Saks Hair & Beauty Bishop Auckland

4.91
113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Reviews

4.91
87 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Mrs

Jackie Harrison
6th Jan 2024
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was chatty and friendly, she offered me coffee, cut and styled my hair the way I wanted and checked if I was happy with the result

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Nail update

Susan Holden
5th Jan 2024
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Amy is a lovely person who has looked after me and my treatments for the last 10 years. She’s very professional and I wouldn’t dream of going anywhere else!

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Perfect as always

John Wearmouth
4th Jan 2024
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Known Gemma for years and being going to Saks Bishop Auckland even longer, she’s a top stylist and all the staff are friendly and helpful

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Amazing

Claire Proud
4th Jan 2024
Stylist: Issac
5.0
Appointment verified by SaloniQ Software

Absolutely fantastic, best hairdressers ever

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MR

Karl Logan
23rd Dec 2023
Stylist: Jessica
5.0

Excellent service ,cutting second to non as an ex hairdresser her precision to detail was very impressive, customer skills made me feel confident of her abilities, I would and will recomend her to all my friends and colleagues

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Response from Saks Hair & Beauty Bishop Auckland

Hi Karl,
Thank you so much for taking the time to leave us such an amazing review! We are so glad to hear that you were impressed with the quality of the service our staff provided. We always strive to ensure that everyone who visits us experiences a memorable salon experience and it is deeply fulfilling to hear that we achieved that for you.

We know that the recommendations of satisfied customers are what help us build our business, so we really appreciate you spreading the word to your friends and colleagues.

Thank you again for your words of support, we really do appreciate it.

Warm regards,
The Team at Saks Hair & Beauty

Ms

Sharon Cruddace
23rd Dec 2023
Stylist: Selby
5.0
Appointment verified by SaloniQ Software

Excellent

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Perfection in a hair style

Jessica Moore
22nd Dec 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely love my new shorter hair and the colour is absolute perfection. This is why I’ve been a client of Melissa’s for 10 years plus!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jessica,

We're so pleased to hear that you love your new shorter hair and the perfect colour. It's fantastic that you've been a devoted client of Melissa's at our salon for the past 10 years! We sincerely appreciate your feedback and loyalty and we're so glad to have been able to make you feel beautiful.

Thank you for taking the time to leave your review and for continuing to trust us with your look. We hope to see you again soon!

Warm regards,
The team at Saks Hair & Beauty Bishops Auckland

Salon Experience

Denise Currie
22nd Dec 2023
Stylist: Issac
5.0
Appointment verified by SaloniQ Software

Always gives individual attention, listens, advices and takes a genuine interest in your wellbeing, makes your experience relaxing and special

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Value
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Response from Saks Hair & Beauty Bishop Auckland

Hi Denise,
Thank you for taking the time to review our services. We really appreciate that you value the individual attention that you receive and the advice from our team. We always strive to make your experience relaxing and special, as we know how important it is for you to feel confident with each visit. Your wellbeing is always at the heart of what we do and we value our customers' feedback.
It was great to have you as our guest, so we sincerely hope to see you at Saks Hair & Beauty soon.
Warm regards,
The Team at Saks Hair & Beauty

Fabulous

Jackie Gent
21st Dec 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is excellent in every respect. She is talented, professional and a genuinely lovely girl. She has been my stylist for many years and she is second to none.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jackie,

Thank you so much for your kind words about Gemma. We are thrilled you continue to be a loyal customer and grateful for your appreciation of the care and attention our team provide.

Gemma’s expertise and level of service is something we pride ourselves on here at Saks Hair & Beauty and we are delighted to be able to offer you help and advice to achieve the look you desire.

We hope you will continue to visit us in the future to see what other new and exciting services we may have to offer.

Thank you again,

The team at Saks Hair & Beauty.

Massage

Valarie Breckan
19th Dec 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Massage with amy is absolutely devine.lovely girl and very friendly

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The Best!

Suzanne Coverdale
15th Dec 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous experience as usual, so lovely to see Gemma back too. Always a pleasure and nothing is ever too much trouble from everyone. Fabulous team xx 😘

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Response from Saks Hair & Beauty Bishop Auckland

Hi Suzanne!
We’re thrilled to hear that your experience at Saks was a great one as usual. We’re also glad to have Gemma back and that she was able to make your visit special. Our team works hard to make sure each guest is warmly welcomed and taken care of.

We hope to have the pleasure of serving you again soon!

Thanks for the amazing review,
The team at Saks

Excellent

Judith Glaister
15th Dec 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Fantastic service 👏

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Xmas hair

Anonymous
14th Dec 2023
Stylist: Issac
5.0

Fabulous

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Hair colour and style

Anonymous
14th Dec 2023
Stylist: Gemma
5.0

Gemma is very friendly and really makes you feel at ease.

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Value
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Always happy!

Mrs Denise Stout
14th Dec 2023
Stylist: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is my regular stylist and I’m always happy with what she does with my hair and her easy relaxed manner.

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Beyond expectations

Lesley Richardson
13th Dec 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Great joined-up service today - already had facial and hair booked in one after the other (just as I like it) and Amy spotted an opportunity for getting my nails done.

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Short notice cut

Dawn Hopps
13th Dec 2023
Stylist: Jessie
4.5
Appointment verified by SaloniQ Software

Jess..love her..so easy to be with..love the cut..even though she never let's me get what I want!

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Brilliant service

Toni Wallace
12th Dec 2023
Stylist: Issac
5.0
Appointment verified by SaloniQ Software

Always understands what I want. The end results are always amazing. Been to many salons before but now I would never go anywhere else

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Brilliant service

Michelle Aindow
8th Dec 2023
Stylist: Selby
4.5
Appointment verified by SaloniQ Software

Selby is a brilliant hairdresser and such funny and pleasant lady. She listens to what you say and has good advice too. Thanks Selby from a very happy client today. Merry Christmas all 🎄

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Salon experience

Anne Dunnet
7th Dec 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Having been a customer for a lot of years, I have always been extremely happy with the service. The stylists are all very welcoming and very professional.The salon has a welcoming atmosphere.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Anne,

Thank you so much for your kind words and for being a loyal customer of ours for so many years. It's great to hear that you feel welcomed by our stylists and that you value the professional service we offer. We truly appreciate you noticing the positive atmosphere at the salon.

We would like to thank you again for taking the time to share your experience. It's feedback like this that motivates us to continue doing our best every day.

Warm regards,
The Team at Saks

Salon experience

Anne Dunnet
7th Dec 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Having been a customer for a lot of years, I have always been extremely happy with the service. The stylists are all very welcoming and very professional.The salon has a welcoming atmosphere.

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Value
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Christmas highlights

Daisy Preston
7th Dec 2023
Stylist: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie made Daisy feel at ease straight away talking her through everything and helping her to feel less anxious

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Amy

Alison (Gemmas Client) Mathews
6th Dec 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Very efficient and friendly

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Amy

Alison (Gemmas Client) Mathews
6th Dec 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Very efficient and friendly

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Re style

Carol Philipson
4th Dec 2023
Stylist: Gemma
5.0

Brilliant!

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Eyes

Lynn Butler
29th Nov 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Amy is always very pleasant and very welcoming.

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Helen Coverdale
27th Nov 2023
Stylist: Jessica
5.0
Appointment verified by SaloniQ Software

.

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Gemma Richardson

Anthony Guest
24th Nov 2023
Stylist: Gemma
5.0
Appointment verified by SaloniQ Software

Best hairdresser across the North East bar none !!!
Always accommodating and cheerful.

A very key person in the Saks business who I am sure is looked after very ,very well for her service .(and if she isn't she really should be !)

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Brilliant service

Margaret Eadsforth
24th Nov 2023
Stylist: Jessica
5.0
Appointment verified by SaloniQ Software

Jessica is a credit to the salon, as she listens to the customer making them feel valued, she then offers professional advice, and styles my hair better than I expected. I would highly recommend her.

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0-5 boys haircut

Miss Charlotte Brown
17th Nov 2023
Stylist: Georgia
5.0
Appointment verified by SaloniQ Software

Thank you so much to Georgia she always does a fantastic job of my little boy’s hair even when he’s having a wobble! I wouldn’t take him anywhere else.

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Ms

Sharon Cruddace
16th Nov 2023
Stylist: Selby
5.0
Appointment verified by SaloniQ Software

Welcoming and brilliant experience

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Best service ever

Claire Proud
16th Nov 2023
Stylist: Jessie
5.0
Appointment verified by SaloniQ Software

Best experience ever at a salon, fantastic service, friendly and I love my new colour 😍

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Eyebrows

Julie Taylor
16th Nov 2023
Stylist: Amy
5.0
Appointment verified by SaloniQ Software

Great service really friendly.

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Fabulous salon. Georgia and Amy are amazing

Eileen Wharton
9th Nov 2023
5.0
Appointment verified by SaloniQ Software

I’ve been using Saks for years. Melissa and Georgia are brilliant hairdressers. I had my hair done by Georgia today. She’s a lovely young woman and my hair always looks and feels great when she’s worked her magic. Amy is a superb beautician. She tinted and waxed my brows today and I’m very happy. All the staff are warm and welcoming. I always come out feeling great. Thank you.

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Disappointing experience

Anonymous
14th Mar 2020
2.0

Booked my appointment as Saks was highly recommended. The cut was not straight and not what i asked for. I rang the day after to explain my issue to be told i would have to pay again for another cut! Wont go back and had to have my hair corrected at another salon, who confirmed that the original cut was uneven.

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Response from Saks Hair & Beauty Bishop Auckland

Thank you for taking the time to share your experience with us. We understand how frustrating and disappointing it can be to receive a service that is not to your satisfaction. While we strive to ensure customer satisfaction, it seems that we fell short this time. We regret if the service did not match your expectations and we apologize for the inconvenience. We value your feedback and will make sure to use it to work on our customer experience.

With kind regards,
The team at Saks Hair & Beauty Bishops Auckland.

Beauty treatment

Gwen messham
6th Feb 2020
5.0

Great service with fab results

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Foster

Tracie
5th Feb 2020
5.0

Fantastic service great friendly staff definitely go back..

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