Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
375 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent

Lynda English
6th Nov 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fantastic cut
Great blow dry
Personal care and compassion given

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Lynda,

Thank you so much for leaving such a lovely review. We are thrilled to hear that you had a fantastic cut and a great blow dry at our salon. Our team strives to provide top-notch services and to make our clients feel cared for and valued. We are glad to know that we were able to deliver that to you.

We truly appreciate your kind words and will make sure to pass them along to our team. We hope to see you again soon for another great experience at our salon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Hair today

Jean Luke
6th Nov 2025
Team Member: Gemma
5.0

Excellent as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Jean Luke,

Thank you so much for taking the time to leave such a positive review of your recent experience at our salon. It's always wonderful to hear that our customers are happy with our services especially when you have been a client for many years.

We are delighted to know that you had an excellent visit with us and we look forward to seeing you again in the future. Our team is dedicated to providing excellent hair and beauty services to all of our clients, so your kind words mean a lot to us.

Once again, thank you for your feedback and for choosing our salon. We appreciate your support and we can't wait to welcome you back soon!

Best wishes,
The Saks Hair & Beauty Bishop Auckland team

New do

Kendra Emery
6th Nov 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Really enjoy my visit to the salon today. I was inspired to try something different and I love it. Great service and company.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Kendra,

Thank you so much for leaving such a lovely review for our salon. We're thrilled to hear that you enjoyed your visit with us and that you were inspired to try something different. We always love helping our clients experiment with new looks and we're so glad that you love the result.

Our team takes great pride in providing excellent service and creating a friendly atmosphere, so it means a lot to us that you enjoyed your time with us. We hope to see you again soon and help you continue to feel inspired and beautiful.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Always good service

Margaret Davison
5th Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Know I can always rely on Melissa for a good cut & style that is easily manageable for me between visits. Today my hair was shampooed by a friendly young lady Porschia - apologies if spelt incorrectly - she introduced herself at outset and was most attentive and polite throughout. Thank you Saks as always

Service
Value
Result
Cleanliness
Atmosphere

Thanks 👍

Diane Crisp
3rd Nov 2025
5.0

Jessie is always polite and pleasant. Although she works quickly I never feel that I am being rushed.

Service
Value
Result
Cleanliness
Atmosphere

Love my hair

Sarah Anavberokhai
2nd Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Love my hair. Did just what I asked for. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Sarah Anavberokhai,

Thank you for choosing our salon for your recent hair appointment! We are delighted to hear that you love your new hairstyle and that we were able to fulfill your requests. Our team always strives to provide excellent service and it's wonderful to know that we have met your expectations.

We appreciate your kind review and we hope to have the pleasure of pampering you again in the future. Thanks again for trusting us with your hair and for your support. We couldn't be happier that you are happy!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Weekly appointment

Margaret Compton
1st Nov 2025
Team Member: Sy
5.0

5 star

Service
Value
Result
Cleanliness
Atmosphere

Saks bishop auckland

Jennie
1st Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie has done it again, beautiful colour and extensions, so talented and customer care is second to none, thanknyou x

Service
Value
Result
Cleanliness
Atmosphere

Amazing as always

Gemma Smith
31st Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Every single appointment with Gem is brilliant. She is so talented at what she does. She gives me great hair each time and I always come away feeling confident. She’s a hairdresser, friend & therapist all in one.

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Emma Lee
31st Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is great asset to the Saks team, she’s done my hair for some time now and also my children’s hair when she first qualified. Georgia is very friendly and makes me feel at ease about changing styles. She is very knowledgable on suitable colour changes that suit my face and skin tone. Always leave the salon feeling good!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Emma!
Thank you so much for taking the time to leave such a lovely review for our salon. We are so happy to hear that you have been coming to our salon for some time now, and that you have also trusted us to take care of your children's hair. Our team at Saks Hair & Beauty Bishop Auckland takes great pride in making our clients feel comfortable and confident with their hair choices. We will definitely pass on your compliments to our stylist Georgia, who is a true gem on our team. We look forward to seeing you and your family again soon for your next hair transformation!
Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Hair cut girls 6-11

Esmé Congreve-Hemmings
29th Oct 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was so lovely and had my daughter laughing and really got her to not be shy which she usually is around new people. Brilliant cut and really made my little girl feel looked after x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Esmé Congreve-Hemmings,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that your daughter had a great experience with our stylist Jessie. We strive to create a welcoming and comfortable environment for all of our clients, especially little ones who may be a bit shy.

We are happy to hear that Jessie was able to make your daughter feel at ease and give her a fantastic cut. It's always our goal to make sure everyone leaves feeling well taken care of and confident. Thank you for choosing our salon and we look forward to seeing you and your daughter again soon!

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Excellent Salon

Joanne Smith
29th Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia always does an amazing job with my hair and I’m always really pleased with it, plus the colour still looks great 2 months later. Georgia always gives great advice and is really friendly. In fact, all of the staff are friendly and helpful. I wouldn’t go anywhere else now, I even take my kids (boys) to the salon for their hair cut and that’s always fab also.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Dave Jackson
29th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Simply the best !!!!

Service
Value
Result
Cleanliness
Atmosphere

Excellent hairdo

Debbie Chapman
26th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love coming to be pampered by Melissa and I’m really pleased with my hair as always. She’s so friendly and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Debbie,

Thank you for your lovely review! We're so glad to hear that you love coming to our salon for some pampering by Melissa. We'll make sure to pass along your kind words to her. We're also happy to hear that you're pleased with your hair - our goal is always to make our clients feel their best!

We couldn't agree more, Melissa is not only talented but also incredibly friendly and helpful. It's wonderful to hear that she's delivering consistently great service to you. We look forward to seeing you again soon!

Warmly,

The Team at Saks Hair & Beauty Bishop Auckland

Absolutely Amazing

Bethany Davison
26th Oct 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Absolutely amazing service! I was worried about getting my hair done with a baby but they looked after us both whilst making sure I loved my hair. I will definitely be going back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Dear Bethany,

Thank you so much for leaving us such a lovely review. We are delighted to hear that you had an amazing experience at our salon. Our team is always committed to providing exceptional service to all of our clients, including little ones! We are glad that you and your baby felt well taken care of while getting your hair done. We appreciate your support and are thrilled to know that you will be returning to our salon.

We look forward to welcoming you back and helping you love your hair even more. Have a wonderful day!

Warmly,

The team at Saks Hair & Beauty Bishop Auckland

Pedicure

Deborah Jordinson
25th Oct 2025
Team Member: Katie
5.0

Friendly
Professional

Service
Value
Result
Cleanliness
Atmosphere

Wash Cut and blow dry

Angela Tranter
24th Oct 2025
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Had a very good consultation today about how my hair looked and how the condition it was in and how to fix the experience was very helpful and very informative and really relaxing my hair is in better condition now

Service
Value
Result
Cleanliness
Atmosphere

Fabulous experience

Anne Failds
23rd Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

First time visiting salon all staff were very friendly my stylist was brilliant we chatted about style shape he was extremely helpful and easy to chat too made feel relaxed and welcome x loved the end result it’s fantastic x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Anne,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your first visit with us. It's always our goal to make each client feel relaxed and welcome, and we're happy to hear that you felt that way during your appointment. We take pride in our team's friendliness and expertise, and we're delighted that your stylist provided a fantastic end result for you. We look forward to seeing you again and helping you achieve your desired style.

Thanks again for your feedback!

Best,
The Saks Hair & Beauty team from Bishop Auckland

brilliant

Gillian O’Mara
22nd Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy was brilliant- listened to my needs, lovely cut and finish, relaxed appointment. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Dear Gillian,

Thank you for your kind words about Sy and your recent experience at our salon. We are delighted to hear that you had a great time and that Sy was able to listen to your needs and provide a lovely cut and finish. Our team takes pride in creating a relaxed and enjoyable atmosphere for our clients, and we are glad that we were able to achieve that during your appointment.

We value your feedback and appreciate you taking the time to leave us a review. We look forward to welcoming you back to our salon in the future.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Best Hairdressers by far.

Nicola Lee
22nd Oct 2025
Team Member: Melissa
5.0

I always feel welcomed by all of the staff. It is a pleasure to visit your salon.

Service
Value
Result
Cleanliness
Atmosphere

Amazing 🤩

Anna Edmunds
21st Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Not wanting to be too dramatic but I adore my hair! So so professional, very charming and the best hair I’ve had in years. Thanks lovely I will be back soon

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Anna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you adore your hair and that you had such a positive experience with our team. We always strive to provide professional and charming service, and we're so happy to know that we met your expectations.

Thank you for choosing our salon for your hair needs and we can't wait to welcome you back soon! Your satisfaction is our top priority and we look forward to making your hair look fabulous again.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Visit to Saks

Mrs Liz Thompson
18th Oct 2025
Team Member: Georgia
4.5
Appointment verified by SaloniQ Software

Very good, as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs. Liz Thompson,

Thank you so much for your kind review! We are thrilled to hear that you had another great experience with us. Our team is dedicated to making sure each and every visit is nothing short of excellent.

We truly appreciate your continued support and look forward to seeing you again soon. Have a lovely day!

Warm regards,
The team at Saks Hair & Beauty Bishop Auckland

Exceptional service - Sacks Bishop Auckland

Shanaz Russ
18th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I’ve been going to Sacks in Bishop Auckland for a couple of years. I get my hair cut with Melissa, and she’s fantastic. I trust her with my hair. Every visit is a delight, and I always leave happy. I highly recommend this salon to anyone looking for a personalised and professional hair experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Shanaz,

Thank you so much for taking the time to share your positive experience at our salon on the Internet. We are thrilled to hear that you have been a loyal customer for a couple of years now and appreciate your trust in our stylist Melissa.

We take great pride in providing a personalized and professional hair experience for all our customers and we are delighted to know that we have met your expectations. We will definitely pass on your kind words to Melissa and the rest of our team.

Thank you once again for recommending our salon to others. We are grateful for your support and look forward to welcoming you back for your next visit.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Cut and Blow Dry

Victoria Bollands
17th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

I absolutely love my new hair cut and the blow dry is amazing! Thank you Sy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Hi Victoria Bollands,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you are loving your new haircut and blow dry by Sy. We couldn't agree more - they are amazing at what they do!

We are always striving to provide the best services for our clients, and it's wonderful to hear that we have succeeded in giving you a great experience. Thank you for choosing our salon and we can't wait to see you again soon!

Warm Regards,
The team at Saks Hair & Beauty Bishop Auckland

Excellent service

Marion Richardson
17th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always great service, staff all very professional and friendly

Service
Value
Result
Cleanliness
Atmosphere

Gemma is fab!

angie craggs
16th Oct 2025
Team Member: Gemma
5.0

Gemma is always so friendly and welcoming- she is a brilliant stylist and I always leave feeling 100% better than when I went in!

Service
Value
Result
Cleanliness
Atmosphere

Brilliant as always

Ashley Fenwick
15th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa always makes a fabulous job of my hair . She is great

Service
Value
Result
Cleanliness
Atmosphere

Had cut and blow dry

Annette
15th Oct 2025
Team Member: Gemma
5.0

Excellent service, very friendly made me feel welcome, always happy with my cut would definitely recommend

Service
Value
Result
Cleanliness
Atmosphere

Colour

Tracie Byers
15th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Requested a little warmer colour and she knows me well so little warmer with tiny bits of sort of copper colour and it’s just what I wanted.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Debbie Ford
15th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely love my new hair. Thank you Sy.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Ms Rose Clancey
14th Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Friendly, welcoming, working with speed and efficiency for a great cut and style every visit.

Service
Value
Result
Cleanliness
Atmosphere

Highlights

Helen Bellas
14th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Visited the salon today for a highlight and lowlights very pleased with the result . A very enjoyable experience

Service
Value
Result
Cleanliness
Atmosphere

Great

Fiona Otterwell
14th Oct 2025
Team Member: Sy
4.5
Appointment verified by SaloniQ Software

Simon looked after my Mum and I brilliantly

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment

Yvette Raine
11th Oct 2025
Team Member: Georgia
5.0

Always a pleasure to have my hair done by Georgia, she’s such a lovely person. And always does my hair fabulous.

Service
Value
Result
Cleanliness
Atmosphere

The best salon in bishop

Wendy Haytouf
10th Oct 2025
Team Member: Selby
5.0

Love this young lady always love getting my hair done she always makes me feel good great chat always polite gives me great advice on my hair & products when I ask & of course made to feel so relaxed & welcome nothings a bother 👌🏻

Service
Value
Result
Cleanliness
Atmosphere

Hair cut with sy

Anonymous
9th Oct 2025
5.0

First time had my hair cut with sy..and first time been to saks for many years as i dont live in the area
Was made very welcome at the salon and felt totally at ease with sy
I loved how he cut my hair and will definately book again when i am in bishop auckland

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Dear Reviewer,

Thank you for taking the time to leave us this lovely review! We are so glad to hear that you had a great experience at Saks Hair & Beauty Bishop Auckland with our stylist, Sy. It is wonderful to hear that you felt so welcome and at ease during your visit, and that you loved the way Sy cut your hair. We would be more than happy to have you book with us again when you are back in the area.

Thanks again for your kind words, and we hope to see you again soon!

Best wishes,
The Team at Saks Hair & Beauty Bishop Auckland

Love it

Debbie Mclaren
8th Oct 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Came in for a cut today and got a restyle, absolutely love it Issac is a lovely professional young man and amazing stylist…….will be back for sure.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair & Beauty Bishop Auckland

Dear Debbie,

Thank you for taking the time to leave us a review. We are so happy to hear that you loved your restyle with Issac. Our team takes great pride in providing excellent service and beautiful results to our clients.

We appreciate your kind words about Issac's professionalism and skills. We will make sure to pass along your compliments to him.

We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair needs.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Exceptional Service

Rachel Smith
8th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I have visited the salon twice now with Gemma as my stylist it’s a very relaxing chic atmosphere Gemma is not only a very talented & knowledgable stylist but so so friendly with an amazing personality and friendly aproach to her clients
Absolutely love my two hairstyles and colours I’ve had I would highly recommend Gemma

Service
Value
Result
Cleanliness
Atmosphere

Gemma’s a star

Judith Dobson
7th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I slways feel better after Gemma dies my hair.

Service
Value
Result
Cleanliness
Atmosphere

Very happy!

Paula Wilson
6th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Very happy with my colour and cut. The service today was excellent. Thank you!

Service
Value
Result
Cleanliness
Atmosphere

Great quality cut and finish as always, thank you

Miss Sally Stepanyan
6th Oct 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Sy always delivers a great quality cut and finish, plus really valuable practical advice about styles to suit my hair and lifestyle. I’m really glad he’s at Bishop Auckland. Thank you to the other staff who also made me feel welcome and kept the salon clean and tidy during my visit.

Service
Value
Result
Cleanliness
Atmosphere

Great Service, as always

Jonathon
6th Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I've had a few cuts with Gemma at this stage, and can safely say that they've all been absolutely fantastic. Thank you! :)

Service
Value
Result
Cleanliness
Atmosphere

Saks Bishop Auckland

Danielle Deverell
4th Oct 2025
5.0

Selvy is an excellent stylist and cuts both of my children’s hair beautifully. She is great with kids. Can’t recommend her highly enough.

Service
Value
Result
Cleanliness
Atmosphere

Excellent!

Debbie Connell
3rd Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has a fabulous understanding of what a client wants, she listens and also suggests what ends up being a fabulous colour and style!

Service
Value
Result
Cleanliness
Atmosphere

Great Salon Experience

Debbie Brown
30th Sep 2025
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Friendly, chatty and did exactly what I wanted

Service
Value
Result
Cleanliness
Atmosphere

Fantastic stylist

Margaret Eadsforth
30th Sep 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Brilliant stylist,

Service
Value
Result
Cleanliness
Atmosphere

Overall satisfaction

Liz Spikings
28th Sep 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Very happy with my overall experience at the salon -no issues whatsoever

Service
Value
Result
Cleanliness
Atmosphere

Cut and style

April Dickens
27th Sep 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

Gave great guidance and it resulted in a great salon experience thank you leah I feel 10 years younger!

Service
Value
Result
Cleanliness
Atmosphere

Salon visit

Ian Stout
27th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Relaxed friendly and professional experience as always.

Service
Value
Result
Cleanliness
Atmosphere

Lovely head massage

Amanda Falshaw
27th Sep 2025
5.0
Appointment verified by SaloniQ Software

Exceptional head massage

Service
Value
Result
Cleanliness
Atmosphere