Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
292 verified reviews
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Amazing service every time!

Ellie Lambert
8th Aug 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

All staff lovely. Gemma is perfect mix of professional and down to earth. Makes sure to totally understand what the client wants but also offers what she thinks would work. Always leave the salon with sore cheeks from laughing and smiling with her! Super happy with my hair, only salon I visit now as always made to feel valued and welcome.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Ellie,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team, especially Gemma. She truly has a gift for making our clients feel comfortable and ensuring they leave with a smile on their face.

We're glad that you appreciate the balance of professionalism and a relaxed atmosphere at our salon. Our priority is always to understand our clients' needs and provide them with the best results possible.

We look forward to seeing you again and providing you with another positive experience. Thank you for your loyalty and support!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Cut and Colour

Anonymous
5th Aug 2025
5.0

Lovely experience thank you

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Mrs

Angela Rule
4th Aug 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma’s been cutting and styling my hair for years now - 100% would not go to anyone else, she’s amazing and brings my hair to life 🥰

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Response from Saks Hair & Beauty Bishop Auckland

Hey Angela!

Thank you so much for your review and loyalty to our salon! We are thrilled to hear that Gemma has been your go-to stylist for years. We couldn't agree more that she is truly amazing at bringing hair to life!

We are grateful to have you as a satisfied client and we look forward to seeing you again soon.

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Amazing as always!

Anna Edmunds
4th Aug 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Always super professional. Getting a blow dry feel like a real treat! Thank you ☺️

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Response from Saks Hair & Beauty Bishop Auckland

Hi Anna, thank you so much for leaving us such a lovely review. We're thrilled to hear that you found our team to be professional and that your blow dry was a treat! We strive to provide our clients with high-quality services and it's great to know that we succeeded with you. We can't wait to have you back at our salon Take care! 💇‍♀️💅

Warmly,
The Team at Saks Hair & Beauty Bishop Auckland

My hair treatment

Anne Goodger
2nd Aug 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

She was perfect and my hair looks just as I wanted with bith colour and cut . She made me feel very welcome and relaxed at all times so much I made another appointment
.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Anne,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a positive experience with us at Saks Hair & Beauty. We pride ourselves on providing excellent hair services and it's wonderful to know that you loved your color and cut.

It's also great to hear that our team member made you feel welcome and relaxed during your visit. We always strive to create a friendly and comfortable atmosphere for our clients.

We can't wait to see you again at your next appointment. Thank you for your continued support.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Cut

Emma Green
1st Aug 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous cut as always

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Gemma

Emma Green
31st Jul 2025
5.0
Appointment verified by SaloniQ Software

Dnt know Gemma surname! Gorgeous dark hair fab custsetvice❤️❤️

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Response from Saks Hair & Beauty Bishop Auckland

Hi Emma,

Thank you so much for leaving a review for us! We are delighted that you loved your visit to our salon and enjoyed our services. We always strive to provide the best experience for our clients and we are happy to hear that you are satisfied with your new hair. Also, thank you for mentioning our team member Gemma, she is definitely a valuable member of our team.

We appreciate your kind words and we hope to see you again soon at Saks Hair & Beauty. Take care!

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Hair cut

Vivien Mcdermott
30th Jul 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie has done a lovely job today with my hair. I think I’ve just found a new hairdresser.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vivien Mcdermott,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We're thrilled to hear that Jessie did a lovely job on your hair and that you've found a new hairdresser.

We take great pride in our team's ability to make our clients feel happy and satisfied with their hair. We'll be sure to pass along your kind words to Jessie.

We can't wait to see you again and continue to provide you with top-notch services. Thank you for choosing our salon.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Finally getting there

Heather Bage
30th Jul 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Much happier with my hair colour now that I feel listened to. Gemma has absolutely hit the nail on the head and made a huge effort to get my colour to where I originally wanted it. Thank you Gemma x

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Response from Saks Hair & Beauty Bishop Auckland

Hi Heather,

Thank you so much for the lovely review! We are thrilled to hear that you are happier with your hair colour now. Our team at Saks always strives to listen to our clients and make sure we understand their hair goals. We're glad that Gemma was able to achieve your desired colour and that you were happy with her efforts. We will make sure to pass on your kind words to her.

Thank you for choosing Saks Hair & Beauty for your hair needs. We can't wait to see you again in the future.

Best regards,
The Saks Hair & Beauty Team.

Brilliant

Judith Dobson
30th Jul 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Another pleasant visit to the salon. Gemma always happy to help.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Judith,

Thank you so much for your kind review! We're thrilled to hear that you had another pleasant visit with us. Our team strives to provide excellent service and it's always lovely to hear when our clients are happy with our staff.

Gemma is a gem on our team and we're lucky to have her! We'll be sure to pass along your compliments to her. We hope to continue providing you with top-notch service and look forward to your next visit.

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Thank you

Barbara Whitton
26th Jul 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was wonderfully welcoming, listened & understood my concerns & made sure she’d delivered exactly the correct solution. I would highly recommend her.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Barbara,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a wonderful experience with Jessie at our salon. Our team takes pride in providing a friendly and attentive service to all our clients, and we are glad that Jessie was able to listen and understand your concerns.

We truly appreciate your recommendation and we look forward to welcoming you back to our salon soon. We will make sure to pass along your kind words to Jessie. Your satisfaction is our top priority and we are delighted to know that we were able to deliver the perfect solution for you.

Thank you again for choosing our salon and for your lovely review. We hope to see you again soon!

Best,
The Team at Saks Hair & Beauty Bishop Auckland

Cut and blow dry

Judith Sheppard
23rd Jul 2025
Team Member: Melissa
5.0

Excellent

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Issac

Anonymous
18th Jul 2025
5.0

Fantastic colour, cut and blow dry by Issac, thank you

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Wonderful as always

Richard Willis
18th Jul 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Lovely cut and great to catch up with Selby. Brilliant as always.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Richard,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us and that you enjoyed catching up with Selby. We're lucky to have such a talented stylist on our team.

We appreciate your kind words and hope to see you again soon for another fabulous haircut. Have a great day!

Best,
The Saks Hair & Beauty Bishop Auckland team

Today was nail day😁

Julie Smith
17th Jul 2025
Team Member: Katie
5.0

As always a fabulous nail day , made to feel special and was asked from the beginning what I wanted and throughout the session , was I happy with choice that I had made

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New style today

Joan Short
15th Jul 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Decided to have a change today and I am over the moon with my new style.
Thank you Melissa
Also thanks to the young lady who washed my hair. She was very polite and friendly.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Joan,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a great time trying out a new style and that you are happy with the outcome. It means a lot to us to receive such positive feedback.

We will definitely pass on your kind words to Melissa and our lovely hair washing assistant. We take pride in providing exceptional service to our clients and we are glad that you felt well taken care of during your visit.

We hope to have the pleasure of welcoming you back to our salon soon for your next hair transformation. Thank you again for choosing our salon and for your lovely review.

Sincerely,
The team at Saks Hair & Beauty Bishop Auckland

Fantastic stylists

Margaret Eadsforth
11th Jul 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Brilliant service, Jessie is a great stylist,
She listened to what I wanted to achieve and gave me a perfect style, she is a credit to the salon

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Response from Saks Hair & Beauty Bishop Auckland

Dear Margaret,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you had a wonderful experience at our salon. Jessie is indeed a gem and we are lucky to have her as part of our team. We are pleased to hear that she listened to your hair goals and was able to give you the perfect style.

We appreciate your kind words and we will be sure to pass on your compliments to Jessie. Thank you for choosing our salon and we hope to see you again soon!

Best wishes,
The team at Saks Hair & Beauty Bishop Auckland

Highlight and cut

Anonymous
11th Jul 2025
Team Member: Jessie
5.0

Jessie always does my hair just the way I like it excellent service 😍

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Lovely hair treatment

Debbie Chapman
9th Jul 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Always great to have my hair done by Melissa. Nice chats too.

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My treat!

Anonymous
3rd Jul 2025
5.0

Excellent cut and blow dry as usual . Advised on my colour options too . Enjoy going into salon. My treat to myself ! Lovely team .Thank you Melissa !

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Cut and cllour

Chris Tennick
3rd Jul 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is lovely and always gives me a good cut.

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My sons experience

Anna Edmunds
2nd Jul 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service by one of the best! My son loves his hair, he’s made me go and spend a fortune on hair care tho 😂
Thanks Selby x

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Excellent service apart from the paper towels

Diane Willard
1st Jul 2025
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Always a wonderful experience at Saks. Incredibly caring, professional and dedicated staff. My only complaint is the use of disposable, thin paper towels, rather than cotton ones. These do not dry the hair adequately. SAKS has been using these for quite some time. I decided a while ago that I would take my own, but I keep forgetting. I suppose it's difficult to remember because I shouldn't need to do it.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Diane,

Thank you for leaving such a kind review about your experiences at Saks Hair & Beauty. We are delighted to hear that our staff have shown you the utmost care and professionalism during your visits.

We truly appreciate your feedback about our use of disposable paper towels. We understand your preference for cotton ones and will do our best to accommodate it in the future. Our team is always striving to improve our services, and your comments will definitely be taken into consideration.

Thank you for your loyalty and acceptance of our services during these challenging times. We look forward to welcoming you back on your next visit.

Warm regards,
The Saks Hair & Beauty Bishop Auckland Team

Fab Facial

Mrs Liz Thompson
25th Jun 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Really enjoyed the facial experience

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs Liz,

Thank you for your lovely feedback about your recent facial experience at our salon. We are so glad to hear that you enjoyed it!

Our team always strives to provide the best possible service and we are happy to know that it was an enjoyable experience for you. We hope to see you again soon for more pampering sessions.

Thank you for choosing us for your beauty needs and taking the time to share your positive experience. We truly appreciate it.

Warm regards,

The team at Saks Hair & Beauty Bishop Auckland

Excellent

Sheila Head
24th Jun 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I always come away smiling having seen Gemma. As an older client, she always gives me time and looks to see what’s best to match my lifestyle. She is an excellent stylist

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sheila,

Thank you for your kind words and for choosing us to take care of your hair needs. We're so happy to hear that you always leave the salon with a smile after seeing Gemma. She takes pride in giving our clients the time and attention they deserve, no matter their age or lifestyle. We'll be sure to pass along your compliments to her.

We appreciate your continued support and can't wait to have you back in our salon!

Warmly,
The Team at Saks Hair & Beauty Bishop Auckland

Nails

Linda Clarke
19th Jun 2025
Team Member: Katie
4.5
Appointment verified by SaloniQ Software

Excellent work

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Excellent

Anonymous
17th Jun 2025
5.0

Does a perfect job everytime. I have booked with issac for years and wouldn't go to anyone else

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Response from Saks Hair & Beauty Bishop Auckland

Dear valued customer,

We are thrilled to hear that you have been a loyal client for years and consistently receive excellent service from Issac. Our team at Saks Hair & Beauty Bishop Auckland is dedicated to providing top-notch services to our clients, and we are happy to know that you have had such a positive experience.

Thank you for taking the time to leave us a review. We truly appreciate your kind words and support. We look forward to welcoming you back and providing you with exceptional service once again.

Warm regards,
The team at Saks Hair & Beauty Bishop Auckland

Reshape

Heather Peart
13th Jun 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Friendly salon, Melissa very open and making suggestions about what I wanted. Very relaxed atmosphere…and lovely salon junior who washed my hair.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Heather,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience at our salon and that Melissa was able to provide great suggestions for your desired look. We're glad you found the atmosphere to be relaxed and that our salon junior made your visit even more enjoyable.

We strive to make every client feel welcome and comfortable during their time with us, so we appreciate your kind words. We hope to see you again soon for another great salon experience!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Haircut colour blow dry

Jill Ramsey
13th Jun 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual wonderful relaxing experience and lovely result

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Good Hair Day

Julia Godding
13th Jun 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Friendly, professional and a good cut.

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Brow beater

Denise Currie
12th Jun 2025
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

No -one can beat Stevie Jo for doing eyebrow shaping
Always a very pleasurable experience
Truly professional and friendly
Always takes a personal interest in her clients

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Fabulous

Jackie Gent
6th Jun 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is fabulous. A talented beautician and a lovely person. She gives excellent advice and takes a pride in every aspect of her work. Second to none!

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Brow tint & wax

Chloe Watson
5th Jun 2025
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Brilliant always perfect

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Fabulous

Julie Keane
5th Jun 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Excellent service

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Happy customer, thank you

Linda Clarkson
5th Jun 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Had a few issues with my hair but Melissa quickly sorted it out for me. Very pleased with my hair

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Short curly hair

Ruth Cunningham
3rd Jun 2025
Team Member: Melissa
4.0
Appointment verified by SaloniQ Software

Discussed a shorter version of current hair style. Melissa was interested & helpful.

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Always a pleasure

Paul Conroy
22nd May 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Top service with a friendly welcome and a first class cut.

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Satisfied customer

Kathleen Billingham
21st May 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma always makes me feel welcome and comfortable.and does an excellent job styling my hair. I always enjoy a visit to Saks Bishop Auckland.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Kathleen,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Gemma always makes you feel welcome and comfortable, and that you are happy with the styling of your hair. It means a lot to us that you have been enjoying your visits to our salon.

We take great pride in providing our clients with excellent service and a comfortable atmosphere. We truly value your support and look forward to seeing you again soon.

Best,
The team at Saks Hair & Beauty Bishop Auckland.

Gemma

Judith Dobson
16th May 2025
5.0
Appointment verified by SaloniQ Software

Gemma is fantastic. Everyone is really friendly and helpful but Gemma goes the extra mile to make you feel special

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Great to visit Saks

Mrs Liz Thompson
15th May 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Good as ever.
Also good beauty treatment with Amy see see

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Hair

Lynn Butler
15th May 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Very professional and friendly. Always pleasant with good advice on styles and haircare

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Eyes and nails

Anonymous
15th May 2025
5.0

As always my stylist was very professional and also informative on products used and after care. Very friendly service

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Saks Bishop Auckland

CAROLYN BROUGH
13th May 2025
Team Member: Melissa
5.0

Always welcomed and a lovely atmosphere, service second to none, salon very clean,all the staff I encounter are happy and very helpful best salon experience ever and I've been in quite a few . I would highly recommend this salon thank you all at saks

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Hair cut and coloured

Julie Smith
12th May 2025
5.0
Appointment verified by SaloniQ Software

Today I had my regular stylist Gemma doing my hair and as per usual warm friendly throughout the service but still able to listen to what I wanted from today’s session .
Leah also washed my hair again offering a head massage which is something I personally do not like and she reassured me that this was fine .

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Beauty

Edna Britton
2nd May 2025
Team Member: Amy
5.0

Very good and friendly service

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Great haircut

Richard Willis
25th Apr 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Selby was welcoming and friendly from the first moment I walked into the salon. I left 45 minutes later with a great new haircut and have already booked in for my next appointment with her.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Richard,

Thank you so much for taking the time to leave a review for our salon. We truly appreciate your kind words and are delighted to hear that our stylist Selby provided you with a welcoming and friendly experience. We are thrilled that you are happy with your new haircut and we look forward to seeing you again for your next appointment with Selby.

Thank you once again for choosing our salon and for recommending Selby. We can't wait to have you back in our salon!

Warmly,
The Team at Saks Hair & Beauty Bishop Auckland

Going Grey

Ruth Cunningham
23rd Apr 2025
Team Member: Melissa
4.0
Appointment verified by SaloniQ Software

Melissa was interested in how my hair has been since my last appointment. She advised that a trim to put the shape back into my hair was best for today. style back into shape was best today.

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Root touch up, cut & blow dry

Lynn H
22nd Apr 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

It was the first time I had Charlotte do my hair today and it was a good experience. She listened to my requests and the end result was really lovely! Thank you Charlotte

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lynn,

Thank you so much for taking the time to write such a kind review about your recent visit to our salon. We are thrilled to hear that your experience with Charlotte was a positive one and that she was able to create a lovely end result for you. We are proud of our team for listening to our clients' requests and delivering exceptional services.

We hope to see you back at our salon soon and we will be sure to pass on your compliments to Charlotte. Have a great day!

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Gemma

Judith Dobson
17th Apr 2025
Team Member: Gemma
5.0

Always a delight to have my hair done by Gemma. She and everyone who works there are always friendly and helpful

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Funky new style

Emma Green
10th Apr 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Completely changed colour! Very pleased,big change from previous

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