KH Hair Salon Ripley, Derbyshire

13 Grosvenor Road, Ripley, Derbyshire, DE5 3JE

About us

Salon director Sarah Storer takes great pride in leading a talented award winning team – in a superb, spacious salon , it has a warm and welcoming atmosphere, our stylists are at their artistic peak with regular masterclasses at internationally recognised training schools.

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Opening hours

Monday Closed
Tuesday 09:00 - 17:30
Wednesday 09:00 - 16:30
Thursday 09:30 - 19:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.95
3,121 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Restyle

Anne Wright
27th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

I had a lovely enjoyable time with Ellie she did an amazing cut x she is very gentle and kind.

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Response from KH Hair Ripley

Dear Anne,

Thank you so much for taking the time to leave such a kind review! We are thrilled that you had such a lovely and enjoyable time with Ellie. We will make sure to pass along your compliments to her. We are very proud to have such a talented and kind stylist on our team.

Thank you again for choosing our salon and for sharing your positive experience with us. We hope to see you again soon!

Warmly,
The team at KH Hair Ripley

Salon experience

Shelley Smart
27th Nov 2025
2.5
Appointment verified by SaloniQ Software

My hair was washed and curled. It looked lovely when I left the salon however, two hours later the curls have dropped out, I’m very disappointed as I feel I have wasted my money

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Response from KH Hair Ripley

Hi Shelley,
Thank you for taking the time to leave a review. We are sorry to hear that you experienced issues with your curls not lasting. Our team always strives to provide the best service and results for our clients. We always want to ensure that you leave our salon feeling satisfied and happy with your hair. We appreciate your feedback and hope to have the opportunity to make it right for you. I will contact you personally to speak to you about coming back to re-do your blowdry and curls. Thank you again for your review it is very much appreciated. Warmly, the team at KH Hair Ripley.

Lucie

Mrs Julie Parr
27th Nov 2025
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

As always I had a great experience, Lucie knows my hair better than I do and always gets it right.

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Response from KH Hair Ripley

Dear Julie,

Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a great experience at our salon and that Lucie was able to deliver the perfect look for you.

Our team takes pride in getting to know our clients' hair and we are happy that we have achieved this with you. We appreciate your continued support and look forward to seeing you again soon.

Best regards,

The team at KH Hair Ripley

Excellent

Trisha (Pat) Bishop
26th Nov 2025
5.0
Appointment verified by SaloniQ Software

Sorry forgot stylist name lovely friendly stylist very informative very pleased with my cut

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Response from KH Hair Ripley

Hi Mrs Bishop,

Thank you so much for leaving us a review! We're thrilled to hear that you had a positive experience with our stylist. We pride ourselves on providing friendly and informative service to all of our clients.

We're glad you're pleased with your cut and we hope to see you again soon. Thank you for choosing our salon for your hair needs.

Best,
The team at KH Hair Ripley

Hair

Carole Saunders
26th Nov 2025
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Brilliant as always thank you

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Response from KH Hair Ripley

Hi Carole,
Thank you so much for your lovely review! We are delighted to hear that you had another pleasant experience at our salon. It means a lot to us that our services consistently meet your expectations. We always strive to provide our clients with the best hair treatments and a comfortable atmosphere, and we are delighted that we have been successful in doing so for you. We truly appreciate your continued support, and we can't wait to see you again soon.
Best wishes from the team at KH Hair Ripley

Colour Renew

Anonymous
26th Nov 2025
5.0

Ellie’s been colouring my hair since she was an apprentice and I saw her on training days. Occasionally she has suggested a different tone of colour and I have always trusted her and I love my colour again this time. Love visiting the salon all the staff are super friendly. See you again soon Ellie!

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Response from KH Hair Ripley

Thank you so much for taking the time to leave us a review. It's great to hear that you have been a loyal client of Ellie's since her apprentice days and that you trust her expertise when it comes to suggesting different tones for your hair colour. We're glad to know you love the end result every time!

We take pride in having a friendly team and we appreciate you mentioning it in your review. It's always a pleasure having you in the salon. Thank you for your continued support and we can't wait to see you again soon.

Best regards,
The team at KH Hair Ripley

Cut and blow dry

Margaret Freeman
25th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Excellent cut and blow dry from Nicola who is always pleasant and easy to talk to enjoyable visit.

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Response from KH Hair Ripley

Dear Margaret,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled that you had an excellent experience with Nicola and enjoyed your visit. It means a lot to us that you found your stylist to be pleasant and easy to talk to - we strive to create a comfortable and welcoming atmosphere for all our clients.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,

The team at KH Hair Ripley

Another enjoyable visit, thankyou.

Andrea Rothwell
25th Nov 2025
Team Member: Nicola
5.0

Great thanks. Nicola listened to my ideas and suggested her own. Came out feeling very happy with decisions made.

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Response from KH Hair Ripley

Dear Andrea,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Nicola is a great listener and always comes up with amazing suggestions to ensure our clients feel happy with their choices. We are glad you left our salon feeling happy and satisfied.

We look forward to seeing you again soon.

Best Regards,
The team at KH Hair Ripley

Colour touch up and blow dry

Mrs Alison Cotter
22nd Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Great colour and blow dry today. Treatment on hair feels great.
Always a great appointment with Amy and great advise. Thank you

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Response from KH Hair Ripley

Dear Alison,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon for your recent colour and blow dry appointment. Our team takes great pride in providing excellent services, and we are happy to know that Amy was able to provide you with a great treatment and helpful advice.

We look forward to seeing you again in the future and providing you with another enjoyable appointment. Thank you once again for trusting us with your hair care needs.

Best wishes from the team at KH Hair Ripley

My visit today

Josephine Eaborn
22nd Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

As always excellent

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Response from KH Hair Ripley

Hi Josephine,

Thank you for taking the time to leave such a wonderful review of your experience at our salon. We are thrilled to hear that you were pleased with your visit and that we were able to provide excellent service as always.

Our team at KH Hair Ripley strives to create a friendly and welcoming environment, so it's great to know that this was reflected in your visit. We hope to continue exceeding your expectations and look forward to seeing you again soon.

Best wishes from all of us at KH Hair Ripley.

Restyle

Mrs Sue Lenton
22nd Nov 2025
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Very enjoyable appointment , very pleased with the restyle

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Response from KH Hair Ripley

Dear Sue,

On behalf of our team at KH Hair Ripley, we would like to thank you for taking the time to leave a review. We are thrilled to hear that you had a very enjoyable appointment with us and that you are pleased with your restyle. Our goal is to always make our clients feel happy and satisfied with their experience at our salon.

We truly appreciate your kind words and we look forward to welcoming you back for your next appointment. Our team will continue to provide excellent services and ensure that you leave feeling your best.

Thank you again for your wonderful review and we hope to see you soon.

Best wishes,
The team at KH Hair Ripley

Great job!

Mrs Julie Walker
21st Nov 2025
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

Dion cut and styled my hair today in Beth’s absence. Dion did a super job and was great to chat to as well. Very professional.

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Response from KH Hair Ripley

Dear Julie,

We are delighted to hear that you had a great experience at our salon with Dion! Our team truly values our customers' satisfaction and we are glad to hear that Dion provided you with a professional service while also being a great conversationalist.

We appreciate your kind words and we will make sure to pass them on to Dion. Your positive feedback means a lot to us and it motivates us to continuously strive for excellence.

Thank you for choosing our salon and we look forward to welcoming you back in the future.

Best regards,
The KH Hair Ripley team

Wonderful Dion

Jane Chignoli
21st Nov 2025
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

Dion always cuts my hair so beautifully, she really understands my fine hair and I always leave the salon feeling fabulous. This makes it all the more sad as I am moving far away and won't be able to go to Dion at KH hair anymore, I hope I can find a hair stylist as amazing as Dion.

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Response from KH Hair Ripley

Hi Jane,

Thank you so much for your kind review. We are so happy to hear that you have always had a great experience with Dion and that she understands your hair so well. We will definitely pass on your compliments to her.
It's understandable that moving far away can be bittersweet, and we are sad to hear that you won't be able to visit our salon anymore. However, we hope that you will be able to find a new hair stylist who can make you feel just as fabulous as Dion does.
Thank you for your support and loyalty. We wish you all the best in your new location and we hope to see you again in the future.
Warmly,
The team at KH Hair Ripley

Great as usual

Felicity Lennox
21st Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Sorry to hear that Beth was away recovering from an operation but Amy did a great job. Lovely haircut

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Response from KH Hair Ripley

Hi Felicity,

Thank you for taking the time to leave us a review! We're glad to hear that you had a great experience with Abbey while Beth was away recovering. We will make sure to pass along your kind words to her!

We pride ourselves on having a strong and talented team, and we're happy to see that Amy provided you with a lovely haircut. We hope to see you again soon for your next appointment.

Kind regards,
The team at KH Hair Ripley

Last minute need for a wash and blow-dry

Julie Riley
19th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

First time Ellie has ever styled my hair.
I had been invited out last minute for a meal so called Sarah to see if she had a spot.
Ellie was free as Sarah was away.
What a super job she did.
I felt a million dollars and got so many compliments.

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Response from KH Hair Ripley

Hi Julie,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a positive experience with us during your last minute visit for a meal.

Ellie is a talented stylist and we're thrilled to hear that she did such a great job on your hair. We love being able to help our clients feel confident and receive compliments.

Thank you again for choosing our salon and we hope to see you again soon!

Best,
The team at KH Hair Ripley

Cut & Blow dry

Mrs Sue Cresswell
19th Nov 2025
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Lovely job thank you so much

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Response from KH Hair Ripley

Hi Mrs Cresswell,

Thank you so much for leaving us a kind review! We are thrilled to hear that you loved your experience at our salon. Our team at KH Hair Ripley strives to provide top-notch services to our clients and we are glad that we met your expectations.

We hope to see you again soon and provide you with another fantastic salon experience. If there is anything else we can do to make your visit even better, please do not hesitate to let us know.

Thank you again for choosing KH Hair Ripley.

Best regards,
The team at KH Hair Ripley

Another satisfying visit!

Mrs Jayne Swinhoe
18th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always excellent, that’s why I keep going back & have done for nearly 30
Years!!

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Response from KH Hair Ripley

Dear Jayne,

Thank you for taking the time to leave us such a lovely review. We are honoured to have been a part of your hair journey for nearly 30 years. We are delighted to know that you continue to have an excellent experience with us.

Our team at KH Hair Ripley is dedicated to providing exceptional services to our clients, and we are glad to know that we have met your expectations over the years. We truly appreciate your loyalty and look forward to seeing you again soon.

Best regards,
The team at KH Hair Ripley

Great service

Bev England
18th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Super friendly understood exactly what was needed and suggested products that would help

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Response from KH Hair Ripley

Dear Bev,

Thank you for taking the time to leave such a lovely review for us! We are glad to hear that our team was able to provide you with a great experience and understood your needs. We always strive to suggest products that will help our customers achieve their desired look.

We appreciate your kind words and look forward to seeing you again at KH Hair Ripley. Thank you for choosing our salon!

Warm regards,

The team at KH Hair Ripley

Perfect

Mrs Natalie Wallis
15th Nov 2025
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

I normally see Lucie, but this time I was in with Dion and she was amazing. She knew exactly what I was after and made me feel so much brighter and refreshed by the time I left. My hair turned out perfect — I’m really happy with it. Thank you!

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Response from KH Hair Ripley

Hi Natalie,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that Dion was able to provide you with a wonderful experience and that you are happy with your hair.

We will be sure to pass along your compliments to Dion and we look forward to seeing you again. Our team at KH Hair Ripley is dedicated to ensuring that all our clients leave feeling refreshed and satisfied with their hair.

Thank you again for choosing our salon and for your kind words. We truly appreciate your support.

Best wishes,
The team at KH Hair Ripley

My visit today

Josephine Eaborn
15th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always excellent

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Response from KH Hair Ripley

Hi Josephine,

Thank you so much for your review! We are thrilled to hear that you had an excellent experience at our salon. Our team always strives to provide the best services for our valued clients like you. We hope to continue exceeding your expectations and making your salon visits enjoyable.
Thank you for choosing us and we look forward to seeing you again soon!
Sincerely,
The team at KH Hair Ripley.

Colour refresh

Ms Margaret Potiphar
15th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Arrived at the salon in the middle of a rain storm feeling very down and miserable but I was greeted by the very friendly and smiling Chenise who put on my gown and we chatted. Sarah came and use her amazing skills to make me feel and look fabulous. I’m not sure how she does it but my hair colour and whole appearance changed and I felt great. The wonderful Jade kindly washed off my colour and applied the mask to the front section of my hair. She is very professional and friendly and kept my informed at every stage of the process. As always I’m so impressed with the outstanding service from Sarah and all her team at the salon. Abbey very kindly sorted out my appointments for the coming year and was so accommodating she is again very professional and friendly.

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Response from KH Hair Ripley

Hi Margaret,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are delighted to hear that despite the initial gloomy weather, your experience at our salon was a positive one.

We are especially pleased that Chenise and Sarah were able to make you feel welcomed and taken care of. It is our priority to ensure that our clients feel pampered and relaxed during their visit.

We also appreciate your compliments for Jade's professionalism and friendliness. Your satisfaction is important to us, and we are glad that she was able to keep you informed throughout the process.

Abbey is grateful for your kind words and is more than happy to assist you with your future appointments. We are fortunate to have such dedicated and skilled team members like Abbey, Sarah, Chenise, and Jade.

Thank you again for choosing us and we hope to see you soon.

Best wishes,
The team at KH Hair Ripley

Hair appointment

Barbara Gilbert
14th Nov 2025
Team Member: Dion
5.0
Appointment verified by SaloniQ Software

Despite the atrocious weather, not KH’s fault, I had a really nice hair appointment. I wouldn’t have ventured out for anything else

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Response from KH Hair Ripley

Hi Barbara,
We're so glad to hear that you still had a great hair appointment despite the bad weather. It means a lot that you chose to brave the elements for us! We strive to provide an exceptional experience for all of our clients, no matter the circumstances. Thank you for taking the time to leave us a review, we truly appreciate it. We hope to see you again soon and continue providing you with quality hair services.
Warmly,
The team at KH Hair Ripley

Very professional

Mrs Tracey Tyas (Brookes)
13th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

The team as always are so warm and friendly . I had a different stylist today called Ellie and she was brilliant . She had discussed with Beth what my colours and style I have which was brilliant and reassuring as it was a case of just confirming it . Ellie is very gentle but also has a calming effect that washes over you as you are chatting . Lovely young lady who I will go to again if Beth unable to cut my hair ❤️ Thankyou x

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Response from KH Hair Ripley

Hi Tracey,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your experience at our salon and that Ellie provided you with a brilliant service. It's great to know that she consulted with Beth beforehand to ensure your colours and style were just right for you.

We are glad to hear that Ellie's gentle and calming personality made your visit even more enjoyable. We will definitely pass on your kind words to her and we would be more than happy to have you back at our salon if Beth is unable to cut your hair.

Thank you again for your kind words and we look forward to welcoming you back to our salon soon.

Best wishes from all of us at KH Hair Ripley.

Colours

Mrs soar
13th Nov 2025
Team Member: Lucie
5.0

Great job Lucie thank you xx

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Response from KH Hair Ripley

Hi Julie, thank you so much for your lovely review and for trusting our salon for your hair needs! We are thrilled that you had a great experience with our stylist Lucie.

We will definitely pass along your kind words to her. We always strive to provide the best service and it's always great to hear when we have succeeded. Thank you for choosing our salon and we can't wait to see you again soon!

Warmly,
The Team at KH Hair Ripley

Retouch, cut and blow dry

Mrs Pam Fletcher
11th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Wonderful as always.

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Response from KH Hair Ripley

Hi Pam, thank you so much for your kind words! We are delighted to hear that your experience at our salon was wonderful once again. Your satisfaction means a lot to us and we appreciate you taking the time to leave a review.

We strive to provide consistent and exceptional services to all our clients. Looking forward to seeing you at our salon again soon. Take care!

Warmly,
The team at KH Hair Ripley.

Just A Trim!

Anonymous
11th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Booked in for a trim. It had been a while since my last cut. Ellie advised me that I would be ok going shorter than I thought I could. I have had my hair done by Ellie quite a few times now and I trust her advice. I told her she could do what she thought would be best……and I LOVE IT! Fantastic head massage as always. Thank you Ellie. I’m already booked in for my Christmas colour and cut!

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Response from KH Hair Ripley

Hi there,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a wonderful time with Ellie for your recent trim. Her expertise and advice are always appreciated by our team and clients.

We're glad to hear that you trusted her recommendation and love the new look! And of course, a great head massage is always a bonus. We're looking forward to seeing you again for your Christmas color and cut!

Thank you for your continued support and for choosing our salon. See you soon!

Best regards,
The team at KH Hair Ripley

Cut and blow dry

Victoria Weightman
11th Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Just popped in to see when Keith Hall could do a cut and blow dry and they did it straight away which was brilliant. Was in and out in 40 minutes with a much better hair style.

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Response from KH Hair Ripley

Hi Victoria,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a great experience at our salon. Our team strives to provide efficient and quality services.

We are glad that we were able to accommodate your request for a cut and blow dry with such short notice. We understand how important it is to have a convenient and timely appointment, and we are happy to have met your expectations.

We appreciate your support and hope to see you again soon!

Best wishes,
The team at KH Hair Ripley

Thank you!

Miss Ruth Davies
11th Nov 2025
Team Member: Lucie
5.0
Appointment verified by SaloniQ Software

Thank you as always for refreshing my colour and giving it a well needed trim.

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Response from KH Hair Ripley

Hi Ruth,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that we were able to refresh your colour and give you a much-needed trim. Our team always strives to provide exceptional services to our clients so it brings us joy to hear that we have succeeded.

We truly appreciate your kind words and we are grateful for your continued support. We can't wait to have you back in our salon soon!

Warmly,
The team at KH Hair Ripley

Brilliant as usual

Rita Fancourt
10th Nov 2025
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

A brilliant result ...just the pick me up I needed .thanks Beth xx

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Response from KH Hair Ripley

Hi Rita,
we are so glad to hear that you had a great experience at our salon and that Beth was able to give you the pick-me-up you needed. Thank you for taking the time to leave us a review and for supporting our salon. We are committed to providing exceptional services and making our clients feel their best.

As a team, we are dedicated to ensuring that everyone who walks through our doors leaves feeling happy and confident. Please come back and see us again soon!
Take care, Team at KH Hair Ripley.

Hair Colour

SC
10th Nov 2025
Team Member: Amy
4.5

Pleased with my hair, Amy did a good job

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Response from KH Hair Ripley

Hi there,
Thank you for taking the time to leave us a review. We are thrilled to hear that you are pleased with your hair and that Amy did a good job. At our salon, we strive to provide excellent service and it sounds like we have succeeded.

We appreciate your kind words and we look forward to seeing you again soon. Thank you again for choosing us to take care of your hair.
Best, The Team at KH Hair Ripley

My visit today

Josephine Eaborn
9th Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from KH Hair Ripley

Hi Josephine,

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing top-notch service to all of our clients. Hearing that you were happy with your visit means a lot to us.

We appreciate your support and look forward to welcoming you back to our salon soon.
Take care,
The Team at KH Hair Ripley

Lovely experience

Mrs Charlotte Henson
9th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Lovely service. Warm and welcoming. Advice given. Lovely coffee. Fabulous head massage with my hair treatment

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Response from KH Hair Ripley

Hi Charlotte,

Thank you for your kind review. We are delighted to hear that you had a lovely experience at our salon. Our team prides itself on providing warm and welcoming service to our clients, and we are glad that you felt that during your visit.

We are pleased to know that you found our advice helpful and enjoyed the delicious coffee we offer. Our team also loves to provide relaxing head massages during hair treatments, and we are happy that you found it fabulous.

Thank you for choosing our salon. We hope to see you again soon for another pampering session.

Warm regards,
The team at KH Hair Ripley

My visit today

Josephine Eaborn
8th Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

As always excellent

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Response from KH Hair Ripley

Hi Josephine,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had such an excellent visit with us!

It's great to know that you have consistently had a positive experience at our salon. Our team works hard to ensure that every visit is enjoyable and meets the expectations of our clients.

We truly appreciate your kind words and your support. We can't wait to see you back at the salon for your next hair appointment.

Take care,
The Team at KH Hair Ripley

Excellent!

Mrs Janette Jenkins
8th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Enjoyable experience. Great result!

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Response from KH Hair Ripley

Hi
Janette,
Thank you so much for leaving us this lovely review! We are so glad to hear that you had an enjoyable experience at our salon and that you were pleased with the end result. Our team always strives to provide a welcoming and comfortable environment for our clients, and we are happy to know that we were able to do so for you.

We look forward to welcoming you back in the future and hope to continue providing you with great results. Thank you again for choosing our salon.
Best wishes from the team at KH Hair Ripley.

wash & cut

Mrs Lisa Cole
7th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic as always, sarah is an amazing stylist she cuts my her perfectly every time

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Response from KH Hair Ripley

Hi Lisa,

Thank you so much for your lovely feedback! We are thrilled to hear that you had another fantastic experience with our amazing stylist, Sarah. We are so proud to have her as a part of our team at [salon name] and we will make sure to pass along your kind words to her.

Thank you for your continued loyalty and trusting Sarah with your hair every time. We can't wait to see you again at [salon name] and provide you with another great haircut.

Warm regards,
The team at KH Hair Ripley

Roots revived

Julie Riley
7th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Last minute invite out for a surprise b/day.
Sarah again pulled out all the stops to fit me in for my colour and b/dry as originally booked for the Saturday.
Always feel a million dollars when I have visited the salon.
The atmosphere is always happy, all the girls greet you with a smile and hello how are you.
I have been a loyal customer for over 15 years xxx would never go any here else.

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Response from KH Hair Ripley

Hi Julie,

We are so glad to hear that you had a fantastic experience with us for your last minute surprise birthday celebration! We understand how important it is to feel and look your best during such special occasions.

We are happy to hear that Sarah was able to accommodate you for your hair appointment and that you left feeling like a million dollars. Our team always strives to provide top-notch service and create a welcoming atmosphere for our customers.

We truly appreciate your loyalty to our salon for the past 15 years and we are honored to have you as a customer. We look forward to seeing you again soon!

Best,
The team at KH Hair Ripley

Fab colour

Mrs Karen Harry
7th Nov 2025
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

Lovely colour, cut and styling.

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Response from KH Hair Ripley

Hi Karen,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with our services and that we were able to give you a lovely colour, cut, and style.

Our team at KH Hair Ripley takes great pride in providing excellent services to our clients, so it means a lot to us to receive such kind feedback.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best regards,

The team at KH Hair Ripley

Good as always

Margaret Eley
7th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Good advice given and accepted. Pleased.

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Response from KH Hair Ripley

Dear Margaret,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you received good advice during your visit and were pleased with the result.

Our team at KH Hair Ripley strives to provide the best possible advice and service to our clients, so it is wonderful to know that we have met your expectations.

We look forward to welcoming you back to our salon in the future and providing you with another pleasurable experience.

Warm regards,
The team at KH Hair Ripley

First time visit

Helen Kennedy
7th Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Really enjoyed my first visit. Abbey very knowledgeable and explained everything to me.

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Response from KH Hair Ripley

Hi Helen,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your first visit at our salon. We will pass on your kind words to Abbey and we are happy to know that she provided helpful and informative service.

We pride ourselves on our knowledgeable and friendly staff, so it means a lot to us that you had a positive experience. We would love to have you back for your next visit.

Thank you once again for choosing KH Hair Ripley. We appreciate your support.

Best,
The KH Hair Ripley team

Uplifting

Mrs Elizabeth Cope
7th Nov 2025
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

I enjoyed visiting the hair salon today. As usual Beth did a first class job of colouring cutting and styling my hair. I always feel so much better after my appointment. Many thanks to Beth

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Response from KH Hair Ripley

Dear Elizabeth,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that Beth did an excellent job with your hair. It's always a pleasure having you in our salon and we are happy to know that you feel better after your appointments.

We appreciate your kind words and we will be sure to share your review with Beth and the rest of our team. We can't wait to see you again for your next hair appointment!

Best regards,

The team at KH Hair Ripley

Thank yiu

Chris H
7th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great as always. My ‘look forward to’ appt every 4 weeks. Thank you

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Response from KH Hair Ripley

Hi Chris,

Thank you so much for your kind review! We're thrilled to hear that you had another great experience with us at KH Hair Ripley. We always strive to make your appointments something to look forward to every 4 weeks.

We appreciate your continued support and we are grateful to have you as a loyal customer. See you at your next appointment!

Best,
The team at KH Hair Ripley

Colour refresh

Mrs Joanne Teasedale
6th Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another lovely appointment at the Ripley Salon today. Amy as always, knows exactly what I need to give my hair life again.
Always such a lovely atmosphere and conversation.
I would never consider going anywhere else.

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Response from KH Hair Ripley

Dear Joanne,

Thank you so much for your kind words about your recent visit to our salon. We are delighted to hear that you had another enjoyable appointment with us and that Amy was able to give your hair the life it needed.

Our team takes great pride in creating a friendly and welcoming atmosphere, and we are happy that you feel comfortable and enjoy our conversations.

Thank you for your loyalty to our salon, we truly appreciate it. We look forward to seeing you again soon.

Warm regards,
The team at KH Hair Ripley

Yet another perfect hair appointment

Mrs Jane Hartle
5th Nov 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is the best in my opinion. She listens to what I have to say about my hair & always cuts, colours & styles my not so easy hair perfectly.

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Response from KH Hair Ripley

Dear Jane,
Thank you so much for taking the time to leave such a kind review about our salon. We are thrilled to hear that you had a positive experience with Amy. We truly value your loyalty and feedback.

Our team at KH Hair Ripley strives to listen to our clients' needs and provide exceptional haircuts, colours and styles. We are delighted that Amy was able to cater to your not-so-easy hair and leave you feeling satisfied with the end result.

Thank you once again for choosing us and for sharing your thoughts. We can't wait to welcome you back to our salon for your next appointment.

Warmly,
The team at KH Hair Ripley

Superb

Ann Dorrington -Mosley
5th Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Absolutely first class. Superb salon and staff.

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Response from KH Hair Ripley

Hi Ann,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a first class experience at our salon and that you were pleased with both our facilities and our amazing staff.

Your satisfaction is truly important to us and we are always striving to provide our clients with the best possible service. We hope to welcome you back to our salon again soon.

Warmly,

The Team at KH Hair Ripley

Superb

Ann Dorrington -Mosley
5th Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Absolutely first class. Superb salon and staff.

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Response from KH Hair Ripley

Hi Ann,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a first class experience at our salon and that you were pleased with both our facilities and our amazing staff.

Your satisfaction is truly important to us and we are always striving to provide our clients with the best possible service. We hope to welcome you back to our salon again soon.

Warmly,

The Team at KH Hair Ripley

Toner and Blow dry

Mrs Sue Lenton
4th Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

Very enjoyable visit , lots of advice given

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Response from KH Hair Ripley

Hi Sue,

Thank you so much for taking the time to leave us a review! We are so glad that you enjoyed your visit with us and that our team could provide you with valuable advice. It is always our goal to ensure our clients have a positive and satisfying experience.

We appreciate your kind words and hope to see you again soon at KH Hair Ripley.

Best regards,
The team at KH Hair Ripley

My monthly tonic!

Mrs Joy Mapp
2nd Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Perfection as usual

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Response from KH Hair Ripley

Hi Joy,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a great experience at our salon.

We strive to provide our clients with the best possible service and it is always a pleasure to know that we have succeeded. Your satisfaction means the world to us and we appreciate your continued support.

We look forward to seeing you again soon for your next appointment.

Best regards,

The team at KH Hair Ripley

Usual high standard

Val Jablonski
1st Nov 2025
Team Member: Lucie
4.5
Appointment verified by SaloniQ Software

Running out of things to say about Lucie. Always a pleasure and thats from someone that hates sitting around for any length of time😅😅

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Response from KH Hair Ripley

Hello Val,

Thank you so much for taking the time to leave such kind words about Lucie! We are thrilled to hear that she always provides a pleasant experience, even for those who don't enjoy sitting still for too long. We will be sure to pass along your positive feedback to her.

It's wonderful to have such loyal and happy customers like you. We hope to see you again soon for your next hair appointment.
Take care.

Sincerely,
The team at KH Hair Ripley

Always fab

Mrs Helen Conway
1st Nov 2025
Team Member: Abbey
5.0
Appointment verified by SaloniQ Software

I nipped in today for a fringe cut, looking a bit untidy and Abi kindly offered to straighten my hair for me, as she had a bit of time between clients. I walked out feeling a lot more sparkly than when I walked in, and it was a very kind thing to do. Abbey is brilliant, an absolute little treasure and is an asset to the hairdresser branch.

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Response from KH Hair Ripley

Dear Helen,

We are delighted to hear that you had a positive experience during your visit to our salon. It makes us very happy to know that our team member Abbey was able to offer you a quick straightening service and leave you feeling sparkly and refreshed. We agree with you, Abbey is indeed a talented stylist and a true treasure to have on our team. We are lucky to have her as part of our KH Hair Ripley family.

Thank you for taking the time to leave such kind words about our salon and our staff. We truly appreciate your feedback and look forward to seeing you again soon.

Warmest regards,

The Team at KH Hair Ripley

Excellent

Mrs Carolyn Cheetham
1st Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Had a colour and cut with Sarah. today. . Wonderful service as always and my hair feels and looks great! Thank you so much.

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Response from KH Hair Ripley

Dear Carolyn,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a wonderful experience with Sarah and that you are happy with your new colour and cut. Our team at KH Hair Ripley strives to provide the best service and we are glad that we were able to make you feel great.

We truly appreciate your kind words and we look forward to seeing you again for your future hair needs.

Warm regards,
The team at KH Hair Ripley