I booked and went for a 30 minute skin consultation, charged at £25. I wanted advice on what treatments were offered that could help my skin look and feel better. It was billed on the website as a personalised skin assessment. I arrived and was in an out in 10 minutes. The consultant didn’t look at my skin, she sat across a desk and reeled off a list of treatments they provide that I didn’t understand. I asked her why she hadn’t looked at my skin, so she then came closer. Didn’t remove my makeup or get down to my level even to look. She then insisted I paid the £25. I wouldn’t return and will not be taking any treatments with this organisation. I don’t expect to pay £25 for a list of treatments that are better explained on the website. I expected advice and recommendations. I hope they put my £25 to good use as they won’t be in business long treating clients this way.
