try to keep our prices in line with other local salons of the same standard but fully appreciate times are particularly hard for everybody at the moment. We do offer a 10% discount to guests that rebook.
You might also like to consider using our Recommend-a-Friend Scheme which gives both you AND your friend 50% OFF the cost of your next cuts.
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Paula has been cutting my hair now for around 20 years, and I am always pleased with the result.
During lockdown, I had to 'go without' for the best part of 16 weeks. Even at the end of that period, my hair had held its shape. What more needs to be said?
After a long absence from the salon, I returned to David and got the excellent hair cut and style that I've missed for quite a while. Hair now looking great!
Thank you. It was lovely to see you back in the salon. :-)
I was very pleased with the stylist who took care of me. I cannot remember her name.
Have always had excellent care and haircuts with David. Have been going for years and have never found anywhere better.
David holds you in the highest esteem and your generous praise means a lot. Thank you very much for taking the time to leave such a glowing comment. We are humbled.
I entered with many questions and left great advice and looking ??
I just had my colour done by scarlet... and it was a mammoth task as my hair is think and long.
After a full head of highlights and some other fancy touches... not only is the colour perfect, but it has made my skin look warmer and taken years off me... Amazing!
We love results that make people look and feel better so this is wonderful to hear.
If there was ever a time to have one’s spirits lifted, this is it!
Thank you for taking the time to leave such golden feedback. At the risk of sounding slightly immodest, your colour is fabulous with a capital F!
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Cuts hair very well and shapes well
It's all about the cut and shape! :-)
Simone (or Simona) did my hair. She listened to what I wanted & took a tremendous amount of care & trouble. I am really pleased with the cut.
If you’re pleased, we’re delighted! Thank you for taking the time to leave such a nice review. Simona will be very flattered. Thank you very much. :-)
Laura did a great job. She transformed my look!
Thank you for taking the time to leave a review. Laura will really appreciate it. We very much look forward to seeing you again. ???
As always David has given me a precision cut that suits my face shape. Great colour that’s made me feel like a new person again. Perfect post lock down lift!!!
David turned my drab, messy post-Lockdown hair into a great cut with loads of style. As always a 100% professional, result. Covid precautions were thorough and efficient.
Thank you, Sarah. David will be really flattered that you’ve taken the time to write such a lovely review. Very kind! :-)
Felt safe during these uncertain times and happy with my new hair style.
Very relaxed and friendly with an amazing haircut, I highly recommend ?
It's always our pleasure to have you as guest. We’re especially pleased to know you felt relaxed in our salon during these challenging times.
Brilliant. David has been doing my hair for many (many) years. My mother always thought he was the best and I would never dream of going anywhere else. Thank you David - your the best ?
Mums know best. You know it. We know it, ?
Very nice cut. Scarlett was helpful and didn’t mind my butting in with my suggestions. A calm experience in these crazy times.
Butting in? LOL We’ll have none of that talk. ? It’s your hair and we encourage our clients to tell us what they do and don’t want. Dialogue with your stylist is important so we are extra pleased to hear Scarlett was accommodating to your requests. Pleased but not surprised. She’s a lovely person and a very professional hair stylist.
I only ever go to Scarlett at DM for colour as she is so careful and never disappoints.
Brilliant cut. Just what i needed after lockdown. Next task to get back to blonde. Appointment booked. Felt safe and cared for from start to finish. X
Independently owned Aveda salon run by people who love hair.