Jo & Cass Hair & Beauty Preston, Lancashire

As always, I really enjoyed my time in the salon. Victoria discussed with me the colours for my highlights and as usual I took her advice over the combination of colour after choosing the tone I wanted. I enjoyed the Chat with Victoria as she worked and this is part of the "me time" experience I love. As the salon wasn't busy it was a very chilled atmosphere. My hair was styled beautifully and Victoria gave me a tip for styling at home.

Great experience, made welcome, friendly staff, drinks given, daughter loved the experience too fab hair cut by Natalie

Fantastic cut & colour thank you.

Shaun does a great job, always attentive.

My hairdresser is the lovely Juulie, a few months back I went to Jo & Cass for the first time. I was going from a mid length cut to short, I was very nervous, Juulie was Excellent, chatted with me, looked at inspo pictures and just nailed the cut. The staff are so friendly, it’s a very chilled atmosphere and the prices are really reasonable, even getting a cheeky Beer or drink of your choice.. five * from me x

I booked in with Amy for balayage and blow dry. It was my first time having any kind of colour treatment before. Amy was very informative and made the long day at the salon very comfortable for me. She explained each step as she was doing it and advised me what would work best with my hair after showing her inspiration pictures. She was also considerate of my faith needs and was very accommodating towards this. Can’t wait to book in again with Amy soon!

Warm and friendly welcome, comfortable, clean and bright salon. Victoria is very experienced and skilled at cutting, my hair falls into shape even after I wash it myself. Very pleased.

Natalie was absolutely amazing and very caring as to what I required. She did a fabulous job and will certainly be going back. I have attended only 3 times and had 3 different stylists - everyone one of them are brilliant. Thank you 😊

Thanks for fitting me in on the same day for a great wash & cut with Jo.

My daughter (who is on the spectrum) has been coming to Jo& Cass Preston for years now . Always very kind and experienced staff that go above and beyond. Will recommend to anyone.

Amazing service as always

Easily the best salon around. Lovely atmosphere, great service, and a fabulous haircut.

Sean was very patient. Suggested a few solutions. Very pleased with the outcome

Attended my 6week appointment.
As normal perfect in every way
5stars .

Friendly welcome, excellent hairdresser, what’s not to love?

Becca always does a brilliant job with hair extensions, and the way she cuts my fringe and layers, unreal! Kylie hair 💙 10/10 experience every time with Becca in Jo and cass.

Absolutely butchered my fringe. It’s horrendous, Iv had to go home and try to salvage it myself but it’s been days and I’m still upset and embarrassed about it.. Iv left the salon with all my split ends still in tact. I only get my hair cut maybe twice a year and I always have to take atleast an inch off to make sure all my dead ends have gone. I always look forward to my hair feeling fresh. But nope….split ends are still there. The layers I wanted are non existent. When you pay over £50 for a cut you want a really thorough cut….the blow dry shouldn’t take longer than the cut. So gutted im going to have to pay again to get it fixed

Excellent love my colour

Jo and Cass, Preston is always a pleasure to visit. A fantastic all round experience.

My hair is really thick and unmanageable but every time Sean cuts and styles my hair it looks and feels fabulous.

Had hair transplant in January, only had 2 appointments & I can tell a difference already how it looks, great haircut, fantastic advice what to keep doing to get to the hair style I'm after

Had a totally different look, this time Katie always does a good job and we have a good natter, love the way she washes and massages my hair

Always a warm welcome, friendly and helpful staff, I had to bring my appointment forward at the last minute and was gratefully accommodated with my usual stylist without any fuss. Shaun is great, friendly, open to new ideas and happy to give helpful advice. We always chat about what I want, do I need to change anything, what worked last time, was I happy with everything. He’s easy to talk to and always does a fantastic job. I would highly recommend him.

salon was fresh and clean staff were accommodating 10/10 not got a bad thing to say

Style amazing 🤩

Lovely cut as always. I didn’t really know what style I wanted apart from wanting it shorter. Victoria knew exactly what i wanted even with my very vague description. Love my new cut and had lots of compliments. Thank you

A delayed review, however a truly deserved one. Amy came highly recommended to me, therefore I booked an appointment with her after not having a professional cut for years. I have to say, she was absolutely amazing and beautiful both inside and out. Amy listened to exactly what I wanted and did everything to make sure I left with fabulous results that I loved and I received so many compliments of the cut she did from friends, families and strangers so I also highly recommended Amy. I will most definitely be going back to her for my next cut.
I also have to mention, Heather, on reception who was so welcoming and friendly. Jo and Cass are most definitely a salon who truly focus on client satisfaction.

Katie was brilliant, such a professional cut, I usually struggle having short hair to get someone who does as I ask ,but Katie did exactly what I wanted. Very satisfied customer 😊

Natalie was brilliant, a fantastic experience and she gave me exactly what I asked - will definitely be coming back!

Had a nice and lovely consultation with Joe regarding what i’m wanting to do with my hair. Can’t believe you’re leaving and not going to be here full time!

Very happy with cut and services offered

I enjoyed my appointment and the result was great as always. Victoria discussed the colour of my highlights rather than just doing what I've had before which gave me the opportunity for change with the season. The result was great as always and I often get compliments on my hair showing her skills are great even on me. I enjoyed the experience as always.

Victoria is one of the best long hair stylists England who can achieve the most intricate and stylish hair cuts that not many hair stylists seem to be able to get right. Victoria delivers amazing results with satisfaction guaranteed!

The best long hair stylist in England! With excellent skills at her job, Victoria is able to achieve the most intricate and stylish hair cuts that not many hair stylists seem to be able to do, not even well known salons in London. Victoria is an excellent listener and you get exactly the hair results that you want. Satisfaction guaranteed.

Excellent experience.

I’ve been coming to this salon for years, and Joe has been making my hair beautiful for the past couple of years. I always come away happy!

Shaun Frew 11/10 on everything from the welcome to the chat and fun to class haircut every time

Attentive as usual. Very skilled 😊

The salon needs attention to detail. it does not uphold it's high standards of quality it once did

Great service ,from shampoo through to cut and blow ,as always

Always a pleasure to visit the salon and get my hair cut by Shaun. He listens to what I want and have confidence that he’ll do a great job. Loved the cut today.

As always, staff professional, friendly.

Wonderful service, lovely clean salon

Sean always gives me the best advice and service! Wouldn’t go to anyone else. Thank you for my fringe 😅

I loved my new hair style

Katie is always good at cutting my hair and doing a good job aswel

Amazing service as always! Felt really welcomed and my cut and blow dry was excellent, I love it!

Had an appointment last week with a stylist who stated once I arrived that I cannot colour my hair. She had stated she tried calling and emailing all week to get in touch with me. They completely had the wrong number and never received an email other than the appointment booking. I’ve also checked junk mail and spam. She had stated she would do a patch test by the end of my hair cut which she did not but had booked me in for an appointment next week with Tegan. I showed a picture and she put down balayage. All I stated was that I wanted to colour my hair like the picture. The picture did say honey balayage so I assumed it’s fine. She stated I need a few sessions to remove the box dye in my hair from 5 years ago. You can only see the ends of my hair only have old dye.

Went for my appointment with Tegan and had shown her the picture of how I wanted my hair and she had started to bleach my hair. She did walk off a few times and returned back. Through the whole process, we rarely spoke, therefore my confidence in her handling my hair wasn’t the best. She was brushing my hair quite rough and even more when washing my hair. I didn’t speak up about the extremely hot water on my hair when she was washing it but had lifted my head a few times from discomfort. She was also rinsing the hair a little aggressively. I had shown her the picture of the hair I wanted and the end result was far from it. It looks uneven colour throughout and quite ginger brassy. I had stated that by the end that I was not happy with the colour of the hair and shown her the picture and stated it looks far from what I wanted. She stated that I should have been booked in for a full head of highlights instead and was quite dismissive. She stated the uneven tones was bc of the box dye I had from 5 years ago. But the box dye would only be by the end of my hair. My hair does grow out a lot which makes me continuously trimming it. Overall the service was not great.

Always a great haircut and style with Brittany. Great service and she always checks in to make sure I’m happy with my hair long the way.

Everything was perfect loved it!