Boilerhouse Hair and Beauty Salon Jesmond

9 Acorn Rd, Newcastle upon Tyne, Tyne and Wear, NE2 2DJ

About us

Boilerhouse was born from the creative vision of Kim Le-Neveu and Steve Jones, hairdressing heavyweights with over 30 years salon experience apiece. In their early careers both spent time with Vidal Sassoon, with Steve developing managerial experience at the South Molton Street branch and Kim teaching at the renowned Vidal Sassoon Academy.
The pair then spent 3 years touring the Far East, delivering training seminars on the latest hair techniques and styles. Before returning home the pair spent time in Australia, becoming involved in fashion and photography work for top magazines.
On returning home, Kim and Steve found themselves in great demand; the logical next step was to open their own premises. Boilerhouse opened its doors in Newcastle in 1985 and rapidly established a well-earned reputation as a leading salon in the region.
Boilerhouse has since gone from strength to strength, with Kim as the head stylist / trainer and Steve taking on the role of full-time salon manager. The salon has consistently proved to be a hit both with customers and within the fashion world. The team are regularly involved in fashion events, with Boilerhouse cuts and styles being published in most major national and international hair magazines.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.89
1,067 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Rubbish

Arabella smith
19th Dec 2023
1.0

I came in asking for length of my hair and my bangs redone. I left with a square on my forehead and curled hair (my “bangs” were not curled for some reason?) and I paid £60. This is ridiculous, a joke and I’m appalled with the expenses compared to the service quality. I will NEVER be coming back; the woman styling my hair completely ignored my requests to leave my bangs long enough to tuck behind my ears and instead gave me a recreation of my 2021 lockdown fringe. I’m completely devastated and I want my hair back.

Service
Value
Result
Cleanliness
Atmosphere

Excellent salon

Rebecca
17th Sep 2023
5.0

I have recently had a balayage done by Gabi and and a cut by Vicky. So pleased with the results. They have done a wonderful job of my hair.

Service
Value
Result
Cleanliness
Atmosphere

Excellent salon and service

Jo C
13th Apr 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I have been coming to Jo for a number of years and I love her enthusiasm for what she does. She always takes him to listen to your cut/colour thoughts, but is great at offering her own advice (which is always spot on!). She had some really helpful suggestions about a colour change this visit and I am totally delighted with the results. Thank you so much, from another Jo!

Service
Value
Result
Cleanliness
Atmosphere

Great as always

Susie
7th Apr 2023
Team Member: Vicky
5.0

Vicky is brilliant. Does miracles with my horrible thinning hair!
Very reliable and sensitive to customers needs.
Would recommend whole heartedly

Service
Value
Result
Cleanliness
Atmosphere

Lovely first visit

John Baig
6th Apr 2023
Team Member: Zarah
4.5
Appointment verified by SaloniQ Software

Really helpful, nice place to visit, cut was great, advice was great. Will come again. Thanks.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Sally Goodison
5th Apr 2023
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Fantastic service and she did an amazing job. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Another Great Visit

Alex Robinson
4th Apr 2023
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Excellent customer service today from Izzie and your junior stylist team. I don’t know the name of the lovely girl who usually washes my hair, but she’s always very gentle, patient, and personable! Lovely to see Felix in person today too. He’s very professional and gave a great first impression. (I’m awful at writing reviews!) Best of luck and thanks again!

Service
Value
Result
Cleanliness
Atmosphere

First class

Justine Nichol
4th Apr 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

First class service as always - highly recommended

Service
Value
Result
Cleanliness
Atmosphere

Cut & Colour

Jane Dodds
3rd Apr 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Another fabulous cut & highlights from Michael. Wouldn’t go anywhere else!

Service
Value
Result
Cleanliness
Atmosphere

Hair

Tracy Macfarlane
1st Apr 2023
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Good service, lovely friendly atmosphere, hair, Zarah always does a good job, been coming here since around 2014, wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Jenny Varley
31st Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Thank you so much for the wonderful work you do! I always come away from the salon loving my hair and feeling refreshed. Molly is such an asset to your team and is amazing at what she does. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Cut and finish

Valerie Sutherland
29th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous hair cut, as always. All staff very friendly.

Service
Value
Result
Cleanliness
Atmosphere

First time at the Boilerhouse

Julie Mcculloch
26th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Amazing. I am so impressed with the whole experience. The lovely girl who washed my hair gave the best head massage. Vicky is an amazing stylist. I love my hair. Found my new salon. Thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Obsessed

Hannah Parry
26th Mar 2023
5.0
Appointment verified by SaloniQ Software

Copper and blonde balayage on brunette hair by Becky. I’m obsessed, it’s amazing she did a fab job. Really friendly and happy too, great experience!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Hair cut and colour

Catherine Dias
25th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky and Gabi both brilliant.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

The wonderful Nina

Lynne Heron
24th Mar 2023
Team Member: Nina
5.0
Appointment verified by SaloniQ Software

As usual Nina was fantastic. Skilfully turned me from looking as though I’m wearing a sheepskin hat, to looking remarkably stylish! Thanks Nina, you’re fabulous.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Overdue cut

David Maxted
23rd Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Great shampoo and head massage great cut and style

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Great salon

Allison Maxted
23rd Mar 2023
Team Member: Zarah
5.0
Appointment verified by SaloniQ Software

Great atmosphere excellent stylist very attentive

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Perfect

Kerri Smith
23rd Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Over the moon with my hair! Molly really listened to what I wanted after months of dissatisfied cuts at a previous salon. Thank you Molly ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Cut and blow dry

Sue Fenwick
21st Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fab as always ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Great Salon and stylist

Dawn Rowley
18th Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

My hair needed to be restyled. Very pleased with the cut. Molly was also very helpful explaining how to blow dry it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Makeover

Anonymous
18th Mar 2023
4.5

Wonderful feel like a new person . Jo is a great stylist and took extra care with my cut .

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Post perm

Sarah Klenka
18th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky and the staff were kind, professional and friendly would definitely come back again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Try to top this experience

Anonymous
16th Mar 2023
Team Member: Vicky
5.0

Excellent service and attention from all members of staff, from the stylist, colour technician and juniors trainees.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Love it!

Kate Cherednichenko
16th Mar 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

I’m really enjoy spending time in Boilerhouse Jesmond! Amy is nice and professional. I’ll planing visit this place again soon. Thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Thank you

Theresa Kelly
16th Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

As always I left the salon with a great haircut. I love the relaxed atmosphere in the salon while knowing how professional and competent all the stylists are. Molly is great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Got a fringe

Rosie Love
15th Mar 2023
5.0
Appointment verified by SaloniQ Software

My stylist was so patient with me and gave me such a good haircut. Thank you so much! Will definitely go again

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Excellent

Michelle Reed
12th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I had never been before and my daughter had recommended the salon I was Made to feel very welcome. Vicky took the time to ask questions, listen to what I thought and the pictures I had brought in and was so friendly . Vicky brought Gabby over to discuss my colour and I have booked a future appointment for this . Great service loved my hair cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Great service

Rebecca Hates
11th Mar 2023
5.0
Appointment verified by SaloniQ Software

Chatty, smiley and welcoming staff. Hadn’t done much to my hair before but after getting layers, they did an incredible job. I will definitely be coming back

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Fantastic

Martina C
11th Mar 2023
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Great service and beautiful outcome

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Lovely Service and result

Natalia
10th Mar 2023
5.0
Appointment verified by SaloniQ Software

I received a lovely service at this salon, Becky cut my hair exactly how I like it. I'll definitely be coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Blow dry

Helen Mcfredrick
10th Mar 2023
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Really lovely time spent with Izzie and the others!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Amazing HD brows

Jess Grundy
9th Mar 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

I got HD brows for the first time and they look amazing! Great colour shape and makeup used! Can’t recommend enough and incredible price and service! Lots of advice as well on how to look after my eyebrows after too much lamination had ruined them! Will definitely be coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Hair styling

Denize Kirk
9th Mar 2023
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

Cannot praise Izzy enough . She does an amazing cut and really listens to you about your hair and any concerns . Very pleased with the hair cut and a lovely salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Lovely experience

Jill
9th Mar 2023
Team Member: Vicky
5.0

Great haircut as always. Better than any therapy session.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Hair cut and blow dry

Rebecca Wilson
8th Mar 2023
5.0
Appointment verified by SaloniQ Software

Friendly staff, very professional

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Great interview haircut

Joanne Mason
7th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fab as always and I got the job too

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Excellent!

Summer ready air!

Sally Craig Lyon
5th Mar 2023
Team Member: Gabi
4.5
Appointment verified by SaloniQ Software

Lovely Gabi strikes again! Super happy with my change to a lighter shade for the lighter days.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Highlights

Wimon Evans
4th Mar 2023
Team Member: Gabi
5.0
Appointment verified by SaloniQ Software

Really love it she do very good ? not sure about her name the one who do my hair she tiny wear glasses ? lovely and friendly thank you ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Another great cut

Steve Nutt
4th Mar 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get a haircut at the Boilerhouse! Thx Michael!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Perfection

Elizabeth Purcell Smith
4th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, a completely enjoyable total experience. Thank you everyone!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Eyebrow shape and tint

Christine Todd
3rd Mar 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent as usual, including the chat.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Eyebrow shape and tint

Christine Todd
3rd Mar 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent as usual, including the chat.

Service
Value
Result
Cleanliness
Atmosphere

Great experience

Pam Field
3rd Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always a great experience. Hair wash and head massage really relaxing. Vicky cheerful and chatty as ever...always have a great conversation. Hair cut excellent, lasts well, highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Lovely haircut

Kay Yoxall
1st Mar 2023
Team Member: Margaret
5.0
Appointment verified by SaloniQ Software

As always a professional, personal appointment with Margaret, who always makes a fabulous job of my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Friendly but didn't listen to me at all

Charlie Vagg
1st Mar 2023
3.0
Appointment verified by SaloniQ Software

I'd hears great things from friends, and was excited to treat myself to a haircut as I can't afford it often. I told my stylist that I was growing out a mullet and wanted it tidied up and thinned out. But all she heard was mullet so cut one back in. Several times I said I don't want a mullet and she said yes that's fine, but continued to cut it in. She also didn't listen to what I was saying generally as she was asking me about myself and kept assuming I was a university student to which I said I wasn't, then 10 mins later asked me what I studied at university. She was obviously distracted and after several times trying to correct her I just accepted that she'd cut my hair as she did and it was too late, and I'm not the person to make a fuss in the moment but I would suggest making sure you listen to your customers about what they want and checking in. I understand my stylist was probably distracted but when paying up to £50 for a professional haircut I'd expect to be listened to at least.

Service
Value
Result
Cleanliness
Atmosphere

First Visit

Kim Lilley
28th Feb 2023
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

My first visit, definitely won’t be my last! Sophie was absolutely brilliant, she understood what I wanted from my incredibly poor description. She gave me great advice about the hair products I use and how I can manage my hair better. She talked me through doing my hair myself, in a really easy to understand way. The salon is gorgeous and everyone that I spoke to was super friendly and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Fabulous service!

Holly Bradley
27th Feb 2023
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Delighted with my cut & blow dry!
Sophie took the time to ask me how I would like my hair styled.
Excellent service, thank you ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !

Cut and colour

Patricia Bolland
22nd Feb 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Brilliant as ever thanks ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thanks !

Amazing!!

Amy Williams
22nd Feb 2023
Team Member: Izzie
5.0
Appointment verified by SaloniQ Software

The best haircut i've ever had! Exactly what I asked for and she couldn't have been more helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair and Beauty Salon Jesmond

Thank you !