1302 Hair Design East Kilbride, Glasgow

Hi Jane,

Thank you for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that you were pleased with the result of your appointment with Sinead. We take pride in our stylist's ability to truly listen to our clients and bring their desired look to life.

We appreciate your continued support and look forward to seeing you at your next appointment.

Best wishes,
The team at 1302 Hair Design

Hi Eilidh,

Thank you so much for your lovely review! We are glad to hear that you had another great experience at 1302 Hair Design and that you are happy with the beautiful colour you received. We strive to provide excellent service and a welcoming atmosphere for all of our clients.

We will make sure to pass on your kind words to Sinead, she will be thrilled to hear that she has made a positive impact on your visit. We can't wait to see you again and give you another wonderful experience at our salon.

Best wishes,

The team at 1302 Hair Design

Hi Anna,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon with Hannah. Our team strives to provide high-quality services and it seems like Hannah did just that for you!

We are happy to hear that you are already loving your new hair color and we appreciate your understanding that it may take a few visits to achieve your desired look. It's great to know that you have already booked your next visit with us.

We agree, Hannah is not only skilled but also a lovely person to be around. We are lucky to have her on our team.

We can't wait to see you again at 1302 Hair Design.

Best wishes,
The team at 1302 Hair Design

Hi Kate,

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that Hannah was able to suggest a new style that you love. We strive to provide our clients with the best service and we're glad it shows! Thank you for choosing us for your hair needs. See you soon!

Best wishes,

The team at 1302 Hair Design

Hi Gail,

Thank you so much for your kind words about Hannah and our salon. We are thrilled to hear that she was able to provide you with the exact hairstyle you were looking for. It means a lot to us that she was understanding and patient during your visit, especially with the phone interruptions.

We will be sure to pass along your positive feedback to Hannah and we hope to see you again soon!

Best wishes,

The team at 1302 Hair Design

Hi SALLY,

Thank you for taking the time to leave a review about your recent experience at our salon. We are thrilled to hear that you had a great second appointment with Sinead and that you are happy with the results. Our team strives to ensure that our clients are satisfied throughout their appointments, and it's great to hear that Sinead did just that.

We are looking forward to having you back for your next appointment. Thank you for choosing our salon and for your continuous support.

Best regards,
The team at 1302 Hair Design

Hi Emma,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you're happy with your hair. Sinead and the rest of our team are dedicated to providing excellent service to all of our clients.

We truly appreciate your recommendation to others. It means a lot to us! We hope to see you again soon for your next hair appointment.

Best regards,
The team at 1302 Hair Design

Hi, thank you for taking the time to provide feedback on your most recent visit to 1302. I'd like to address your points.

Firstly, all of our staff are nice. They go out of their way on a daily basis to be as accommodating as they can be to every single client. Pamela, one of our most experienced stylists who looked after you on the day didn't force you into anything, nor has she ever forced anyone into something they didn't want.

You asked for highlights to be done, the professional and experienced reply we gave was that you would need to have some hair removed as it was broken, split and dry and before we could add any bleach to your hair we would need to work with strong hair. You refused point blank to have any of your hair cut off. You then continually disagreed with the colour of your root before we done anything with it, and continually kept asking for a colour to be added which again professionally we advised that it would probably not take. But you were insistent. Your comment about a stylist being able to work with any type of hair is untrue. Before applying colour or bleach to anyones hair, it has to be in good condition to do so. We would never do anything to cause further damage to a clients hair, which is why Pamela refused to add bleach to your hair without having the recommended amount removed.

I'm finding it hard to believe that you were made to feel uncomfortable, I can believe that you were feeling unhappy because you weren't getting what you wanted. You had every opportunity for this to happen, if you had gone with the stylists advice...but you chose not to. All of our stylists discuss what they are doing with their clients with their colleagues because that's how we improve, by sharing opinions. Not as you say, just agreeing.

It has been over 2 years since you were last in the salon and you have visited other salons in that time, so what we were working with was the remains of what others have done.

Every single client has the option to stay or leave. We gave you our advice based on lots of experience. You didn't want to hear it. You could have left, you decided to stay. Whilst you were here, and after hearing what advice we gave you you were rude and uncooperative.

We have said from the day we opened, almost 16 years ago, that client feedback is so important to us as it will help us grow and improve. So good, bad or indifferent we want to hear it. However where we feel it important to respond with fact, are times like these. Every single one of our team go the extra mile every single day for every single client. And they work very hard. I feel the need to stand their corner when required and on this occasion it is required.

If you had only taken the advice you were given, then you would have left with the colour you wanted. It was your choice. Instead of this, you have tried to pass the blame to us for your bad decision making. And to reiterate your own words ' it is not on'.

If you are looking for a stylist who is going to do anything that you want without any professional feedback, then i'm afraid we are not the salon for you. We work at improving clients hair not damaging it.

Hi Morag,

Thank you for your kind words about our salon and our team members. We are so glad to hear that you had a great experience with our hair washing and cutting services. We will definitely pass along your compliments to both our hair washer and Hannah for doing a fantastic job.

We strive to create a friendly and positive atmosphere for our clients, and we are happy to hear that you had a lovely time with us. We look forward to seeing you again soon for your next haircut.

Best regards,
The team at 1302 Hair Design

Hi Vickie,

Thank you so much for leaving such a lovely review! Hannah is a true superstar and we're so happy she was able to work her magic to achieve the results you were hoping for. We pride ourselves on our team's ability to listen and collaborate with our clients to achieve their hair goals. We'll be sure to pass along your kind words to Hannah.

We hope to see you back at our salon in the future!

Best regards,
The team at 1302 Hair Design

Hi Rachel,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Hannah provided you with an excellent haircut and that you had a positive experience at our salon. We take pride in our stylists' attention to detail and their ability to give our clients the exact cut they desire. We would love to have you back for your next haircut and we promise to make your experience just as great, if not better, than your last one.

Take care and see you soon!

The team at 1302 Hair Design

Hi Eleanor,

thank you so much for taking the time to leave us such a lovely review! We are so glad to hear that you are consistently happy with your hair and that our service has earned a 5-star rating from you. It means a lot to us to know that we are continuously meeting your expectations. Thank you again for your feedback and we can't wait to see you again soon! 😊👍

Warmly, the team at 1302 Hair Design.

Hi Teresa,

thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with Sinead and love your new pixie cut. We pride ourselves on providing top-notch service, so it's wonderful to know that you feel ten times better after your visit. We look forward to having you back on August 20th for an upkeep. Thanks again for choosing our salon. Take care!

Best, The team at 1302 Hair Design

Hi Kim,

We are so happy to hear that you had a wonderful experience at our salon! Sinead is truly talented and we are glad that she was able to make your hair look stunning. We take pride in not only providing great hair services, but also creating a warm and friendly atmosphere for our clients. Thank you for taking the time to leave us such a lovely review. See you at your next visit!

Best,
Team at 1302 Hair Design

Hi Katie,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great experience with Sinead once again. Our team is dedicated to listening to our clients' needs and delivering excellent results, and we are glad to know that we met your expectations.

We are also thrilled to hear that you enjoyed the wash and head massage from our other team member. We will make sure to pass on your kind words to her.

Thank you for mentioning our team's friendliness and professionalism, we always strive to make our clients feel comfortable and taken care of.

We can't wait to see you again at 1302 Hair Design!

Best,
The Team at 1302 Hair Design

Hi Lauren,

Thank you so much for your kind review! We are thrilled to hear that you had a great experience at our salon and that Hannah took such good care of you. We strive to create a welcoming and comfortable atmosphere for all of our clients, and we're glad that you felt that during your visit. We look forward to seeing you again and giving you another perfect haircut.

Best regards,
The team at 1302 Hair Design

Hi Christine,

Thank you so much for taking the time to leave your review. We are thrilled to hear that you continue to have a positive experience at our salon. Our team takes great pride in maintaining a clean and welcoming environment for our clients. We will be sure to pass along your kind words to Katlyn, she will be delighted to hear your compliments.

Thank you for your loyalty and for choosing our salon for your hair needs. We look forward to seeing you again soon.

Best regards,
The team at 1302 Hair Design

Hi Jen,

Thank you for taking the time to leave us such a lovely review. It was a pleasure having you at our salon, and we are delighted to hear that you had a positive experience from start to finish.

We understand that it can be nerve-wracking to make a big change to your hair, and we are happy that Hannah was able to listen to your requests and make you feel at ease. We are glad to hear that you are happy with your new look and that you plan on returning to our salon in the future.

Our team at 1302 Hair Design takes pride in providing friendly, helpful and professional service to all our clients. We are thrilled that you felt comfortable and cared for during your visit.

Thank you again for choosing our salon and for the kind words. We look forward to seeing you again soon.

Best,
The team at 1302 Hair Design

Hi Carol,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon. We truly appreciate your kind words about our stylist Nadine, and we will be sure to pass along your compliments to her.

We are so glad that you are pleased with your new hair color and style. Our team works hard to ensure that every client leaves feeling amazing, so we are happy to hear that we achieved that for you.

Best,
The team at 1302 Hair Design

Hi Paula,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you had a great experience and that you will be coming back. We take great pride in our friendly and welcoming atmosphere, and we are so glad that it made a positive impression on you.

We will be sure to pass along your compliments to Pamela, she will be delighted to hear that you loved your hair. It's wonderful to know that you enjoyed the ambience of our salon as well.

We can't wait to see you again at 1302 Hair Design. Take care!

Best,
The team at 1302 Hair Design

Hi Susan,

Thank you so much for your kind review! We are thrilled to hear that you had an excellent experience with Sinead and that you love your new cut and color. We pride ourselves on providing top-notch services, so knowing that you are happy with the results means a lot to us.

We look forward to seeing you again soon and helping to maintain your beautiful new style. Thank you for choosing us for your hair needs.

Best regards,
The team at 1302 Hair Design

Hi Sandra,
Thank you so much for your lovely review! We are thrilled to hear that you had another fabulous experience with us at 1302 Hair Design. It's always a pleasure to have you as our client.
We appreciate your kind words and are glad that we were able to meet your expectations once again. We hope to see you again soon.
Warmly,
The team at 1302 Hair Design

Dear Karen,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a fantastic experience with Hannah and that you were pleased with the service she provided. Our team takes great pride in making our clients feel welcome and leaving with amazing hair.

We appreciate your support and we look forward to seeing you again soon!

Warmly,
The team at 1302 Hair Design

Hi Sharin,

Thank you for taking the time to leave us a review. We are happy to hear that you had another lovely visit to our salon and that Sinead was able to give you a hairdo that you love. We will be sure to pass along your kind words to Sinead.

We look forward to seeing you again soon!

Warmly,
The team at 1302 Hair Design

Hi Lucia,

Thank you for taking the time to leave a review for our salon. We are so delighted to hear that you had a wonderful experience with Hannah. We strive to provide exceptional services and it is heartwarming to know that we have met your expectations.

We are thrilled that you love your new colour, cut, and style. And we couldn't agree more, Hannah is amazing at what she does. We are also happy to hear that the conversation was enjoyable, we believe that a friendly atmosphere is just as important as the services we provide.

Thank you for your kind words and for trusting us with your hair. We look forward to welcoming you back to our salon in the future.

Best regards,
The team at 1302 Hair Design

Hi Vahri,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that Sinead was able to give you a hairdo that you love. Our team always strives to listen to our clients' preferences and deliver exceptional results, so it's truly rewarding to know that we hit the mark with you.

We can't wait to have you back for your next appointment and help you achieve your desired look again! Thank you for choosing us for your hair needs.

Best,
The team at 1302 Hair Design

Hi Linda,
We are thrilled to hear that you always leave our salon feeling like you've had a great experience! Thank you so much for taking the time to leave your feedback. We pride ourselves on providing exceptional service and a pleasant atmosphere for all our valued clients.
We hope to continue exceeding your expectations in the future.
Warm regards,
The team at 1302 Hair Design

Hi Satvir,

thank you so much for your kind words and for choosing our salon. It's great to hear that you received brilliant service and that our team made sure you left happy. We always strive to provide top-notch service and ensure our clients are satisfied with their experience. We appreciate your support and hope to see you again soon. Take care!
The team at 1302 Hair Design

Hi Maureen,

Thank you so much for taking the time to share your experience at our salon. We're happy to hear that you've been a loyal client and that Hannah has always provided you with a great haircut and friendly conversation. We strive to create a welcoming and enjoyable atmosphere for all of our customers and it's wonderful to know we've succeeded.

We appreciate your continued support and look forward to seeing you again for your next haircut!

Warmly,
The team at 1302 Hair Design

Hi Linda,

We're so happy to hear that you had a great experience at our salon! Pamela and the rest of our team always strive to make our clients feel comfortable and at ease during their visit. We're glad that you enjoyed the late night appointment and found Pamela to be full of energy and a joy to be around. We pride ourselves on providing not only great haircuts, but also a fun and friendly atmosphere for our clients.

Thank you for your kind words about your haircut and highlights. We always want our clients to leave feeling happy and satisfied with their new look. We can't wait to see you next time and catch up on some good chat.

Warm wishes,
The team at 1302 Hair Design

Hi Diane,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are thrilled to hear that you had a great experience with our stylist Nadine. We pride ourselves on providing professional and personalized services to all of our clients.

We are glad that Nadine was able to deliver exactly what you wanted and that you left our salon feeling delighted with your hair. We will be sure to pass along your kind words to her.

We look forward to welcoming you back to our salon in the future. Thank you again for your support and recommendation.

Warm wishes,
The Team at 1302 Hair Design

Hi Linda,

Thank you for taking the time to leave us a review! We're so thrilled to hear that Nadine did a great job on your haircut and that you always enjoy your visits to our salon. We're happy to have created a happy and inviting atmosphere for our clients.

We appreciate your support and look forward to welcoming you back for your next hair appointment. Take care!

Warm wishes,
The team at 1302 Hair Design

Hi Fiona,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a lovely experience with Katlyn and are happy with your new hairdo. Our team always strives to make our clients' visions come to life, and we are glad that Katlyn was able to do just that for you. Thank you for trusting us with your hair and we look forward to seeing you again in the future. Take care!

Warm wishes,
The team at 1302 Hair Design

Hi Alison,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon. We take great pride in providing top-quality services to our customers, and we are glad to know that our efforts are recognized.

Our team works hard to ensure that every visit to our salon is a comfortable and enjoyable one, and we are glad to know that you felt welcome in our space. We truly appreciate your kind words, and we hope to see you again soon.

Warm wishes,
The team at 1302 Hair Design

Hi Michelle,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had another lovely hair appointment with Hannah at our salon. We take great pride in creating a friendly and welcoming atmosphere for all our clients and we're glad that it has made a lasting impression on you. It's always a pleasure to have you visit us and we're honored to have gained your loyalty since your first appointment with us 18 months ago. We look forward to seeing you again soon and helping you feel like a new woman once more. Take care and see you soon!

Warm wishes,
The team at 1302 Hair Design.

Hi Linda,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you had a great experience at our salon. Our team always strives to go above and beyond for our clients, and it means a lot to us that you noticed this. We take great pride in making each visit special and enjoyable for our clients.

We appreciate your positive feedback and look forward to seeing you again soon.

Warm wishes,
The team at 1302 Hair Design

Hi Jennifer,

Thank you so much for taking the time to leave a review about your recent experience at our salon. We are thrilled to hear that Hannah provided you with great advice and listened to your needs. It is important to us that our clients feel heard and understood.

We are also glad to hear that her recommendations for home hair care and products were helpful for you. Our team takes pride in not only providing excellent services but also giving helpful tips for maintaining your hair at home.

We look forward to seeing you in the salon again soon.

Warm wishes,
The team at 1302 Hair Design

Hi Ruth,
,
Thank you so much for your kind words and great review! We are thrilled to hear that you enjoyed your experience at our salon and that our staff provided you with friendly and attentive service. Creating a great atmosphere and giving our clients exactly what they are looking for is our top priority, so we are happy to know that we succeeded in doing so for you. We truly appreciate your recommendation and we hope to see you again soon for another fantastic hair experience!

Warm wishes,
The team at 1302 Hair Design

Hi Jackie,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you were happy with your haircut and that you enjoyed the professional service and head massage. Your satisfaction means a lot to us and we are glad we could give you a wonderful experience at our salon.

We hope to see you again soon and we will do our best to always exceed your expectations.

Warm wishes,
The team at 1302 Hair Design

Hi Jennifer,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you have been a loyal client of Nadine's for a few years now and that you always leave our salon feeling amazing and heard.

We pride ourselves on providing personalized and attentive service to all of our clients, and it is wonderful to hear that Nadine takes her time in understanding your needs and desires for your hair. Thank you for trusting us with your style and for allowing Nadine to make suggestions that enhance your look.

We truly appreciate your support and look forward to seeing you at your next appointment.

Warm wishes,
The team at 1302 Hair Design

Hi Sarah,

Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you've had such positive experiences at our salon, and we're thrilled that you always leave feeling pampered and special.

Our team takes great pride in being warm, funny, and welcoming, and we're happy to hear that our knowledge and skill have met your expectations. We truly appreciate your support and we look forward to seeing you again soon.

Warm regards,

The team at 1302 Hair Design

Hi Nancy,

We are thrilled to hear that you had an excellent experience at our salon! We are glad that you love your new colour and cut. Our team works hard to make sure each client leaves feeling happy and confident with their new look. Thank you for choosing our salon and we look forward to seeing you again in the future!

Best regards,
The Team at 1302 Hair Design