TONI&GUY Braintree

22, George Yard Shopping Centre, Braintree, Essex, CM7 1RB

About us

Our teams deliver superior hairdressing and treatments, and our beautifully designed salons offer you a space to relax.

Read more...

Opening hours

Monday 08:00 - 18:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 19:00
Thursday 08:00 - 20:30
Friday 08:00 - 19:00
Saturday 08:00 - 18:30
Sunday 08:00 - 17:00

Reviews

4.81
411 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great cut!

Penny
19th Apr 2019
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Great cut today at Braintree beach - loving it and Danielle really listened and did such a great job - looking forward to my colour next month ????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Hair

Paula Lovell
9th Apr 2019
5.0

Really lovely cut, Toni knew just what to do!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Super impressed!

Valerie Schormans
6th Apr 2019
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

I was going from dark to highlights and did not want to look as though I had suddenly gone white haired. Paul did fine highlights and then a toner on them which brought my hair up a couple of shades for a gradual lightening process over a few months. I was very impressed with the subtle lift which is noticeably lighter against my dark eyes but perfectly blended....I will definitely return for more. Staff were all friendly and nice too! I could not be happier...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Super impressed!

Valerie Schormans
6th Apr 2019
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

I was going from dark to highlights and did not want to look as though I had suddenly gone white haired. Paul did fine highlights and then a toner on them which brought my hair up a couple of shades for a gradual lightening process over a few months. I was very impressed with the subtle lift which is noticeably lighter against my dark eyes but perfectly blended....I will definitely return for more. Staff were all friendly and nice too! I could not be happier...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Review of visit

Mrs Gerry Loveday
1st Apr 2019
Stylist: Toni
5.0

I visited the salon this morning, Tonie always cuts my hair to perfection and she is always professional
Thank you both to Danielle and Tonie for my amazing cut and colour today. I left the salon today feeling extremely happy

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Danielle and Toni and we look forward to seeing you again soon.

Review of visit

Mrs Gerry Loveday
1st Apr 2019
Stylist: Danielle
5.0

Danielle is amazing she gets my colour right every time, she is very professional and she does a great job

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a 5* review, we are glad you had a great experience and we look forward to seeing you again soon.

Really pleased

Alice Sibley
30th Mar 2019
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Really listened to what I wanted and talked me through what she was doing - checked I was ok with everything.

Paul did my colour which was great as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you have always had a great experience and we look forward to seeing you again soon.

Lovely staff

Katia
28th Mar 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

Lovely lady , did a lovely job on my fringe x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Exceptional

Jo holliday
24th Mar 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

After recently moving to the area and always would go to toni and guy for my cut and colour. I must say at my first visit to this new branch I would be sure to return. I was welcomed from Toni and her colleague on Sunday. Who instantly made me feel at home. Talking through my hair, condition and what I was after she delivered over 100% I couldn't be more happier with my highlights and cut. I will be sure to book my next appointment with her at your salon in Braintree. Thank you????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Toni and we look forward to seeing you again soon.

My daughters been coming here for years

Steven Lee
14th Mar 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

Amazing work , Thanks Toni girls absolutely love their hair ????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you always have a great experience with Toni and we look forward to seeing you again soon.

Afternoon treat

Anonymous
9th Mar 2019
Stylist: Danielle
5.0

Lovely afternoon being pampered and a fab hair cut, treatment and restyle

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Not a great experience

Claire Parker
5th Mar 2019
1.5
Appointment verified by SALONGENIUS Software

Today was my first experience in the Braintree branch it will be my last... as soon as I got there I was left for a good 10mins for someone to come say hi can I help. Then to be fair the lady did what I asked for but after Asking me what I would like and then applying the dye she had another client in and I was left to the trainee. I my self work in customer services and have done for years so I can tell when I’m being spoken about and moved on . I felt as if I was not really wanted there. The trainee told me that ***** was coming back to put the toner on my hair as I’m sure the trainee wasn’t to happy about doing that her self, but I see them whispering to one another and then the trainee case back to do it. Again I got the impression that I’d be passed on. Then I was asked how I want my hair finished. Ruff blow dry or dried straight.( it be got longish hair) I asked what that meant and was told that if I wanted it straight it’s another £4.99 by the trainee! So I’ve basically paid £100 for someone to put dye on my hair! I never expected to leave a salon with out having my hair finished. I left the salon with worse looking hair than I walked in with.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, and thank you for your feedback, we have passed this onto the Manager who will be in contact with you. We look forward to speaking to you soon.

Amazing

Debbie
4th Mar 2019
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

First time in the Braintree branch with the lovely Danielle, an overall very relaxing experience, wash cut and blow dry and the most amazing head massage, just what I needed!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad you had a great experience with Danielle, we look forward to seeing you again soon.

Great service and fabulous cut

Annalisa garofalo
2nd Mar 2019
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Great costumer service and amazing haircut. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we look forward to seeing you again soon!

Highlights

Liz Moss
2nd Mar 2019
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Extremely pleased, well worth the money .great staff .. offered nice coffee ..lovely guy very competent I’m converted to Tony and Guy customer now .

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul, we look forward to seeing you again soon.

Very happy!

Wendy Holroyd
28th Feb 2019
Stylist: Toni
4.5
Appointment verified by SALONGENIUS Software

Great salon, very friendly. Good advice about my hair and I was very pleased with my cut, colour and blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your review Wendy! we are glad you were happy with your hair! we look forward to seeing you again soon.

Hair

Margaret Elliott
26th Feb 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

Fantastic hair cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we look forward to seeing you again soon!

Brilliant

Kiera
19th Feb 2019
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Danielle was absolutely lovely, very warm and welcoming. My hair was honestly in a bit of a state and now it looks healthy and well styled.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad you had a great experience with Danielle, we look forward to seeing you again soon.

FABULOUS

Anonymous
29th Jan 2019
5.0

Thanks for making my hair come alive again by adding more highlights to my dark and filling roots

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for leaving a 5* review, we are glad you had a great experience and look forward to seeing you again soon.

A Great cut.

Kim
28th Jan 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

I was very pleased with my cut and blow dry from Toni .
She gave me a stylish cut , looked after me really well.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Toni and look forward to seeing you again soon.

Miss

Keira Mc Kay
23rd Jan 2019
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Paul is plaisant person and very professional. I am a very happy customer. And I will go back again wen ever I can, I am not always in England. All of his colleagues are very pleasant too, they made me feel comfortable. Thank you to all of them again.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and look forward to seeing you again soon.

Amazing

Stacey
17th Jan 2019
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

I used go braintree in many years ago till before chirstmas 2018 I went to there and staffs are so lovely and Paul was nice and brillant as well- he done colour my hair and discuss with me before start doing my hair. And Toni was lovely and great. And I'm so happy with my hair and colour. Yes I will come back again! Thank you for made me felt welcome and relax. I had something going on before I coming for hair appointment but staffs made me felt better afterward.
Thank again

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for leaving a great review for us! we are glad you loved your hair by Paul and Toni and thank you for returning! we look forward to seeing you again soon.

Mrs

Catherine
12th Jan 2019
Stylist: Toni
5.0

Toni did a lovely cut & blow dry,such a lovely friendly girl,had a good chat while she cut my hair,i would highly recommend her. Catherine

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad you loved your hair by toni! we look forward to seeing you again soon!

Mrs

Catherine
12th Jan 2019
Stylist: Toni
5.0

I do think it's quite expensive.for cut & blow dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, i can see that you had Toni for a cut and blowdry she is one of our Art Directors (£63), we do other stylists starting from £41, and also Toni works a Tuesday! Tuesday is our 15% off all services day and 20% off if you come in at 8am! We look forward to seeing you again soon!

Great hair cut

Leigh
3rd Jan 2019
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

My 15 year old daughter felt very comfortable having her hair cut here and she loved her hair cut. Would definitely recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad your daughter loved her hair by Sam! we look forward to seeing you again soon!

Superb

Alice Sibley
3rd Jan 2019
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Fantastic service - really friendly - really helpful and most importantly a great colour and cut. Thanks Paul and Sam.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad you loved your hair by Paul and Sam! we look forward to seeing you again soon!

Worst hair cut ever

Natasha
31st Dec 2018
1.5
Appointment verified by SALONGENIUS Software

My daughters received beautiful haircuts yesterday at Toni & Guy Braintree but mine was the worst ever!! One side is so short i have almost no hair left and the other side comes down to my jawbone. It looks awful! The cut is so jagged it looks like a child has attacked me with scissors! Worst hair cut ever. Not what i asked for at all. Will definitely not be returning.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are sorry to hear this about, we have tried to contact you, please give us a call at the salon 01376 552957 so we can discuss further and get you back in! look forward to hearing from you.

Brilliant

Annegret Hughes
22nd Dec 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

Loved it very relaxing

Service
Value
Result
Cleanliness
Atmosphere

Really friendly

Michelle
6th Dec 2018
Stylist: Danielle
4.5
Appointment verified by SALONGENIUS Software

Danielle is really friendly and makes you feel comfortable . She takes tome to discuss your needs .i leave always feeling happy with my haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your review with Danielle we are glad you loved your hair! we look forward to seeing you again soon!

Cut and colour

Anita Larson
5th Dec 2018
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Fab fab fab! What more can I say!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, we are glad you loved your hair! we look forward to seeing you again soon!

Brilliant!

Katherine
11th Nov 2018
Stylist: Paul
4.5
Appointment verified by SALONGENIUS Software

Paul and Tonie helped me today and we're both lovely. Have not had my hair done for a long time but there was no judgement, just friendly faces and advice. I'm really happy with the result and fits all the requirements I had! Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your kind comments about Toni and Paul, we are glad you had a good time and are happy with the result. we look forward to seeing you again.

My First Salon Experience Ever!!!

Amy Barrier
9th Nov 2018
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Great Experience, greeted by a lovely lady who offered to take my coat and scarf, sat me down straight away and offered me a beverage! Very luxurious customer service :) I am very greatful to Paul as he is very passionate about his profession that he didn’t allow me to make a decision that may ruin my hair! I still left the salon happy with the result.. all staff were smiley, friendly, chatty! Great Bunch Thank you .. see you soon xx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for leaving a review Amy, we are glad you had a fantasic experience with Paul and the team. we look forward to your next visit.

Black to blonde balyage

Lily
27th Oct 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

Love how my hair has turned out and how it feels. Amber was lovely and welcoming and very friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you loved your hair by Amber! we look forward to seeing you again soon.

Fantastic experience

Anonymous
11th Oct 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Love love love my hair - Sam transformed my hair from dry and shapeless into shiny and bouncy loveliness as always. Amber was the best assistant - nothing was too much trouble

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience with Sam! We look forward to your next visit.

Relaxing

Barbara Prescott
10th Oct 2018
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

Very professional, listened to what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you had a great experience in our salon, we look forward to seeing you again soon.

Great job

Lis Aldridge
7th Oct 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

I'm thrilled. I didn't think I'd be able to keep half as much length with the state of my old layers but Amber managed to get rid of the bad layers and still keep the length at the front (Bob). She definitely exceeded expectations and all staff (& dog) seem very lovely too.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Its lovely to hear you had a great experience with Amber, thank you for your kind review, we look forward to seeing you again soon.

Super service

Stephanie
7th Oct 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

Amber - both of them! - were a delight today. Opening on a Sunday is a real plus point & I’m so happy with the cut that Amber gave me. I’ve booked in again for a colour & cut and I’m looking forward to it already. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your review, we are glad you had a great experience with Amber! and we look forward to seeing you on your next appointment.

First visit

Linda
6th Oct 2018
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Danielle, was lovely , helpful and so pleased with my hair I have already booked my next appointment with her ????

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review with Danielle, we are happy to hear you have booked your next appointment, we look forward to seeing you then.

Colour

Sally
28th Sep 2018
Stylist: Danielle
5.0
Appointment verified by SALONGENIUS Software

Beautiful highlights ~ just the colour I was after ~ friendly staff, lovely salon

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your 5* review, We are glad you loved your colour by Danielle, we look forward to seeing you again soon!

Good

Anonymous
25th Sep 2018
3.5

Got what I asked for happy bunny will make another appointment with Amber

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your review, we are glad you had a great experience, we look forward to seeing you at your next appointment

Very pleasing

Abby
18th Sep 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

The whole time I was there I felt very well taken care of. Amber was really nice and I'm really happy with what she did!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your kind words about Amber, We look forward to seeing you again soon.

Excellent

Laura Kashmiry
16th Sep 2018
Stylist: Amber
5.0
Appointment verified by SALONGENIUS Software

Please note I think her name was Amber. It might have been Danielle. Absolutely love my haircut and stylist was so friendly and done a wonderful job. I’ll definitely be coming back

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thanks for your lovely comments it was Amber that did your hair, we are glad you enjoyed your experience and look forward to seeing you again soon.

Excellent

Lesley Graham
11th Sep 2018
4.5
Appointment verified by SALONGENIUS Software

First time I have been to Braintree T&G and have to say I was very impressed. Excellent service - everyone was really friendly and great value for money.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your kind review, we are glad you had a great first experience, we look forward to seeing you again soon.

Great Salon

Gerry Loveday
2nd Sep 2018
Stylist: Samuel
5.0

A wonderful visit very relaxed atmosphere in the sa!on. Danielle advised me about my colour and she did a fantastic job. Sam did an amazing cut. Thank you for a wonderful appointment with you.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, and your kind comments about our stylists Danielle and Sam. we look forward to seeing you again soon.

Exactly what I asked for

Kaetie McElroy
1st Sep 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Haven’t been to a salon for a long time. They listened to what I hoped to do with my hair and went above and beyond to revive my hair. Thanks guys. Can’t wait to come back

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for your kind comments about our team, we look forward to seeing you again soon.

Top notch hair cut!!

Sally
28th Aug 2018
Stylist: Toni
5.0
Appointment verified by SALONGENIUS Software

Service was wonderful. Made me feel really special...

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you Sally for your kind comments, we look forward to seeing you again soon.

Glad I went

Angie rutland
24th Aug 2018
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Needed a fringe trim . Hadn’t had a positive experience at Braintree last year so thought twice about going in. So glad I did -

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time and leaving a review and for trying us again! we are glad you enjoyed your visit for a fringe trim! we look forward to seeing you again soon.

Refresh & Tint

Wendy Lodge
22nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Such a lovely visit with great atmosphere just an absolute pleasure as always and to top it off a beautiful hair colour too.
Thank-you to a wonderful team.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thanks for leaving a review Wendy we are glad you were happy with your visit, we look forward to seeing you again soon,.

Nervous day at the Salon

Wendy Hutchinson
17th Aug 2018
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

I arrived at the Salon to get a totally new look...the staff especially Sam and Paul ( i think it was Paul) were sooo lovely and put me at eaze. I went drom a bob to a sophisticated very short messy cut, i was sooo nervous. I had the cut and a colour and wasnt sure if it suited at first but now I love it! The guys were great, the cut is amazing...thank you so much for making this 50+ frump into a young hip 50+......ive even purchased some black.patent DM's to finish my look. Xx

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad that you are pleased with your brand new look! Sam and Paul look forward to seeing you again soon.

Toner and Cut

Stephanie Holdstock
12th Aug 2018
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Paul and Amber did an amazing job correcting the brassiness of my hair, freshening up my look by taking all the weight out of my hair and giving it more shape and volume by adding layers. Amazing service from both stylists, will definitely be back soon!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Braintree

Thank you for taking the time to leave a review, we are glad you are happy with your hair by Paul and Amber, we look forward to seeing you again soon.