Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
467 verified reviews
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Value
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Filter by rating

Great hair cut

Sue Street
27th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Great haircut. Always a relaxing experience. Great stylist .

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Cut and colour

Alex Woodward
26th Jan 2026
Team Member: Sy
5.0

Excellent professional
As always hair looks beautiful - thank god your back

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Always lovely

Susie Blood
24th Jan 2026
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is always fantastic with A, she has been getting her hair cut since she was 4 and she is 9 now. She loves being pampered and her hair is always perfect.

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Lovely experience!

K
23rd Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy was great, he was recommended to me by a friend. everyone made me feel really comfortable. Love my hair and will definietly book with Sy again

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Excellent

Christine Ebdon
23rd Jan 2026
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is a very good stylist.

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Cut and blow dry

Carol Nicholson
23rd Jan 2026
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Lovely girl, very chatty ,but not too much.
My hair is exactly how I wanted it .
Thanks Georgia

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Great hair treatment

Debbie Chapman
23rd Jan 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Always great to have my hair done as well as laugh with Melissa. Lovely environment.

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Miracle worker

Yvonne Utley
20th Jan 2026
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As usual, Issac has performed a miracle to tame my hair and bring it back to life. I always have a wonderful, thoroughly professional experience every time I visit.

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Review

Anonymous
20th Jan 2026
Team Member: Gemma
5.0

Excellent service great customer service

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Isaac appointment

Jessica Wright
17th Jan 2026
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Fantastic as always. Very chatty and spot on. All the staff are so lovely

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jessica,

Thank you so much for your review! We are thrilled to hear that you had a fantastic experience at our salon and that our staff were friendly and chatty. We truly value creating a warm and welcoming atmosphere for all our clients.

We look forward to seeing you again soon and providing you with another spot-on service! Have a great day ahead!

Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

5 star

Ian Stout
17th Jan 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Always a friendly welcome from the whole team and always a first class cut from
Melissa.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Ian,

We're so glad to hear that you always feel welcomed by our team and that you have had consistently great experiences with Melissa. Thank you for taking the time to leave us such a kind review!

We strive to provide exceptional service and it's lovely to know that our efforts are appreciated. We will be sure to pass along your praise to Melissa.

Thank you for choosing us for your hair and beauty needs. We look forward to welcoming you back to our salon soon!

Warmly,

The team at Saks Hair & Beauty Bishop Auckland

Lovely hair day

Patricia Cleasby
17th Jan 2026
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Lovely cut and blow dry

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Response from Saks Hair & Beauty Bishop Auckland

Hi Patricia,

Thank you for taking the time to leave us a review! We're so glad to hear that you loved your recent cut and blow dry at our salon. Our team strives to make every client feel their best, and we're happy to hear we succeeded with you.

We would love to have you back again for another pampering session. Our team is always here to make sure you leave feeling refreshed and looking fabulous. Thank you for choosing our salon for your hair and beauty needs.

Best wishes,
The team at Saks Hair & Beauty Bishop Auckland

Experience in salon

Anonymous
16th Jan 2026
5.0

I always enjoy my experience at Saks everyone is so welcoming and friendly and I have got to say that I met Porscha today and she is a lovely, pleasant, polite young woman.

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Cut & blowdry

Julie Nicholson
16th Jan 2026
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Lovely experience & fabulous cut & blowdry!
Love it so bouncy just what I wanted

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Response from Saks Hair & Beauty Bishop Auckland

Hi Julie,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience with us and that you are happy with your cut and blowdry. Nothing makes us happier than a satisfied client!

We strive to make each visit to our salon a wonderful and enjoyable one, so we are delighted to know that we could deliver that for you. We hope your hair continues to stay bouncy and that you were able to achieve the exact look you wanted.

Thank you again for your kind words and for choosing our salon. We truly appreciate your support. Looking forward to seeing you again soon!

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Great hair

Vivien McDermott
15th Jan 2026
Team Member: Sy
5.0

Sky is a talented hair stylist who always comes up with new ideas and never fails to please.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vivien, thanks for your lovely review about Sky! We're so glad to hear that you had a wonderful experience with her at our salon. Sky has a real passion for hair and always puts her creativity to good use, so we're not surprised to hear that she never fails to please with her new ideas. We're lucky to have her on our team. Thanks again for your kind words, we hope to see you again soon. Warmly, the team at Saks Hair & Beauty Bishop Auckland.

Cut and blowdry

Julie Barton
15th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Very happy 😃😃😃

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Brilliant salon

Lisa Wlodarczak
14th Jan 2026
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure coming in the salon gemma has cut my hair for years she knows me better than I do 😂 so I let her get on with whatever she wants to do and my hair is always amazing, people always ask were i got it done and love the colour and cut

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lisa,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you have been coming to our salon for years and trust our hairstylist, Gemma, to work her magic on your hair. We are happy to have such a loyal customer like you!

It's wonderful to know that you are always pleased with the results and receive compliments on your hair. Your kind words mean a lot to us and we appreciate your support.

We look forward to seeing you again soon and creating another amazing look for you.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Fab visit today

Sheila Head
13th Jan 2026
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Lovely comfy new chairs and the new set up at the backwash is bliss on creaking necks. Gemma as usual styled my hair wonderfully coming up with new ideas. The salon was spotless.

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Re style

Adele Todd
13th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely great , so glad Simon is back . Lovely salon all staff very professional friendly and attentive.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Adele,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at our salon and that you were happy to see Simon back. Our team works hard to provide a professional, friendly, and attentive service, so we really appreciate your kind words.

We can't wait to have you back at our salon for your next visit! Thank you again for your support and for choosing our salon for your hair and beauty needs.

Warmly,
The Team at Saks Hair & Beauty Bishop Auckland

Re style

Adelle Todd
13th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely great , so glad Simon is back . Lovely salon all staff very professional friendly and attentive.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Adelle,

Thank you so much for your kind words about our salon and our amazing stylist, Simon. We are thrilled to hear that you had a great experience with us and that our staff were able to make you feel welcomed and well taken care of.

We strive to provide a professional and friendly atmosphere for all our clients, and we are delighted that you enjoyed your visit. We will share your compliments with the team, especially Simon, as it will surely make their day.

We look forward to welcoming you back to our salon in the future and providing you with more great experiences. Thank you for choosing us and for taking the time to leave us a review.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Time for a tidy up!

Mrs Liz Thompson
9th Jan 2026
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Very good, as usual

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Worth driving to Bishop

Lauren Aylott
8th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Thanks for the haircut Sy. I love it. Thanks to Polly too

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lauren,

We're thrilled to hear that you loved your haircut with Sy! We'll be sure to pass along your kind words to Polly as well. Our team at Saks Hair & Beauty is always committed to providing the best services and we're glad that you had a great experience. We look forward to seeing you again and making sure you always leave feeling beautiful and satisfied with your results.

Best,
The Team at Saks Hair & Beauty

Fabulous!

Jude Weighell
8th Jan 2026
Team Member: Georgia
5.0

My first visit to the Bishop Auckland Saks, what a lovely experience. I very much appreciated Georgia’s care and attention - fabulous highlights, cut and blow dry . Delighted with how my hair looks!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jude,

We are thrilled to hear that you had a lovely experience with us during your first visit to our salon. Georgia is a valued member of our team and we are so glad that she provided you with great care and attention during your visit. We always strive to make sure our clients leave feeling fabulous and we are happy to hear that you are delighted with your highlights, cut, and blow dry. Thank you for choosing Saks Hair & Beauty Bishop Auckland and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Fabulous hair

Sam Goldberg
8th Jan 2026
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always Isaac made me look smart and stylish. Always a good chat as well

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sam,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that Isaac has once again helped you achieve a smart and stylish look, we will be sure to pass along your kind words to him. We're also happy to hear that you enjoyed your chat with him, he's great at making our clients feel comfortable and relaxed.

We appreciate your support and we can't wait to see you again for your next visit. Have a great day!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Mrs

Mrs Karen Oconner
8th Jan 2026
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Very pleasant and professiona

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Love going to Saks

Roxanne Gilroy
7th Jan 2026
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Another lovely experience. Leah is helping me get my hair back to a healthy nice condition and cuts it so well. Leah is so kind and I always leave feeling better 😊

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Response from Saks Hair & Beauty Bishop Auckland

Hi Roxanne,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had another lovely experience with Leah at our salon. We strive to provide the best hair services and it's great to know that Leah has been able to help you achieve healthy and beautiful hair.

We'll be sure to pass along your compliments to Leah. It's always lovely to hear that our clients leave feeling better than they did when they arrived. Thank you again for your support and we can't wait to see you again soon!

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Fabulous

Debbie Fox
7th Jan 2026
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely chuffed with my new hair today. Came in for a re style with Sy and left a new woman. !

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Saks bishop auckland

Jennie
7th Jan 2026
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Absolutely amazing, as usual, thank you Jessie x

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jennie,
Thank you so much for taking the time to leave a review. We are thrilled to hear that you had an amazing experience with us at Saks Hair & Beauty Bishop Auckland. We will make sure to pass along your kind words to Jessie, she will be delighted!
We always strive to provide the best service possible and it is feedback like this that motivates us to keep doing what we love.
Thank you again for choosing us and we can't wait to see you again soon!
Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Great care as usual

Mrs Rose Clancey
6th Jan 2026
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Speedy, friendly and perfect result

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Amazing!

Rebecca Policelli
23rd Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa turned a lifelong dream of mine into reality. Her professionalism, respect for her craft, and exceptional talent make her an outstanding stylist who genuinely brings her clients’ visions to life.

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Best stylist

Anonymous
23rd Dec 2025
5.0

I have been going Saks for the last 27 years my current stylist I’ve been using is just the best he knows exactly what I want and does a amazing job every time I would recommend him to anyone the only thing is he is always fully booked because he’s that good

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Ms

Renu Sharma
22nd Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Well mannered and very good style and very pleasant experience

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Colour cut blow dry

Megan Goundry-Naphine
22nd Dec 2025
4.0
Appointment verified by SaloniQ Software

Wonderful till the apprentice messed up the colour. 2hour appointment ended up 3 hours and still not right. The colourists was great the apprentice was distracted and unconcerned.

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Colour & styled

Anne Metcalfe
22nd Dec 2025
5.0
Appointment verified by SaloniQ Software

Polly did a lovely job such a lovely young lady.

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Fabulous

Anne Faulds
22nd Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy always puts me at ease I feel comfortable . Great hairdresser love my cut and blow dry

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Excellent service

Kay Richardson
20th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was excellent, listened, advised and even helped with my mother in law which was very much appreciated. We will both be seeing Gemma in the New Year. Thank you for our beautiful Christmas hair. Thank you Jess for stepping in for Selby my mother in law loves her hair.

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Fabulous as always

Debbie Connell
20th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Yet another relaxing and positive experience. You know you’re in good hands, listened to, and cared about.

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Hair perfectly 🥰

Anne Goodger
20th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

My hair was perfect and just what I wanted

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Colour and cut / blow

Sharon Howells
19th Dec 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Lovely salon and staff Jessie is such a lovely girl and a brilliant hair stylist

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Awesome

Charlotte Roche
18th Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely love my new colour. Sy is great, he’s friendly, knowledgable and super talented. Thank you!

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Christmas Hair Preparations

Anne Liddle
18th Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual enjoyable hair experience with friendly staff

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Response from Saks Hair & Beauty Bishop Auckland

Dear Anne,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had an enjoyable hair experience with our friendly staff. We always strive to create a welcoming and comfortable environment for all our clients.

We truly appreciate your support and we look forward to seeing you again in the future. Thank you for choosing our salon for your hair needs.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Hair cut and treatment

Christine Tulip
18th Dec 2025
5.0
Appointment verified by SaloniQ Software

Excellent as always , Georgia just fantastic, all staff lovely and friendly despite being so bisy

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Response from Saks Hair & Beauty Bishop Auckland

Dear Christine,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had an excellent experience with Georgia and that you found our staff to be lovely and friendly.

It's great to know that even though we may be busy, our team still takes the time to provide top-notch service to our clients. We appreciate your kind words and we will make sure to pass them along to Georgia and the rest of our team.

We look forward to welcoming you back to our salon in the future and providing you with another exceptional experience.

Warm regards,
The Team at Saks Hair & Beauty Bishop Auckland

Change of style

Pamela Bloas
18th Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Decided i wanted to go short. Melissa was very helpful with good advice.

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Thank you Gemma!

Anonymous
17th Dec 2025
5.0

A wizard with the scissors, amazing customer care. Always a warm welcome from the whole team and a hairdresser that actually listens to what you want, always a bonus when she does her shampoo herself, best scrub and massage 💕

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Cut and dry

Judith Dobson
16th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Excellent service as usual. Listens to me and always friendly and polite x

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Feedback

Liz Spikings
16th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I love getting my hair done by Issac -he really understands both my hair & how I like it & I have never left the salon dissatisfied

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz,

Thank you so much for taking the time to leave us this lovely review! We will definitely pass along your kind words to Issac – he will be thrilled to hear that he has such a happy and satisfied client.

At our salon, our goal is to always make sure our clients leave feeling their best and it's great to hear that you have consistently had a positive experience with Issac. We truly appreciate your support and look forward to seeing you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Hair

Lyn morrison
15th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Lovely lad friendly and good hairdresser

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He’s a hair genius!

Rebecca Dunn
15th Dec 2025
Team Member: Sy
4.5
Appointment verified by SaloniQ Software

Sy did a fantastic job- I have no idea how he got my hair into the style that he did but it looked great. The man is a hair genius! Thank you!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Rebecca,

Thank you for taking the time to write us a review! We're so glad to hear that Sy was able to work his hair magic on you and give you a fantastic new style. He truly is a talented stylist.

We're happy to hear that you love your new look and we can't wait to have you back in our salon next time!

Best,
The Saks Hair & Beauty Bishop Auckland team

Appointment

Anonymous
13th Dec 2025
3.5

As always Gemma was superb!
However, your appointment system is diabolical.
I made an appointment for 16 December, 2 months prior, but was told I didn’t have this appointment scheduled.
I had to take an inconvenient appointment for 9th December, as nothing else was available.
Then today I get a reminder for 16th!

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Lovely hairdresser

Patricia Cleasby
12th Dec 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie is a lovely friendly hairdresser

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