TONI&GUY Stafford

Such an incredible visit. This was my first haircut post lockdown. Megan was clear on explaining the safety protocols. She then asked what I wanted in my hair. I explained the style but also informed her of the challenges of having fine hair. She was amazing at making lots of recommendations on how to cut my hair and how I should style it. It was wonderful to talk to Megan. She was so warm and friendly. She put some extra curls in my hair too which was so touching. I felt very tearful at the end as after four months of homeschooling three children and looking after others it was wonderful to do something nice.

I am really pleased with the colours used and the styling of my hair. Thank you very much.

First visit post lockdown and it did not disappoint. I was made to feel very safe throughout my appointment and would absolutely recommend to a friend. My hair looks and feels amazing. Thank you

Very professional, spotlessly clean, amazing service from Lee and Beth

Thank you Beth!

Exactly what I was looking for. Amazing service and extremely professional!

Very much looking forward to my next appointment!!

Great haircut by Beth as always. First haircut since lockdown and what a relief! Good customer and staff PPE so no need to worry about safety either.

Brilliant cut as always. Beth always does a fabulous job xx

Brilliant cut as always. Beth always does a fabulous job xx

All the safety measures were in place and adhered to, and really well explained as well. Megan managed to fix my lockdown attempt at cutting my own hair much better than I could have hoped for as well!

So happy to have my hair cut. Not been to Beth before but she chatted over my style and cut it very well. Felt safe from walking into the salon to leaving. Thank you.

Excellent service by Megan. Sorry, not sure which one did my hair.

I have been coming to this saloon for about twenty years- I have not always lived in Stafford but have always come back here. The main reason has been Lee and his excellent colouring of my hair. Nobody else has ever done this and I wouldn’t trust anyone else. He is so skilled, professional and friendly. I have absolute trust in him- this is why I did not touch my hair colour for the six months between January and now. Shereen has also cut my hair a number of times- she is so lovely and makes something fairly complicated look so easy because she is really skilled too. They were open until late on a Saturday to accommodate me and adhere to the COVID restrictions and I am really thankful. The saloon also looked lovely and welcoming too, and the receptionist, whose name I always forget, was helpful. As always. a lovely experience. Jane :)

As always, so pleased. Thank you to Lee and Shireen.

Fantastic cut. 10/10. Very friendly. No waiting around. Hair finally feels healthy again. Exactly what I wanted.

She seemed rushed, didn't do what I asked and when I asked it to be changed after she styled it to what I did ask for she seemed very put out. I was still left at the mirror trying to style it to how I asked for it when she went to the till and just waited. Not the service I used to get and definitely not worth the money

I am thoroughly happy with my transformation of my hair. I absolutely love it and it feels so much healthier thanks to Megan and her great skills

Fantastic cut and finish as always from Beth. Salon felt very safe and clean with everyone following the guidance. Wouldn’t go anywhere else.

Brilliant service as always

Very good experience in unusual circumstances i.e. Covid 19! Beth was cheerful and made it a relaxed experience ???

Its my first hair appointment since before the lock down. I did not know what to expect but as soon as I walked in it was great to be back it felt safe and the same but with extras. Beth is always friendly and does a great job with my hair. And I can not forget the rest of the team who have done a great job of keeping everyone safe, Thank you,

Thank you, so good to get my hair done again it was an excellent experience and I have no concerns whatsoever!

Provided a brilliant service and a great haircut :)

Fantastic cut by Megan, really pleased. Thank you !!

As normal very friendly and professional and welcoming. Will never go anywhere else

Extremely please with the cut. Great service with a welcoming manner.

This was the first time Shireen has cut my hair - it was long overdue and quite long after lockdown.
I’m really impressed with my new cut and my hair is rejuvenated. Will definitely let Shireen cut my hair again.

This was my first visit since lockdown. Lee made me feel very welcome and safe, and as always, did a fantastic job with my colour.

Lee and Beth were absolutely wonderful and it was great to be back at the salon. And on top of that my hair fells and looks fantastic! Thank you

Made welcome, everything in place on hygiene standards, felt safe in the current covid pandemic.

Poor customer service - waiting in reception, there was a lot of discounts added to customer prior to myself and she got a lovely service as she knew the staff. I was not even asked if I would like to book back in.

The whole time I felt like I was an inconvenience to the stylist. She was racing to get through the appointment so she could ‘rest’. I have short hair and needed an upkeep cut which she didn’t seem impressed with making remarks about me ‘unable to get into a barbers’ thanks?

I appreciate short/asymmetric styles take less time- I’m fully aware. However to be clipped, washed and scissor cut with styling along with payment took less than 30 minutes. I haven’t had a cut since lockdown other than a clipper upkeep and so It needed some TLC but I felt this was not the case she needed to get my cut done so she could finish early - as she made abundantly clear by looking at her watch and with comments.

You cannot blame covid for poor customer service - I wasn’t sure what was the protocol here, so I arrived in a mask and was told to remove it to proceed with the cut (I understand) but then stylist pushed her visor up (away from her face) and it seemed pointless to be wearing it, rubbed her nose and Continued to cut my hair. Felt a bit at unease, again; what’s the point?

I have been in today and had an amazing experience had my colour done by lee and my cut by Megan I absolutely love it and can’t thank you enough

Made to feel comfortable soon as I entered the salon. Given a care package with a mask & gown to wear on entering.
I was unsure how I wanted my hair cut & was advised what would be best to suit my hair. Finished results were amazing. Best hair cut I’ve ever had.

Excellent service and very happy with my cut

Lovely colour, gave my hair some bounce and shine again. Thank you Lee

Great cut and style. Feel good again. Lovely to be back in the salon & so relaxing.

Colour by Lee.
Trim by Shireen.
Fabulous as ever.
Excellent social distancing and protective measures throughout the salon.
Yeah , we've all had to wait but it was so worth it!.

Lovely to be back for my colour with Lee and cut with Beth. Excellent as always

Excellent advice by Lee and the end product fantastic

Excellent hair cut and very happy to go back

As always an amazing cut by Beth. Im feeling good and loving my new hair. It was so lovely to see everyone again. Thank you

Fantastic cut, Beth is a lovely friendly talented stylist!!

Finally was able to have my hair done by Lee and Beth. It was a lovely welcome and the whole visit was lovely. The have all precautions in place to make you feel safe and comfortable.
I left with a big smile and lovely hair.
Thank you all ❤

I had a great experience today..
I had really bad lock down hair. I have had a really great haircut today and I feel so much better!! Megan was really friendly and has done an excellent job on my overgrown hair. I'm really pleased with the end result. Thank you Megan..

This was my first visit and definitely won't be my last, in challenging times I was welcomed and made to feel completely safe and at ease.
I'm so pleased with my hair cut.
Couldn't recommend enough.

It was great to be able to go back into the salon. I received a warm welcome and the procedures that the staff have put in place made me feel safe. Cracking haircut as always from Shireen. It’s made me feel more confident.

Thankyou lee and shareen great job as always

every effort was made for our own safety.
after id had my hair done i left the shop feeling human and normal and nice.
thank you xx

Fantastic service as always from Beth. Lovely to be back and feel safe in a clean and socially distanced salon. Thank you!
Also massive thanks to Joanne on reception for doing an amazing job! ??

Fantastic service as always. Really good PPE in cleaning processes in place.
Well Done Lee Brown and Team! X

Had a great colour and cut from Lee and Beth - all staff wearing PPE and all government safety measures are being strictly adhered to in this salon so you can book your next appointment with peace of mind - thank you to all staff.