Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

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Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
343 verified reviews
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Value
Result
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Filter by rating

Excellent stylist

Mrs Donna Kindred
12th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always friendly , put my trust in her regarding cut and colour and she knows what I’d suit. Always a fab cut what lots of people comment on

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Response from Saks Hair Chester le Street

Thank you Donna, it's great to hear that our very loyal clients still feel this way after years of coming to us.xx

Fabulous, every time

Monique Mackay
11th Oct 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Knows my hair and how it behaves and cuts and styles it to look its best. I always leave happy.

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Response from Saks Hair Chester le Street

Thank you for the great feedback Monique, we do appreciate it. Thank you for being a loyal client for so many years.x

Amazing hair salon

Keren Tweedy
10th Oct 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Never had such a lovely experience as I have had going to Saks, Stacey is brilliant and my hair always looks, smells and feels amazing! Such a genuinely nice bunch of people!

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Response from Saks Hair Chester le Street

Thank you for you lovely comments Karen. Stacey is an amazing stylist so pleased you agree.x

Mrs

Irene Coupe
8th Oct 2023
2.5
Appointment verified by SaloniQ Software

Stylist was lovely but I was disappointed with the blowdry no body limp hair and for the mony I paid it wasn't good.When I got home my husband couldn't believe I'd been to the Hairdressers so sorry I will cancel my next appointment. Irene

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Response from Saks Hair Chester le Street

Oh Irene! I am so sorry the blow dry was not as you wanted. We obviously want our clients to be 100 percent happy with both the style and the service you have received. Nicola the Salon Manager will call you tomorrow to arrange a complimentary blow dry if you are happy to give us another chance to get it right for you. So sorry you were disappointed.

Mrs

Sarah Green
5th Oct 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Always does my hair absolutely fabulous she drys my hair so well it lasts for days

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Response from Saks Hair Chester le Street

Thank you Sarah,we are grateful for your feedback that is so good to hear.x

Lovely morning

Sharon Shawn
5th Oct 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Always a pleasure to come to saks in Chester Le street, being coming for years off and on now. Always professional and welcoming, thanks to all the staff especially Katie x

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Response from Saks Hair Chester le Street

Thank you for taking time to give feedback Sharon, and so pleased you are happy with the salon and Katie after being with us for a long time! Great to hear.xx

Recent visit

Robert Goodwin
4th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always asking what we are doing today, previous visit changed style of hair and gave excellent advice on style I had chosen and explained in detail how she was going to do this, always very helpful polite and very good customer interaction in regard conversation

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Response from Saks Hair Chester le Street

Thank you for the positive feedback Robert, I will pass this on to Zoey.

Recent visit

Robert Goodwin
4th Oct 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Zoey always asking what we are doing today, previous visit changed style of hair and gave excellent advice on style I had chosen and explained in detail how she was going to do this, always very helpful polite and very good customer interaction in regard conversation

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Response from Saks Hair Chester le Street

Thank you for taking time to give the positive feedback Robert, it is good to hear I will pass this on to Zoey.

Hair cut day

Carol Minto
3rd Oct 2023
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Always good - love my head massage and all the staff are lovely. Love my chat with Nicola whilst she’s doing my hair ?

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Response from Saks Hair Chester le Street

Great to hear from a long standing regular client! thank you Carol.x

Consistent excellent

Mrs Susan Hope
29th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always feel made to feel important and receive excellent advice. I travel 20 miles to get me hair done by Nicola and the team

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Response from Saks Hair Chester le Street

Thank you Susan. It is always lovely when our most loyal clients still feel this way after years of visiting us at Chester-le-street !xx

Highlights

Racheal Milton
28th Sep 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Stacey Louise was fantastic today. She really listened when I explained what I wanted and gave me excellent advice.
She explained everything thoroughly. I was over the moon with the results. Extremely professional, obviously very knowledgeable with colour procedures.
Already booked in for my next two appointments. Highly recommend.

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback Rachel. Stacey Louise is an amazing hair stylist! Thanks again!x

Wonderful

Mrs Sylvia Barnes
28th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely hair colour and cut as always
Thank you Nicola very relaxing

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Response from Saks Hair Chester le Street

Thank you Silvia for the lovely words about Nicola. Hope you are well, and see you soon.x

Roots and highlights

Julia Taylor
28th Sep 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Everyone in salon so happy, polite and helpful, they make u feel special, a lovely atmosphere. Becky is a wonderful colourist and stylist. I recommend her to anyone who is looking to have their hair done.

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Response from Saks Hair Chester le Street

Thank you for the lovely feedback Julia, so pleased you felt the salon has a lovely atmosphere too.x

Another lovely hair do

Elle Thompson
27th Sep 2023
Team Member: Stacey Louise
5.0

Was at Saks Chester le street yesterday 26th September and yet again Stacey did my hair lovely. Ive watched Stacey grow from an apprentice to where she is today . I am so very proud of her such a warm good hearted person and I look forward to each appointment. Just love going to Saks, its just like home from home , such beautiful girls and always very helpful . You are all stars .

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Response from Saks Hair Chester le Street

Elle, Thank you for that feedback it means a lot! Stacey and the girls are doing something right when a client has stayed 23 years at the same salon and you still love to visit! Thank you and see you soon.xx

Fantastic

Ms Lisa Rutherford
26th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Amazing cut. Nicola really takes time to listen and provide advice. Looking forward to another visit

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Response from Saks Hair Chester le Street

Thank you Lisa, it is greatly appreciated!x

Another fabulous experience

Margaret Coulbeck
26th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always look forward to my visit. Service is always consistently great. I have never been disappointed and trust Nicola and the girls implicitly. I’ve felt part of the Saks family for many years. Highly recommended.

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Response from Saks Hair Chester le Street

Aw, lovely words Margaret. You have been with we since the year 2000 and are a friend to us all as well as a client. xx

Great experience

Janette Carroll
26th Sep 2023
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always I was made to feel relaxed and welcome. I'm very pleased with the results!

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Response from Saks Hair Chester le Street

Thank you for the great feedback Janette, Stacey Louise is a fab stylist.x

Fabulous

Ms Tracy Joisce
20th Sep 2023
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Always a pleasure.

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Response from Saks Hair Chester le Street

Thanks Tracy!x

Happy customer

Anonymous
19th Sep 2023
5.0

I always enjoy my visits to Saks. Nicola understands my hair so well and always delivers a cut that I can manage myself between visits. She is always willing to make suggestions and share styling tips.

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Response from Saks Hair Chester le Street

Thank you for the feedback.x

Happy customer

Anonymous
19th Sep 2023
5.0

I always enjoy my visits to Saks. Nicola understands my hair so well and always delivers a cut that I can manage myself between visits. She is always willing to make suggestions and share styling tips.

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Response from Saks Hair Chester le Street

Thank you for the great feedback, so pleased you love Nicola and the salon.x

Great service and lovely staff

Hayley Leyland
14th Sep 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is a fantastic hairdresser and such a lovely lady.
I always feel relaxed in the salon. The staff obviously get on very well together, lots of laughter and a fab atmosphere.

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Response from Saks Hair Chester le Street

Thank you for the lovely review, it's good to know clients notice the team get on so well.xx

Happy customer

Susan Kirkpatrick
14th Sep 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent friendly service ,my hair was cut and styled exactly how I wanted it.

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Response from Saks Hair Chester le Street

Pleased to hear you enjoyed your visit Susan and that we got it exactly how you wanted it. Thank you for reviewing.x

Visit on 12 September

Rody Burton
12th Sep 2023
Team Member: Zoey
5.0

As always an excellent professional stylist. Thank you!

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Response from Saks Hair Chester le Street

Thank you for the kind words about Zoey Cody, it is appreciated! ?

Half head / cut blow dry

Susan King
9th Sep 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

As always brilliant service great results. Always look/feel great when I leave. Very happy customer that’s why I’ve been going since it opened.

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Response from Saks Hair Chester le Street

Than you for that Susan, It's lovely when such a loyal client can still say this after 23 years of visiting us! Hope you are well and see you soon.x

Excellent service

Tina Holden
7th Sep 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Excellent service and extremely happy with my haircut. I won’t be using any other salon in the future

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Response from Saks Hair Chester le Street

Tina thank you for some great feedback, pleased to hear you feel this way! x

Wonderful

Margret Wilkinson
6th Sep 2023
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Becky is so friendly and helpful. She is a very professional and I have been disappointed with the cut, colour and style.

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Response from Saks Hair Chester le Street

Margaret, could you just confirm you are unhappy with the cut, colour and style? or should it say you have never been unhappy? Thank you.

Excellent as always

Mrs Beverley Loughlin
5th Sep 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent haircut once again from Nicola. Best hairdressers in Chester-le-Street by far.

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Response from Saks Hair Chester le Street

Oh thank you Beverly, we have to agree! xx

I wouldn’t go anywhere else!

Lisa Clark
2nd Sep 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I’ve been using Saks for a few years now and I wouldn’t go anywhere else! They staff are lovely especially Stacy. She knows how I like my hair without me even having to say anything. The past few visits I’ve had to take my son with me and all the staff have made him feel welcome even spoiling him with a hot chocolate. They’re all just wonderful!

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Response from Saks Hair Chester le Street

Love this review, it is lovely to hear that the team are not only good to you but also to your son! thank you.x

New client

Julie Dugless
31st Aug 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

My first appointment was a cut & blow dry. At my first visit my stylist gave me a consultation about colour I enquired about. I booked another appointment for my colour and can say I am very happy with her advise and my hair I love it and found my new hairdresser.

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Response from Saks Hair Chester le Street

Thank you, always good to hear from our new clients!x

Hair

Mrs Jackie Whalen
29th Aug 2023
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey & staff very friendly. I have a mobility problem and they are always happy to help with moving from one place to another. This is all appreciated. Stacey is a very good stylist.

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Response from Saks Hair Chester le Street

Thank you for leaving the positive feedback Jackie, it is appreciated!x

Review from appointment on 12/8

Anonymous
26th Aug 2023
5.0

Always a great hair experience at this salon - everyone friendly and attentive - Zoey in particular always brilliant sorting out my hair - would always recommend them!

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Response from Saks Hair Chester le Street

Thank you, that is kind of you to say so.x

Toner, cut and style

Mrs Gillian Ruijgvoorn-Form
25th Aug 2023
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

As usual had a great experience and came out with exactly what I wanted.

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Response from Saks Hair Chester le Street

Thank you for that Gillian, I am pleased Zoey continues to keep you happy with hair and service. Great news! xx

Excellent service

Lyn Wiffen
24th Aug 2023
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Great hair colour and style, friendly salon

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Response from Saks Hair Chester le Street

Thank you Lyn, we appreciate it! x

Gents Cut

Mr Neil Blackler
22nd Aug 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very friendly and professional, excellent hair cut

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Response from Saks Hair Chester le Street

Thank you for your feedback Neil it is great to hear!

Amazing

Ashleigh
21st Aug 2023
Team Member: Zoey
5.0

Gorgeous salon with the nicest staff. Zoey is a miracle worker, nothings ever too much of a job and shes always super honest with what she think will/wont work and offer suggestions to help decide whats best. Very well priced for all services too.

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Response from Saks Hair Chester le Street

Thank you for the great review for Zoey! She is amazing and we are so pleased you love what she advises! thanks again! x

Cut & blow dry

Mrs Margaret Watson
19th Aug 2023
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always first class that's why I'm a long term customer

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Response from Saks Hair Chester le Street

Thank you for the great feedback Margaret! we are so happy you still feel this way after many years of visiting us! x

Roots and highlights

Anonymous
18th Aug 2023
5.0

Absolutly over the moon with my colour. Becky was so patient and helpful with me as I had just had a spinal operation so every care was taken with me.

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Response from Saks Hair Chester le Street

Thank you for the review, so pleased to hear you felt you had such a caring visit and are pleased with your colour. Hope you have a speedy recovery.x

Always a pleasure

Ms Ellie Thompson
15th Aug 2023
5.0
Appointment verified by SaloniQ Software

I've been coming here to saks over 19 years now and each time I come I get a warm welcome. Stacey Lou does my hair and she is such a lovely girl ,I class her as a friend more than my stylist.Infact all the staff are lovely , such a lovely bunch of girls. I'd never think if going anywhere else .Looking forward to my next visit .

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Response from Saks Hair Chester le Street

Ellie! What a lovely review. You are a special lady and we all look forward to seeing you. Thank you.xx

Saks hairdresser Chester le Street

Denise Hooper
12th Aug 2023
5.0
Appointment verified by SaloniQ Software

Always a warm welcome.
Friendly and professional staff .
Keep up the good work girls x

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Response from Saks Hair Chester le Street

Hi Denise, thanks for the great review, I am so pleased to hear how you feel about the girls! thank you.x

Me time

Mrs Gillian Barnes
12th Aug 2023
5.0
Appointment verified by SaloniQ Software

Lovely couple of hours being pampered in great company by a lovely professional team

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Response from Saks Hair Chester le Street

Awe, that's so kind to say Gillian, we love a catch up with you. Especially holiday idea's! Thanks for being a loyal client for so long!x

Always a fabulous service

Miss Wendy Harmar
12th Aug 2023
5.0
Appointment verified by SaloniQ Software

Lovely clean salon, all of the girls are super friendly, professional and knowledgeable, top notch products wouldn't trust any other salon. Katie always does my hair and treatments and couldn't be more lovely, she knows my hair well by now and always does a superb job, well done saks chester le street ? ? x

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Response from Saks Hair Chester le Street

Thank you for that Wendy, it means a lot to hear your views about how Katie looks after you and how you enjoy your visits! x

Excellent

Helena Hone
9th Jun 2023
5.0

Visited today for first time and brought my friend along.
We were greeted by a very friendly happy Zoey and her colleagues.
Zoey was very professional and conscientious, as was Emma who was dealing with my friend.
I felt that my request for my hair colour and cut was met with 100% concern.
The outcome exceeded my expectations!
I was very happy and look forward to future appointments!
Thank you for this exceptional experience!
Helena

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Response from Saks Hair Chester le Street

Helena, I would like to first apologise for missing this review for so long. I would like to thank you for taking the time to review us, and I will pass it on to Zoey and Emma. It is great to hear this especially since you have never visited us before.x

Happy hair days

Stephanie Cowie
11th Oct 2019
5.0

Once again I have left the salon feeling a million dollars and have had so many compliments from complete strangers, thank you Nicola for your expertise, you make every visit a pleasure ?

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Response from Saks Hair Chester le Street

Hi Stephanie, thank you for the kind words. Nicola is an amazing stylist and I am so pleased you have been so loyal to us for all of those years! x