Disappointed
Hi, I’d like to make a complaint about my recent experience.
In one of your branches in Blanchardstown. I had an appointment at 3:30 today.
The lady who did my eyebrows was extremely rude and unprofessional throughout the appointment. I politely asked her to follow my natural eyebrow shape and to make sure the tint would be noticeable but still look neat and well-finished. Unfortunately, that wasn’t the case at all.
The final result looks very poorly done—honestly, it looks like I tried to draw my eyebrows on myself and didn’t even finish them properly. The shape isn’t what I asked for, and the overall finish is messy and uneven.
I’m really disappointed, not just with the result but also with how I was treated during the appointment. I expected a much higher standard of both service and professionalism.
I’d appreciate it if this could be addressed, as this experience was far from acceptable.