Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.92
413 verified reviews
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Excellent service

Marion Richardson
11th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always, first class service

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Amazing as always ❤️

Kaitlyn Goodwin
11th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Been coming to Gemma for around 15 years now. She is amazing at what she does, knows EXACTLY how I like my hair probably better than I do! We have built a great relationship and she always makes me feel so comfortable and confident. Thank you Gemma ❤️

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Happy feet

Deborah Jirdinsin
11th Dec 2025
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Great job again Katie. Tidy, manicured and ready for Santa

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Great cut

Catherine Howard
11th Dec 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

First time iv used saks Sy listened to me and gave me a great cut so much so i booked my next appointment straight away overall a 5* experience highly reccomended

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Amazing experience from entering the salon

Catherine Blakey
11th Dec 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

From arriving at the salon I was made to feel very welcome, the experience was flawless from the consultation and advice I was given on how to repair my damaged hair, I left the salon feeling a lot more confident. My hair looked and felt so much stronger.I have found my new Salon thank you .

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Excellence

Lynda English
10th Dec 2025
Team Member: Gemma
5.0

Gemma was kind and professional and gave my hair an excellent cut and blow dry as always.

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😊

Cecilia burns
9th Dec 2025
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Gemma is always so cheerful and full of energy. Very friendly and patient with me!

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Fabulous

Patsy Otterwell
9th Dec 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Just great to be pampered and spend time with Gemma

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Cut

Anonymous
8th Dec 2025
5.0

Great vibe lovely staff cuts my hair just right

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Treat

Geraldine Newton
8th Dec 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

I'm not someone who regularly get's her hair cut,so I'm usually a little nervous at appointments.However I am really pleased I went because my hair looks so much better.A professional service all-round.

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Awesome

Anonymous
6th Dec 2025
5.0

Awesome professional, great results

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My Relaxing place

Beverly Meldrum
6th Dec 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

I'm Always greeted with a warm smile. Issac is both friendly and caring, he has an excellent knowledge of hair dying,and Always goes out of his way to make sure I get the colour I love. I don't like my hair to look white, or copper in any way but Issac is only to happy to make sure this does not happen. The salon is very relaxing, and whilst you wait for your colour to it's job your Always offered a hot drink and magazine. Saks is my de stress time, from my caring role, where I can relax in a safe happy warm salon, it's Definitely my relaxation time. Issac Always makes sure my hair looks Amazing and checks I'm happy with it.

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My review.

Sarah Youll
3rd Dec 2025
Team Member: Leah
5.0

Leah was very professional and made me feel comfortable. Did a great job of my hair.

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Best service

Sarah Kelly
29th Nov 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

I absolutely love coming to the salon, Leah is so friendly and most importantly leaves my hair looking fantastic

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Brilliant hairdresser.

Susan Elms
27th Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie did a great job on my hair. I was quite vague regarding how short I wanted it. Jessie talked me through options which gave me the confidence to go for a shorter cut. I'm delighted with the results and think Jessie is a star 🌟 🤩

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Gents cut

Anonymous
27th Nov 2025
Team Member: Gemma
5.0

Excellent

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Really pleased with cut

Lauren Aylott
26th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Really pleased with my haircut, thanks Sy

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Lovely start to the day

Lauren Bell
25th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Had my appointment at 9:30 and despite lacking in energy was greeted by the lovely Sy who was full of energy and conversation. Loved my haircut, thanks for the giggles x

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Great service

Mrs Rose Clancey
25th Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Fast, friendly and superb result.
I have great confidence in getting the cut and style that I want at a high standard.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Mrs Rose,

Thank you for taking the time to leave us such a lovely review! We're so glad to hear that you had a fast, friendly and superb experience at our salon. Our team takes great pride in delivering high standards and we're thrilled that you have confidence in us to achieve the cut and style you want.

Your support and trust mean a lot to us and it was a pleasure to have you as our guest. We look forward to seeing you again for your next appointment!

Best Regards,

The Team at Saks Hair & Beauty Bishop Auckland

Cut and refresh

Margaret Greenall
24th Nov 2025
Team Member: Sy
4.5
Appointment verified by SaloniQ Software

Love the way Sy does my hair! No delays and a lovely coffee! Perfect

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Hairdressing Experience

Anonymous
20th Nov 2025
Team Member: Melissa
5.0

Enjoyed my appointment today - Melissa advised me with regard to colouring and cutting of my hair - very friendly staff -

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Short style

Lyn Boustead
20th Nov 2025
Team Member: Melissa
5.0

5 star service. Very experienced stylist, love my short edgy pixie cut. You never disappoint Mel, thanks see you soon!

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Excellent as always.

Brendan Luke
20th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

10/10 experience for men’s cut and wash.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Brendan,

Thank you for taking the time to leave us a review! We are glad to hear that you had a 10/10 experience with us for your men’s cut and wash. It means a lot to us that you were satisfied with our services.

We strive to provide our clients with the best haircut experience and we are thrilled to know that we met your expectations. We hope to see you again soon and continue to give you the same high-quality service.

Thank you for choosing our salon and we appreciate your support. Have a great day!

Warmly,
The Saks Hair & Beauty team at Bishop Auckland

Great experience

Chloe Marshall
19th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Great advice, treatment and cut! Thank you

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Response from Saks Hair & Beauty Bishop Auckland

Dear Chloe,

Thank you for taking the time to share your experience at our salon. We are happy to hear that you received great advice, treatment, and a fabulous cut from our team. Our goal is to provide top-notch services to all of our clients.

We appreciate your kind words and are delighted to know that you left our salon feeling satisfied. Our team works hard to stay updated on the latest trends and techniques to provide our clients with the best possible experience.

We hope to see you again soon and continue to exceed your expectations. Thank you for choosing us for your hair and beauty needs.

Best,
The Team at Saks Hair & Beauty Bishop Auckland

Bishop Auckland

Joy Pallister
19th Nov 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Exceptional at usual. 10 out of 10!!

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Hair

Kath Billingham
19th Nov 2025
Team Member: Gemma
4.0
Appointment verified by SaloniQ Software

Lovely experience as usual with Gemma who is very friendly and professional.. I always love the look I leave the salon with.

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5 star again!

Belinda Ladhar
17th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

I had to rearrange my appointment due to childcare and Sy was very accommodating trying to fit me in. I arrived in a fluster, rushing around after children as is the normal. However 2 hours later, a coffee and a couple of biscuits along with a fab haircut and colour treatment, made me feel a million dollars. Keep up the good work Sy x

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Cut and blow dry .

Sue Street
17th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Loved my haircut. I got great advice from Simon . Excellent stylist and a lovely person. Would definitely recommend.

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A brilliant experience

Nicola
17th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

First time visit to Saks. Booked in with Sy for highlights. He kindly explained my hair wouldn’t be able to take anymore bleach for a few months. I wasn’t being fobbed off, it was genuine concern for my hair. So took his advice and had a treatment and a cut and blow dry. Booked in for further treatments and hopefully il be able to get a colour in the next few months. I’ve never had a stylist recommend treatments and products. Thank you for your honesty and I will see you in December

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Not happy with the cut and style

Lisa Proudfoot
16th Nov 2025
3.0
Appointment verified by SaloniQ Software

Stylist are brilliant in what they do. Unfortunately Gemma who normally styles my hair wasn't available. So I went with Georgia. My appointment time was 10.15, although I was a little early, Georgia did a lovely job in washing my hair although the cut was quick I did asked her if she had cut it in an integrated bob she said yes, but the cut didn't look like anything like I had before. I felt a little disappointed. I phone for my husband to come for me when my cut and blow dry was done at 10.40. He also didn't even notice or think I had been in the salon long, to have anything done to my hair
I am disappointed in the cut, The cost aswell of £54 for the 35 minutes the time it took.

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Love Saks at Bishop

Roxanne Gilroy
12th Nov 2025
Team Member: Leah
5.0
Appointment verified by SaloniQ Software

My hair was I terrible condition and I needed some help with it. Leah was so good and helpful. She was so approachable and sorted my hair out

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Fab hair cut

Anonymous
11th Nov 2025
5.0

Once again a fab haircut so glad I found Issac x

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Cut and dry

Judith Dobson
11th Nov 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As always an excellent visit. Gemma always makes me welcome and relaxed xx

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Cut and dry

Judith Dobson
11th Nov 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As always excellent service. Gemma always manages to make me feel special.

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Simply the best

Gillian Leight
11th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant. Couldn't fault anything. Haircut short as I wanted. I only have less than one percent hearing left and Sy made sure he faced me when telling me anything. It was entertaining too as Sy kept making jokes. Great service and will be going back again. Highly recommend.

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New look

Lara Burnett
10th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Fabulous, took the time to chat to me, to ensure I understood and was happy with the options. Nothing was too much trouble. Didn't feel rushed. Left feeling amazing

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Hair

Vivien Mcdermott
8th Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Once again I left the salon a very happy customer. Sy is a very good hairstylist.

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Beautiful results and great experience

Jodie h
8th Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

I absolutely love my results, the colour and finish are beautiful! Jessie made me feel really comfortable and welcome throughout my appointment, and my hair looks and feels amazing. Thank you so much! Highly recommend.

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Excellent

Lynda English
6th Nov 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fantastic cut
Great blow dry
Personal care and compassion given

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lynda,

Thank you so much for leaving such a lovely review. We are thrilled to hear that you had a fantastic cut and a great blow dry at our salon. Our team strives to provide top-notch services and to make our clients feel cared for and valued. We are glad to know that we were able to deliver that to you.

We truly appreciate your kind words and will make sure to pass them along to our team. We hope to see you again soon for another great experience at our salon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Hair today

Jean Luke
6th Nov 2025
Team Member: Gemma
5.0

Excellent as always.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jean Luke,

Thank you so much for taking the time to leave such a positive review of your recent experience at our salon. It's always wonderful to hear that our customers are happy with our services especially when you have been a client for many years.

We are delighted to know that you had an excellent visit with us and we look forward to seeing you again in the future. Our team is dedicated to providing excellent hair and beauty services to all of our clients, so your kind words mean a lot to us.

Once again, thank you for your feedback and for choosing our salon. We appreciate your support and we can't wait to welcome you back soon!

Best wishes,
The Saks Hair & Beauty Bishop Auckland team

New do

Kendra Emery
6th Nov 2025
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Really enjoy my visit to the salon today. I was inspired to try something different and I love it. Great service and company.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Kendra,

Thank you so much for leaving such a lovely review for our salon. We're thrilled to hear that you enjoyed your visit with us and that you were inspired to try something different. We always love helping our clients experiment with new looks and we're so glad that you love the result.

Our team takes great pride in providing excellent service and creating a friendly atmosphere, so it means a lot to us that you enjoyed your time with us. We hope to see you again soon and help you continue to feel inspired and beautiful.

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Always good service

Margaret Davison
5th Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Know I can always rely on Melissa for a good cut & style that is easily manageable for me between visits. Today my hair was shampooed by a friendly young lady Porschia - apologies if spelt incorrectly - she introduced herself at outset and was most attentive and polite throughout. Thank you Saks as always

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Thanks 👍

Diane Crisp
3rd Nov 2025
5.0

Jessie is always polite and pleasant. Although she works quickly I never feel that I am being rushed.

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Love my hair

Sarah Anavberokhai
2nd Nov 2025
Team Member: Sy
5.0
Appointment verified by SaloniQ Software

Love my hair. Did just what I asked for. Thank you

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sarah Anavberokhai,

Thank you for choosing our salon for your recent hair appointment! We are delighted to hear that you love your new hairstyle and that we were able to fulfill your requests. Our team always strives to provide excellent service and it's wonderful to know that we have met your expectations.

We appreciate your kind review and we hope to have the pleasure of pampering you again in the future. Thanks again for trusting us with your hair and for your support. We couldn't be happier that you are happy!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Weekly appointment

Margaret Compton
1st Nov 2025
Team Member: Sy
5.0

5 star

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Saks bishop auckland

Jennie
1st Nov 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie has done it again, beautiful colour and extensions, so talented and customer care is second to none, thanknyou x

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Amazing as always

Gemma Smith
31st Oct 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Every single appointment with Gem is brilliant. She is so talented at what she does. She gives me great hair each time and I always come away feeling confident. She’s a hairdresser, friend & therapist all in one.

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Cut and colour

Emma Lee
31st Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is great asset to the Saks team, she’s done my hair for some time now and also my children’s hair when she first qualified. Georgia is very friendly and makes me feel at ease about changing styles. She is very knowledgable on suitable colour changes that suit my face and skin tone. Always leave the salon feeling good!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Emma!
Thank you so much for taking the time to leave such a lovely review for our salon. We are so happy to hear that you have been coming to our salon for some time now, and that you have also trusted us to take care of your children's hair. Our team at Saks Hair & Beauty Bishop Auckland takes great pride in making our clients feel comfortable and confident with their hair choices. We will definitely pass on your compliments to our stylist Georgia, who is a true gem on our team. We look forward to seeing you and your family again soon for your next hair transformation!
Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Hair cut girls 6-11

Esmé Congreve-Hemmings
29th Oct 2025
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was so lovely and had my daughter laughing and really got her to not be shy which she usually is around new people. Brilliant cut and really made my little girl feel looked after x

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Response from Saks Hair & Beauty Bishop Auckland

Hi Esmé Congreve-Hemmings,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that your daughter had a great experience with our stylist Jessie. We strive to create a welcoming and comfortable environment for all of our clients, especially little ones who may be a bit shy.

We are happy to hear that Jessie was able to make your daughter feel at ease and give her a fantastic cut. It's always our goal to make sure everyone leaves feeling well taken care of and confident. Thank you for choosing our salon and we look forward to seeing you and your daughter again soon!

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Excellent Salon

Joanne Smith
29th Oct 2025
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia always does an amazing job with my hair and I’m always really pleased with it, plus the colour still looks great 2 months later. Georgia always gives great advice and is really friendly. In fact, all of the staff are friendly and helpful. I wouldn’t go anywhere else now, I even take my kids (boys) to the salon for their hair cut and that’s always fab also.

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