TONI&GUY in Sudbury

Extremely DISSAPOINTED. 17th Dec2022 my appointment was booked with the style ******** ******* for signature cut & finish.
1. Appointment was few minutes late.
2. Stylist was speaking with somebody while I was explaining what needs to be done.
3. I’ve presented 10 big format pictures asking to make shape similar to my picks.
What was done – all volume have been cut, short cut has been performed.
4. Assuming that the “highly skilled Style ********” ******* can do a signature cut, but not just short cut.
5. Additionally paid for volume mask – without my reminder – it would be forgotten to apply.
6. Returned back home to wash everything out and tried to restyle my short cut hair.
7. I have a feeling that the salon has poor management. Not so sure what its audit’s rating. Also, it was very cold inside.
8. Will I come back – no. Do I recommend it to a person who cares about own style of hair not just short cut – no.
9. Feel sorry for Toni&Guy’ franchising .
10. Overall rating is 0. Extremely disappointed especially few days before Xmas.

Just had my hair cut and coloured at Toni and Guy in Sudbury. As always the salon was welcoming and was safe and clean. My hair looked wonderful at the end!

I like the relaxed and not over fussy atmosphere and the attention to detail in the haircut!

Absolutely fantastic team of girls and professional to the letter! Couldn't recommend them higher than higher!!

Great salon 💇‍♀️ friendly atmosphere and superb haircut etc.

Daisy was enthusiastic about the change of colour I requested. She talked through my options and I'm thrilled with the result.

I have been having colour and cut from Georgia for a few years and she is amazing - knowledgeable, friendly, professional. Chelsea too is an excellent young hairdresser who has developed rapidly to be reliable, friendly and very good at her job.

I’ve been looking forward to having my hair coloured and Jenna didn’t disappoint!