Novo Hair

18/20 Main Road, Hockley, Essex, SS5 4QD

About us

From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.

Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
392 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Claudia Lucibello
7th Nov 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always as friendly and helpful as ever.

Service
Value
Result
Cleanliness
Atmosphere

Great service once again.

Beryl Happe
6th Nov 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Excellent cut and very pleasant experience as always.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Susan Outzen
3rd Nov 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

It was a last minute switch up as Joanna was out sick and Skarlett stepped in. She was great. I wanted to try a different style and she delivered and showed me how to style it at home.

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Value
Result
Cleanliness
Atmosphere

Excellent colour!

Clare Barham
31st Oct 2026
Team Member: Emma
5.0

Emma is brilliant! Lovely to chat to and excellent results!

Service
Value
Result
Cleanliness
Atmosphere

Cut & Finish

Alison Randle
30th Oct 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Fabulous haircut & beautiful blow dry

Service
Value
Result
Cleanliness
Atmosphere

Regular hair cut

Colin Blayney
29th Oct 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

As a regular customer, I am always well received from receptionist greeting, hair wash and head massage through to hair style review and cut by Kevin.
It is always a pleasure visiting the salon and speaking with the experienced team.

Service
Value
Result
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Atmosphere

Nice salon nice staff

Linda Molossi
29th Oct 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair . Scarlett was very confident and quickly understood what I wanted, she used nice products having taken note of my type of hair, so overall a very pleasing visit.

Service
Value
Result
Cleanliness
Atmosphere

Great Experience

Donna Madle
28th Oct 2026
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

A big thank you to Libby and Elaine who has transformed my hair and my mums hair very pleased with the service we received highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Cut and finish

Elizabeth Vella
27th Oct 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

I have been to Lillie for a few years now and would not hesitate to recommend her as a hairdresser. Absolutely trust her judgement and have never been disappointed with her work. Lovely lady and very skilled at her craft.

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Value
Result
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Atmosphere

Fabulous Hair!

Janice Albon
26th Oct 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie always gets my hair colour exactly right. My hair looks great and I’m always so pleased with the results. Novo is a fab salon. Highly recommend it!

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Value
Result
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Atmosphere

A great experience

Maureen Wiseman
25th Oct 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma has been colouring my hair for over 3 years and I am always pleased with the result. I like the colour and my hair feels in good condition. Emma is always friendly and welcoming.

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Value
Result
Cleanliness
Atmosphere

Excellent experience

Maureen Wiseman
25th Oct 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Elaine has been cutting my hair for over 3 years. She always listens to what I would like and makes it work for me. I always look forward to my appointments with Elaine.

Service
Value
Result
Cleanliness
Atmosphere

Attention to detail

Sophy Livermore
22nd Oct 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Scarlett always delivers the best results, always getting right my hair request. Always accommodating and making sure I’m happy. Another brilliant result transforming my hair. Great hair stylist

Service
Value
Result
Cleanliness
Atmosphere

Very comfortable

Maggie Baker
21st Oct 2026
Team Member: Joanna
4.0
Appointment verified by SaloniQ Software

very comfortable very professional. Really kind staff . Hair colour always perfect.

Service
Value
Result
Cleanliness
Atmosphere

Outstanding salon

WomanInHer50s
17th Oct 2026
Team Member: Kevin
5.0

Novo Hair is an outstanding salon, where you really feel listened to. Kevin is incredibly experienced and works with you to get the best out of your hair, rather than simply cutting and colouring it. Everyone is friendly, welcoming and genuinely cares, and the standard is consistently high across the whole team.

Service
Value
Result
Cleanliness
Atmosphere

Brilliant experience

Elsie Townsend
17th Oct 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Brilliant experience as always. Kevin makes you feel welcome and relaxed

Service
Value
Result
Cleanliness
Atmosphere

I had a wash and cut and blow dry

Julieanne Kelleher
16th Oct 2026
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Libby is such a lovely young lady such a brilliant stylist always does what I ask so happy with my Hair always gives brilliant advice so pleased with the texture and volume of my hair

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Samantha Paice
14th Oct 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Lovely stylist. Gives good advice on looking after your hair. Recommend skarlett to any one.

Service
Value
Result
Cleanliness
Atmosphere

Monthly visit

Patricia Holder
14th Oct 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As usual was great

Service
Value
Result
Cleanliness
Atmosphere

New customer consultation and Highlights

Tracy Gleeson
14th Oct 2026
Team Member: Joanna
4.5
Appointment verified by SaloniQ Software

Joanna just seems to know exactly what I want.

Service
Value
Result
Cleanliness
Atmosphere

Enjoyable

Barbara Longstaff
11th Oct 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

As usual Elaine done a fabulous job with my fullhead of highlights

Service
Value
Result
Cleanliness
Atmosphere

Excellence

Bee Girkin
10th Oct 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

An excellent experience, Kevin is brilliant 🤩 and his staff so friendly

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Brad West
9th Oct 2026
Team Member: Lillie
4.5
Appointment verified by SaloniQ Software

As usual, great experience at the salon

Service
Value
Result
Cleanliness
Atmosphere

Blow dry

Sandra Logan
9th Oct 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Another week at the hair salon with emma always does my hair so nice,and its nice to have a laugh with emma and Elaine,all the girls are lovely I always look forward to seeing them all

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Belinda Peckett
9th Oct 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always happy with my hair - love the colour and cut !

Service
Value
Result
Cleanliness
Atmosphere

Cut & Bliw Dry

Elaine Horner
8th Oct 2026
Team Member: Libby
4.0
Appointment verified by SaloniQ Software

Very pleasant experience, welcoming, stylist friendly and helpful

Service
Value
Result
Cleanliness
Atmosphere

5 stars x

Sky Mansfield
5th Oct 2026
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

My first time here and had a lovely experience. Had a hair colour change from blonde balayage to soft copper and Joanna done such an amazing job!

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Becky Grey
3rd Oct 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie has been doing my hair for years, and every time I leave so happy with the end result, but also having had a great time catching up with her! I wouldn’t consider going anywhere else ❤️

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Maria Condon
3rd Oct 2026
5.0
Appointment verified by SaloniQ Software

Great attention to detail as well as a lovely lady

Service
Value
Result
Cleanliness
Atmosphere

Hair

Miss s
3rd Oct 2026
Team Member: Libby
5.0

I honestly couldn’t recommend Libby enough! 🤍 She was so lovely, welcoming and made me feel completely comfortable from the moment I arrived. She really listened to what I wanted and took the time to make sure everything was perfect.

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Value
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Atmosphere

My Experience of Novo, Hockkey, Essex

Maria Forrow
1st Oct 2026
Team Member: Lillie
4.5
Appointment verified by SaloniQ Software

Novo is a lovely hairdressers very professionally run, I enjoy my appointments and hair experience, Lillie is my hairdresser she is very professional and is always cheerful, I always look forward to my monthly appointments, lovely hair massage/refreshments, coffee/tea. I Iook forward to the mince pies at Christmas.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Liane Harris
30th Sep 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Wonderful service
Great colour by Scarlett and haircut by Libby
Both so friendly and professional
I will be returning thanks girls x

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Zoe Lyons
29th Sep 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always good to catch up with Lillie and my curls look amazing again.

Grace is also a great shampooist and has an amazing pressure and touch

Service
Value
Result
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Atmosphere

Another great hair day

Toni White
29th Sep 2026
Team Member: Lillie
5.0

Had another relaxing experience at Novo .
Lillie is fantastic she’s chatty and she always makes my hair look great which makes me feel great I would recommend her to anyone she is an asset to your salon xx

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Janet Newman
29th Sep 2026
5.0
Appointment verified by SaloniQ Software

My hair stylist was Phoebe and was excellent. Really pleased with the hair style she gave me.

Service
Value
Result
Cleanliness
Atmosphere

Regular customer

Karen Cooke
28th Sep 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie has been cutting my hair every six weeks for some years. I’ve already got the next two appointments booked. Think that speaks for itself.

Service
Value
Result
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Atmosphere

Fabulous visit

Helen Macewan
26th Sep 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

From the receptionist to my stylist Nicola everyone was kind and made me feel pampered and special . Having not been for a while due to medical issues Nicola listened to exactly what I wanted and explained what she was going to do . Loved my hair when I left Thsnkyou

Service
Value
Result
Cleanliness
Atmosphere

Half head wovens

Miss Claire Kleister
25th Sep 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always Emma S worked her magic on my hair. Feeling bright and fresh ✨️ Wouldn't go to anyone else for my colour.

Service
Value
Result
Cleanliness
Atmosphere

Colour wash n dry

Mrs Joanne Peacock
22nd Sep 2026
5.0
Appointment verified by SaloniQ Software

Addison & Grace today, Addison has now moved on to more adventurous things so this was her last time colouring my hair and I can really tell how far she has come from the 1st time
Well done Addison and thank you Now Grace is taking over, if her attention to detail when washing and stain removing is anything to go by she too is going to be outstanding.

Service
Value
Result
Cleanliness
Atmosphere

Hair experience

Sharon Ottley
19th Sep 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Elaine always does my hair perfect

Service
Value
Result
Cleanliness
Atmosphere

Welcoming

Janice Wilks
19th Sep 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

As ever you are welcomed as soon as you arrive, offered a drink and can relax straightaway. Then you are seated to meet your stylist. Lillie talks me through what I would like done and offers advice when needed.

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Anonymous
19th Sep 2026
5.0

As always Joanna gave the best service , walk in feeling rubbish walk out feeling fab

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Value
Result
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Atmosphere

Great experience.

Mrs Sheila Connolly
18th Sep 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

As always Elaine done a great job from start to finish,she always does.She has a very good way about her.

Service
Value
Result
Cleanliness
Atmosphere

Great haircut and colour as usual

Michelle Griffiths
18th Sep 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola has been my hairdresser for many years and it always looks fabulous. Her advice on colour is always spot on, she is friendly and professional. I always feel pampered with the head message.

Service
Value
Result
Cleanliness
Atmosphere

Shaggie head

Jan Elvin
17th Sep 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan has really transformed the condition of my hair without cutting it short after my hairdresser retired I tried multiple saloons but they did not cut it as I like it but Megan has done a great job in only 2 visits she will now be my hairdresser of choice Lovely girl

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Lesley Underwood
17th Sep 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Excellent as usual

Service
Value
Result
Cleanliness
Atmosphere

Great service great haircut

Sallyann Lee
17th Sep 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Excellent very helpful stylist very understanding great cut

Service
Value
Result
Cleanliness
Atmosphere

Lovely stylist

Rachel West
16th Sep 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Skarlett is friendly and I feel like I know her now. I am happy with my hair cut each time and she is able to advise well.
The salon has a good atmosphere

Service
Value
Result
Cleanliness
Atmosphere

Great Service

Sallyann Lee
15th Sep 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Excellent sevice Megan was very understanding lovely lady great head massage and wash from a very nice young lady lady

Service
Value
Result
Cleanliness
Atmosphere

Root tint and cut

Mrs Karen Hood
11th Sep 2026
Team Member: Joanna
4.5
Appointment verified by SaloniQ Software

Very happy with my haircut. Joanna listened to what I wanted and also was really helpful with giving me some styling advice.

Service
Value
Result
Cleanliness
Atmosphere