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William Guy - Westbourne

Part of the William Guy Hairdressing group
4.85
1,405 reviews
54 Poole Road, Westbourne, Bournemouth, Dorset, BH4 9DZ
01202 760003
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About us

Hairdressers in Westbourne, Bournemouth.

We are a multi award winning hair hairdressers in Bournemouth with award winning stylists. Our hair directors, stylists & colour specialists are highly skilled in the latest techniques to offer outstanding technical and creative excellence.

Our award winning hairdressers and hair loss clinic is renowned for offering the best in cutting, styling and colouring all types of hair, including fitting high quality tape in hair extensions.

We are proud to offer the finest salon professional products, which include the award winning Davines and Olaplex . The William Guy hair salon services include:

- Cutting services
- Colour Services including full and half head colour, highlights and balayage .
-Tape Hair Extensions
-Blow Dries
-

Our hair loss specialists/ Trichologist is highly qualified and skilled in the latest hair loss treatments and knowledgeable in many hair loss conditions, including:

- Alopecia
- Telogen Effluvium
- Trichotillomania
- Female & Male Pattern Baldness

Please note: We require clients to have a patch test for any colour service a minimum of 48 hrs before appointments, these will need to be updated every 3 months. Appointments cannot go ahead without this.

We have a 72 hour cancellation policy. Appointments cancelled or no-show for an appointment within 24 hours will incur a 50% fee of the appointment value. This is non-negotiable and will be enforced.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.85
1,405 verified reviews
Service
Value
Result
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Atmosphere
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Gorgeous Salon & Gorgeous Staff

Rachel Newbigin
27th Apr 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

Thank you for such a lovely time at your Salon today! Erica done my highlights and was so lovely throughout the whole experience, making sure I was happy, and I knew what was happening at every stage! She completely understood what I wanted and absolutely nailed it!!! Paula done my blow dry and again was so helpful and lovely!!

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Response from William Guy - Westbourne

Thank you for taking the time to write us such a kind review, Rachel!

We are happy to know you had a lovely time at our salon and we shall pass on your kind words to Erica and Paula. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Ms

Claudette
26th Apr 2019
Team Member: Georgie
5.0

I have been to the salon twice I felt very relaxed. Everything was explained clearly and under no pressure. Thank you for your good service I will stay in contact.

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Response from William Guy - Westbourne

Hello Claudette, thank you writing us such a kind review. We are pleased to hear you felt relaxed in our hair salon. Please visit us again soon at our Simone Thomas hairdressers in Bournemouth.

Great first visit!

Virginia Orozco
26th Apr 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

Really liked the efficient but relaxed atmosphere. Everyone was very friendly. I have used Paula before, at a different salon, she's just lovely isn't she. I like the way she cuts my hair and I'm pretty fussy!

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Response from William Guy - Westbourne

Hi Virginia, thank you for giving us a 5* review! We are glad to hear you had a great first visit and we shall pass on your compliments to Paula. We look forward to seeing you again soon at our Simone Thomas hairdressers in Bournemouth.

Ms

Anonymous
25th Apr 2019
5.0

Excellent service and customer friendly approach.

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Response from William Guy - Westbourne

Hello there, thank you for your review. We are happy to hear you were pleased with our service. Many thanks from the team at our Simone Thomas hairdressers in Bournemouth.

A cut of 2 halves

Rachel Gladwell
19th Apr 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

Thanks to Erica for a fab hairstyle. Curls, undercut and plates what more can I get in one hair cut. Thank you Lauren for the plate. Xx

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Response from William Guy - Westbourne

Thank you for your glowing review, Rachel! We shall pass on your kind words to Erica. Please come back and visit us again at our Simone Thomas hair salon in Bournemouth.

Haircut

Carolin Fox
17th Apr 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

I just had a little haircut today morning, but it was very happy with the result. My stylist was very friendly and i felt good and welcomed all the time

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Response from William Guy - Westbourne

Hi Carolin, thank you for your five star review! We are so pleased you are happy with the result of your new haircut. Many thanks form the team at our Simone Thomas hair salon in Bournemouth.

Restyle

Kayleigh Folland
17th Apr 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

I’ve always found hair cuts a really uncomfortable and awkward experience. I never know what I want, what will suit me or the small talk. But my hair cut on Saturday left me feeling really happy and excited. I even rebooked for 8 weeks time, even though I put off hair cuts for 6 months at a time to avoid the situation.
Thank you so much for such a lovely afternoon!

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Response from William Guy - Westbourne

Thank you for taking the time to write us such a kind review, Kayleigh! We are glad to know you left our hair salon feeling happy. We look forward to seeing you on your next appointment at our Simone Thomas hairdressers in Bournemouth.

Great experience as always

Hattie Parker
12th Apr 2019
5.0
Appointment verified by iSalon Software

Great salon, great service and enjoyable overall experience

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Response from William Guy - Westbourne

Hi Hattie, thank you for your review! We are happy to hear you enjoyed your experience at our Simone Thomas hairdressers in Bournemouth. Please pop back and visit us again soon.

Tape extensions

Kerri bower
12th Apr 2019
Team Member: Georgie
5.0

Georgie was so nice and competent..always anxious in salons as my hair is awful.. we even had a laugh!! She explained everything and put me at ease.. lovely thank you ❤️

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Response from William Guy - Westbourne

Thank you for giving us a 5* review, Kerri. We are glad to hear Georgie helped put you at ease during your hair extension treatment. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Colour cut and trim

Emma Tomes
10th Apr 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

Sophie is great and love my hair.

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Happy

Kim
8th Apr 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

Sophie blow dried and curled my hair today before I go away . Hair was exactly what I wanted she really listened to me .

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A pleasure as always.........

Sue Wallis
6th Apr 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

As usual Paula worked her magic and, as always, I am delighted with the results.

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Response from William Guy - Westbourne

Thank you for taking the time to write us a review Sue! We are glad Paula could work her magic and that you are delighted with the results. Please visit us again soon at our Simone Thomas hair salon in Bournemouth.

Miracle worker

Poppy McLaughlin
4th Apr 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

I neglected my hair for many years and in just an hour Sophie had cut and styled it fabulously - I have healthy looking hair again. Thank you!

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Response from William Guy - Westbourne

Hello Poppy, thank you for your review. We are happy Sophie gave you a fabulous cut and style! We look forward to seeing you again at our Simone Thomas hair salon in Bournemouth.

Cut wash blowdry

Christine Reidy
3rd Apr 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

Beautiful salon , the staff were very attentive and explained the products they were using , excellent cut very happy .

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Response from William Guy - Westbourne

Thank you for leaving us a review, Christine. We are glad you felt our staff we very attentive and you received an excellent cut. We hope to see you again soon at our Simone Thomas hairdressers in Bournemouth.

Blow dry

Angie
27th Mar 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

Fantastic as always.

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Response from William Guy - Westbourne

Hello Angie, thanks so much for your review. We are happy you received fantastic service from us as always! Many thanks from all of us at our Simone Thomas hair salon in Bournemouth.

Daughters haircuts.

Katie Mason
26th Mar 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

I took my three daughters in for haircuts today and we are all super happy with their cuts! Paula was lovely, the cuts were beautiful and we will definitely be coming back!

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Response from William Guy - Westbourne

Hi Katie, thank you for taking the time to leave such a lovely review. We are so pleased your three daughters we super happy with their new haircuts. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Colour and cut

Anonymous
24th Mar 2019
5.0

Great cut and colour by Lauren

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Response from William Guy - Westbourne

Hello there, thank you for taking the time to leave us a 5* review. We are glad you had a great cut and colour from Lauren. We look forward to seeing you again soon at our Simone Thomas hairdressers in Bournemouth.

Full colour/cut and blow dry

Rosie Beech
21st Mar 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

My full colour was done by Sophie and my cut and blow dry was done by Georgie both ladies did an amazing job! I am so pleased with my hair, the colour is what I was looking for and the service was exceptional, thank you so much.

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Response from William Guy - Westbourne

Hi Rosie, thank you for taking the time to leave us a review. We are happy to hear that you received exceptional service and Sophie and Georgie were able to give you the colour you were looking for. We hope to see you again soon at our Simone Thomas hair salon in Bournemouth.

Hair Cut

Rodney Coffin
21st Mar 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

Really comfortable surroundings with very friendly staff, it was more an experience than a basic haircut, well done all!

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Response from William Guy - Westbourne

Thank you so much for taking the time to write us a 5* review. We are very pleased you were comfortable in our surroundings and had a great hair cut experience. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Hair

Gail Clark
15th Mar 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

Nicest person ever to deal with my hair loss issue. Fantastic hair peice.

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Response from William Guy - Westbourne

Hello Gail, thank you for taking the time to leave us a kind review. We are happy we were able to help with your hair loss issue with one of our fantastic hair pieces. We look forward to seeing you at our hair loss clinic in Bournemouth again.

Good hairdressers

Denise Cranmer
15th Mar 2019
Team Member: Paula
5.0

Amazing Salon very friendly,lovely atmosphere,and my amazing hairdresser Paula always does an excellent job with my hair ,fully recommend

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Response from William Guy - Westbourne

Hi Denise, thanks very much for your 5* review. We are glad that you enjoyed the salon's lovely atmosphere and that Paula did an excellent job. Please pop in again soon to Simon Thomas hair salon in Bournemouth.

Haircut

GNG
14th Mar 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

Very good haircut with lovely refreshments. Thanks again.

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Response from William Guy - Westbourne

Thank you for leaving us a glowing 5* review! We are happy you had a good hair cut and enjoyed our lovely refreshments too. Please visit us again soon at our Simone Thomas hair salon in Bournemouth.

Fab

Anonymous
9th Mar 2019
Team Member: Paula
5.0

Excellent hair cut and advise . Thank you

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Response from William Guy - Westbourne

Thank you for your 5* review, we are pleased we were able to provide you with an excellent hair cut! Many thanks from the team at Simone Thomas hairdressers in Bournemouth.

Bad to beautiful

Gaynor Mcleod
8th Mar 2019
5.0
Appointment verified by iSalon Software

Paula had to return my hair from a bad cut done by another salon to a beautiful cut and style. She definitely did this and I am one happy customer.

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Response from William Guy - Westbourne

Hi Gaynor, thank you for leaving us such a kind review. We are happy Paula could give you a beautiful cut and style. Please pop back and visit us again soon at Simone Thomas hairdressers in Bournemouth.

Happy me

Eileen Cornelius
6th Mar 2019
Team Member: Vanessa
5.0
Appointment verified by iSalon Software

Lovely welcome and interested in my problem hair and how to make it much better, very pleased with the result, I will be returning.

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Response from William Guy - Westbourne

Hello Eileen, thank you for your review. We are very glad that you felt welcome and that you are pleased with the result. We look forward to seeing you again soon at our Simone Thomas hairdressers in Bournemouth

Found Again

Shirley Schuab
5th Mar 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

As always a pleasure to have Paula cut my hair back in safe hands once again
Thank you

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Response from William Guy - Westbourne

Thank you for taking the time to leave us a review, Shirley. We are so pleased to hear you enjoyed your hair cut with Paula! Many thanks from the team at Simone Thomas hairdressers in Bournemouth.

Lovely experience

Cheryl Davies
5th Mar 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

I had a wonderful haircut and treatment today with Sophie. My hair is quite damaged but after a treatment and trim it's looking better than it has in years! Sophie was really lovely too. I would definitely recommend, thanks so much!

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Response from William Guy - Westbourne

Hi Cheryl, thank you for your review. We are glad to know Sophie helped treat your damaged hair and shall pass on your kind words to her. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

fixed the worst haircut i ever had!

Amy Cross
4th Mar 2019
5.0
Appointment verified by iSalon Software

after receiving a haircut that i can only describe as a shaggy mullet with the worst layers imaginable from another salon, i came in hoping that someone could fix it within the next week. thankfully, the day after i came in to book the appointment i was able to be seen and left with my hair looking a million times better - layers blended, shaped wonderfully and feeling 1000x lighter
i would 100% recommend the salon!

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Response from William Guy - Westbourne

Hello Amy, thank you for writing us a lovely 5 star review! We are so pleased you are happy with your new blended layers. Please pop back and see us again soon at our Simone Thomas hairdressers in Bournemouth.

Brilliant service.

Lana Novikva
2nd Mar 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

I had a consultation with Georgie today, she was lovely and extremely helpful and attentive when advising me on my options. So nice to meet someone who is so ardent about their profession. Also, when booking and upon arrival of my appointment, I found the staff to be fiendly and dillegent. If you are looking for a high quality salon that provides an excellent service and a rexlaxed warm welcome atmosphere? Then, I highly recommend Simone Thomas of Westbourne.

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Response from William Guy - Westbourne

Thank you so much for taking the time to write such a kind review and recommendation, Lana! We are happy to know you were pleased with our services and shall pass on your lovely words to our staff. Many thanks from all the team at our Simone Thomas hairdressers in Bournemouth.

Susan Thomas salon

Sara Ray
1st Mar 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

Very happy with hair and great hairstylist. Thank you

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Response from William Guy - Westbourne

Hello Sara, thank you for 5* review! We are glad to know you are happy with your hair. Please pop back and see us again soon at our Simone Thomas hairdressers in Bournemouth.

Ms

Barbara weston
23rd Feb 2019
Team Member: James
5.0

Excellent

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Response from William Guy - Westbourne

Thanks for your review, Barbara! All the best from our team at the Simone Thomas hair salon in Bournemouth.

Cut and blow dry

Suzanne Rosner
22nd Feb 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

Erica was excellent. She listened carefully to what I wanted and understood exactly what was needed. She completely fixed a bad haircut that had been done elsewhere to make it work for my hair and face shape.

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Response from William Guy - Westbourne

Hello Suzanne, thank you for writing us such a kind review. We are pleased to know Erica listened to you and gave you a haircut that works for you. Please visit us again soon at our Simone Thomas hairdressers in Bournemouth.

An Experience

Susi Wood
22nd Feb 2019
Team Member: Sharelle
5.0
Appointment verified by iSalon Software

I felt very relaxed and compfy, never had a better experience. I loved it

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Response from William Guy - Westbourne

Hi Susi, thank you for your review. We are happy to hear your felt relaxed and enjoyed your experience with us. Many thanks for our team at the Simone Thomas hair salon in Bournemouth.

Wash and blow dry

Jan Matthews
19th Feb 2019
Team Member: Paula
5.0
Appointment verified by iSalon Software

Paula is an excellent and experienced member of the team. She was friendly and helpful. I was delighted with my hair and overall experience.

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Response from William Guy - Westbourne

Thank you for your kind review, Jan. We are glad to know you are happy with your hair and shall pass on your compliments to Paula. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Amazing mummy makeover

Michaleyn Thomas-Coxon
17th Feb 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

After 3 months of living with a newborn to say I was a mess is an understatement. Erica took me and transformed my hair, she gave me a cut to suit my face and easy to style. My hair was transformed from crazy matted mum bun into silky, sultry beautiful waves! Thank you Erica for making me human again!

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Response from William Guy - Westbourne

Thank you for writing us such a lovely review, Michaleyn! We are happy to hear Erica helped transform your hair. We shall pass on your kind words to her. All the best from all at our Simone Thomas Hair Salon in Bournemouth.

First of many visits to salon - I'll be back!!!!!

Sue Wallis
15th Feb 2019
5.0
Appointment verified by iSalon Software

Fantastic loved it and as usual the amazing Paula Smith worked her magic.

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Response from William Guy - Westbourne

Hi Sue, thank you for your glowing 5 star review! We are pleased to hear your loved it at our salon. Please pop back and visit us again soon at our Simone Thomas Hairdressers in Bournemouth.

Lovely salon

Katie Short
14th Feb 2019
Team Member: Vanessa
4.5
Appointment verified by iSalon Software

Fantastic service as always!✨

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Response from William Guy - Westbourne

Hello Katie, thank you for your review! We are happy you enjoyed our fantastic service! We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Fringe

Tara Buchanan
9th Feb 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

Really nice cut
I wanted it shorter with a fringe which she did. I really like it
Will come back and maybe go a bit shorter next time
Very Happy

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Response from William Guy - Westbourne

Thank you for your 5* review, Tara! We are pleased you are very happy with your shorter fringe. Please come back and see us again at our Simone Thomas hair salon in Bournemouth.

Cut and colour

Sharron Bygrave
4th Feb 2019
Team Member: Sophie
4.0
Appointment verified by iSalon Software

Hair cut and colour

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Balayage

Hannah Grist
31st Jan 2019
5.0
Appointment verified by iSalon Software

Model for Paula on her first day and doing balayage, amazing service, coffee, goodies etc! Lovely lady with help from Mel for colour technique, both communicated with me well and with what I wanted and was happy with. Absolutely love the colour looks amazing!!! And so many compliments!

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Response from William Guy - Westbourne

Thank you for your kind review, Hannah! We are so happy to hear you have been getting compliments on your balayage hair colour. Many thanks from all of us at our Simone Thomas hairdressers in Bournemouth.

Extension consultation

Sam Hebburn-heath
30th Jan 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

A very informative and positive consultation with Georgie and Vanessa today. Both totally professional and interested in providing a satisfactory outcome. Thank you so much.

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Response from William Guy - Westbourne

Hi Sam, thank you for your review! We are happy to hear you found the information from Georgie and Vanessa informative. Many thanks for all the team at our Simone Thomas hair salon in Bournemouth

Cut and Blowdry

Susie Boulton
30th Jan 2019
Team Member: Sophie
5.0
Appointment verified by iSalon Software

This was my first visit and Sophie made me feel relaxed from the very start. She chatted with me about what I wanted and then followed through with a perfect end result! Would highly recommend and will definitely return! Many thanks Sophie!!

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Response from William Guy - Westbourne

Thank you for your review, Susie! We are please Sophie made you feel relaxed and gave you the results you wanted. We look forward to seeing you again at our Simone Thomas hairdressers in Bournemouth.

Highly recommended

Anita Burbidge
29th Jan 2019
Team Member: Sophie
5.0

Sophie was lovely! Very friendly and helpful. Cut my hair exactly how I wanted it.

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Response from William Guy - Westbourne

Thank you for taking the time to write us a review Anita! We are glad to know Sophie cut your hair exactly as you wanted. Please visit us again soon at our Simone Thomas hair salon in Bournemouth.

Absolutely delighted

Sue Snow
28th Jan 2019
Team Member: Antonia
5.0
Appointment verified by iSalon Software

Absolutely delighted with my new hair style thank you Chris & Antonia for superb cut and blow dry. This salon is amazing and would recommend to everyone

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Response from William Guy - Westbourne

Hi Sue, thank you for your five star review! We are happy to hear you are delighted with your hair and we shall pass on your kind swords to Chris and Antonia. We look forward to seeing you soon at our Simone Thomas hairdressers in Bournemouth.

Model/Graduated Bob

Shirley Morgan
28th Jan 2019
5.0

James made a lovely job doing my hair. I will definitely be happy for him to do it again in the future. The salon was lovely and everyone so kind and friendly. I cannot praise everyone enough. Thank you once again James

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Response from William Guy - Westbourne

Hello Shirley, thank you for taking the time to write us such a kind review! We are glad to hear James did a lovely job for your hair. Many thanks from all at our Simone Thomas hairdressers in Bournemouth.

Extensions Matinence

Kirstie Caines
24th Jan 2019
Team Member: Georgie
5.0
Appointment verified by iSalon Software

First class! Georgie ensured that I left the salon with confidence and feeling a million bucks!!! She is AMAZING at her job - I can’t recommend her highly enough!!

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Response from William Guy - Westbourne

Thank you for your glowing review, Kirstie! We are so pleased you felt more confident after your appointment with Georgie. We shall pass on your kind words to her. Please pop back and visit us again at our Simone Thomas hair salon in Bournemouth.

Amazing place

Manizheh Keiani
24th Jan 2019
Team Member: Sharelle
5.0

Amazing place , would love to go there everyda if i could afford 5*

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Response from William Guy - Westbourne

Hi Manizheh, thank you for leaving us a five star review! We hope to see you again at our Simone Thomas hairdressers in Bournemouth.

James and his blow drys are 5 star ????

Sarah
22nd Jan 2019
5.0
Appointment verified by iSalon Software

What a lovely stylist and fantastic blow dry. Thank you James for my bouncy blow dry, my hair is not easy and you gave me the blow dry and look I wanted, thank you so much.

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Response from William Guy - Westbourne

Hi Sarah, thank you for taking the time to write us such a lovely review! WE are happy to hear you enjoyed your blow dry with James. Please visit us again at our Simone Thomas hairdressers in Bournemouth.

Fabulous, as always

Bethany Stoneman
18th Jan 2019
Team Member: Erica
5.0
Appointment verified by iSalon Software

Erica puts so much time and thought into my hair, it’s great. My cut and balayage was absolutely perfect and I feel so much better now. The salon is gorgeous and little things like coffee and macaroons makes for an even better experience.

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Response from William Guy - Westbourne

Thank you for giving us a wonderful 5 star review, Bethany! We are glad you feel much better with your refreshed balayage and hair cut. We look forward to seeing you again at our Simone Thomas hair salon in Bournemouth.

Hair loss

Jayne White
12th Jan 2019
Team Member: Georgie
5.0

Went to see Georgia after having lost alot of hair over the last 2 years. She was amazing. I tired a hair toppers, which she cut & styled for me. I don't know how she did it but when she had completed it, I look like my old self. I was so emotional, but she was very understanding. This was the best thing to happen to me since all my medical problems started 2 years ago x thank you

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Response from William Guy - Westbourne

Hello Jayne, thank you so much for your glowing review. We are very happy to hear you were pleased with our service and we shall pass on your kind words to Georgie. Kind regards, from all of us at the Simone Thomas hair loss clinic in Bournemouth.

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About us

Hairdressers in Westbourne, Bournemouth.

We are a multi award winning hair hairdressers in Bournemouth with award winning stylists. Our hair directors, stylists & colour specialists are highly skilled in the latest techniques to offer outstanding technical and creative excellence.

Our award winning hairdressers and hair loss clinic is renowned for offering the best in cutting, styling and colouring all types of hair, including fitting high quality tape in hair extensions.

We are proud to offer the finest salon professional products, which include the award winning Davines and Olaplex . The William Guy hair salon services include:

- Cutting services
- Colour Services including full and half head colour, highlights and balayage .
-Tape Hair Extensions
-Blow Dries
-

Our hair loss specialists/ Trichologist is highly qualified and skilled in the latest hair loss treatments and knowledgeable in many hair loss conditions, including:

- Alopecia
- Telogen Effluvium
- Trichotillomania
- Female & Male Pattern Baldness

Please note: We require clients to have a patch test for any colour service a minimum of 48 hrs before appointments, these will need to be updated every 3 months. Appointments cannot go ahead without this.

We have a 72 hour cancellation policy. Appointments cancelled or no-show for an appointment within 24 hours will incur a 50% fee of the appointment value. This is non-negotiable and will be enforced.