Sally Adams Aveda Lifestyle and Spa

10, Anyards Rd, Cobham, Surrey, KT11 2JZ

About us

Aveda sees beauty as a craft, not as a product result. Aveda beauty professionals are unique in the industry for their pursuit of a higher art: helping make their clients not only look beautiful but feel beautiful. This selfless quest to bring out the beauty in their clients through genuine care differs from beauty industry norms.

Sally Adams and Aveda are about caring for our guests needs whilst caring for the world in which we live. We believe in the harmonization of beauty and nature. We only use naturally derived and organic products. Aveda products are 95% naturally derived - some of the product range even more so. The Aveda Full Spectrum colour system is 97% naturally derived for permanent colour and 99% for semi-permanent. The colour system produces fantastic results and not only is it much kinder to your hair it is much kinder to the environment too.

Aveda believes that authentic beauty is one that works in harmony with the greater web of life. It does not qualify as beauty if it hurts any of the diverse life forms that the best beauty artist of all, Nature, created.


Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed


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Disappointing first experience

17th Aug 2023

I obviously didn’t have a great first experience so wanted to let others know. I contacted my local Aveda Salon on 7th August in Cobham to book Reflexology treatment and I had made it very clear to the staff member that I could do only 14th August due to child care issue. I had noted down the 14th on my calendar there and then so there wasn’t any confusion. I remember she was having problems on the system but that was soon corrected and she confirmed the date and time ( Monday 14th August to attend at 13:45-15:00pm). An email confirmation was sent which confirmed the time but not the date!
I went to my appointment for 13:45 on Monday as stated but was told that there must be some confusion and the appointment is actually on Wednesday 16th August! I told them I confirmed my appointment for Monday and I know I can’t have arranged the treatment for Wednesday as my husband is working. I arrange my appointment days when my husband is at home!

She started telling me that Reflexology gets booked up one year in advance and customers book months in advance so there is no way I was booked for Monday! Honestly, I’m not concerned how long in advance customers are booking up..I’m disappointed how this whole appointment was handled and the error is clearly on part of Aveda.
I didn’t go anywhere else on Monday incase I got stuck in traffic and didn’t want to miss the appointment. My whole day was wasted due to confusion surrounding this appointment.
I was sent a text reminder but I responded ‘yes’ to the time shown and didn’t see that it had 16th August on there otherwise I could have called the branch to tell them of this error.

All in all, just not pleased.