TONI&GUY Poole

Dolphin Shopping Centre, 27 Kingland Cres, Poole, Dorset, BH15 1TA

About us

TONI&GUY Poole opened in 2002. A passionate and innovative team, we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team to update their knowledge of up and coming trends, whilst providing up to date styles to their clientele. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Here at TONI&GUY Poole we pride ourselves on a friendly and professional service throughout your salon experience. And our strong team of passionate stylists and technicians we will ensure your visit is the ultimate salon experience.

Our excellent team of highly skilled Stylists and Technicians stand strong with their creativity, talent and enthusiasm that shines through to the client; providing them with great looking, wearable hairstyles that makes every client as individual as you can get.

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Opening hours

Monday 9am-17.40pm
Tuesday 9am-17.40pm
Wednesday 9am-17.40pm
Thursday 10.20am-19.00pm
Friday 9.40am-18.20pm
Saturday 9am-16.20pm
Sunday CLOSED

Reviews

4.87
619 verified reviews
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Colour touch up for root growth

Helen Cromey
26th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Andy the colourist at Toni and Guys in Poole has been colouring my hair for years now and I will not go anywhere else as he knows my hair and what I want and I am always feeling 100% happy and like a new person when I walk out the salon. He is Always professional and welcoming which is what you want from visiting a salon.

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Response from TONI&GUY Poole

Thank you Helen for your lovely review. We will pass your comments onto Andy :)

Excellent Salon

Jacci W
25th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent styling, super shampoo and head massage, a great experience. And the best bit was no loud music!

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Response from TONI&GUY Poole

Thank you jacci for your lovely review :)

Excellent experience as always

Stuart
20th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Friendly. Professional. Fun. Relaxing. Everything a haircut should be. My hairdresser Dawn and all the staff are top notch. Highly recommended.

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Response from TONI&GUY Poole

Hi Stuart Thank you for your lovely review. We will pass on your comments to the team and look forward to seeing you again soon :)

colour & cut.

M SOUTH
17th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Like my birthday had come early, from entering the shop up to saying goodbye. I was treated really lovely & what a difference i felt for the better. Thanks to all involved.

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Response from TONI&GUY Poole

Thank you M south For your lovely comments, and look forward to seeing you again soon :)

Person centered hair style

Sue
13th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Dawn cut/restyled my hair, I couldn’t get to her for my last cut due to time and money constraints, but was so disappointed. I am terrified of hairdressers because of the cost! and the lack of skill that I have experienced over the years, resulting in complete disappointment - this just doesn’t happen if I get Dawn to cut my hair, I just wish I could afford to go more often. Today’s cut is completely brill, I love it - thank you ???? x

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Response from TONI&GUY Poole

Thank you Sue For your lovely review. We will pass on your comments to Dawn and look forward to seeing you again soon.

Hair colouring

Michelle sollazzo
12th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

As usual Andy was fantastic always puts you at ease and very professional. All the other staff were brilliant. Looking forward untill my next appointment.

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Response from TONI&GUY Poole

Thank you Michelle for your lovely review. we will pass your comments onto Andy and the team :)

Haircut

Jo Storey
12th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Fantastic, as usual

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Response from TONI&GUY Poole

Thank you Jo for your lovely review :)

As always, very good

Jon
10th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Great service, nice people, everything splendid

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Response from TONI&GUY Poole

Thank you Jon for your lovely comments :)

Lovely

Jeneta
10th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

So pleased with my hair cut. Wouldn't go anywhere else!

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Response from TONI&GUY Poole

Thank you Jeneta for your lovely review :)

Excellent

Sue Wyatt
7th Sep 2018
4.5
Appointment verified by SALONGENIUS Software

Pleased with my hair

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Response from TONI&GUY Poole

Thank you Sue for your lovely comments :)

Five Stars

Stephanie Bartley
6th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Fabulous, always walk away on cloud nine!

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Response from TONI&GUY Poole

Thank you Stephanie for your lovely comments :)

A perfect Do

Julie Reed
31st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

As always a friendly and attentive appointment, finishing with a lovely hair do by Sophie. Many thanks.

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Response from TONI&GUY Poole

Thank you Julie for your lovely review. We will pass on your comments to Sophie :)

Toni and Guy Poole

Carol Riggs
22nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

A very friendly and helpful salon they make you feel relaxed and confident and would recommend to anyone.

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Response from TONI&GUY Poole

Thank you Carol for your lovely review :)

Never disappoints

Martine Lush
15th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Andy and Sophie are an amazing team. My colour is amazing and my cut is insane

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Response from TONI&GUY Poole

Thank you Martine. We will pass your lovely comments onto Andy and Sophie :)

Hair cut

Marion Spencer
14th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent as usual.

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Response from TONI&GUY Poole

Thank you Marion for your lovely comments :)

Excellent as always

Susan Beveridge
11th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

No matter what day or time I usually visit the salon, the atmosphere is always the same. Everyone from reception to management is welcoming and friendly. Sophie who cut my hair, did a brilliant job as usual and I left extremely happy.

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Response from TONI&GUY Poole

Thank you Susan for your lovely comments. We will pass them onto Sophie and the team :)

Excellent - never disappointed!

Zofia Allen
9th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I love going to Toni and Guy - not only an excellent haircut by Dawn but also a glass of prosecco on offer!

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Response from TONI&GUY Poole

Thank you Zofia for your lovely comments :)

Another excellent relaxing visit!

Sara Roberts
9th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

As ever, I came away from my time in the salon feeling very happy and relaxed! An excellent wash followed by an even more - but unsurprising given past experience - excellent cut and dry by the lovely Dawn.

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Response from TONI&GUY Poole

Thank you Sara for your lovely comments. We will pass them onto the team :)

Cut Blow Dry with Sophie

Caroline
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Sophie listened to what I wanted and took a lot of care to achieve this.

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Response from TONI&GUY Poole

Thank you Caroline for your lovely comments :)

First hair cut

Bex
4th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Took my 4 year old daughter for her first hair cut. She was very anxious about it and was crying when we entered. She soon calmed down when the staff reasurred her and made a big fuss.
I asked her what her favourite part was and she loved having her hair wash.
Emily did a wonderful job and her hair looks lovely.
She has put her certificate on the fridge that she received.
Thanks to all the wonderful staff.

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Response from TONI&GUY Poole

Thank you so much Bex for your lovely review. It was lovely to meet your daughter and we are so pleased she enjoyed it in the end! :)

Haircut/colour

Karen Donnelly
3rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I have been going to the Poole salon for a number of years, Jayne the Owner/Manager is wonderfully welcoming. Jayne is very professional and her expertise is unquestionable. Along with all her staff most especially Dawn who is an expert cutter I always enjoy my visit and leave very happy with my new look!!

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Response from TONI&GUY Poole

Thank you Karen for your lovely comments :)

Men’s haircut

Anonymous
1st Aug 2018
5.0

Very good

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Another great color

Jacqueline Smeeton
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Always a nice experience and a happy client

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Response from TONI&GUY Poole

Thank you Jacqueline for your lovely review :)

Fab !!!

Anonymous
19th Apr 2018
5.0

Brilliant service as usual!!!

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Response from TONI&GUY Poole

Thank you for Your lovely comments :)

Great experience

Sophie
17th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Always a happy customer. Thank you team ????????

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Response from TONI&GUY Poole

Thank you For your Lovely Review :)

Fabulous as always

Gaynor
13th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Andy has been colouring my hsir for 8 years and he is brilliant. Today i had Dawn cut my hair for the first time.....i loved it...thanks Dawn . Poole T and G is a fab salon with such a great atmosphere. Thank you guys x

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Response from TONI&GUY Poole

Thank you Gaynor for your lovely review. We will pass your comments onto all of the team :)

Love the look

Jane Smithers
12th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I had forgotten how much l enjoy having my hair looked after at Tony and Guy Poole. The staff are so friendly and Sophie is so talented. I love my hair, feel relaxed and received compliments from family and friends. Thank you Sophie

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Response from TONI&GUY Poole

Thank you Jane we will pass on your Lovely Comments to Sophie :)

Hair experience

Anna Hardy
11th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent cut as always by Dawn and good customer care generally by all the staff

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Response from TONI&GUY Poole

Thank you Anna we will Pass on your kind words to Dawn :)

Colour

Sue Smith
10th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

An excellent colour as usual.

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Response from TONI&GUY Poole

Thank you Sue for your lovely review :)

Worth the wait!

Carrie
9th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely relaxing atmosphere this morning.
Very very pleased with cut and blow dry by Louise. Well worth the wait...So glad you're back. Thank you.

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Response from TONI&GUY Poole

Thank you Carrie for your lovely comments we will pass them onto louise :)

Excellent service

Bryony
5th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Fantastic service from everyone there, especially the girl who washed my hair, and Dawn too who is always great. Very pleased with my hairstyle and the whole process.

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Response from TONI&GUY Poole

Thank you Bryony for your lovely review :)

Highlights and cut

Sharon
3rd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Arrived at salon feeling drab along with my hair, left a different person
Have had Jane and Dawn doing my colour and cut for too many years than I care to count but I would never go elsewhere
Friendly but attentive service always

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Response from TONI&GUY Poole

Thank you Sharon for your lovely comments :)

Half of Guinness look.

Dolores Jones
3rd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure and always a good hair cut. Dawn is soooo good with her sizzors.

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Response from TONI&GUY Poole

Thank you Dolores for your lovely comments :)

Hair cut

Debbie clarke
31st Mar 2018
5.0
Appointment verified by SALONGENIUS Software

Very much liked the new hairstylist today who cut my hair I like the cut very much. Thankyou

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Response from TONI&GUY Poole

Thank you Debbie for your lovely comments :)

Colour

Sandi Sowter
29th Mar 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service, Jane always completes a superb job. Thank you.

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Response from TONI&GUY Poole

Thank you Sandi for your fab review. We will pass on your lovely comments to Jayne :)

Brilliant service

Diane Cooling
29th Mar 2018
5.0
Appointment verified by SALONGENIUS Software

As always a great experience.
Jayne, Dawn and Erin’s skill and care made me feel amazing.
Loving my new cut and colour x

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Response from TONI&GUY Poole

Thank you Diane for your lovely review. We will pass on your lovely comments onto Jayne, Dawn and Erin :)

Pat's Pick

Pat Iden
21st Mar 2018
5.0
Appointment verified by SALONGENIUS Software

As usual, I had a most enjoyable visit to Toni and Guy Poole. The atmosphere is great and my hairdresser Dawn is lovely as she always is. Very pleased with my hair and look forward to my next visit.

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Response from TONI&GUY Poole

Thank you Pat for your lovely review :)

Cut and blow dry

Sandi Sowter
20th Mar 2018
5.0

Dawn was attentive as ever, fab cut and blow dry. Really pleased thank you.

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Response from TONI&GUY Poole

Thank you Sandi for your lovely review :)

Wedding

Kathryn Potter
17th Mar 2018
4.5

Debbie lovely as usual

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Response from TONI&GUY Poole

Thank you Kathryn for your great review :)

Great Salon

Maria Beddingfield
17th Mar 2018
5.0

A really friendly and welcoming salon with great service every time.

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Response from TONI&GUY Poole

Thank you Maria for your lovely Review :)

Disappointed

Over
17th Mar 2018
2.0

Have been going for few years just for colour which have been happy with. Recently they have raised prices but still went for the colour stylist. Salon insists on drying hair which has never been very good apart from the colour stylist but there is no option you have to have it dried.My last visit hair was dried without using brushes kept thinking she was going to. A brush was then used on fringe which by then made no difference as it was so dry. I asked why no brushes were used as usual to be told they can now only do technical dry and only use brush on fringe. I was left with completely flat hair with no shape lucky for me I had a hat so I could cover it up with as I could not be seen in public looking like that. I am at a loss with this new policy , prices up and now no styling allowed on blow drying. Doesn't make good business sense to me as they have lost my custom now and others and also not good advertising coming out saloon looking like that.

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Response from TONI&GUY Poole

Hi Karen,

thank you for your feed back.
We are really sorry that your last appointment was disappointing. We have recently had a price increase this is due to the current economic climate. We have put off a Colour price increase for the last 5 years. We do offer extra points days on your rewards card where possible. We are sorry you were unaware about the technical blow dry. We insist on drying everyone’s hair to make sure the colour is perfect in the salon rather than you going home and it not being correct. If you require a professional blow dry we can arrange this but must be booked with a stylist and charged accordingly. The Reason we only offer a technical service now to keep in regulations with Toni&Guy. The new details about the technical blow dry are listed on our price cards. We Will pass on your comments onto the relevant people. If you have any more question please don’t hesitate to contact Jayne or Hayley at the salon on 01202 673674.
We value your custom and do hope to see you in the salon again.

Kind regards

Toni&Guy Poole

Absolutely amazing

Megan
16th Mar 2018
5.0

My hair is cut by Sophie. She is absolutely amazing, friendly, professional and always cuts my hair perfectly.

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Response from TONI&GUY Poole

Thank you Megan for your lovely review :) We will pass on your comments to Sophie.

Highly recommended!

Kate
15th Mar 2018
5.0

A really lovely salon with talented and friendly staff. I have complete confidence in Dawn and Jayne who always listen to what I want and make my hair look great.

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Response from TONI&GUY Poole

Thank you Kate for your lovely review. We will pass your comments onto Jayne and Dawn :)

Hair experience

Sue Turner
15th Mar 2018
5.0

Enjoyable experience friendly staff brilliant styalist Dawn

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Response from TONI&GUY Poole

Thank you Sue for your lovely review. We will pass on your comments to Dawn :)

Awesome as always!!

Lauren Randle
14th Mar 2018
5.0

Amazing colour by Andy, so pleased as always, and a brilliant cut by the lovely Sophie, All the staff are a pleasure to see and so welcoming, thankyooooooo xxx

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Response from TONI&GUY Poole

Thank you Lauren for your lovely review :)

Very friendly staff

Vanessa
14th Mar 2018
5.0

Staff is always lovely always have a great experience when I’m there always get offered a drink and love the way they do my hair

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Response from TONI&GUY Poole

Thank you Vanessa for your lovely review :)

5stars

Rachael
13th Mar 2018
4.5

I was really happy with my finished hair cut, Sophie styled my hair to a high standard. The staff are always friendly and offer a great service, I've tried many hair salons and TonI & Guy poole is one I keep going back to.

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Response from TONI&GUY Poole

Thank you Rachael for your lovely review. We will pass your comments onto Sophie :)

mop chop

heather weeks
13th Mar 2018
4.5

Really loved my haircut with Michael.

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Response from TONI&GUY Poole

Thank you Heather for your lovely review. We will pass your comments onto Michael :)

Mrs

Julia Simmonds
11th Mar 2018
4.0

Lovely, friendly high quality service as always.

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Response from TONI&GUY Poole

Thank you Julia for your lovely Review :)

Colour and cut

Sue Smith
9th Mar 2018
5.0

Always the best place to get your hair done. Andy does the colour perfect. Toni and guy is the best place to get your hair done as they have top stylists who are always professional and give you the best service. I would always recommend Tony and Guy ??

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Response from TONI&GUY Poole

Thank you Sue for your lovely review. We will pass on your lovely comments onto Andy :)