Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.
Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.
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I visited the salon for the first time and can say Jess was excellent
I am always worry going to the hairdresser's as I have such fine hair but Jess was amazing
Very pleased thank you
Hi Sue,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your first visit to our salon
We understand that having fine hair can be a concern, but we're glad to hear that Jess was able to put you at ease and give you a great experience. We appreciate your kind words and are happy to know that you left feeling pleased.
Thank you for choosing our salon and we look forward to seeing you again soon!
Take care,
The team at Saks Hair Barnard Castle.
Happy Atmosphere
Very attentive
Pleased with cut
Arrived not feeling too good left with a smile
Hi Gill,
Thank you so much for leaving us a lovely review! We are delighted to hear that you felt the atmosphere was happy and that you received attentive service during your visit.
We are very happy to hear that we were able to turn your day around and leave you with a smile on your face. Thank you for choosing our salon.
Warmly,
The Saks Hair Barnard Castle team
Great
Hi Pauline,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon.
We appreciate your kind words and we are honored that you chose our salon for your hair needs. We hope to see you again soon for another great experience.
Warmly,
The Saks Hair Barnard Castle Team
Always a great experience, … don’t change a thing, …perfect!!
Hi Richard,
Thanks for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a great experience at our salon. It means a lot to us that you appreciate our services and that you don't want us to change a thing.
Our team at Saks Hair Barnard Castle take pride in providing the best experience for our clients, and it's feedback like yours that motivates us to keep doing what we do. We can't wait to see you again soon!
Warmly,
The team at Saks Hair Barnard Castle
Great colour and cut. The cut that Andrew does is always so good; my hair keeps its style perfectly from one cut to the next and it is so easy for me to manage. All the staff make the salon a friendly and comfortable place to visit.
Dear Hilary,
Thank you for your lovely review! We're thrilled to know that you had a great experience at our salon. We're also glad that you find our salon to be friendly and comfortable; creating a welcoming atmosphere for our clients is important to us.
Thank you for choosing our salon for your haircare needs. We look forward to seeing you again soon!
Best regards,
The team at Saks Hair Barnard Castle
I always feel pampered. Looked after. Considered. I love the staff and the salon and would never go to anyone else xxx
Hi Leanne,
Thank you so much for your lovely review. We are thrilled to hear that you always feel pampered and looked after during your visits with us. It means the world to our team that you love our salon and wouldn't go anywhere else. We truly appreciate your loyalty and support.
Best regards,
The team at Saks Hair Barnard Castle
I had a lovely relaxed time, Sarah cut and styled my hair beautifully and listened to my needs. Everything about my experience was lovely, it’s a lovely salon, I’ll make another appointment with Sarah soon
Hi Samantha,
Thank you for taking the time to leave us a review. We're glad to hear that you had a lovely and relaxed experience with us at our salon. It's great to know that Sarah was able to cut and style your hair to your liking and listened to your needs.
We appreciate your support and look forward to seeing you again for your next appointment with Sarah
Best regards,
The team at Saks Hair Barnard Castle
Lovely relaxing, friendly hair appointment.
Hi Klara,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a lovely and relaxing experience during your recent hair appointment with us. We appreciate your positive feedback and hope to see you again soon. Take care!
Sincerely,
the team at Saks Hair Barnard Castle
Jess has cut my hair since 2014 and has always given me a perfect haircut.
She also cuts my daughter and granddaughter’s hair, she is that good.
Hi Jill,
Thank you so much for leaving us such a kind review! We are thrilled to hear that Jess has been your go-to stylist since 2014! We appreciate your loyalty and trust in our salon.
It's wonderful to know that Jess also takes care of your daughter and granddaughter's hair and has earned their trust as well.
We look forward to seeing you all again soon and providing you with more great haircuts!
Best Regards,
The Saks Hair Barnard Castle team
Excellent
Dear Judith,
Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent experience at our salon.
On behalf of the entire team at Saks Hair Barnard Castle, we sincerely appreciate your kind words. Your satisfaction means everything to us, and we are always here to help you look and feel your best. We look forward to seeing you again soon!
Best regards,
The Saks Hair Barnard Castle Team
Excellent cut and experience as always
Dear Diane,
Thank you so much for your lovely review! We are very happy to hear that you had an excellent experience with us.
We look forward to seeing you at the salon again soon. If there is anything else we can do to make your visit even better, please do not hesitate to let us know.
Have a wonderful day!
Sincerely,
The Team at Saks Hair Barnard Castle
I have been with Ann-Elise for about 3 years now, and I am forever changing my mind on what I want. She always delivers and I leave loving my hair every single time.
Hi Emily,
We are so happy to hear that you have been a loyal customer for the past 3 years and that Ann-Elise has been able to continually deliver on your changing hairstyle preferences. We are glad to know that you always leave our salon with hair that you love. Thank you for taking the time to leave us such a positive review. We look forward to seeing you during your next visit to our salon.
Thankyou,
The Saks Hair Barnard Castle Team
As usual Jess was exceptional at understanding my requirements and coming up with a colour and cut to meet them - thank you!
Hey there,
Thank you so much for taking the time to leave a review for our salon!
We're delighted to hear that Jess once again did a fantastic job in understanding your needs and creating a perfect color and cut for you.
We truly appreciate your continued support and can't thank you enough for choosing us.
The team at Saks Hair Barnard Castle
Ann-Elise did a fantastic job of styling my hair. I’m very indecisive and she helped me decide what style was best. She’s a lovely lady to talk to and makes the visit to the salon a good experience. I suffer from social anxiety but she always helps me to feel at ease and totally understands. All the staff in the salon are lovely, polite, professional and friendly. Absolutely recommend to anyone thinking about coming here.
Hi Stacey,
Thank you for taking the time to leave such a kind review! We're thrilled to hear that Ann-Elise was able to help you find the perfect style and make your visit to the salon a positive experience.
It's wonderful to know that you felt at ease during your appointment.
We look forward to seeing you again soon,
The team at Saks Hair Barnard Castle
Love the style and cut of my hair. Ann-Elise always takes the time to discuss with me ways to achieve the best results. I’m never disappointed. Thank you.
Dear Carol,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you love the style and cut of your hair. It's always our priority to ensure our clients leave feeling happy and satisfied with their results.
Thanks again for choosing our salon, we truly appreciate it. We look forward to seeing you again soon.
Warm regards,
The team at Saks Hair Barnard Castle
Jess has been my stylist for years and there’s a reason for that… she’s bloody brilliant! All staff at Barnard Castle Saks are fantastic and deserve all the credit for an excellent service all round.
Hi Amber,
Thank you for your kind review! We appreciate your loyalty to our salon and are thrilled to hear that you have had such a positive experience with Jess as your stylist.
We are also happy to hear that our entire team at Saks Hair Barnard Castle provided you with excellent service.
Thank you again for your support and for taking the time to share your thoughts. We look forward to seeing you at your next appointment.
Best wishes,
The Saks Hair Barnard Castle team
Great service, conversation, hospitality and ultimately end result with the hair! Friendly, welcoming salon with a great staff team.
Dear Jon,
We are thrilled to hear that you had a great experience at our salon. We are delighted that you are happy with the end result of your hair.
We are truly grateful for your kind words and look forward to seeing you again soon!
Best regards,
The Saks Hair Barnard Castle team
Lovely person and an exceptional stylist
Hi Valerie,
Thank you so much for your kind words and taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon!
We truly appreciate your feedback and we look forward to welcoming you back to our salon in the future. Take care!
Sincerely,
The team at Saks Hair Barnard Castle
I love my visits to Saks at Barnard Castle. I have been coming here ever since I moved to the area six years ago. I wouldn't dream of going anywhere else. My hair has never looked so good, or been so manageable. All of the staff are so talented and charming. They make it such a lovely, relaxing experience where you are so valued. Jess does my hair and every time I visit she asks how it has been, adjusts it effortlessly where needed or if I want a change.
I can't recommend this salon and the amazing staff enough.
Dear Debbie,
Thank you so much for your lovely review! We are thrilled to hear that you always enjoy your visits to our salon. We take pride in providing exceptional hair treatments and making sure our clients feel valued and relaxed during their time with us.
It's fantastic to hear that you are happy with your hair and that Jess does an amazing job every time.
Thank you for taking the time to leave us a review. We look forward to seeing you again soon and providing you with another great hair experience.
Best regards,
The Team at Saks Hair Barnard Castle
Great experience, great cut and colour by Simon
Hi Julie,
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience at our salon. We will be sure to pass along your kind words to him.
Take care,
The team at Saks Hair Barnard Castle
Coffee on arrival
All staff friendly
Cut and style as i wanted
Simon cheerful and friendly as usual
Felt tired on arrival
Fresh happy and felt great on leaving.
Hi Gill,
Thanks so much for the lovely review of Saks Hair Barnard Castle. We appreciate the time you took to write it.
Its great to hear that you left feeling refreshed after your visit!
We're very proud of our team and it's fantastic to hear that Simon was as welcoming and cheerful as always.
We hope to see you again soon!
Thanks again for the kind words and feedback.
From the team at Saks Hair Barnard Castle
It was busier than normal but Andy took his time to make sure he knew what I wanted done.
He offered me a drink.
The hot water tank was struggling to cope with the amount it was needing to do but Andy had a work around. Ingenious thinking!
He was going to be delayed so asked the trainee (sorry I forgot her name) to wash my hair and start drying the ends. She did a good job too.
Everyone is great fun and can’t do enough for you
Hi Emma,
Thank you for taking the time to write your review for Saks Hair.
We are really pleased to hear that Andy was able to go above and beyond for you, finding a work around to the hot water tank issue. Apologies again for the inconvenience of that.
We are also glad to hear that the trainee did a good job in washing and drying your hair.
At Saks Hair we strive to go the extra mile to ensure each customer has a great experience. It sounds like you had an enjoyable time. We always appreciate seeing feedback and are so glad that you found the team to be friendly and welcoming.
Thank you again for your review.
From the team at Saks Hair.
Gorgeous Salon, fantastic atmosphere !!! Ann -Elise is amazing, love my monthly visits ☺️
Dear Ruth,
Thank you so much for your lovely review. We're thrilled to hear that Ann-Elise is looking after you so well and that you enjoy your visits.
We look forward to seeing you again soon.
Warm regards,
The team at Saks Hair Barnard Castle
I find Ann-Elise to be a sensitive and expert cutter of hair. She always makes me feel I have the best style for me.
Hi Christine,
Thank you so much for taking the time to write a review for Ann-Elise! We are so thrilled to hear that Ann-Elise is doing such a wonderful job and making you feel confident with your new hair style!
Thanks again for your kind words.
Warm regards,
The team at Saks Hair Barnard Castle
Ann-Elise listened to my vision and was able to cut re-style my hair perfectly! As well as this, she managed to cut a good length beforehand so we could donate as much as we could - thank you very very much! In love with my 90s shoulder length hair
Hi Stephanie,
We're delighted to hear that Ann-Elise met your hair expectations! We're so glad to hear you're loving your 90's shoulder length hair; we look forward to seeing you again soon.
Thanks for taking the time to review us.
Best wishes,
The team at Saks Hair Barnard Castle
Really listened to what I wanted and gave me some great tips to get my desired outcome. A long colour process was made very enjoyable with excellent service
Hi Tess,
Thanks so much for taking the time to leave your review. We're so glad you had a positive experience indicating that we clearly listened to what you wanted and gave you tips to get your desired outcome.
It's reviews like yours that keep us motivated to provide excellent service and ensure our clients leave satisfied with their salon experience.
We thank you for your kind words and hope to see you again soon.
From the team at Saks Hair Barnard Castle
As always I was greeted on arrival by Andrew and my hair cut/ blow dry was great . The head massage by a very pleasant young lady ( sorry I didn’t get her name ) was lovely - it’s a pity it’s not longer.
Thank you for your kind review! We're so pleased to hear that Andrew gave you a great service and that you enjoyed your head massage. We take great pride in delivering a service that our customers can rely on.
We hope to see you again soon at Saks Hair Barnard Castle.
Best wishes, The team at Saks Hair Barnard Castle.
Sarah is by far the best hair cutter I have come across. Only one other came close and that was at Northallerton Saks about 30 years ago.
So I am very picky 😆.
I don't have easy hair . It's very fine and thin; but Sarah has the skills to work with it.
Thanks Sarah you are amazing.
Sarah is by far the best hair cutter I have come across. Only one other came close and that was at Northallerton Saks about 30 years ago.
So I am very picky 😆.
I don't have easy hair . It's very fine and thin; but Sarah has the skills to work with it.
Thanks Sarah you are amazing.
Dear Carol,
Thank you for your kind words about Sarah. We are so happy to hear that Saks Hair Barnard Castle was able to bring back that wonderful experience you had 30 years ago and that Sarah was able to work her magic on your hair!
We hope to keep providing you with great service for many years to come.
Regards,
The team at Saks Hair Barnard Castle
Been attending saks since 2019. My hair is now in great condition since Ann-Elise started doing it. Love walking out with new hairstyles. Ann-Elise is fab.
Hi Joanne,
Thank you so much for your kind words about Ann-Elise! We are thrilled to hear that she has taken your hair from strength to strength since you started attending Saks in 2019. We also are very pleased that you keep leaving the salon with a beautiful new hairstyle.
We hope to continue providing you with a great experience at Saks Hair Barnard Castle and thank you for your loyalty and support.
Warmest regards,
The team at Saks Hair Barnard Castle
From wonderful to magic every time!!
Calm and relaxed!
Hi Sharon,
Thank you for such kind words about us! It's great to hear that you have such a great experience.
We would like to thank you for being a valued customer and look forward to welcoming you back soon.
The team at Saks Hair Barnard Castle
When I left the salon this evening someone commented how lovely my hair was. I replied "I know! It always is". And it is so true: I always leave happy and smiling and with wonderful hair. The stylists are brilliant and go over and beyond every time. The staff are always pleasant and friendly. This salon has it all, lovely atmosphere, talented stylists and superb customer care.
Hello Bronagh,
Thank you for your kind words, We are delighted to hear that you always leave our salon smiling and with brilliant hair.
We also appreciate your kind words about our staff, who do try to make sure everyone feels welcome and taken care of during their visit with us. We deeply value your custom, and thank you for your kind sentiments.
Warm regards,
Team at Saks Hair Barnard Castle
Restyled and lovely cut ,thankyou !
Hi Judith,
Thank you for leaving a review for us! We're delighted to hear that you had a pleasant experience with us and that you love your new hair!
We are always striving to offer the best experience possible and it means a lot to us to know that it was achieved.
Wishing you a great day!
Sincerely,
The Team at Saks Hair
Always confessional and attentive.
Dear Margaret,
Thank you for the kind review! We are thrilled to hear that you had a good experience with us and we're glad that you enjoyed your time with us.
Thank you for taking the time to provide us with your valuable feedback. We would love to welcome you back for another visit soon.
All the best,
The Team at Saks Hair Barnard Castle
Jess always listens to what I would like so very pleased with my hairstyle.
A lovely relaxing experience on a quiet Monday morning.
Hi Diane,
We are delighted to hear that you had a pleasant visit to our salon and that Jess created the look you asked for.
We thank you for your kind words and hope to welcome you back soon.
Warm regards,
The team at Saks Hair Barnard Castle
You can’t make a silk purse out of a sow’s ear as they say but Sarah did a great job with my very difficult hair as always. The salon ambience and organization was also excellent as usual.
Dear Andrew,
Thank you for your kind words! We are so pleased to hear that Sarah did a great job with your hair as well as enjoying the salon ambience and organization. We're so proud to have Sarah as a part of the Saks Hair Barnard Castle team, and we're delighted that we can offer you a great experience every time you visit.
Thank you once again for your feedback - it means a lot to us. We're looking forward to seeing you again soon!
Warm regards,
The team at Saks Hair Barnard Castle
Friendly welcoming staff in a lovely salon. Andrew has been cutting and styling my hair weekly for probably twenty years! Always a super job!
Hi Judith,
Thank you for the kind words about our salon. We really appreciate your loyalty and we are happy that you feel comfortable in our salon.
We strive to create an enjoyable atmosphere in the salon and our team is always happy to help. We are delighted that you continue to choose us and we are honoured to have you as a valued customer.
We look forward to seeing you again soon.
Warm regards,
The team at Saks Hair Barnard Castle
Andrew always listens to my hair problems & always finds a way to help. Andrew is an incredible stylist who is respectful, funny & a true pro!!! My hair is the best it's ever been. Thankyou Andrew
Hi Karen,
Thank you so much for your kind words. It's great to know that he's been listening to your hair problems and been able to provide the perfect solution! We know that he's an incredible stylist here at Saks Hair Barnard Castle, and we're delighted that you're seeing the benefits this has had for your hair.
We really appreciate you taking the time to leave your kind review and we love hearing your feedback.
We look forward to seeing you again soon!
Best wishes,
The team at Saks Hair Barnard Castle
Ann-Elise went through all my requirements for my hair before she started. She has been doing my hair for a while now and is always excellent. Ella gave an excellent hair wash too.
Hi J W,
Thank you for taking the time to provide your feedback about your experience at Saks Hair Barnard Castle, we really appreciate it!
We are so pleased to hear that both Ann-Elise and Ella did a great job with your hair and wash. We value all our customers and thank you for choosing our salon for your hair needs.
We look forward to welcoming you back at Saks Hair Barnard Castle soon.
Thanks again for your kind review,
The Team at Saks Hair Barnard Castle
Many thanks Sarah for my new hair cut you have made me VERY happy 😃
Hi Jane,
We are so glad to hear that you are pleased with your new hair cut! Your satisfaction is our priority and we are delighted that Sarah provided you with an excellent service.
Thank you for your glowing review.
The team at Saks Hair Barnard Castle are very pleased that you had a positive experience.
Best wishes,
The team at Saks Hair Barnard Castle
Andrew is the best hairdresser in the UK, top bloke and always 10/10 service.
Thank you for taking the time to provide your feedback about your experience at Saks Hair Barnard Castle, we really appreciate it!
Andrew is an incredible stylist here at Saks Hair Barnard Castle and its great to know that you are continually happy with the service that he provides.
Thanks again for your kind review and we look forward to seeing you again soon!
Regards,
The Team at Saks Barnard Castle
Andrew always does the most amazing cut and colour and both Andrew and all the staff are really friendly and helpful ~ a great place to come to.
Hi Hillary,
Thank you so much for your kind review! We're delighted to hear that Andrew was able to provide your cut and color to your satisfaction and that you have such positive things to say about the whole team!
We hope you continue to enjoy the results and look forward to seeing you again soon.
Best wishes,
The team at Saks Hair Barnard Castle
Ann-Elise did a great job of my hair today, love the colour and the cut. Thank you.
Hi Sam,
We're so glad to hear that you are enjoying your new hair color and cut! Thank you for taking the time to share your kind words.
We are passionate about providing the best experience to all of our customers, Thank you for the lovely review and we look forward to seeing you again soon!
Kind regards,
The team at Saks Hair Barnard Castle
I have been attending Saks for many years and I’m really happy with my stylist, Ann-Elise., who is a ray of sunshine. She always has a smile on her face, is creative and provides advice on how to achieve best results - I always leave the salon feeling great (& with an extra spring in my step :). The atmosphere in the salon is positive and I would not go anywhere else 😊
Hi Karen,
Thank you so much for your kind words about the experience you have at Saks Hair Barnard Castle.
We are so glad that you have had a positive atmosphere at the salon each time you come and that you always leave feeling good. We share your enthusiasm and thank you for your loyalty over the years.
Kind regards,
The Team at Saks
Look forward to having my hair cut and styled by Andrew he knows how I like it and he’s good company whilst I’m in the chair .
Hi Elizabeth,
We are delighted to hear that you look forward to having your hair cut and styled by Andrew, and that he knows exactly how you like it.
Thank you for taking the time to leave your feedback. We strive to provide the best and most enjoyable service at Saks Hair Barnard Castle and your kind words are very much appreciated.
Thank you again for your feedback and we look forward to seeing you again soon.
Best wishes,
Team at Saks Hair Barnard Castle
I visit Saks Barnard Castle regularly, its my happy place! Andrew keeps my unruly hair in peak condition, he wrestles with my double crown and cowlicks with skill and expertise but although he could tame the frizz in the Salon it was beyond me at home. Due to the fact that I was so fed up with my frizzy hair Andrew and Jess explained the 72 system for smoothing frizz to me, initially I was a little skeptical but in August 2021 I gave it a try, it really does work and it lasted a great deal longer than I had anticipated. I have just had the second treatment done, it takes a little longer than normal in the Salon, but it is really worth it to remove the dreaded frizzy bedhead look.
I can only go from my experience but Jess is the best hairdresser I have ever had. She took my hair from dead to amazing!! The salon is beautiful and all the staff are so lovely and welcoming. Overall such a lovely experience :)
Wonderful experience. Fabulous cut, colour and blow dry with the added tutorial on how to achieve best results at home.
The staff are always friendly, warm and professional. I feel like a million dollars when I leave too. Thank you as always xxxx
Great staff team, excellent salon and perfect end result !
Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.