Serenity

65 Park Lane, Poynton, Cheshire, SK12 1RD

About us

Serenity is the perfect escape from the busy world outside, unwind in a space dedicated to your wellbeing. Styled to perfectly combine relaxation and advanced rejuvenation, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, Serenity features seven expansive treatment rooms, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 12 members of staff with over 250 years’ experience between them, whichever treatment you book in for, you will always be in reliable hands.

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Opening hours

Monday 09:30 - 17:00
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.92
500 verified reviews
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LVL

Jill Farmer
8th Dec 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

My eyelashes look amazing I’m so happy with them . No need for mascara and my eyes really pop !

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Response from Serenity

That's brilliant - great result!!! Thank you for leaving a review :)

Excellent, friendly service

Rhona Franks
4th Dec 2021
Stylist: Olivia
4.0
Appointment verified by SaloniQ Software

She really put me at ease, as I was quite nervous exposing myself! Thanks Olivia

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Response from Serenity

That's lovely. Thank you so much for leaving a review :)

Moments of Tranquility

Anonymous
2nd Dec 2021
5.0

Just a lovely facial. Feeling of renewal.

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Response from Serenity

Fabulous - we are so pleased you had such a good experience.

Excellent as always

Anonymous
2nd Dec 2021
5.0

Superb service from Karrie as always

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Response from Serenity

Thank you so much

Eyebrows

Lauren Hall
30th Nov 2021
Stylist: Sharon
5.0
Appointment verified by SaloniQ Software

Always the best eyebrows by Sharon! Wouldn’t ever go anywhere else or with anyone else! Thank you Sharon

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Response from Serenity

Fabulous - thank you so much for this review Lauren x

Another fabulous treatment

Lindsay Bates
25th Nov 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Fabulous Jane Scrivener facial today . Always very friendly and professional service from Olivia and the results on my skin are amazing.

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Response from Serenity

That is fantastic to hear and we are so pleased you had such a great experience. Thank you.

Signature treatment

Jane Shore
24th Nov 2021
5.0
Appointment verified by SaloniQ Software

The whole experience was absolutely amazing , I can't wait to come again , and would definitely recommend to friends ?

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Response from Serenity

We are so pleased you had such a great experience - we will pass your comments on to Sharon x

Incredible massage!

Carol Holden
23rd Nov 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

This was my first treatment with Olivia and my first massage at Serenity. It was perfectly tailored to my needs and Olivia made a point of enquiring, before starting, into what I was hoping to get from my treatment. I suffered with sharp pains in my neck and tight shoulders following a gym injury and she took the time to really work my problem areas, ensuring that I was relaxed and that the pressure etc was comfortable. I’m really pleased and will definitely be returning for another! Thank you xox

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Response from Serenity

So pleased you enjoyed your massage and thank you so much for taking the time to leave review x

Facial

Alison Hatton
19th Nov 2021
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely facial, calm, relaxing, informative and professional- thank you Eleanor x

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Response from Serenity

Fabulous review thank you - we have passed your comments on to Eleanor x

Lovely staff

Jan Robinson
18th Nov 2021
5.0
Appointment verified by SaloniQ Software

Had a lovely afternoon having pedicure, manicure and eyelash extensions. Such helpful and lovely staff. Thank you.

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Response from Serenity

Thank you so much Jan, it was lovely to meet you.

Full body massage and facial

Mrs Julie Davies
17th Nov 2021
Stylist: Karen
5.0
Appointment verified by SaloniQ Software

The most amazing massage and facial

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Response from Serenity

Thank you Julie.

Facial

Jackie Roberts
13th Nov 2021
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Natalie created an amazing facial experience for me.. She is very knowledgeable and professional, she put me at ease. Explain what would happen. She told me what my skin needed. And tailored the products to suit what my skin needed. It was the best facial I have ever had.. Natalie is a huge asset to your team

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Response from Serenity

Fabulous - thank you so much for letting us know how much you enjoyed it. We will let Natalie know x

Just perfect

Sarah Princep
12th Nov 2021
Stylist: Sharon
5.0
Appointment verified by SaloniQ Software

I was in two minds whether or not to leave a review because if I tell everyone how wonderful Sharon is and how superb the treatments and the results are then she’ll be completely booked up and I’ll never get to see her!

I regularly have the rejuvapen treatment and then a Priori Peel a few weeks later plus the Dermalux light treatment after each one. The results are amazing but that’s maybe only because Sharon is amazing. What she doesn’t know about skin isn’t worth knowing and the treatments plus the excellent Priori and Thalgo skin care products that she recommended have worked wonders on my skin. They have not only helped to prevent ageing but also some dark patches from sun damage have disappeared. Just wow! I’ll never go to anyone else for my face treatments. The salon is just gorgeous too.

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Response from Serenity

What a lovey review - 'glowing' - thank you so much.

A pleasant exoerience

Anonymous
8th Nov 2021
5.0

Serenity is a very good name for this salon, from the moment you step through the door to the moment you leave you feel unrushed and pampered.

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Response from Serenity

thank you

Disappointing

Helen Humphreys
29th Oct 2021
3.5
Appointment verified by SaloniQ Software

I was disappointed

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Feeling fresh

Lyndsay Humpherys
28th Oct 2021
5.0
Appointment verified by SaloniQ Software

They fit me in last minute for much needed pampering, great service nails look ace and I feel fab. Thank you. Back next week for LVL

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Response from Serenity

So pleased that you are so pleased :) Thank you so much for the great review.

Very happy

Andrea Lambourne
26th Oct 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Just what needed to relax .lovely therapist .very happy

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Response from Serenity

Lovely. Thank you so much for leaving a review.

Foot tidy

Janet Thaw White
21st Oct 2021
Stylist: Karrie
5.0
Appointment verified by SaloniQ Software

Very good

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Response from Serenity

Thank you Janet. Much appreciated.

A few moments of Serenity

LindaJohnson
14th Oct 2021
Stylist: Karrie
5.0

A beautiful treatment.♥️?

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Response from Serenity

Thank you Linda x

First visit

Maureen Jackson
9th Oct 2021
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Great first visit. Very pleased with my treatments, eyebrow waxing, upper lip and nail & polish. Great service.

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Response from Serenity

Thanks very much Maureen

File and polish

Susan
8th Oct 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Staff are very friendly and professional. Always on time with appointments. A lovely experience.

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Response from Serenity

Thank you Susan

Excellent wax

Katie Shaw
7th Oct 2021
Stylist: Karrie
4.5
Appointment verified by SaloniQ Software

For what is a very uncomfortable wax at times, Karrie always manages to make me laugh through it. Always does a very thorough job

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Response from Serenity

Brilliant! We love your review - so glad Karrie manages to make the experience a little less uncomfortable :)

Massage

Alison Strong
2nd Oct 2021
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

It was a wonderful, relaxing massage in a serene en

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Response from Serenity

thank you so much for your review.

Ear piercing

Donna Evans
29th Sep 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

All staff were lovely, friendly and polite. Piercing was carried out swiftly with a good selection of studs.

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Response from Serenity

Thankyou so much for your lovely review

Relaxing experience

Sheila lamb
29th Sep 2021
Stylist: Karen
5.0

Lovely relaxing experience and Karen very friendly, professional and made to feel comfortable, talked through each stage of the treatment.

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Response from Serenity

Thankyou so much for you lovely review Sheila, so glad you enjoyed your treatment, see you soon

Caci facial

Jill Farmer
24th Sep 2021
Stylist: Karrie
4.5
Appointment verified by SaloniQ Software

I had the most amazing Caci facial . Karrie applied a Jane scrivener face mask which was so lovely whilst I had a neck and shoulder massage . My skin is glowing and lifted especially my jaw line

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Response from Serenity

So glad you had such a lovey experience. Thank you so much for leaving a review Jill.

Just what I needed

PJ
16th Sep 2021
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

After a difficult few weeks Eleanor gave me the pick me up I needed. Excellent manicure & lovely company. Thank you.

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Response from Serenity

What a lovely review - thank you so much PJ.

Signature Treatment

Mrs Judy Scorer
5th Sep 2021
Stylist: Karen
4.5
Appointment verified by SaloniQ Software

Absolutely fantastic treatment. So relaxing. Thank you.

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Response from Serenity

So glad you enjoyed it Judy x

Fabulous as Ever!!

Mrs Fay Crowther
3rd Sep 2021
Stylist: Karrie
5.0
Appointment verified by SaloniQ Software

Fabulous as ever, have been coming here years and always enjoy my treatments.

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Response from Serenity

Thats lovely thanks Fay!

So relaxing

Sarah Underwood
3rd Sep 2021
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

I decided to make use of the two treatments for £59 as my gel nails were due anyway and I really wanted to have my eyebrows sorted. I was a little nervous about having HD brows at my age.. I didn’t want dark heavy looking eyebrows. Natalie knew from the onset what I should have and I trusted her judgement completely. Natalie is very careful and spends time and attention to detail. I would definitely have them done again

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Response from Serenity

Thanks Sarah for your fabulous review!

No pain no gain

Linda Johnson
2nd Sep 2021
5.0

As always Kerrie was wonderful. Thought me so much. Explained everything to me, also very Happy on the results. So ?

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Response from Serenity

Thanks so much Linda thats lovey to hear!

Great service

Julie Whittaker
2nd Sep 2021
Stylist: Natalie
4.0
Appointment verified by SaloniQ Software

I am new to the salon but have found everyone is professional and friendly

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Response from Serenity

Thank you Julie, for your lovely review

Very knowledgeable

Ellie Buckley
31st Aug 2021
Stylist: Karen
5.0
Appointment verified by SaloniQ Software

Well I’m ashamed to say I don’t know if my therapist was Karen C or Karen G ? Either way, one of them was phenomenal. As soon as I walked in for my massage she could see where I was carrying tension. She chatted through where my problem areas were and then got to work on my broken postpartum body. She did a tremendous job relieving a lot of the tension in my body and also helped me understand some of the reasons why I was in so much pain. I will definitely be going back and I would 100% recommend Serenity to friends and family.

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Response from Serenity

Thank you Ellie - it was Karen C by the way. So glad you hear how happy you were with the treatment. We look forward to seeing you again soon.

Lovely treat

Katie Robinson
27th Aug 2021
5.0
Appointment verified by SaloniQ Software

Had a massage and my nails done today and the experience was lovely from start to finish

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Response from Serenity

Thank you Katie ... so pleased you enjoyed it x

Excellent service

Vivian Birley
27th Aug 2021
Stylist: Karen
5.0
Appointment verified by SaloniQ Software

The whole process was accommodating to my problems with mobility at the moment felt wonderful after treatment

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Response from Serenity

Thank you so much Vivian for your lovely feedback, hope you continue to feel wonderful! x

Excellent

Anonymous
27th Aug 2021
Stylist: Karen
5.0

Excellent service from all enjoyed the whole experience

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Response from Serenity

Thankyou so much for your lovely review, see you soon x

Fabulous Facial

Lindsay Bates
21st Aug 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia recommended this facial at a previous visit and so glad she did. Very relaxing and my skin feels fabulous.

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Response from Serenity

Thank you so much for such a lovely review - we will pass on your comments to Liv.

Full body massage

Rachel Ashton
5th Aug 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Lovely and relaxing felt great whilst having it done and now my skin looks and feels glowing

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Response from Serenity

thats great Rachel thanks for your response x

Fabulous as always x

Catherine Brindley
2nd Aug 2021
Stylist: Karrie
5.0
Appointment verified by SaloniQ Software

Both my daughter and I came in to see Karrie for a foot tidy before our holidays. It was so lovely to spend some time at Serenity with my young daughter, it was her first time there and she loved it! Thank you to Karrie for squeezing in the extra appointment time for us and making it such a relaxing experience xx

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Excellent as always

PJ
27th Jul 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

Great eyebrow & eyelash tint & perfect summery nails. Thanks Olivia.

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Response from Serenity

Thanks for your lovely review

Lovely ibeauty treatment

Joan Dudley
27th Jul 2021
5.0
Appointment verified by SaloniQ Software

Very relaxing and informative therapist.

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Response from Serenity

thank you so much Joan

Absolutely fantastic!

Evie Picksley
23rd Jul 2021
5.0
Appointment verified by SaloniQ Software

Wonderful experience for my daughter having her ears pierced. They made it special and took great care of her. A big thank you.

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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Saturday 17th

Nicola McManus
17th Jul 2021
Stylist: Natalie
5.0

Had eyebrows, nails and toes looked after by Natalie- as always a lovely experience and I am delighted with the results. Thank you!

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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Brow shape and tint

Sally Moore
16th Jul 2021
5.0
Appointment verified by SaloniQ Software

A lovely stress free time where I was made to relax and was pampered, a fantastic experience as always .

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Response from Serenity

Thank you so much - we are pleased you had such a great experience.

Body massage

Rachel Ashton
13th Jul 2021
Stylist: Olivia
5.0
Appointment verified by SaloniQ Software

It was lovely and felt so nice. Very relaxing and Olivia was great she spoke of I wanted to and stayed quiet when I was relaxing. One thing I would mention when booking is to mention the stairs as there maybe people who are unable to access the treatment rooms as a result.

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Response from Serenity

Thank you so much for your review. yes we will take this in to consideration when booking new clients in. Thanks again and see you soon.

Nail repair

Anonymous
10th Jul 2021
5.0

Help was given. ?

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Facial and hd brows

Celia Squire
8th Jul 2021
Stylist: Sharon
5.0
Appointment verified by SaloniQ Software

Brilliant facial and brows
Celia.

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Facial and hd brows

Anonymous
8th Jul 2021
Stylist: Sharon
5.0

Sharon always takes great care and is very helpful

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Spray tan

Alison Ward
6th Jul 2021
5.0
Appointment verified by SaloniQ Software

Just had a brilliant spray tan. Would totally recommend

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Amazing as always

Amanda Lamb
3rd Jul 2021
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Lovely welcome, had my acrylics infilled today and a beautiful colour put on. All the staff are so good and my nails always get noticed. Very relaxing atmosphere and Natalie is so friendly and helpful.

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