TONI&GUY Ipswich

20 Butter Market, Ipswich, Suffolk, IP1 1BP

About us

TONI&GUY Ipswich has a well-established team with Christine as an original member. Working hard to ensure all our clients get the best possible service, the salon manager Sarah has been with TONI&GUY since 2003 working closly with the Franchisees Charlotte and Dean Spearing.

The staff’s loyalty and local knowledge comes shining through with many of the team holding the prestigious L’Oreal Colour Degree and trained in both Cut and Colour services.

Offering a talented team of stylists and colour techniques, Ipswich's leading salon will have you leaving happy with the exensive skill set and industry experience.

Read more...

Opening hours

Monday 09:30 - 18:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 19:30
Thursday 08:00 - 19:30
Friday 08:00 - 19:00
Saturday 08:00 - 18:00
Sunday 08:00 - 17:00

Reviews

4.79
313 verified reviews
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Very disappointed

Jessica Harvey
4th May 2024
1.0

I came in to have a root tint and cut, a tint, toner and cut was done which is fine but I am horrified it cost almost £200 (£194 to be precise)
I am happy to spend money on hair if it lasts, however I have washed it once and the tint has faded so much it hardly looks like it has been done. This was my first time visiting the salon and unfortunately I will not be returning. It would be much appreciated if some sort of refund could be processed for this high price that has faded after one wash.

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unreliable

jenny Kennedy
24th Feb 2023
1.0

I booked an appointment. Took a morning off work. Drove to Ipswich and paid for parking and 15 minutes before the appointment was due was phoned by the saloon and told they could not do my hair for 50 minutes after the appointment was due to start. No real explanation was given. I was due back at my desk at 1pm and could not wait that length of time. If I had have done that to them they would have charged me. Unreliable.

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Great Service

Ian
21st Dec 2020
5.0
Appointment verified by Zenoti

Location, atmosphere, cleanliness all fine. Terri gives a professional hair cut and great conversation.

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Huge thank you

Angela Cobbold
9th Dec 2020
5.0
Appointment verified by Zenoti

Fabulous professional service
Terri is a True magician rescuing my Covid lockdown hair xxx

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Ipswich Salon

Anonymous
8th Dec 2020
5.0

Always fantastic

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Wonderful as always

Angela Rankin
6th Dec 2020
5.0
Appointment verified by Zenoti

First time Terri has done my highlights, but as always perfect colour, Alice gave me a lovely head massage and blow dry couldn’t be happier, always excellent no matter which technician you choose, all so well trained. Thank you.

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First visit

Madelaine
6th Dec 2020
5.0
Appointment verified by Zenoti

Loved my hair cut, style exactly what I asked for. Will be going gain

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Fabulous

Kevin Fletcher
5th Dec 2020
5.0
Appointment verified by Zenoti

Great understanding of hair - the ultimate commodity for stylists .. thought it would be tricky finding a replacement for Natalie but Terri was a great choice - great cut, great plan, fun too ?

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Cut and blow dry

Polly potter
5th Dec 2020
5.0
Appointment verified by Zenoti

Brilliant service, excellent re style and lovely friendly staff

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First visit to T&G ever

Eugenia
5th Dec 2020
5.0
Appointment verified by Zenoti

Beautiful transformation performed by Chantelle. Great atmosphere and service.

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Great as always

Nathan
5th Dec 2020
5.0
Appointment verified by Zenoti

I’ve been coming to Toni and Guy for a while. Always really happy with the cut.

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Great friendly salon

Darren Magill
5th Dec 2020
5.0

Great friendly salon and a great haircut thank you

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Hair cut

Heather
2nd Sep 2020
Team Member: Sammy
5.0
Appointment verified by SALONGENIUS Software

Nice hair cut!

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Toni & Guy Ipswich

Anonymous
28th Aug 2020
5.0

Brilliant, bit hairdresser-phobic but really enjoyed it, very friendly and real experts!

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Walk in haircut

Margaret Robertson
25th Aug 2020
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

I was handled in a very professional and treated in a friendly manner

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Will’s haircut

Eva
8th Aug 2020
Team Member: Christine
5.0
Appointment verified by SALONGENIUS Software

Amazing! By the time we got home he loved it. It is very difficult to please a teenager. Wonderful job. Thank you very much.

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave a 5* review, we are glad you had a great experience with us, we look forward to your next visit.

A very happy return...

Hannah
7th Aug 2020
Team Member: Sammy
5.0
Appointment verified by SALONGENIUS Software

After being away from the salon for months it felt fantastic to be back in the salon! The team were amazing, showcasing outstanding Covid practices and made my daughter and I feel extremely comfortable and relaxed. I cannot rate or recommend Sammy and Chantelle enough; professional, friendly and expertise is a constant with them. We left feeling like Hollywood bombshells!

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave a 5* review, we are glad you had a great experience with Sammy and Chantelle and felt safe in the salon, we look forward to your next visit.

Great cut

Cathy
30th Jul 2020
Team Member: Natalie
4.5
Appointment verified by SALONGENIUS Software

Really pleased with the results. Natalie had some great ideas how to make the most of my curly hair and I went with it and was thrilled with the result.

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Response from TONI&GUY Ipswich

Thank you for your review, we are glad you had a great experience with Natalie, we look forward to seeing you again.

So happy

Julie farrington
21st Jul 2020
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

So happy Natalie is amazing friendly and so clever my hair looks fantastic

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave a review Julie, we are glad you had a great experience with Natalie, we look forward to seeing you again soon.

Glad to be back - manes tamed again

CW
21st Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Phew, so good to have a haircut again! Very happy with result. Had the salon to myself. The 8am appointment is so peaceful. Good to see robes ready in boxes with face mask and space for bag. Feels clean and safe and welcoming. And happy that the door was opened too.

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Response from TONI&GUY Ipswich

Thank you for your 5* review, we are glad you had a great experience and found the 8am appointment relaxing! We look forward to seeing you again soon.

Wash, cut and blow dry

Jenny
4th Dec 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

Welcoming and put me at ease. Very professional hairdresser.

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Response from TONI&GUY Ipswich

Thank you for your 5* review Jenny, we so pleased you enjoyed your experience with Natalie our manager at Toni&Guy Ipswich. We look forward to seeing you in the salon again soon.

First Experience...

James
1st Dec 2019
Team Member: Mollie
5.0
Appointment verified by SALONGENIUS Software

It was my first time I've had a haircut at Toni&Guy and I thought the whole customer experience was great. Very friendly and easy to talk to staff, and it's the best hair cut I've ever had. I didn't realise the difference between a hairdresser and a barber before, but now I understand that hair dressers are properly trained to use comb and scissors, as barbers use clippers.
There is clearly allot more skill with a qualified hair dresser.
After today I am a customer for life...

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Response from TONI&GUY Ipswich

Thank you for your 5* review James, we’re so glad you love your hair and had a great experience with Mollie our stylist. We look forward to seeing you in the salon again soon.

Professional, Efficient Friendly

Steven
30th Nov 2019
Team Member: Mollie
5.0
Appointment verified by SALONGENIUS Software

Grateful to get a walk in appointment, delighted with the service, technical expertise and genuine hospitality. Thank you .

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Response from TONI&GUY Ipswich

Thank you for your 5* review Steven. We’re glad you had a great experience with Mollie at Toni&Guy Ipswich. We look forward to seeing you in the salon again soon.

Great cut

V. Stewart
30th Nov 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

Have been getting my hair cut by Natalie for at least two years (in Colchester) Always very happy with the cut and style- each cut keeps the style well. Lovely new salon in Ipswich!

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Response from TONI&GUY Ipswich

Thank you for you review, we’re glad you had a great experience with Natalie at our new Salon in Ipswich. We look forward to seeing you again soon.

Late due to traffic but still given full consideration

Kate Burt
22nd Nov 2019
Team Member: Sammy
5.0

Kind and considerate service

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Response from TONI&GUY Ipswich

Thank you for your 5* review Kate, we look forward to seeing you in the salon again soon.

Excellent cut based on vague requirements

Mr I Brown
22nd Nov 2019
5.0
Appointment verified by SALONGENIUS Software

I went in with my son to get a haircut for him and his rather wild mop of hair. He had firm ideas set within vague requirements and the stylist Chantell was able to meet them all.
She produced a cut that suited his face whilst being undemanding on maintenance and yet still fulfilled his overall style demand.
I would certainly go back for the next cut.

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Response from TONI&GUY Ipswich

Thank you for your 5* review. We’re really glad your son loved his haircut by Chantelle at Toni&Guy Ipswich. We look forward to seeing you both again soon.

Hair blow dry

Lidia
15th Nov 2019
Team Member: Sammy
4.5
Appointment verified by SALONGENIUS Software

Very helpful and nice. Pretty result!

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Response from TONI&GUY Ipswich

Thank you for your review Lidla, we look forward to seeing you in the salon again soon.

Great experience

Christine Gallant
5th Nov 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

Natalie is excellent as always, felt like a new woman when I left the salon

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Response from TONI&GUY Ipswich

Thank you for your 5* review Christine, we're really pleased you love you haircuts by Natalie. We look forward to seeing you in the salon again soon.

Amazing experience

Freya
2nd Nov 2019
Team Member: Mollie
5.0

Mollie did a great job today I love my new hair so much! :)

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Response from TONI&GUY Ipswich

Thank you for your 5* review Freya, we’re so glad you love your hair by Mollie. We look forward to seeing you in Toni&Guy Ipswich again soon.

Amazing cut and friendly service

Louise
30th Oct 2019
Team Member: Christine
5.0
Appointment verified by SALONGENIUS Software

Christine cuts my hair better than anyone has before. She has given me some great ideas for new styles to try and I always leave feeling fab.

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Response from TONI&GUY Ipswich

Thank you for your 5* review Louise, we’re so pleased you love your hair cuts by Christine. We look forward to seeing you in Toni&Guy Ipswich again soon.

Good experience

Susan Stacey good experience
16th Oct 2019
Team Member: Christine
5.0
Appointment verified by SALONGENIUS Software

The salon is clean and bright. Christine was helpful and made my difficult hair look good. All round very good.

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Response from TONI&GUY Ipswich

Thank you for your your 5* review Susan, we’re so glad you enjoyed your time with Christine at Toni&Guy Ipswich. We look forward to seeing you in the salon again soon.

Child Cut and Blow Dry

Sarah
13th Oct 2019
Team Member: Terri
5.0
Appointment verified by SALONGENIUS Software

Lovely cut and shape for my daughter on her birthday. I booked it for a Saturday but someone rang back and said if I booked on a Sunday I could get a 30% discount for a children’s cut.

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Response from TONI&GUY Ipswich

Thank you for your 5* Sarah, we’re so glad your daughter loved her haircut and that you was made aware of our child discounts. We look forward to seeing you both in the salon again soon.

Five Star

Kelly
10th Oct 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

Natalie is lovely , the salon is gorgeous and everyone is so nice. Very relaxed atmosphere. I walked out feeling a million dollars. Natalie styled my hair beautifully. A brilliant experience from start to finish, well worth it Thank you!!

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Response from TONI&GUY Ipswich

Thank you for your 5* review Kelly, We are so pleased you loved our new salon and your experience with Natalie our Manager. We look forward to seeing you in the salon again soon.

Lovely

Imogen Bloomfield
3rd Oct 2019
Team Member: Mollie
5.0
Appointment verified by SALONGENIUS Software

Chantelle was brilliant, I haven’t had my hair cut in years and she was really helpful and made me feel very relaxed, my hair looks, smells and feels great. Thank you

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave your 5* review Imogen, we’re so pleased you loved your hair and enjoyed your time with Chantelle at Toni&Guy Ipswich. We look forward to seeing you in the salon again soon.

Yes!

Ali Southernwood
1st Oct 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

...thank you! A curly haired girls dream... twist cutting the works. Very happy x

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Response from TONI&GUY Ipswich

Thank you for your 5* review Ali, we’re so pleased you loved your hair cut and look forward to seeing you in the Toni&Guy Ipswich salon again soon.

Cut and blow dry

Sarah
21st Sep 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

I Always enjoy the whole experience at Toni & Guy and well worth the money .. the new salon is great ?

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Response from TONI&GUY Ipswich

Thank you for your 5* review Sarah, we’re glad you enjoyed your experience with us and loved the new salon. We look forward to seeing you again soon.

Hair cut

Anonymous
14th Sep 2019
Team Member: Natalie
5.0

Lovely welcoming service

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Response from TONI&GUY Ipswich

Thank you for your 5* review, we’re really please you had a lovely experience with our Manger Natalie at Toni&Guy Ipswich and look forward to seeing you in the salon again soon.

Would highly recommend

Kirsty
5th Sep 2019
Team Member: Christine
5.0
Appointment verified by SALONGENIUS Software

Lovely staff
Professional and friendly
Easily the best haircut I've had in years
Worth every penny

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave your 5* review Kirsty, we're so glad you enjoyed you time in Toni&Guy Ipswich and loved your haircut. We look forward to seeing you in the salon again soon.

Would highly recommend

Kirsty
5th Sep 2019
Team Member: Christine
5.0
Appointment verified by SALONGENIUS Software

Lovely staff
Professional and friendly
Easily the best haircut I've had in years
Worth every penny

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave your 5* review Kirsty, we're really glad you enjoyed you time in Toni&Guy Colchester and look forward to seeing you in the salon again soon.

Best hair cut ever

Will Lewellen
1st Sep 2019
5.0
Appointment verified by SALONGENIUS Software

Chantelle was fab - really nice haircut, really nice chat, definitely coming back
Thank you ?

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave your 5* review Will, we’re really glad you enjoyed your experience at Toni&Guy Ipswich with Chantelle and look forward to seeing you in the salon again soon.

Hair cut

Francesca Bowman
15th Aug 2019
3.0
Appointment verified by SALONGENIUS Software

Great hair cut just wished I hadn’t forked out £10 for a conditioning treatment as my hair was washed and done in less time than when I don’t buy this. Only shampoo and normal conditioner used I believe. I think the conditioning treatment was forgotten as was too quick.

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Response from TONI&GUY Ipswich

Thank you for taking the time to leave your review. We're glad you loved you haircut with our Art Director Natalie and sorry you feel that the your treatment wasn't left on your hair long enough, some of our treatments don't need to be on the hair for a period of time in order to work. We look forward to seeing you again soon

Wow

Stephanie Hall
6th Aug 2019
5.0
Appointment verified by SALONGENIUS Software

I'm bummed that I dont remember the ladies name but she knows who she is! Amazing experience with all the staff and the haircut is fabulous!! I'm over the moon. She corrected the very bad haircut I'd paid way too much for only 3weeks ago.I do hope the girls get this 5 star review

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Response from TONI&GUY Ipswich

Thank you so much for your lovely review, Natalie did your hair for you. Hopefully see you again.

wash cut blow dry

Hannah
3rd Aug 2019
Team Member: Mollie
5.0
Appointment verified by SALONGENIUS Software

Mollie really listened to how I wanted my hair and cut it exactly how I imagined. It was lovely to go to a salon where they know how to blow dry hair and do a good job of it! Thank you Mollie I love my hair cut.

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Response from TONI&GUY Ipswich

Thank you Hannah for your review. We glad you had a good experience with mollie and hopefully she will see you again soon.

Highly recommend

vhaire stewart
1st Aug 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

Very happy with hair cut and style as always. Lovely salon too- a very relaxing experience.

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Response from TONI&GUY Ipswich

Thank you for your lovely review we hope to see you again soon.

I very good

Anonymous
21st Jul 2019
Team Member: Mollie
5.0

Vrey good

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Response from TONI&GUY Ipswich

Thank you for your 5 star review. We hope to see you again.

Excellent cut

AW
20th Jul 2019
Team Member: Terri
5.0
Appointment verified by SALONGENIUS Software

Talented stylist and excellent environment

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Response from TONI&GUY Ipswich

Thank you for your five star review, we hope to see you again soon.

Great haircut!

Judy
18th Jul 2019
Team Member: Terri
5.0
Appointment verified by SALONGENIUS Software

Lovely new salon, bright and fresh. I have not tried Tony and Guy salons before. I was very happy with my haircut and Terri was very good listening to my ideas. The end result was better than I had imagined and I love the new shorter style!

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Response from TONI&GUY Ipswich

Thank you very much for your review. We are glad you liked the new salon and Terri will be pleased to see you again in the future.

My first grown up salon experience

Sienna
16th Jul 2019
5.0
Appointment verified by SALONGENIUS Software

Chantelle made my first grown up hair cut experience amazing she was lovely.

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Response from TONI&GUY Ipswich

Thank you so much for your 5 star review we glad you had a good visit, and we look forward to having many more “grown up visits” in the future.

Haircut in Ipswich

Peter S
12th Jul 2019
Team Member: Natalie
5.0
Appointment verified by SALONGENIUS Software

I usually see Natalie in Colchester, this time I travelled to Ipswich. Natalie is first class and a pleasure to see. I’ve been seeing her for a few years and can’t envisage a time when I won’t. Loved the new salon in Ipswich, very stylish. For me though Colchester is more on convenient.

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Response from TONI&GUY Ipswich

Thank you very much for your lovely review.
I’m sure Natalie will appreciate you visiting both salons any time.

Film Star

Richard Argent
6th Jul 2019
1.0
Appointment verified by SALONGENIUS Software

All the girls were not only drop dead gorgeous, they were nifty with some scissors:)
When I am rich and famous I will be back.

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Response from TONI&GUY Ipswich

Thank you for taking the time to write a kind review. Was a pleasure to have you in salon. Hopefully next time we can get to five stars.