Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
370 verified reviews
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Value
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Filter by rating

Love my hair

Sarah Anavberokhai
2nd Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Love my hair. Did just what I asked for. Thank you

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Weekly appointment

Margaret Compton
1st Nov 2025
Team Member: Sy
5.0

5 star

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Saks bishop auckland

Jennie
1st Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie has done it again, beautiful colour and extensions, so talented and customer care is second to none, thanknyou x

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Amazing as always

Gemma Smith
31st Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Every single appointment with Gem is brilliant. She is so talented at what she does. She gives me great hair each time and I always come away feeling confident. She’s a hairdresser, friend & therapist all in one.

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Cut and colour

Emma Lee
31st Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is great asset to the Saks team, she’s done my hair for some time now and also my children’s hair when she first qualified. Georgia is very friendly and makes me feel at ease about changing styles. She is very knowledgable on suitable colour changes that suit my face and skin tone. Always leave the salon feeling good!

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Hair cut girls 6-11

Esmé Congreve-Hemmings
29th Oct 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was so lovely and had my daughter laughing and really got her to not be shy which she usually is around new people. Brilliant cut and really made my little girl feel looked after x

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Excellent Salon

Joanne Smith
29th Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia always does an amazing job with my hair and I’m always really pleased with it, plus the colour still looks great 2 months later. Georgia always gives great advice and is really friendly. In fact, all of the staff are friendly and helpful. I wouldn’t go anywhere else now, I even take my kids (boys) to the salon for their hair cut and that’s always fab also.

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Excellent

Dave Jackson
29th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Simply the best !!!!

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Excellent hairdo

Debbie Chapman
26th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love coming to be pampered by Melissa and I’m really pleased with my hair as always. She’s so friendly and helpful.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Debbie,

Thank you for your lovely review! We're so glad to hear that you love coming to our salon for some pampering by Melissa. We'll make sure to pass along your kind words to her. We're also happy to hear that you're pleased with your hair - our goal is always to make our clients feel their best!

We couldn't agree more, Melissa is not only talented but also incredibly friendly and helpful. It's wonderful to hear that she's delivering consistently great service to you. We look forward to seeing you again soon!

Warmly,

The Team at Saks Hair & Beauty Bishop Auckland

Absolutely Amazing

Bethany Davison
26th Oct 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service! I was worried about getting my hair done with a baby but they looked after us both whilst making sure I loved my hair. I will definitely be going back!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Bethany,

Thank you so much for leaving us such a lovely review. We are delighted to hear that you had an amazing experience at our salon. Our team is always committed to providing exceptional service to all of our clients, including little ones! We are glad that you and your baby felt well taken care of while getting your hair done. We appreciate your support and are thrilled to know that you will be returning to our salon.

We look forward to welcoming you back and helping you love your hair even more. Have a wonderful day!

Warmly,

The team at Saks Hair & Beauty Bishop Auckland

Pedicure

Deborah Jordinson
25th Oct 2025
Team Member: Katie
5.0

Friendly
Professional

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Wash Cut and blow dry

Angela Tranter
24th Oct 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Had a very good consultation today about how my hair looked and how the condition it was in and how to fix the experience was very helpful and very informative and really relaxing my hair is in better condition now

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Fabulous experience

Anne Failds
23rd Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

First time visiting salon all staff were very friendly my stylist was brilliant we chatted about style shape he was extremely helpful and easy to chat too made feel relaxed and welcome x loved the end result it’s fantastic x

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Response from Saks Hair & Beauty Bishop Auckland

Hi Anne,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your first visit with us. It's always our goal to make each client feel relaxed and welcome, and we're happy to hear that you felt that way during your appointment. We take pride in our team's friendliness and expertise, and we're delighted that your stylist provided a fantastic end result for you. We look forward to seeing you again and helping you achieve your desired style.

Thanks again for your feedback!

Best,
The Saks Hair & Beauty team from Bishop Auckland

brilliant

Gillian O’Mara
22nd Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy was brilliant- listened to my needs, lovely cut and finish, relaxed appointment. Thank you!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Gillian,

Thank you for your kind words about Sy and your recent experience at our salon. We are delighted to hear that you had a great time and that Sy was able to listen to your needs and provide a lovely cut and finish. Our team takes pride in creating a relaxed and enjoyable atmosphere for our clients, and we are glad that we were able to achieve that during your appointment.

We value your feedback and appreciate you taking the time to leave us a review. We look forward to welcoming you back to our salon in the future.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Best Hairdressers by far.

Nicola Lee
22nd Oct 2025
Team Member: Melissa
5.0

I always feel welcomed by all of the staff. It is a pleasure to visit your salon.

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Amazing 🤩

Anna Edmunds
21st Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Not wanting to be too dramatic but I adore my hair! So so professional, very charming and the best hair I’ve had in years. Thanks lovely I will be back soon

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Response from Saks Hair & Beauty Bishop Auckland

Hi Anna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you adore your hair and that you had such a positive experience with our team. We always strive to provide professional and charming service, and we're so happy to know that we met your expectations.

Thank you for choosing our salon for your hair needs and we can't wait to welcome you back soon! Your satisfaction is our top priority and we look forward to making your hair look fabulous again.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Visit to Saks

Mrs Liz Thompson
18th Oct 2025
Team Member: Georgia
4.5
Appointment verified by SaloniQ Software

Very good, as always

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs. Liz Thompson,

Thank you so much for your kind review! We are thrilled to hear that you had another great experience with us. Our team is dedicated to making sure each and every visit is nothing short of excellent.

We truly appreciate your continued support and look forward to seeing you again soon. Have a lovely day!

Warm regards,
The team at Saks Hair & Beauty Bishop Auckland

Exceptional service - Sacks Bishop Auckland

Shanaz Russ
18th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I’ve been going to Sacks in Bishop Auckland for a couple of years. I get my hair cut with Melissa, and she’s fantastic. I trust her with my hair. Every visit is a delight, and I always leave happy. I highly recommend this salon to anyone looking for a personalised and professional hair experience.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Shanaz,

Thank you so much for taking the time to share your positive experience at our salon on the Internet. We are thrilled to hear that you have been a loyal customer for a couple of years now and appreciate your trust in our stylist Melissa.

We take great pride in providing a personalized and professional hair experience for all our customers and we are delighted to know that we have met your expectations. We will definitely pass on your kind words to Melissa and the rest of our team.

Thank you once again for recommending our salon to others. We are grateful for your support and look forward to welcoming you back for your next visit.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Cut and Blow Dry

Victoria Bollands
17th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

I absolutely love my new hair cut and the blow dry is amazing! Thank you Sy!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Victoria Bollands,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you are loving your new haircut and blow dry by Sy. We couldn't agree more - they are amazing at what they do!

We are always striving to provide the best services for our clients, and it's wonderful to hear that we have succeeded in giving you a great experience. Thank you for choosing our salon and we can't wait to see you again soon!

Warm Regards,
The team at Saks Hair & Beauty Bishop Auckland

Excellent service

Marion Richardson
17th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always great service, staff all very professional and friendly

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Gemma is fab!

angie craggs
16th Oct 2025
Team Member: Gemma
5.0

Gemma is always so friendly and welcoming- she is a brilliant stylist and I always leave feeling 100% better than when I went in!

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Brilliant as always

Ashley Fenwick
15th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa always makes a fabulous job of my hair . She is great

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Had cut and blow dry

Annette
15th Oct 2025
Team Member: Gemma
5.0

Excellent service, very friendly made me feel welcome, always happy with my cut would definitely recommend

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Colour

Tracie Byers
15th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Requested a little warmer colour and she knows me well so little warmer with tiny bits of sort of copper colour and it’s just what I wanted.

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Cut and blow dry

Debbie Ford
15th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely love my new hair. Thank you Sy.

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Excellent service

Ms Rose Clancey
14th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Friendly, welcoming, working with speed and efficiency for a great cut and style every visit.

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Highlights

Helen Bellas
14th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Visited the salon today for a highlight and lowlights very pleased with the result . A very enjoyable experience

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Great

Fiona Otterwell
14th Oct 2025
Team Member: Sy
4.5
Appointment verified by SaloniQ Software

Simon looked after my Mum and I brilliantly

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Hair appointment

Yvette Raine
11th Oct 2025
Team Member: Georgia
5.0

Always a pleasure to have my hair done by Georgia, she’s such a lovely person. And always does my hair fabulous.

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The best salon in bishop

Wendy Haytouf
10th Oct 2025
Team Member: Selby
5.0

Love this young lady always love getting my hair done she always makes me feel good great chat always polite gives me great advice on my hair & products when I ask & of course made to feel so relaxed & welcome nothings a bother 👌🏻

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Hair cut with sy

Anonymous
9th Oct 2025
5.0

First time had my hair cut with sy..and first time been to saks for many years as i dont live in the area
Was made very welcome at the salon and felt totally at ease with sy
I loved how he cut my hair and will definately book again when i am in bishop auckland

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Response from Saks Hair & Beauty Bishop Auckland

Dear Reviewer,

Thank you for taking the time to leave us this lovely review! We are so glad to hear that you had a great experience at Saks Hair & Beauty Bishop Auckland with our stylist, Sy. It is wonderful to hear that you felt so welcome and at ease during your visit, and that you loved the way Sy cut your hair. We would be more than happy to have you book with us again when you are back in the area.

Thanks again for your kind words, and we hope to see you again soon!

Best wishes,
The Team at Saks Hair & Beauty Bishop Auckland

Love it

Debbie Mclaren
8th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Came in for a cut today and got a restyle, absolutely love it Issac is a lovely professional young man and amazing stylist…….will be back for sure.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Debbie,

Thank you for taking the time to leave us a review. We are so happy to hear that you loved your restyle with Issac. Our team takes great pride in providing excellent service and beautiful results to our clients.

We appreciate your kind words about Issac's professionalism and skills. We will make sure to pass along your compliments to him.

We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair needs.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Exceptional Service

Rachel Smith
8th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I have visited the salon twice now with Gemma as my stylist it’s a very relaxing chic atmosphere Gemma is not only a very talented & knowledgable stylist but so so friendly with an amazing personality and friendly aproach to her clients
Absolutely love my two hairstyles and colours I’ve had I would highly recommend Gemma

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Gemma’s a star

Judith Dobson
7th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I slways feel better after Gemma dies my hair.

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Very happy!

Paula Wilson
6th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Very happy with my colour and cut. The service today was excellent. Thank you!

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Great quality cut and finish as always, thank you

Miss Sally Stepanyan
6th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy always delivers a great quality cut and finish, plus really valuable practical advice about styles to suit my hair and lifestyle. I’m really glad he’s at Bishop Auckland. Thank you to the other staff who also made me feel welcome and kept the salon clean and tidy during my visit.

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Great Service, as always

Jonathon
6th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I've had a few cuts with Gemma at this stage, and can safely say that they've all been absolutely fantastic. Thank you! :)

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Saks Bishop Auckland

Danielle Deverell
4th Oct 2025
5.0

Selvy is an excellent stylist and cuts both of my children’s hair beautifully. She is great with kids. Can’t recommend her highly enough.

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Excellent!

Debbie Connell
3rd Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has a fabulous understanding of what a client wants, she listens and also suggests what ends up being a fabulous colour and style!

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Great Salon Experience

Debbie Brown
30th Sep 2025
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Friendly, chatty and did exactly what I wanted

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Fantastic stylist

Margaret Eadsforth
30th Sep 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Brilliant stylist,

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Overall satisfaction

Liz Spikings
28th Sep 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Very happy with my overall experience at the salon -no issues whatsoever

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Cut and style

April Dickens
27th Sep 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Gave great guidance and it resulted in a great salon experience thank you leah I feel 10 years younger!

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Salon visit

Ian Stout
27th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Relaxed friendly and professional experience as always.

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Lovely head massage

Amanda Falshaw
27th Sep 2025
5.0
Appointment verified by SaloniQ Software

Exceptional head massage

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Cut & blowdry

Kerry
27th Sep 2025
Team Member: Selby
4.0
Appointment verified by SaloniQ Software

Pleased with my cut it was done as I’d asked.

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restyle short hair

Lynn Oliver
25th Sep 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was excellent as always - I never know what I want and Gemma gives great advice 😊

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Experience

Stephanie Hagan
25th Sep 2025
Team Member: Melissa
5.0

Excellent experience Melissa always does a fantastic job and knows exactly how I like my hair styling Thank you Friendly staff and always enjoyable

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Response from Saks Hair & Beauty Bishop Auckland

Hi Stephanie,

Thank you so much for taking the time to leave us a great review! We're thrilled to hear that you had an excellent experience at our salon with Melissa. She's certainly a talented stylist and we're glad she was able to deliver exactly what you wanted.

Our team takes pride in providing exceptional service and creating an enjoyable atmosphere for our clients. We're happy to hear that our staff was friendly and that you had an enjoyable time with us.

We truly appreciate your kind words and we hope to see you again soon for your next styling session.

Take care!

The team at Saks Hair & Beauty Bishop Auckland

Fabulous restyle and colour

Beverly Walker
24th Sep 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I decided on a restyle including new colour on my last visit so have been very excited. I left Issac to work his magic … which he did! I love my new colour, and the style is perfect! Thank you so much Issac. You are a star!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Beverly,

Thank you for your wonderful review! We are delighted to hear that you had a positive experience with Issac at our salon. We are so glad that you are happy with your restyle and new colour, and we agree that Issac is a true star when it comes to hair transformations.

We truly appreciate your kind words and will be sure to pass them along to Issac. It's always a pleasure to have you at our salon and we look forward to seeing you again soon for your next hair adventure!

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Bliss

Sheila Sunter
24th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mel was as helpful and chatty as usual. Did what I asked. Other staff also pleasant and caring. Salon clean tidy well laid out and good magazine choice

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sheila,

Thank you so much for taking the time to share your review. We are delighted to hear that you had a positive experience with us at Saks Hair & Beauty. It's great to know that Mel was able to help you achieve the look you wanted and that our other staff members were also friendly and attentive. We take pride in our clean and well-organized salon, and we're glad you enjoyed our magazine selection.

We truly value your feedback and appreciate your kind words. It's always a pleasure to have you in our salon. We look forward to seeing you again soon!

Best regards from the team at Saks Hair & Beauty Bishop Auckland.