Frangipani Orpington, Greater London

4 Brittenden Parade, High St , Orpington, Greater London, BR6 6DD

About us

Frangipani first opened its doors in 1956, a true family run salon that was passed between two generations, before joining TOCA Salon Group in 2020.

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Opening hours

Monday 10:00 - 17:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.91
173 verified reviews
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Excellant Service.

Mrs Pat Blake
11th Apr 2024
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Lovely lady, great sylist!
Thank you for your 1st class cut and blow dry. Xx

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Excellent as usual.

Mrs Yvonne Beston
9th Mar 2024
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Perfect. All staff very friendly and helpful. Tina really thinks about my difficult hair. It's so reliable and a good experience. The trainee, Elizabeth is gaining confidence and she is an asset to the salon.

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Response from Frangipani

Thank you for the 5 star review, we can't ask for more than perfect. We are also pleased that you feel Elizabeth is growing, in her role in the salon. Being a trainee is such hard work. Thank you for the recognition of this.
#wella salon #Frangipani Toca Orpington

Relaxing experience

Mrs Mary Jose
1st Mar 2024
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

As usual I had a lovely and very professional hair colour and cut from Tina. Her attention to detail and expertise, are always very pleasing.

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Response from Frangipani

Thank you for this 5 star review Mary. It is the attention to detail that we aim for in the salon. This keeps are clients happy and returning.
#Tina#wella colour #goodhaircut

GOOD HIGHLIGHTS EXPERIENCE

Priscilla Hoadley
10th Feb 2024
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Very pleasant experience: Tina, as always, creates the most excellent highlights. She is so patient and although I have a lot of hair, she never complains.
Good atmosphere is the salon on Thursday 8th. Very efficient and well run salon. Kay, the new young assistant was particularly impressive.

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Response from Frangipani

Thank you for this 5 star review, we always aim to give the best salon experience. Tina loved colouring hair, and is always pleased when A client is more than happy with the results. See you on your next visit to Tina
#HIGHLIGHTS# WELLA COLOUR

Super Style

Mrs Marion Hodder
3rd Feb 2024
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Tracey worked her magic, I always love the way she cuts my hair ❤️

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Response from Frangipani

Marion , thank you for this 5 star review. I'm glad that i still have the magic as you so poetically put it. Tracey x
#wellahair salon #haircuts#Tocasalon group

Cut and come again

Mrs Mary Tozer
23rd Jan 2024
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

A good afternoon entirely in Tracey’s expert hands

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Response from Frangipani

Thank you Mary for this positive review. Always a pleasure having you in the salon.Good to know that you feel you are in expert hands in our salon.

Excellant Service.

Mrs Pat Blake
11th Jan 2024
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Tina always gives 100% and I always love the results.

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Response from Frangipani

Dear Mrs. Pat Blake,

Thank you for your kind words and for taking the time to leave us a review. We are so happy to hear that you always love the results when Tina takes care of you at our salon.

Tina is a valued member of our team and we are proud to have her represent our salon. We will be sure to pass along your compliments to her.

We appreciate your support and look forward to seeing you again soon.

Warmly,
The Team at Frangipani

Great colour by Tracey

Mrs Debbie Price
8th Jan 2024
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Brilliant advice on colour as always from Tracey- I can highly recommend her if you're thinking of trying a new colour or want any advice on what's best for your hair type.

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Response from Frangipani

Once again , another colour challenge. So enjoy our time in the chair together , coming up with new colour combinations. You keep me on my toes Debbie! What will be the next choice. Thank you .Tracey
#Colour Fresh Create

Very friendly salon

Mrs Bronja Livett
18th Dec 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Made welcome & felt very comfortable during my visit today. Wide variety of complimentary drinks available, absolutely love Tracey’s expertise in colour knowledge & control, totally loving my new look. Thank you xx

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Response from Frangipani

We love that you are more than happy with your new hair transformation. Always ready to give advise, on what can be achieved with a little care and attention.
#Toca Orpington #Wella #Healthy Hair

Great

Mrs Amanda Ohalloran
14th Dec 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Lovely hair cut as always, even tho Tina was rushed off her feet still took time over my hair.

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Response from Frangipani

Thank you for this review. Christmas is always a very busy time, but fun in the salon. It is always good knowing ,you are pleased with your service.

Excellent Service

Rachel Hijazi
13th Dec 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Been going to this salon for years. Always very polite and professional. Tracey is my stylist and is brilliant. Wouldn’t have anybody else

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Response from Frangipani

I am pleased your new style is a success, the new Wella products , are working out so well.
#Shine Finity # Ultimate Repair Treatment

Hair colour and cut/blowdry

Jessica Williams
9th Dec 2023
Stylist: Tracey
4.0
Appointment verified by SaloniQ Software

Tracey always does an amazing job with my hair. The colour is perfect and the style is so nice and suits my hair, I’ve had a lot of compliments already.
Unfortunately when I was having my hair washing second time round another lady left my hair wet, half in the towel and half out then left me in the middle of the salon and I didn’t know where to go. My belongings were left in the other chair I sat in.
Apart from that amazing!

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Response from Frangipani

Thank you for this review Jess, I am so pleased that I lived up to your expectations with your colour and cut and blowdry. I am sorry that your experience was let down by a trainee at the basin. We all aim at giving our clients the best visit possible. We will work on this issue , you have raised with more ongoing training. Thank you , and see you on your next visit. Tracey

Cut and blow dry

Valerie Buckley
18th Nov 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Very Happy with service received from Tina today!

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Response from Frangipani

This is great news. Look forward to your next visit with Tina

Fantastic

Mrs Diana Barrett
7th Nov 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Fantastic service & great colour, wash, cut & blow dry as always. Never going anywhere else!

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Response from Frangipani

Getting 5 stars throughout a review is perfect . Thank you

Great advice

Mrs Lesley Folkes
6th Nov 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Great advice on a colour choice and a,really good cut as,always

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Response from Frangipani

Thank you for this perfect review

Expertise

Mrs Liz Williams
29th Oct 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Tracey took my hair from being thin with lots of breakage and (thankfully) new hair growth wispers to looking fabulous. She expertly advised on a treatment to give it extra strength and on products to use at home but with no hard sales pitch! I always walk out feeling better than I walk in.

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Response from Frangipani

Liz, thankyou for this review. It looks like I managed to achieve a miracle. Seriously though ,I'm so glad you are happy with the result. Wella Ultimate Repair treatment is our newest and most advanced hair product in salon and at home. Keep up with the treatment and I'm sure when you come in for your next appointment before Christmas your hair will be much stronger. Tracey

Expertise

Mrs Liz Williams
29th Oct 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Tracey took my hair from being thin with lots of breakage and (thankfully) new hair growth wispers to looking fabulous. She expertly advised on a treatment to give it extra strength and on products to use at home but with no hard sales pitch! I always walk out feeling better than I walk in.

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Cut and colour test

Anne Ainsworth
25th Oct 2023
Stylist: Tracey
4.5
Appointment verified by SaloniQ Software

Very helpful and reassuring as I was worried about having my hair coloured as l had never had it done before

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Response from Frangipani

Thank you Anne for trusting in me to colour your hair next month. I know it was a big decision, it will be good to complete the service after only having a dry cut today. See you soon Tracey

Excellent experience

Mrs Aileen Mary Mackinnon
23rd Oct 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Professional as ever. Delighted with my haircut.Tracey is a superb hairdresser.

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Response from Frangipani

Thank you Mary for my review. Superb is a very big compliment, I shall try my best to remain the same for your next visit. Tracey
#professional hairdresser

Cut and colour

Mrs Amanda Ohalloran
6th Oct 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Another lovely cut and colour by Tina. Always takes time to make sure everything is perfect

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Response from Frangipani

We are glad you feel your visit resulted in a perfect cut and colour. Tina always puts all her skill and talent to good use.
#wella # hair cut

Colour wash cut & style

Mrs Bronja Livett
30th Sep 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Another wonderful experience, am totally loving the colours Tracey used for grey coverage. really lovely staff, made to feel welcome as always. Highly recommend a visit.

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Response from Frangipani

It's great that you feel you had a wonderful experience, but for us the fact you are loving the different colours is even more rewarding.

Gotvthe hairstyle I wanted...

Sarah C
20th Sep 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

...but usually struggle to describe or quite know what to ask for. Quick & efficient. Learnt some interesting tips. Teatree oil :)

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Response from Frangipani

Do glad that you were pleased with your cut and all of the advice. Sarah will always listen , that's the art of a good consultation.
#hair consultation #toca Orpington

Great Hair Cut

Rachel Hijazi
28th Aug 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Tracey has been doing my hair for years. Always go to her. So professional and always well looked after. See you for the next cut !

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Response from Frangipani

Thank you for this review Rachel . Thick hair taming is a challenge , that I accept every time you have an appointment. Tracey x

The full works!

Ms Suzette Pearce
25th Aug 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

A great experience as always and so pleased with my hair, lovely red low lights and some highlights. Tamed the hair with a good cut !

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Response from Frangipani

Makes my day knowing that you love your colour and I managed to tame it. You do have a lot.
#WELLA # TOCA ORPINGTON#GHD

Great three colour highlights

Priscilla Hoadley
17th Aug 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Tina is always brilliant. She is very patient and her highlighting skill is amazing - loads of very fine 'pick-ups' in three colours.
Disappointed that the advertised Prosecco is not available.

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Response from Frangipani

Tina is always working to keep client colour the best it can be .Obviously she has achieved this for you, time and time again.

Cut and blow dry!

Valerie Buckley
16th Aug 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Lovely hairdo with lovely friendly stylist! A*

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Response from Frangipani

5 Stars and an A* ! What a great review. Sarah is a great asset for our salon, and you obviously agree. Thank you for your review, we appreciate the time you took.
#Great Hairdressers # Toca salon Group # Toca Orpington #Frangipani #Wella Salon

Ms

Diana Barrett
2nd Aug 2023
Stylist: Tracey
5.0

Tracey always does a good professional job & we have a good chat about everything! She is also great with new customers & gives great advice if you’re not sure what to do with your hair.

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Response from Frangipani

Another enjoyable visit for the both of us. Good to catch up, and keep your colour looking intense and glossy.
#Wella Reds Wella Koleston Perfection #Toca

New style

Sandra Knight
1st Aug 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Delighted with my new look! Excellent cut and blow dry . Thanks so much Tracey.

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Response from Frangipani

Thank you , for choosing our salon for the first time. We hope to get five stars for value next time. The consultations are always free, but having a restyle after not having it cut for three months will always be a little more expensive than a six week trim. Enjoy your new haircut.
#Restyle #New style #Toca ORPINGTON

Tracey works her Magic

Mrs Marion Hodder
14th Jul 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Tracey always hits the spot with a fabulous cut and excellent advice about the condition of my hair. Thank you Tracey

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Response from Frangipani

Thank you Marion for this , I'm always here for advice on your hair when you need it.
# Hair advice #Wella #Good hair day #Toca Orpington

Super Scissors

Mrs Liz Williams
13th Jul 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Technically a bob must be one of the hardest haircuts to deliver - a straight cut all the way round. But Tracey makes it look so easy! Excellent cut as always and a lovely blow dry too!

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Response from Frangipani

Thank you , for the review. I know you come a very long way to get your hair done at this salon ,by me. We must be doing something right! Looking forward to the next visit. Tracey
#haircut #good hair #Toca Orpington

Cut and blow dry

Mrs Beverley Short
11th Jul 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Usual excellent cut from Tracey, I always value her advice on styling and colour.

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Response from Frangipani

It was a pleasure doing your hair , and I would like to thank you for taking the time to write a review about me. I love colouring hair, as I always think it enhances a style.
# BLONDE #BOBS #WELLA #TOCA ORPINGTON

Great colour by Tracey

Mrs Debbie Price
8th Jul 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Fabulous service as always from Tracey, who has all the latest up to date knowledge on colour and keeps my pink tint looking great!

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Response from Frangipani

Always a pleasure having you in the salon, helping me keep my creative spirit flowing. What will be the next colour, I ask myself?
#Wella COLOUR # Toca Orpington #Pink hair

Colour, cut & blow dry

Anonymous
22nd Jun 2023
5.0

Excellent as usual

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Response from Frangipani

Excellent is good to hear. That's what we always aim for .
# Good hair day #Wella #Toca Salon Group

Fantastic

Mrs Amanda Ohalloran
22nd Jun 2023
Stylist: Tina
4.5
Appointment verified by SaloniQ Software

As always as lovely cut and colour from Tina

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Response from Frangipani

Tina is always aiming to please her clients . Thank you for leaving this review , letting her know she is achieving her goal.
# Wella

Fabulous as akways

Mrs Jane Bennett
21st Jun 2023
Stylist: Tracey
4.5
Appointment verified by SaloniQ Software

I am in the process of ‘grey blending’ and Tracey’s colour on my hair yesterday looks amazing. I feel fab!

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Response from Frangipani

Thank you Jane for leaving a review. It's good knowing that the new look you have been aiming for, makes you feel fab!
#Toca Orpington #Wella #Frangipani Orpington #Grey Blending

Always a lovely experience, and great results too

Jen Dunbar
17th Jun 2023
Stylist: Tracey
5.0

Tracey and team have created a lovely ambience in the salon and I feel very well looked after. Despite my hair being long, and coloured, the products used in the salon (which I also use at home) keep my hair in lovely condition. Tracey always lets me know when it’s time for more than just a trim too.

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Response from Frangipani

Thank you Jen . I do love a colour challenge! Over the years we have tried so many different options. We have never been able to grow your hair as long as now though. Since moving over to the Wella brand when we were taken over by Toca, your hair has just gone from strength to strength, literally .Aways ready for the next colour revamp when required. Tracey
#Wella #Wella homecare #Toca Orpington

Excellent experience

Mrs Alison Lancaster
7th Jun 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

As usual a friendly and relaxing experience. Delighted with the way Tracey looks after me and my hair.

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Response from Frangipani

Once again , always a pleasure spending time with you Alison, colouring and styling your hair. i look forward to the next appointment. Tracey
# Wella #Toca Salon Group #Tracey

Mrs

Pat Blake
2nd Jun 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

Tina is an excellent hair technician and a credit to your company.

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Response from Frangipani

Thank you Pat for recognition of Tina and her talent as stylist. It takes many years and dedication for a stylist to get that proficient in the role. #Tina#Toca Orpington #Wella

First visit but not the last

Tina Lamb
2nd Jun 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

I’m new to the area and I’m pleased I visited Frangipani. My stylist was Sarah who listened to what I wanted and also gave good advice. She was helpful and friendly and I was very happy with my hair.

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Response from Frangipani

Tina, thank you for trying our salon. I know there are so many to choose from. With the five stars across the board you gave us we look forward to your next visit.
#Sarah #Wella #Toca Orpington

Superb!

Christine Gray
1st Jun 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Thank you so much for my fantastic blow dry today .. fantastic service .. I will be back!

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Response from Frangipani

We can not asked for a better result than this. Look forward to seeing you soon.
#Sarah #Toca Orpington #Wella

Haircut with Sarah x

Anonymous
1st Jun 2023
Stylist: Sarah
5.0

Lovely haircut once again! Very pleasant experience! Xx???

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Response from Frangipani

Thank you for this review. We understand that you may want to remain anonymous, we just like, if possible, to say thank you in person to our amazing clients for the time and effort they take in supporting us this way. #Sarah #Toca Salon Group

My appointment

Anonymous
14th Apr 2023
Stylist: Tracey
5.0

I was very happy with all aspects of my appointment today

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Response from Frangipani

Thankyou for taking the time for this review. It makes our job worth while.#Toca salon
#great hair #

Relaxing experience

Mrs Mary Jose
25th Mar 2023
Stylist: Tina
5.0
Appointment verified by SaloniQ Software

A lovely cut, Very professional and relaxing.

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Response from Frangipani

Great response for Tina. It is amazing how a good cut can make you feel. Until your next appointment . Looking forward to seeing you
#Tina #Toca Orpington #Wella salon

Great service

jackie Lowe
17th Mar 2023
Stylist: Sarah
4.0

Really listened and understood the result I wanted. Took care and let me know what she was doing to achieve the outcome I hoped for. Very pleased with the result, I’ll confidently return.

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Response from Frangipani

Jackie, we as a team are very grateful that you have taken the time to write this review. As always getting a high score is our aim. It looks like you were more than happy with the value, result and service. Sadly we don’t seem to have come up to scratch for you on the salon atmosphere. The day you came it was one of our teams last day before she began a different career path. After five years working together, as you can imagine we were very sad. Hopefully the next time you come in we will get a improved score.#Toca #Orpington

Lovely cut & blow dry

Mrs Liz Williams
15th Mar 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Always walk out feeling much better after having my hair cut and blow dried by Tracey!

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Response from Frangipani

A new cut and finish can make you feel like a million dollars. So glad you enjoy your good hair days. Until the next time .Tracey
#great hair #TOCA Orpington #Wella salon

My regular visit

Mrs Kim Insley
11th Mar 2023
Stylist: Tracey
4.5
Appointment verified by SaloniQ Software

Tracey has always looked after me well. That is why I continue going to Frangipani.

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Response from Frangipani

I always try my best for my clients Kim. It gives me great pleasure when they are happy and keep returning. Thank you. Tracey
#Frangipani hairdressers #Toca salon group

Tracey’s Magic

Mrs Marion Hodder
1st Mar 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Highly delighted with my cut and blow dry. Tracey was so helpful explaining how to use a product I had bought from the salon. Thanks a Million Tracey .

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Response from Frangipani

Thanks a million to you Marion for your continued support of the salon. Always pleased to help with any product or styling advice. Want to keep your hair looking good between appointments, and not just the day you visit. Tracey
#Wella styling products #Frangipani Hairdressers

Nice haircut

Valerie Buckley
17th Feb 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Lovely haircut with friendly kind Sarah! Xx

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Response from Frangipani

Could not ask for a better review for Sarah's work in the salon. Thank you
#lovely haircut # Frangipani Hairdressers

Cut and blow dry

Mrs Lyn Edwards
14th Feb 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

As always, friendly, cheerful professional appointment. Excellent cut which falls into place requering minimal attention to the next appointment.

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Good as always

Mrs Teresa Attwood
4th Feb 2023
Stylist: Tracey
5.0
Appointment verified by SaloniQ Software

Another great appointment.. I always come out pleased with the end result ?

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