HOB Hair Salon Loughton, Essex

Kellie did my colour beautifully and advised me on when to next have highlights

My first time in this salon and I was very impressed. Billy is obviously talented and knowledgeable, he listened to me and didn’t try to pressurise me into having something I didn’t want (lots of layers) which is rare! I’m very happy with the final result and would recommend both Billy and the salon. The prices are on the high side but definitely worth the money in my opinion - you wear your hair every day after all :-)

Loved my colour

Took my granddaughters aged 7 and 10 for cut and blow drys. Lucy and Nicole did a great job and were so friendly.
Both girls delighted with their new styles.

I was given an appointment on Monday at 5 pm to go through my hair colour etc. I had taken time off work especially to get there on time only to be told that there were no colour specialists there on a Monday and therefore no advise could’ve given. This was so disappointing as I had received a text to confirm the appointment so why would there be no colourists there? Not impressed at all by the service. Total waste of my time. Very poor service

Excellent cut and service. Fun people.

Billy is always attentive to my hair design on every visit. Billy always puts his clients first where he can help. I am always very happy ?

Nichole did a great job, exactly what I wanted and some good tips too.

Amazing cut with a professional and friendly service. Billy really listened to what I asked for style wise and cut with clear expertise, experience and precision. Highly recommended.

Great experience and very pleased with the outcome.

As always a great experience!

First visit to a salon for years - and a very pleasant experience it was

Lovely cut & blow dry. Billy is always attentive, professional and will suggest a style to suit you.

Fabulous haircut, just what I love, we’ll done Billy! Definitely will be back

I’ve had my hair cut by Shelly for well over 10 years. Always a pleasure, always a great job.

Fantastic lovely girl and blow dry took her time

All staff were lovely really helpful, as i have difficulty walking. Excellent service from reception _ girl that washed my hair & Chloe who cut 're styled my hair.

OMG Kelly is amazing! She worked her magic and managed to correct my hair colour that went badly wrong. I am so thankful for her, Billy and the team for treating me so well and putting a smile back on my face. I will be going back for a follow up on their request to check the condition of my hair, as well as advising on home products I should use. Thankyou again.

Thank you so much to Charlie and Shelly for my gorgeous transformation. I love the colour and the cut is fabulous

So pleased with my blow dry with Victoria
Everyone is so friendly good atmosphere

Victoria did a really great cut on my hair - it’s so sharp and sleek. She spent lots of time on it perfecting it! Thank you

Absolutely delighted with my hair a true professional

Just moved here and only over the road I feel blessed. Billy superb, Kelly for colour amazing and Shelley best ever blow dry. One happy customer xx

Kelly was bang on with knowing what to do with my hair. I got a toner to get rid of some nasty colours. Amy was the one who applied the toner and the results came out better than I hoped for! Thank you both so much and can’t wait for my highlights in a few weeks time!

Lucy was lovely, she gave me great tips on keeping my hair looking healthy. She was a great conversationalist and reassured me I didn’t need to take off a lot of my hair which was a massive bonus!

Bang on point as always! Never go anywhere else.

I’m a long time client who lives how Billy cuts my hair. Today I decided to have lots cut off as I was fed up with the Bob I’d had for years. Billy spoke to me about step as he was cutting and I love the end result.

Kelly and Shelly are both brilliant at interpreting what you want and giving you the look you need

Nicole is friendly, knowledge and talented! Best hair cut I’ve had in years! Really happy with my cut and blow dry!

Popped in for a quick colour consultation as recommended by a friend. Very happy with the service provided. Have made an appointment following the consultation.

Very pleased with the atmosphere , staff super professional and most important the result I was looking for. Definitely would recommend!!!

Billy was great and pleased with my cut. Lovely experience.

Bliss!

Just back from Hob after another fantastic experience.

I had heard about the ‘walk-in’ appointments and was delighted to get one on Friday morning. The whole experience was relaxing and my stylist Lucy did a great job.

Excellent as always. Great hairdresser. Polite and courteous always

Kay was excellent. Unfortunately the junior that washed my hair was awful. She ran cold water on me until it warmed up. The shampoo was quick and not at all thorough and no head massage offered. Not acceptable. Kay asked her to give me another wash and she did with a 2 sec head massage. I hate to complain but I know you would want to know. Kay was excellent

My stylist was Victoria, she was absolutely lovely. We have a lovely conversation and she did a great job.

My stylist was Victoria, she was absolutely lovely. We have a lovely conversation and she did a great job.

Lucy was very friendly and really took the time to understand my hair and what I wanted from the cut. She gave me some great advice which I really felt like I could trust. A great haircut and I’ll definitely be coming back again.

Brilliant as always

Georgie was very friendly and helpful and contacted Kelly to confirm my colour details as Kelly was away.

The only strange thing is that when I booked on the phone the day before, I asked the lady who took the booking to check whether my colour details were held on the system. Initially she was unsure but when I asked her to check, she said yes they were. However, that turned out not to be the case, as Georgie checked and no records were held. She said she would update them. It’s only a small thing but I felt I’d been lied to by the person that took the booking which made me feel that the salon was not as ethical as it could be.

Overall the experience was good but can be improved with the availability of wi-fi, which has been ‘not working’ since I started visiting HoB on a regular basis, over a year ago.

Finally, in 2022 it would not be difficult for non-dairy milk to be available for your client’s tea, especially as Morrison’s is opposite and Organico is next door. Being told every 4 weeks that ‘no, we don’t have that but we do have herbal’ is slightly annoying for a brand that prides themselves on being towards the top end of the market.

From Reception, Hairwash and Haircut/Stylist + The Team at Hobbs, Loughton all professional, helpful and friendly - Another excellent Haircut/creation by Billy

Charlie done my hair it’s amazing I’m so happy she is a very Professional person and a lovely lady

I was with Keely and Shelly. For Kelly - Great colour. Knows her product. for Shelly - I trust her completely to give me that perfect haircut

No one else has cut my hair in 8 years even when I moved to Somerset I came back once a Konya so kay could cut my hair! I think that says everything you need to know about how highly I rate her!

Always a professional service and an excellent hair treatment and cut/blow dry

i have to say upon arriving at the saloon i was greeted by billy and wow what a sort , not only is he great to look at h was a whizz with his tools

Shelly and Charlie are fantastic they go out of their way to make your experience enjoyable and safe, they listen with care and compassion. I love going to the salon.

First visit nice saloon, all but one was masked or should I say mask on off, unfortunately i felt the member of staff was loud and very much look at me where as the other staff members were working the manager was unsure how to handle the female in question the dancing look at me behaviour at reception was childish and NO I WANT BOOK AGAIN,