HOB Hair Salon Loughton, Essex

263 High Rd, Loughton, Essex, IG10 1AH

About us

Established in 1983, HOB Salons is a multi-award-winning hairdressing group with 16 salons across London, Hertfordshire, and Essex. For over 40 years, the focus has been on expert hairdressing—precision cuts, bespoke colour, and beautiful blow dries—all in a welcoming and luxurious salon setting.

Renowned for creativity and craftsmanship, HOB Salons has built a reputation for excellence, earning over 50 national and international awards. Most recently, the HOB team won Artistic Team of the Year, London Hairdresser of the Year, and Trend Image of the Year at the 2024/2025 British Hairdressing Awards. Other accolades include 4x British Hairdresser of the Year, 4x Artistic Team of the Year, and 4x British Colour Technician of the Year.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Closed

Reviews

4.84
758 verified reviews
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Charlie & shelly hob

Jane Anderson
10th Jan 2024
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Always love coming in to havel my hair done by Charlie & shelley leave feeling great

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Response from HOB Salons - Loughton

Hi Jane,

Thank you so much for your kind words about your recent visit with Charlie and Shelley. We're thrilled to hear that you always leave our salon feeling great after your hair appointments!

We are so lucky to have such talented stylists at HOB Salons - Loughton, and it means a lot to us that you continue to choose us for your hair care. We always strive to provide the best possible experience for our clients.

Thank you for taking the time to share your positive feedback, we truly appreciate it. We look forward to welcoming you back to our salon in the future.

Best regards,
The team at HOB Salons - Loughton

Excellent

Berenice Turano
10th Jan 2024
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Charlie always does my hair she does it every time exactly as I want it
Will always go to her

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Response from HOB Salons - Loughton

Hi Berenice,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Charlie always does your hair exactly as you want it. We strive to provide the best service for our clients and it sounds like Charlie has exceeded your expectations.

We are glad to have you as a loyal customer and can't wait to see you again. Thank you for choosing us.

With kind regards,

The HOB Salons - Loughton team

Kylie is amazing

LM
6th Jan 2024
Team Member: Kylie
5.0
Appointment verified by SaloniQ Software

Kylie is a lovely person, a great hairdresser and an amazing extension specialist

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Response from HOB Salons - Loughton

Hi LM,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our talented stylist, Kylie! We are so lucky to have her on our team.

We are glad that you are happy with your hair and extensions. Our goal is to always provide exceptional service and results for our clients.

We appreciate your kind words and hope to see you again soon at HOB Salons - Loughton.

Best regards,
The team at HOB Salons - Loughton

Styling

Anne Browning
6th Jan 2024
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Excellent service. Very helpful when it came to styling and advice.

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Response from HOB Salons - Loughton

Hi Anne, thank you so much for your kind words about our salon. We are thrilled to hear that you received excellent service and that our team was helpful with styling and advice. We always strive to give the best experience to our clients. We hope to see you again soon for another amazing salon experience.
Best regards,
The HOB Salons - Loughton team

A fab experience

Karen,Louise Davies
30th Dec 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Excellent hair cut!!

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Response from HOB Salons - Loughton

Hi Karen,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had an excellent hair cut at our salon. Our team takes great pride in providing top quality services to our clients, so your words mean a lot to us.

We always strive to make our clients feel comfortable and satisfied with their haircuts, and it's wonderful to know that we have achieved that for you. We look forward to seeing you again and providing you with another great experience.

Best,
The team at HOB Salons - Loughton

Mrs

Anonymous
29th Dec 2023
5.0

Excellent stylist

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Response from HOB Salons - Loughton

Dear reviewer,

We are glad that you appreciated the work of our stylist and we hope to see you back in our salon again soon. Our team is dedicated to making each visit a pleasant and memorable one.

Thank you once again for your kind words and we can't wait to have you back at our salon.

Best regards,
The team at HOB Salons - Loughton

Beautiful salon full of beautiful people

Bridget Whelan
22nd Dec 2023
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

The friendliest and most talented stylists - absolute dream salon find. Charlotte is an excellent stylist 💫

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Response from HOB Salons - Loughton

Hi Bridget,

Thank you so much for your kind words about our salon and our talented stylists! We are so happy to hear that you had a great experience and that Charlotte did such an excellent job.

It's always our goal to provide both a friendly and talented service to our clients, so we're thrilled that we were able to achieve that for you. We hope to see you again soon for your next hair appointment!

All the best from the team at HOB Salons - Loughton.

Amazing

Jessica Bacaj
22nd Dec 2023
Team Member: Georgie
5.0
Appointment verified by SaloniQ Software

Georgie is so professional & you can tell she is passionate about her job which makes it so much better. She was truthful about the results and over delivered. I’m sure I’ve found my new long term hairdresser now.

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Response from HOB Salons - Loughton

Dear Jessica,

Thank you so much for taking the time to leave us such a lovely review. It's always a pleasure to hear our clients are happy with their experience at our salon.

We're thrilled to hear you had a positive experience with Georgie and that she was able to meet your expectations. It means a lot to know that her professionalism and passion for hairdressing stood out to you.

We are so grateful for your kind words and are honored to have you as a part of our salon community. We look forward to seeing you again for your next appointment.

Take care and stay well.

Warmly,

The team at HOB Salons - Loughton

Cut and root tint

Stacey Goodman
22nd Dec 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Always happy with service

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Response from HOB Salons - Loughton

Hey Stacey, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are always happy with the service at our salon. Your kind words mean a lot to our team and we truly appreciate your support. We are always here to make sure you leave with a smile on your face. See you soon for your next appointment!
Best, The HOB Salons - Loughton team

Top class as usual

Anonymous
16th Dec 2023
5.0

Excellent service as always

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Response from HOB Salons - Loughton

Hi there,

Thank you for leaving such a kind review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing top-notch service to all our clients.

We are glad to have met your expectations and look forward to seeing you again soon. Your support means the world to us.

Thank you again for your lovely review and for choosing HOB Salons - Loughton. Have a wonderful day!

Best regards,
The team at HOB Salons - Loughton

Excellent service

Carrie
13th Dec 2023
Team Member: Charlie
5.0

Charlie and Shelley are excellent at what they do , they have the expertise to know what will suit you and make you look your best even when tired and frazzled ! Lovely, welcoming salon generally

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Response from HOB Salons - Loughton

Hi Carrie, thank you so much for leaving us such a lovely review. We are so glad to hear that Charlie and Shelley took such good care of you and helped you look your best, even when you were feeling tired and frazzled. We pride ourselves on providing expert services and making our clients feel welcomed and comfortable. Thank you for choosing our salon and we hope to see you again soon! Best wishes, the team at HOB Salons - Loughton.

Excellent service

Carrie
13th Dec 2023
Team Member: Charlie
5.0

Charlie and Shelley are excellent at what they do , they have the expertise to know what will suit you and make you look your best even when tired and frazzled ! Lovely, welcoming salon generally

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Response from HOB Salons - Loughton

Hi Carrie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Charlie and Shelley provided you with an excellent experience at our salon. They truly are experts at what they do and we are lucky to have them on our team.

Our goal at HOB Salons - Loughton is always to make our clients feel and look their best, even on busy and tiring days. We pride ourselves on creating a warm and welcoming environment for everyone who walks through our doors.

We appreciate your kind words and look forward to seeing you again soon.

Best,
The Team at HOB Salons - Loughton

Great experience

Mary B
13th Dec 2023
Team Member: Kylie
4.5
Appointment verified by SaloniQ Software

First time to salon, Kylie was very friendly and informative. Will definitely return 🙂

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Response from HOB Salons - Loughton

Hi Mary B,

Thank you for taking the time to share your experience at our salon. We're so happy to hear that you enjoyed your first visit with us and that Kylie provided you with great service. We strive to create a welcoming and informative environment for all of our clients.

We look forward to seeing you again and providing you with another positive experience. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing HOB Salons - Loughton, we truly appreciate your support.

Best,
The team at HOB Salons - Loughton

Colour

Mrs Shirley Garner
9th Dec 2023
Team Member: Charlie
4.5
Appointment verified by SaloniQ Software

Charlie is always friendly & helpful, she is able to advise on colours, would definitely recommend

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Response from HOB Salons - Loughton

Dear Mrs Shirley,

Thank you for your lovely review! We are so glad to hear that you had a great experience with Charlie at our salon. Our team always strives to be friendly and helpful, and we are happy that you felt that way.

We're also glad that Charlie was able to recommend the perfect colours for you. We take great pride in our staff's expertise and we're glad it was helpful to you. Your recommendation means a lot to us and we truly appreciate it.

We hope to see you back in our salon soon for another great experience.

Warm regards,

The HOB Salons - Loughton team

Christmas Hair Cut

Rochelle Humphreys
7th Dec 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

As usual I am thrilled with my cut by Billy. Never feels rushed and trust his judgement 100%. Lovely head massage just adds to the experience.’

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Response from HOB Salons - Loughton

Dear Rochelle,

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that Billy provided you with another fantastic cut and that you always feel confident and comfortable with his judgement. We are also glad to know that you enjoyed the head massage, as we believe it adds to the overall experience at our salon.

Thank you for your continued loyalty and we can't wait to welcome you back for your next visit.

Best wishes,
The Team at HOB Salons - Loughton

Upsetting

Michelle McCreesh
6th Dec 2023
2.0

Stylist did a very good job of styling my hair, However she upset me by asking if I had grandchildren at the end of the appointment. I felt it was inappropriate and showed that she had not been listening to me as I had been talking about my children who are aged 8 and 10. It was Insulting me by implying I am older than I am as well as showing that she had not listened to a word I had said throughout. I am writing this as I feel she should learn from this and not upset any other people in this way,

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Response from HOB Salons - Loughton

Dear Michelle,

Thank you for taking the time to share your experience with us. We truly appreciate all feedback, both positive and constructive.

We are glad to hear that you were pleased with your hair styling. However, we apologize that our stylist's comment about grandchildren made you feel upset. It was never our intention to offend you, and we assure you that the comment was made with no ill intent.

We take customer satisfaction very seriously, and we will be sure to address this issue with our team. Thank you for bringing it to our attention and helping us improve.

We hope to continue serving you and making your salon experience a positive one.

Best regards,
The team at HOB Salons - Loughton

Review

Kim betts
29th Nov 2023
Team Member: Shelley
5.0

Very good

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Response from HOB Salons - Loughton

Hi Kim, thank you so much for taking the time to leave us a review. We are delighted to hear that you had a very good experience at our salon. Our team works hard to provide excellent services and it's always great to receive positive feedback. We hope to see you again soon for another enjoyable visit. Take care! Best regards, The team at HOB Salons - Loughton

Cut and Blow Dry

Valerie Tiffin
24th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from HOB Salons - Loughton

Hi Valerie, thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had an excellent experience at our salon once again. Your satisfaction is our top priority and we are grateful for your continued support. We can't wait to see you again for your next visit. Have a great day!
Warm regards, the team at HOB Salons - Loughton.

hair cut

Anonymous
18th Nov 2023
Team Member: Shelley
5.0

Excellent service as always

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Response from HOB Salons - Loughton

We are so happy to hear that!

We look forward to having you in salon again soon!

Fab colour

Debbie Green
16th Nov 2023
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Fab cloud with Charlie, always asks how my colour has been !

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Response from HOB Salons - Loughton

Thank you Debbie for your lovely review. We love having you in salon.

Occasional client

Tracey Gee-Firsht
13th Nov 2023
Team Member: Nicole
4.0
Appointment verified by SaloniQ Software

Not happy that my hair was washed in cold water

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Response from HOB Salons - Loughton

We are sorry to hear you had an unpleasant experience at our backwash, we encourage clients to make our apprentices aware if unhappy with the temperature of the water.

We hope to make your next visit a pleasant one!

Cut

Justin
11th Nov 2023
Team Member: Billy
5.0

Great as always

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Response from HOB Salons - Loughton

Thank you Justin!

9th September

Carolyn Martin
9th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

If you book with Billy you can guarantee a fabulous experience

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Response from HOB Salons - Loughton

Such a lovely review thank you Carolyn.

Excellent service

Sara Altaf
4th Nov 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

Amazing! Always a brilliant job

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Response from HOB Salons - Loughton

We are so pleased you loved your experience.

Blow dry

Danielle Devan
1st Nov 2023
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Nicole is such a lovely hairdresser fast and so friendly

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Response from HOB Salons - Loughton

Thank you for your lovely review Danielle! We love having you in salon!

Colour and cut

Rose Verrell
27th Oct 2023
Team Member: jessica
5.0
Appointment verified by SaloniQ Software

Brillisnt

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Response from HOB Salons - Loughton

Thank you Rose!

Another triumph!

Ann Hurfurt
26th Oct 2023
Team Member: Billy
5.0
Appointment verified by SaloniQ Software

I am always so pleased with the way Billy presents my hair to its best despite the psoriasis. He understands my concerns about it showing. At the gym this morning someone commented on the perfect shaping at the back. Thanks again Billy! X

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Response from HOB Salons - Loughton

Hi Ann,

Thank you for taking the time to share your review. We are overjoyed to hear that you are so pleased with the end result of your latest visit! We are especially pleased that you were able to feel confident enough to receive a compliment at the gym.

We know how difficult psoriasis can be when it comes to hair styling, so we are more than happy to have been able to do our part in making you feel your best.

Thank you again for the kind words, and we hope to see you again soon at HOB Salons.

Kind Regards,
The Team At HOB Salons.

Miss

Camelia Forgaci
23rd Oct 2023
4.0
Appointment verified by SaloniQ Software

My stylist was Holly.I am very pleased with her service.

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Response from HOB Salons - Loughton

Thank you for your lovely review Camelia, we hope to see you again soon!

Curly hair cut

Leanne Green
18th Oct 2023
Team Member: Nicole
5.0

Brilliant cut for 16 year old with curly hair that needed TLC. The trainee staff did a brilliant wash the service was lovely

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Response from HOB Salons - Loughton

Hi Leanne,

Thank you for taking the time to leave us a review, we’re so pleased that you received such a great cut and wash from our trainee staff. We know that finding the right hairdresser for curly hair can be tricky, and we’re glad our team could do you justice.

We strive to provide a friendly and relaxing environment for all our clients, particularly for those aged 16 and under. Our hope is that everyone leaves HOB Salons feeling pampered and proud of their new look.

Again, thank you for your kind words. We hope to see you again soon!

Warm regards,
The team at HOB Salons

Blow dry

Tracie Chaplin
16th Oct 2023
4.0
Appointment verified by SaloniQ Software

Holly is the best in the salon at blow drying. Lovely girls except one who is the most miserable rude person. Not good for Hobbs reputation

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Response from HOB Salons - Loughton

Hi Tracie,
Thank you for leaving your feedback about our salon. We are so pleased you enjoyed your treatment from Holly, and we strive to provide the best service for all of our customers.
We are sorry to hear that you experienced rudeness from one of our team members, and this is certainly not the standard of service we aim to provide. We take customer service and satisfaction seriously and will be sure to investigate this further.
We hope you have a pleasant day and look forward to serving you again in future.
Kind regards,
The Team at HOB Salons

5 star service

Anonymous
13th Oct 2023
5.0

Nicole is an amazing stylist, such a sweet soul, very friendly and warm. Absolutely reccommend her. Thankyou Nicolw for making my hair look fab on my birthday. Xx

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Response from HOB Salons - Loughton

Thank you so much for the kind words about Nicole! It's wonderful that we could help get you look fabulous for your special day. We feel really lucky to have such a talented and friendly stylist on our team and we are delighted you had a great experience. We do appreciate the time you took to leave a great review - thank you! From all the team at HOB Salons.

Colour and cut

Jackie Patterson
13th Oct 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Charlie and Shelley … fantastic duo!! My hair had never looked better… so easy to manage!

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Response from HOB Salons - Loughton

Hi Jackie,
Thank you so much for your kind words about Charlie and Shelley! We are so pleased to hear that you were thrilled with your hair. We are constantly striving to ensure that all of our clients receive the best possible service and results. We are so glad that we could achieve this for you.

We hope to see you again soon at HOB Salons - Loughton.

Best wishes,
The team at HOB Salons - Loughton.

Professor

Harvey Mann
12th Oct 2023
Team Member: Georgie
5.0
Appointment verified by SaloniQ Software

Sensational hair styalist

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Response from HOB Salons - Loughton

Thank you for a great review Harvey!

Haircut and treatment

Karen Ross
12th Oct 2023
Team Member: Billy
4.5
Appointment verified by SaloniQ Software

Always a great end result. Thank you again

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Response from HOB Salons - Loughton

Thank you Karen, we love having you!

Great Cut By Billy

Anonymous
10th Oct 2023
5.0

Great service by Billy
Would deffo come back again soon!

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Best cut and blow dry

Debra Reid
9th Oct 2023
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Great haircut and blow dry … thank you Nicole

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Great experience

Debra Reid
9th Oct 2023
Team Member: Maia
5.0
Appointment verified by SaloniQ Software

Thank you so much for my lovely hair colour .. so so happy with it!!

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Haircut

Simon Davis
5th Oct 2023
5.0
Appointment verified by SaloniQ Software

Kylie cut my hair today and did a amazing job many thanks

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Blow dry

Natalie
30th Sep 2023
5.0

Kylie was lovely. Really pleased with my blow dry; got lots of compliments

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Blow dry

Tracey Ramsey
27th Sep 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Amazing blow dry ! One of the best x wouldn’t go anywhere else x

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Lovely staff

Merryl Citroen
27th Sep 2023
Team Member: Nicole
5.0
Appointment verified by SaloniQ Software

Had a beautiful blow dry today from Nicole . She really takes care to get it “right “.

Charlotte on the desk is very helpful and has a lot a product knowledge about the new ranges and is very pleasant when you walk in and leave the salon

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Response from HOB Salons - Loughton

Hi Merryl,
Thank you for taking the time to write about your positive experience at our salon. We are thrilled you had a great blow dry with Nicole and found Charlotte to be helpful and knowledgeable. It always makes us smile to hear that our clients have been welcomed with positivity throughout their visit.

We appreciate your kind words and are so pleased you left the salon feeling pampered and satisfied.

We look forward to welcoming you back soon!

From the team at HOB Salons.

Great experience

Sue Sawyer
22nd Sep 2023
Team Member: Shelley
5.0
Appointment verified by SaloniQ Software

Shelley is always kind and thoughtful, her customer service is top class. She always offers great solutions for styling and products and I love my hairstyle !

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Response from HOB Salons - Loughton

Hi Sue,

Thank you so much for your kind comments about Shelley. We are delighted to hear that you are so happy with your new hairstyle and the product recommendations.

We pride ourselves on providing excellent customer service and we are very pleased to hear that you have had such a positive experience with us.

The team at HOB Salons would love to welcome you back in the future.

Happy styling!

Best regards,
The team at HOB Salons

Blow dry

Emma Bickers
15th Sep 2023
2.5
Appointment verified by SaloniQ Software

On arrival I told the stylist I wanted a blow dry with waves. This was an experienced stylist so I felt in safe hands. My hair was washed very well with a nice massage too. I was told there was a new range of products out and would I like to try them. I said yes, sure.
My hair was blow dried with 3/4 various products used. This took a little longer than normal but I didn’t mind. After the waves was added i felt happy with my hair although it wasn’t how my hair normally looked after waves are added. I left happy. Unfortunately after a couple hours my hair completely dropped leaving one side almost straight and the other flat. My hair also felt full of product. I was very, disappointed. As I was hoping not only would my hair look great for that evening, but all the next day too.
Never experienced that before so I can only assume it was the products perhaps. Wouldn’t have another blow dry at hobs again.

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Response from HOB Salons - Loughton

Hi Emma,
Thank you for your review and we're sorry to hear of your disappointment. We understand how important it is for you to find the perfect style and products that best suit your hair and we try our best to achieve this. We would love to get the opportunity to understand further and improve your experience at HOB Salons. Could you please email us at [email protected] or call on 020 8089 0700.
We hope that despite this experience you still feel welcomed at our salon.
Warm regards,
Team at HOB Salons

Mrs

Rita Rana
15th Sep 2023
Team Member: Maia
5.0
Appointment verified by SaloniQ Software

Love the customer service

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Colour

Siobhan Hicks
5th Sep 2023
4.0
Appointment verified by SaloniQ Software

Colourist was fine but disappointed I wasn’t told Adam had left when you rang to confirm the appointment a few days ago. Awkward

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Response from HOB Salons - Loughton

Hi Siobhan,

Thank you for taking the time to leave us a review. We are sorry to hear that you were not informed of Adam's departure when we called to confirm. It is important to us that our clients have all the necessary information when booking an appointment.

We value each of our customers and we understand how difficult it can be when a regular stylist is not available. We will take this opportunity to remind our team of the importance of communicating this kind of change to our clients.

Once again, thank you for letting us know your experience and we hope to see you soon at HOB Salons Loughton.

Kind regards,
Team HOB Salons Loughton

Easy and affordable

Janet Tarasofsky
2nd Sep 2023
Team Member: Maia
5.0
Appointment verified by SaloniQ Software

Maia was very attentive and quick. Poppy washed my hair beautifully. I left feeling lovely. Thanks to both of them!
I just wish tipping could be done on the card. I brought cash specifically, but then getting change is hard when there is no cash in the till.

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Response from HOB Salons - Loughton

Hi Janet,
Thank you so much for your kind review. We’re glad you left feeling lovely after your visit to HOB Salons! We really appreciate the feedback on tipping, and we'll take it into consideration moving forward.

We understand that cashless tipping can be easier and more secure, and we hope that you’d consider tipping on card in the future.

Thanks again for your review and your recommendation of our team.

Best regards,
The Team at HOB Salons

New Customer

Jo Parman
29th Aug 2023
Team Member: Natasha
5.0
Appointment verified by SaloniQ Software

As a first time client, I was really impressed with Natasha. We had an initial discussion about my hair, which was really comprehensive, then moved onto the best options in terms of style and manageability. I found her very professional, informative and focused, providing explanation of what was happening during the entire process, which really puts you at ease. Overall a great service and will be a returning client.

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Hair colour

Shelley Miller
25th Aug 2023
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Love Adam he does my hair so bloody nice ! I love u ? love this salon best atmosphere everyone is great exceptional at what they do..
See you soon
Thank you ?

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Very good

Vasha Nisbett
23rd Aug 2023
4.5
Appointment verified by SaloniQ Software

Kylie was very seeet and lovely

Service
Value
Result
Cleanliness
Atmosphere

The best

Margaret Grogan
22nd Aug 2023
Team Member: Kay
5.0
Appointment verified by SaloniQ Software

All staff welcoming Great haircut as always with Kay

Service
Value
Result
Cleanliness
Atmosphere