Saks Hair Barnard Castle

First appointment this evening with Andy. There was a very pleasant young lady who greeted me. Andy did a fantastic job with my hair, really pleased with it and my next appointment is already booked!

Knowledgeable and pleasant atmosphere

Excellent service
Perfect Hair Cut
Always look forward to my appointment

My first time at Saks - always slightly nervous when you go to a new salon. Sarah was great - she listened, made me feel comfortable and delivered what I wanted. I'll definitely be back. Thank you.

My first time at Saks - always slightly nervous when you go to a new salon. Sarah was great - she listened, made me feel comfortable and delivered what I wanted. I'll definitely be back. Thank you.

Wonderful, cut and colour.
Always very attentive and professional.

Fabulous hairdresser, always come out feeling amazing .

Andrew is a creative expert with client centred priority. Grateful as always.

Always feel welcome first of all. Always get a really cut hair cut, always consistent. Thank you

Quite expensive.

Had a wonderful morning as usual! My hair looks fabulous and Ann-Elise S advised me to have loose curls today which is now my new favourite hair style 🥰👌🏻❤️!!!👏🏻👏🏻👏🏻

Excellent. Exactly what I asked for. Very professional

Always sensitive to needs and requests

So pleasant first class

I’ve been going to Ann-Elise for a number of years and am always thrilled with the results. She takes the time to provide a personalised service, discussing my hair journey with me first and offering the newest products and services. I travel nearly an hour to visit this salon which, in itself, is testament to how good they are. I’ve tried cheaper salons in the past and you definitely get what you pay for!

Jess and her team always go the extra mile to make a visit to the salon feel special.

Fabulous appointment Jess just totally understood what my hair needed and worked her magic ,, I love it Thankyou

Fab cut as always, fab colour as always, fab chats as always, fab ‘me time’ as always 😀

Fab cut as always, fab colour as always, fab chats as always, fab ‘me time’ as always 😀

Always a lovely experience at Saks, Barnard Castle. Great hair stylist and always made to feel welcome by Simon.

Fabulous cut and style by Jess. Salon is welcoming, friendly and calm

Lovely cut as always

Usual attention to detail and professional attention whilst being friendly and approachable

Fabulous experience as always. Ann-Elise listened to what I was hoping for and created a perfect haircut. All the staff were great. Excellent customer service. A++

I think it’s about 4 years since Sarah first cut my hair and I have been more than happy with it ever since. I usually visit every 6 weeks or so and together we have been through several of my whims. From very short pixie cuts to the current short bob. Sarah has never let me down it’s always looked great. I think it’s likely I will stay with the current cut for a long time because it suits my hair so well. I would highly recommend Sarah to anyone. She not only listens but also has the confidence to guide. Top marks Sarah. Thank you .

Great service from Andrew and staff, always friendly atmosphere with some quality, old school tunes today! Resulting haircut over and above as always

I got exactly the cut & finish I wanted & Andrew listens as well as advises & is always delightful!

Excellent as always

Excellent as usual thank you.

Andy listened to what I wanted, suggested different options if I needed them and made sure I was happy with the result, which I was extremely pleased with.Easy to talk to and friendly.

I have used Lisie for years, and every visit is a pleasure. She consistently does a wonderful job, listens to what I want, gives great advice and gets it right every time. Lisie is also incredibly welcoming, and creates a relaxed and friendly atmosphere. I couldn’t recommend her more!

So. I was having THE worst day, that is until I stepped foot into the salon. The welcome, the advice, the skills, the whole service. I feel so lucky to have a stylist who studies and does everything she can possibly do to make me feel my best. All the stylists take the time to say hello and welcome you into their creative space. I LOVE this salon xxx

Andrew explained how he would tackle my hair after some discussion with me, and did exactly that. I’m really pleased with the result.

As always Jess cut my hair beautifully. She took time to discuss what I wanted and then exceeded my expectations!

As usual excellent and friendly service and great results. Total confidence in Jess to keep my hair looking fab!

I always feel treated so well. thoughtful and cared for. I let my stylist do what she thinks is right because i trust her so much. I had my hair diffused for the first time ever. I absolutely loved it and felt so refreshed. She is a super star xxx

All three girls are very happy with their haircut, and they really enjoyed Ella selling their hair and making them feel at ease

Ella was fantastic her attention to details was brilliant she gave did an excellent job and I was delighted with the outcome . She really listened and made sure she understood what I wanted and talked me through the full cut to make sure I was happy. She was very pleasant and chatty and provided a great service . I was delighted to be squeezed in without an appointment.
Beautiful salon - very friendly staff. Thank you .

Excellent pre-Christmas trim

Always excellent

Jess always takes great care over my colour and cut. The salon was very busy but nothing is too much trouble to her

Ten out of ten as always from Sarah, helped by Chloe ( fab head massage of conditioner)

Always happy with the service and styling

Perfect asalways

Saks kindly fitted me in at short notice. Ella took a lot of care and attention, I was very pleased with the service and I’d go again

Fab colour and service

I rang the salon today for the first time and was able to get an appointment for a cut and blow dry at very short notice. I was welcomed by the receptionist and met Andrew the stylist who gave me a lot of advice. I am very satisfied with the result, will definitely return. Thank you.

As ever my experience at the salon was high quality - started on time, offered a drink and excellent hair styling.

Sarah is very good you are lucky to have her on your team merry Christmas to every one

Had a wonderful experience this morning with Ann-Elise S. my hair looks perfect. I love the highlights Ann-Elise put on. The colour brightens my eyes. We had a giggle as usual and I look travel ready thanks to Ann-Elise❤️❤️❤️
PS. Also huge thanks for fitting me in this morning!!! My original appointment was booked for 17/12/2025 but because I am to travel abroad the ladies found the slot for me❤️❤️❤️