I just arrived and asked the question. I found all the staff very friendly especially the young lady who cut and styled my hair. The BEST thing of all was she LISTENED to what I said and did exactly that. I also asked about colour correction she was very knowledgeable and explained it all. She advised I would need to see the colour professional which I could just pop in and speak to her. Fantastic service with an abundance of customer care. And on top of that FAB COFFEE