Novo Hair

18/20 Main Road, Hockley, Essex, SS5 4QD

About us

om the moment you walk through the door of novo hair, you will start to understand why novo hair has become recognised as the leading independent salon in the area.
Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
116 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

A lifes experience

Trevor Watson
3rd Jul 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

I have been having my hair cared for, by Kevin, for 35 years....yes 35 years and have always felt better for the many visits to his progression of salons. Not just with Kevin but also the staff he has trained and reflect his ethos. Although now older than the majority of clients of NOVO, I have always felt welcome and valued.

Service
Value
Result
Cleanliness
Atmosphere

Miss

Carly Haydon
3rd Jul 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is an amazing stylist and always provides the most excellent service

Service
Value
Result
Cleanliness
Atmosphere

Cut and Balayage

Kayleigh Churchman
1st Jul 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Amazing! I love it so much, I went from mid-back to shoulder length and balayage colour. I’m a novice to dying my hair, and a creature of comfort’ and just get a trim, but Joanna made me feel comfortable and confident throughout. Thank you so
Much

Service
Value
Result
Cleanliness
Atmosphere

Flawless Colour & Cut – Thank You Joanna!

Esen Aktan
1st Jul 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

I had my hair done by Joanna and I honestly couldn’t be happier!
She took the time to really understand what I wanted — a natural look with baby hair highlights and soft curtain bangs — and she absolutely nailed it.
The colour is blended so beautifully and suits my face shape and skin tone perfectly.
She’s not only talented, but also incredibly kind, patient and detail-oriented.

My hair feels healthier, looks lighter and more vibrant, and the cut works perfectly with my natural waves.

Thank you so much Joanna – I’ve had so many compliments already, and I’ll definitely be coming back!

Service
Value
Result
Cleanliness
Atmosphere

Ms

Jane Willmott
28th Jun 2025
Team Member: Joanna
4.0
Appointment verified by SaloniQ Software

Excellent cut -very happy with service provided.

Service
Value
Result
Cleanliness
Atmosphere

Hair

Lesley Underwood
27th Jun 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Been having hair done here a long time , pleased with how it is cut every time .

Service
Value
Result
Cleanliness
Atmosphere

Brilliant service

Jayne Jessep
24th Jun 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Thanks Emma for making me feel human again and no longer making me feel my age

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Beryl Happe
19th Jun 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

As always a very good haircut delivered by an excellent stylist
Thank you Lillie and all the lovely staff at Novo.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Gemma Browne
19th Jun 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always a pleasure having Lillie do my hair, so friendly, understood exactly what I wanted and delivered.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Elise Fairbrass
18th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Kevin is the first hairdresser to understand my difficult hair and make it look so good that I get loads of compliments. Please don’t ever retire!

Service
Value
Result
Cleanliness
Atmosphere

It’s therapy

John Anderson
17th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Another great cut.

Always enjoy the experience. It really is a monthly therapy session. You come out of the salon looking good and feeling good

Service
Value
Result
Cleanliness
Atmosphere

Always a great experience

Stewart Forsyth
14th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Well run salon, accommodating, good service and welcoming with highly trained people.

Service
Value
Result
Cleanliness
Atmosphere

Cut and finish

Mrs Bev Bottle
13th Jun 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Great hair cut and style. Elaine is always fun to talk to, and she listens to what I want.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Anonymous
13th Jun 2025
5.0

Skarlett discusses what I want and offers good advice on what would look best. She is friendly and professional

Service
Value
Result
Cleanliness
Atmosphere

Fab

Collett English
10th Jun 2025
3.5
Appointment verified by SaloniQ Software

Fantastic as always. Shame about the noise from other stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Novo Hair

Hey Collett, thank you for reviewing your experience at our salon! We understand that the noise from other stylists was distracting and we apologize for any inconvenience. We'll do our best to address this issue and ensure a quieter and more relaxing environment for your next visit. Regarding the price increase, we increased our prices due to a very large increase in our costs (as I'm sure you will have experienced in many other businesses), but this was our first price increase since April 2023. There was an increase in your particular stylist's prices, as a result of her deserved (we think!) promotion to Level 3 Stylist - we hope you value the qualities that earned this promotion. Your feedback regarding our staff's appearance is important to us and we appreciate you taking the time to share it. Thank you for being a highly valued client and we can't wait to see you again soon! Warm regards, The team at Novo Hair.

Excellant service

Elsie Townsend
10th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

I have been going to Novo hair for over 30 years. In all that time I have been treated extremely well and nothing has been too much trouble. I would highly recommend Novo hair

Service
Value
Result
Cleanliness
Atmosphere

Relaxing

Barbara Longstaff
9th Jun 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Lovely hair visit today. Friendly staff. Relaxing hair wash by Elaine. Enjoyable visit. 😀

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as always

Kay Lamb
9th Jun 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

My usual colour and trim with Nicola . Always a lovely morning and come out with hair all refreshed.

Service
Value
Result
Cleanliness
Atmosphere

Highly recommend

Katie Spencer
9th Jun 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

excellent hairdressers

Service
Value
Result
Cleanliness
Atmosphere

Great Team

Heddeer Amran
7th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Always a great experience, Kevin and staff always welcoming and super pleased with hair cuts.

Service
Value
Result
Cleanliness
Atmosphere

Hair always happy with Emma cuts it exactly how I want it

Linda Smith
7th Jun 2025
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Always get a great cot and finish

Service
Value
Result
Cleanliness
Atmosphere

An enjoyable hairdressing experience

Davina Orrock
7th Jun 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

This is my sanctuary every 6 weeks the staff are all so lovely and friendly, and take their time to discuss any hair issues or problems.

Service
Value
Result
Cleanliness
Atmosphere

Colour appointment

Louise Maynard
6th Jun 2025
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

I’ve been coming to Emma for 8 years
Service is always wonderful
She checks in my hair, asks me how it’s been and if I’m happy with the colour etc

Service
Value
Result
Cleanliness
Atmosphere

Lovely Salon

Gill Parsons
6th Jun 2025
5.0

As a new client to Novo delighted with my hair. Always a daunting experience trying a new hairdresser but from the initial consultation have been very pleased. Joanne cut and styled my hair beautifully The salon is well run, staff are attentive and welcoming from the moment you walk through the door.

Service
Value
Result
Cleanliness
Atmosphere

Amazing Experience!

Mrs Kelly Bastow
4th Jun 2025
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Fantastic cut and colour so pleased with my hair!

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as ever

Mrs Louise Davies
4th Jun 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always a great experience, love my appointments. Emma, Alice and Lexi were super friendly and in good form. Thanks ladies xx

Service
Value
Result
Cleanliness
Atmosphere

Great service every time!

Joanne Randall
3rd Jun 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie always greets you with a friendly smile and takes the time to listen to your needs and will accommodate any changes to your normal colour care.

Service
Value
Result
Cleanliness
Atmosphere

Hair by Joanna

Deb Hegarty
27th May 2025
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Had high-lights with a cut. I cannot be more pleased with the colour. This stylist is splendid. Would highly recommend.

Service
Value
Result
Cleanliness
Atmosphere

My Experience of Novo, Hockkey, Essex

Maria Forrow
27th May 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

My hair is styled by Lillie l look forward to my salon visits, Lillie has been styling my hair for quite a few years, she is very professional, a great listener, and always happy, Lillie gives great advice on hair, colour and is an asset to Novo salon. I think a nice touch for Novo is to have at xmas or generally a glass of cava in celebration of hair, and the good feel factor for clients.

Service
Value
Result
Cleanliness
Atmosphere
Response from Novo Hair

Hi Maria,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a lovely experience at our salon, and that you enjoy having your hair styled by Lillie. We agree, Lillie is an absolute gem and we are lucky to have her as a part of our team.

We appreciate your suggestion for a festive touch at our salon, and we will definitely take it into consideration - watch this space!.

We can't wait to have you back for your next salon visit.

Best,
The Team at Novo Hair

Top Class Consistency

Maureen Baker
27th May 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always friendly, professional and I enjoy our chats.

Service
Value
Result
Cleanliness
Atmosphere

Top Class Consistency

Maureen Baker
27th May 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always friendly, professional and I enjoy our chats.

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Darren Hawkes
23rd May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere

Salon visit

Collett English
14th May 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Excellent as usual

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Khilna Karia
13th May 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent ad always. Nicola is friendly and knowledgeable. My hair is looking much better with her help

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as always

Dawn Sargent
9th May 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

I have been coming to this salon for over 40 years, obviously had a few stylists in that time all of which have been very good

Service
Value
Result
Cleanliness
Atmosphere

Highlights and cut - fabulous

Isabelle Collings
8th May 2025
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie and Joanna were amazing as always I love it thank you

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Sue
8th May 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

All staff are welcoming, courteous & professional throughout your appointment, thank you.

Service
Value
Result
Cleanliness
Atmosphere

Very happy

Sophy Livermore
7th May 2025
Team Member: Natalie
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair, great service as always and care and attention.

Service
Value
Result
Cleanliness
Atmosphere

Outstanding

Brad West
4th May 2025
Team Member: Lillie
5.0

Outstanding as ever. Nothing more to say.

Service
Value
Result
Cleanliness
Atmosphere

The best salon

Sue Kent
1st May 2025
Team Member: Kevin
5.0

I have been coming to the salon for years- best salon ever! I love having Kevin as my stylist and he truly understands curly hair. I would not go anywhere else and would not be able to recommend the salon enough- from stylists to receptioni staff all are fantastic.

Service
Value
Result
Cleanliness
Atmosphere

Cut roots and blow dry

JB
1st May 2025
Team Member: Megan
5.0

Great service as usual from Megan

Service
Value
Result
Cleanliness
Atmosphere

Amazing service and results!

Christina Wheatley
24th Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I go to Emma S and Lilly to have my hair dyed and extended. Everyone at novo go above and beyond with their service and I absolutely love the results. They are so attentive and have an outstanding customer service!

Service
Value
Result
Cleanliness
Atmosphere

Excellent care

Deborah Pocock
24th Apr 2025
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Emma excellent as always. Kevin has done a wonderful job restyling my hair. I've had compliments already! X

Service
Value
Result
Cleanliness
Atmosphere

Cut & blow dry

Jane Gay
23rd Apr 2025
Team Member: Emma
4.0
Appointment verified by SaloniQ Software

Loved my regular cut & blow dry
Always a good experience

Service
Value
Result
Cleanliness
Atmosphere

Root touch up

Jayne Jessep
17th Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Great colour and cut as usual.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as ever

Mrs Louise Davies
10th Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love coming to Novo to see Emma, she always does exactly as I ask with my hair. Fabulous x

Service
Value
Result
Cleanliness
Atmosphere

Always a pleasure to visit Novo.

Sheila Donohoe
9th Apr 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

It is always lovely to come to Novo Hair. The staff are unfailingly friendly and welcoming. While having my hair washed, I can enjoy the seat’s in-built back massager and then I am asked if I would like a head massage. After this I am offered a coffee. What’s not to like?
Of course, the best thing about my visit is my wonderful hairdresser, Elaine. She has been my hairdresser for decades and cuts my hair beautifully. People often comment on my haircut and ask where I have had it done. I wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment

Anonymous
9th Apr 2025
4.0

E mma always does a good job of my hair l like it so much

Service
Value
Result
Cleanliness
Atmosphere

Visit to Novo salon.

Lorraine Lucy.
4th Apr 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Nice friendly staff. Elaine absolutely amazing with how she cuts and styles my hair.

Service
Value
Result
Cleanliness
Atmosphere

Visit to Novo salon.

Lorraine Lucy.
4th Apr 2025
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Nice friendly staff. Elaine absolutely amazing with how she cuts and styles my hair.

Service
Value
Result
Cleanliness
Atmosphere