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TONI&GUY Poole

Dolphin Shopping Centre, 27 Kingland Cres, Poole, Dorset, BH15 1TA

About us

TONI&GUY Poole opened in 2002. A passionate and innovative team, we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team to update their knowledge of up and coming trends, whilst providing up to date styles to their clientele. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Here at TONI&GUY Poole we pride ourselves on a friendly and professional service throughout your salon experience. And our strong team of passionate stylists and technicians we will ensure your visit is the ultimate salon experience.

Our excellent team of highly skilled Stylists and Technicians stand strong with their creativity, talent and enthusiasm that shines through to the client; providing them with great looking, wearable hairstyles that makes every client as individual as you can get.

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Opening hours

Monday 9am-17.40pm
Tuesday 9am-17.40pm
Wednesday 9am-17.40pm
Thursday 10.20am-19.00pm
Friday 9.40am-18.20pm
Saturday 9am-16.20pm
Sunday CLOSED

Reviews

4.87
617 verified reviews
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blow dry

Anonymous
1st Mar 2017
4.0

i had a tint refresh yesterday which was absolutely fine very happy with the colour.however i appreciate that staff member available will complete the blow dry for client. i was not % happy with the way my hair although fine was dried very flat and feel this is not a flattering look on myself i felt some more attention to detail could have been made. .unfortunately i left feeling unhappy and went straight home.

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Response from TONI&GUY Poole

we are really pleased you loved your colour if you didnt book a blow dry with the colour then we do a express blow dry ,we are sorry you felt unhappy with the blowdry but i hope this explains our services

Absolutely fabulous

Anonymous
24th Feb 2017
5.0

I am l ways made to feel very welcome at the Poole branch. It is my once a month treat. I am a fairly new customer and its taken me a long time to find such a great salon.

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Response from TONI&GUY Poole

thank you for your lovely comments

Fab as ever

Anonymous
24th Feb 2017
5.0

Best thing I ever did was walking into TONI and guy.
They are all so lovely and helpful. Thank you Jane and Roxi for looking after me and my hair. Hayley for keeping me on the straight and narrow with appts and advice .

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Response from TONI&GUY Poole

thank you for your lovely comments

went in for colour

Anonymous
24th Feb 2017
5.0

All round great service, walked out so pleased with colour.
Thank you all

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Response from TONI&GUY Poole

it was a pleasure

Wouldn't go anywhere else

Anonymous
24th Feb 2017
5.0

I have been going to Toni & Guy in Poole every month for nearly 3 years now. They are so friendly, professional and extremely talented. I first went there in desperate need of help with my hair, Jane was instantly on hand with all the advice and help and honestly they brought my hair back to life and now they know me so well I don't even have to ask what I want - they just know. They are all so friendly, and happy to help. Every time I go it's a lovely relaxing experience I would never consider going anywhere else. I'd recommend them to anyone.

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Response from TONI&GUY Poole

thank you so much

Cut and blow dry

Anonymous
22nd Feb 2017
5.0

An excellent experience. Staff are helpful, polite and considerate. The best hairdresser there is.

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Response from TONI&GUY Poole

thank you for your comments

Another great experience

Anonymous
22nd Feb 2017
5.0

I've been having my hair done here for 13 years and the standard of service has been consistently excellent.
Colour by Andy just perfect and cut by Dawn faultless as always.

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Response from TONI&GUY Poole

that is such a nice thing to say and the staff are very flattered

Thank You, but sorry I was unfortunate!..

Anonymous
22nd Feb 2017
3.0

Had a great experience today at T&G

The team were flexible where they could in accommodating as I was delayed in traffic. I called in advance to apologise for my delay and quite rightly highlighted the 10min late cancellation policy that I have no problem with,

Having parked up and ran to salon I made it exactly 10mins late. Upon arriving the Receptionist kindly checked the time against her PC and confirmed it was ok.

Also at reception at the time was the Manager who commented 'yes exactly 10 minutes late unfortunately' Giving me the impression she would have preferred to turn me away?.. looking at the empty salon, bar one client in chair, I would suggest my custom wasn't 'unfortunate ' at the time...

Despite this initial frustrating welcoming, I had a great experience, was made to feel welcome once in the chair and the cut was superb. My cut was not rushed in anyway despite it being my fault for being late due to traffic.

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Response from TONI&GUY Poole

we are so pleased you gave us the chance to look after you we do have a problem with timing of appointments as we are so busy and it can put staff behind for there next client ,but can we thank you again for staying and enjoying the professional service we really hope to give

Absolutely Fabulous

Anonymous
21st Feb 2017
5.0

Fab hairdressers , great service and your guaranteed a good cut and colour....

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Response from TONI&GUY Poole

thank you so much for your lovely comments

Absolutely Fabulous

Anonymous
21st Feb 2017
5.0

Fab hairdressers , great service and your guaranteed a good cut and colour....

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Response from TONI&GUY Poole

thank you so much for your lovely comments

Absolutely Fabulous

Anonymous
21st Feb 2017
5.0

Fab hairdressers , great service and your guaranteed a good cut and colour....

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Response from TONI&GUY Poole

thank you so much for your lovely comments

Great place

Anonymous
18th Feb 2017
5.0

I've been having my hair done here for a few years now and it's always been a great place to go. I would highly recommend it!

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Response from TONI&GUY Poole

Thank you for your lovely comments

Always a pleasure!

Anonymous
18th Feb 2017
4.5

Always receive a friendly welcome, colour by Andy always excellent, good coffee and tea.

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Response from TONI&GUY Poole

Thanks for your lovely comments

Top marks for Poole

Anonymous
18th Feb 2017
5.0

Cannot fault Poole branch; nothing is too much trouble. Staff technical ability, politeness and overall feel good factor.

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Response from TONI&GUY Poole

Thank you so much for your lovely comments

Hair cut & blow dry

Anonymous
18th Feb 2017
5.0

Dawn & Laura are our fab hairdressers at T&G Poole. They always listen to what we would like, offer their thoughts & then cut & finish our hair beautifully. All the staff are so friendly & the prices are competitive. Always a pleasure!!

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Response from TONI&GUY Poole

Thank you so much the girls are really pleased to hear this.

Happy experience

Anonymous
17th Feb 2017
5.0

Always made to feel comfortable, friendly, reliable and always a great haircut from dawn and roxy.

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Response from TONI&GUY Poole

The girls are really pleased thank for your kind comments.

Cut and blow dry

Anonymous
16th Feb 2017
5.0

Very pleased with the result and the stylist Louise

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Response from TONI&GUY Poole

Thank you for your kind comments.

Roots touch up

Anonymous
15th Feb 2017
5.0

Have been going to the same Toni & Guys for 6 years. Always done a great job with my hair. Staff friendly and the hot chocolate is lursh ????

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Response from TONI&GUY Poole

Thank you for your kind comments.The Hot chocolate is a winner!.

Di Cooling for Toni and Guy Poole

Anonymous
15th Feb 2017
5.0

As always my appointment this morning was Great !!
Dawn skill and care always leaves me feeling good about my hair and looks.
All the staff are kind and helpful
Thank you guys.
Through out my chemotherapy you have helped me feel more like myself.

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Response from TONI&GUY Poole

You are so welcome. we are very pleased about your experience and thank you for your kind words.

Haircut with Dawn today

Anonymous
14th Feb 2017
5.0

Dawn always gives an excellent haircut to my son and myself, and is a lovely, warm, person.The manager and all the Staff are always friendly and welcoming.We have been going to Toni and Guy and had our hair cut by Dawn for 10years now.Thankyou for a great experience, we wouldn't go anywhere else.

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Response from TONI&GUY Poole

Thank you for your very kind comments.

Cut and dry with roxy

Anonymous
14th Feb 2017
4.0

Roxy has done a great job as ever thanks

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Response from TONI&GUY Poole

Your very welcome, Thank you.

New colour and style

Dawn
11th Feb 2017
5.0

Thank you Andy and Laura (Poole) I love my new look!! Always friendly and professional

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Response from TONI&GUY Poole

Thanks for your lovely comments the guys are pleased you enjoyed your experience.

New colour and style

Anonymous
11th Feb 2017
5.0

I love my new look! Thank you so much Andy and Laura (Poole)

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Response from TONI&GUY Poole

Thanks for your lovely comments the guys are pleased you enjoyed your experience.

Heavenly Hair

Anonymous
9th Feb 2017
4.5

Lovely experience as usual. Stylist, receptionist and girl who washed my hair all very friendly, professional and courteous. Wouldn't have my hair cut anywhere else

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Response from TONI&GUY Poole

Thank you we are happy you enjoyed your experience.

Excellent

Anonymous
9th Feb 2017
5.0

Always excellent, best hairdressers I've had. Dawn is a wiz with the scissors ????

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Response from TONI&GUY Poole

Thank you for your lovely comments.

Ombré

Anonymous
9th Feb 2017
5.0

Really happy with the colour, thanks Andy!

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Response from TONI&GUY Poole

He is very pleased and thank you for your kind comments.