TONI&GUY Brent Cross

Unit Z3, Brent Cross Shopping Centre, Prince Charles Drive, Brent Cross, Greater London, NW4 3FD

About us

TONI&GUY Brentcross opened in the Brent Cross Shopping centre in January 2001.
As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. TONI&GUY Brentcross pride us on providing a professional and friendly service.
We are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair.
Our talented team of stylists and technicians are on hand to give you expert advice and create hair that iis individual and easy to live with, interpreting fashion trends with versatile wearable styles.
Some members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Some are also apart of London Fashion Weekend working along side the TONI&GUY Team in the Label.M Fashion Fix Bar.
We offer many additional services including; Bridal and Occasion hair, the NanoKeratinTreatment, Yuko Straightening Treatment, Nano-Max Treatment, Afro-Caribbean specialist in Afro-hair, Weaving and Bonding Hair extensions.
Our wide range of haircare products include Label.m professional hair care range, GHD's and L’Oreal colour to keep your hair salon perfect until your next visit.
For more information on our services please speak to our friendly reception team who will be happy to help or coming in fora complimentary consultation.
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Opening hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 19:00
Sunday 11:00 - 18:00

Reviews

4.71
840 verified reviews
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Cut and colour

Agi
27th Sep 2017
5.0

This place is great! My hair looked horrible but what Pritesh and the Italian colour stylist did to my hair was fantastic! Professional work! Thank you for fixing my hair! :) hopefully see you next time again The whole team was really friendly and welcoming too

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Response from TONI&GUY Brent Cross

Thank you for your kind comments,

Hope to see you soon !! xx

Colour ( roots)

Alicia Hutchinson
27th Sep 2017
4.5

Very nice but pricey ?

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Response from TONI&GUY Brent Cross

Dear Alicia,
Thank you for your review, our staff train very hard to achieve a high standard of work and our prices reflect on our high level of service.
We can set you up with our reward card which will give you discount, please call for more information.
Thank you

Gents hair cut awesome

K Mistry
26th Sep 2017
5.0

Had yet another fantastic hair cut with Pritesh. I have been having my hair cut with him for over a year now and always look forward to it, he is very personable and professional. Sometimes have difficulty in booking a slot as he is in demand. As long as he is there I will visit TnG Brent X

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Response from TONI&GUY Brent Cross

Thanks for your comments buddy.

hope to see you soon, Pritesh :)

Happy as always

Shekiba
25th Sep 2017
5.0

Colour, cut and blow dry with treatment. Loved it. Professional staff, friendly and chatty. Can't wait till next time

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Response from TONI&GUY Brent Cross

Neither can we ;)

See you soon!!

Great all rounder

Anonymous
24th Sep 2017
5.0

Billy who works here is ace

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Response from TONI&GUY Brent Cross

Cheers from Billy!!

Catch you soon ;)

Cut colour and blow dry

Kassy
21st Sep 2017
5.0

Excellent very friendly likeable staff good at their jobs

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Response from TONI&GUY Brent Cross

Thanks,

Hope to see you soon Kassy :)

Perfect

Noha
19th Sep 2017
5.0

Great service! Friendly environment! Loved it!

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Response from TONI&GUY Brent Cross

Thank you so much Noha :)

Hope to see you soon.

Amazing

Evita
18th Sep 2017
5.0

Had a cut and blow dry and I am very happy as always from the service Sevil is an amazing hairdresser highly recomend

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Response from TONI&GUY Brent Cross

Dear Evita, Thank you for your review, look forward to see you soon.
Kind Regards Salon Manager

Super happy!

Alice
14th Sep 2017
4.5

Just had a shampoo, cut and blow dry by a young cool funky Greek hairdresser called Ervis. He was enthusiastic, attentive and used all the products at the salon. So, I now have a fabulous new hairstyle and my hair smells amazing! You can always rely on the Greeks! Ευχαριστώ Ervis..... now I'm ready to start uni ?

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Response from TONI&GUY Brent Cross

Dear Alice,
Thank You for your review.
Looking forward to see you soon.
Kind Regards
Nishma salon Manager

Happy customer

J
14th Sep 2017
5.0

Really happy with Pritesh my hairdresser. I've had many bad hair cuts in the past but I'm really glad I've found somewhere that I now don't dread going to but instead I know I'am going to get exactly what I want for my hair.

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Response from TONI&GUY Brent Cross

Thank You Happy Customer :)

Terrible wash cut blow dry. Hair looks terrible.

Katrina edwards
13th Sep 2017
1.5

Experience was awful. I walked out with my hair looking 10 x worse then I entered. The each took under 2 minutes and the layered cut was badly done. The guy who did my hair separated it with his hands into big chunks and just cut across. So my hair looks chopped out. Looks like steps. Very uneven and I can no longer tuck behind my ear. I'm sure he's never blow dried before either. Then he straightened my hair possibly on the lowest hear because my hair prickly. I'm so gutted and nearly cried in the shop. I am sure this stylist is new to this my hair says so. I have pics that blatantly show how he butchered my hair. It's short so I can't have a ponytail. He had the cheek to say he gave me what I asked for?? I asked for a trim.. to later part of the hair. .. I DID NOT ASK HIM TO RUIN MY HAIR. said I can return to fix it!!!! NEVER WILL I GO BACK... £46??? THE OTHER STAFF COULD SEE MY HAIR WAS RIDiCULOUS AND STILL TOOK THE MONEY!!!

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Response from TONI&GUY Brent Cross

Dear Katrina,
Sorry to hear your disappointment in the service you received, we have spoken over the phone and an appointments has been made for us to rectify your concerns/hair.
Thank you for giving my salon another chance.
Kind Regards
Nishma

Pritesh

Paul Bacanaru
13th Sep 2017
4.5

Pritesh Best barber ive been to Go get your haircut from him

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Response from TONI&GUY Brent Cross

Thank You Paul

Wash and blow dries

Susan Cohen
13th Sep 2017
5.0

Had wash/ blow dry with Ali and Yelda, both great. Not cheap but hair looked good!

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Response from TONI&GUY Brent Cross

Thank You Susan

Amazing

Chloe
9th Sep 2017
5.0

Hannah did my hair and I am very happy with how it looks !
The customer service is also very good. Always making sure you have a refreshment.

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Response from TONI&GUY Brent Cross

Thank You Chloe

Hannah

Anonymous
7th Sep 2017
4.5

Hannah is brilliant, she colours my hair she's the only person I will trust and I love the results every time. #TeamHannah

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Response from TONI&GUY Brent Cross

Thank You
Kind Regards
Nishma Salon Manager

Really unhappy

Rachel Wilkinson
4th Sep 2017
1.5

I went asking for balliage at the ends of my dark brown hair and somehow came out a very uneven blonde (and noticeably blonder on the left side too!)
I made it very clear I was extremely unhappy, asked for the blonde to be addressed immediately, went back to the sink and had a brown tint added and they still had the nerve to charge me £176 having sat there for 5 hours!!! Unbelievable.
The guy who did this was lovely, but clearly didn't understand English well enough to know what I was asking for and seemed to do whatever he thought was right. Not happy at all and would never go back. If I could give a 0 I would.

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Response from TONI&GUY Brent Cross

Dear Rachel,
I'm sorry to hear your disappointment, I will be in contact with you to discuss further.
Kind Regards
Nishma

Poor client service from the owner

Debi Bose
3rd Sep 2017
4.5

I've been a client for over 10 years. Had to use a different Colorist - Nisha.
Initially she was late and then just didn't turn up as she phone in sick 30 mins after my appointment.
The team on duty were excellent, understanding and managed to fit me in. However I'm really disappointed by Nisha's client service especially considering she is the owner.
People do fall ill but as my appointment was at least one hour after the shop opened I would have expected that Nisha would have phoned in sick well in advance. Surely she would have expected this of her team/staff.

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Response from TONI&GUY Brent Cross

Dear Debi,
You have been a loyal and regular client to my salon and I and my team have always appreciated your business and have looked forward to your visits.
I understand that time is valuable to people/clients and I made an honest mistake in my duties/job, which I sincerely apologise.
You visit my salon every 4-6 weeks and I'm sure you would agree you always receive an excellent service from my team that I manage.
To my great disappointment you have only found it necessary to leave a review on the one occasion that you had not received the exceptional standards that my team and I have always provided to you over the last 10 years.
I do hope we can move forward from this and that you will continue your visits to my salon and I and my team look forward to see you soon.
Kind Regards
Nishma

Excellent hairstylist and service

Deepa
3rd Sep 2017
5.0

The staff are extremely friendly and the hair stylist called Pritesh has done a fantastic job with my hair.

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Response from TONI&GUY Brent Cross

Thank You Deepa

Excellent

Zarina
2nd Sep 2017
5.0

I have been going to TG Brent X for 15 years. Would never go anywhere else. Yelda does my hair perfectly. Highly recommended.

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Response from TONI&GUY Brent Cross

Thank You Zarina

Pritesh is fantastic!!

Anonymous
2nd Sep 2017
4.0

Pritesh the hairdresser is amazing but often rushing as he is booked back to back. Not what you want from a £50 haircut.

Pritesh, the receptionist keeps talking about dead people and his family feud. Shouldn't be unleashed to clients!

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Misleading

Anonymous
30th Aug 2017
1.0

I have very fine hair, and asked how much a light wash and blow dry would cost. Was told £18 after the employee had asked the manager at the back of shop out of my earshot. I had explained I didn't want the full blowdry, but a quick one using the round brush.
After my hair was washed it was rough dried, I was then told that to use the round brush at all would cost me £30. I ended up with a rough dry that I could have done better myself., and which would have cost £5 elsewhere. Unsurprisingly the salon only had one customer, the premises were quite shabby.

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Pritesh working hard!

Katie
29th Aug 2017
5.0

Very happy with my 2nd haircut towards a style I chose!

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Response from TONI&GUY Brent Cross

Thanks you so much Katie,

hope to see you soon :)

Thanks, Billy

Alison
28th Aug 2017
5.0

Good haircut from Billy today- lots of compliments!

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Response from TONI&GUY Brent Cross

Billy will be grateful for your comments Alison,

Hope to see you soon

kind regards, Nishma :)

Giuseppe the best hair colourist

Stella O'Connor
27th Aug 2017
5.0

I requested to go lighter with no bleach, amazing results Giuseppe did a fantastic job my hair colour was never so light and natural. Thanks

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Response from TONI&GUY Brent Cross

Really happy you are pleased with our service,

hope to see you soon :)

Fantastic Salon

Khadijeh
26th Aug 2017
5.0

I have been coming for over 15 years to Nishma. This is the best place with the best service. I always feel welcome and look forward to coming.

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Response from TONI&GUY Brent Cross

Thanks for your comment,

Hope to see you soon!!

Kind regards, Nishma

Very happy as always

Lauren
25th Aug 2017
5.0

I had my hair coloured by Hannah for the second time. Hannah understood exactly what I wanted and was honest about whether it was likely. The colour was absolutely amazing and I'm so so happy with it. I wouldn't trust anybody with my colour but Hannah. All the staff are professional and friendly, and always look after me.

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Response from TONI&GUY Brent Cross

Hi Lauren,

Thank you for your comments!

Looking forward to our next appointment

Hannah

Ask for Giuseppe!

Dovile
25th Aug 2017
5.0

If you're going for balayage ask for Giuseppe! He's the best! So happy to have my hair done by him. Thanks so much darling! Atmosphere is relaxed and everyone seems friendly. Very nice!

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Response from TONI&GUY Brent Cross

Hi Dovile,
Thank you very much for your positive comments!

Guiseppe is looking forward to your next appointment together.

Kind regards, Nishma

Always perfect

Sital
24th Aug 2017
5.0

My hairdressers for such a long time... always get the best service and the best haircut...thank you to Pritesh S, Hannah, Priti, Yelda and Chelsea who make me feel like a day in the spa... beautiful!!

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Response from TONI&GUY Brent Cross

Hi Sital,
Thank you so much for such lovely comments!

Hope to see you soon for your next pampering session :)

Kind Regards, Hannah

Ervin is the best!

Marcus
23rd Aug 2017
5.0

An incredible experience from here moment I walked in to the moment I left with the best haircut I've ever had. I had Ervin and will be booking again with him

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Response from TONI&GUY Brent Cross

Thanks for your great comments Marcus!

Hope to see you back in the salon soon.

Nishma - Salon Manager

00

Anonymous
23rd Aug 2017
1.0

First of all, the person washed my hair was not nice..
Second of all, The hair dresser didn't understand what I was explaining n his English was not good bit annoyed.
Lastly, wasn't happy about my hair cut.

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Worst haircut ever for half of £100

Lewis
23rd Aug 2017
1.0

Person booked is not there. Hurriedly replaced by a guy with broken English and not enough skills and training to let loose in a London salon. Does the manageress employ anybody who wonders in from the street and claims to be a hairdresser?

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wonderful salon. . always

pamela
13th Aug 2017
5.0

Nishma runs a top class salon. There is always consistency at a very high level. Nishma is a top Tony & Guy director in every way. She cuts my hair regularly, beautifully. All the staff are very welcoming and attentive. Thanks to you all. I am always made very welcome.

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Response from TONI&GUY Brent Cross

Thank you very much for such lovely comments Pamela.

Looking forward to seeing you at your next appointment!

Nishma - Salon Manager

Great!

Jude
13th Aug 2017
4.0

Billy was excelkent. Exactly what i wanted. Shame Brent Cross stylists keep leaving - find one ypu like and then 3 months later thry are gone. Are you treating them right Brent Cross T&G???

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Perfect

Mahvash hassandoost
13th Aug 2017
5.0

The best service I've ever seen

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Response from TONI&GUY Brent Cross

Thank you :)

Nishma - Salon Manager

Happy customer

Anonymous
11th Aug 2017
4.5

Very happy with colour, cut and service

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Response from TONI&GUY Brent Cross

Thank you for this review!

Nishma - Salon manager

Excellent director

Maria
5th Aug 2017
5.0

I went to have a colour with the director and she is a lovely person who did an amazing colour on my hair.

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Response from TONI&GUY Brent Cross

Hi Maria,
Thank you for your review!

See you soon

Nishma - Salon Manager

It was ok

Maya
5th Aug 2017
4.0

I got a haircut with the director. It was ok I don't think it's worth the price but the cut was what I asked for so I can't complain.

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Great customer satisfaction!

Hinna Vayani
2nd Aug 2017
5.0

I had a really great haircut by Coco, this was the second time she's cut my hair! She knew exactly what kind of a cut I would need, after I told her what I was looking for & taking into account the kind of hair that I have with the style I wanted! Always great when your hairdresser gets it just right

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Response from TONI&GUY Brent Cross

Thank you Hinna for your great comments!

CoCo is looking forward to seeing you at your next appointment.

Kind Regards Nishma - Salon Manager

Happy

Marie
1st Aug 2017
5.0

Hair cut & colour by Jamie today, very happy with both, excellent service and got exactly what I asked for! Wash & head masssge by Chelsea who I always ask for, as she actually cares about getting it right. Highly recommend both these girls

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Response from TONI&GUY Brent Cross

Thank you Marie!

See you in the salon again very soon,
Regards, Nishma - Salon Manager

Great!

Anonymous
31st Jul 2017
4.5

I have used this salon on/off for years and had my hair styled by many different stylists with varying results but mainly positive. Today was another positive result. Ervis did a great job, listened to what I wanted and I am delighted! The salon have now started confirming appointments with text messages which is better as my appointments have been mixed up in the past. Would def return despite the high prices. thanks!

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Response from TONI&GUY Brent Cross

Thank you for your review!

Ervis is looking forward to your next appointment!

Regards, Nishma - Salon Manager

Upset

Anonymous
30th Jul 2017
3.0

I've been coming to T&G for a while. Turned up on time for my appt but receptionist couldn't find my appt. 15 mins later she couldn't and I was losing patience as I had constraints. Another lady came and found my appt. Even then I had to wait for a while. 4 hours later I got half of the result I wanted but still disappointed that when I have an appt don't look at me as if I'm stupid and don't have me waiting around. It's pricey as it is!

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Excellent

Anonymous
30th Jul 2017
5.0

Having my hair styled by Nishma and as ever she is a true professional. Cut colour and styling she is always so helpful with a lovely nature and a great customer service

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Response from TONI&GUY Brent Cross

Thanks for your comments,

hope to see you soon

Kind regards, Nishma Raja :)

Uneven hair cut

Vishani
24th Jul 2017
1.0

My hair has ended up lopsided. The way it was styled disguised a bad hair cut. Now that the curls have fallen out, it's become obvious that on a second occasion, the same stylist has given me a rushed lopsided haircut. A total waste of £54. I believe in giving people a second chance, so I did. Disappointed again.

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Always excellent

Mette Pedersen
22nd Jul 2017
5.0

Have use the salon for many years now, excellent service, staff from the juniors to the top stylish they are all professional
Can highly recommend them

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Response from TONI&GUY Brent Cross

Thanks for your amazing comments Mette :)

Hope to see you soon!!

Kind regards, Nishma.

Always excellent

Mette Pedersen
22nd Jul 2017
5.0

Have use the salon for many years now, excellent service, staff from the juniors to the top stylish they are all professional
Can highly recommend them

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Happy customer!

Anhum
22nd Jul 2017
5.0

I had my hair done by Yelda. My hair is long and I'm terrified when it's cut because hairdressers usually get scissor happy and don't listen to what I'm asking for. They usually end up cutting lots off :( Yelda listened carefully to what I wanted and spoke to me for a while before starting anything. She took her time, gave me lovely layers and a blow dry. She even curled and styled my hair at the end and it looked lovely!!!

So so happy I can trust someone with my hair again! I also didn't even have an appointment, I called up and asked if I could pop in and I was seen. Very happy! Go Yelda!! :) I would definitely come back again!

Staff was friendly from the reception to the hairdresser, a really positive experience!

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Response from TONI&GUY Brent Cross

We are really happy with your comments Anhum,

Excited to see you soon!

Nishma, Salon manager.

Great job

Sandra
18th Jul 2017
5.0

Beautiful job I am delighted

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Response from TONI&GUY Brent Cross

Thank you for your kind comments :)

.

Anonymous
14th Jul 2017
5.0

.

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Very happy with the service I received!

Hannah
13th Jul 2017
5.0

I would definitely visit this salon again. Lovely staff and my stylist did exactly what I asked for ?

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Response from TONI&GUY Brent Cross

Thank you Hannah, hope to see you soon :)

Disappointed

Anonymous
13th Jul 2017
3.0

Too expensive for a simple haircut and on top of that needs fixing. I'm not going there again.

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