Bespoke Colour House in Dunfermline, Fife

Unfortunately during my last visit I had a less than ideal experience at Bespoke, you may see from my records, I come for my hair at least once a month and been a regular and loyal customer for over a year. I have bought my daughter as well few times because of my trust in the place and always had positive experience with Chloe who usually does my hair .I normally pay £32 for cut and blow dry but today I was told to pay £8 extra for my long hair at the till. I feel I should have been informed before hand or when I had booked the appointment about the extra charge for long hair. The numerous times I had been to the salon the length of the hair was never mentioned , I don’t mind paying the amount but I would have liked better communication and not getting an unpleasant surprise at the till. I stay in Duloch,I prefer to come to your place because of the general vibe and your standard of work and friendliness of staff, like Chloe, but today it was a bit of let down. I normally not one to write any negative review but I just want to convey how I felt today.

Had the amazing Chloe doing my hair again today, made me feel great and my hair even better. Can’t wait for my next appointment!

Great cut and colour again. Always so happy with the result.

Wonderful experience! Absolutely delighted

I love my colour cut and finish
Lucy is really friendly, knowledgeable ,and very talented

Amy did a great cut, taking her time and checking with me that she was doing what I wanted. The colour is lovely and rich.
The only negative was that the finishing wax was too heavy and far too much of it for my very fine hair which was a shame because it was a lovely blow dry.
I would definitely use her again and recommend her to friends though.

Keira is very professional and excellent at her job. She did exactly what I was asking for. Also her friendliness, kindness make all salon experience even better.?

I am always happy with my visits to the salon. Huge thanks to my stylist Keira and to the rest of the team!

As usual an enjoyable, friendly experience.

My first haircut after having my little girl, I had a really relaxing hour and I love how healthy my hair feels. Thank you Chloe?

Greeted by Luck and taken straight through. Offered a bottle of water. Afer asking what I wished to have done, she set to work. Cut exactly as I asked. A nice experience as always.

Again a lovely experience at my favourite salon, with my favourite stylist. Thanks

Over the moon with my hair Cheryl always does a great cut and the young fella that washed my hair was brilliant great head massage x

Had a hair cut today with Lucy, she was super friendly, gave great advice and options, made lovely comments about how excited she was about my hair. Great service, great hair cut, I am very happy!

Excellent service as usual
Lucy is fantastic and advising you of what colour and cut would suit you
Brilliant service
Latte lovely
Just a really friendly bright and clean salon
Would definitely recommend

A very pleasant experience. So helpful and considerate plus the bonus of a great haircut.

Cheryl did an amazing job with my hair, love it! Everyone was very friendly and made me feel comfortable especially with being in for 5 or so hours. Can’t fault anything.

Excellent as always. My favourite salon, ever. So friendly & helpful. Is as C19 secure as can be. I love my hair cut. Thank you team.

A simple bob, beautifully cut, which sits perfectly.

Chloe was lovely and love the colour too

This is about my 4th visit. Such a great experience from start to finish. Lovely calming vibe and experience from the consultation through colouring and onto the washroom..oh the washroom is fabulous! Comfy chairs, time for a quick nap while having your hair treated and washed. Lovely cut and blow dry, never felt it was rushed at anytime and it was all about me! Keira did exactly what I wanted and advised me at the start what she would do and at the end made sure I was happy. Perfect!!

I got exactly what I wanted without even knowing what I wanted! Lucy is great at explaining what she is going to do and always gives good banter

Fantastic place with great professionals. Atmosphere is indeed relaxing, very clean and tidy work stations.

Excellent service as usual. Cant recommend enough this salon.

So friendly very profesional i wouldnt want any one else to do my hair love it .

Brilliant service as usual hair cut was 10 out of 10 and all staff are very polite and professional.

Had a lovely experience in a bright Salon & with air con, such a bonus in hot summer months ? The staff are very welcoming . Cheryl took the time to find out what look i was going for & explained everything from start to finish & I loved the result ... well worth a visit .

Once again I’ve left the salon so happy! Cheryl is amazing at what she does and takes such good care of my hair. I’d trust her to do anything with it!

As usual excellent service from Cheryl. Without exception I’m always delighted with my hair.

Lucy was so good gave me lots of advice as I was unsure what I wanted, I only got a cut this time but wanted advice on my colour and I feel completely confident and comfortable with what she is going to do next time with my colour.

Lucy fixed my hair today after a bad home bleach job and will be booking in for extensions she done an amazing job

Service is always of an elite level at Bespoke and this was no different. Cheryl answered all my questions, was friendly and accommodating whilst being extremely professional. The end result was far better than I could have even imagined, which was a shock considering the precedence Bespoke and Cheryl have previously set. Good Stylists are like good Doctors, when you find one, you stick with the so I don't intend to look elsewhere other than Bespoke for my hair maintenance.

Always love my visit with Cheryl and very pleased with my hair

Keira takes the time to listen what you want done with your hair. I am so happy with the outcome.

Great service from cheryl very professional and amazing at her job. All the other girls very friendly.

Great stylist.

As usual Cheryl was friendly helpful and cheery. She is an excellent hairdresser.

My son has only ever had his hair cropped by barbers but during lockdown he grew it long. Chloe gave him a proper style and although he was super anxious about it Chloe made his first experience just perfect. In his words ‘it’s actually a perfect cut better than I expected!’

I came into the salon with a few ideas. Romma advised the best cut to compliment my face shape. The result…a very satisfied client! Also had bleach colour which was slightly brassy, Romma touched up my roots and overlapped my colour to ensure I was left with no band of colour from the previous visit! Thanks so much for working your magic!!

Lucy gave me a fantastic consultation and was super knowledgable, I thought my hair was unfixable! My hair needed some fixing as had various shades of hideous brassy blonde tones and dark roots. Lucy really thought about condition, maintenance etc. End result is a fantastic, creamy cool blonde shade! As expected great service from this salon, I previously used Cheryl and loved how she did my hair, after a near 2yr break from salon I returned to find it’s as good as ever! I’m new to Lucy and definitely returning to her so can maintain the amazing work she done! Great experience and lovely girl / staff overall. Ps I love the new chill room where basins are….so relaxing looking up at the thinking ceiling!

Great cut from romma

First cut and colour at the salon. Everyone was professional, nice, helpful. Cheryl listened and guided my decisions taking time to give advice on products and styling. It can be daunting changing salon but I was made to feel very welcome and look forward to returning. Thank you all x

As always, love the results. Thanks keira x

Lucy has been amazing & patient with doing my hair couldn’t recommend herself enough :) x

Thanks Romma. Great cut, love the curls! Hopefully not be so long before my next cut ?

I really enjoyed my time at the salon friendly staff, good stylist.

2nd visit to salon and 1st appt with Lucy. Great consultation, given plenty options of what could be done, she really listened to what I wanted too. Love my cut & colour. Looking forward to returning. Thanks Lucy.

Always have a great experience here
Staff so friendly and stylist always listens to what I say. Great salon

Amazing hair cut

Was a client before and strayed away but here to stay. Keira is so in tune with colour and healthy hair and I am so happy with my new colour which she has interpreted what I wanted 100%