Novo Hair

18/20 Main Road, Hockley, Essex, SS5 4QD

About us

From the moment you walk through the door of Novo Hair, you will start to understand why Novo Hair has become recognised as the leading independent salon in the area.

Every team member works to ensure that our clients experience fantastic hairdressing, combined with exceptional customer service. Using the finest products available Featuring la Biosthetique, as well as Kerastase, Olaplex, Wow and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 750 clients a month.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
323 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Salon visit

Patricia Holder
5th Aug 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As great as usual,friendly and great atmosphere

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Great Salon

Graham Jennings
4th Aug 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Always a pleasant experience and a pretty fine haircut!

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Excellent as slways

Yvonne Moore
4th Aug 2026
Team Member: Lillie
4.5
Appointment verified by SaloniQ Software

Excellent service, cut and finish as always

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Always very happy

Hilde Duckitt
1st Aug 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola understands my hair and I always leave happy and satisfied. She is always professional and friendly and advises what is suitable and about products to use. I cannot recommend her enough - best hairdresser I have had

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Lovely to be back!

Jane Forrester
31st Jul 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Lovely to ne welcomed back, and as ever excellent service. Thank you Kevin, and hopefully I won’t leave it so long. until next time.

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Wash and hair cut

Darren Hawks
30th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

A other great wash and style from Emma F and her team. Great environment, friendly and so professional.

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Amazing new colour, love it

Anita
30th Jul 2026
Team Member: Elaine
5.0

Elaine did a fantastic colour on my hair, so pleased with it. She took her time to make sure that she took into account keeping the condition of my hair nice.

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Cut and colour

Jen
25th Jul 2026
Team Member: Joanna
5.0

As always Joanna gave an exceptional service and really took care in her work

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My Experience of Novo, Hockkey, Essex

Maria Forrow
24th Jul 2026
Team Member: Lillie
5.0

Always a pleasure Lillie is a delight very professional.

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Enjoyable

Barbara Longstaff
18th Jul 2026
Team Member: Elaine
5.0

Had a relazing hair appointment.. friendly helpfull staff....Elaine is an excellent colourist & sylist. 👍😀

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Highlights and restyle

Sue Abrams
14th Jul 2026
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

First visit and won't be my last really happy with service . My hair better than I imagined.. thanks Meghan

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Novo 14-7

Karen Hirmis
14th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Super pleased with my summer short haircut. Emma has quickly got to know my hair and what I can manage to style. All the staff are east to talk to and create a relaxed atmosphere. I also chose a hair product with Emma's help the add texture to add texture to my style at home.

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Novo 14-7

Karen Hirmis
14th Jul 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Super pleased with my summer short haircut. Emma has quickly got to know my hair and what I can manage to style. All the staff are east to talk to and create a relaxed atmosphere. I also chose a hair product with Emma's help the add texture to add texture to my style at home.

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Colour refresh

Joanne Randall
13th Jul 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Another great visit to Novo Hair with their friendly and professional team.

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Lovely

Collett English
7th Jul 2026
Team Member: Lillie
4.5
Appointment verified by SaloniQ Software

Lillie did a great job as usual. Scarlett gave me a super wash. The experience was top notch as usual

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Good service

Julie Mcmillan
6th Jul 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Great service as usual, as soon as you walk through the door. A nice welcome, from everyone 😀, a couple of minutes spent deciding what is being done & then over to have your hair washed. Again the girls who wash your hair are very nice & polite & do a lovely job.

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Always a pleasure

Belinda Peckett
4th Jul 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Always very pleased with my hair after I have been to see Lillie she's a pleasure

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Short cut

Anne Layton
3rd Jul 2026
Team Member: Skarlett
5.0
Appointment verified by SaloniQ Software

Very pleased with cut. Scarlett.understood what I wanted. Friendly and pleasant service.

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Excellent service

Anonymous
29th Jun 2026
5.0

Addison was really lovely, polite and professional. Thoroughly enjoyed the pampering and highly recommend.

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Cut and colour

Kim Atkins
28th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Getting my hair cut and coloured is always a treat! From the lovely staff who bring drinks, wash my hair and give a relaxing head massage to Emma, who always gets my hair just right. She gives great advice on how to look after my hair and style it when I’m at home.

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New style today

Colin Blayney
27th Jun 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Always a helpful team and Kevin always gives his full advice and perfect feedback ryi

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So pleased…….

Tracy Miller
26th Jun 2026
Team Member: Megan
5.0

First appointment at Novo today and to say I am happy is an understatement! Megan listened to what I wanted, made suggestions about how my hair could be cut and took notice of the photos I had.
I ended up with exactly the style I wanted and my husband even said it made me look younger…….i’ll take that but it was all due to Megan.
I definitely will be returning

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Excellent

Yvonne Moore
25th Jun 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Excellent hair cut and blow dry as always, even in the heatwave, was made very welcome, in a very busy cool air conditioned salon

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Balayage

Hayleigh
25th Jun 2026
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

I am so grateful to Libby for taking the time and creating a beautiful colour on my hair and did exactly what I wanted. Thank you!

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Response from Novo Hair

Hi Hayleigh,

Thank you so much for your kind words about your recent visit to our salon. We are delighted to hear that Libby was able to give you the exact colour you wanted. We always strive to listen to our clients and bring their visions to life.

We appreciate your trust in us and we hope to continue exceeding your expectations in the future. If you need any further hair services, please do not hesitate to reach out to us. We would love to have you back!

Take care,
The team at Novo Hair

Amazing, as always

Elaine Goodchild
20th Jun 2026
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

This is the third time Libby has done my woven highlights and as always the colour is perfect. My hair required a cut this time and Libby was great, really listened to what I wanted and also showed me how to style it
Lexie gives the best shampoo and head massage - very relaxing

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Response from Novo Hair

Hi Elaine Goodchild,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience at our salon and we are happy you chose us for your hair needs for the third time.

Our team works hard to ensure that our customers leave our salon feeling satisfied and confident with their hair. We are glad to hear that Libby did an amazing job with your woven highlights and that you enjoyed your cut with her. It's always great to hear that Lexies pampers our customers with her relaxing shampoo and head massage.

Thank you again for taking the time to share your positive experience with us. We appreciate your support and look forward to seeing you at our salon again soon.

Best wishes from the team at Novo Hair

superstar haircut

Ronnie Weston
19th Jun 2026
5.0

Best haircut i ever had, only beaten by the last time she cut it 5 weeks ago. Superstar. This time also, best head massage i ever had in a salon…

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Regular Appointment

Terina Wilkinson
19th Jun 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Great experience as usual. Friendly professional staff. Good surroundings.

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Excellent

Marie Purton
18th Jun 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Elaine is a perfect stylist. She actually listens to how you want your hair to be cut and styled. One very happy client 10/10

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Review

Deb Hegarty
15th Jun 2026
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Love this saloon and this stylist. My colour and cut is amazing thank you c

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Mr

Darren Hawkes
11th Jun 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always an excellent service from Emma and her team. Open conversation, great quialtybwash and cut and good value

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Excellent visit

Beryl Happe
11th Jun 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Great service and lovely haircut thank you Novo😉

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Response from Novo Hair

Dear Beryl,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a great experience at our salon and that you love your haircut. We strive to provide excellent service and quality Hairdessing to all of our clients, so we're happy to hear that we were able to meet your expectations.

We hope to see you again soon for your next haircut and spa day! Take care and thanks for choosing Novo Hair.

Warm regards,
The team at Novo Hair

Great visit

Donna Hardie
10th Jun 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Always have a great time at Novo, welcomed when I arrive and Elaine is great with my curly hair, and sensitive to my needs as I have a vestibular condition!

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Response from Novo Hair

Dear Donna,

Thank you so much for taking the time to leave us such a lovely review. We are so glad to hear that you always have a great time at our salon and that you feel welcomed from the moment you arrive.

We are also thrilled to hear that Elaine is doing a great job with your curly hair and is considerate of your vestibular condition. It's important to us that all of our clients feel comfortable and cared for during their visit at our salon.

We can't thank you enough for your kind words and for choosing to trust us with your hair. We can't wait to see you again soon!

Best,
The team at Novo Hair

Cut and blowdry

Lesley underwood
30th May 2026
Team Member: Lillie
5.0

Excellent as always

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Response from Novo Hair

Hi Lesley,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent experience at our salon. Our team always strives to provide exceptional services to our clients and we are happy to know we succeeded in doing so for you.

We truly appreciate your continued support and we look forward to seeing you again soon. Remember, you can always count on us to provide the same level of excellence during your future visits.

Best regards,
The team at Novo Hair

Amazing! As always!

Georgia Cox
30th May 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

Lillie always does such an amazing job of my hair, From colour to cut and blow dry, I always walk away feeling great! Highly recommend x

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Response from Novo Hair

Hi Georgia,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Lillie always does an amazing job with your hair. We pride ourselves on providing excellent colour, cut, and blow dry services for our clients.

It's wonderful to know that you always leave our salon feeling great. We truly appreciate your recommendation and look forward to seeing you again soon. Have a fantastic day!

Best wishes from the team at Novo Hair.

Always fabulous

Alison Charles
26th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Kevin is a brilliant hairdresser and will help you choose what suits you and what best suits your hair.

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Response from Novo Hair

Dear Alison,

Thank you for taking the time to share your experience at our salon. We are happy to hear that Kevin provided you with excellent hair services and helped you choose a style that suited you. Our team always strives to make sure our clients leave feeling confident and satisfied with their new look.

We appreciate your kind words and thank you for choosing our salon for your hair care needs. We look forward to seeing you again soon!

Best regards,
The team at Novo Hair

Cut/colour

Anonymous
23rd May 2026
Team Member: Emma
5.0

Excellent sevrvice very pleased with everything lovely cut by scarlet

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Response from Novo Hair

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with us and that you were pleased with your haircut by Scarlet. We take great pride in providing top-notch service for our clients and we're glad that it was reflected in your visit. We hope to see you again soon and continue to provide you with the best hair services. Thank you for choosing us and have a lovely day!
Best regards,
The Team at Novo Hair

Hair colour

Mrs Kerry Williams
21st May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Change of colouring and got expert advise

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Response from Novo Hair

Dear Mrs Kerry Williams,

Thank you for taking the time to leave us a positive review. We are delighted to hear that you received expert advice and were happy with your color change at our salon.

Our team at Novo Hair strives to provide all of our clients with a pleasant and professional experience. We are always here to offer advice and ensure that you leave our salon feeling satisfied with your new look.

Thank you for choosing our salon and we look forward to welcoming you back soon.

Best regards,

The Team at Novo Hair

Tint

Stephanie Stroebel
16th May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is friendly & professional; my colour is exactly what I was looking for.

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Response from Novo Hair

Dear Stephanie,

Thank you so much for taking the time to leave a review. We're thrilled that Emma was able to provide you with a friendly and professional experience at our salon. Our team takes pride in listening to our clients' needs and delivering the results they desire, and we're glad to hear that your color turned out exactly as you wanted. We hope to have the pleasure of welcoming you back in the salon in the future.

Thank you again for choosing our salon and for your positive feedback.

Warm regards,
The team at Novo Hair

Excellence

Bee Girkin
14th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant 🤩 stylist, would never chance 👍 Staff are lovely, with a really friendly atmosphere. Have been coming for years. You can’t been Novo hair.

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Response from Novo Hair

Hi Bee, thank you so much for your lovely review! We are so glad to hear that you have been a loyal customer at our salon for years. We pride ourselves on creating a warm and welcoming atmosphere for all of our clients. Our team truly appreciates your kind words about our stylists and service. We can't wait to have you back at the salon and give you another amazing hair experience. See you soon! Best regards, the team at Novo Hair

Excellent service, facilities and friendly staff

Yvonne Moore
14th May 2026
Team Member: Lillie
5.0
Appointment verified by SaloniQ Software

As always, excellent service , superb cut , and super friendly team

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Superb as expected

Collett English
12th May 2026
3.5
Appointment verified by SaloniQ Software

Perfect as usual Lillie is fantastic and Scarlett washing my hair is the cherry on top

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Response from Novo Hair

Dear Collett English,

We are thrilled to hear that you had another great experience at our salon! Thank you for leaving such a kind review and mentioning our talented stylist, Lillie. We know first-hand how amazing she is at what she does.

We're also glad to hear that Skarlett's hair washing added an extra touch of perfection to your visit. We truly appreciate your support and we can't wait to welcome you back to our salon soon.

Best regards,
The team at Novo Hair.

Enjoyable

Barbara Longstaff
12th May 2026
Team Member: Elaine
5.0
Appointment verified by SaloniQ Software

Relazing hair appointment friendly helpfull staff. Elaine is a great colourist & an important part of my time in Novo.

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Response from Novo Hair

Hi Barbara,

Thank you so much for taking the time to write such a kind review about your experience at our salon. We are thrilled to hear that you had a relaxing and enjoyable hair appointment with us.

We will be sure to pass on your compliments to Elaine, she is truly a talented colourist and we are lucky to have her as part of our team at Novo. We are so glad she made your time with us even more special.

We look forward to seeing you again soon and providing you with another great experience at Novo Hair. Have a wonderful day!

Best,
The team at Novo Hair

Hair colour bt Addison Apprentice

Mrs Joanne Peacock
11th May 2026
5.0
Appointment verified by SaloniQ Software

Another successful.colorlur and very smooth blow dry no need for.straigtners feels full of body and the colour shines had to walk home so I could show everyone who went passed me lol x Addison done a very confident and fast job of my colour wash and dry

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Response from Novo Hair

Dear Mrs. Joanne Peacock,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a wonderful experience at our salon and that you were happy with your color and blow dry. Our team always strives to provide excellent and efficient services to our clients, and we are glad that Addison could give you a perfect outcome for your colour.

We hope that you enjoyed showing off your beautiful hair on your walk home and that you received many compliments along the way! We appreciate your support and look forward to seeing you again soon.

Best regards,

The team at Novo Hair

Hair cut

Stephanie Smith
5th May 2026
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always Nicola really understands what I want . Very good cut.

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Response from Novo Hair

Hi Stephanie,

Thank you for taking the time to leave us a review! We're thrilled to hear that Nicola was able to give you a great cut and truly understand your hair goals. We always strive to provide the perfect service to all of our clients.

We appreciate your trust in Nicola and our team at Novo Hair. We look forward to seeing you again soon for your next hair appointment.

Take care,
The Novo Hair team

Blow dry and Hair Curl

Lauren Wilkins
3rd May 2026
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Highly recommend this salon for all hair services! Had a blow dry with curls Saturday morning and loved the result.

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Response from Novo Hair

Dear Lauren,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a positive experience at our salon and that you were happy with the results of your blow dry with curls.

We take great pride in providing high-quality hair services to all of our clients and it brings us joy to know that we have made you happy. We truly appreciate your recommendation and hope to see you again soon for your next hair appointment!

Warm regards,
The Team at Novo Hair

Great Hair

Lynne Nardone
3rd May 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely service and amazing cut from Emma as always. She knows my hair so well and I always leave the Salon feeling fabulous. Xx

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Response from Novo Hair

Dear Lynne,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a lovely experience and that Emma was able to give you an amazing cut. Our team at Novo Hair takes great pride in getting to know our clients and their individual hair needs, so we are delighted that Emma knows your hair so well.

We always strive to provide perfect service and help our clients leave feeling fabulous, so it's wonderful to know that we achieved that with you. Thank you again for your kind words, and we can't wait to see you again soon!

Best regards,
The team at Novo Hair

Happy Mum

Angela Vine
28th Apr 2026
Team Member: Joanna
5.0
Appointment verified by SaloniQ Software

Took my Mum to Novo for Birthday treat, Mum was so pleased with her hair and how friendly the staff were.

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Response from Novo Hair

Hi Angela, thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that your Mum had a great birthday treat and that she was pleased with her hair. Our team here at Novo Hair always strive to make our clients feel comfortable and welcomed. We hope to see you both again soon for another pampering session. All the best, The Team at Novo Hair.

Relaxing experience

Davina Orrock
28th Apr 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

I have been using Novo Salon for quite a while. Always made to feel welcome and the staff listen to your hair needs. Professional relaxing experience.

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Response from Novo Hair

Hi Davina,
Thank you so much for taking the time to leave us a review. We are so happy to hear that you have been a loyal client at our salon! Our team always strives to make our clients feel welcome and provide them with the best hair experience possible. We are glad that we were able to listen to your hair needs and give you a professional and relaxing experience. We look forward to seeing you again soon at Novo Hair.
Best regards,
The Novo Hair team

Addison

Lisa Simons
27th Apr 2026
5.0
Appointment verified by SaloniQ Software

I had a half head highlights by Addison who is an apprentice and being trained by Lillie. What a lovely experience, I am sooo pleased with my hair, fabulous highlights and then a great cut all created by Addison with Lillie overseeing and guiding if necessary. I would advise anyone to try the apprentice training on a Monday afternoon

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Response from Novo Hair

Dear Lisa,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a wonderful experience at our salon and that you are pleased with your half head highlights and haircut.

We take great pride in our apprenticeship program and are so happy to hear that Addison and Lillie provided exemplary service. We always strive to give our apprentices the best training possible, so it's great to hear that you were happy with the final result.

We appreciate your recommendation to others to try out our apprentice training on a Monday afternoon. We hope to see you again soon for all your hair needs!

Warmly,
The team at Novo Hair

My review

Christine Rogers
23rd Apr 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Brilliant cut and blow dry always happy to see Emma as she is very good at her job

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