Joseph Ferraro Hair

4.92
13A Leeds Road, Harrogate, North Yorkshire, HG2 8AW

About us

Joseph Ferraro Hair (JFH) offers salon experiences designed to wow. With a relaxed, home-from-home atmosphere and friendly team of professional stylists, the salon prides itself on delivering exceptional hairdressing for the individual.

Owned and founded by North Eastern Hairdresser of the Year 2016 Joseph Ferraro, the JFH team is dedicated to creating modern, wearable cuts and colours.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.92
84 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair cut

Ann Bothamley
26th Jul 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

Martina is always so friendly & welcoming.
Her understanding how I like my hair is brilliant. It always looks amazing & stays in shape almost to the next cut. I have it cut every 8 weeks so obviously it grows a bit!
She’s brilliant!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Ann,

Thank you for leaving us such a lovely review! We're happy to hear that you enjoyed your experience with us and that Martina did an amazing job with your hair. We pride ourselves on providing excellent service and creating a welcoming atmosphere for all our customers. We also appreciate your loyalty in coming back every 8 weeks for a cut. That truly means a lot to us.

We look forward to seeing you again soon, and if you ever need anything in the meantime please don't hesitate to reach out.

Take care,
The team at Joseph Ferraro Hair

The best service

Zareen Ahmad
25th Jul 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

Rita is amazing knows exactly what will work and colours and cuts my hair to perfection
The salon is lovely and in fact all the staff are welcoming and friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Zareen,

Thank you for your sweet and kind review! We're so glad to hear that you had a great experience at our salon and that Rita provided you with a perfect cut and color. We couldn't agree more that she is amazing!

We take great pride in creating a welcoming and friendly atmosphere for all of our clients. It truly makes our day to know that you felt comfortable and happy during your visit.

Thank you again for the lovely feedback. We can't wait to see you again soon!

Best,
The Team at Joseph Ferraro Hair

Anna

Vicci
23rd Jul 2024
Team Member: Anna
5.0
Appointment verified by Shortcuts Software

Excellent. Always a joy to have my hair cut and coloured by Anna. Outcome is fab and she is so relaxing to watch in her lovely calm methodical style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Vicci,
Thank you for taking the time to leave such a positive review for us! We are delighted to hear that you had an excellent experience with Anna. We agree, she is truly talented and we are so fortunate to have her on our team. We are glad that you enjoyed your haircut and color, and that Anna's calm and methodical style made your visit even more enjoyable.
We look forward to seeing you again soon at Joseph Ferraro Hair
Best,
The Team at Joseph Ferraro Hair

Happy

Barbara Williams
17th Jul 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Fabulous hair colour and felt very special.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

"Hi Barbara, thank you for taking the time to leave us such a lovely review! We are happy to hear that you had a fabulous hair colour experience at our salon and that you felt special. Providing our clients with exceptional service is what we strive for and we are thrilled to know that we have succeeded with you. Your satisfaction is our top priority, and we hope to see you again soon for another pampering session. Thank you for choosing us! Warmly, the team at Joseph Ferraro Hair"

Happy

Barbara Williams
17th Jul 2024
Team Member: Reina
5.0
Appointment verified by Shortcuts Software

Fab haircut and felt very happy.

Service
Value
Result
Cleanliness
Atmosphere

Happy

Barbara Williams
17th Jul 2024
Team Member: Reina
5.0

Lovely colour and made to feel special x

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Barbara,

Thank you so much for your lovely review! We are thrilled to hear that you loved your hair colour and that we made you feel special during your visit. Our team strives to provide a relaxing and enjoyable experience for all of our valued clients.

We appreciate you taking the time to share your feedback and we look forward to seeing you again soon at Joseph Ferraro Hair. Wishing you all the best.

Sincerely,
The team at Joseph Ferraro Hair

First Class in every way

Anonymous
16th Jul 2024
5.0

Always look forward to attending the Salon & am always pleased with the expert cutting by Joseph & the care given by his special Team.
Thank you very much as ever.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear valued customer,

Thank you so much for taking the time to leave such lovely feedback about your experience at our salon. We are delighted to hear that you always look forward to your appointments with us and that you are pleased with the expert cutting by Joseph and the care given by our team.

We truly appreciate your support and we will make sure to pass on your kind words to Joseph and the rest of the team. We look forward to seeing you again for your next appointment.

Warm regards,
The team at Joseph Ferraro Hair

Excellent As Always

Liz R
14th Jul 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

As a regular client I recommend the salon unreservedly. Rita cuts and colours my hair and standards are consistently high.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Liz R,

Thank you so much for taking the time to leave us such a lovely review! We truly appreciate your kind words and are so glad to hear that you recommend our salon. Rita is a talented stylist and we are thrilled to hear that she consistently meets your expectations with her cutting and coloring skills. We are honored to have you as a regular client and look forward to continuing to provide you with high standards and exceptional service.

Warmly,
The team at Joseph Ferraro Hair

Great stylist but shame about the receptionist

Angela Holmes
13th Jul 2024
Team Member: Dan
4.0
Appointment verified by Shortcuts Software

Wonderful service today with Dan. He really listens and made every effort to give me the style I wanted. My only criticism comes from the senior member of reception - please can someone make her aware of how unfriendly she comes across as. She is cold and I would say borderline rude but lacks any awareness. I’m really disappointed that this is my experience but I suspect I am not alone with this view or review. It actually makes me consider if I want this salon to be my regular place to go. Happy to discuss this in more detail if needed

Service
Value
Result
Cleanliness
Atmosphere

New Salon, hairdresser

Rose Shields
13th Jul 2024
5.0
Appointment verified by Shortcuts Software

Thought my stylist name was Annie cannot see her on the above list ,so I have obviously misheard apologies. I had a very good experience , I am really pleased with my haircut and will be back.Annie made me feel very relaxed especially as I explained I was deaf and would be removing my hearing aids so was not ignoring her if I didn't answer her straight away,she made me feel very relaxed I will be coming back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Rose,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that our stylist, Anna, made you feel comfortable and provided you with a great haircut. We are always happy to accommodate our customers' needs and it was our pleasure to make sure you were able to communicate with us effectively.

We are looking forward to welcoming you back to our salon and providing you with another great experience. Thank you for your kind words and for choosing us for your hair needs.

Best,
The team at Joseph Ferraro Hair

Smith

Yvonne
12th Jul 2024
Team Member: Joseph
5.0
Appointment verified by Shortcuts Software

Would be really lost without Joseph he is just wonderful and hope he never retires in my lifetime ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Yvonne,

Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience with Joseph. We understand how important it is to have a hairdresser that you trust and appreciate, and we can assure you that Joseph has no plans of retiring anytime soon. We appreciate your loyalty and we hope to see you again soon.

Best regards,
The team at Joseph Ferraro Hair

Cut and colour

Alison
11th Jul 2024
Team Member: Reina
5.0
Appointment verified by Shortcuts Software

Reina always does a fabulous job of colouring and cutting my hair, as well as being a lovelyperson. Highly recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Alison,

Thank you so much for your kind review! We are so glad to hear that Reina has consistently provided you with fantastic color and cuts, along with her lovely personality. We appreciate your recommendation and will be sure to pass your compliments along to Reina.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The team at Joseph Ferraro Hair

First class as always thank you.

Mandy Boston
7th Jul 2024
Team Member: Joseph
5.0
Appointment verified by Shortcuts Software

Always very happy with all the expert hair care in the Salon given by Joseph & his Team. Above & beyond. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Mandy,

Thank you so much for your kind words about our salon team, especially Joseph. We're delighted to hear that you have been consistently happy with our expert hair care services. We always strive to go above and beyond for our clients, and we are glad to know that it has been noticed. Thank you for choosing our salon for your hair needs.

Best regards,

The team at Joseph Ferraro Hair

Great Experience

Michelle
4th Jul 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

A lovely salon with a very friendly team.
Always a very relaxing experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Michelle,

Thank you so much for your kind review of our salon. We are thrilled to hear that you had a lovely experience with our team and found it to be relaxing.

We strive to create a warm and welcoming atmosphere for all of our clients, and we're so glad to hear that we achieved that with you.

Thank you for taking the time to share your thoughts. We can't wait to have you back and continue to provide you with the same level of service.

Best,
The team at Joseph Ferraro Hair

Fabulous!

Louise Green
30th Jun 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

Fabulous colour & cut by Rita. I am a very happy customer and delighted, thank you Rita.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Louise, thank you for taking the time to leave us a review. We are so glad to hear that you had a fabulous experience with Rita at our salon. It means a lot to us to know that you are a happy customer and that you are delighted with your colour and cut. We will pass on your kind words to Rita and we hope to see you again soon. Thanks again, The team at Joseph Ferraro Hair.

Toner surprise

Kerry Goodliffe
26th Jun 2024
3.5
Appointment verified by Shortcuts Software

I thought Jess was great and did a good job but I was surprised at the additional charge for the Toner 😕 that wasn't mentioned when I booked it at any point. Also I have my own professional Toner I use at home which I prefer as this one has a slight peach look to it so the colour result wasn't as I expected unfortunately. Jess said it was probably just the lighting when I said it looked a bit yellow when I mentioned it. Also the guy that washed my hair and applied the toner wasn't very warm or chatty like Jess was and he didn't make it an enjoyable experience. I really don't know if he actually used the right shade as it's quite peach looking whereas I asked for cool tones.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Kerry,

Thank you for taking the time to leave us a review. We're glad to hear that you were happy with Jess's service. We do apologize for any confusion regarding the additional charge for the Toner. Our team strives to be transparent with all charges before services are rendered, and we apologize if that was not communicated clearly.

We are sorry to hear that the Toner didn't meet your expectations. Our goal is always to provide our clients with a color that they are completely satisfied with. We appreciate your feedback and will make sure to address this with our team to ensure a better experience for you in the future.

We understand the importance of making our clients feel comfortable and welcomed during their visit. We apologize that our team member who washed your hair and applied the toner did not make it an enjoyable experience for you. Your feedback is valuable to us and we will take the necessary steps to improve in this area.

Thank you again for your feedback and for choosing our salon. We hope to see you again soon.

Best,
The team at Joseph Ferraro Hair

Hair cut

Jane Britton
23rd Jun 2024
Team Member: Rita
5.0

Another brilliant colour and cut. Thank you Rita

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Jane,

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had another great experience with Rita. Our team takes great pride in ensuring that each client leaves feeling happy and satisfied with their look. We're glad you enjoyed your new color and cut and we look forward to seeing you again soon.

Best wishes from the team at Joseph Ferraro Hair.

Wonderful job as usual

Sara Rishton
22nd Jun 2024
Team Member: Joseph
5.0
Appointment verified by Shortcuts Software

Always a joy to visit. All staff are so friendly and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Sara,

Thank you so much for your kind review! We truly appreciate your continued support and are so glad to hear that you enjoy your visits to our salon. Our team strives to provide a welcoming and helpful atmosphere for all our clients. We are grateful to have you as part of our salon family.

Thank you again for taking the time to share your experience. We can't wait to see you again soon!

Best regards,
The team at Joseph Ferraro Hair

Highlights

Sue
21st Jun 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

First rate

Service
Value
Result
Cleanliness
Atmosphere

Just wonderful

Lindsey Cawood
19th Jun 2024
Team Member: Dan
5.0
Appointment verified by Shortcuts Software

Dan always makes me feel special and I always walk away with a swish in my hair. He is a great listener and a fantastic hairdresser

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Lindsey, thank you so much for taking the time to leave us a review. We're thrilled to hear that Dan made you feel special and that you left with a swish in your hair. He takes great pride in his listening skills and we're glad they were able to enhance your appointment. We'll be sure to pass along your kind words to him. We hope to see you again soon! Warmly, The team at Joseph Ferraro Hair.

Fabulous

Sally Thrussell
19th Jun 2024
Team Member: Reina
4.5
Appointment verified by Shortcuts Software

Fabulous as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Sally,

Thank you so much for your wonderful review! We are thrilled to hear that you had a fabulous experience at our salon. We always strive to provide exceptional service and it's great to know that we met your expectations.

We truly appreciate your kind words and support. Your satisfaction is our top priority and we are happy to have you as our valued client. We can't wait to see you again and continue to make your salon visits a fabulous experience.

The team at Joseph Ferraro Hair

Anna!!!

Linzi Lane
13th Jun 2024
Team Member: Anna
5.0
Appointment verified by Shortcuts Software

It was time for a change and booked in with Anna for a fresh start with my colour. She listened and did exactly what I wanted.....sooooo happy with the result! Thankyou,Anna!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Linzi,

Thanks so much for taking the time to leave us a review! We're thrilled to hear that Anna was able to give you the fresh colour you were looking for. Our team at Joseph Ferraro Hair takes great pride in listening to our clients and delivering the results they desire.

We're delighted that you're "sooooo happy" with the final result. We'll be sure to pass along your kind words to Anna.

Thanks again for choosing our salon for your hair transformation! We can't wait to see you again.

Best,
The Team at Joseph Ferraro Hair

Another great appointment

Linda Meller
9th Jun 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

Another fab hair day at the salon, Martina never fails, I always leave the salon with a fabulous cut and feeling glamorous. When waiting I am always well looked after and offered drinks and biscuits. The staff are always welcoming and the salon atmosphere is pleasant and relaxed.

Service
Value
Result
Cleanliness
Atmosphere

Wonderful as always!

Suzanne Bishop
9th Jun 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

I have been going for many years and it’s always a lovely treat for me! My colour & cut is always first class and everyone is always welcoming and friendly. I travel an hour now to get there but it’s worth it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Suzanne,

Thank you so much for your kind and positive review! We're thrilled to know that you have been a loyal customer for many years and that you always enjoy your visits to our salon. We pride ourselves on providing the highest quality of service for both colour and cut, and we're so happy to hear that you always leave with a first class result.

We truly appreciate your dedication to traveling an hour to reach our salon - your satisfaction is truly worth the effort! Our team works hard to create a welcoming and friendly atmosphere for all of our clients, and we're glad that you feel that way as well.

Thank you again for your lovely feedback. We're looking forward to your next visit!

Warmly,
The team at Joseph Ferraro Hair

Brilliant as always

Jayne Carberry-Baxter
8th Jun 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Have been coming to Joseph’s for longer than I care to remember, even coming in from Bradford when I moved away. I love coming as Natalie is very knowledgeable on colour and always gives advise as to what will suit you yet always taking into account what you would like to have done. She’s amazing 🥰

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hello Jayne Carberry-Baxter,

Thank you so much for your continued support and loyalty towards our salon. We are so grateful to have clients like you who have been with us for such a long time.

We are delighted to hear that you always enjoy your visits to our salon and that Natalie takes great care of you. We pride ourselves on our team's expertise and we are always happy to offer advice and suggestions while also making sure to cater to your preferences.

Thank you for your wonderful review and for choosing us as your go-to salon. We can't wait to see you again soon.

Warmly,
The team at Joseph Ferraro Hair.

At ease. Calm and considered

John Pallagi
7th Jun 2024
Team Member: Anna
5.0

2nd trip. Great environment. Oozes experience. Booked again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi John, we are delighted to hear that you had a great experience at our salon! Our team takes pride in creating a welcoming and relaxing environment for our clients. We are also glad to hear that you feel our stylists have a wealth of experience. Thank you for choosing us, we can't wait to see you again soon! Warmly, the team at Joseph Ferraro Hair.

Another great cut and colour

Vicki
6th Jun 2024
Team Member: Larissa
5.0
Appointment verified by Shortcuts Software

As always, fan advice from Larissa, I love the low lights she’s added to my hair and will be back again in 6-8 weeks. So glad I popped in as I walked by and found myself a new hairdresser!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Vicki,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that Larissa provided you with fan (fantastic) advice and that you're happy with the low lights she added to your hair. We're even happier to hear that you found yourself a new hairdresser here at Joseph Ferraro Hair.

We truly appreciate your continued support and can't wait to have you back with us in 6-8 weeks.

Best Regards,
The team at Joseph Ferraro Hair

Balayage

Anonymous
6th Jun 2024
5.0

Rita was fabulous as always - she is an excellent colourist and I’m very happy with my hair. Great customer service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear valued customer,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a fantastic experience with Rita and that you are happy with the results of your hair. We pride ourselves on providing excellent customer service and it's always a pleasure to see it acknowledged.

We appreciate your support and look forward to welcoming you back to our salon. If there is anything else we can assist you with, please do not hesitate to reach out.

Best regards,
The team at Joseph Ferraro Hair.

Haircut

Ann Bothamley
4th Jun 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

Martina is always so warm & friendly. There’s always a welcome from Karen too. Martina knows how I like my hair to look & how it works best. Always pleased with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Ann,

Thank you so much for your lovely review! We're so happy to hear that you always feel welcomed by Martina and Karen at our salon. Our team takes pride in providing a warm and friendly atmosphere for all our clients.

It's great to know that Martina knows exactly how to achieve the look you want and make your hair look its best. We're glad you're always pleased with the final result.

Thank you again for your kind words. We look forward to seeing you again soon at Joseph Ferraro Hair!

Best,
The team at Joseph Ferraro Hair

Amazing service

Wendy Beach
29th May 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

Rita has been cutting and colouring my hair for many years. She does the most beautiful through job. I always get so many compliments about how healthy and glossy my hair looks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Wendy,

Thank you so much for taking the time to leave such a kind review! We truly appreciate your loyalty to our salon and are thrilled to hear that you have had such positive experiences with Rita. We are glad that she has been able to consistently provide you with beautiful haircuts and color services. Your compliments on the health and glossiness of your hair are a testament to her skill and expertise.

We look forward to seeing you again soon and continuing to provide you with a great service at our salon.

Warmly,
The team at Joseph Ferraro Hair

Excellent as always

Emily Chapman
27th May 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

The whole team were lovely and clearly highly skilled with passion for what they do. They made my whole experience wonderful. Rita’s colour and cut is exceptional as always. Only one thing, please bring back the mini flapjacks. Thank you all x

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Emily Chapman
27th May 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

The whole team were lovely and clearly highly skilled with passion for what they do. They made my whole experience wonderful. Rita’s colour and cut is exceptional as always. Only one thing, please bring back the mini flapjacks. Thank you all x

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Emily,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience at our salon and that our team made your visit special. We are especially happy to hear that you loved Rita's exceptional skills in color and cut.

We appreciate your feedback about the mini flapjacks and we will definitely take it into consideration. It's the little touches that make all the difference, right? Thank you for the suggestion.

We can't wait to have you back in our salon again soon!

Warmly,
The team at Joseph Ferraro Hair

Haircut

Rosemary Lewis
25th May 2024
Team Member: Dan
5.0
Appointment verified by Shortcuts Software

Excellent service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Rosemary,
Thank you for your wonderful review! We're delighted that you had an excellent experience at our salon. Our team strives to provide the best service to all of our clients, and we're thrilled to hear that we were able to meet your expectations.
Thank you for choosing our salon for your hair needs. We can't wait to see you again soon!
Best regards,
The team at Joseph Ferraro Hair

Wedding hair ready!!

Natasha Norcliffe
25th May 2024
Team Member: Jess
5.0
Appointment verified by Shortcuts Software

LOVE LOVE LOVE! She really took the time to style my hair even though i just came for blow dry so i was wedding guest ready! Thanks Jess! x

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Natasha,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Jess was able to give you a great blow dry and get you wedding guest ready. Our team always strives to provide exceptional service and we're so glad that we could make your visit with us a special one.

We can't wait to see you again soon for all your hair needs!

Best,
The Team at Joseph Ferraro Hair

Amazing experience

Martyna
24th May 2024
Team Member: Joseph
5.0

Very helpful and caring towards trainee!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Martyna,

Thank you so much for taking the time to leave us a review. We are happy to hear that you felt our team was helpful and caring towards you during your experience. We strive to create a welcoming and supportive environment for all of our staff and trainees, and it means a lot to us that you noticed and appreciated that.

We are always looking for ways to improve and provide the best service possible to both our clients and our employees. Your feedback is very important to us and we will make sure to continue to offer a positive and nurturing environment for our team members.

Thank you again for your kind words and we hope to see you again soon!

Best regards,
The team at Joseph Ferraro Hair

Great Experience

Holli Sanders
23rd May 2024
Team Member: Larissa
5.0
Appointment verified by Shortcuts Software

Larissa was really friendly and tentative, she listen to what I wanted and continued to check I was happy throughout. She also gave me advice on future ideas I had.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Holli! Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our stylist Larissa. Our team always aims to listen to our clients' wants and needs, and we're glad she was able to do so for you. We're also happy to know that you received helpful advice for your future hair ideas. We appreciate your kind words and hope to see you again soon. Take care!
- The team at Joseph Ferraro Hair

Cut and colour

Vicci Aylesbury
23rd May 2024
Team Member: Amy
5.0
Appointment verified by Shortcuts Software

Thank you to Amy and the whole team yesterday.
Amy is a fantastic stylist. Calm, methodical, a joy to watch and witness and the actual outcome is fabulous. Many compliments from friends and colleagues afterwards and wanting to know who did my hair! Everyone is attentive and professional. Gorgeous coffee and also hair washing and head massage. A joy from beginning to end.

Service
Value
Result
Cleanliness
Atmosphere

Attentive and a very complementary cut and blow dry

Christine
22nd May 2024
Team Member: Martina
4.5
Appointment verified by Shortcuts Software

Martina was very attentive to my request and ensured the style and cut was just right.
A very relaxing experience too. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Christine, thank you so much for taking the time to leave us a review! We're so glad to hear that you had a positive experience with Martina and that she was able to give you the perfect style and cut. We strive to provide a relaxing experience for all of our clients and we're happy to hear that you felt that way. We appreciate your feedback and look forward to seeing you again soon. Take care!
The team at Joseph Ferraro Hair

Happy Happy

Barbara Williams
22nd May 2024
Team Member: Reina
5.0
Appointment verified by Shortcuts Software

Fabulous haircut every time, such a lovely lady, I get good advice and I leave happy every time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Barbara, thank you so much for your kind words and for taking the time to leave us a review! We are delighted to hear that you always leave our salon happy with a fabulous haircut. Our team takes great pride in providing excellent service and we are happy to know that our advice is appreciated. We look forward to welcoming you back for your next appointment. All the best from the team at Joseph Ferraro Hair.

Happy times

Barbara Williams
22nd May 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Natalie is such a wonderful lady, she gives me the perfect colour every time, I get great advice and always leave very happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Barbara,

Thank you for your lovely review! We are so glad to hear that Natalie provided you with a perfect color every time and gave great advice. Our team at Joseph Ferraro Hair takes pride in ensuring our clients leave feeling happy and satisfied with their service.

We appreciate your continued support and look forward to seeing you again soon.

Best,
The Team at Joseph Ferraro Hair

Great children’s cut

Catherine Storey
19th May 2024
Team Member: Larissa
5.0
Appointment verified by Shortcuts Software

My daughter loves having her hair cut by Larissa. She makes a fuss of her and makes her feel special not rushing her in and out. A lovely little treat.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Dear Catherine,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that your daughter enjoys her visits with Larissa and that she is always treated with care and importance.

We pride ourselves on making every client feel like they are our top priority and we are happy to hear that Larissa has made your daughter's haircuts a little treat. We will be sure to pass on your kind words to her.

Thank you once again for your review and for allowing us to be a part of your daughter's hair journey. We look forward to welcoming you both back to our salon soon.

Best,
The team at Joseph Ferraro Hair.

I had a great time on Saturday.

Helena
19th May 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

Rita is a wonderful person

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Helena,

Thank you for taking the time to write such a lovely review. We are thrilled to hear that you had a wonderful experience with us. Our team at Joseph Ferraro Hair always strives to provide the best service to our clients.

We are happy to have you as a client and we hope to see you again soon! Thank you for your support and for choosing our salon.

Best,
The Team at Joseph Ferraro Hair

Shampoo and blowbdry

June Davenport
17th May 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

Always excellent.

Service
Value
Result
Cleanliness
Atmosphere

Review

Dorothy Rogers
15th May 2024
Team Member: Rita
5.0
Appointment verified by Shortcuts Software

Rita is always pleasant professional and accommodating

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Dorothy!

Thank you so much for taking the time to leave a review for us. We're thrilled to hear that Rita always provides you with a pleasant and professional experience at our salon. We pride ourselves on providing excellent customer service and it's always wonderful to hear when our team members exceed expectations.

We truly appreciate your continued support and look forward to seeing you again soon.

Best regards,
The Team at Joseph Ferraro Hair

Natalie

Sharon
15th May 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Natalie is always amazing. Lovely experience and my hair colour is great!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Sharon,

Thank you for leaving such a kind review about your recent visit with us at Joseph Ferraro Hair. We're thrilled to hear that Natalie was able to provide you with an amazing experience and that you love your hair colour. Your satisfaction is our top priority, and we're glad to have met your expectations.

Please do not hesitate to let us know if there's anything else we can do to make your future visits even more enjoyable. We can't wait to see you again at Joseph Ferraro Hair.

Warm regards,
The team at Joseph Ferraro Hair

New hairstyle

Annie Taylor
14th May 2024
Team Member: Martina
5.0
Appointment verified by Shortcuts Software

I love the atmosphere of the salon which is always friendly. Martina has given me a new style which I love. She is thoughtful about my hair type and how I would style it from home. She gave me the confidence to go for it! And I’m very happy I did!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Annie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon, as providing a friendly atmosphere is something we pride ourselves on. We will make sure to pass along your kind words to Martina, as she is truly a talented stylist who always takes into consideration her clients' hair types and at-home styling preferences.

It means the world to us that you trusted us with your hair transformation and that it turned out to be a success! We can't wait to see you in the salon again and continue making you feel confident and happy with each visit.

Warmly,
The team at Joseph Ferraro Hair

Blonde with Larissa

Julie Judd
11th May 2024
Team Member: Larissa
5.0
Appointment verified by Shortcuts Software

Oops, my previous review didn’t give enough stars ⭐️⭐️⭐️⭐️⭐️

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Julie, thank you so much for taking the time to leave us a review. We really appreciate the five-star rating, it means a lot to us! We're glad to hear that you had such a positive experience at our salon. We strive to provide top-quality services and we're thrilled to know that we met your expectations. Thank you again for choosing our salon and we look forward to seeing you again soon! Take care, The team at Joseph Ferraro Hair

Went blonde with Larissa

Julie Judd
11th May 2024
Team Member: Larissa
4.5
Appointment verified by Shortcuts Software

Larissa did an amazing job with my hair yesterday! I had decided I wanted to go blonder & I got just what I asked for. Thank you so much ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Julie,

Thank you so much for sharing your experience at our salon! We are thrilled to hear that Larissa was able to give you just what you asked for and that you are happy with your new blonde look. We will be sure to pass along your kind words to her.

At Joseph Ferraro Hair, it is our goal to always provide our clients with the best hair services. We truly appreciate your support and look forward to seeing you again in the future.

Best regards,
The team at Joseph Ferraro Hair

Absolutely obsessed!

Emma
3rd May 2024
Team Member: Jess
5.0
Appointment verified by Shortcuts Software

Jess did the most amazing job with my big chop and bangs. Looks exactly like the inspo pic and I’m so so happy. Thanks girl :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Joseph Ferraro Hair

Hi Emma,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that Jess was able to give you the perfect big chop and bangs, just like your inspiration picture. We're glad you're happy with the results and we'll definitely pass on your kind words to Jess.

We hope to see you in the salon again soon for another great experience!

Take care,
The team at Joseph Ferraro Hair

Shampoo and blow dry

June Davenport
2nd May 2024
Team Member: Larissa
5.0
Appointment verified by Shortcuts Software

Excellent and Harry did a great job shampooing.

Service
Value
Result
Cleanliness
Atmosphere