Zappas Crowthorne

199 High Street, Crowthorne, Crowthorne, Berkshire, RG45 7AQ

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
115 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Style

Patrica Pike
15th Nov 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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Cut and blow dry Crowthorne

Katherine Mccrory
15th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Lovely lady first time she cut my hair listened to my requirements and cut it just as I like it thankyou perfect result

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Beautiful colour

Fran
15th Nov 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

With the change of season my hair needed a lift in colour. Amanda was a able to assess and recommend new colour and then make.it happen.

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My hair cut

Mr Barry Potter
14th Nov 2025
Team Member: Tina
4.0
Appointment verified by SaloniQ Software

Very good, on time, good hair cut etc

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wet cut

Ms Maggie Maker
14th Nov 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Best Shampoo and cut

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Consultation

Heidi Williams
11th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Excellent service - missed coming to the salon.

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Value
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Consultation

Heidi Williams
11th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Excellent service - missed coming to the salon.

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Value
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Atmosphere

Consultation

Heidi Williams
11th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Excellent service - missed coming to the salon.

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Value
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Atmosphere

Consultation

Heidi Williams
11th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Excellent service - missed coming to the salon.

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Value
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Cleanliness
Atmosphere

Consultation

Heidi Williams
11th Nov 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Excellent service - missed coming to the salon.

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Excellent service

Kate Hands
10th Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I recently had my haircut by Harriet, I couldn’t fault the service at all. After not having my haircut for over a year, she listened to what I wanted to achieve, offered a complimentary scalp analysis and explained the results along with recommendations.
I left with some samples and have already booked my next appointment, which isn’t in another years time!

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Response from Zappas Crowthorne

Hi Kate,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Harriet at our salon. Our team takes pride in providing top-notch service to our clients, and we're happy that Harriet listened to your needs and gave you a complimentary scalp analysis. We're also glad to hear that you've already booked your next appointment - we can't wait to see you again soon!

Have a great day!

From all of us at Zappas Crowthorne

Cut n blow dry

Pam Voyce
10th Nov 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Josie did an excellent job trimming my hair into a slightly layered look. Looking forward to seeing her again next month for another appointment to take a little more off.

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Response from Zappas Crowthorne

Hi Pam,
Thank you for your kind words and for choosing to visit us at Zappas Crowthorne. We're thrilled to hear that you were pleased with your haircut from Josie and that you're already looking forward to your next appointment. We'll make sure to pass along your feedback to her.
We can't wait to welcome you back next month and give you another fabulous haircut. See you soon!
Best,
The team at Zappas Crowthorne

Not a good experience

Anonymous
9th Nov 2025
2.0

There were some good points I will say the staff are incredibly polite and did try to rectify the problem but the overall service was terrible 😞 I had booked to be seen at 14.15 but had to come back for 14.30 but didn’t get seen until 10 to 3 the reasoning behind the even later appointment it was my first experience in this salon I was nervous about changing hairdressers I asked for a wash cut bouncy curly blow dry and showed a picture to how I would usually have my hair I had had hair spray and product in my hair the night before so when she washed my hair she washed it 3 times to remove product before washing she asked if I wanted treatment and i said no don’t worry about it it’s fine I sat in the chair she cut what needed and everything seemed okay until it got to the blow dry when other hairstylists were coming over asking if she needed any help was where I was abit concerned who was cutting and styling my hair because I’ve never experienced that before when advising on how to blow dry I felt my roots were not fully dry enough for the lift my hair washed too many times and wrong products were used they pin curled my hair and left it for about 5 minutes and initially when she first took them out they looked okay but brought them forward my ends were frazzled and it had no shine no finish and it looked like how I came in I felt awful telling milliegh because she did really try but I was not happy to try and rectify the problem I had curls put in my hair was flat and I was told to go home and brush them out with a wide tooth comb to create the volume look because they didn’t want to have the curls to drop in the salon as I didn’t have time to wait around after being half hour late in the first place my hair washed too many flat the curls dropped as soon as I left the salon overall was a really poor experience and unfortunately won’t be returning I wish all the staff all the best but I’m expecting to have my refund asap and will be returning to my old salon

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Colour cut and blow dry

Jenny Shephard
7th Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Always exceptional quality of care and professionalism. Would definitely recommend

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Response from Zappas Crowthorne

Hi Jenny,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had an exceptional experience at our salon.

Best Regards,
The Zappas Crowthorne Team

Hair cut

Patrica Pike
7th Nov 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Great as usual

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Value
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Response from Zappas Crowthorne

Hi Patricia,

Thank you so much for the positive review!

We truly value your loyalty and look forward to seeing you again soon for your next appointment. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Take care!

The team at Zappas Crowthorne

Hair cut

Mr Rupert Cremer-Evens
5th Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Good methodical cut.
Kept getting called away. nit not to cut detriment.

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Response from Zappas Crowthorne

Dear Mr. Rupert,

Thank you for your kind review! We are glad to hear that you were satisfied with your recent cut at our salon. We apologize for any inconvenience caused by being called away during your appointment, but rest assured that your haircut was not rushed and was given the attention it deserved. Our team always strives to provide a methodical and thorough service to our valued clients.

Thank you for choosing our salon for your hair needs, and we look forward to welcoming you back in the future.

Best regards,
The team at Zappas Crowthorne

Highlights

Susan Nelsen
5th Nov 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

Fabulous hair, as usual! Amanda listens to you and I always leave the salon very happy with the outcome. Thank you.

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Response from Zappas Crowthorne

Hi Susan,
Thank you for the lovely review! We are thrilled to hear that you are always happy with your hair after your appointments with Amanda. It means a lot to us that our team is truly listening to our clients and delivering their desired outcomes. We appreciate your continued support and we look forward to seeing you again soon.
Best,
The Zappas Crowthorne Team

Cut and Finish

Lesley Simpson
4th Nov 2025
Team Member: Amanda
5.0

Great service, very friendly staff. Amanda did an excellent job and made me feel very pampered. Also Dani did an excellent great wash and head massage.

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Response from Zappas Crowthorne

Hi Lesley,

Thank you so much for taking the time to leave a review. We are glad to hear that you had a great experience with us at Zappas! It's good to know that both Amanda and Dani did an excellent job and provided you with friendly and pampering service.

Looking forward to seeing you again soon for your next visit!

Best regards,
The Zappas Crowthorne team

Great experience

Mr Daniel Price
4th Nov 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Katelyn was Very friendly and very helpful

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Response from Zappas Crowthorne

Hi Mr Daniel,

Thanks for leaving us a review! We are so glad that you found Katelyn to be friendly and helpful during your visit to our salon. We strive to make every client feel welcomed and well taken care of. Your kind words are greatly appreciated and we can't wait to see you again soon.

Best,
The team at Zappas Crowthorne

My haircut appointment

Evelyn Gates
4th Nov 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

I thoroughly enjoyed my time in the salon, the advice I received was excellent

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Value
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Response from Zappas Crowthorne

Dear Evelyn,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you thoroughly enjoyed your time at our salon.
Our team takes pride in providing excellent advice to our clients, so we are glad to know that it was helpful for you.
We look forward to welcoming you back to our salon.

Best regards,
The team at Zappas Crowthorne

Hair cut

Donna Lloyd
31st Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Laraine, is a very professional hair dresser, she does as I ask of her, very knowledgeable in treatments for the hair and scalp..takes great care in my hair cut and shape.
she is very kind and caring , listens to issues I am dealing with. A good friend, Always asks about my wellbeing and family.

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Response from Zappas Crowthorne

Hi Donna,

Thank you so much for your kind review! We are thrilled to hear that you enjoyed your experience at our salon with Laraine. She is an incredibly skilled hairdresser and always strives to ensure that her clients' needs are met. We also appreciate your kind words about her caring nature - she truly values building a relationship with her clients.

Thank you for choosing us and we can't wait to see you again soon!

The Team at Zappas Crowthorne

Cut & blow dry

Tracey John
31st Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

My daughter absolutely loved the whole experience. Josie was very friendly and offered advice throughout. My daughter loved the pampering and we would definitely recommend.

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Response from Zappas Crowthorne

Hi Tracey,
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that your daughter had a great experience with Josie and enjoyed the pampering.
Our team at the salon always strives to provide the best service. We appreciate your recommendation and look forward to welcoming you both back.
Best,
The Zappas Crowthorne Team

Super care

Judith Newman
31st Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

I had the usual kind, and caring service from Tina who appreciated my current health issues and treated my hair appropriately with a lovely cut and conditioner.

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Response from Zappas Crowthorne

Hi Judith,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you had a great experience with Tina at our salon. We are also happy to hear that Tina was able to accommodate your current health issues.

We truly appreciate your support and look forward to seeing you again soon!

Sincerely,
The team at Zappas Crowthorne

Don’t ever want to change - Zappas is perfect for me.

Clare Edwards
30th Oct 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

Always an excellent experience. That’s why I’m still going back after over 10 years! Fully trust Zappas and Amanda with my hair and the results are always exactly what I want.

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Response from Zappas Crowthorne

Hi Clare,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you have been a loyal customer for over 10 years and that you trust our team at Zappas Crowthorne with your hair. It means a lot to us that we have been able to consistently deliver results that meet your expectations.

We are grateful to have you as a customer and we look forward to continuing to provide you with excellent experiences and results. Thank you for your support and we can't wait to see you again!

Best,
The team at Zappas Crowthorne

Happy

Karen Hatto
29th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Lovely experience as always, super cut

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Response from Zappas Crowthorne

Hi Karen,

Thank you so much for leaving us such a lovely review! We are delighted to hear that you had a great experience and are happy with your haircut.

We strive to provide all our clients with a welcoming and enjoyable experience, and we are glad to know that we have met your expectations.

We are grateful for your continued support and look forward to seeing you again soon.

Best regards,
The Zappas Crowthorne team

Hair experience

Ms Adele Fuller
29th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Tina gave me a lovely hair cut, and listened to what I needed and incorporated that.
Pebbles brought my tea tray, washed my hair and gave me a great head massage.
The girls at the desk were all helpful and welcoming as usual.
Thank you for a calm happy experience

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Response from Zappas Crowthorne

Dear Ms Adele,

We are delighted to hear that you had a lovely experience with Tina at our salon. It's always wonderful when our clients feel heard and valued, and we are glad that Tina was able to understand and incorporate your needs into your haircut.

We are also happy to hear that Pebbles provided you with a great head massage. Our team at the desk always aim to be helpful and welcoming to create a calm and happy experience for our clients.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Zappas Crowthorne

Great service

Theresa Aspey
29th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Tina has been my stylist for several years now. She knows .my hair and how it behaves. I just have to go to the salon and not worry about anything. Tina colours and styles my hair and I come out of the salon looking and feeling great. If something needs to change with the colour, Tina recognises it and deals with it with no fuss

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Response from Zappas Crowthorne

Dear Theresa,

Thank you so much for your lovely review! We are delighted to hear that you have been a loyal customer of our salon for several years now and that Tina has been taking care of your hair.

We are so happy to hear that Tina knows your hair and how it behaves, and that she always manages to give you a beautiful colour and style. It's wonderful to know that you always leave the salon feeling great and confident!

We appreciate your kind words and we will make sure to pass them onto Tina. We look forward to seeing you at the salon again soon.

Best wishes,
The Zappas Crowthorne team

Mileigh was fab!

Mrs Melanie Chapman
26th Oct 2025
Team Member: Mileigh
5.0
Appointment verified by SaloniQ Software

A great cut and nice atmosphere. Will be returning- thanks Mileigh! Great to have a hairdresser that cares about her clients satisfaction and is nice to chat to too!

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Response from Zappas Crowthorne

Dear Mrs Melanie Chapman,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your positive feedback with us. We are glad to know that you had a great cut and enjoyed the friendly and relaxing atmosphere at our salon.

We look forward to seeing you again and thank you for choosing our salon for your hair care needs.

Best wishes,
The team at Zappas Crowthorne

My rising star 🌟

Anonymous
26th Oct 2025
5.0

She's a star🌟 honestly and putting any advice I ask in a patient prospective.
I am a happy bee 🐝. The service with a smile whoever they may have been. Thank you Harriet.

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Great salon

Tina Harrison
26th Oct 2025
Team Member: Josie
5.0

Love this salon, everyone so friendly and welcoming. Josie always does amazing job with my hair,, love it

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Hair cut

George Baldwain
25th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Very happy did exactly what I had asked . Thank you katelyn from myself and vinnie !
We will see you again for sure .

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Response from Zappas Crowthorne

Hi George,

Thank you for choosing us and leaving this lovely review! We're glad to hear that Katelyn provided you and Vinnie with exactly what you asked for. We're always happy to see our clients leaving happy and satisfied with their experience.

We look forward to welcoming you both back again in the future. Have a great day!

Best,
The team at Zappas Crowthorne

Hair cut

George Baldwain
25th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Very happy. Did exactly what I had asked for , thank you katelyn from myself and vinnie ! See you again for sure .

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Happy hair

Jennie Ker
25th Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Thanks for looking after My grandaughter so well! She loved it...and commented the shampooing and massage was the best bit 💕

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Response from Zappas Crowthorne

Hi Jennie, thank you so much for leaving such a lovely review! We are so glad to hear that your granddaughter enjoyed her visit with us and that she loved the shampooing and massage. We always strive to make our clients feel pampered and relaxed during their time with us. It was a pleasure having her at our salon and we hope to see you both again soon. Take care!
Sincerely,
The Team at Zappas Crowthorne

Best Salon in the area

Kendra Ainley
24th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Great experience as always. Great cut, great experience and friendly people

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Response from Zappas Crowthorne

Dear Kendra,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon.

We truly appreciate your kind words about our friendly team and we are glad to have made your visit a pleasant one. We look forward to seeing you again soon and providing you with another great experience.

Best wishes,
The Zappas Crowthorne team

Hair restyle

Tracy Beckham
23rd Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

As always nice experience
Josie restyled my hair exactly how I wanted, she knows my style and hair so confident I'm in boid hands.
Salon immaculate and warm welcome & a friendly and professional staff. 10/10.

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Response from Zappas Crowthorne

Hi Tracy,

Thank you so much for leaving us a lovely review!
We're glad that Josie was able to restyle your hair exactly how you wanted it.
It's great to hear that our team members provided a warm and friendly atmosphere, and that our salon was immaculate during your visit.

We appreciate your kind words and we hope to see you again soon.

Best regards,

The Team at Zappas Crowthorne

Brilliant

Carolyn Charles
23rd Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Listened to me, gave honest advice and took her tome to do a thorough job.
Also made me feel very very relaxed which for me is an essential part of the process

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Response from Zappas Crowthorne

Hi Carolyn, thank you so much for taking the time to share your positive experience at our salon. We believe that relaxation is an essential part of the process and we are happy to hear that we were able to make you feel that way. Thank you again for choosing our salon and we look forward to seeing you again soon.
Warmly,
The team at Zappas Crowthorne.

Super!

Mrs Fran/Daniel Gallo
22nd Oct 2025
Team Member: Mileigh
5.0
Appointment verified by SaloniQ Software

Mileage did a fab cut for me daughter and made her feel really special. Thank you!

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Response from Zappas Crowthorne

Dear Mrs Gallo

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that Mileigh gave your daughter a fab cut and made her feel special during her visit to our salon.

Thank you again for trusting us with your daughter's hair and for your kind words. We look forward to seeing you both again soon!

Best regards,
The team at Zappas Crowthorne

My Zappas!

Anonymous
20th Oct 2025
Team Member: Tina
5.0

Missed Tina at zappas over the last few weeks of being away. I just didn’t feel good because my hair felt awful.
As from Friday last week I can now hold my head up high and have got the feel good factor back again!
As well as everyone making you feel so welcome, they listen and guide you through your appointments.
No where quite like Zappas Crowthorne!

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Response from Zappas Crowthorne

Dear valued customer,

Thank you for taking the time to leave a review. We are happy to know that you left feeling good. Our team always strives to ensure each guest feels welcome, heard, and guided through their appointments. Thank you for choosing us. We look forward to seeing you again soon.

Warmly,

The Team at Zappas Crowthorne

Always on point

Fran/Daniel Gallo
15th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Every time I come to the salon for my hair service, the staff are all so friendly and attentive.
Love how they colour and style my hair.

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Response from Zappas Crowthorne

Dear Fran

Thank you so much for taking the time to leave us such a kind review! We are so happy to hear that you had a great experience during your visits to our salon. Our team takes pride in providing friendly and attentive service to all our customers.

We are also thrilled to know that you love the way our team colours and styles your hair. Our goal is always to help our clients achieve their desired look and we are glad we were able to do that for you.

We hope to see you again soon for your next hair service and continue to exceed your expectations.

Warm regards,
The Zappas Crowthorne team

Enjoyable visit

Mrs Carol Cain
14th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

As usual my experience with Tina was excellent. She’s a very efficient hairdresser , the results are always exactly as I want them.. Hence the many years Tina has been my hairdresser.

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Response from Zappas Crowthorne

Dear Mrs Carol,

Thank you so much for taking the time to leave us such a beautiful review. We are thrilled to hear that you had an excellent experience with Tina. She really is a skilled and efficient hairdresser, and we are so grateful to have her on our team.

We are glad that Tina was able to give you exactly the results you wanted, and we are honored to have been your hairdresser for many years. We always strive to provide our clients with the best service possible, and we are delighted to know that we have met your expectations.

Thank you again for your kind words. We can't wait to see you again soon!

The Zappas Crowthorne Team

Cut and finish

Jennifer Healen
14th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Lovely hair wash and as always Tina cut and styled my hair really well.

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Response from Zappas Crowthorne

Dear Jennifer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon. It's always a pleasure to have you in our chair and we are so glad to hear that Tina met your expectations once again.

We strive to provide our clients with the best service and it's wonderful to know that we have succeeded with you. We appreciate your support and we can't wait to see you again soon.

Best,
The team at Zappas Crowthorne

Haircut

Anonymous
14th Oct 2025
5.0

Amazing hair cut every time and beautiful colour.
Amanda is so lovely and friendly as well as so professional

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Response from Zappas Crowthorne

Dear reviewer,

Thank you for taking the time to leave us a lovely review! We are thrilled to hear that you are always happy with your haircuts and color at our salon. It means a lot to us that you continue to trust us with your hair.

We also can't agree more about Amanda - she truly is a gem, isn't she? We are lucky to have her on our team. We will definitely pass on your kind words to her.

Thank you again for your kind words. We can't wait to welcome you back for your next hair appointment.

Best regards,
The team at Zappas Crowthorne

Lovely experience

Tracey Green
12th Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Lovely morning - from sitting and having a coffe, through hair and massage to lovely hair cut.
Thank you

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Response from Zappas Crowthorne

Hi Tracey, thank you so much for your lovely review! We are delighted to hear that you enjoyed your visit to our salon and had a relaxing morning with us. It is wonderful to know that you were happy with both your hair and massage, as well as your hair cut. We truly appreciate your kind words and hope to see you again soon. Best wishes from the team at Zappas Crowthorne.

Thank you!

Miss Charlotte Marley
11th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

My daughter was so nervous to get her hair cut and Harriet couldn’t have been more patient and understanding. She’s thrilled with the cut, as am I! Thank you. We will most certainly be back x

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Love this Salon

Mrs Kathie Bull
9th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Love this salon the girls are fabulous especially Laraine who always does a great job on my hair everytime and Tracey the receptionist who is so friendly. I really look forward to my appointments. A great experience 10/10 always !!

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Response from Zappas Crowthorne

Dear Kathie,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you love our salon and that Laraine and Tracey have provided you with fabulous service.

Warm regards,

The team at Zappas Crowthorne

Fantastic!

Adela Webb
8th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

So professional and always gets the style spot on!!! Super friendly throughout the appt.
I always look forward to having my hair cut.

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Response from Zappas Crowthorne

Hi Adela, thank you so much for leaving us such a kind review! We're thrilled to hear that you think we're professional and always get your style spot on. We pride ourselves on providing top-notch service while also being super friendly. We're glad to know that you look forward to your haircuts with us. Thanks again for your support, it means a lot to our team. Take care! - The Zappas Crowthorne team

Excellent service as usual.

Sue Lynn
7th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Relaxing, but fun appointment, especially the scalp scan 😂 loved the result and Laraine is the best hair washer, head massager.

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Response from Zappas Crowthorne

Hi Sue Lynn,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a relaxing and fun appointment at our salon. We are glad that you enjoyed the scalp scan and loved the result! We will make sure to let Laraine know that she is the best hair washer and head massager - she will be thrilled to hear it!

We hope to see you again soon for another great experience with us.

Warm regards,

Team at Zappas Crowthorne

Brilliant

Kiran Eldon
7th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Thank you so much love my hair x

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Response from Zappas Crowthorne

Hi Kiran,

Thank you for taking the time to leave us a lovely review! We are thrilled to hear that you love your new hairstyle. It's always our goal to make our clients feel happy and confident after their visit.

We are grateful for your support and can't wait to have you back at our salon for your next hair transformation. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Thanks again, and see you soon!

Sincerely,
The team at Zappas Crowthorne

Looking brand new!

Katie Wilson
7th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

I had a wonderful experience with Laraine who cut, styled, and finished my hair beautifully. She also used the Kérastase scalp and hair diagnostic tool, which was a great touch—it helped us understand exactly what my hair needed and choose the right products for my hair type.
The service was warm, welcoming, and professional from start to finish. The hair wash and head massage were absolutely lovely—so relaxing. Laraine’s attention to detail and passion for her craft really showed in the final result. I left feeling amazing, and even my four-year-old said, “Wow Mummy, you look brand new!”
Highly recommend Laraine if you’re looking for top-tier haircare and a truly enjoyable salon experience. x

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Response from Zappas Crowthorne

Hi Katie Wilson,

Thank you for taking the time to write such a lovely review about your recent visit with us. We are thrilled to hear that you had a wonderful experience with Laraine and she was able to cut, style, and finish your hair beautifully. We're glad that the Kérastase scalp and hair diagnostic tool helped determine the best products for your hair type.

We pride ourselves on providing warm, welcoming, and professional service from start to finish and we're happy to hear that you noticed it. We're pleased that you enjoyed the hair wash and head massage as well. Laraine is truly passionate about her craft and her attention to detail definitely shows in her work.

We love hearing that you left our salon feeling amazing and that even your four-year-old gave you compliments. That's the ultimate seal of approval! We'll be sure to pass along your kind words to Laraine.

Thank you again for recommending Laraine and our salon for top-tier haircare and a truly enjoyable experience. We hope to see you again soon!

Best regards,
The team at Zappas Crowthorne

Hair appointment

Sue Mason
3rd Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Everyone in the salon was more than helpful. Excellent, always a nice experience

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Response from Zappas Crowthorne

Dear Sue,

Thank you so much for taking the time to leave such a lovely review. We are thrilled that you had an excellent experience at our salon. Our team always strives to be as helpful as possible, and we are happy to hear that you found them to be just that.

We hope to see you again soon for another fantastic salon experience!

Warmly,
The Team at Zappas Crowthorne