Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
447 verified reviews
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Value
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Atmosphere
Filter by rating

Time for a tidy up!

Mrs Liz Thompson
9th Jan 2026
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Very good, as usual

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Worth driving to Bishop

Lauren Aylott
8th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Thanks for the haircut Sy. I love it. Thanks to Polly too

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Fabulous!

Jude Weighell
8th Jan 2026
Team Member: Georgia
5.0

My first visit to the Bishop Auckland Saks, what a lovely experience. I very much appreciated Georgia’s care and attention - fabulous highlights, cut and blow dry . Delighted with how my hair looks!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jude,

We are thrilled to hear that you had a lovely experience with us during your first visit to our salon. Georgia is a valued member of our team and we are so glad that she provided you with great care and attention during your visit. We always strive to make sure our clients leave feeling fabulous and we are happy to hear that you are delighted with your highlights, cut, and blow dry. Thank you for choosing Saks Hair & Beauty Bishop Auckland and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Fabulous hair

Sam Goldberg
8th Jan 2026
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always Isaac made me look smart and stylish. Always a good chat as well

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sam,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that Isaac has once again helped you achieve a smart and stylish look, we will be sure to pass along your kind words to him. We're also happy to hear that you enjoyed your chat with him, he's great at making our clients feel comfortable and relaxed.

We appreciate your support and we can't wait to see you again for your next visit. Have a great day!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Mrs

Mrs Karen Oconner
8th Jan 2026
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Very pleasant and professiona

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Love going to Saks

Roxanne Gilroy
7th Jan 2026
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Another lovely experience. Leah is helping me get my hair back to a healthy nice condition and cuts it so well. Leah is so kind and I always leave feeling better 😊

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Response from Saks Hair & Beauty Bishop Auckland

Hi Roxanne,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had another lovely experience with Leah at our salon. We strive to provide the best hair services and it's great to know that Leah has been able to help you achieve healthy and beautiful hair.

We'll be sure to pass along your compliments to Leah. It's always lovely to hear that our clients leave feeling better than they did when they arrived. Thank you again for your support and we can't wait to see you again soon!

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Fabulous

Debbie Fox
7th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely chuffed with my new hair today. Came in for a re style with Sy and left a new woman. !

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Saks bishop auckland

Jennie
7th Jan 2026
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Absolutely amazing, as usual, thank you Jessie x

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jennie,
Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an amazing experience with us at Saks Hair & Beauty Bishop Auckland. We will make sure to pass along your kind words to Jessie, she will be delighted!
We always strive to provide the best service possible and it is feedback like this that motivates us to keep doing what we love.
Thank you again for choosing us and we can't wait to see you again soon!
Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Great care as usual

Mrs Rose Clancey
6th Jan 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Speedy, friendly and perfect result

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Amazing!

Rebecca Policelli
23rd Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa turned a lifelong dream of mine into reality. Her professionalism, respect for her craft, and exceptional talent make her an outstanding stylist who genuinely brings her clients’ visions to life.

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Best stylist

Anonymous
23rd Dec 2025
5.0

I have been going Saks for the last 27 years my current stylist I’ve been using is just the best he knows exactly what I want and does a amazing job every time I would recommend him to anyone the only thing is he is always fully booked because he’s that good

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Ms

Renu Sharma
22nd Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Well mannered and very good style and very pleasant experience

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Colour cut blow dry

Megan Goundry-Naphine
22nd Dec 2025
4.0
Appointment verified by SaloniQ Software

Wonderful till the apprentice messed up the colour. 2hour appointment ended up 3 hours and still not right. The colourists was great the apprentice was distracted and unconcerned.

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Colour & styled

Anne Metcalfe
22nd Dec 2025
5.0
Appointment verified by SaloniQ Software

Polly did a lovely job such a lovely young lady.

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Fabulous

Anne Faulds
22nd Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy always puts me at ease I feel comfortable . Great hairdresser love my cut and blow dry

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Excellent service

Kay Richardson
20th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was excellent, listened, advised and even helped with my mother in law which was very much appreciated. We will both be seeing Gemma in the New Year. Thank you for our beautiful Christmas hair. Thank you Jess for stepping in for Selby my mother in law loves her hair.

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Fabulous as always

Debbie Connell
20th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Yet another relaxing and positive experience. You know you’re in good hands, listened to, and cared about.

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Hair perfectly 🥰

Anne Goodger
20th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

My hair was perfect and just what I wanted

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Colour and cut / blow

Sharon Howells
19th Dec 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Lovely salon and staff Jessie is such a lovely girl and a brilliant hair stylist

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Awesome

Charlotte Roche
18th Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely love my new colour. Sy is great, he’s friendly, knowledgable and super talented. Thank you!

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Christmas Hair Preparations

Anne Liddle
18th Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual enjoyable hair experience with friendly staff

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Response from Saks Hair & Beauty Bishop Auckland

Dear Anne,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had an enjoyable hair experience with our friendly staff. We always strive to create a welcoming and comfortable environment for all our clients.

We truly appreciate your support and we look forward to seeing you again in the future. Thank you for choosing our salon for your hair needs.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Hair cut and treatment

Christine Tulip
18th Dec 2025
5.0
Appointment verified by SaloniQ Software

Excellent as always , Georgia just fantastic, all staff lovely and friendly despite being so bisy

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Response from Saks Hair & Beauty Bishop Auckland

Dear Christine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had an excellent experience with Georgia and that you found our staff to be lovely and friendly.

It's great to know that even though we may be busy, our team still takes the time to provide top-notch service to our clients. We appreciate your kind words and we will make sure to pass them along to Georgia and the rest of our team.

We look forward to welcoming you back to our salon in the future and providing you with another exceptional experience.

Warm regards,
The Team at Saks Hair & Beauty Bishop Auckland

Change of style

Pamela Bloas
18th Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Decided i wanted to go short. Melissa was very helpful with good advice.

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Thank you Gemma!

Anonymous
17th Dec 2025
5.0

A wizard with the scissors, amazing customer care. Always a warm welcome from the whole team and a hairdresser that actually listens to what you want, always a bonus when she does her shampoo herself, best scrub and massage 💕

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Cut and dry

Judith Dobson
16th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Excellent service as usual. Listens to me and always friendly and polite x

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Feedback

Liz Spikings
16th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I love getting my hair done by Issac -he really understands both my hair & how I like it & I have never left the salon dissatisfied

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz,

Thank you so much for taking the time to leave us this lovely review! We will definitely pass along your kind words to Issac – he will be thrilled to hear that he has such a happy and satisfied client.

At our salon, our goal is to always make sure our clients leave feeling their best and it's great to hear that you have consistently had a positive experience with Issac. We truly appreciate your support and look forward to seeing you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Hair

Lyn morrison
15th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely lad friendly and good hairdresser

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He’s a hair genius!

Rebecca Dunn
15th Dec 2025
Team Member: Sy
4.5
Appointment verified by SaloniQ Software

Sy did a fantastic job- I have no idea how he got my hair into the style that he did but it looked great. The man is a hair genius! Thank you!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Rebecca,

Thank you for taking the time to write us a review! We're so glad to hear that Sy was able to work his hair magic on you and give you a fantastic new style. He truly is a talented stylist.

We're happy to hear that you love your new look and we can't wait to have you back in our salon next time!

Best,
The Saks Hair & Beauty Bishop Auckland team

Appointment

Anonymous
13th Dec 2025
3.5

As always Gemma was superb!
However, your appointment system is diabolical.
I made an appointment for 16 December, 2 months prior, but was told I didn’t have this appointment scheduled.
I had to take an inconvenient appointment for 9th December, as nothing else was available.
Then today I get a reminder for 16th!

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Lovely hairdresser

Patricia Cleasby
12th Dec 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie is a lovely friendly hairdresser

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Absolutely amazing ❤️

Jazz
12th Dec 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia was amazing, just knew exactly what I wanted when I spoke to her about options and what to do with my hair colour. Great advice and just made me feel at ease. From start to finish felt welcome by all members and could recommend Georgia enough. Would highly recommend

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Eyebrows looking good

Valarie Lane
12th Dec 2025
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie always does a great job with my eyebrows and she is also lovely to chat to.

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Fun

Debbie Mclaren
12th Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely love it, Sy was fun, professional and i absolutely love my hair. Fresh new cut by a really lovely guy 😊

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Chrustmas Nails

Margaret Calderbank
12th Dec 2025
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Absolutely love my Christmas nails. Go Katie!!!

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Excellent service

Marion Richardson
11th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always, first class service

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Amazing as always ❤️

Kaitlyn Goodwin
11th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Been coming to Gemma for around 15 years now. She is amazing at what she does, knows EXACTLY how I like my hair probably better than I do! We have built a great relationship and she always makes me feel so comfortable and confident. Thank you Gemma ❤️

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Happy feet

Deborah Jirdinsin
11th Dec 2025
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Great job again Katie. Tidy, manicured and ready for Santa

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Great cut

Catherine Howard
11th Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

First time iv used saks Sy listened to me and gave me a great cut so much so i booked my next appointment straight away overall a 5* experience highly reccomended

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Amazing experience from entering the salon

Catherine Blakey
11th Dec 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

From arriving at the salon I was made to feel very welcome, the experience was flawless from the consultation and advice I was given on how to repair my damaged hair, I left the salon feeling a lot more confident. My hair looked and felt so much stronger.I have found my new Salon thank you .

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Excellence

Lynda English
10th Dec 2025
Team Member: Gemma
5.0

Gemma was kind and professional and gave my hair an excellent cut and blow dry as always.

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😊

Cecilia burns
9th Dec 2025
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Gemma is always so cheerful and full of energy. Very friendly and patient with me!

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Fabulous

Patsy Otterwell
9th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Just great to be pampered and spend time with Gemma

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Cut

Anonymous
8th Dec 2025
5.0

Great vibe lovely staff cuts my hair just right

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Treat

Geraldine Newton
8th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

I'm not someone who regularly get's her hair cut,so I'm usually a little nervous at appointments.However I am really pleased I went because my hair looks so much better.A professional service all-round.

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Awesome

Anonymous
6th Dec 2025
5.0

Awesome professional, great results

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My Relaxing place

Beverly Meldrum
6th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I'm Always greeted with a warm smile. Issac is both friendly and caring, he has an excellent knowledge of hair dying,and Always goes out of his way to make sure I get the colour I love. I don't like my hair to look white, or copper in any way but Issac is only to happy to make sure this does not happen. The salon is very relaxing, and whilst you wait for your colour to it's job your Always offered a hot drink and magazine. Saks is my de stress time, from my caring role, where I can relax in a safe happy warm salon, it's Definitely my relaxation time. Issac Always makes sure my hair looks Amazing and checks I'm happy with it.

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My review.

Sarah Youll
3rd Dec 2025
Team Member: Leah
5.0

Leah was very professional and made me feel comfortable. Did a great job of my hair.

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Best service

Sarah Kelly
29th Nov 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

I absolutely love coming to the salon, Leah is so friendly and most importantly leaves my hair looking fantastic

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Brilliant hairdresser.

Susan Elms
27th Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie did a great job on my hair. I was quite vague regarding how short I wanted it. Jessie talked me through options which gave me the confidence to go for a shorter cut. I'm delighted with the results and think Jessie is a star 🌟 🤩

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Gents cut

Anonymous
27th Nov 2025
Team Member: Gemma
5.0

Excellent

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