Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Our work

Reviews

4.88
502 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Highlights / Cut

Jan Coxall
14th Jan 2025
Team Member: Jess
4.5
Appointment verified by SaloniQ Software

Jess was very thorough with advise on colour
She is getting to know my difficult fine straight hair as only the second visit . The cut is great!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Jan!
Thank you so much for taking the time to leave us a review. We are thrilled to hear that Jess did a great job on your hair and provided helpful advice on color.
Thanks again for choosing our salon.
Take care!
The team at Saks Hair Barnard Castle.

Ab fab

Pamela Jane
14th Jan 2025
5.0
Appointment verified by SaloniQ Software

Thoroughly professional and delightful experience today.
Love Sasha.
Really friendly and cheerful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Pamela,

Thank you for leaving such a lovely review! We are so glad to hear that you had a thoroughly professional and delightful experience with us today. We will make sure to pass on your kind words to Sasha - we love her too!

We appreciate your support and can't wait to see you again soon!

Sincerely,
The team at Saks Hair Barnard Castle

Excellent salon

Emma
9th Jan 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’ve been going to Saks for a few years, and can’t imagine going anywhere else now. Sarah always gets my colour just right, the products used are good and my hair always looks amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Emma,
Thank you so much for taking the time to share your positive experience at our salon. We are absolutely thrilled to hear that you have been a loyal customer for a few years now and that Sarah has consistently delivered the perfect color for you.
We appreciate your kind words and look forward to continuing to provide you with amazing hair services. Thanks again for choosing us.
All theBest,
The team at Saks Hair Barnard Castle

Top salon!

Rima Chatterjee
7th Jan 2025
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Doesn’t matter who’s cutting my hair, I have always come away thrilled!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Rima,

Thank you so much for the lovely review! We're thrilled to hear that you've always been happy with your haircuts at our salon. It means a lot to receive such positive feedback!

Have a fabulous day!

Team at Saks Hair Barnard Castle

salon

Gillian Black
3rd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Wonderful as usual. Gentle, great colour and cut. Just what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Gillian,
Thank you so much for your lovely review! We are glad to hear that Ann-Elise was able to provide you with a gentle, great colour and cut that was just what you wanted.
We appreciate your continued support and hope to see you again soon.
Take care,
The team at Saks Hair Barnard Castle

Amazing hairdresser

Claire
2nd Jan 2025
Team Member: Ann-Elise
5.0

5 star , excellent hairdresser

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Claire Trebilco
2nd Jan 2025
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Another fabulous haircut and great experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Claire,
Thank you so much for your kind words! We're thrilled that you had another fabulous haircut and a great experience. Your satisfaction is our top priority and we're glad we were able to meet your expectations.
We look forward to seeing you again for your next visit.
Thanks again for your support!
Best regards,
The Team at Saks Hair Barnard Castle

Excellent

Jon Lock
24th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish, great atmosphere in a friendly salon. Really happy with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hey Jon,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled that you had a great experience at our salon and that you're happy with the end result.
We look forward to seeing you again soon!
All the best,
the team at Saks Hair Barnard Castle.

Andrew is the MAN

Joe Catterson
19th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew is the best, top bloke and always gives a quality service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hey Joe,

Thanks so much for your kind words about Andrew! We're thrilled to hear that you appreciate his work and the service he provides. We'll make sure to pass along your feedback to him.

We look forward to seeing you again soon for your next appointment.

Take care,
The team at Saks Hair Barnard Castle

Excellent

Lois
19th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent cut, very happy with my hairstyle, Sarah always listens, is generous with advice and always delivers

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Lois,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent cut and are happy with your hairstyle. Sarah is an extremely talented stylist. We are glad that she was able to provide you with a hairstyle that you love.

Thank you for noting Sarah's generosity with advice, she is always eager to share her expertise and help our clients achieve their desired looks.

We appreciate your kind compliments and look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Barnard Castle

Service with a smile

Elizabeth Dunn
19th Dec 2024
Team Member: Andrew
4.5
Appointment verified by SaloniQ Software

Can always rely on Andrew performing a work of heart

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Elizabeth,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you have consistently received excellent service from Andrew at our salon.

We truly appreciate your kind words and we will make sure to pass them along to Andrew. We hope to continue serving you and providing you with top-notch hair treatments in the future.

Thank you again for choosing our salon and we look forward to seeing you soon!

Best regards,

The team at Saks Hair Barnard Castle

Great cut and colour

Hillary Harris
17th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Yet again an Andrew transformation. Colour is great and the cut is so good that my hair just falls into shape every time I wash it, with minimum effort from me. The salon is always such a welcoming place to come to.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Hillary,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had another amazing experience with Andrew and that you are pleased with your new color and cut.

It's great to hear that your hair is easy to style and maintain after leaving our salon. We are glad that our welcoming atmosphere made your visit even more enjoyable. We can't wait to welcome you back for your next appointment.

Best wishes,
The Saks Hair team at Barnard Castle

Haircut, a social occasion.

Glenys Rogers
16th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

It's great! Always!
Good fun with expert hairstylist and endless patience!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Glenys,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you always have a great experience with us.

We appreciate your support and look forward to seeing you again at our salon.

Sincerely,
The Saks Hair team at Barnard Castle

Excellent as always

Carol Berry
16th Dec 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I've said it before and I will say it again. Most skilled and empathic stylist I have ever had the good fortune to find.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Carol,

Thank you so much for your kind words and for taking the time to leave us a review. We truly appreciate it!

We are thrilled to hear that you have had such a positive experience with our talented stylist. Providing exceptional service and making our clients feel comfortable and understood is always our top priority.

We hope to continue serving you and exceeding your expectations in the future. Thank you for choosing our salon.

Best regards,
The team at Saks Hair Barnard Castle

Excellent

Joanna Tait
15th Dec 2024
Team Member: Andrew
4.0
Appointment verified by SaloniQ Software

Excellent service as always. Many thanks

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Joanna Tait
15th Dec 2024
Team Member: Andrew
4.0
Appointment verified by SaloniQ Software

Excellent service as always. Many thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Joanna,
Thank you so much for taking the time to leave us a lovely review. It truly means a lot to us that you consistently receive excellent service at our salon.

Thank you again for your support and we look forward to seeing you soon.
Take care!
Best wishes
The Saks Hair team.

A lovely experience

Kirsty Melville
12th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

My first time visiting Saks and I had such a great experience. The staff were all so lovely and the place had a very welcoming experience. Ann-Elise did an incredible job and I am so delighted with my haircut. I gave her my ideas with no photos to reference and the cut was perfect! I’ll definitely be booking in again

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Kirsty,

Thank you so much for taking the time to share your experience at our salon. We are so happy to hear that you had a great first visit with us!

We are glad that you felt the warmth and hospitality of our staff during your appointment.

We will be sure to pass along your compliments to Ann-Elise. We are proud to have her as a part of our team and we are delighted to hear that she did an incredible job on your haircut. Your trust in her and her talents means a lot to us.

We can't wait to have you back in our salon soon, Kirsty! Thank you again for choosing Saks Hair Barnard Castle.

Warmly,
The team at Saks Hair Barnard Castle

Great cut and style

Sue Black
10th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

I always come away happy with my hair, a great cut and styled how I like it

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Sue,

Thank you for taking the time to leave us a review. We are thrilled to hear that you always leave our salon happy with your hair!

Thank you again for your kind words and for choosing our salon.

Best regards,
The Saks Hair Barnard Castle Team

Great cut

Rosemary Smith
8th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience here and Ann-Elise did a fantastic job with my hair. Felt so much at ease and I truly appreciate all you did for me. The atmosphere is wonderful. Thank you all😍

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Rosemary,

Thank you so much for your lovely review! We are thrilled to hear that you had a wonderful experience at our salon and that Ann-Elise did a fantastic job with your hair. We strive to create a relaxing and welcoming atmosphere for all of our clients, so we're glad you felt at ease during your visit. We truly appreciate your kind words and thank you for choosing our salon.

Take care,
The Saks Hair Barnard Castle team

Hair appointment

C Wsrd
8th Dec 2024
Team Member: Andrew
5.0

Another great appointment. Hair fantastic after appointment

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi C Wsrd,

Thank you so much for taking the time to leave us a kind review! We are thrilled to hear that you had another great appointment with us and that you are loving your fantastic hair. It means a lot to our team that you are happy with our services.

Sending our warmest regards,
The team at Saks Hair Barnard Castle

Wonderful team

Stacey Hall
7th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

As always Ann-Elise did a fantastic job at short notice. Chloe and Ella were also their usual cheery selves. I was a little upset about my mum passing but the girls were great and cheered me up.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Stacey,

Thank you so much for taking the time to leave us a review. We're sorry to hear about your loss and happy to hear that our team was able to lift your spirits during a difficult time.

Ann-Elise, Chloe, and Ella are all stylists and we're glad they were able to work their magic at short notice. We'll be sure to pass on your kind words to them.

We hope to see you again soon and wish you all the best.

Take care,
The Saks Hair team

Hair Cut

Joanna Brown
6th Dec 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Great cut and curly dry.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Joanna,

Thank you so much for your kind review! We're glad to hear that you had a great experience with us at our salon. It means a lot to us that you were happy with your cut and curly dry.

If you have any suggestions for us to improve, please don't hesitate to let us know. We greatly value our client's feedback.

Thank you once again for choosing us and we hope to see you again soon.

Many thanks,
The team at Saks Hair Barnard Castle

Treated like royalty

Jane Hilton
5th Dec 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

As a new client, Jess spent nearly half an hour talking with me before anything was done. We discussed what I was looking for, what products I used & hair care. Jess gave me lots of advice & a plan was put in place. Absolutely brilliant. I felt very special.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Jane,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had such a great experience with our stylist, Jess. We pride ourselves on providing personalized consultations to ensure that our clients feel heard and taken care of. It's wonderful to hear that Jess was able to understand your needs and provide you with great advice and a plan for your hair care.
We aim to make all of our clients feel special and it's such a pleasure to know that we were able to achieve that with you. We can't wait to see you again and provide you with another excellent service.

Best regards,
The team at Saks Hair Barnard Castle

Long term satisfied customer!

Judith Fifield
5th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew has looked after my hair for many years. He is an exceptional hairdresser and also kind and considerate.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Judith,

Thank you so much for your lovely review! We are thrilled to hear that you have been a loyal client of Andrew's for many years. We completely agree that he is an exceptional hairdresser and his kindness and consideration are what make him stand out even more.

We are grateful for your support and trust in Andrew's skills. Your satisfaction is our top priority and we are happy to have you as part of our salon family.

Kind regards,

The Team at Saks Hair Barnard Castle

Always a great cut

Pat Doherty
5th Dec 2024
Team Member: Ann-Elise
5.0

Another excellent haircut by Ann - Elise.

Service
Value
Result
Cleanliness
Atmosphere

Always a great cut

Pat Doherty
5th Dec 2024
Team Member: Ann-Elise
5.0

Another excellent haircut by Ann - Elise.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Pat,

Thank you for leaving us such a kind review for Ann-Elise's haircut services. We're delighted to hear that you had yet another excellent experience with her.

We look forward to seeing you again soon for your next appointment.
Thanks again for choosing our salon.

Best wishes,
The Saks Hair team

Excellent!

Jill Swinbank
4th Dec 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

First class hairdresser!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Jill,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a first class experience with our salon.
We appreciate your kind words and we hope to see you again soon for another great hair appointment.
Thank you again for your support and for choosing us as your hairdresser.
Take care!
The team at Saks Hair Barnard Castle

Perfect as ever

Mel Clark
2nd Dec 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Perfect colour, perfect cut as usual with some lively banter to boot!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Mel,

Thank you so much for leaving us such a lovely review! We're happy to hear that you had a perfect experience at our salon with your colour and cut. We always strive to provide the best services to our clients and some lively banter is just an added bonus!

We can't wait to have you back for your next appointment. Our team at Saks Hair is always ready to give you the perfect look and a great time. See you soon!

All the best,
The Saks Hair team at Barnard Castle

Colour, cut and blow dry

Elizabeth Knott
30th Nov 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always a very relaxing experience with professionalism

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Elizabeth,
Thank you so much for taking the time to leave us a review. We're glad to hear that you had a relaxing experience with our team - professionalism is very important to us.
We hope to see you again soon at our salon.
Take care,
The team at Saks Hair Barnard Castle

Cut & colour

Andrea Lavin
28th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess is an amazing stylist. Very professional

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Andrea,

Thank you for taking the time to leave a review. We are so glad to hear that you had a great experience with Jess! Our team at Saks Hair Castle is dedicated to providing high-quality and professional services. We will make sure to share your kind words with Jess.

We appreciate your support and hope to see you again soon.

Best wishes,
The team at Saks Hair Castle

SAKS Barnard Castle

Dawn Ewan
28th Nov 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah fantastic Senior Hair stylist lots of patience and professional advice on color and cut. Fantastic results thank you. Lovely salon with a great ambience its well worth making an appointment as you are made to feel special and in good hands whatever style you are lookin for.
Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere

SAKS Barnard Castle

Dawn Ewan
28th Nov 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah fantastic Senior Hair stylist lots of patience and professional advice on color and cut. Fantastic results thank you. Lovely salon with a great ambience its well worth making an appointment as you are made to feel special and in good hands whatever style you are lookin for.
Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Dawn,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sarah provided you with fantastic service and that you are happy with your results. It is fantastic to hear that Sarah's patience and professional advice were appreciated.

We are also glad that you enjoyed our salon's lovely ambience and felt special during your appointment. Making our clients feel comfortable and well taken care of is always a top priority for us.

We look forward to seeing you again for your next style, and thank you again for choosing our salon.

All the best,
The Team at Saks Hair Barnard Castle

Wouldn't go anywhere else!

Debbie Simpson
26th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

I've been going to Jess at Barnard Castle Saks for many years and I always come out feeling absolutely 100% happy with the cut, colour and condition of my hair.
In addition I love how everyone makes you feel welcome and valued, it's like visiting friends. Definitely recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Debbie Simpson,

Thank you so much for taking the time to leave such a lovely review about your experiences at our salon. We are thrilled to hear that you have been a loyal client of Jess for many years and that you are always satisfied with your haircuts, colours, and overall condition of your hair.

Furthermore, we are delighted to hear that you feel welcomed and valued every time you visit us. We strive to create a friendly and warm atmosphere in our salon, where our clients feel like they are visiting friends rather than just a hair salon.

We truly appreciate your recommendation and we look forward to welcoming you back to our salon soon.

Sincerely,

The team at Saks Hair Barnard Castle

Highlights and cut

Bunny Forsyth
24th Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Lisey is always absolute class - I dont trust any other salon with my hair! She works magic x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Bunny,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you trust Lisie with your hair and that she always gives you the best results. We couldn't agree more, she truly works magic!

We are grateful for your loyalty and look forward to welcoming you back to our salon soon.

Thank you again for your kind words and for choosing us as your go-to salon.

Warmly,
The Saks Hair Barnard Castle Team

Thank you.

Valerie Ewart
21st Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise knows my very fine hair well and keeps it in good shape for me!
She is friendly, skilful and a huge asset to the Barney branch.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Valerie,

Thank you so much for taking the time to leave a review for us! We are absolutely thrilled to hear that Ann-Elise has been able to keep your fine hair in great shape. We will definitely pass along your kind words to her as she is a valued member of our team.
We appreciate your support and look forward to seeing you at our salon again soon.

Best wishes
from all of us at Saks Hair Barnard Castle

Hair colour and cut

Sam Mackenzie
15th Nov 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise was as lovely as ever, love the colour and cut and the Earl Grey tea! Thank you so much X

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Sam,
Thank you for taking the time to leave such a lovely review! We're so glad to hear that Ann-Elise took great care of you. We take pride in our team's skill and hospitality, and we're happy to hear that it all came through during your appointment.
You can never go wrong with a refreshing cup of Earl Grey tea, right? We'll be sure to pass along your compliments to Ann-Elise and the rest of our team.
Thanks again for choosing our salon, and we look forward to seeing you again soon!
Warmly,
The Team at Saks Hair Barnard Castle

Great haircut

Jan Coxall
14th Nov 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Great advice and cut - absolutely recommend
Really pleased with the whole experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Jan,

Thanks for taking the time to leave us a review! We're glad to hear that you had a great experience with us and that you're happy with your cut.

Thanks again for choosing our salon!

All the best,
The Saks Hair team at Barnard Castle

Thrilled

Gill Baxter
6th Nov 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Thrilled with my shorter hair style. Amazing Simon was in so dedicated and attentive.
My hair wash before was relaxing and lovely girl who makes you feel individual.
Thanks I felt great on leaving and bought a jumper and jacket to with the new style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hey Gill!
Thank you for leaving such a lovely review about your experience at our salon. We're so glad to hear that you're thrilled with your new shorter hair style, and that Simon did an amazing job.
We're also happy to hear that you enjoyed your hair wash and that our lovely team member made you feel like an individual.
We hope you continue to love your new look and we look forward to seeing you again soon!
Take care,
the team at Saks Hair Barnard Castle.

Great Experience

Mr John Paice
5th Nov 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Always look forward to my monthly haircut.
Jess now’s exactly how I like my hair done. But she always asks to see if any changes required.
We always have lots to chat about ….. mainly vacations as we like to travel.
Nice to see the shop always busy to. Coffee not bad either.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear John,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled that you always look forward to your monthly haircut with us.

We are delighted to hear that Jess knows exactly how you like your hair done and always takes the time to ask if any changes are needed.

We are happy to see that our shop is always busy and that you enjoy our coffee. Your continued support means a lot to us and we can't wait to have you back for your next haircuts. Take care!

Sincerely,

The team at Saks Hair Barnard Castle

Fantastic

Jon Lock
24th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent cut, great rapport, fantastic salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Jon,

Thank you so much for leaving a lovely review. We are thrilled to hear that you had an excellent cut and a great rapport with our team.

Thanks again for taking the time to share your positive feedback.

All the Best,
The team at Saks Hair Barnard Castle

Hair Heaven

Pamela Guest
24th Oct 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Not normally one for writing reviews but if you want the experience of a totally relaxing hair treatment in a warm friendly atmosphere with genuine helpful staff look no further than the Barny SAX , after a much needed hair revival i left the shop looking and feeling years younger than when i went in , give it a try i can honestly say you will be made most welcome by professional hairstylists, with fantastic results

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Pamela,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a truly relaxing experience with our team here at Saks.
We are glad to hear that our staff were able to help and make you feel comfortable. We are also happy to know that you left the salon feeling rejuvenated and satisfied with the results.
Thank you for choosing us for your hair needs, and we look forward to welcoming you back in the future!
All the best,

The Saks Team at Barnard Castle

Brilliant service as always

Heather Yip
21st Oct 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Being a hairdresser myself, I have always struggled to find someone who does my hair just as I ask, but Jess delivers every time! I’m always pleased with the result, it’s a lovely, relaxing experience and the atmosphere is always friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Heather,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Jess has consistently provided you with the hair results you desire. We understand that as a fellow hairdresser, it can be challenging to find someone who understands your specific requirements.

We are also glad that you enjoy the relaxing atmosphere and friendly energy at our salon!!

We look forward to welcoming you back for your next hair appointment.

Best wishes,
The team at Saks Hair Barnard Castle

Colour & cut

Anonymous
14th Oct 2024
Team Member: Sarah
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear valued customer,

Thank you for taking the time to leave a review. We are delighted to hear that you had an excellent experience at our salon.

We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Barnard Castle

Fabulous

Bronagh Daly
9th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

The most wonderful transformation! But then what's new - always a super outcome. I love the change it's perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Bronagh,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a wonderful transformation at our salon! It means a lot to us that you are happy with your new look.

We are glad that you love the change and that it is perfect for you.

Thank you again for your lovely review. We look forward to welcoming you back to the salon soon.

Best wishes,

The team at Saks Hair Barnard Castle

Excellent

Glenys Rogers
9th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Always good, always on time, always a big welcome, always friendly with lots of fun and smiles, always professional and skilled.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Glenys,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon.

Your kind words about our team's friendliness, welcoming atmosphere and sense of fun truly mean a lot to us. We're so grateful for your loyalty and support.

We look forward to seeing you again soon.
Thank you again for choosing us as your go-to salon.

Warm wishes,
The Team at Saks Hair Barnard Castle

Blow dry

Jean Kipling
8th Oct 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Extremely pleased

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Dear Jean Kipling,
Thank you so much for your lovely review!
We hope to see you again soon!
Warmly,
The Saks Hair Barnard Castle team

Short notice appointment

Lisa Hockham
5th Oct 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Delighted you could fit me in the morning after phoning the evening before. Normally go to Ann-Elise but hadn’t been able to get an appointment with her although I did keep trying at short notice so I’m not surprised. Lovely cut today, will now choose either Jess or Ann-Elise in the future, many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Lisa,

Thank you so much for your lovely review! We're delighted to hear that you enjoyed your experience with us at Saks Hair. We're always happy to accommodate last-minute appointments whenever we can, so we're glad we could fit you in.

We're happy to hear that you loved your cut, and we also want to thank you for your loyalty to Ann-Elise. We're sure that both Jess and Ann-Elise will continue to provide you with excellent service in the future.

Thank you again for choosing us and for taking the time to share your feedback. It means a lot to our team. We look forward to seeing you again soon.

Best wishes,
The Saks Hair team

Experience

Carol Haswell
3rd Oct 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Excellent service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Carol,
Thank you for leaving a review for your recent visit to our salon. We're so happy to hear that you had an excellent experience!
We hope to see you again soon!
Warmly,
The team at Saks Hair Barnard Castle

Amazing colour

Stacey Hall
1st Oct 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

An absolutely amazing appointment as always. I showed Ann-Elise what I was thinking and she took that and made it even better. The result is the best colour I’ve ever had. Thanks Ann-Elise you’ve once again done a magnificent job.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Stacey,

Thank you for taking the time to leave us such a lovely review. We're so happy to hear that you had another amazing appointment with us at Saks.

We're thrilled that you're loving your new color - we'll make sure to pass along your kind words to Ann-Elise. Thank you for trusting her with your hair. We can't wait to see you again and make sure you continue to have the best hair days ever.

Thanks again,
The Saks Hair Barnard Castle Team

Another great visit

Emma Martin
30th Sep 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Made very welcome. Great experience and great hair do.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Barnard Castle

Hi Emma,
Thank you so much for leaving us such a kind review. We are thrilled to hear that you felt welcome during your visit and that you had a great experience with us.
We are so glad that we were able to give you a great hairdo. We hope to see you again soon and provide you with another fantastic experience.
Thank you for choosing our salon.
Take care! Warm regards,
The team at Saks Hair Barnard Castle.