Edward James London - Putney

77 Putney High Street, Putney, Greater London, SW15 1SR

About us

We are Edward James, four award winning and beautiful boutique salons in South London.

Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.

Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:30
Sunday 09:00 - 18:30

Services

Hair

Reviews

4.84
187 verified reviews
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Amazing Brend

Isabela
7th Oct 2024
Team Member: Brenda
4.0
Appointment verified by Shortcuts Software

Amazing Brenda!

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Hair colour

Marianne Buschmann
6th Oct 2024
Team Member: Laylah
5.0

As always Laylah was amazing and thank you Ludmila for the great hair drying !!

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Laylah

Geraldinehoulihan
5th Oct 2024
Team Member: Laylah
5.0
Appointment verified by Shortcuts Software

Excellent service from Laylah as always. Also from all staff I interacted with.

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Freddie’s Great Team

Despina Smith
5th Oct 2024
5.0
Appointment verified by Shortcuts Software

I’m so impressed with Freddy’s team at the Putney salon - they work together to look after their clients needs and I always feel well looked after and my requests seamlessly accommodated with a smile. It’s an achievement to create such an atmosphere and experience for you clients.
Thank you

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Caring and Clever Oliver

Jannine
5th Oct 2024
Team Member: Oliver
5.0
Appointment verified by Shortcuts Software

Beautiful Care from the head Massage to the botanical hair treatment to the Joyful care from Oliver and the beautiful haircut to top it all off!

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Lovely stylist

Shoocri
1st Oct 2024
4.5
Appointment verified by Shortcuts Software

My stylist was Papri. She was so so lovely, patient and extremely gently

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Colour and cut

Anonymous
24th Sep 2024
5.0

Brilliant stylist my colour and cut were amazing. Thank you. Xx

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The Vibe

Michele Leighton
20th Sep 2024
Team Member: Dalis
5.0
Appointment verified by Shortcuts Software

Love this place - (I know I keep saying it!), but I do. Dalis has been doing my colour this year and she is amazing. So knowledgeable. I basically let her do her stuff because she knows me and so I trust her. She’s even a great stylist.
A brilliant asset to the Salon. All the staff are incredibly uplifting, which we all need these days.
Happy days. Xx

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Always amazing!

E
20th Sep 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Another exceptional appointment at Edward James today for colour, Edward always works his magic on my hair. I have never experienced anywhere quite like it!

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Saturday Morning

Sheila
15th Sep 2024
Team Member: Tolomani
5.0
Appointment verified by Shortcuts Software

My favourite way to spend a Saturday morning, Freddy fabulous as always.

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So many compliments!

Anonymous
10th Sep 2024
4.5

So many compliments on my colour and cut. Oliver listened to me and made great recommendations. Highly recommend.

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Salon Excellence

Deborah Henley
4th Sep 2024
Team Member: Brenda
5.0
Appointment verified by Shortcuts Software

Top class service all the way. Highest professionalism and friendliness

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Salon Excellence

Deborah Henley
4th Sep 2024
Team Member: Brenda
5.0
Appointment verified by Shortcuts Software

Top class service all the way. Highest professionalism and friendliness

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Happy day

Adela Bucur
3rd Sep 2024
5.0
Appointment verified by Shortcuts Software

Thank you Ceyahne

I had new fresh cut ,for my curly hair and I am loving it

Thank you and I am looking forward to my next appointment

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Luxury

Elizabeth Santos
26th Aug 2024
Team Member: Brenda
4.5
Appointment verified by Shortcuts Software

An amazing massage followed by delightful Brenda for my hair treatment….here’s hoping results are as glossy as them!

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Response from Edward James London - Putney

Dear Elizabeth,

Thanks for taking the time to leave a review. We are delighted to hear that you enjoyed your massage and hair treatment with Brenda at our salon.
We are also keeping our fingers crossed for glossy results for your hair.
Thank you once again for choosing our salon and we look forward to welcoming you back in the future.

Best regards,
The Team at Edward James London - Putney

Styled beautifully

Razz Ernbert
26th Aug 2024
Team Member: Laylah
4.5
Appointment verified by Shortcuts Software

Lovely hair cut and colour with a special style to top it off.

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Response from Edward James London - Putney

Hi Razz,

Thank you so much for leaving us such a kind review! We are glad to hear that you loved your hair cut and colour, and that our stylist was able to add a special touch with the style.
We really appreciate your feedback and hope to see you again soon.

Best,
The team at Edward James London - Putney

Taking 10 years off

Jules Cullen
25th Aug 2024
Team Member: Laylah
5.0
Appointment verified by Shortcuts Software

If you’re feeling old and ugly and a bit down - a morning with Laylah is the tonic. Had the best head massage at the basin and walked out with amazing hair. Looked at myself in every shop window back to the station. Thank you 🙏🏻

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Response from Edward James London - Putney

Dear Jules,
We are loving the honest feedback and made us have a giggle! Those windows are lucky to have the reflection of you and your hair!!

Thank you for choosing our salon and we look forward to seeing you again soon!

Best,
The team at Edward James London - Putney

My appointment 23rd August

Geraldine Houlihan
24th Aug 2024
Team Member: Laylah
5.0

As always great service and personal attention.

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Response from Edward James London - Putney

Hi Geraldine,

Thank you so much for taking the time to share your experience with us! We're happy to hear that you received great service and personal attention during your visit to our salon. We appreciate your kind words and will make sure to pass them along to our team.

We look forward to seeing you again soon at our salon!

Best regards,
The team at Edward James London - Putney

Cut and blow dry

Laura
24th Aug 2024
Team Member: Oliver
5.0
Appointment verified by Shortcuts Software

The salon as a whole was very welcoming and the staff very warm and friendly.

I was a little nervous as it had been a few years since anyone had cut my hair other than my usual stylist.

Oliver was absolutely brilliant and made great suggestions. He is very knowledgeable.

I was extremely happy with my cut, I would definitely revisit and recommend Oliver and the salon as a whole to other people.

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Response from Edward James London - Putney

Hi Laura,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a great experience at our salon.

We are glad that Oliver was able to make you feel comfortable and provide you with excellent suggestions for your haircut. We will definitely pass on your kind words to him. Our team at the salon is always happy to help and share their knowledge with our clients.
Thank you for recommending us to others, we appreciate really it.

Best wishes,
The team at Edward James London - Putney

Super sharp bob

Lindsey Griffiths
8th Aug 2024
Team Member: Savannah
5.0
Appointment verified by Shortcuts Software

My daughter was treated to the most wonderful experience with Savannah and stepped out of the salon with a super sharp
bob that will turn heads for weeks to come!

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Response from Edward James London - Putney

Hi Lindsey,
Thank you so much for sharing your daughter's positive experience with Savannah at our salon. We are thrilled to hear that she left with a confident new loo. We'll be sure to pass along your kind words to Savannah and our team. We look forward to welcoming both of you back in the future!
Best,
The team at Edward James London - Putney

Exceeded all expectations

Megan
3rd Aug 2024
5.0
Appointment verified by Shortcuts Software

I had Ceyhanne as a stylist and she was brilliant. I was been quite indecisive and she was incredibly helpful and took all my requests into consideration and actually gave me a far better Bob than I had imagined.
The service at the salon was excellent and the massage both separately and in the wash room was such a luxurious touch that really made it an enjoyable experience rather than just a haircut. Right through to the complimentary drinks and goodie bag as I left , absolutely brilliant service! I will be sure to recommend and come back!

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Response from Edward James London - Putney

Dear Megan,

Thank you for taking the time to leave a review of your recent experience at our salon. It is always our aim to make our clients feel comfortable and satisfied with their services, and we are glad to hear that Ceyhanne was able to do so.

We are happy to know that you enjoyed the luxurious touches such as the massage in the wash room and complimentary drinks. Providing a relaxing and enjoyable experience for our clients is important to us, and we are glad that you felt pampered during your visit.

Thank you for recommending us to others, and we look forward to welcoming you back to our salon in the future.

Best regards,

The Team at Edward James London - Putney

Thankyou

Kathy
28th Jul 2024
Team Member: Laylah
5.0
Appointment verified by Shortcuts Software

Great haircut today and excellent and skilled stylist and atmosphere in salon . Laylah always so friendly and easygoing it’s always so relaxing and a pleasure to visit . Always have amazing customer service from reception to massage ( Maxine) I
And drinks it’s a great experience and Love visiting !!!

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Response from Edward James London - Putney

Hi Kathy,

Thanks so much for your feedback, we loved having you in the salon and look forward to your next visit
The team at Edward James London - Putney

Haicut

Caroline Watkins
27th Jul 2024
Team Member: Tolomani
5.0
Appointment verified by Shortcuts Software

As ever exceptional customer service, Tolo (aka Freddie) is an awesome people person, manager and hairdresser.

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Response from Edward James London - Putney

Hi Caroline,

Thanks for taking the time to share your experience at our salon.

We'll be sure to pass along your kind words to Tolomani, he really is awesome!
we look forward to your next visit.

Take care,
The team at Edward James London - Putney

Highlights

Joanne
27th Jul 2024
Team Member: Savannah
5.0
Appointment verified by Shortcuts Software

Savannah did a great job addressing my hair’s highlight challenges as I journey into getting used to greyer hair.
The team in Putney are great too. Always a good and relaxing experience getting my hair done there.

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Response from Edward James London - Putney

Dear Joanne,

Thank you so much for your kind words about our salon and Savannah.
We can't wait to have you back at our salon for your next hair appointment.

Best,
The team at Edward James London - Putney

Really lovely

Iram Ahmed
22nd Jul 2024
4.0
Appointment verified by Shortcuts Software

Catrina was very kind, very professional and very quick. Anything I asked she made allowances for and did exactly. Thank you!

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Response from Edward James London - Putney

Dear Iram Ahmed,
Thanks for your review ,
We truly appreciate your support and we look forward to seeing you again soon!

Best regards,
The team at Edward James London - Putney

Best colour ever

Lindsey
11th Jul 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

I always have the most wonderful experience at Edward James. Natalie is so very, very good. To top that, time I’ve had several people completely spontaneously tell me that my hair colour is the best it has ever been. Doesn’t get better than that!

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Response from Edward James London - Putney

Dear Lindsey Griffiths,
Thanks for taking the time to let us know about your experience with Natalie.

We are also thrilled to know that others have noticed and complimented your hair colour. That truly is the best validation for us. We will make sure to pass on your kind words.

Thank you again for choosing our salon. We can't wait to see you again and continue to provide you with exceptional hair care.

Best,
The team at Edward James London - Putney

The best salon in Putney

Miss Elsa N. Memmi
7th Jul 2024
Team Member: Savannah
4.5
Appointment verified by Shortcuts Software

Wonderful treatments and gorgeous skilled people looking after you. My salon destination in Putney for over a decade!

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Response from Edward James London - Putney

Dear Miss Elsa,

Thank you for you lovely review, we are always happy to look after you.

Thank you for your support and loyalty. We truly appreciate it.

Warmly,
The team at Edward James London - Putney

Great service

Deborah Henley
1st Jul 2024
Team Member: Laylah
5.0
Appointment verified by Shortcuts Software

Warm and friendly professional service, and a beautiful result!

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Response from Edward James London - Putney

Dear Deborah,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a warm and friendly experience with our team.

We appreciate your kind words and are grateful for your support. Thank you again for choosing our salon.

Best regards,

The team at Edward James London - Putney

Balayage dream

Tiffany Austin
1st Jul 2024
Team Member: Oliver
4.5
Appointment verified by Shortcuts Software

Wonderful experience and Ollie did the best colour I've had in years, thank you!!

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Response from Edward James London - Putney

Dear Tiffany,
Thank you so much for your review.
We are glad to hear its the best colour you have had in years, that's what we love to hear.

Take care and see you soon!

Warm regards,
The team at Edward James London - Putney

Excellent

Katie
29th Jun 2024
5.0
Appointment verified by Shortcuts Software

Beks was fabulous. Totally understood what I wanted. Amazing job.

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Response from Edward James London - Putney

Hi Katie, thanks for taking the time to leave us a review! We're thrilled to hear that Beks did an amazing job and understood exactly what you wanted. We take pride in providing high-quality services and it's always great to hear when our clients are happy with the results. We look forward to seeing you again soon for your next appointment. Take care!
Warmly,
The team at Edward James London - Putney

Outstanding

Rhiannon Llewellyn
26th Jun 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

I had my first haircut in a long time today. Natalie was my stylist and did a brilliant job. I felt she listened to exactly what I wanted and I am delighted with the result. Above this, I felt that she was a really warm and engaging person who cares deeply for her clients and wants to get the best out of every person and boost their self esteem. What a wonderful experience in a beautiful salon and many thanks to Natalie for making is such an excellent morning.

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Response from Edward James London - Putney

Dear Rhiannon,

At our salon, we value each and every one of our clients and strive to provide them with the best possible experience. We're glad to hear that Natalie was able to listen to your wants and deliver a result that boosts your self-esteem.

We truly appreciate your kind words about our salon and team, and we look forward to welcoming you back in the future.

Best regards,

The team at Edward James London - Putney

Always lifts my mood

Aliona
12th Jun 2024
Team Member: Oliver
5.0
Appointment verified by Shortcuts Software

Such a great vibe in the salon and an amazing service and professionalism from Oliver every time I come!

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Response from Edward James London - Putney

Hi Aliona, thank you so much for your review! We're so glad you enjoyed the vibe and service at our salon. We'll be sure to pass along your kind words to Oliver, he'll be thrilled to hear that you're always happy with your results. We cant wait to see you back at our salon again soon! Take care. - The team at Edward James London - Putney

Brilliant experience

Roshani Jones
5th Jun 2024
Team Member: Savannah
5.0
Appointment verified by Shortcuts Software

I had a fabulous experience. Brilliant cut and colour. Very relaxing. Felt a million dollars. Thank you.

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Response from Edward James London - Putney

Hi Roshani, thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous experience at our salon. Our team takes great pride in providing excellent services, and we are happy to know that your cut and colour turned out brilliant. It's always our goal for our clients to feel relaxed and pampered during their visit with us, and we are glad to know that you left feeling like a million dollars. Thank you for choosing our salon and we hope to see you again soon!

Warm regards,
The team at Edward James London - Putney.

Wonderful experience

Claire
4th Jun 2024
5.0
Appointment verified by Shortcuts Software

First time and loved it!
So many little extras including a massage, tea and extra time choosing shampoo best fit for my hair texture.
Hair cut is fantastic and so easy to style going forward

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Response from Edward James London - Putney

Hi Claire!

Thank you so much for taking the time to leave us such a lovely review. We're happy to hear that you had a great first experience at our salon.

It's so good to hear that you enjoyed the little extras we offer, like the massage and tea, and that you appreciate our attention to detail when it comes to choosing the best shampoo for your hair texture.
Thank you for choosing our salon for your hair needs.
Best,
The team at Edward James London - Putney

review

Alline
1st Jun 2024
2.0

My colour didn’t work unfortunately,I think 10 minutes wasn’t enough for my semi permanent.
I have done semi permanent before at another salon and always work well.

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Response from Edward James London - Putney

Dear Alline,

We're so sorry to hear that your recent visit to our salon did not meet your expectations and the colour isn't as you'd hoped it would be. We appreciate your feedback regarding your colour and are happy that you're coming back in to the salon in a few days time to have it re-done. It is wonderful that we have the opportunity to make it right for you.

Each colour brand is different from the next and the formulations can vary enormously. If you were using a brand that contained ammonia or another alkaline agent, it is more than likely you will see the difference between this and a Ammonia free colourant. However, your Stylist will be able to reassess your hair on the day of the appointment and advise the best course of action for you.

Thank you for choosing our salon and we look forward to seeing you again in a few days.

Kindest regards,
The team at Edward James London - Putney

5 🌟

Helen
28th May 2024
5.0

Freddy is the best.

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Response from Edward James London - Putney

Hi Helen,

We will make sure to pass on your kind words to Freddy and the rest of the team. We look forward to welcoming you back for more amazing treatments in the future.

Warm regards,
The team at Edward James London - Putney

Always a pleasure

Adam
27th May 2024
Team Member: Tolomani
5.0
Appointment verified by Shortcuts Software

Another great cut from Freddy

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Response from Edward James London - Putney

Hi Adam,

Thanks for your feedback, we are so happy to hear you had anther great cut with Freddy! We look forward to your next visit to Putney.
Best wishes,
The team at Edward James London - Putney

Amazing as ever

Shakeela Williamson
22nd May 2024
Team Member: Dalis
5.0
Appointment verified by Shortcuts Software

I love coming to this salon as the service and the atmosphere is amazing. Dalis is such an amazing stylist too.

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Response from Edward James London - Putney

Hi Shakeela,

Thank you for taking the time to leave us this lovely review. It truly means a lot to our team at Edward James London - Putney.

Warmly,
the team at Edward James London - Putney

Cut and dry

Kathy
20th May 2024
Team Member: Laylah
5.0
Appointment verified by Shortcuts Software

Always happy with the high standard of professional service and , advice and hair care / cut ! but also enjoy my visit as have a really good experience and interaction with all the staff from Arthur to Maxine and of course Layla which is invaluable and much appreciated ! They are a great team !! Thankyou

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Response from Edward James London - Putney

Hi Kathy,

Thank you so much for taking the time to share your experience at our salon.

We are also delighted to know that you enjoy your visit and have a positive experience with our staff. We will make sure to pass on your kind words to them.

Thank you for choosing our salon for your hair care needs. We truly appreciate your support and look forward to seeing you again.

Warm regards,
The team at Edward James London - Putney

Amazing haircut from Leylah and colour

Anonymous
18th May 2024
5.0

Leylah is the best at short hair cut!

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Response from Edward James London - Putney

Dear Reviewer,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great haircut with Laylah!

We really appreciate your kind words and we will make sure to pass on your compliments .We can't wait to see you again soon for your next haircut!

Best regards,
The team at Edward James London - Putney

Ready for summer

Sheila
14th May 2024
Team Member: Tolomani
5.0
Appointment verified by Shortcuts Software

I have been going to see Freddy for years and I always leave with amazing hair. I am already for the summer with my new hair colour. Thank you.

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Response from Edward James London - Putney

Hi Sheila,

Thank you so much for your kind words! Summer is coming and we love that you are summer hair ready thanks to Freddy! We look forward to seeing you soon!

Best wishes,
The team at Edward James London - Putney

Haircut and blow dry

Natalia Sciamma
5th May 2024
5.0
Appointment verified by Shortcuts Software

As always Freddy did an absolutely amazing job.

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Response from Edward James London - Putney

Hi Natalia,

We're so glad to hear that Freddy always does an amazing job for you. We'll be sure to pass along your kind words to him.

We appreciate you taking the time to leave us feedback. Our team at Edward James London - Putney strives to provide exceptional service to all our clients, so it means a lot to us when we receive positive reviews like yours.

We look forward to seeing you again soon!

Best regards,
The team at Edward James London - Putney

Always the best experience

Shakeela Williamson
3rd May 2024
Team Member: Dalis
5.0
Appointment verified by Shortcuts Software

Amazing experience and Dalis was as great as she always is. I always leave the salon feeling great with my hair and that’s down to her amazing abilities as a stylist.

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Response from Edward James London - Putney

Hi Shakeela! We are so thrilled to hear that you had an amazing experience at our salon with Dalis. We always strive to make our clients feel great when they leave, and it's wonderful to hear that we achieved that with you. Thank you for your lovely review, we appreciate your kind words. We can't wait to have you back at our salon for your next hair appointment. Take care!
Warmly,
The team at Edward James London - Putney

Star treatment

Nooreen
2nd May 2024
Team Member: Dalis
5.0
Appointment verified by Shortcuts Software

From start to finish, perfectly tailored professional hair care and enjoyable services, thank you Dalis!

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Response from Edward James London - Putney

Hi Nooreen,
We're very pleased to hear that you had such a positive experience at our salon. Our team strives to provide the best hair care services and we're glad that you found our services enjoyable.

We'll be sure to pass along your kind words to Dalis and we hope to see you again soon.

Warmly,
The team at Edward James London - Putney

Fabulous cut and colour to match the weather

Lindsey Griffiths
1st May 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

The sun came out and so did a fabulous new cut and colour for me. I left the salon in a wonderful mood having enjoyed my experience from start to finish.

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Response from Edward James London - Putney

Hi Lindsey,

Thank you so much for choosing us and sharing your wonderful experience with our salon. So happy the sun has finally come out!
We can't wait to welcome you back to our salon in the future and continue giving you amazing experiences.

Best regards,
The team at Edward James London - Putney

Great as ever

Catey Bass
28th Apr 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Ed (James) always does a fantastic job both coloring and cutting my hair as well as listening to all my woes!! and this last visit I had a wonderful massage before and the receptionist was so friendly and attentive
Many thanks to all the team

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Response from Edward James London - Putney

Hi Catey,

Thank you so much for taking the time to leave us such a lovely review!

We truly appreciate your kind words and it makes us so pleased to know that you had a positive experience at our salon. Thank you for choosing us and we can't wait to see you again soon!

Best,
The team at Edward James London - Putney

Love love love

Galina Belokrinizki
27th Apr 2024
Team Member: Dalis
5.0

It was my birthday and I thought I kick it off with a new haircut.
Dalis listened and understood what i was looking for and she made it look even better, I absolutely love love love my hair. The hair mask I got did wonders to my hair. Dalis finished it off with a beautiful wavy look and it stayed all day!
Thank you Dalis, you are my go-to-girl now 😉

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Response from Edward James London - Putney

Hi Galina,

First of all, happy belated birthday! Thank you so much for choosing to celebrate with us at Edward James London - Putney. So happy to hear you love you hair.

Thank you again for your kind words and hope to see you soon for your next hair adventure!

Best regards,

The team at Edward James London - Putney

Amazing Service

Sandra C
24th Apr 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Exceptional service every time! Been to a lot of salons, just love who they are and how they put their heart and soul into their work. It really shows.

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Response from Edward James London - Putney

Hi Sandra!

You are just the sweetest! Thank you so much for your lovely review! We are thrilled that you have consistently received exceptional service in our salon. Natalie and the team truly put their heart and soul into their work, and we are thrilled to know that it shines through for all our guests.

We are grateful for your loyalty and we look forward to seeing you back in salon for more great experiences!

Best regards,
The team at Edward James London - Putney

Hair color service

Tatiana
22nd Apr 2024
Team Member: Oliver
5.0
Appointment verified by Shortcuts Software

Oliver is fantastic! Had balayage done for the second time and the result is wonderful. Highly recommend

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Response from Edward James London - Putney

Hi Tatiana,

Thank you so much for taking the time to leave us a review about your experience. We are thrilled to see that you had a wonderful balayage service done by Oliver for the second time and by the sound of things, it was very successful. We are glad that you were happy with the result and we really appreciate your feedback.

Our team at Edward James London - Putney takes pride in providing high-quality services and we are delighted that we were able to meet your expectations. We look forward to welcoming you back for your next appointment.

Best wishes,
The team at Edward James London - Putney.

Ms

Freya
15th Apr 2024
Team Member: Dalis
4.0
Appointment verified by Shortcuts Software

Dalis was great at cutting and giving me advice about my hair. I’d give her credit for that. However it was not pleasant to have waited for 50mins before starting my appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Edward James London - Putney

Dear Freya,

Thank you for taking the time to share your experience with us. We are glad to hear that you had a great haircut from Dalis and received helpful advice about your hair. We will be sure to pass along your kind words to her.

We would like to also acknowledge your feedback about wait time and to let you know how sorry we are for the delay you experienced before your appointment, and for the failings on our side regarding waiting for your beverage. Our team strive to stay on schedule but unfortunately, sometimes unforeseen circumstances can cause delays. However, we completely appreciate that waiting for this long is not at all ideal. Fortunately this is not a common issue within our business, but we can only apologise again that this happened with your appointment.

One of our salon managers will be in touch with you shortly so we can if there is anything we can do to rectify this for you.

We do hope to see you again soon and give you a timely and enjoyable salon experience.

Kindest regards,
The team at Edward James London - Putney