Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
261 verified reviews
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Filter by rating

First time in Salon

Heather Peart
16th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

First time at SAKS Bishop Auckland today and tbh I was very nervous.
Lovely atmosphere on arrival, welcomed and offered a choice of beverages.
Melissa was fantastic, listened to what I wanted and offered advice on cut and upkeep.
Very happy with my cut and finish today and will certainly be back.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Heather,

Thank you so much for taking the time to leave a review about your experience at our salon. We're thrilled to hear that you found our atmosphere welcoming and enjoyed your choice of beverages. We understand that trying a new salon can be nerve-wracking, but we're glad that Melissa was able to ease your nerves and provide you with a fantastic cut and finish. We pride ourselves on listening to our clients' desires and offering professional advice, so we're delighted that you were happy with the result. We can't wait to welcome you back to our salon in the future.

Best regards,

The Team at Saks Hair & Beauty Bishop Auckland

Blow dry or blast off?

Anonymous
10th Jan 2025
3.5

When I'm paying for a blow dry I don't want my hair blasting off with alot of heat and then having to have it straightened to smooth it out. It seems lazy to do this and it's getting more common in your salon

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Response from Saks Hair & Beauty Bishop Auckland

Hi there,

Thank you for taking the time to leave us a review. We apologize for any inconvenience you experienced during your visit. We pride ourselves on delivering high-quality services, and it seems like we may have missed the mark this time.

We appreciate your feedback and we will work towards improving our blow dry techniques to ensure a smoother and more comfortable experience for our clients. Our goal is to always exceed our guests' expectations, and we regret that we did not meet yours.

We hope to have the opportunity to make it up to you in the future. Thank you for choosing our salon and we look forward to seeing you again soon, if you wish to contact me for a confidential chat I will assure you that I will investigate why you service was not acceptable.

Best regards,
Pauline Smith (Salo owner)
The team at Saks Hair & Beauty Bishop Auckland

Always good

Kate Brooke
8th Jan 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Melissa is always wonderful

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Dr

Iris Morgue
8th Jan 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Outstanding professional stylist! Melissa consistently creates great haircuts. She is very friendly and always creates a welcoming and relaxing atmosphere. I recommend Melissa and the rest of team to anyone who wants to look and feel good.

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Going Grey

Ruth Cunningham
7th Jan 2025
Team Member: Melissa
4.0

Melissa listens to my feedback from previous salon visit. We agree on style, cut etc. Melissa is very pleasant. Happy with final result.

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Christmas visit

Mrs Liz Thompson
23rd Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Good as ever

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Excellent

Sheila Head
19th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual Gemma did a wonderful job. Much appreciated. Friendly while remaining professional.

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Gel nails 💅🏼

Helen
19th Dec 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie + Katie
I always love my treatments at Saks, the girls are always so welcoming and professional. Great pamper session!

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*****

Barbara Hodgson
18th Dec 2024
Team Member: Gemma
5.0

Loved my hair every time Gemma has done it and it's always how I like it. She always makes you feel welcome in the salon.

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Nails and Eye Package

June Pennick
18th Dec 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon. As always Amy goes the extra mile to ensure all treatments are completed perfectly. She is a perfectionist 🥰

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Great Hair Care

Fiona Otterwell
17th Dec 2024
Team Member: Jessica
4.5
Appointment verified by SaloniQ Software

Really grateful to Jess for the advice that she gave me on how to keep my hair curly she gave me a great haircut. Did exactly what I asked.

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Always fabulous

Suzanne Coverdale
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous service, friendly, professional lovely team, especially Gemma 😊

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Best Hairdressers by far.

Nicola Lee
13th Dec 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love my time at Saks. It always feels like such a treat. All of the staff in Bishop Auckland are lovely. Melissa always listens to what I would like and gets it spot on every time. She is always happy to give me advice about my hair.

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Always a pleasure

Andrea Lowes
13th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Cut and blow dry

Debbie Ford
13th Dec 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Thank you Selby. You have cut my hair so well again. No lego straight fringe.

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Colour

Helen
13th Dec 2024
5.0

Excellent as always! ❤️

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Hair colour and style

Mrs Gail Summerson
13th Dec 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma, and all the staff, are so friendly and make you feel so relaxed and comfortable. Gemma always does a brilliant job and makes me feel so much better when she does my hair

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Hair appointment

Mrs Tracey Jones
12th Dec 2024
5.0

Brilliant as usual, cut just right and highlights perfect x

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Extensions

Susan Holden
11th Dec 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia was fabulous. She and Pauline did an amazing job and the result is fantastic.
I love my extensions. Thank you very much!

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A first class experience

Susan Bateson
11th Dec 2024
Team Member: Melissa
5.0

Excellent as always. I appreciate the reliability of this salon and the pleasant staff.

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Hair cut

Toni Wallace
10th Dec 2024
Team Member: Issac
4.5
Appointment verified by SaloniQ Software

Issac always knows what to do with my hair. Even the littlest of trims makes my hair feel fabulous

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Cut & colour

Linda Clarke
9th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess has been wonderful, so caring and kind in helping me with my hair during chemo and after. I am very sad that she is leaving, I will miss her, she’s very talented.🥲❤️

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Great as usual

Helen Coverdale
6th Dec 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Always a great cut and a great curly blow dry, and always entertaining!

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Beautiful nails

Linda Clarke
28th Nov 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Very relaxing, very friendly felt like a good treat

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Trim and therapy

Susan Siddle
28th Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual excellent service, all friendly pleasant staff.

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Lovely as always

Jem Dearnley
25th Nov 2024
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

My hair looks and feels lovely, I felt very well taken care of

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Best service ever

Claire Proud
22nd Nov 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Amazing service as usual ,perfect colour I love it ❤️

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Gel nails

June Pennick
21st Nov 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Another excellent visit to the salon today. Stevie always goes the extra mile making sure everything is perfect. Thank you Stevie. Loving the new colour x

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Beautiful balayage

Victoria Simpson
19th Nov 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Amazing cut and balayage colour, which is testament to the superior skills of Melissa, who is a talented stylist and colourist.

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Perfect cut and colour

Claire Wright
14th Nov 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Just amazing,love saks Bishop Auckland,especially stylist Jessica,she is so professional and listens to everything you say about what you need,also other girls in salon make you feel so welcome from start to finish ♥️

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colour and cut

Diane kay
7th Nov 2024
Team Member: Selby
5.0

always good colour and cut and lovely staff

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Hair stylist

Linda Clarke
5th Nov 2024
Team Member: Jessica
5.0

Excellent as always, very careful and gentle cutting my very elderly mams hair

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Response from Saks Hair & Beauty Bishop Auckland

Hi Linda, thank you so much for leaving us such a kind review! We're so happy to hear that we were able to provide careful and gentle service for your mom's hair. Our team at Saks Hair & Beauty Bishop Auckland always strives to make our clients feel comfortable and well taken care of. We appreciate your loyalty and we hope to see you and your mam again soon! Take care, The team at Saks Hair & Beauty Bishop Auckland

Cut and blow dry

Carol Nicholson
4th Nov 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I always ask for Issac. The way he does my hair is excellent. He is friendly and professional.

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Saturday visut

Mandy Fletcher
3rd Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was efficient as always. Did my hair just as I like it.

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Ms

Pauline Milburn
1st Nov 2024
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

She cut my hair very well just how I wanted it.

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STUNNING

Katie Burns
31st Oct 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Girl knows her stuff. Hair is STUNNING 😍

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Response from Saks Hair & Beauty Bishop Auckland

Hi Katie, thank you so much for leaving us such a kind review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your stunning hair. Our team takes great pride in their skills and knowledge, and we are always happy to share our expertise with our lovely clients like yourself. We hope to see you again soon and help you maintain that gorgeous hair of yours! Take care, The team at Saks Hair & Beauty Bishop Auckland.

Feeling Good Again

Kath Billingham
30th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma always puts me at ease, gives me professional advice, makes me laugh and styles my hair beautifully. Thank you Gemma

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Response from Saks Hair & Beauty Bishop Auckland

Hi Kath,
Thank you for taking the time to leave such a lovely review. We are thrilled to hear that Gemma made you feel at ease, gave you professional advice, and left you with a beautiful hairstyle. We truly appreciate your kind words and will make sure to pass on your compliments to Gemma. We hope to see you again soon at Saks Hair & Beauty.
Best,
The Team at Saks Hair & Beauty Bishop Auckland

Fantastic as always

Helen Coverdale
27th Oct 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Fantastic as always!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Helen,

Thank you for leaving us such a lovely review! We are thrilled to hear that you had a fantastic experience with us at Saks Hair & Beauty Bishop Auckland.

Our team works hard to ensure that every visit is enjoyable and we are happy to know that we have met your expectations. Thank you for your continuous support and we hope to see you again soon.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland.

Long term customer

Moira Barnes
26th Oct 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As per usual, brill!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Moira, thank you for your stellar review! We're thrilled to hear that we were able to meet your expectations once again. We always strive to provide top-notch services for all our clients, so it's great to know that our efforts have been appreciated. It's been a pleasure having you at our salon and we can't wait to see you again soon! Best regards, the team at Saks Hair & Beauty Bishop Auckland.

Great haircut

mrs shirley race
26th Oct 2024
Team Member: Melissa
5.0

Recently started having my haircut with Melissa after having a mobile hairdresser for over 20 years. And all I ask myself is why did I not return to the salon to have my haircut? I last visited Saks when they had the shop next door and changed to a mobile as it was easier at the time due to family circumstances. Melissa cuts my hair absolutely brilliantly and I am so glad to have found her. The rest of the team are always pleasant which in itself is wonderful. So happy with my new hair stylist and cannot praise her highly enough!!! This review is being left after 2 previous appointments and may there be many more!!!!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs. Shirley,

Thank you so much for taking the time to leave such a lovely review for our salon! We are delighted to hear that you have found a new hair stylist in Melissa. We completely understand that life can get busy and sometimes convenience is key, but we are so grateful that you have chosen to return to our salon after all these years.

We are thrilled that you are happy with your haircut and have had such pleasant experiences with our team. We will make sure to pass on your praise to Melissa and the rest of our staff. It means a lot to us to have such a satisfied customer like yourself.

We look forward to seeing you at your future appointments and we hope to continue providing you with excellent service and beautiful hair. Thank you for choosing Saks Hair & Beauty Bishop Auckland.

Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Super Team

Suzanne Coverdale
24th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure having my hair done by Gemma in Saks Bishop Auckland. Great team!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Suzanne,

Thank you for your lovely review! We are delighted to hear that you had a fantastic experience with Gemma at Saks Bishop Auckland. Our team works hard to ensure that every client feels welcomed and leaves feeling satisfied with their hair.

We appreciate your continued support and look forward to seeing you again soon. Don't hesitate to let us know if there is anything we can do to make your next visit even more enjoyable.

Take care and have a great day!

The team at Saks Hair & Beauty Bishop Auckland.

Good hair day

Joan Short
8th Oct 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Enjoyed a good experience at Saks today and I am very pleased with the results of my hair.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Joan,

We're thrilled to hear that you had a good experience at our salon and are pleased with the results of your hair! Thank you for taking the time to leave us a review.

We pride ourselves on providing top notch service and making our clients feel great about their hair. We hope to see you again soon for all your haircare needs.

Cheers,
The Saks Hair & Beauty team in Bishop Auckland

Eyes

Lynn Butler
7th Oct 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie was very pleasant and professional and made you feel very comfortable

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lynn,

Thank you so much for your kind review! We are thrilled to hear that Stevie provided you with a pleasant and professional experience during your visit. Our team strives to make all of our clients feel comfortable and we are happy to hear that she succeeded with you.

We hope to see you again soon!

Best wishes,

The Saks Hair & Beauty Bishop Auckland team

Brandly

Billie Jean aldreson
3rd Oct 2024
Team Member: Melissa
5.0

Wedding day July 28th Friday evening yes. Bridesmaids 2 nails hair home party

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Gents cut

Anonymous
3rd Oct 2024
Team Member: Gemma
5.0

Brilliant service

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My regular appointment

Janet Coates
30th Sep 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Fabulous as always xxx

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Response from Saks Hair & Beauty Bishop Auckland

Hi Janet,
Thank you for trusting us with your hair and beauty needs. We are thrilled to hear that you had a fabulous experience at our salon. It means a lot to us that you continue to choose us again and again.
We truly appreciate your kind words and support.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Colour and cut

Cheryl Bell
29th Sep 2024
Team Member: Selby
4.5
Appointment verified by SaloniQ Software

Fab

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Wonderful as always

Kate Brooke
27th Sep 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa has cut and styled my hair for years. The salon staff are always welcoming and helpful, and I wouldn’t go anywhere else!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Kate Brooke,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that Melissa has been your go-to stylist for years and that you always feel welcomed and assisted by our team.

At our salon, we value building long-lasting relationships with our clients and providing a comfortable and friendly atmosphere. It's great to know that we are succeeding in that aspect.

We appreciate your loyalty and trust in our services. We look forward to seeing you again soon for your next visit.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Excellent as always

Lesley Richardson
27th Sep 2024
5.0
Appointment verified by SaloniQ Software

Katie did a great facial today - sooooo relaxing, she's very skilful at head, neck and shoulder massage which is a perfect compliment to the facial skin treatment. Thank you.
Then Melissa did my cut and colour - I asked for a different cut this time which she accomplished with her usual flair. I rate Melissa's skills very highly and the effiviency, friendliness and warmth of all the staff at Saks, Bishop Auckland which is why I've been a customer for over 30years.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lesley,

Thank you for taking the time to write such a lovely review! We are so happy to hear that you had a great experience with both Katie and Melissa. Our team at Saks Hair & Beauty Bishop Auckland takes great pride in providing our customers with high quality and relaxing treatments.

We are delighted that Katie's skillful head, neck, and shoulder massage added to your facial experience. We will make sure to pass along your kind words to her. And we are glad that Melissa's flair and expertise met your expectations during your cut and colour appointment.

We truly appreciate your loyalty and support over the past 30 years. It means a lot to us that you continue to choose us for your hair and beauty needs. We look forward to welcoming you back to our salon soon.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland.

Friendly atmosphere

Lisa Wlodarczak
22nd Sep 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has cut and colored my hair for years now she is a brilliant stylist , she tells me what I need doing most of the time 😂 she is not just my stylist. I consider her a very good friend, all the team are also brilliant love visiting the salon as its so relaxed

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lisa,

We're thrilled to hear that you have been a loyal customer of Gemma's for years and that you consider her not just a stylist, but a good friend as well. We always strive to provide a friendly and relaxed atmosphere at our salon, and it's wonderful to know that you enjoy visiting us.

We will make sure to pass on your kind words to Gemma and the rest of our team. Thank you for taking the time to leave us a review, it means a lot to us.

Warm regards,
The Saks Hair & Beauty Bishop Auckland team