Zappas Caversham

24 Prospect Street, Caversham, Caversham, Berkshire, RG4 8JG

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.88
106 verified reviews
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Filter by rating

Another great haircut with Jess

Kevin Meachen
9th Apr 2026
Team Member: Jessica
4.5
Appointment verified by SaloniQ Software

Jess has been cutting my hair for more years than either of us will care to remember. Today’s cut maintained the very high standards I have come to expect with the bonus of a brilliant head massage too. Jess is the Best.

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Response from Zappas Caversham

Hi Kevin, thank you for taking the time to leave us a review. We are so glad to hear that you've been a loyal customer for many years and that Jess consistently meets your expectations. We're also happy that you enjoyed the head massage, we believe it's the perfect way to end a relaxing hair appointment. We look forward to seeing you again soon for another fantastic haircut with Jess. Take care, the team at Zappas Caversham

Hayley K Thank U.

Lorraine Mcniffe
9th Apr 2026
Team Member: Hayley
5.0

Always a good service from Hayley . Always a great help with styling my hair . I do have full confidence in her to cut & style my hair .

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Response from Zappas Caversham

Dear Lorraine,
Thank you for the kind words about our stylist Hayley! We're so glad to hear that you always receive good service and that she is a great help in styling your hair. We're so lucky to have her on our team! It's wonderful to know that you have full confidence in her skills when it comes to cutting and styling your hair.
We appreciate you taking the time to leave us a review and we look forward to seeing you again soon.
Warm regards,
The Team at Zappas Caversham

Root Touch-Up

Eileen
8th Apr 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Tallulah, mentored by Carly, did an excellent job covering up my gray roots today.
Tallulah applied the dye evenly to the roots, was very neat in application, identified the need for a moisture treatment for my dry hair, was very pleasant to chat with during the dye process. Carly is a excellent experienced teacher to Tallulah.

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Response from Zappas Caversham

Dear Eileen,

Thank you for leaving a lovely review about your recent visit to our salon. We are pleased to hear that Tallulah did an excellent job with your grey roots and that you enjoyed chatting with her during the dye process. We are always happy to hear that our customers have a positive experience at our salon.

We also appreciate your kind words about Carly, our experienced teacher who helped mentor Tallulah. We are proud to have a team of skilled professionals who are dedicated to providing the best service to our clients.

Thank you again for your kind feedback and we look forward to welcoming you back to our salon in the future.

Best regards,

The team at Zappas Caversham

Amazing Experience & Perfect Results

Aurelija Gudaite
7th Apr 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

I recently visited the salon for a full experience, starting with a consultation, followed by a haircut, and finishing with a colour appointment—and I couldn’t be happier with the results.

Lily was my hairdresser, and I genuinely cannot recommend her enough. She took the time to understand exactly what I wanted, offered great professional advice, and delivered a result that exceeded my expectations. I have never been so in love with my hair or the colour.

The entire experience was fantastic from start to finish. The team was incredibly friendly and welcoming, creating a relaxed and enjoyable atmosphere throughout. The quality of service was outstanding, and it’s clear that they take great pride in their work.

I would highly recommend this salon to anyone looking for top-quality service and results.

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Response from Zappas Caversham

Dear Aurelija,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great experience and that our team, especially Lily, exceeded your expectations.

At Zappas Caversham, our top priority is to ensure that our clients feel comfortable and happy with their hair. We are delighted to know that Lily took the time to understand your needs and provide professional advice, resulting in a look that you love.

It's also wonderful to hear that you enjoyed the welcoming and relaxed atmosphere in our salon. Our team takes great pride in their work, and we are so glad that it showed during your visit.

Thank you for recommending us to others, and we look forward to seeing you again soon.

Best regards,
The Zappas Caversham team

Casey

Steph Adamson
27th Mar 2026
Team Member: Casey
5.0

I trust Casey so much with my hair - always does the perfect blends which grow out seamlessly and keeps my hair super healthy! Thank you!

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Response from Zappas Caversham

Dear Steph Adamson,

Thank you so much for taking the time to leave this lovely review about your recent visit to our salon. It means a lot to us to know that you trust Casey with your hair, and we're thrilled to hear that you're always happy with the results.

Casey is truly skilled at creating the perfect blends and ensuring that your hair stays healthy. We will make sure to pass on your kind words to her! We appreciate your support and business, and we can't wait to see you again soon.

Warmly,

The team at Zappas Caversham

Fab cut!

Gillian Pimm
26th Mar 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I am rubbish at getting a haircut. I'm returning to Megan because she gave me one of my favourite ever cuts. Choppy, messy bob. Just what I asked for.

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Response from Zappas Caversham

Hi Gillian,

Thank you so much for taking the time to leave us such a lovely review! We are glad to hear that Megan was able to give you one of your favorite haircuts. We are always committed to providing our clients with the exact style they desire, so it's great to know that Megan delivered exactly what you had asked for. We hope you continue to be satisfied with your haircuts with us in the future.

Have a wonderful day!

Team at Zappas Caversham

Great haircut

Sarah Carter
26th Mar 2026
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

A lovely wash by Daisy and great cut from Jess. Would highly recommend.

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Response from Zappas Caversham

Hi Sarah Carter, thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience with Daisy and Jess at our salon. We pride ourselves on providing only the best services to our clients, and we're glad to hear that we met your expectations. Thank you for recommending us, it means a lot to us. We hope to see you again soon for your next appointment. Take care!
Best,
The team at Zappas Caversham

Haircuts for me and my husband

Ms Joan Smales
26th Mar 2026
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Friendly relaxed experience. Professional, nothing is too much trouble. Would highly recommend.

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Response from Zappas Caversham

Dear Ms Joan,

Thank you so much for taking the time to write a review for our salon. We're thrilled to hear that you had a friendly and relaxed experience with us. Our team takes great pride in providing professional and attentive service to all our clients. We truly appreciate your kind words and we are happy that you would highly recommend us.

We look forward to welcoming you back to our salon in the future and providing you with another great experience.
Thank you again for your lovely review.

Best,
The team at Zappas Caversham

Awesome job

Riley Emilova
20th Mar 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I came in with a bit of an out there dye job request and they pulled it off perfectly I'm super happy with the results.

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Response from Zappas Caversham

Hi Riley, thank you so much for your lovely review! Our team at Zappas Caversham is thrilled to hear that we were able to achieve your desired look. We always strive to make every client happy and it's great to know that we succeeded with you. We hope to see you again soon for your next hair adventure! Best regards, Team at Zappas Caversham.

Great hair experience

Claire Hagon
19th Mar 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Great experience from start to finish and I love my hair colour

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Response from Zappas Caversham

Hi Claire,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you love your hair colour. Our team at Zappas Caversham always strives to ensure that our customers leave feeling satisfied and confident with their new look. We hope to see you again soon and continue to provide you with top-notch services.

Thanks again for your kind words and see you soon!

The Zappas Caversham team

Amazing service

Maisy Soothill
19th Mar 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was amazing, helped me decided what would be best for me and my lifestyle and made me feel super pampered

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Response from Zappas Caversham

Dear Maisy,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Our team at Zappas Caversham strives to provide excellent service, and we are happy to know that Lily was able to help you find the perfect hairstyle for your lifestyle.

We are also pleased to hear that you felt pampered during your visit. We want all our clients to feel relaxed and well taken care of while they are with us. We hope to see you again soon for another pampering session!

Best wishes from the team at Zappas Caversham.

Miss

Sandra Cripps
18th Mar 2026
5.0
Appointment verified by SaloniQ Software

FANTASTIC FANTASTIC HAVE A GOOD DAY

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Response from Zappas Caversham

Dear Sandra,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a fantastic time at our salon and we hope you have a great day too!
We hope to see you soon!

Warmly,
The Team at Zappas Caversham

Great service

Ewa Jankowska
18th Mar 2026
Team Member: Carly
5.0

Lovely service I enjoyed all my recent visits and I cannot wait untill my next one. All the girls in the salon are lovely

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Response from Zappas Caversham

Hi Ewa!

We are thrilled to hear that you enjoyed your recent visits to our salon. Our team works hard to create a welcoming and enjoyable atmosphere for all our clients.

We can't wait to see you again for your next appointment! Our lovely team will be ready to give you another great experience.

Thank you for your kind words, it means a lot to us. Have a wonderful day!

Warmly,

The team at Zappas Caversham

Great blow dry

Katrina Davies
14th Mar 2026
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

Karen did a great job straightening and then curling my curly hair. Friendly and knowledgeable

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Response from Zappas Caversham

Hi Katrina,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Karen did a great job on your curly hair and that you were happy with the results. She is definitely a skilled stylist and we are lucky to have her on our team.

We strive to make our clients feel comfortable and well-informed during their visits, so it's great to hear that you found Karen to be friendly and knowledgeable. We appreciate your feedback and we hope to see you again soon!

Best,
The Team at Zappas Caversham

Great salon

Anonymous
13th Mar 2026
Team Member: Casey
5.0

Casey was lovely! Cut and styled my wavy hair perfectly and gave some great curly hair tips too :)

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Response from Zappas Caversham

Hi there,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Casey and that she was able to give you some helpful curly hair tips. We always strive to provide our clients with professional and friendly service. We look forward to seeing you again soon at Zappas Caversham.

Best,
The team at Zappas Caversham

Carly was fab, loved my hair!

Ramman Kaur
12th Mar 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Great salon, made to feel comfortable and all staff friendly. Loved my hair cut and the finish! Thank you.

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Response from Zappas Caversham

Hi Ramman,

Thank you for taking the time to leave us a review! We are so glad to hear that you had a great experience at our salon. Our team works hard to make sure that all of our clients feel comfortable and welcomed.

We are thrilled that you loved your hair cut and the overall finish. Our goal is to always give our clients the best service possible and to leave them feeling satisfied and confident.

Thank you again for your kind words and for choosing our salon. We truly appreciate your support.

Sincerely,

The team at Zappas Caversham

Another great experience

Mina Al-Lami
26th Feb 2026
Team Member: Megan
5.0

My daughter had another amazing experience and love the haircut and styling

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Response from Zappas Caversham

Dear Mina,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your daughter had such a great experience at our salon. Our team at Zappas Caversham is dedicated to providing top-notch haircuts and styling services, and we are glad your daughter loved her new look.

We look forward to seeing you and your daughter again soon and creating another amazing experience for both of you. Thank you again for choosing our salon and for your kind words.

Best regards,
The Team at Zappas Caversham

Amazing help!

Maisy Soothill
26th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Amazing experience, gave me exactly what I was looking for, and better! Super helpful with patch testing and product knowledge!!

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Response from Zappas Caversham

Hi Maisy,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you had such an amazing experience at our salon. Our team prides themselves on providing our clients with exactly what they're looking for and even exceeding expectations.

We're also glad to hear that our team was helpful with patch testing and product knowledge. We believe in using top-quality products and providing accurate advice to give our clients the best results possible.

Thanks again for your feedback. We truly appreciate it and hope to see you again soon!

Best,
The Zappas Caversham Team

Wonderful staff

Georgia Clark
24th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Really lovely staff. Casey has been working magic to restore my hair after years of damaging it on my own! She and Mariella were lovely and I'm super impressed by the results, thank you!!

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Response from Zappas Caversham

Hi Georgia,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience at our salon and that Casey and Mariella took such good care of you. We're always happy to help restore hair after years of self-damage, so we're glad you're impressed with the results.

We can't wait to have you back in our salon again soon and continue taking care of your hair. See you next time!

Best wishes,
The team at Zappas Caversham

Amazing hair cut

Eloise Allen
21st Feb 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly was amazing as usual!

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Response from Zappas Caversham

Hi Eloise,

Thank you for leaving such a lovely review! We're so glad to hear that you had a great experience at our salon with Carly. She is definitely one of our fantastic team members who always goes above and beyond for our customers.

We appreciate your support and hope to see you again soon for your next appointment.

Best regards,
The team at Zappas Caversham

Incredible client experience

Lois Tull-Dare
19th Feb 2026
5.0
Appointment verified by SaloniQ Software

My whole experience was incredible. Everyone I dealt with during my visit was so so lovely and I really appreciate all that they did for me. You can tell that they’re such a great team, have wonderful morale together, and that they love what they do. The client experience was top tier and the best I’ve seen in a long time. Thank you all for everything.

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Response from Zappas Caversham

Hi Lois,

Thank you so much for taking the time to leave such a kind review! We truly appreciate your feedback and are delighted to hear that your experience at our salon was incredible. Our team strives to create a welcoming and positive atmosphere for all our clients, and it's wonderful to hear that you felt this during your visit.

We couldn't agree more that our team is amazing and loves what they do. We always aim to provide the best client experience possible, so it's fantastic to hear that we were able to meet your expectations.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

Best,
The Zappas Caversham Team

Child hair cut

Sian Roberts
19th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great service for children haircut

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Response from Zappas Caversham

Hi Sian,

Thank you so much for leaving us a review! We are delighted to hear that you and your child had a great experience at our salon. Our team always strives to provide the best service for our customers.

Best regards,

The team at Zappas Caversham

Fabulous treat!

Biddy
18th Feb 2026
Team Member: Carly
4.5
Appointment verified by SaloniQ Software

I enjoyed my experience at Zappas immensely and Carly was friendly yet professional. I had the best and most flattering haircut I’ve had in years! I booked another appointment before leaving the salon!

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Response from Zappas Caversham

Hi Biddy, thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and that Carly provided a friendly and professional service. We are even more pleased to hear that you got the best and most flattering haircut in years! We can't wait to see you again for your next appointment. Thank you for choosing us and for your kind words. We appreciate your support. All the best, Team at Zappas Caversham.

Haircut today

Louise Diamond
17th Feb 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Thanks so much I love my cut

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Response from Zappas Caversham

Hi Louise,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you love your new cut!

At Zappas Caversham, our team strives to provide exceptional customer service and top-quality hair services. We are so happy that we were able to meet your expectations and give you a cut that you love.

We hope to see you again soon for another amazing experience. Thank you again for choosing Zappas Caversham!

Best wishes,
The Team at Zappas Caversham

Not as great as usual

Deborah Lloyd
15th Feb 2026
3.5

Not such a good experience this time. I felt rushed through.

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Response from Zappas Caversham

Dear Deborah, we are very sorry to hear that you did not have the best experience at our salon. Our goal is to always provide our clients with top-notch service and we apologize if you felt that you were rushed through. We want all of our clients to feel relaxed and comfortable during their appointments. Please know that we take your feedback seriously and we will do our best to ensure that this doesn't happen again in the future. Thank you for bringing this to our attention. We hope to have the opportunity to make it up to you in the future. Best, the team at Zappas Caversham.

Colour and cut

Ms Milly Milinkovic
12th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Excellent, I have been a customer for about 3 years. Today, I had a scalp analysis, full colour and cut, which, always looks amazing. Casey is a true master in her art and is a warm lovely person, who puts you easily at ease.
I had the colour changed slightly, and am delighted with the result. It's also worth coming for the relaxing back massage at the shampoo chairs along with a lovely head massage. Can highly recommend Casey, the Team Director and this salon.

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Response from Zappas Caversham

Dear Milly,

Thank you for taking the time to leave us such a kind review! It means a lot to hear that you have been a loyal customer for 3 years and that you had a great experience with us.

We are thrilled to hear that your visit with us was excellent, and that you were especially happy with your scalp analysis, full colour, and cut. Our team always strives to provide top-notch services and create amazing results for our clients.

We are also happy to hear that you enjoyed our relaxing back massage and head massage at the shampoo chairs. We believe that a visit to the salon should not only leave you looking great but also feeling relaxed and rejuvenated.

Thank you for your recommendation of Casey and our Team Director. It's reviews like yours that motivate and inspire us to continue providing exceptional services.

We can't wait for your next visit with us!

Best regards,
The team at Zappas Caversham

Lovely treat.

Shirley Donaldson
11th Feb 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Very pleased with the style and cut. Very welcoming and friendly made me feel at home .

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Response from Zappas Caversham

Hi Shirley, thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you were pleased with your style and cut at our salon. It's our aim to make each and every one of our clients feel welcome and at home while in our chairs. We're happy that you felt that way during your visit. We can't wait to see you again and create another fabulous look for you!
Warmly,
The Zappas Caversham Team

Hayley continues to star

Cecilie Hodgson
10th Feb 2026
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

A relaxing hour with Hayley after a fraught day. Luxury is affordable at Zappsd

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Response from Zappas Caversham

Hi Cecilie,

Thank you for taking the time to leave a review. We are so glad that you were able to relax and unwind during your appointment with Hayley. We strive to provide luxury services at affordable prices for all our clients.

We hope to see you again soon and continue to provide you with a soothing and enjoyable experience.

Warmly,
The team at Zappas Caversham

Lovely hair color

Customer
6th Feb 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Had a great service done, love my new hair

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Response from Zappas Caversham

Dear Customer,

Thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you had a great service and that you love your new hair. We truly appreciate your kind words and we're so glad that you're happy with the result.

It's always our goal to make our customers feel and look their best, and we're so glad that we were able to achieve that for you. We hope to see you again soon for your next hair transformation!

Best wishes,
The Team at Zappas Caversham

Blow dry

Anne Moir
5th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Relaxing hair wash and head massage. Very pleased with blow dry

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Response from Zappas Caversham

Dear Anne,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a relaxing experience at our salon and that you were pleased with your blow dry. We strive to provide top-notch services to all of our clients, and we are happy that we were able to meet your expectations.

We hope to have the pleasure of seeing you again at our salon soon. Please don't hesitate to let us know if there is anything else we can do to make your next visit even more enjoyable.

Thank you once again for your kind words and support.

Best regards,
The team at Zappas Caversham

Erika Kirk

Erika Kirk
4th Feb 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Very professional friendly salon. Especially recommend Lilly who’s really understanding my always changing needs of hair colouring and delivering a fantastic job every time. Thank you Lilly

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Response from Zappas Caversham

Hi Erika,

Thank you so much for taking the time to leave us a review! Our team at Zappas Caversham really appreciates your kind words about our salon and Lilly's services. We're glad to hear that she was able to understand and fulfill your changing hair colour needs. We strive to provide top-notch service and it's always great to hear when we've succeeded!

We look forward to seeing you again soon and providing you with another fantastic experience. Thanks again for choosing Zappas Caversham.

Best,
The Team at Zappas Caversham

Safe space

Rachel Harman (Caversham)
4th Feb 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Always a joy to come to the salon and see Lily. From the time I walk in until I leave it’s a haven! And of course an amazing stylist, great company, coffee and of course biscuits. See you soon

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Response from Zappas Caversham

Hi Rachel! Thank you so much for your kind words about our salon and Lily. We are happy to hear that your experience with us is always a joy and that you feel relaxed and welcomed from the moment you walk in. We are lucky to have Lily as part of our team and we will make sure to pass along your compliments to her.

We also love providing our clients with delicious coffee and biscuits to make their visit even more enjoyable. We can't wait to see you again soon and provide you with another amazing and relaxing experience.

Take care and see you soon!

The team at Zappas Caversham

Covering gray roots

Eileen Wallace
4th Feb 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Tallulah, mentored by excellent colourist/ stylist Carly, did an excellent job colouring my roots. Tallulah was meticulous, organised, through and tidy with the application of the dye, and has a lovely personality.
Tallulah along with her mentor Carly and Allison are a credit to the Zappas Team, Caversham.

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Response from Zappas Caversham

Dear Eileen,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a great experience at our salon with Tallulah as your colorist and Carly as her mentor. It's wonderful to know that you were happy with the color of your roots and that Tallulah's precise and tidy application left you satisfied.

We couldn't agree more that Tallulah, Carly, and Allison are all fantastic members of our team. Thank you for recognizing their hard work and dedication to providing excellent service to our clients.

We look forward to seeing you again at Zappas Caversham for your next appointment.

Warm regards,
The team at Zappas Caversham

Highlights appointment

Mrs Alexandra Tepechina
31st Jan 2026
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Hayley always goes extra mile to have all the requests and concerns addressed and make a customer happy. My hair looks lovely ! Thank you Hayley!

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Response from Zappas Caversham

Dear Mrs. Alexandra,

Thank you for taking the time to leave such a kind and positive review. We are thrilled to hear that Hayley went the extra mile to ensure your requests and concerns were addressed, and that you left our salon feeling happy with your hair. At Zappas Caversham, we make it our priority to provide exceptional service to all our customers and we appreciate your feedback.

We will be sure to pass along your lovely words to Hayley. We know she will be delighted to hear that she made a difference in your experience with us. We can't wait to see you again in the salon.

Kind regards,
The team at Zappas Caversham

good services

Enrica Queck
30th Jan 2026
Team Member: Carly
5.0

very nice hair

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Response from Zappas Caversham

Hi Enrica,
We are thrilled to hear that you had a lovely experience at our salon! Thank you for leaving us such a kind review. We are so glad that you were happy with your hair.
We hope to see you again soon for your next appointment.
Thank you for choosing us!
Best,
The team at Zappas Caversham

Another fantastic treatment and cut

Janet Weekes
30th Jan 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily surpassed herself again!!! I had the premier treatment, blowdry and cut.
Lily has been helping me with my transition from relaxed hair to natural. She has been very patience and I appreciate the advice each time I visit the salon.

Thank you Lily

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Response from Zappas Caversham

Dear Janet,
We are so glad to hear that you enjoyed your premier treatment, blowdry, and cut at our salon. Lily is an incredibly talented and patient stylist, and we're happy to hear that she has been able to help you with your hair transition. We genuinely appreciate your kind words and are grateful for the opportunity to provide you with quality service. Thank you for choosing our salon and we look forward to seeing you again soon!
Best regards,
The team at Zappas Caversham

Salon invitation

Hannah Brown
27th Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I first came to Zappas in December as I received the salon invitation. I got put with Carly and honestly couldn’t be happier. She knew exactly what I wanted when I didn’t even know what I wanted. She brought my vision to life and made me feel so relaxed and comfortable. I couldn’t fault her and had the best experience :)

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Response from Zappas Caversham

Hi Hannah,

We are thrilled to hear that your experience at our salon with Carly was such a success! It's always our goal to bring our clients' visions to life, and we are so happy that she was able to do that for you. We pride ourselves on creating a relaxing and comfortable atmosphere for our clients, so we are glad that you felt at ease during your visit.

Thank you for taking the time to share your positive feedback with us. We look forward to seeing you again at our salon.

Best,
The Zappas Caversham Team

Amazing every time

Sue N
27th Jan 2026
4.5
Appointment verified by SaloniQ Software

I am 100% happy every time I walk out of Zappa’s Caversham after my 8 week appointments. My hair is cut to precision after the best products tailored to my needs are recommended /purchased leaving what was dead, dry snapped Brazilian blow dry hair (done at a competitor salon ) only 5 months ago to what is now, thanks to the magic worked at Zappas beautiful silky glossy, shiny healthy hair. I have never in my whole life had hair in such fantastic condition. The products are more expensive than high street chemists etc but wow these are premium products giving premium results on a perfectly styled hair. I have today had a nano keratin blowdry lasting four hours and wowwww my hair is stunning. I cannot recommend this salon highly enough. I won’t go anywhere else now

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Response from Zappas Caversham

Hi Sue, thank you for your kind words about your recent visit to our salon. We are thrilled to hear that you are 100% happy every time you leave Zappas Caversham. Our team takes great pride in providing precision haircuts and tailored product recommendations for our clients. We are delighted to hear that your hair has transformed from dry and damaged to silky, glossy, and healthy, thanks to the magic worked at our salon. We understand that our premium products may be more expensive than high street chemists, but we believe in using only the best to achieve premium results for our clients. It was a pleasure having you in for a nano keratin blowdry, and we are so happy that you are loving your stunning hair. Thank you for choosing our salon and we look forward to welcoming you back for your next appointment. Best regards, the team at Zappas Caversham.

Amazing!

Mia Broun
27th Jan 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

I was a model for tallulah and oh my god she did an amazing job! I love how she shaped my fringe round my face and make sure my layers was all equal! She made sure to tell me everything she was doing can’t wait to come back in

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Response from Zappas Caversham

Hi Mia,

Thank you so much for leaving such a lovely review about your experience at our salon. We're thrilled to hear that Tallulah did an amazing job and that you love the way she shaped your fringe and layers. It's always our goal to make sure our clients leave feeling happy and satisfied with their hair.

We can't wait to welcome you back for your next visit! See you soon.

All the best,
The team at Zappas Caversham

Wonderful Personalised Hair Makeover

Tracey Banahan
21st Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly was very friendly and immediately put me at ease. She asked lots of questions about my hair type, what I hoped for from 3 pre-paid appointments and gave advice on options based on my answers and treatments available. I thoroughly enjoyed my visits and love my new hair colour.

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Response from Zappas Caversham

Hi Tracey,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Carly at our salon. It's wonderful to know that she was able to make you feel comfortable and provide you with helpful advice.

We always strive to listen to our clients and cater to their specific hair needs, so we're delighted to hear that you enjoyed your visits and love your new hair color.

We look forward to seeing you again for your next pre-paid appointment and continuing to provide you with exceptional service. Thank you again for your kind words.

Warmly,
The team at Zappas Caversham

Fantastic

Mrs Mandy Harlow
16th Jan 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

From walking into this salon the whole experience was so good. All the staff were attentive. My stylist was also a mentor testing the young girls, she was so kind and caring towards them. It was a pleasure to see their attention to all. Thank you so much, I couldn’t praise them enough
Mandy Harlow

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Response from Zappas Caversham

Dear Mandy,

We are delighted to hear about your positive experience at our salon. Our team at Zappas Caversham prides ourselves on providing exceptional service to all our clients.

We are glad that you enjoyed the attentiveness of our staff and the care and kindness shown by your stylist and mentor. We take great pride in our mentoring program and it's wonderful to hear that it was a pleasure for you to witness.

Thank you for your kind words and praise. We appreciate your support and are grateful for your feedback. We look forward to welcoming you back for another wonderful experience.

Best regards,
The team at Zappas Caversham

Model Day

Sandra
14th Jan 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Very nervous as never had a trainee before. Tallulah was calm and patient with me and did not push for anything I wasn’t sure of. She was focused, kind and making sure I was happy at each stage of the process. I have no doubt she will pass her exams with amazing results. Thank you Tallulah ❤️

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Response from Zappas Caversham

Hello Sandra,

Thank you so much for taking the time to share your experience with us. We are so happy that you enjoyed your service with Tallulah. It means a lot to us that you felt calm and comfortable during your visit.

Tallulah is a dedicated and talented trainee who takes great pride in her work. We are thrilled to hear that she made sure you were happy with each step of the process. We have no doubt that she will excel in her exams.

It was a pleasure having you at our salon and we hope to see you again soon. Thank you for choosing us.

Best,
The team at Zappas Caversham

First visit

Emily Gingell
13th Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Had a great first experience
Carly was amazing spoke through everything
Hair looks amazing
Really great atmosphere

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Response from Zappas Caversham

Hi Emily,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great first experience with us at Zappas Caversham. We strive to create a positive and welcoming atmosphere for all our clients, and we're happy to hear that our stylist Carly provided excellent service and communication during your visit. We're also glad to know that you're happy with your new hairdo. We hope to see you again soon at our salon.

Best regards,
The team at Zappas Caversham

Excellent service

Janet Weekes
3rd Jan 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lilly has been great. Giving me advice about a range of hair products that is suitable for afro caribbean hair. She treated and cut my hair really well. I would highly recommend her. Thank you Lilly.

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Response from Zappas Caversham

Hi Janet, thank you so much for leaving a positive review for our salon. We are delighted to hear that Lily provided excellent service and gave you helpful advice for your hair. We take pride in having a team of stylists who are knowledgeable and skilled in working with a range of hair types. We truly appreciate your recommendation and we look forward to seeing you again at Zappas Caversham. Warmly, The Zappas Caversham team.

Hair

Mary Owens
24th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I’ve had my hair done with Casey today. I am absolutely delighted with the results not only is she professional at her job, her personality shines through. I am so grateful having her as my Hair Stylist, because of her excellent work I get all the nice complaments about my hair . 😊

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Response from Zappas Caversham

Dear Mary,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a wonderful time with our stylist, Casey. Your kind words mean a lot to us and we will be sure to pass them along to Casey.

At Zappas Caversham, we pride ourselves on providing a professional and personalized service to our clients. We are delighted to hear that Casey's skills and personality shone through, leaving you delighted with the results.

Thank you for trusting us as your go-to hair salon. We look forward to welcoming you back for your next visit.

Best regards,
The team at Zappas Caversham

Treated like a queen for the day!

Dianne Caskie
20th Dec 2025
Team Member: Lily
5.0

Absolutely fantastic outcome - thank you Lily! Would recommend her to anyone! Did colour and cut on me and cut and curl on my 6 year old daughter who is in love with her new cut and curls! She was very patient with my little girl so much so she didn’t want to leave the salon as she felt like a queen ❤️

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Response from Zappas Caversham

Hi Dianne, we are thrilled to hear that you had a wonderful experience at our salon and thank you for taking the time to leave us a review! Lily is truly talented and we are so glad that she met your expectations for both your colour and cut, as well as your daughter's cut and curls. We always aim to make our clients feel like royalty during their visit and we are delighted that your little girl felt like a queen. We appreciate your recommendation and look forward to welcoming you both back to our salon in the near future. Take care, Team at Zappas Caversham.

Lovely experience as always

Emma Sayer
19th Dec 2025
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

As always love my 8 weekly visits. I have been coming to Zappa’s all my life (40years!) and now feel like the team in Caversham are friends. Wouldn’t go anywhere else

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Response from Zappas Caversham

Hi Emma,

Thank you so much for your lovely review! We are thrilled to hear that you have been a loyal customer for over 40 years, and that our team in Caversham have become like friends to you. It's always a pleasure to have you visit us every eight weeks.

At Zappas, we strive to create a welcoming and friendly atmosphere for all our customers, and we are glad to know that this has been your experience. We look forward to continuing to provide you with excellent service during your future visits.

Thanks again for your support and for choosing us as your go-to salon. We appreciate you!

Best regards,
The Zappas Caversham team

Very professional and affordable experience

Aneta Whitbreab
16th Dec 2025
5.0

Thank you for beautiful cut

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Response from Zappas Caversham

Hi Aneta, Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a beautiful cut at our salon! Nothing makes us happier than knowing our clients are satisfied with their experience. We look forward to seeing you again soon for your next hair appointment. Best regards, The Zappas Caversham Team

Cut and finish

Zoe Zaltush
16th Dec 2025
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience and Jessica and the team looked after me beautifully. Loved the hair treatment and my cut is very manageable after washing. Jessica was very professional and thank you for the fringe tip.

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Response from Zappas Caversham

Hi Zoe,

Thank you for sharing your lovely review of your visit with us at Zappas Caversham! We're so happy that you had a wonderful experience and that our team, especially Jessica, took great care of you. We're so glad you loved your cut is easy to manage after washing. We will be sure to pass on your compliments to Jessica for her professionalism and for sharing that fringe tip with you.

We can't wait to welcome you back for your next visit and give you another fantastic experience at Zappas Caversham.

Warmly,

The Zappas Caversham Team

Fantastic

Noemi
13th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was fantastic! I wanted to cut my long hair for something short and fun and have green colour added to the ends. Lily walked me through the options patiently and was lovely. I now I have a great haircut with the green colour I imagined

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Response from Zappas Caversham

Hi Noemi,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you had a fantastic experience with Lily at our salon. She is truly skilled and we will make sure to pass along your kind words.

We are thrilled that Lily was able to guide you through the process of cutting your hair and adding a fun green colour. It sounds like your new haircut and color turned out just as you imagined. We are always here to help you achieve the look you want!

Thank you again for your support and for choosing our salon. We can't wait to see you again soon.

Best wishes,

The team at Zappas Caversham