Edward James London - Balham

162 Balham High Road, Balham, Greater London, SW12 9BW

About us

We are Edward James, four award winning and beautiful boutique salons in South London.

Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.

Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:30
Sunday 09:00 - 18:00

Services

Hair

Reviews

4.82
226 verified reviews
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Value
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Fabulous Salon

Jill Ward-Smith
13th Jul 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

The best salon in Balham! Great experience, really pleased with my colour and cut. Highly recommend Edward James salons.

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Response from Edward James London - Balham

Hi Jill,

Thankyou for leaving us a great review, We are so thrilled you are happy with your hair colour and style by Edward. we hope to see you soon!

best wishes,

Edward James Balham team

Extensions

Amelia Edwards
10th Jul 2024
Team Member: Hayley
4.5
Appointment verified by Shortcuts Software

Very happy with my tape extensions that Hayley did for me, Hayley & the team are really friendly and professional!

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Response from Edward James London - Balham

Hi Amelia,
Thank you so much for leaving us a positive review! We're delighted to hear that you are happy with your tape extensions done by Hayley she always does a fab job!! We hope to see you again soon for your next appointment. Best wishes, the team at Edward James London - Balham."

Archie

Kitty Nosworthy
6th Jul 2024
Team Member: Deren
4.5
Appointment verified by Shortcuts Software

Really good haircut. I am very pleased with it and I very much enjoyed the company of Archie at my feet

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Response from Edward James London - Balham

Hi Kitty,

Thank you so much for taking the time to leave us a positive review! We are happy to hear that you were pleased with your haircut and enjoyed your salon experience.

We look forward to seeing you again in the salon soon.

Best regards,
The team at Edward James London - Balham

Blow dry and colour

Rita mirakian
25th Jun 2024
Team Member: Gitanna
5.0
Appointment verified by Shortcuts Software

Very happy with the result

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Response from Edward James London - Balham

Dear Rita,
Thank you so much for taking the time to leave a review. We are delighted to hear that you are happy with the result of your visit to our salon.
Best wishes, The team at Edward James London - Balham

Greta service/great stylist/

Arma
25th Jun 2024
Team Member: Chris
5.0
Appointment verified by Shortcuts Software

Lovely atmosphere as always. Loved my hair with golden hands that Chris has. Loved loved every minute of it with him doing magic with colours and styling!!!Just awesome and you are so lucky to have him as he is so talented!!!ps.Loved the tea he offered with herbs, I even said I will pop in only for a cup of tea!!!

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Response from Edward James London - Balham

Hey Arma,
Thank you for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience with Chris and that you love your hair. We'll definitely pass along your kind words to him and let him know how much you appreciate his talent.
Take care and see you soon!
The team at Edward James London - Balham

Amazing service as always. Obsessed!

Sophie
24th Jun 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Always such a wonderful experience coming to Edward James, I’m very loyal to the salon as nowhere else is quite like it!

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Response from Edward James London - Balham

Hi Sophie,
Thank you for your lovely review! It means a lot to our team at Edward James that you always have a wonderful experience with us. We are grateful for your loyalty and we are happy to hear that our salon stands out from the rest.
Take care,
The team at Edward James London - Balham

Great!

Jules
22nd Jun 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

Jessica (Italian J at Balham) did a fabulous root tint, she is extremely professional and has lovely, relaxed personality, just what I needed at the end of a long stressful week. I left the Balham salon looking and feeling 100 times better! Thanks!

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Response from Edward James London - Balham

Hi Jules,
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that your root tint with Jessica at our salon was a fabulous experience. We will pass on your lovely words to Jessica.
We look forward to seeing you again soon!
Best,
The team at Edward James London - Balham

Mrs

Kristen Kennedy
21st Jun 2024
Team Member: Emily
5.0
Appointment verified by Shortcuts Software

As always it was a great experience and I leave so happy. All of the staff are professional and great. But Emily is my go to!

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Response from Edward James London - Balham

Hi Kristen,
Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a great experience at our salon and left feeling happy.
We look forward to seeing you again soon!
Best,
The team at Edward James London - Balham

Fabulous, as always

Sylvia Zachariah
15th Jun 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Edward gave me a great cut. He knows what style suits . His colouring technique is second to none. What I like is that he listens and is great at interpreting client wishes. Very friendly salon with pleasing decor. Great staff.

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Wouldn’t go to anyone else!

Emma
10th Jun 2024
Team Member: Rebecca
5.0
Appointment verified by Shortcuts Software

I’ve had both a balayage and just a cut/blow dry with Rebecca now and wouldn’t dream of going elsewhere. I’ve never had so many compliments on my hair and my balayage is growing out beautifully after 4 months. Can’t recommend enough!

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Amazing as always

Yseult
5th Jun 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

Such a lovely visit as always!

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Not great unfortunately…

Amy
31st May 2024
2.0
Appointment verified by Shortcuts Software

I asked for creamy blonde hair but instead my hair has turned out orange. I went back a week later to have the manager fix my colour. She was quite standoffish with me, and didn’t make me feel very welcome. She kept letting out large sighs the entire time she was re-doing my hair. Unfortunately, all she did was repeat the same colour but add even more of it. Now my hair is badly damaged from double bleaching, and still orange. Probably one of the worst dye jobs I think I’ve ever had which is such a shame :(

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Response from Edward James London - Balham

Dear Amy,

Thank you for taking the time to share your experience with us. We are sorry to hear that your hair did not turn out as expected after your visit to our salon. We apologise for any disappointment and upset caused.

We take all feedback seriously and will addressed your concerns with our team, we want every client to feel welcomed and comfortable during their visit with us.

We will have manager call you today to discuss your review.

Best regards,
The team at Edward James London - Balham.

Great as usual

Alex
29th May 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

Always love getting my haircut by Deren, great chat as always. I always leave very satisfied with my haircut and my experience.

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Incredible!

Aggie Taylor
27th May 2024
Team Member: Gitanna
5.0
Appointment verified by Shortcuts Software

My stylist was amazing, very patient with my indecision and worked great with my curls. So happy, could not recommend more!

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Response from Edward James London - Balham

Hi Aggie,
Thank you so much for your lovely review! We are happy to hear that you had a great experience with one of our talented stylists.
All the best,
The team at Edward James London - Balham

Lovely cut and colour

Becky
24th May 2024
Team Member: Emily
5.0
Appointment verified by Shortcuts Software

As always, Emily does an amazing job and is lovely company. Always get great compliments on my hair for weeks afterwards. Grows out brilliantly too. Thanks Emily! Xxx

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Response from Edward James London - Balham

Hi Becky,

Thank you so much for your kind review! We're delighted to hear that Emily did an amazing job on your hair. We'll be sure to pass along your compliments to Emily.

Thanks again for your support and we can't wait to see you at our salon next time!

Best,
The team at Edward James London - Balham

Never had a bad experience at Edward James

Helen Berwick
19th May 2024
Team Member: Danielle Jade
5.0
Appointment verified by Shortcuts Software

Danielle not only managed to give me a fabulous cut and blow dry she made my colour look rejuvenated as well. The calming Aveda massage at the start and a fabulous follow up one during my hair wash made the entire experience feel like I was at a spa retreat. Never disappointed with EJ.

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Response from Edward James London - Balham

Hi Helen,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic experience with us at Edward James London. We are glad that our Aveda massage helped you unwind and added to your overall experience.
We appreciate your continued loyalty and can't wait to see you soon.
The Team at Edward James London - Balham

Emily is amazing!

Ashlee
13th May 2024
Team Member: Emily
5.0
Appointment verified by Shortcuts Software

Emily has done my hair a few times now. She always gets my hair just like my inspiration photos and most importantly makes sure the quality of my hair is never damaged.

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Response from Edward James London - Balham

Hi Ashlee,

Thank you for trusting Emily with your hair! We're thrilled to hear that she always delivers on your inspiration photos while also prioritizing the health of your hair. We'll be sure to pass along your kind words to her.

Best wishes,
Team at Edward James London - Balham

When your hairdresser nails the brief

Laura Stowell
12th May 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

Jessica has cut my hair before but this was the first time she’s coloured it. I showed her a photo and she was super honest and managed my expectations that what I was looking for might not be possible. Firstly, this is the sign of a great colourist, she then came up with a plan to create something I would never have asked for, but that turned out to be incredible! I am quite open to trying new things and sometimes you just have to trust the experts! Jessica is amazing and I will DEFINITELY be coming back. Thank you so much!

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Response from Edward James London - Balham

Dear Laura Stowell,

Thank you for taking the time to write us a lovely review. We are delighted to hear that you had a wonderful experience with Jessica. It's great to know that Jessica was able to create a look for you that surpassed your initial expectations. It is amazing to hear that you are already planning your next visit with us.

We look forward to seeing you again soon.

Best regards,
The team at Edward James London - Balham

Fab treatment.

Clare Benson
11th May 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Apart from a stylish cut and wonderful colour tints, yiu also receive a wonderful head massage at the beginning and fresh coffee, choice of tea or bubbles. Although thoroughly recommended

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Response from Edward James London - Balham

Hi Clare,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon. We truly value your recommendation and hope to see you again soon.

The team at Edward James London - Balham.

Ms

Tessa Pemberton
11th May 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

Always a treat coming to Edward James. Everything from the lovely head massage with Chelsea at the start, a menu for refreshments (including Prosecco if you fancy) to the lovely friendly staff and, most importantly, great hair at the end of the session.

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Response from Edward James London - Balham

Hi Tessa,

Thank you so much for taking the time to leave such a lovely review. It's always a pleasure having you here at our salon. We're thrilled to hear that you enjoyed the head massage with Chelsea and the refreshments. We're so glad to know that you left our salon feeling great about your hair.

We can't wait to see you again soon!

The team at Edward James London - Balham

First Visit

Pat Gardner
6th May 2024
Team Member: Carrie
5.0
Appointment verified by Shortcuts Software

Very impressed with Carrie , really good consultation and understanding of my needs . Really pleased with finished style

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Response from Edward James London - Balham

Hi Pat,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were impressed with your consultation with Carrie. Our team always strives to truly understand our clients' needs and ensure they leave feeling satisfied.
The team at Edward James London - Balham

Another stellar experience

Lucy
5th May 2024
Team Member: Chris
5.0
Appointment verified by Shortcuts Software

Chris has the knack of making me look and feel like a million dollars. He is such an expert in hair anmd colour and knows what treatments will work best to really make the results shine. Thank you Chris, as ever!

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Response from Edward James London - Balham

Dear Lucy,
Thank you for taking the time to leave such a lovely review for Chris.
Warmly,
The team at Edward James London - Balham

Colour cut blow dry

Rita M
3rd May 2024
Team Member: Gitanna
5.0
Appointment verified by Shortcuts Software

Very good

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Response from Edward James London - Balham

Hi Rita,
thank you so much for leaving us a review. We're thrilled that you had a great experience at our salon.
We look forward to seeing you again soon.
Have a lovely day!
From the team at Edward James London - Balham.

Thank you Hailey

Aida
29th Apr 2024
Team Member: Hayley
4.5
Appointment verified by Shortcuts Software

Thank you so much Hailey for fixing my hair colour. You’re always amazing and super professional ! See you soon Xx

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Response from Edward James London - Balham

Hi Aida,

Thank you for taking the time to leave such a kind review! We are thrilled to hear that Hayley did an amazing job fixing your hair colour. We will make sure to pass along your compliments to her.

Looking forward to seeing you again soon!

Kindest regards,
The team at Edward James London -Balham

Wig restyle

Janice
27th Apr 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Had the most amazing exoerience with the results exceediing anything I could have wished for. Ed spent time patience and care not only my hair but in his warm and friendly manner to develop my confidence to be a new wig wearer. My hair looks so natural with his experise cutting and I feel fantastic. Thank you Ed.

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Response from Edward James London - Balham

Dear Janice,

We are delighted to hear about your amazing experience at our salon. Thank you for highlighting Ed's patience, care, and expertise in creating a natural look for your hair. We always aim to provide a warm and friendly environment for our clients, and we are thrilled to have helped boost your confidence as a new wig wearer.

Thank you for choosing to visit us and we look forward to seeing you again soon.

Best regards,
The team at Edward James London - Balham

Only salon I trust with my hair

Corey Robertson
20th Apr 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

Deren does such a great job every time. He is knowledgable and really good at his job. My colour and cut are exactly what I wanted! The salon is also amazing. Great atmosphere, great coffee, great people and occasionally a dog!

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Response from Edward James London - Balham

Hi Corey,

Thank you so much for taking the time to leave us such a lovely review! We are also delighted that Deren always does great job every time you enjoyed the atmosphere of our salon. It's always a pleasure to have you in our salon, and we
love when our furry friends join us too!

We cannot wait to see you again!

Take care,
The team at Edward James London - Balham

Fantastic service

Ingrid Persaud
16th Apr 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

For the best all round stylist see Darren. His cuts are precise, his colour work perfect.

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Response from Edward James London - Balham

Hi Ingrid,

Thank you so much for your kind words about Darren!

We will be sure to pass along your compliments to Darren and we look forward to seeing you again at our salon.

Take care,
The team at Edward James London - Balham

That ‘Becasue I’m worth it’ feeling!

Lisa
16th Apr 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

Each month I go with my grey - white roots coming through and feel a mess, I leave looking like myself again, with super chick, natural, glossy hair.

Always love it and look forward to seeing all the daringly and lovely staff.

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Response from Edward James London - Balham

Hi Lisa,

Thank you for taking the time to share your experience with us. We are thrilled to hear that you always leave our salon feeling confident and refreshed!

We will pass on your lovely words to the team.

See you soon for your next appointment!

Take care,
The team at Edward James London - Balham

Amazing blow dry by Jamie!

Anonymous
13th Apr 2024
5.0

Lovely blow dry, really happy with how Jamie did it!

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Response from Edward James London - Balham

Dear reviewer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely blow dry and that Jamie did a great job.

We hope to see you again soon.

Take care,
The team at Edward James London - Balham

Great experience

Michelle
13th Apr 2024
Team Member: Danielle Jade
5.0
Appointment verified by Shortcuts Software

I had a really great experience, Danielle was amazing and gave me exactly what I wanted. I was beyond pleased with how my hair turned out, I absolutely love it!

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Response from Edward James London - Balham

Dear Michelle,

Thank you for leaving such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great experience and that Danielle was able to give you exactly what you wanted.

Your positive feedback means a lot to us and we cannot wait to have you back at our salon for your next hair appointment. Thank you again for choosing us and for taking the time to share your experience.

Take care,
The team at Edward James London - Balham

Perfect from start to finish!

Ronny Colbie
12th Apr 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

Daren was amazing at doing male highlights. It’s had my hair highlighted in the summer since I was a kid - about twenty years. No colourist has been able to get it right on first application as Daren did. Highly recommended colourist.

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Response from Edward James London - Balham

Hi Ronny,

Thank you so much for leaving such a kind review about your experience with Daren at our salon. We are thrilled to hear that you were pleased with your highlights.

We look forward to welcoming you back for your next appointment.
Take care,
The team at Edward James London - Balham

Me time at Edward James

Tessa Pemberton
11th Apr 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

A great experience as always. I come every 4 or 5 weeks to get my hair coloured and sometimes cut and the service is always wonderful. Lovely head massage at the start, tea or coffee tray, great magazines to read and always great hair stylists. Colour is always superb and yesterday I had a conditioning mask which has made my hair super silky. The only thing I would change is the background music which is often more suited to the youngsters of today rather than oldies like me!

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Response from Edward James London - Balham

Hi Tessa,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always have a great experience with us. Our team always strives to provide a wonderful experience with a relaxing head massage, a selection of teas and coffees, and the latest magazines to browse through. We are especially happy to hear that you loved your recent conditioning mask. We appreciate your feedback about the background music and will definitely take that into consideration for future visits.

We look forward to seeing you again soon.

Take care,
The team at Edward James London - Balham.

Hayley

Lucy W
6th Apr 2024
Team Member: Hayley
5.0
Appointment verified by Shortcuts Software

Hayley is amazing wonderful colour expert and cut and blow dry is the best I’ve ever had!

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Response from Edward James London - Balham

Hi Lucy,

Thank you so much for taking the time to leave such a lovely review! We will be sure to pass along your kind words to Hayley and the rest of our team.

Thank you again for choosing our salon and we can't wait to see you again soon!

Take care
The team at Edward James London - Balham

Such a treat!

Clare Benson
29th Mar 2024
Team Member: Edward
4.5
Appointment verified by Shortcuts Software

First a head and shoulder massage (fabulous), then fresh coffee and a great deal of pampering whilst getting brilliant highlights and cut👍. Great service. Loved it all

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Response from Edward James London - Balham

Hi Clare,
Thank you for taking the time to leave us such a lovely review. Our team works hard to provide excellent service and we are glad that you enjoyed the head and shoulder massage and the pampering during your appointment. We hope to see you back at our salon soon for another pamper day.
Take care,
The team at Edward James London - Balham

Great service and lovely environment

Anonymous
27th Mar 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

I’ve been seeing Jessica for a few year now and she always takes the time to discuss what we’re doing and what is possible given the state of my hair. She’s fantastic.
I am however always slightly disappointed at the other members of the team who wash hair, who are always a bit rough, and I don’t feel like they do a proper wash of the scalp to get all of the colour out from the roots so my hair doesn’t feel 100% clean. Other than that, the team are attentive with refreshments and I always leave feeling nice and relaxed.

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Response from Edward James London - Balham

Hi there,

Thank you for taking the time to review your experience with us. We truly appreciate your kind words about Jessica and we're delighted to hear that she always takes the time to discuss your hair needs and provide fantastic results.

We are very sorry to hear that the service at the backwash was disappointing. We truly value all feedback and will pass this on to the team to help us grow in the experience we provide!

Thank you again for your feedback and your continued support of our salon. We can't wait to have you back in our salon soon.

Best,
The team at Edward James London - Balham.

Fringe trim

Sharda
25th Mar 2024
5.0
Appointment verified by Shortcuts Software

Apologies but I can’t remember the name of the stylist, but she was really nice, friendly and understood what I wanted even though it was a fring trim she was very attentive.
The receptionist was equally as friendly.

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Response from Edward James London - Balham

Hi Sharda,

Thank you so much for leaving us a lovely review! We are glad to hear that you had a great experience at our salon.

We will make sure to pass on your kind words to the stylist and receptionist who helped you. We appreciate your feedback and we hope to see you again soon for your next visit.

Take care,
The team at Edward James London - Balham

Excwllent

Sian
24th Mar 2024
Team Member: Harriet
4.5
Appointment verified by Shortcuts Software

Great colour and cut as usual!

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Response from Edward James London - Balham

Hi Sian,

Thank you for your kind words! We are thrilled to hear that you had another great experience with us at our salon.

We look forward to seeing you again soon for another wonderful appointment.

Best regards,
The team at Edward James London - Balham

16 year old first balayage

alison jackson
18th Mar 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

jessica was amazing with my daughter.. she talked her through the process, made her feel like a queen and the results were fabulous

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Response from Edward James London - Balham

Hi Alison, thank you so much for taking the time to leave us such a kind review! We’re so thrilled Jess made your daughter feel special throughout her appointment with us.

We look forward seeing you again soon,

Best wishes,
The team at Edward James Balham

EDWARDJAMES BALHAM

Bernadette Corrigan
13th Mar 2024
Team Member: Gitanna
5.0

Great colour done by Gitanna and fab styling by Harrison
All lovely as usual
Everyone in Edward James Salon Balham are super friendly and welcoming and it’s a pleasure to go there.
Reception so good 😊 too

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Response from Edward James London - Balham

Hi Bernadette, thank you so much for taking the time to write such a lovely review! We thank you for your loyalty over the years and we look forward to having you back in our salon soon.

All the best, The team at Edward James London - Balham

Excellent service as ever

Tessa Pemberton
12th Mar 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

Always a pleasure to visit and always knowing I will come out with hair colour and cut looking great.

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Response from Edward James London - Balham

Hi Tessa,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you always have a positive experience at our salon and that you're happy with your hair colour and cut. That means a lot to us!

We appreciate you taking the time to share your feedback and we can't wait to see you again soon. Have a fantastic day!

Best wishes,
The team at Edward James London - Balham

Thank You

Sheila Gopalan
10th Mar 2024
Team Member: Deren
5.0
Appointment verified by Shortcuts Software

I had a, bad year last year and in process my hair was neglected and in a terrible state. Deren is the one that knows how to get the best from my hair. I feel in safe hands and I left with my confidence back. My hair looked and felt amazing..

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Response from Edward James London - Balham

Hi Sheila,

Thank you so much for leaving us such a kind review and we’re sorry to hear your year was tough.

We're so happy to hear that Deren was able to work his magic on your hair and get it looking and feeling amazing. We pride ourselves on providing excellent service and ensuring our clients feel comfortable and in safe hands.

Thank you again for choosing our salon. We can't wait to see you again soon!

Best wishes,
The team at Edward James London - Balham

Fabulous hairstyling appointment with Harriet!!

Kristina Hickey
9th Mar 2024
Team Member: Harriet
4.5
Appointment verified by Shortcuts Software

Great experience - fun chat with the lovely Harriet - and, most importantly, a great cut & stylish new ‘do’. Looked the biz for my anniversary night out!! Thanks a million!!

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Response from Edward James London - Balham

Hi Kristina,

We're glad we could help you look amazing for your anniversary night out. Thank you for choosing us and for taking the time to leave us a review. We hope to see you again soon for your next hair transformation!

Best wishes,

Edward James London - Balham.

The best

Anonymous
9th Mar 2024
5.0

The best hairdresser in town

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Response from Edward James London - Balham

Hi there! Thank you so much for the lovely review and thank you for choosing us.

We hope to see you again soon!

Best regards, The team at Edward James London - Balham

Best experience

Olimpia
7th Mar 2024
Team Member: Chris
5.0
Appointment verified by Shortcuts Software

I have been going to the salon for a couple of years but it was the first time in my life I decided to colour my hair and Chris was absolutely fantastic! I was so happy with the results that I Will definitely be going back

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Response from Edward James London - Balham

Hi Olimpia,

Thank you so much for leaving us a review! It's great to hear that you had a fantastic experience with Chris during your first ever hair color. We are so glad that you are happy with the results and that you will be coming back to our salon. We really appreciate your loyalty and we look forward to seeing you again soon.

Thanks again for choosing our salon and for taking the time to share your positive experience with us. We love hearing from satisfied clients like you!

Take care,

The team at Edward James London - Balham

Hair colouring

Madeleine Burgess
5th Mar 2024
Team Member: Chris
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Chris for nearly 3 years now and he always gets my colour spot on and he is also so lovely and I always look forward to coming to the salon as it’s such a great experience. Can’t wait to come back

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Response from Edward James London - Balham

Hi Madeleine,

Thank you so much for your kind words about Chris and our salon. We are thrilled to hear that he always gets your colour just right and that you always enjoy your visit with us. We strive to create a wonderful and welcoming experience for all of our clients, and we are glad to know that it shows.

We can't wait to have you back in our salon and continue to provide you with another great service. See you soon!

kind regards from The team at Edward James London - Balham

Refresh & Restyle

Deborah
4th Mar 2024
Team Member: Jessica
5.0
Appointment verified by Shortcuts Software

Jessica did a super job on my hair. I had it coloured earlier in the week and then returned for a cut and style before an evening out. I decided to have a change with a longish bob. Looks great.

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Response from Edward James London - Balham

Hi Deborah,

Thank you so much for your lovely review! we are so happy to hear that Jessica did such a great job on your hair and that you love your new haircut. We hope it was the perfect look for your evening out.

We can't wait to see you again and help you achieve your hair goals.

Best wishes from the team at Edward James London - Balham.

Amazing highlights

Karina
2nd Mar 2024
Team Member: Danielle Jade
5.0
Appointment verified by Shortcuts Software

Great result/ several tones - my face looks younger!

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Response from Edward James London - Balham

Hi Karina,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great result at our salon and that the tones have made your face look younger. It's always our goal to help our clients feel their absolute best.

We appreciate your kind words and we hope to see you again soon for another fantastic experience. Thank you for choosing us!

Sending our warmest regards,

The team at Edward James London - Balham

Brilliant service as always

Anonymous
2nd Mar 2024
5.0

Thank you to Jess who is always brilliant!

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Response from Edward James London - Balham

Thank you so much for taking the time to leave us a review.

Warmly,
The Team at Edward James London - Balham

Not a great experience

Nuria
24th Feb 2024
3.0
Appointment verified by Shortcuts Software

I wanted natural and slightly lighter colour. I asked for roots and half balyage. I am afraid that the first try was quite bad as my roots were very dark and the rest of the hair too blonde. You could notice two parts in the hair. He noticed that the result was quite bad so he dyed my whole hair dark brown. I am afraid that very disappointed outcome . I left much darker and with no balayage or highlights in my hair.

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Response from Edward James London - Balham

Dear Nuria,

Thank you for taking the time to leave us a review. We can only apologise that your experience was not entirely a positive one and that the colour was not what you were after. We strive to provide our clients with stunning colour work and are so sorry that we fell short in this instance. Your feedback is greatly appreciated as it allows us to continue improving our services and to highlight where our team can benefit from further education.

We are so happy to know that you are returning to have your colour adjusted soon. Please do let us know how it is settling in once you have been in as we really want to ensure you love your colour. Thank-you for giving us the opportunity to make this right for you.

Thank you once again for your valuable feedback, it is crucial for us as a business and to help our team grow professionally.

Kindest regards,
The Team at Edward James London - Balham

Love love love

Amy
24th Feb 2024
Team Member: Carrie
5.0
Appointment verified by Shortcuts Software

I had the best hairdressing experience I have ever had. It was fully luxe!!
I already can’t wait to come back!

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Response from Edward James London - Balham

Hi Amy,

Thank you for your wonderful review! We are delighted to hear that you had the best hairdressing experience with us.

We are looking forward to your next visit and we promise to make it just as amazing as your last one. See you soon!

Best regards,

The team at Edward James London - Balham