Response from Silhouettes Hair & Beauty
Hi Chloe,
We're sorry to hear about your recent experience at our salon. We take all feedback seriously and would like to apologize for any dissatisfaction you may have experienced with your hair color.
Our team strives to provide the best service possible and we apologize if you feel like we fell short of your expectations. We would like to assure you that we always recommend the proper aftercare for our clients, but we understand that everyone's hair is different and may react differently.
We would love the opportunity to make things right for you, so please don't hesitate to reach out to us. We value your feedback and hope to have the chance to improve your experience with us.
Best,
The Silhouettes Hair team