Silhouettes Hair & Beauty

13 Heralds Way, South Woodham Ferrers, Chelmsford, Essex, CM3 5TQ,

About us

Founded in 1990, Silhouettes Hair & Beauty Salon has grown to be one of the most highly established Hair Salons in South Woodham Ferrers, committed to giving you the look you’ve always wanted. We have an extensive selection of services to choose from so you can get exactly what you need. Swing by and see how we can help today!

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Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 17:00
Saturday 09:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
270 verified reviews
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Friendly and professional

Carol Bates
17th Jul 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

I regularly use this salon and have been for many years. Everyone is very welcoming and friendly. Michelle’s a great stylist and knows what looks good and also gives advice.

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Wonderful visit

Emily
14th Jul 2024
Team Member: Tilly
5.0
Appointment verified by Shortcuts Software

Welcoming and relaxing appointment with Tilly. Really pleased with the whole visit c

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Response from Silhouettes Hair & Beauty

Hi Emily,

Thank you for taking the time to share your positive experience at our salon with Tilly! We are so happy to hear that you found your appointment welcoming and relaxing. It is always our goal to provide a pleasant and enjoyable experience for our clients.

We are glad that Tilly met your expectations and that you were pleased with your visit. Our team at Silhouettes takes great pride in providing top-notch service and ensuring that our clients leave feeling satisfied and happy.

We appreciate your kind words and we look forward to welcoming you back for your next appointment. Thank you for choosing our salon.

Best,
The Team at Silhouettes

Another lovely appointment

Angie Message
13th Jul 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

As always a warm welcome by Michelle and everyone in her team. Conditioning treatment makes so much difference to my hair. Thankyou Megan as always super cut and blo dry. Tilly Thankyou for my tea.

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Response from Silhouettes Hair & Beauty

Dear Angie,

Thank you so much for your kind words about our salon and team! We are thrilled to hear that you always receive a warm welcome from Michelle and the rest of our staff. It's wonderful to know that our conditioning treatment has made a difference in your hair and that Megan provided you with a great cut and blow dry as always. We're also glad that Tilly could make your experience even more enjoyable with a cup of tea.

We truly appreciate your support and feedback, and it always brings us joy to know that our clients are happy with our services. Thank you again for choosing our salon and we look forward to seeing you again soon.

Best,
The team at Silhouettes

Usual good service

Fay Smith
12th Jul 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

I had a cut and T section colour
Talk through first Megan was keen to create look I want and took time Roche k I was happy.
All the Team are friendly and put you at ease

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Response from Silhouettes Hair & Beauty

Hey Fay, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with Megan and our team. Our priority is always to make sure our clients leave feeling happy and confident with their new look. We strive to create a welcoming and relaxing atmosphere for all our clients. We hope to see you again soon for your next cut and colour. Take care! - The team at Silhouettes

Usual good service

Fay Smith
12th Jul 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

I had a cut and T section colour
Talk through first Megan was keen to create look I want and took time Roche k I was happy.
All the Team are friendly and put you at ease

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Highlights

Viv Miall
26th Jun 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Lovely relaxing hair appointment, very pleased with my highlights my Michelle and a lovely head massage by abbey.

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Response from Silhouettes Hair & Beauty

Hi Viv Miall,

We are so glad to hear that you had a lovely relaxing hair appointment with us! It's great to know that you were pleased with your highlights done by our skilled stylist Michelle. We will definitely pass on your compliments to her. We are also happy to hear that you enjoyed the head massage given by Abbey, as we always strive to make our clients feel pampered.

Thank you for taking the time to share your experience with us. We hope to see you again soon!

Best,
The team at Silhouettes

Wonderful!

Rebecca
26th Jun 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Michelle was wonderful as always, I'm very happy with summer trim!

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Response from Silhouettes Hair & Beauty

Hi Rebecca,

Thank you for taking the time to leave us a review! We are thrilled to hear that you were happy with your summer trim and that Michelle provided a wonderful service, as always. Our team at Silhouettes Hair & Beauty takes pride in providing top-notch results for all of our clients.

We hope to see you again soon for another fantastic experience at our salon.

Best regards,
The team at Silhouettes Hair & Beauty

Love the colour

Nicole
21st Jun 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Lovely colour and great advice as always

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Haircut

Stephanie Pearl Crotch
20th Jun 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Excellent cut and professional call times

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100%

Barbara Murphy
12th Jun 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Excellent stylist and colourist, friendly with a great personality

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Response from Silhouettes Hair & Beauty

Hi Barbara,

Thank you so much for taking the time to leave us a review! We take great pride in providing top-notch services to all of our valued clients.

We are especially glad to hear that you found our team to be friendly and personable - creating a welcoming and comfortable atmosphere for our clients is very important to us. We hope to continue exceeding your expectations in the future.

Thanks again for your lovely review and we look forward to seeing you again soon!

Best regards,

The team at Silhouettes Hair & Beauty

Child’s dry cut

Millie Blowers
9th Jun 2024
3.5
Appointment verified by Shortcuts Software

I was nearly knocked over at the price. I’m afraid for that reason I couldn’t justify a tip and I won’t be coming back here to have my daughter’s hair cut. Everso sorry to say.

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Wonderful, as always

Sarah
9th Jun 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Wonderful visit from start to finish.
Great consultation and cut. Very relaxing, a lovely way to start the weekend

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Mrs

Veronica Weeks
5th Jun 2024
Team Member: Simone
5.0
Appointment verified by Shortcuts Software

Another enjoyable experience with Simone

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Wet cut

Elaine Brown
1st Jun 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Pleesed with the cut. As always lovely staff.

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Hair Trim.

Anonymous
29th May 2024
4.5

Abbie is always Cheerful and helpful always goes that extra mile to make sure you are happy with what she had done.

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Balayage

Joanne
19th May 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Megan done a balayage and she definitely knows her stuff absolutely amazing results. The girls in the salon are all so lovely I cannot fault the service I received.

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Response from Silhouettes Hair & Beauty

Hi Joanne,

Thank you for taking the time to leave a review! We're so happy to hear that you had such a great experience with Megan for your balayage. Our team is dedicated to providing top-quality service and it's wonderful to hear that they were able to impress you.

We truly appreciate your kind words about our staff and service. It's always a pleasure to have you in our salon. Thank you for choosing us for your hair and beauty needs!

Best regards,
The team at Silhouettes Hair & Beauty

Good experience

Su Daniels
10th May 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Very good cut and a lovely atmosphere in the salon, friendly and welcoming. Good products used.

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Response from Silhouettes Hair & Beauty

Hi Su, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good cut and enjoyed the friendly and welcoming atmosphere at our salon. We truly appreciate your kind words about our team and services. We take pride in using only the best products for our clients. Thank you again for choosing our salon and we hope to see you again soon. Best regards, The team at Silhouettes Hair & Beauty.

Mrs

Veronica Weeks
2nd May 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

I always enjoy the time l spend being pampered in the salon

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Full Head of Highlights

Zoe Merritt
26th Apr 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Always friendly and just over a great experience and also love the finished look

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Response from Silhouettes Hair & Beauty

Hi Zoe,

Thank you so much for your kind words! We are thrilled to hear that you had a lovely experience and are happy with your finished look. Our team works hard to ensure our clients feel welcome and leave satisfied, so it's wonderful to know that we achieved that with you. We appreciate your support and hope to see you again soon.

Warmly,
The team at Silhouettes

Always a treat

Sarah
21st Apr 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Always a treat, I love my visits to the salon, two hours of downtime!
The whole Silhouettes’ team are welcoming, professional and make you feel relaxed and at ease.
Really pleased with my cut and colour

Thanks guys!
xXx

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Response from Silhouettes Hair & Beauty

Hi Sarah,

Thank you so much for taking the time to leave us such a lovely review! We're glad to hear that you have always enjoyed your visits to our salon and that our team has been able to make you feel relaxed and at ease.

We're thrilled to know that you were pleased with your cut and color and we're grateful for your kind words. Providing an enjoyable and professional service for our clients is our top priority.

We can't wait to have you back at the salon for your next appointment. As always, we will do our best to make it another wonderful experience for you.

Take care,

The team at Silhouettes

Brilliant as always

Ann Rhodes
21st Apr 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

I love the way Megan does my hair and the way it stays in shape in-between cuts.

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Response from Silhouettes Hair & Beauty

Dear Ann, we are so glad to hear that you are satisfied with Megan's work on your hair! We always strive for our clients to leave our salon feeling confident and happy with their hair. It's great to know that your cut stays in shape for a while, it means that Megan takes into consideration your hair's natural growth pattern and your lifestyle to give you a low-maintenance hairstyle. Thank you so much for choosing our salon for your hair needs. We look forward to seeing you again soon!
Warmly, The team at Silhouettes

Disappointing

Chloe
20th Apr 2024
3.5

You left me with yellow stripes, dry hair without a toner. I’ve read that every hairdresser should apply a toner to blonde hair when it’s been hi lighted. You advised me that it wasn’t necessary but I’ve been told since by everyone that’s seen me that my hair is yellow.

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Response from Silhouettes Hair & Beauty

Hi Chloe,

We're sorry to hear about your recent experience at our salon. We take all feedback seriously and would like to apologize for any dissatisfaction you may have experienced with your hair color.

Our team strives to provide the best service possible and we apologize if you feel like we fell short of your expectations. We would like to assure you that we always recommend the proper aftercare for our clients, but we understand that everyone's hair is different and may react differently.

We would love the opportunity to make things right for you, so please don't hesitate to reach out to us. We value your feedback and hope to have the chance to improve your experience with us.

Best,
The Silhouettes Hair team

Haircut

Stephanie Pearl Crotch
18th Apr 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Brilliant cut as always

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Lovely Staff

Georgia
14th Apr 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie was so kind to have left the afternoon available to do my highlights and both her and her colleague are so lovely and love my new colour. Thank you for your time and help. Look forward to my next session 😊

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Response from Silhouettes Hair & Beauty

Hi Georgia,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with Abbie and the team, and that you love your new hair color. We are always happy to help and make our clients feel pampered and satisfied with their services.

We look forward to seeing you again for your next session. Have a wonderful day!

Warmly,
The team at Silhouettes

Appointment

Angie Message
11th Apr 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

As always a warm welcome from all the staff. Megan as always has yet again done an amazing job with the cut and the conditioning treatment has really brightened up my hair. Looking forward to my next appt.

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Response from Silhouettes Hair & Beauty

Hi Angie,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a positive experience at our salon and that Megan was able to give you an amazing cut and conditioning treatment. We always strive to provide a warm and welcoming atmosphere for our clients and we're glad that it has been recognized.

We can't wait to see you again at your next appointment. It is always a pleasure to have you here at Silhouettes. Until then, take care and have a great day!

Best regards,

The team at Silhouettes

Miss

Debbie
11th Apr 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Always a good experience with Megan, with a warm welcoming and relaxing time whether a cut or colour thank you

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Response from Silhouettes Hair & Beauty

Hi Debbie, thank you for taking the time to leave us this lovely review! We are thrilled to hear that you always have a good experience with Megan and that she provides you with a warm and welcoming visit. It's great to know that whether you're getting a cut or colour, you can always count on a relaxing time with us. We truly appreciate your support and look forward to seeing you again at our salon. Take care! The team at Silhouettes.

Latest appointment at Silhouettes

Veronica Weeks
3rd Apr 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Simone and l discussed me changing hair colour

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Response from Silhouettes Hair & Beauty

Dear Veronica,

Thank you for taking the time to leave a review. We are glad you had a chance to discuss a hair color change with Simone.

We appreciate your support and look forward to seeing you soon.

Best Regards,
The team at Silhouettes

Amazing again!

emily
29th Mar 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie as always started talking to me about my hair and what i’d like, i told her and she gave me some friendly recommendations on my hair which i solely appreciated!! Tilly then washed my hair and she’s very heartwarming and talkative when i engaged in conversation which is always a plus when you go to this salon because they make you feel so included and heard. Tilly washed my hair amazingly. Abbie then went to cut my hair and everytime she does it it’s so perfect, she’s always interested in the conversations i bring up and it really makes me feel included. Would come again always

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Response from Silhouettes Hair & Beauty

Hi Emily,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that Abbie and Tilly took such great care of you during your visit to our salon. It's wonderful to know that you appreciated their recommendations and that they made you feel included and heard. We always strive to create a welcoming and friendly environment for our clients.

We're delighted that you were happy with your haircut from Abbie and that she was able to engage in conversation with you. We'll make sure to pass along your kind words to both Abbie and Tilly. We would love to have you back again anytime and we look forward to seeing you soon!

Best regards,

The team at Silhouettes Hair & Beauty

New colour

Amanda Bibby
29th Mar 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Lovely experience as usual. Always feel so comfortable coming to the salon.

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Response from Silhouettes Hair & Beauty

Hi Amanda,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a lovely experience with us at our salon. We are glad that you feel comfortable and at ease when coming to see us. We strive to provide a welcoming and comfortable environment for all of our clients.

Thank you again for your kind words. We look forward to seeing you again soon.

Best regards,
The team at Silhouettes

Family feeling .

Jan Rogers
27th Mar 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

The salon is always welcoming and friendly.
I always feel as though you are invited to join the very happy family that is Silohuettes. They are all so kind and caring to their customers and that does mean a lot. Michelle is always professional and kind and this reflects on to the staff, they are all wonderful girls and I know that Michelle is proud of them all. First class service as always.

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Response from Silhouettes Hair & Beauty

Hi Jan Rogers,

Thank you for such a lovely review! We are thrilled to hear that you always feel welcomed and part of our happy Silhouettes family when you visit us. Our team takes great pride in providing professional and caring service to all of our customers. We truly appreciate your kind words about Michelle and our staff. We couldn't be prouder of them and are grateful to have such wonderful girls on our team.

Thank you again for taking the time to share your experience at our salon. We can't wait to welcome you back for another first class service.

Best regards,
Silhouettes

Everything

Dawn Frewin
23rd Mar 2024
Team Member: Simone
5.0
Appointment verified by Shortcuts Software

All the ladies that work there are always happy loving people

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Response from Silhouettes Hair & Beauty

Dear Dawn,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that our team has left such a positive impression on you.

At Silhouettes, we strive to create a warm and welcoming atmosphere for all of our clients, and we are so glad that you have experienced that. Our team truly loves what they do and we are so happy that it shines through in their interactions with our clients.

Thank you again for your kind words. We hope to see you again soon at Silhouettes!

Warmly,
The team at Silhouettes.

Haircut

Stephanie Pearl Crotch
21st Mar 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Great cut great salon x

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Response from Silhouettes Hair & Beauty

Hi Stephanie,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled that you had a great experience at our salon and that you love your new cut.

We take pride in providing top-notch services and it means a lot to us that you enjoyed your visit. We hope to see you again soon and provide you with another great salon experience.

Best,
The Team at Silhouettes.

Well pleased! 😊👍

Eddie Swan
14th Mar 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Michelle is always professional, and friendly.
Listen’s to what you require, and delivers a perfect haircut every time! 😊👍
Staff always friendly and helpful too!

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Response from Silhouettes Hair & Beauty

Hi Eddie,

Thank you so much for your kind words and feedback! We are thrilled to hear that Michelle always provides a professional and friendly service and that you are happy with your perfect haircut every time. We are also glad to hear that our staff is always friendly and helpful.

We truly appreciate your support and look forward to seeing you for your next appointment!

Sincerely,
The team at Silhouettes

Teens cut & blowdry

Kelly
13th Mar 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Great service. Really put my teen at ease

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Response from Silhouettes Hair & Beauty

Hi Kelly,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you both had a great experience with us at our salon.

At Silhouettes, our top priority is making every client feel comfortable and at ease during their visit. We are happy to hear that we were able to accomplish that.

Best regards,
The team at Silhouettes.

Hair experience

Barbara Murphy
13th Mar 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Fantastic experience with Megan she is very professional, great colourist and will certainly be returning!

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Response from Silhouettes Hair & Beauty

Hi Barbara Murphy,

Thank you for sharing your positive experience at our salon! We are thrilled to hear that you had a fantastic time with Megan and that her expertise as a colourist left you wanting to come back for more. We pride ourselves on providing professional and high-quality services to all of our clients.

We can't wait to have you back and to continue providing top-notch hair services. Thank you for choosing our salon, and we appreciate your support!

Best,
The team at Silhouettes.

Great as always

Nic
10th Mar 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

I always love my time at Silhouettes. Appropriate level of conversation creates a friendly and welcoming atmosphere where the client is cared for. My cut and colour have consistently met my expectations and I particularly love the guidance provided by Megan. I love the blonde highlights and treatment makes it a true colour - NEVER brassy or yellow. Hair wash and treatment by Tilly is great with a good head massage too! Thank you as always for your time, energy, and care.

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Response from Silhouettes Hair & Beauty

Hi Nic,

Thank you so much for your lovely review! We are thrilled to hear that you always enjoy your time at our salon. Our team takes great pride in creating a friendly and welcoming atmosphere for all of our clients.

We are happy to hear that Megan provided you with excellent guidance for your cut and colour, and that you love your blonde highlights. We always strive to provide our clients with the best treatments and ensure that they are never left with brassy or yellow tones.

We will make sure to pass along your kind words to Tilly for the great head massage and hair wash. Thank you for your continued support and we look forward to seeing you again soon.

Best,
The team at Silhouettes.

Great experience

Carol
10th Mar 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

As always a thoroughly enjoyable experience.

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Response from Silhouettes Hair & Beauty

Hi Carol,

Thank you so much for your kind words! We are thrilled to hear that you had another enjoyable experience at our salon. Our team always strives to make every visit special and relaxing for our clients.

We truly appreciate your continued support and look forward to seeing you again soon.

Best regards,
The Team at Silhouettes.

Colour and cut

Fay Smith
8th Mar 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

Another enjoyable visit to Salon
Thank you all 😘

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Response from Silhouettes Hair & Beauty

Hi Fay,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had another enjoyable visit to our salon. Our team works hard to provide top-notch services and we truly appreciate your kind words.

We can't wait to have you back in our salon and make your next visit just as positive as the previous one. See you soon!

Best,
Team at Silhouettes.

Happy Hair Day

Yvonne Hyde
7th Mar 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Great cut well looked after very friendly.

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Response from Silhouettes Hair & Beauty

Hi Yvonne,

Thank you for taking the time to share your experience at our salon. We're so glad to hear that you received a great haircut and felt well looked after by our team. We pride ourselves on providing friendly service to all of our clients.

We hope to see you again soon for your next hair appointment. Thank you for supporting our salon and for leaving such a kind review.

Best,
Silhouettes.

Cut and dry

Christine
6th Mar 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is very professional
Have had a very good haircut and will definitely be booking her next time

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Response from Silhouettes Hair & Beauty

Hi Christine,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a positive experience at our salon and that Abbie provided you with a professional haircut. We always strive to provide our clients with the best services, and we are thrilled to know that we have succeeded with you.

We look forward to seeing you again at our salon and having Abbie take care of your hair. Don't hesitate to let us know if there is anything else we can do to make your next visit even better.

Take care and see you soon!

The team at Silhouettes

Mrs

Veronica Weeks
6th Mar 2024
Team Member: Simone
5.0
Appointment verified by Shortcuts Software

I had another enjoyable time with my stylist and we discussed my proposed change of colour over a cup of coffee.

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Response from Silhouettes Hair & Beauty

Hi Ronny,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had another enjoyable time with your stylist. It's always great to have a cup of coffee and chat about your proposed change of colour.

We truly appreciate your continued loyalty and we are always here to provide you with the best services and results. Thank you for choosing us for your hair needs.

All the best,
The team at Silhouettes

A ray of sunshine

Anonymous
1st Mar 2024
5.0

On a dull rainy day it lifts your mood to have your hair done & Michelle always delivers!

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Response from Silhouettes Hair & Beauty

Hi there! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with Michelle at our salon. Nothing brightens up a rainy day like a fresh new hairstyle, and we're happy to know that we were able to elevate your mood. We'll be sure to pass along your kind words to Michelle and the rest of our team. We hope to see you again soon at Silhouettes. Take care!

Best,
The Team at Silhouettes.

Haircut

Stephanie Pearl Crotch
29th Feb 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Always a good professional cut and Michelle goes the extra mile

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Response from Silhouettes Hair & Beauty

Dear Stephanie Pearl,

Thank you for taking the time to share your experience with us! We are delighted to hear that you always receive a professional cut at our salon. Michelle is truly dedicated to providing the best service possible and it means a lot to us that she goes the extra mile for our clients. We will definitely pass along your kind words to her.

We are grateful to have you as a loyal customer and we always strive to provide top-notch hair services to our clients. We appreciate your support and we hope to see you again soon!

Best regards,

The team at Silhouettes

Excellent

Jenny Mason
28th Feb 2024
Team Member: Megan
5.0
Appointment verified by Shortcuts Software

As is the case every time I have been to see Megan, both she and the Silhouettes team have been fab. Megan is very helpful and knowledgeable and provided excellent advice on cut and colour. All the team are very welcoming, making for a lovely experience. Won’t be going anywhere else!

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Response from Silhouettes Hair & Beauty

Hi Jenny,

Thank you so much for your lovely review! Megan and the rest of the team at Silhouettes Hair & Beauty are thrilled to hear that you had a great experience at our salon. We are happy to hear that Megan was able to provide you with helpful and knowledgeable advice on your cut and color. We strive to create a welcoming and enjoyable atmosphere for our clients and we are glad that you felt that during your visit. We look forward to seeing you again soon
The Team at Silhouettes Hair & Beauty

Lovely style

Carol Bates
23rd Feb 2024
Team Member: Michelle
5.0
Appointment verified by Shortcuts Software

Very welcoming friendly staff. Michelle cuts my hair so that I can manage it. Recommend the salon.

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Response from Silhouettes Hair & Beauty

Hi Carol,

Thank you so much for taking the time to leave us a review. We're glad to hear that you had a positive experience at our salon and that you were happy with Michelle's work. We pride ourselves on having a welcoming and friendly atmosphere for all of our clients.

We are always here to help make sure you feel confident and happy with your hair.

Thank you for recommending us, it means a lot to our team! Take care and we hope to see you again soon.

Best regards,

The team at Silhouettes

Cut & blowdry

Belinda
21st Feb 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Great haircut and always listens to my wants 😊

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Response from Silhouettes Hair & Beauty

Dear Belinda,

Thank you for taking the time to leave us a review. We're so happy to hear that you had a great haircut and that our stylist listened to your wants. Our team at Silhouettes Hair & Beauty always strives to provide excellent service and meet our clients' expectations, so it means a lot to us that we were able to achieve that for you.

We appreciate your support and look forward to seeing you again soon!

Best,
The team at Silhouettes

Good, but

Mummy
20th Feb 2024
Team Member: Megan
4.0

It’s a shame I have to leave a bad review but didn’t get what I asked for. Said no stripes or yellow hair but unfortunately that’s what I came out with. Asked for lots of blonde but that translates as yellow. Wanted a relaxing experience but talk and talk, even the hair washing was too much talking. Just wash and massage please, too much about your children when all you want is a quiet experience. Give me a head massage in peace! I would love a hairdresser and washer that just keeps to themselves, thank you

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Response from Silhouettes Hair & Beauty

We are truly sorry to hear that you were not completely satisfied with your recent visit to our salon. It is our main goal to ensure that every customer leaves feeling happy with their hair and their overall experience.

We apologize that the colour result was not to your requirements. Under these circumstances our stylists would normally recommend a toner if the hair doesn't lift to a neutral tone. If there is anything we can do to improve the result please do not hesitate to contact us.

We will make sure to take extra care in understanding your preferences in the future. Our team values your feedback and we will work on improving our communication skills during the hair washing process.

We understand that you were looking for a relaxing experience and we regret that you couldn't enjoy a peaceful head massage. We will remind our team to respect our customers' need for a quiet and calm environment.

If you would like to contact me personally by email or telephone, I am happy to hear anything else you would like to say as it is very unusual for us to receive negative feedback.

Thank you again for bringing these issues to our attention. We truly appreciate your feedback and will use it to improve our services. We hope to have the opportunity to give you a better experience in the future.

Best regards,

Michelle
Silhouettes
[email protected]

Excellent

Rosemary
14th Feb 2024
Team Member: Abbie
5.0

Excellent

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Response from Silhouettes Hair & Beauty

Hi Rosemary,

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience at our salon. Our team works hard to provide top-quality services and we are glad that we were able to meet your expectations.

We would love to have you back for another pampering session at Silhouettes. We will make sure to pass on your compliments to our amazing staff. Thank you for taking the time to leave us a review.

Take care and see you soon!

Best,
The team at Silhouettes

Make over

Doreen johnson
11th Feb 2024
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie, as friendly and lovely as always.
Always a pleasure and a joy to come in and see Abbie.

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Response from Silhouettes Hair & Beauty

Dear Doreen,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had another pleasant experience with our stylist, Abbie. She truly is a gem and we are lucky to have her on our team.

We always strive to provide excellent customer service and we are delighted that you enjoy your visits to our salon. We look forward to seeing you again soon!

Warmly,

The Silhouettes Team

Brilliant

Jean Simmons
10th Feb 2024
Team Member: Simone
5.0
Appointment verified by Shortcuts Software

Simone always cuts my hair brilliantly, I often tweak my style and her understanding of what I want is amazing, she always makes sure it is cut and dried perfectly

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Response from Silhouettes Hair & Beauty

Hi Jean,

Thank you for taking the time to leave a review! We are so glad to hear that you have had a positive experience at our salon. Your satisfaction is our top priority and we are happy that Simone was able to create a style that you love.

At Silhouettes, we strive to provide excellent service and ensure that our clients are always happy with their haircuts. It's great to know that you trust Simone to understand your specific hair needs and deliver perfect results.

Thank you again for your kind words. We look forward to seeing you at our salon again soon!

Best regards,

The team at Silhouettes