Boilerhouse Hair Salon Ouseburn

Ground Floor Unit 3, Maling Court Union Street, Newcastle upon Tyne, Tyne and Wear, NE2 1BP

About us

When Kim Le-Neveu and Steve Jones opened the doors at Boilerhouse Jesmond way back in 1985, who could’ve predicted that business would be such a success and that hairdressing would very much become the family trade?

Now over 30 years on, after much renovation and expansion at the Jesmond site, and with son Felix and niece Saskia a firm part of the team the time has come to branch out with a brand new Boilerhouse to add to the family!

Felix certainly inherited his parent’s passion for business and hairdressing and has long dreamed of opening a new site for Boilerhouse. Now, alongside cousin Saskia and a small, hand-picked team, this dream has become a reality and the new generation of Boilerhouse has been born.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Reviews

4.93
629 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Friendly and polite staff

Paul Harker
19th Jun 2019
5.0
Appointment verified by SaloniQ Software

Very nice salon and friendly people thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Glad you had a good visit Paul! Hopefully see you soon

Great as always

Daniel Doig
19th Jun 2019
Stylist: Isaac
5.0
Appointment verified by SaloniQ Software

Spot on

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Daniel glad you enjoyed your visit

Relaxing salon with friendly staff

Jean Smith
18th Jun 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

amazing haircut and colour from Sally who was very friendly and made the experience all the more relaxing. Would recommend Sally and salon to everyone.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Hi Jean, thanks for your lovely review. I will pass your comments into salon and the team. Hope to see you again soon!

Fabulous Friday at The Boilerhouse, Ouseburn.

Grace Jackson-Wylde
14th Jun 2019
Stylist: Hope
5.0
Appointment verified by SaloniQ Software

My sister and I have had a fabulous afternoon at ‘The BoilerHouse, Ouseburn’. We both had highlights and lowlights by the lovely Hope and Saskia. We were welcomed to the salon by Elle who was so friendly and professional. We felt very well cared for throughout our visit and love our hair, particularly my fantastic bouncy blow dry by Elle. We will most definitely be back. Thank you all so much for getting us wedding ready in time for this weekend! Grace & Sophie x

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

We are very happy you guys enjoyed your experience on Friday! Hope you have a fab weekend and see you soon

Wonderful as assists

Catherine Ellis
14th Jun 2019
Stylist: Felix
5.0
Appointment verified by SaloniQ Software

I've been coming to Boilerhouse for almost a year, and I wouldn't go anywhere else. It's a great place with a lovely atmosphere, everyone is super talented and friendly, and Felix has made my hair better than it ever has been before. Totally worth it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Catherine for your kind words, hope you have a fab weekend

Trim

Bethan Cadogan
12th Jun 2019
Stylist: Felix
5.0

Staff are always lovely and hair always looks and feels healthy afterwards

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Glad you enjoyed your haircut Bethan. Hope to see you again soon

Maxwell Thompson

Victoria Thompson
11th Jun 2019
Stylist: Felix
5.0
Appointment verified by SaloniQ Software

Excellent customer service. Very friendly and welcoming as always. Great with kids. Very happy with the haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Always enjoy seeing Max. Hope you guys have a good weekend

Colour

Sarah Rose
4th Jun 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Absolutely dream salon
Love my hair it’s the best it’s ever been
Highly recommend Sally and the team at Boilerhouse
Been few times now my new comfort One always feel great when I leave
Thank you ????

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

So pleased you enjoyed your recent visit, see you again soon :)

Gents hair cut

Cameron Tait
4th Jun 2019
Stylist: Felix
5.0
Appointment verified by SaloniQ Software

Great service, friendly staff too

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

thanks cameron, look forward to seeing you next time

Fantastic colour

Amanda Gardner
1st Jun 2019
Stylist: Saskia
5.0
Appointment verified by SaloniQ Software

Always a fantastic experience go into the shop with dull hair. come out with a precise cut graduated bob and shiny new colour love it thank you see you next time x

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

We are so happy you enjoyed your appointment and like your new hair ????

Upset

Jessica Hemrose
30th May 2019
3.5
Appointment verified by SaloniQ Software

***** was great. And we discussed a new style. I emphasised that I wanted to keep the length at the front. I also warned that my hair sori ha up a lot when it drys. I have gone from having low maintenance shoulder length hair, to ear length hair which requires styling every morning. I have never styled my hair. It’s curly! I’m terrified, about the wedding I am going to tomorrow and I want to cry every time I look in the mirror.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Hi Jessica, we are so sorry you are not happy with your new haircut. We will offer you a free haircut on your next visit with a different stylist to try and compensate for your bad experience. Please mention this when booking. Kind regards Boilerhouse

Beauty treatments

Barbara Berg
29th May 2019
Stylist: Nicole
4.0
Appointment verified by SaloniQ Software

I thoroughly enjoyed my treatments , but was told before I booked that beauty treatments, like gel nails, we’re on half price!? I paid full price when I got to check out , and was more than surprised ! I am always on tight budget and this was a treat for me at half price ! Absolute extravagance I should not have had at full price ! Hannah was very professional and did s good job considering work space .

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Hi Barbara. We are sorry you got a nasty surprise regraded the price of your beauty treatments. We only offer 50% on gel nails and no other beauty treatments currently so we aren’t sure how somebody got that wrong. We will be running different beauty offers every month when we expand upstairs soon so keep an eye out for this. Kind regards Boilerhouse

Simply the best

Maureen
24th May 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Sally is the absolute bees knees - she just knew instinctively what I wanted and restyled my hair effortlessly. Delighted with my new style -seriously the best cut I’ve had in years! Lovely laid back vibes in the salon too - v friendly - I’ll be back !

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Hi Maureen, so happy to here you enjoyed your visit! I’ll pass your kind words onto sally

Fantastic service and lovely staff

Joeanna Wild
24th May 2019
Stylist: Isaac
5.0
Appointment verified by SaloniQ Software

I enjoyed every min of my appointment. Isaac was knowledgable and friendly and did a fantastic job - thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Joeanna, can’t wait to see you again soon

Fab as per!

Molly Purvis
23rd May 2019
Stylist: Hope
5.0
Appointment verified by SaloniQ Software

Great, thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Molly, hope to see you again soon

Brow wax and tint

Steph Outram
22nd May 2019
5.0
Appointment verified by SaloniQ Software

I had my brows waxed and tinted this evening and they look fab , and a lot cheaper than where I was going in town. . The staff here are always friendly and would recommend both beauty and hair services.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Steph, see you soon

Fabulous cut

Penny Taheri
18th May 2019
Stylist: Sally
5.0

Always a great experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Lovely to hear, thanks Penny

Amazing as always

Kate Pounder
11th May 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Relaxed feel to the salon. Always impressed with my colour and style. Love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thank you so much, hope to see you soon!

Best salon in newcastle

Ross Graham
9th May 2019
5.0
Appointment verified by SaloniQ Software

Great service as always, best place in Newcastle for men’s and women’s haircuts

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Ross, great catching up!

Highly recommend this salon

Deborah Henderson
7th May 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Always relaxed atmosphere where everyone is friendly and service is second to none.
Wouldn’t have my hair done anywhere else. Always fantastic results - love both colour and style . Thank you again .

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks so much, really happy you enjoyed your visit with us!

Very pleased

Isla Newton
5th May 2019
Stylist: Felix
5.0
Appointment verified by SaloniQ Software

Always happy with how my hair turns out when Felix does it, love this salon and everyone is extremely friendly and welcoming!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Isla, finally got it platinum :)

Toda, first cut after chemotherapy....

Anonymous
4th May 2019
Stylist: Sally
5.0

Lovely thoughtful, caring Sally...
Loving my new pixie.....

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thrilled you love your new cut. See you again soon

Toda, first cut after chemotherapy....

Anonymous
4th May 2019
Stylist: Sally
5.0

Lovely thoughtful, caring Sally...
Loving my new pixie.....

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

So happy you enjoyed your appointment. look forward to seeing you again soon

Great visit

Josie Rose
4th May 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Sally is the ultimate professional!

It’s such a pleasure coming to Ouseburn for a haircut.
Sally always listens and advises on the best cut .. I have no fear when the scissors are in her hand !!!!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for the lovely feedback Josie, hope to see you soon

Great visit

Josie Rose
4th May 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Sally is the ultimate professional!

It’s such a pleasure coming to Ouseburn for a haircut.
Sally always listens and advises on the best cut .. I have no fear when the scissors are in her hand !!!!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Glad you enjoyed your visit Josie, look forward to seeing you again soon

Perfect as always

Emily Budd
3rd May 2019
Stylist: Hope
5.0
Appointment verified by SaloniQ Software

2nd time getting balayage with Hope. Always perfect ! Wouldn’t go anywhere else. Thank you so much x

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

You're so welcome Emily, thank you for your review x

Hair cut

Anonymous
2nd May 2019
Stylist: Felix
5.0

Felix was recommended by my brother in law,he’s in the business.

I first had my hair cut here about 9 months ago,it was simply the best haircut I’d had.

I have been going back ever since,I’ve used other well known longer established salons prior but I honestly don’t think they have a patch on Felix.

The staff are professional but more importantly friendly

The salon has a very friendly warm atmosphere,there not up themselves at all.

Possibly a bit more expensive but like everything else in line...YOU GET WHAT YOU PAY FOR.

I would 100% recommend you try this place,you won’t regret it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your kind words, glad you liked

Hair cut

Anonymous
2nd May 2019
Stylist: Felix
5.0

Felix was recommended by my brother in law,he’s in the business.

I first had my hair cut here about 9 months ago,it was simply the best haircut I’d had.

I have been going back ever since,I’ve used other well known longer established salons prior but I honestly don’t think they have a patch on Felix.

The staff are professional but more importantly friendly

The salon has a very friendly warm atmosphere,there not up themselves at all.

Possibly a bit more expensive but like everything else in line...YOU GET WHAT YOU PAY FOR.

I would 100% recommend you try this place,you won’t regret it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Many thanks for your detailed review. We're so pleased to hear you've been enjoying your Boilerhouse journey so far!

Excellent hair stylist

Gillian Lakey
1st May 2019
Stylist: Isaac
5.0
Appointment verified by SaloniQ Software

Visited Boilerhouse Ouseburn today
All the staff are genuinely lovely and was as ever sooo pleased with my cut and finish.
Thank you to my new stylist Isaac.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your review Gillian, hope to see you soon

Relaxing two hours

Lindsey Anderson
30th Apr 2019
Stylist: Isaac
5.0
Appointment verified by SaloniQ Software

I always love coming to the salon, such a relaxing atmosphere, Isaac always does an amazing job

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks, glad you enjoyed your visit and look forward to seeing you again soon

Very good service

Laura
30th Apr 2019
Stylist: Felix
5.0

Brilliant value for money with amazing student discount!
Felix is a lovely man and a brilliant hairdresser. He cut my hair precisely and exactly how I asked. No complaints at all , will definitely be back again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for you kind words Laura, look forward to seeing you again soon

Hair heaven

Lyn Ward
27th Apr 2019
Stylist: Sally
5.0
Appointment verified by SaloniQ Software

Really love this place - so glad it’s in the Ouseburn. Sally is super-talented, warm and funny and the results are always great. Everyone is welcoming and I love the cool, relaxed, quirky vibe.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for the lovely review Lyn! look forward to seeing you again soon

Always great

Emma Dickinson
26th Apr 2019
5.0
Appointment verified by SaloniQ Software

Been getting my nails done here for a few months now and I cannot complain. Great service and my nails always done to a brilliant standard. Would highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Emma, glad your happy with your nails and look forward to seeing you again soon

Love this place

Matt Tuft
26th Apr 2019
Stylist: Felix
5.0
Appointment verified by SaloniQ Software

Always great haircuts in a really chilled environment. Staff all super friendly and welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks for your great review Matt, much appreciated

Perfect

Kayleigh
12th Apr 2019
Stylist: Hope
5.0

Super friendly, professional and lovely!

Service
Value
Result
Cleanliness
Atmosphere
Response from Boilerhouse Hair Salon Ouseburn

Thanks Kayleigh, hopefully see you again soon