TONI&GUY Harrow

St Georges, 32 College Road, Harrow, Greater London, HA1 1HS

About us

TONI&GUY Harrow has recently relocated to College Road, the team have a very talented and dynamic system here at Harrow from colour experts to Strength and Style consultants with all levels of amazing stylists happy and able to accommodate the very best of clients needs. We not only take care as technicians and stylist's to colour and cut your hair but we offer a wide range of treatments to help you too. We specialise in KERATIN and chemical straightening here with ambassadors always available to help. We stay on trend with all the latest fashion trends and offer the best quality retail and aftercare advice for all. To keep up with our latest trends follow us on Instagram or Facebook which can be found under our social section. Alternatively you can call in for free consultations and appointments.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 11:00 - 17:00

Reviews

4.77
792 verified reviews
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Value
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Always excellent

Michael gGross
24th Jul 2017
5.0

Never a problem. Courteous and efficient Marie an excellent professional

Service
Value
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Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Mrs

Bhavna Haria
24th Jul 2017
5.0

Great friendky serbi r

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Do you want a Good Hair Day?

Iain Stevenson
23rd Jul 2017
5.0

I have used Toni & Guy, Harrow for many years initially because of their reputation. I want good sylists who knew their job and would ensure my hair looked good. They have done that walk in needing hair help - walk out standing tall looking good. Always helpful staff never too pushy with products but make you aware of them. Happy salon gives good vibes and always come away feeling good because my hair looks good. Marie my stylist couldn't be better if she tried. Always patient, she must dispair at times when I walk in with my hair but always sorts it - brilliant. Ok only a guy but never seen any customer unhappy with the service they provide. Friendly, courteous, professional and good ambience. You will not be disappointed

Service
Value
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Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great as Always!

Adil Jamali
22nd Jul 2017
5.0

Ann Marie was great as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing!!!

Roxanna
22nd Jul 2017
5.0

I had Lucy and she was fantastic!!! Loved the hairstyle, had a nice conversation and felt very welcome!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Tint Regrowth & Refresh

Bina Patel
22nd Jul 2017
5.0

The welcome and treatment l receive is wonderful!
The ladies are all so friendly!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut with Lara

Muhammad Ali
21st Jul 2017
5.0

Clean place and very courteous staff

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great hair

Anonymous
21st Jul 2017
5.0

Great experience, lovely staff, great hair

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Hmmm...

Anonymous
21st Jul 2017
4.0

The hairdresser must work on her facial expression a lot. I know that my hair is damaged but I don't need to be told that. I requested haircut and blowdry not an opinion. It felt like a visit to a dental practice. The hair cut was brilluant anyway.

Service
Value
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Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please DM over the best number to reach you on today?

Kindest regards

Feel rejuvenated

Komal
21st Jul 2017
4.0

Went today on my Birthday feeling and looking very unwell and l left feeling rejuvenated and with a new local hairdresser I will go back to. Really pleasant staff not terribly busy Lovely cut exactly what I wanted. And the head massage was a tonic. Thank you Kelly I will be back

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Colour and cut

Anonymous
20th Jul 2017
5.0

So happy with result!!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Another word for perfection!!

Beenish
20th Jul 2017
4.5

The staff is really professional at the Harrow branch.
Id like to thank Lucy.My hair looks good.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

highlights by india

janette
15th Jul 2017
4.0

Very pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Harrow Tony and Guy highlights cut and blow dry

N
12th Jul 2017
5.0

Waiting time for appointments is always slow- got seen almost 30 mins after apt time. However, service received cannot fault any of it.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Harrow t&g

Luke
11th Jul 2017
5.0

Another great cut with the lovely Marie

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Anne Marie is the best

Tracy marra
10th Jul 2017
5.0

Anne Marie is always so helpful and professional

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Would definitely come again

Tejal Patel
10th Jul 2017
5.0

I came in for a haircut as I'm losing my hair due to chemo. The team was very understanding and sympathetic. Kelly was amazing. She was patient and really listened. I didn't feel rushed and they really helped to make a emotional and distressing time more tolerable. The cut was great and gave me my confidence back. Would definetly come again.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent

Anonymous
5th Jul 2017
4.5

Excellent. Staff very friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Luxury

Anonymous
2nd Jul 2017
5.0

Marie has cut my hair wonderfully after a superb wash and massage. Thank you all so very much. See you soon

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Great cut!

Anonymous
2nd Jul 2017
5.0

Thank you for a professional and friendly service and a great cut. Will be back.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing!

Anonymous
1st Jul 2017
5.0

As always, customer service is really good. Got seen very quickly. Marie is absolutely amazing! She works wonders with my hair and makes me feel like a million bucks!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Anonymous
1st Jul 2017
4.5

Very pleased , lovely cut , great shape. Just how I wanted it. The stylist was very nice and knew just how I wanted it , will definitely be coming back . Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Not the best appointment I've had

Anonymous
30th Jun 2017
2.5

The one thing I look forward to when having a wash cut and dry is having my hair washed and a little head massage - firstly the water temperature was cold and wasn't even asked if I was happy with the temperature like they would usually do.when washing my hair it almost felt half heartedly done no pressure what so ever. Having an additional treatment as I really enjoyed it last time - came away from this appointment feeling like I hadn't even had it - wasted money spending that extra cash! The person cutting my hair towards the end asked a collleague to take over drying my hair so they could make a start on the next customer in terms of finding out what they want - why would you do that. Maybe I'm asking far too much and expectations are high but I most definitely wasn't happy with this appointment.

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Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please give us a call on 02088633003.

Kindest regards

Haircut

Anonymous
28th Jun 2017
5.0

I came in for a hair trim from Mark and I had excellent service and some good advice all the staff were very lovely

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

BEST SALON EVER

Anonymous
27th Jun 2017
5.0

I ONLY ever let LARA in harrow cut my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent ,friendly,professional service

Anonymous
24th Jun 2017
5.0

Long standing customer of this salon - always please with service

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

great hait cut

Anonymous
24th Jun 2017
4.5

Great haircut and attention from the team, will be back in 8 weeks

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Anonymous
23rd Jun 2017
4.0

As per my last visit I was very pleased how Ann Marie did my hair. I felt and looked so different (good) when I left the salon than when I got there. As I am going out tonight I will feel very nice since my hair is looking good.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent as always

Anonymous
17th Jun 2017
4.5

Whilst salon chains can vary in quality and service, I have always had a great experience at the Harrow Toni and Guy.
I always ask for Lara, she takes a great deal of care to leave a perfect finish and always wants to make sure you are completely happy before you leave.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Excellent work

Anonymous
17th Jun 2017
5.0

This is my first experience with Toni&Guy. And it's the best. My hairstylist was Lucy. She was really nice and professional. I had a hair cut and looking forward for a colouring.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing Sytlist

Anonymous
16th Jun 2017
5.0

Came here for one-off hair style, but have been coming back for two years. Price is what you expect however the styles are cut to look good growing out too so worth the money. P.S. Marie is fab!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing Sytlist

Anonymous
16th Jun 2017
5.0

Came here for one-off hair style, but have been coming back for two years. Price is what you expect however the styles are cut to look good growing out too so worth the money. P.S. Marie is fab!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Lucy

Anonymous
15th Jun 2017
5.0

Lucy did a great job on my hair today. I'm hoping I didn't make her feel apprehensive about doing my hair because I'd previously had a bad experience.

I love my hair and would definitely go back to her again

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Consistently good

Anonymous
13th Jun 2017
5.0

Try Lara, she is friendly knowlegable and consistently cuts my hair well.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Cut and blow dry

Anonymous
13th Jun 2017
5.0

As always had a good relaxing shampoo and head massage. Then a good cut and blow dry with a cup of tea. Always seen on time by friendly staff making it an enjoyable experienceenjoyable

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut taken - not good

Anonymous
12th Jun 2017
2.0

Didn't like it at all. Had long length. Wanted a makeover. But all she did is cut the length. So now I have same hairstyle with shorter length. Waste.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please give us a call on 02088633003.

Kindest regards

Excellent as Always!

Anonymous
11th Jun 2017
5.0

Lovely tint & regrowth by India as always:) Talented and Creative young lady. I love coming in as always walk out delighted with results:)

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Kelly

Anonymous
8th Jun 2017
4.0

Good experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Hair cut

Anonymous
8th Jun 2017
4.5

One of the best experience of hair cut with Marie Ann all the time as usual ...very honest and loyal with the work....try her best...very well coming person...really like to easy to tell her what we really want....one thing I really want to share that It's really hard to get her Appointment I called 3 times

Service
Value
Result
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Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Haircut + Blow Dry (Men)

Anonymous
8th Jun 2017
5.0

I'm very satified.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Hair colour

Anonymous
4th Jun 2017
5.0

I love everything about Tony and Guy in Harrow the staff so lovely

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Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing Lara

Anonymous
4th Jun 2017
5.0

Love coming here

Service
Value
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Cleanliness
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Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Thank you Des!!

Anonymous
3rd Jun 2017
4.0

I always get the best treatment at T&G. Thank you Des doe giving me a beautiful balayage.

I also love that the internet works in there as at the previously location you could never access 3G.

Thanks
Akshi xx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Sarah-Louise

Anonymous
3rd Jun 2017
5.0

Fabulous colour by India. Did exactly what I'd asked for very happy with cut too. Great results. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Sarah-Louise

Anonymous
3rd Jun 2017
5.0

Fabulous colour by India. Did exactly what I'd asked for very happy with cut too. Great results. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Lovely!

Sarah
3rd Jun 2017
5.0

As always a very happy Customer. Been coming here years and everyone is really lovely and always well looked after.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

New client

Kim
2nd Jun 2017
5.0

Leaving my hair stylist after fifteen years of superb tinting & styling, I was somewhat nervous. Dez & Lucy were so understanding & I felt at ease to trust them. The result was great & I look forward to meeting them again soon. Thank you both!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Toni &Guy, Harrow

Marion Gibbs
27th May 2017
5.0

Great service and great haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Amazing customer service

Anonymous
26th May 2017
5.0

India is amazing and listen to exactly what I wanted. As she had to help fix the colour that a completely different hair dresser had done. I love my hair and both girls that I met today were Lovely and made my salon experience a positive one! Would highly recommend this salon to friends

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Harrow

Thank you for your lovely email regarding your visit to TONI&GUY.

It was ever so kind of you to take the time to leave feedback, We are absolutely delighted to hear your wonderful comments.

We endeavour to offer and exceed the highest possible standards of service in all our salons and feedback such as yours makes our efforts worthwhile.

Once again thank you for your kind comments and we look forward to being of future assistance to you.

Kind Regards

Regular customer who won't be going back

Anonymous
25th May 2017
3.0

I've been a regular customer at Toni and Guy Harrow for a couple of years now. I've always been happy with the quality of cut and colour but, to be honest, the level of customer service has always been mediocre to poor. I've seen everyone from stylist level to director level and the general attitude is pretty unfriendly, patronising and unwelcoming. One of the only pleasant people there (Ian) who I would occasionally see for highlights has now left. On my most recent visit I was 'greeted' at reception by a stylist who was just down right rude. Getting your hair cut is an experiential thing- as well as being happy with the final product you also want to feel happy and comfortable with the people and surroundings. For me personally, T&G Harrow always fails in this second area and for that reason I just don't think it's worth going there anymore. I'd rather spend my money in a salon where they don't make you feel like you are an inconvenience.

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Response from TONI&GUY Harrow

Thank you for your feedback and I’m sorry to hear of any disappointment following your appointment in TONI&GUY.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and would welcome the opportunity to regain your goodwill. Although I do understand that you have lost some confidence. I do believe that given the opportunity, you will be more than satisfied with the high standard of hairdressing and customer care we aim to provide at all our salons all the time.

Please do be assured, we will do all we can to resolve this for you.

I would very much appreciate the opportunity to discuss this with you further- can you please DM over the best number to reach you on today?

Kindest regards