Response from Spoilt Hair & Beauty
Hi Sarah,
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our apprentice, Ellie. We take great pride in our staff and their abilities, and we are glad that Ellie was able to make your visit enjoyable.
We apologize if you ever feel like you are struggling to keep a conversation going during your appointment. Our main focus is always on providing top-notch services, but we also strive to make our clients feel comfortable and engaged. We will pass on your feedback to Ellie and work on improving in this aspect.
We are happy to hear that Ellie's perfectionism showed in your nail and toe appointments. Our team is always willing to go the extra mile to ensure our clients are happy with their services.
We can't wait to see you again for your upcoming appointments and for you to try out some festive nail colors with Ellie's recommendations!
Warm regards,
The team at Spoilt Hair & Beauty