Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.86
356 verified reviews
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Filter by rating

Lovely Salon

Lisa Spence
12th Jul 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Lovely salon, everyone so friendly and Jess always styles my hair exactly how I want it 😃

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feedback

Tracey Betney
11th Jul 2024
Team Member: Ann-Elise
4.5
Appointment verified by SaloniQ Software

excellent

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Great cut and colour!

Louise Barningham
6th Jul 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jess has a really great balance between advising and listening. Really happy every time.

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The best!

Anonymous
5th Jul 2024
5.0

Always the best service and haircut with Jess

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Perfect colour

Gemma Peat
5th Jul 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

As always, Ann-Elise did a perfect job of taking what was in my mind and creating it for me. So happy with the colour!

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Hair styling

Algernon Wadsworth
25th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service

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Cut and blow dry

Elizabeth Knott
25th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always a very enjoyable relaxing experience

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Best yet!

Emma Martin
22nd Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Great job of helping me achieve my hair goals. He continues to listen to what I’m after and suggests ways to get there. Great work colouring my hair and covering my grey hairs. The finish was great. I left the salon feeling a million dollars.

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Excellent

Jon Lock
22nd Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andy has been cutting my hair now for over 20 years and has always delivered a high quality service and I have always been impressed with the results. Today I fancied something “different” for the summer but could only vaguely describe what I wanted. I left it in Andy’s capable hands and have got to say he totally excelled and exceeded my expectations. A number of people have commented and I only left the salon a few hours ago! Thank you!

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Excellence

Neil Paterson
21st Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

From the very start, true professionalism, great atmosphere, very helpful staff and one of the best hair cuts I've had

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Excellent

Joanna Tait
19th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As usual, excellent cut and wash, with simple blow dry. Accompanied by good debate.

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Wonderful, thank you to the team at Saks

Lorraine Harrison
15th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Wonderful stylist and great colour . It was a real treat.
Thank you.

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Always a great experience

Hillary Harris
11th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

As always a great cut and colour from Andrew. In addition, all the staff are so friendly which always adds to the salon experience.

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Blow dry

Jean Kipling
7th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Highly satisfied as always

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Response from Saks Hair Barnard Castle

Hi Jean,

Thank you for taking the time to leave us such a kind review. We are thrilled to hear that you are highly satisfied with your experience at our salon.

Our team takes great pride in providing excellent services and it means a lot to us that we have met your expectations.

We appreciate your support and we look forward to seeing you again soon!

Warmly,
The Saks Hair Barnard Castle team

Blow dry

Jean Kipling
7th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Highly satisfied as always

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Bye Bye Bangs

Jess
6th Jun 2024
Team Member: Ann-Elise
4.0
Appointment verified by SaloniQ Software

I love getting my hair cut by Ann-Elise, she is an amazing hairdresser & always delivers!
I don't trust anyone else in the UK to cut my hair!

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Response from Saks Hair Barnard Castle

Hi Jess,

Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you love getting your hair cut by Ann-Elise and that she always delivers amazing results. We're very happy to have her as part of our team at Saks Hair Barnard Castle.

We understand how important it is to find a hairdresser you trust. We're so grateful to have earned your trust and we'll make sure to pass on your kind words to Ann-Elise.

We can't wait to see you again at the salon and continue providing you with exceptional haircuts.

All the best,
The team at Saks Hair Barnard Castle

Wonderful experience

Ann Lillico
6th Jun 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Wonderful experience as ever! I was running late today and despite my being late Ann-Elise made me welcomed and has done such a beautiful job of my hair! Cannot recommend more❤️❤️❤️

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Response from Saks Hair Barnard Castle

Hi Ann,
Thank you for taking the time to leave such a lovely review! We're so happy to hear that you had a wonderful experience at our salon.
We're glad that Ann-Elise made you feel welcomed and did a beautiful job on your hair.
We truly appreciate your recommendation and we can't wait to see you again! ❤️
All the best,
The Team at Saks Hair Barnard Castle

Hair Cut Review

Joanna Brown
6th Jun 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Great hair cut as always and everyone is so friendly

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Response from Saks Hair Barnard Castle

Hi Joanna,
Thank you for leaving such a lovely review!
We are delighted to hear that you are always happy with your hair cut at our salon.
Warmly,
The team at Saks Hair Barnard Castle

Andrew is the best

Joe Catterson
5th Jun 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Always a top service from Andrew!

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Response from Saks Hair Barnard Castle

Hi Joe,

We're thrilled to hear that you had a top service from Andrew at our salon! Thank you for taking the time to share your positive experience.

We'll be sure to pass along your kind words to him.

Thank you for choosing to visit our salon and we hope to see you again soon!

All the best,
The team at Saks Hair Barnard Castle

Trip to Barney

Anonymous
5th Jun 2024
5.0

Relaxing, pleasant experience

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Response from Saks Hair Barnard Castle

Hi there!

Thanks for taking the time to leave us a review. We're thrilled to hear that you had a relaxing and pleasant experience with us.

We hope to see you again soon for another great experience!

Take care,
The Team at Saks Hair Barnard Castle

Fabulous service

Charley
3rd Jun 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Ann-Elise did a fantastic job of my cut & colour, it was a professional service from start to finish. She recommended a new hairstyle which will help my natural curls sit better & I couldn’t be happier with the outcome

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Response from Saks Hair Barnard Castle

Hi Charley,
Thank you so much for taking the time to leave us such a lovely review!
We're thrilled to hear that Ann-Elise provided you with a fantastic cut and color, and we're glad that you had a professional experience from start to finish. We're also happy to hear that she was able to recommend a new style that works for your natural curls and that you're pleased with the outcome.
We hope to see you again soon!
All the best,
The Team at Saks Hair Barnard Castle

Great Service as usual

Susan Hovington
26th May 2024
Team Member: Ann-Elise
5.0

Great service as usual

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Response from Saks Hair Barnard Castle

Hi Susan,

Thank you for taking the time to leave us a review! We're so happy to hear that you had a great experience at our salon.

We look forward to seeing you again, and please don't hesitate to let us know if there's anything we can do to make your next visit even better.

Take care,
The team at Saks Hair Barnard Castle

Still the best

Antony Nelson
22nd May 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

I keep coming back because the haircut is excellent, Jess is lovely and the rest of the staff are friendly, polite and helpful as well.

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Response from Saks Hair Barnard Castle

Dear Antony,

Thank you so much for taking the time to leave this lovely review! We're glad to hear that Jess has been taking great care of you, and we'll be sure to pass along your kind words to her and the rest of the team.

Thank you for your continued support. We look forward to seeing you again soon and providing you with another great salon experience.

Warmly,

The team at Saks Hair Barnard Castle

Great Experience

Mr John Paice
18th May 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

I always enjoy my visits to Saks. Jess is perfect for me. Always cuts my hair exactly as I want it. And We always have good chat a few laughs. .Perfect

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Response from Saks Hair Barnard Castle

Hi Mr. John,

Thank you for leaving such a lovely review about your experiences at our salon. We are thrilled to hear that you enjoyed your visit to Saks and that Jess is able to give you the perfect haircut that you desire.

It's also great to hear that you had a good chat and laughed with Jess during your appointment.

Thank you for choosing Saks Hair Barnard Castle as your go-to salon. We look forward to welcoming you back for your next visit.

Best regards,
The Saks Hair Barnard Castle Team

Everyone loves it!

Ashleigh
17th May 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I came in as a volunteer a few months ago for one of the Saks training sessions and loved what the team did with my hair so I came back to an actual appointment with Ann-Elise to replicate what they did last time. Everyone has told me how healthy my hair looks and love the colour. Thanks so much Ann Elise and also Ella who helped with styling.

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Response from Saks Hair Barnard Castle

Dear Ashleigh,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you loved your hair after our training session and that your recent appointment with Ann-Elise was a success as well. We are delighted to know that your hair looks healthy and that you received compliments on the colour. We will make sure to pass on your kind words to Ann-Elise and Ella for their amazing work.

We are always happy to hear from satisfied clients like you and we hope to see you again soon for your next appointment!

All the best,
The team at Saks Hair Barnard Castle

Satisfied customer!

Judith Fifield
16th May 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Andrew has been looking after my hair for about 20 years. He does a great job. The team at Saks Barnard Castle are all lovely!

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Response from Saks Hair Barnard Castle

Hi Judith!

Thank you so much for taking the time to leave us such a wonderful review. We are so grateful for your loyalty and for trusting Andrew with your hair for the past 20 years. We are thrilled to hear that he always does a great job for you.
We are also glad to hear that you had a positive experience with the entire team at Saks Barnard Castle.

All the best,
The team at Saks Hair Barnard Castle

Half head highlights

Anonymous
9th May 2024
5.0

Sasha was brilliant, so lovely, understood what I wanted from the appointment and I was very pleased with the results, thank you Sasha wonderful service!

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Response from Saks Hair Barnard Castle

Hi there,

Thank you so much for taking the time to share your experience at our salon. We appreciate your kind words about Sasha and are so glad that you were pleased with the results of your appointment. It means a lot to us that Sasha was able to understand your needs and deliver exactly what you wanted.
We look forward to seeing you again soon!

Warmly,
The Saks Hair Barnard Castle team

Amazing Sarah

Sue Bentley
8th May 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is amazing! She completely understands my hair and always makes it look wonderful.

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Response from Saks Hair Barnard Castle

Hi Sue,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience at our salon and that Sarah understood your hair perfectly.

We appreciate your kind words and we will be sure to pass them along to Sarah. We can't wait to see you again and continue to make your hair look amazing!

Best wishes,
The Saks Hair Barnard Castle team

Excellent hairdresser

Margaret Crook
8th May 2024
Team Member: Jess
5.0

Always professional and helpful.
High standards as regards cutting, colouring and styling.

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Response from Saks Hair Barnard Castle

Dear Margaret,

Thank you for taking the time to leave us such kind words. We truly appreciate your feedback and are thrilled to hear that you've had a wonderful experience at our salon.

It's great to know that our high standards for cutting, colouring and styling have met your expectations.

Thank you again for choosing our salon, Margaret. We look forward to seeing you again in the future!

Best regards,
The team at Saks Hair Barnard Castle

Saks

Amanda Campbell
2nd May 2024
Team Member: Sarah
5.0

Friendly, professional service, as always!

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Response from Saks Hair Barnard Castle

Hi Amanda,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had another great experience.
Please do not hesitate to let us know if there is anything we can do to make your next visit even better. We appreciate your continued support and look forward to seeing you again soon.

All the best,
The team at Saks Hair Barnard Castle

My best afternoon

Stacey Hall
1st May 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I cannot praise this young lady enough. She hasn’t just given me a wicked hairstyle she’s given me myself back. I cannot thank her enough. Jess, Ella and I think the other young ladies name was Chloe are also fantastic ladies who helped give me one of the best afternoons I’ve had in a very long time exactly what I needed. what a cracking team these ladies are.

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Response from Saks Hair Barnard Castle

Hi Stacey,

We are thrilled to hear that you had such a positive experience with our team at Saks Hair! We are so happy to have been able to give you the perfect hairstyle that made you feel like yourself again. Thank you for your kind words about Ann-Elise, Jess, Ella, and Chloe - they are truly amazing at what they do and we are lucky to have them on our team.

We are delighted to hear that you had a wonderful afternoon with us, it's fantastic to know that our team made such a positive impact.

Thank you for choosing our salon and for taking the time to share your feedback. We hope to see you again soon!

Warmly,
The team at Saks Hair Barnard Castle

Excellent

Emma S
30th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent customer service, Sarah listens closely to what the client wants and delivers on that. The products use are very good, as is the colouring and styling. Highly recommended

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Excellent

Emma S
30th Apr 2024
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

Excellent customer service, Sarah listens closely to what the client wants and delivers on that. The products use are very good, as is the colouring and styling. Highly recommended

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Response from Saks Hair Barnard Castle

Hi Emma S,
Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a great experience with us and that you were happy with the customer service provided by Sarah.
We greatly appreciate your feedback and look forward to seeing you again soon.
All the best,
the team at Saks Hair Barnard Castle.

The best in town

Neil Paterson
28th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

A brilliant hair salon, very professional and very freindly

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Response from Saks Hair Barnard Castle

Hi Neil,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that you had a positive experience at our salon.

Thank you once again for choosing our salon and we hope to see you again soon!

Best wishes,
The Saks Hair Barnard Castle team

Excellent service

Jon Lock
27th Apr 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Friendly appointment with excellent results- highly recommended

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Response from Saks Hair Barnard Castle

Hi Jon,

Thank you so much for your kind review! We are thrilled to hear that you enjoyed your recent appointment at our salon and that you were pleased with the results. It means a lot to us that you would recommend us to others.

Our team takes great pride in their work and we are always happy to hear when our guests are satisfied with the end result.

Thank you once again for your recommendation and for choosing to visit our salon. We look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Barnard Castle

Highly recommended.

Denise Rudman
25th Apr 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

First time at the Salon. Normally travel to London for my hairdresser, but thought I would try locally. Really impressed. Jess took the time to find out exactly the cut I wanted and then gave it to me! So impressed, I booked in for a six week review. Nice, comfortable and clean salon. Very friendly. No fuss, no frills. Excellent service. You just get much more than you paid for. Very highly recommended.

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Response from Saks Hair Barnard Castle

Dear Denise,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted that you chose to give our salon a try and that you were impressed with Jess's service. It means a lot to us that you were happy with your haircut and have already booked booked back in!

Thank you once again for choosing our salon and we look forward to seeing you at your next appointment.

Best regards,

The team at Saks Hair Barnard Castle

Marvellously relaxing

Gudula Ramsay
18th Apr 2024
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

As usual Sarah transforms my hair and I walk away feeling relaxed and happy

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Response from Saks Hair Barnard Castle

Dear Gudula,
Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that Sarah was able to transform your hair and leave you feeling relaxed and happy.
We look forward to seeing you again soon, and thank you for choosing our salon for your hair transformations.
Warmly,
The Team at Saks Hair Barnard Castle

17th April

Irene Stoddart
18th Apr 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Great advice and came out of Salon very happy with the cut

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Response from Saks Hair Barnard Castle

Hi Irene,
Thank you for taking the time to leave us a review. We're so glad to hear that you were happy with your cut and appreciated our advice.
We hope to see you again soon for another great experience!
Take care,
the team at Saks Hair Barnard Castle.

Very pleased

Anonymous
16th Apr 2024
5.0

Very pleased. Thank you Sarah

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Response from Saks Hair Barnard Castle

Hi there!
Thank you so much for leaving us a review.
We really appreciate your kind words and are happy to hear that you were pleased with your experience at our salon.
We will pass on your thanks to Sarah, she'll be thrilled to hear it.
Thank you again for choosing us and we look forward to welcoming you back in the future. Have a wonderful day!
Best regards, The team at Saks Hair Barnard Castle.

First appointment

Kirsty Simpson
15th Apr 2024
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was fantastic, very friendly and made me feel comfortable as I was a bit nervous at first. I will be booking another appointment with Sarah in the future.

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Response from Saks Hair Barnard Castle

Hi Kirsty,

Thank you for taking the time to leave a review! We're happy to hear that you had a great experience with Sarah at our salon.

We're delighted to hear that you'll be booking another appointment with Sarah in the future. We'll be sure to pass along your kind words to her. Looking forward to seeing you again soon!

Best wishes,
from the team at Saks Hair Barnard Castle.

Happy customer

Emily Nash
13th Apr 2024
Team Member: Jess
5.0

Jess did such a fab job as always!

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Response from Saks Hair Barnard Castle

Hi Emily,

Thank you so much for leaving us this lovely review! We are thrilled to hear that Jess did a fab job for you, as always.
We are grateful for your kind words.

Take care,
The team at Saks Hair Barnard Castle

Excellent as always

Suzanne Herbert
11th Apr 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

I always have a pleasant experience and leave the salon with a great hair style.

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Response from Saks Hair Barnard Castle

Dear Suzanne,
Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you have consistently had a pleasant experience with us and that you are happy with your hair style when you leave.
Your kind words mean a lot to us.
Thank you again for your support and we look forward to welcoming you back to our salon.
Best regards,
The Team at Saks Hair Barnard Castle

Review

Ann Lillico
10th Apr 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

It was another beautiful experience today! My therapist created another miracle with my hair and made me look perfect 🥰

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Response from Saks Hair Barnard Castle

Dear Ann,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your visit with us was another beautiful experience.
We are so glad that you left feeling perfect and we hope to continue providing you with the same level of service and satisfaction every time you visit us.

Sincerely,

The team at Saks Hair Barnard Castle

Cheery

Gill Baxter
10th Apr 2024
Team Member: Simon
5.0
Appointment verified by SaloniQ Software

Great experience
Coffee and biscuit as soon as i came in.
Excellent wash, head massage perfect just what I needed
Great cut and dry lovely and wavy with curls felt like a new women.
Very happy envirement.
Will be back.

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Response from Saks Hair Barnard Castle

Hi Gill,

We are so glad to hear that you had a great experience at our salon!

We are thrilled that you left feeling like a new woman with your lovely wavy curls.

Thank you for your kind words and we look forward to seeing you again soon.
All the best,
The Saks Hair team in Barnard Castle.

Excellent as always

Christine Burns
10th Apr 2024
Team Member: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I find Ann-Elise to be an expert, thoughtful and responsive cutter. More than happy with the quality.

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Response from Saks Hair Barnard Castle

Dear Christine,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had such a great experience with Ann-Elise. She is indeed a talented and dedicated member of our team!

We hope to see you again soon for your next appointment. Thank you for choosing our salon.

Best regards,

The Saks Hair Barnard Castle team

My Saks Experience

Andrew H
6th Apr 2024
Team Member: Andrew
5.0

I have been coming to the salon for a number of years now and it's always been an enjoyable experience, Andrew is super friendly and always a joy to chat to, as are all the staff who work they

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Response from Saks Hair Barnard Castle

Hey Andrew,

We're so happy to hear that you've been coming to our salon for a number of years and have consistently had an enjoyable experience. We appreciate your kind words about our team and we're glad you always have a great chat with Andrew.

Thanks for taking the time to leave a review and we look forward to seeing you at the salon again soon!

All the best,
The team at Saks Hair Barnard Castle

Fabulous Salan

Amber Burton
6th Apr 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Yet again, another brilliant experience at Barnard Castle with Jess. The colour I had even makes my eyes look bluer and my sister in law is jealous - result! All great staff but Jess is a star!

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Response from Saks Hair Barnard Castle

Dear Amber,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another brilliant experience at our salon with Jess. We are so happy that the colour you received even made your eyes look bluer - that's a great bonus!

We are also glad to hear that your sister-in-law is jealous of your new look - we love making our clients feel confident and happy with their hair.

Thank you again for choosing our salon and we cannot wait to see you again soon.

Best wishes,

The team at Saks Hair Barnard Castle

Cut and blow dry

Jane Teasdale
4th Apr 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

As per usual lovely service, always listens to your needs and gives lots of advice

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Response from Saks Hair Barnard Castle

Hi Jane,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience with us and that you found our service to be lovely and attentive to your needs.

We really value your feedback and it's so great to know that our team took the time to listen to your needs and provide you with helpful advice.

Thank you again for your support and we hope to see you again soon!

All the best,
The team at Saks Hair Barnard Castle

Thank you

Joanna Tait
27th Mar 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service as usual - much appreciated

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Response from Saks Hair Barnard Castle

Hi Joanna Tait,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an excellent experience with us.

We appreciate your continuous support and we look forward to seeing you again soon! Thank you for choosing us and for being a valued member of our Saks Hair family.

Warmly,
The team at Saks Hair Barnard Castle

David

David Cowell
27th Mar 2024
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent haircut as always

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Response from Saks Hair Barnard Castle

Hi David,

Thank you for taking the time to leave us such a positive review! We are thrilled that you are happy with your haircut and that we were able to meet your expectations.

We look forward to welcoming you back to our salon for your future appointments.

Take care,
The team at Saks Hair Barnard Castle