Coconut Hair

I had a most pleasant experience having my hair cut a week ago by Ricardo at Coconut hair salon in Cobham. I have compliments every day for the quality of my thick grey hair. The technique used to cut was such that I have never seen before in my sixty years, cutting a bit, then blow-drying it and then cutting more and blow-drying a bit again. I arrived at 0900 and left shortly before 1100, no colour or treatments or anything but a cut. I looked great and was absolutely thrilled. However after first wash discovered how incredibly badly the hair has been cut with little horns sticking out all over the place, the ends looking split (ive never had split hair) and uneven pieces all over the place. I called in to show them. receptionist agreed when I showed her and said I could expect a call from Ricardo same day. At end of day I returned to salon to find Ricardo outside on his phone. I gestured to him that I wanted to speak to him. He pretended not to have seen me and went back inside. I have left another message and have sent an email and he clearly has no intention of rectifying the huge mess he has made of my hair, nor refunding me. 89 pounds later I am incensed. I retract my review that I sent the day I had it cut. What a disgraceful way to treat a client.

Fab as always! Richard is brilliant.

Love my new look! Lucy the stylist has a great touch! Will def come back

Had a complete makeover! The hair looks absolutely gorgeous!

Awesome as always!

Had a wonderful experience at coconut salon by Richsrd. Nothing too much trouble. Brazilian blowdry exceptional second time now !

Lovely friendly salon. Riccardo one of the best cutters I’ve come across

Thank you for a a great colour and a lovely hair cut I will be back to you next time

As usual Lucy did a superb job! Everyone friendly and helpful

Ricardo is a genius!

As all ways, every part of the experience is superb.

Lucy transformed me from Shaggy Fat Frump to Holiday Ready Beauty!!!!

Ricardo has been doing my haircut for 3 years. Every single time I go there I absolutely love the result!!!!
It is just the best haircut I ever had!!!!

Roots done ✅ colour fab smooth blow dry excellent as ever

It was my first trip to the salon today. Great haircut, lovely salon and Ricardo was fab. Definitely going back!

Wasn’t happy with the colour of my hair so they quickly made me another appointment and changed it. Happy now. Thanks.

Took 12mths to get my hair long and 45mins for it to be 'trimmed' into a short style. So upset even though i've had a lot of great comments, what I asked for is the absolute opposite to what I've got. Sad day Everyone at the salon is brilliant so it's such a disappointment that despite a great consult, I've now got very short hair and whilst I agree it looks nice, it's absolutely not what I wanted or what we discussed.

Lovely hairdressers who give you such a warm welcome. Would highly recommend Lucy

Riccardo and his team are always courteious and professional they are provide a first class service

Excellent cut but disappointed with the colour

It was all very nice

Richard always fixes my hair colour often last minute. Does a mean up do as well!

Superb from arriving to leaving. Well done Lucy

One of those salons where you walk in.. feel totally at home...totally comfortable...lovely people...no pretences...combined with an ultra cool style and most importantly an amazing stylist...what more to ask for...

Riccardo always does a great job on my hair. He is never in a rush and takes his time to make sure it's right. I love the products they use and the fact that the colorant is all natural.
Also, the staff is great. Always happy and pleasant to be around. This is a fantastic salon!

I had the most beautiful colour done with Lucy today, and my hair really isn’t easy to colour- i am now a beautiful shade of chocolate, something i have been trying to achieve for years! Also, my cut with the Master himself, Riccardo, was perfect! Thank you once again coconut for a fantastic experience!!!

Great atmosphere and friendly environment.

Riccardo is the best , I love him x

Professional pleasant and quick.

Coconut is very friendly and gives a great service. Like the way my hair done and super easy location.

Great haircut by Richard, time and care taken. Thank you

Great haircut by Richard, time and care taken. Thank you

Great team of people. Riccardo knows how to cut hair.

I have known Riccardo for 10 years and he sets very high standards for himself and his staff, as a result I would have no hesitation recommending him or any member of his team.

Had a blow dry with Richard. Great styling and long lasting.Am really fussy about hairdressers having had blow drys that fell out immediately. Highly recommended

A very relaxing morning spent at Coconut having a colour, cut and blow dry. Thanks Richard for making me feel a million dollars!

Fab colour and cut as always by Richard

Had booked a blow dry but changed it for a cut too for a photo shoot .. some great advice on best cut for my hair type and great blow dry to suit being outdoors for our shoot. Thank you!

Lucy has given me a skillfully cut, stylish short hair cut and I will be back soon!

Friendly and highly professional- plus a decent cup of tea!!

Always a pleasure to see Riccardo and get a superb haircut. Having had a few bad experiences recently I will stick with Coconut from now on!

Always a great cut at Coconut in Cobham. Go in feeling a wreck come out chilled & feeling like a princess. Thank you Richard!

Absolutely no hesitation in recommending Coconut whatever your age or style. These are talented people who really know their stuff and who genuinely care about what they are doing for you. True professionals.

Great haircut, as usual, by Ric. Been going to him for the last 10 years and wouldn’t go anywhere else!

Fantastic salon, relaxed vibe and delicious cofffee. Richard my Hair Angel and never fails to create an amazing colour and style. Thank you Coconut Team, you rock xx

Richard did a great job as always! Always leave the salon happy ???? would definitely recommend!

Excellent cut and service as always

Once again Richard's colouring skills and some sharp fades have lifted my spirits! Striking as always! Must re-book again NOW! It's been a while!

It’s always a pleasure to come to Coconut. The wonderful, and talented staff take care of you and you walk out looking and feeling fabulous. Once again Ric and team, thank you for a stunning cut and experience.

Ricardo and his team are just fab. Spent a good 15 mins looking st my hair and working out best colour treatment and cut. So worth the wait as first time in 10 years that I’ve changed hairdressers. Best head massage and shampoo ever, great atmosphere , fun staff , super experience ! Thanks sooo much x