TONI&GUY Poole

Dolphin Shopping Centre, 27 Kingland Cres, Poole, Dorset, BH15 1TA

About us

TONI&GUY Poole opened in 2002. A passionate and innovative team, we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team to update their knowledge of up and coming trends, whilst providing up to date styles to their clientele. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Here at TONI&GUY Poole we pride ourselves on a friendly and professional service throughout your salon experience. And our strong team of passionate stylists and technicians we will ensure your visit is the ultimate salon experience.

Our excellent team of highly skilled Stylists and Technicians stand strong with their creativity, talent and enthusiasm that shines through to the client; providing them with great looking, wearable hairstyles that makes every client as individual as you can get.

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Opening hours

Monday 9am-17.40pm
Tuesday 9am-17.40pm
Wednesday 9am-17.40pm
Thursday 10.20am-19.00pm
Friday 9.40am-18.20pm
Saturday 9am-16.20pm
Sunday CLOSED

Reviews

4.87
617 verified reviews
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A little change

Pat Iden
12th Jul 2017
5.0

Today I fancied something different and Dawn obliged. Absolutely lovely darling thank you. Atmosphere as always my special friends xxx

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Response from TONI&GUY Poole

Thank you Pat that's really lovely we will pass your comments onto dawn :)

A little change

Pat Iden
12th Jul 2017
5.0

Today I fancied something different and Dawn obliged. Absolutely lovely darling thank you. Atmosphere as always my special friends xxx

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Response from TONI&GUY Poole

Thank you Pat that's really lovely we will pass your comments onto dawn :)

Perfect result as always

Anonymous
11th Jul 2017
5.0

Perfect

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Response from TONI&GUY Poole

Thank you for your review :)

Colour and Cut

Debbie Hull
8th Jul 2017
5.0

I had an excellent experience in the salon and I am very pleased with both my hair colour and cut.

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Response from TONI&GUY Poole

Thank you Debbie that's great to hear :)

Cut and blow dry with Dawn

Beck Mulholland
8th Jul 2017
5.0

I saw Dawn and as always she did a fantastic job. She helped me describe what style I was after with use of images. The cut was just right and her interpersonal skills are great. In all, a great experience.

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Response from TONI&GUY Poole

Thank you Becky that's lovely to hear and we will pass Your comments onto Dawn :)

toni&guy Poole

Tracie Perkins
7th Jul 2017
5.0

Lovely experience as always. Roxy is such an excellent stylist, she Always knows exactly what I want. The girls are always friendly but professional.

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Response from TONI&GUY Poole

Thank you for your lovely review Tracie we will pass on your comments to the team :)

Another great cut.

Joan Mahoney
6th Jul 2017
5.0

Roxie always gives me a great haircut. She pays attention to what I want but she also understands my hair.

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Response from TONI&GUY Poole

Thanks Joan We will pass those lovely comments onto Roxi
:)

Review

Deb
6th Jul 2017
4.0

Value for money cut and service!

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Response from TONI&GUY Poole

Thanks Deb Really lovely review :)

Dawn

Rich
5th Jul 2017
5.0

Professional but welcoming and puts you at ease. Excellent cut as always and clearly takes pride in her work, wanting to do the best job possible. Staff at Poole very friendly and a nice atmosphere.

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Response from TONI&GUY Poole

Thanks Rich we will pass your lovely comments onto Dawn :)

cut and blow dry

Sandi
4th Jul 2017
5.0

Great but and blow dry. I really love the way Dawn does my hair and she's lovely.

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Response from TONI&GUY Poole

Thank you for your lovely review:)

Hi Lights by Andy

Anonymous
30th Jun 2017
5.0

Andy is excellent for all types of colour

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Can't wait to return

Anonymous
29th Jun 2017
5.0

Sophie is fantastic, just love how my hair looks, even my husband commented on the cut from last week.
Called in today for a wash and blowdry and just loved the whole experience. Looking forward to my next visit.

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Response from TONI&GUY Poole

Thank you for that lovely review :)

Great service

Anonymous
26th Jun 2017
4.5

Cut and blowdry excellent and always good service.

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Response from TONI&GUY Poole

Thank you we will pass those lovely comments onto the team :)

Great hair

Anonymous
24th Jun 2017
5.0

Roxy is an amazing hairdresser she takes her time to do an fab hair cut. Always walk out feeling great :-)

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Amanda Gailor

Anonymous
24th Jun 2017
5.0

Very pleased.

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Response from TONI&GUY Poole

Thank you for that review :)

Re-style

Anonymous
22nd Jun 2017
5.0

Had a great hair cut complete re-style by Roxy, is really happy with it, I basically picked a hairstyle after looking at loads on the internet, I showed the picture to Roxy who advised me on exactly what I could expect to achieve, I was really happy with Roxy's confident positive attitude, once she had listened carefully to what I wanted, she set to work, and created my new fab, trendy hair do, I love it, thank's Roxy ????

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Response from TONI&GUY Poole

Thank you. We are very pleased you enjoyed your experience we look forward to see you soon :)

Delightful experience

Anonymous
22nd Jun 2017
5.0

I was apprehensive as this was the first time Sophie was to cut my hair. Sophie put me at ease and l have come away delighted with my hair. Thank you Sophie

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Response from TONI&GUY Poole

Thank you for that review we will pass your comments onto Sophie and we look forward to seeing you again :)

outstanding

Anonymous
21st Jun 2017
5.0

Great haircut with Dawn again today. Everyone is so friendly and professional at the salon.Have been going to Dawn at Poole salon nearly 10 years, wouldn't go anywhere else.My son loves going too.

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Response from TONI&GUY Poole

Thank you for that lovely review we will pass your comments onto Dawn :)

Stylist Dawn

Anonymous
20th Jun 2017
5.0

Excellent stylist, great service. Only positive experiences here

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Response from TONI&GUY Poole

Thanks for your lovely review :)

Little trim to the front & my husbands haircut

Anonymous
20th Jun 2017
5.0

We felt everyone was so kind to fit us both in the way they did. Always lovely & helpful. Would not go anywhere else.

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Response from TONI&GUY Poole

Thank you for the great review :)

Cut and dry 16/6/ 2017

Anonymous
16th Jun 2017
5.0

Roxie is always good and love Oscar !!

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Response from TONI&GUY Poole

Thank you for your lovey review:) and a cuddle with Oscar is a bonus.

Toni and Guy Poole Dorset

Anonymous
15th Jun 2017
5.0

Excellent service as usual all the staff are friendly and welcoming.
I would highly recommend them to anyone

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Response from TONI&GUY Poole

Thank you for your lovely review :)

post salon visit

Anonymous
15th Jun 2017
5.0

Received cut and blow dry.

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Response from TONI&GUY Poole

Thank you for your review :)

Hairdo

Anonymous
14th Jun 2017
5.0

Excellent very pleased with my hair. Staff very good and friendly x

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Response from TONI&GUY Poole

Thank you for that lovely review :)

Hair Appt

Anonymous
12th Jun 2017
5.0

As usual excellent service from all staff, sadly during the evening I had to wash my hair as my head was very itchy, never had that problem before after having a colour

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Response from TONI&GUY Poole

Thank you for giving us a lovely review. We are sorry to hear this we advise people who experience discomfort afterwards like itching to take an antihistamine to see if that helps. Please let us know if you experience any more problems.

Regrowth Tint

Anonymous
12th Jun 2017
4.0

Very pkeased today

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Response from TONI&GUY Poole

Thank you for your lovely review :)

fab

Anonymous
12th Jun 2017
5.0

great experience once again !!

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Response from TONI&GUY Poole

Thank you for your great review :)

Review

Anonymous
10th Jun 2017
5.0

Lovely experience as always and very happy with the results

The staff are always very welcoming, friendly and helpful

Would recommend and continue to visit regularly

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Response from TONI&GUY Poole

Thank you Vicky for your very kind words :)

Never disappoints ????

Anonymous
9th Jun 2017
5.0

Alway well looked after from when you walk in to when you leave. They go above & beyond with customer care. It's taken me nearly 30 years to find a hairdresser as good as Dawn. Brilliant!! ????

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Response from TONI&GUY Poole

Ah thank you i will pass your comments on to dawn :)

Excellent

Anonymous
9th Jun 2017
4.0

Had a great visit
All the team great especially Roxy who was outstanding!!

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Response from TONI&GUY Poole

Thank you for that lovely review :)

review of visit

Anonymous
9th Jun 2017
5.0

Excellent service as always, friendly and efficient .

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Response from TONI&GUY Poole

Thank you for that lovely review :)

Another pleasurable experience

Anonymous
8th Jun 2017
5.0

Always welcoming and I'm always given a great hair wash/cut. 'Roxy' always does a great job!

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Response from TONI&GUY Poole

Thank you for that lovely review :)

Abrupt receptionist

Anonymous
6th Jun 2017
2.5

The hairdresser Dawn who cuts my hair is a lovely young lady and good at her job. Unfortunately a young lady on reception needs some training in customer service she verges on rude, not a nice welcome to the salon.

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Response from TONI&GUY Poole

Thank you for your review. We are very sorry about this and we welcome your comments and will defiantly look into this further.
Thank you again for bringing this to our attention.
We look forward to seeing you on your next visit.

Colour

Kat james
3rd Jun 2017
5.0

If you are looking for a really decent colour you can't go wrong with Andy at Tony and Guys Poole . I've been 5 times now and my hair has maintained its colour and shine.
They are all friendly and really helpful .
Really loved the cut too thanks to Sophie .
I'll definitely keep going there .

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Response from TONI&GUY Poole

Thank you for that lovely review :)

Spot on hairstyle

Anonymous
1st Jun 2017
5.0

So pleased with new hairstyleCut perfectly. The highlights turned out just right, very natural looking. Given me a real boost..just right for my daughters wedding in 3 weeks

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Extra benefits

Anonymous
30th May 2017
5.0

Thoroughly enjoyed my visit today. Not only did Roxy do a great job on my hair, but her little yorkie Oscar stayed curled up on my lap the whole time! Lovely stress buster after a busy day at work.

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Response from TONI&GUY Poole

Thank you for that lovely review and Oscar loved the cuddle too :)

New hair do

Anonymous
30th May 2017
5.0

Sophie cut my life by hair making it lighter and shorter. She did very well.

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Appointment at Toni and Guy

Anonymous
21st May 2017
5.0

Toni and Guys at Poole are a very friendly and efficient salon, they have the ability to make clients feel comfortable and nothing is too much trouble would recommend them to anyone. Regards Carol Riggs

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Response from TONI&GUY Poole

Thank you Carol i will pass on those lovely comments to the team. :)

Hair cut

Anonymous
20th May 2017
5.0

I was well looked after as always by lovely staff & left feeling very happy with the results. Thanks guys. I've only given 4stars for value due to the cost.

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Response from TONI&GUY Poole

Thank you for the lovely comments :)

Service with a smile!

Anonymous
18th May 2017
5.0

I am never disappointed when I visit the salon in Poole .The staff are professional and incredibly accommodating .I always receive a brilliant cut and more recently colour!! I totally trust their advice and come away relaxed and happy .

Thank you to all the staff but especially Roxy Dawn and Andy ! Tracy Maley

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Response from TONI&GUY Poole

Thank you Tracy for your lovely review :)

Ladies cut and blow dry

Anonymous
18th May 2017
5.0

Always a great experience. Thanks Dawn.

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Response from TONI&GUY Poole

Thank you for your very kind comments :)

Total comfort

Anonymous
17th May 2017
5.0

Have been using this salon since 2012 and always found it a very good experience. They make me very welcome and spoil me. My hair looks fab after they have finished it. In fact I am sometimes too relaxed in there and nod off. ????????????

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Awesome

Anonymous
15th May 2017
5.0

Great team great cut and colour always a relaxing experience

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Excellent

Anonymous
13th May 2017
5.0

Five star service, make you feel special and a million dollars, colour and cutting excellent, feel like a new woman!

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Response from TONI&GUY Poole

Thank you for your lovely review :)

Disappointing experience

Anonymous
12th May 2017
2.5

Arrived to be told that the usual hairdresser I book with was twenty minutes late and I could either wait, or have a cut with someone else. I thought as the staff are usually trained to a similar standard I'd pick someone else. Showed a photo of my last cut so there could be no loss of translation in explaining (that said it's pretty simple). Cut my hair way too short and was left with a mound of hair on top, just looks silly, it looks nothing like the photo I showed her. It is impossible to style. I should have said something at the end but I didn't want to offend the hairdresser who followed me to the counter, but with time to reflect on it I'm actually very disappointed. Sadly, although I've had good experiences before, this is just too poor for the premium price, I won't be returning

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Response from TONI&GUY Poole

Good Afternoon,

Thank you for your review and we appreciate your feed back.

We are very sorry to hear about your experience with us. At Toni&Guy Poole we strive to make every persons experience as enjoyable as their first visit. We are sorry this appointment was offered to you with another stylist but please be reassured that all of our staff have been trained to a very high standard. As we were unaware of this situation until now, Please feel free to contact Jayne or Hayley on 01202673674 or at [email protected] to discuss how we can resolve this matter for you and rebuild your confidence, at returning to Toni&Guy Poole in the future

Kind regards

Toni&Guy Poole Team

Always friendly

Anonymous
11th May 2017
5.0

Another great experience, I've been going there for years, staff are always friendly

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Response from TONI&GUY Poole

Thank you for your lovely comments :)

Highly recommend

Rachael
11th May 2017
5.0

Great service,very friendly and helpful staff.I've never been dissapionted with my hair cut.highly recommend this salon.

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Response from TONI&GUY Poole

Thank you Rachael very lovely comments :)

Poole Toni and guy

Anonymous
11th May 2017
4.5

Friendly and welcoming. I had a new hairdresser and she was great. I'm very happy with my colour and cut.

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Response from TONI&GUY Poole

Thank you for your lovely review:)

Lovely cut!

Anonymous
10th May 2017
5.0

Dawn did my hair today. It looks lovely. Dawn was really attentive and knew exactly what my hair needed to get it back into shape. It was a really nice experience, thanks.

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Response from TONI&GUY Poole

Thank you for your lovely review :)

brilliant as usual!

Anonymous
9th May 2017
5.0

Ive started having my hair done regularly by Roxi! She always does an amazing job, helping me decide on style and always giving me new ideas! Always feel welcome and even had a cuddle with her dog! Will definitely be coming back regularly!

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Response from TONI&GUY Poole

Thank you for your lovely review :)