Francesco Hair Ferndown

48-50 Victoria Road, Ferndown, Dorset, BH22 9HZ

About us

Welcome to the Francesco Hair Salon in Ferndown!

Our luxury, professional salon on Victoria Road offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.92
813 verified reviews
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Value
Result
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Filter by rating

First Cut for 5 years

Jon Morrisey
5th Mar 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Quite frankly excellent throughout. Greeting on arrival was great, "Chat" throughout the cut was friendly but not intrusive and the quality of cut and styling was everything I could have wished for. I'm "over the moon" happy and would recommend to anyone else.

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Francesco is a top class salon

Anna Taylor
2nd Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

I always have Carolyn she is such a talented hairdresser. All her staff are brilliantly trained. It's such a pleasure to go there.

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Another wonderful visit.

Pat Terry
2nd Mar 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Carolyn always makes me feel special. which is something we all need sometimes. My hair always looks wonderful after she works her magic. Thank you so much.

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Happy Day

Anonymous
29th Feb 2024
5.0

Always a pleasure to meet Carolyn and her team and know that I’ll be leaving after a treatment or just a wash and blow dry with my hair looking fab or so my husband says.

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Lovely Salon

Maria Hannah
28th Feb 2024
Team Member: Shannon
4.5
Appointment verified by SaloniQ Software

Shannon listened to what I was thinking but also made suggestions to suit my face and hair texture. I enjoyed my first visit, it is an airy, modern,clean salon. An altogether enjoyable experience. Nice haircut, thank you Shannon x

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Always a great expetience

Mrs Janet Kelly
28th Feb 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Great appointment as always thank you Shannon for lovely highlights and finish, and thank you Emma for the nice music this afternoon

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Lovely cut and colour

Lyn Cox
27th Feb 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Just had another relaxing appointment at Francesco ferndown
Hair looks and feels amazing!
Thanks zoe x

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Brilliant

Ann Herridge
26th Feb 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Lovely lady , professional, friendly, makes sure I am happy - all I want

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Fabulous Friday!!

Mrs Helena Pope
23rd Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Each visit is always an enjoyable and relaxing experience! Carolyn and all the staff are very friendly and professional and always make you feel welcome as well as giving great customer service and excellent, professional styling.

So look forward to my monthly visits and thank you for having me and always giving such excellent service.

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Never Disappoints

Dawn Roffe
23rd Feb 2024
Team Member: Carolyn
5.0

I have been going to Francescos for many years and Carolyn has never disappointed me. She knows my hair so well that I wouldn’t entrust it with anyone else now. Her team are amazing too and I love the new decor. Highly recommend Francescos and Carolyn!

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Highlights

Anonymous
22nd Feb 2024
1.0

Attended salon 3 weeks ago for skin test. I was advised to wait 2 weeks following steroids for psoriasis to have skin test. Attended today and they have now refused to do skin test because of psoriasis. I have had highlights at this salon with psoriasis several times before. I have had my time wasted twice. I should have been informed on my first attendance. Very poor service.

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Response from Francesco Hair Ferndown

We are very sorry that you feel this way, our clients are extremely important to us. But, as it had been 18 months since your last appointment and in that time we had changed from L'Oreal to Wella products, as skin test was essential. On the first appointment we advised that certain drugs can affect the efficacy of the skin test and at the time of your second appointment, our stylists felt concerned that your skin looked too sore. Our clients health and wellbeing is our top priority, if we had proceeded without these consultations we may have compromised your health and this is not something we are prepared to do.
An offer of a half head of highlights was made, but we appreciate this was not not what you wanted.
Carolyn - Salon Owner

Cut and blow dry

Liz Bosanko
21st Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Excellent!

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Excellent

Barbara Towers
21st Feb 2024
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

I love my visit to Ferndown salon always a warm welcome and a smile and a great coffee. Off course the bonus is my hairxxxxx 11 out of 10. See you next month

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Great salon

June Dewin
18th Feb 2024
Team Member: Carolyn
4.5
Appointment verified by SaloniQ Software

Carolyn, and Jo, understood perfectly how I wanted my gair coloured and styled. They took time to discuss my hair and various suitable styles and colour.

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Another good result

June Knowles
17th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Today was time for a colour, trim and blow dry.
A quiet corner, a discussion on colour/highlights - action agreed and my request for a hot chocolate later noted.
Time spent with Kindle- bliss.

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Wonderful Pamper

Gemma Clarke
16th Feb 2024
Team Member: Honey
5.0
Appointment verified by SaloniQ Software

I hadnt been to a Salon for many years, 2 years since my last cut. Honey made me feel relaxed, helping me with products for my menapausal hair. Kind staff, friendly, chatty & trust in the products. I felt safe in Honeys hands, I left feeling light & happy. I look forward to returning. Thank you Honey, I feel fantastic.

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Lovely experience

Shelley O'donnell
15th Feb 2024
Team Member: Honey
5.0
Appointment verified by SaloniQ Software

This is my first time in a salon for a long time. The whole experience was relaxed and friendly and Honey cut my hair exactly as I asked , checking I was happy throughout. I had a fringe cut in and have had lots of compliments. Will definitely be returning to get Honey to cut my hair again.

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Mrs

Anonymous
14th Feb 2024
5.0

Very Happy with my wash and blow dry,Izzy always makes my hair look good and feel lovely and soft. I am sure Izzy will make a very good hairstylist and she always makes me feel welcome

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Great haircut

Joanna
14th Feb 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Another great haircut from Zoe. Highly recommend

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Great Experience

Anne Trehane Ann Trehane
10th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Every visit to the salon is a delight. The salon is very smart and welcoming. The staff all appear to be extremely professional.
Carolyn is a brilliant stylist, nothing is too much trouble. I look forward to every visit.

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Sue

Suzanne Hall
10th Feb 2024
Team Member: Louise
5.0

Great as usual

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Every stylist is brilliant!

Julie Fisher
10th Feb 2024
Team Member: Abigail
5.0

I moved to Abi after my stylist left the salon. I have known Abi since I joined the salon about 7 years ago so I knew she would look after me. She did a brilliant job with my colour and my hair was perfect for a party that evening. The quality of all the staff at the salon is excellent and when a change happens, you never need to worry about standards dropping

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Happy customer

De Boreham (Critchlow)
9th Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

As ever, I have left Ferndown Salon today, one very happy lady. Always greeted with a smile and treated/pampered with a high standard.

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New customer

Tisha Buchanan
6th Feb 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

My visit was excellent!beginning with a very accommodating and warm welcome !
The staff were all very friendly and pleasant !
My stylist Shannon was very professional, talented , gentle and very happy to advise and listen! The cut is fabulous! Just what I wanted!!!
I really enjoyed my 1st visit to the salon!

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Cut and blow dry

Suzanne Spiers
6th Feb 2024
Team Member: Abigail
5.0
Appointment verified by SaloniQ Software

Thoroughly happy with cut, Abi is lovely and takes great care and makes sure I am happy with what she has done, as I do like to change my hairstyles often. Thanks Abi xx

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So professional

Jacqui Hull
3rd Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

I always enjoy my visit to the salon

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Brilliant

Kim Radford
2nd Feb 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Love the way jo has cut my hair. She’s brilliant!

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Fabulous

Shani Bancroft
2nd Feb 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Another lovely appointment, the girls are so attentive, Carolyn always knows how to cut my hair and what suits me. Never have any doubt I will come away looking fabulous,

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Fantastic style

Stacy clark
1st Feb 2024
Team Member: Abigail
5.0

Fantastic, nothing is ever to much trouble. Couldn't be happier with my hair

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Fabulous as always.

Jas Barley
29th Jan 2024
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

As always arrive feeling every day of my advanced years, leave feeling fabulous and 30 years younger. Terrific service as always.

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Ambience

Wendy Keynes
27th Jan 2024
Team Member: Carolyn
5.0

Carolyn always makes you feel special and as usual did an excellent job styling my hair
The refurbishment of the salon is very tasteful creating the right ambience

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Amazing highlights and cut!

Gemma Holloway
26th Jan 2024
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Absolutely phenomenal! Been going to Louise since I was 16 and I would not have any other hair stylist! Amazing knowledge great precision so friendly and caring!

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new client

Lin biggs
26th Jan 2024
Team Member: Honey
5.0

As a new client to the salon I was very happy with the services that I received. Honey asked me what I wanted and listened to what I wanted and I can say I am very pleased with the haircut. When I got home my husband said it was the best haircut he had seen on me. So one very happy customer.

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Consistently great experience

Helen Howell
21st Jan 2024
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

I have been going to Francesca in Ferndown for years and it always has a high level of service that is consistently maintained. The young support staff are trained to a very high standard and the management ensure a great experience. Highly recommended.

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Wash, cut and blow dry

Sue Holes
18th Jan 2024
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

As always great atmosphere and a superb cut from Zoe

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Hair cut

Lorraine Oh Anlon
17th Jan 2024
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

Lovely lady, sorted my cut beautifully

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Carol B

Carol Bartlett
16th Jan 2024
Team Member: Zoe
5.0

Super happy with my cut with Zoe today. New to the area & will most definitely be returning - great salon.

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Wash, cut and rough blow dry.

Mrs Norma Millward
14th Jan 2024
3.5
Appointment verified by SaloniQ Software

See comments below

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Consult

Maureen (Mo) Gunner
4th Jan 2024
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Very nice helpful lady ,looking forward to my cut and blow dry

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Cut and blowdry

Angela S
31st Dec 2023
Team Member: Zoe
5.0

I loved my hairdressing experience. Zoe trimmed my hair exactly how I wanted it, as well as doing an excellent blowdry

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Frequent Client

June Knowles
30th Dec 2023
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Its been a busy time but the staff have carried out their duties effortlessly with a welcome smile and an offer of a beverage as normal. Well done.

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Cut and Blow

Tracy Miles
30th Dec 2023
Team Member: Carolyn
5.0
Appointment verified by SaloniQ Software

Amazing Salon and the best haidresser 😀 always love a visit for a bit of pampering

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Magic Francesca hair salon experience

Denise Price
22nd Dec 2023
Team Member: Louise
5.0
Appointment verified by SaloniQ Software

The best haircut as always! Thank you coffee and mince pie as well!

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Always a lovely experience

Juli Harman
21st Dec 2023
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Lovely haircut and great customer service; fully recommend

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Happy

Barbara Towers
20th Dec 2023
Team Member: Louise
5.0

Brilliant as always. i love her to bits always cheerful happy and she makes you feel special. i love the salon it’s airy spacious and the support staff are lovely i would not go anywhere else.

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Mrs

Carol Barry
19th Dec 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Very efficient as always . Always asks was I happy with previous colour .

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Relaxing visit

Sue Scott
19th Dec 2023
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Relax visit and friendly, Zoe is brilliant.

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Classy chop

Kim Radford
17th Dec 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Love the way Jo cuts my hair! Its lovely. She’s so professional and brilliant!

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Mrs

Jose Sinclair
16th Dec 2023
Team Member: Zoe
5.0
Appointment verified by SaloniQ Software

Lovely lady made me feel very relaxed about doing my hair, and I was very pleased with cut colour and style, I will be back for my future cuts an d colour thank you Zoe

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Always Amazing

Ann Herridge
16th Dec 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Never anything but 5 star - staff lovely and hair perfectly done for me - great now for the next 5 weeks - wouldn’t go anywhere else.

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